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Sussex Grange is privately owned and provides both Personal Home Care in the Chichester & Selsey areas and a delightful Residential Care Home for 20 elderly people in the peaceful coastal town of Selsey, West Sussex. Day Guests are also welcomed at our Care Home.
Our underlying philosophy at Sussex Grange is to provide a caring service that offers the reassurance, choices and opportunities that we would want for ourselves as we grow older.
We take great pride in the care we provide and will work closely with you, and your family, to create individual care plans that meet all your needs whether medical, physical, emotional or social.
Our overriding value at Sussex Grange is Care With Kindness and this is underpinned by our four core values:
• Kindness
• Respect for all
• Treat everyone as individuals
• Everybody matters
Upholding these values helps us to maintain our reputation for providing outstanding care and support to our clients and their families.
Our outstanding reputation is attributed to our dedicated team, whose exceptional qualities of kindness, care, and excellence set them apart.
Being a smaller provider, we take a more personal approach to recruitment which helps to ensure that the whole team works well together and shares the same values.
Before new members join the team, they undergo thorough safer recruitment checks, including an enhanced police check (DBS). Following on from this, all staff undergo regular supervision, appraisals and DBS reviews.
We ensure that all our staff members are fully trained for their role, as well as being supported in their professional growth and development.
We understand that every individual has unique care needs and preferences. That's why we offer a range of options to ensure you receive the best possible care, tailored to your specific requirements. The four choices that we offer are:
(day visits to the care home)
You can choose to use just one of these services or any combination that suits you.
gistered Selsey Office incent Road, ey, st Sussex, 20 9DH chester Office t 1a Summersdale Retail Park, ant Road, chester, st Sussex, 9 5RD 43 60 62 62
Our Personal Home Care service offers support to clients living in their own homes in and around Chichester and Selsey.
We understand the unique needs of each individual, so we will take the time to listen carefully to your requirements to offer you a bespoke service and personalised plan that meets your specific needs. This might be anything from a single weekly shopping visit to a full care and support package.
Throughout our time supporting you, we will continue to listen to you, your family, and any other key individuals, to make sure that we can tailor and adapt our support to meet your changing needs. We always find that working together leads to the best outcomes.
Ultimately, our aim is to be able to provide all the kindness, respect, help and care that a loving family member would, if circumstances allowed.
Corinna has worked in care for over 35 years. She started her career working for the NHS, caring for the elderly, providing end of life care, supporting people living with dementia and other vulnerable adults. Corinna prides herself on delivering high quality care and was previously rated 'Outstanding' by CQC. Corinna is passionate about "going the extra mile" for both our clients, their families, and in her support for the team.
Paula Warren Katy Harding Deputy Manager Care Coordinator
Sophie Hare Operations Director
Carol Pocock Administrator
Dr Tom Jameson
Proprietor Managing Director
Alex Bifulco Marketing & Engagement Coordinator
Including help with getting up and dressed in the morning, washing or bathing, help with using the toilet (or changing pads if required) and getting ready for bed in the evening
Support with medication to take any tablets or creams that have been prescribed by your doctor
Help with prescriptions and collection of medication from a local pharmacy
Preparation of light meals
Breakfast, lunch and dinner
Shopping - as required from local shops, or accompanying you on a shopping trip
Assistance with personal affairs
Such as sending birthday cards to friends and family
We offer sensitive, person-centred palliative care to ensure individuals receive the comfort and support they need at the end of their life
care
Our team is trained in supporting individuals who are living with dementia, providing patient and dignified care that enhances quality of life
The warmth and homeliness of Sussex Grange sets us apart from other care homes. With 20 spacious ensuite bedrooms located in a comfortable and safe environment, we are able to retain the feeling of being a family home.
Situated on a quiet residential street on the west side of Selsey, our residential care home offers the perfect blend of peace and convenience, with the high street and seafront both within easy reach.
Particular features of Sussex Grange include:
Thoughtfully designed rooms with a homely feel
Home-cooked meals prepared with fresh, locally sourced ingredients, including a wide selection of fruit and vegetables, and quality meats from the village butcher
Engaging entertainment and activities offered within the home
Outings to destinations of our residents' choosing
A personalised level of care that caters to individual needs whilst promoting independence
Ground floor rooms offering their own patio areas
An accessible hydrotherapy air-spa
During more than 20 years of experience in care settings, Kellie has held various roles, from care assistant to management. Her leadership drives her team to excel and feel supported, ensuring quality provision. Kellie's warm nature and attention to detail sets her apart, and her work has been recognised in the media for outstanding care and health advancements.
Toni Prudence
Sophie Hare
Dr Tom Jameson Deputy Manager Operations Director
Pocock Administrator Proprietor Managing Director
Arrangements can be made to provide various therapeutic services within the home or elsewhere, by arrangement. Services include chiropody, dentistry, hairdressing, physiotherapy and optical care.
The Care Team at Sussex Grange is available day and night, and we will work with you to establish the level of support or independence you require.
With a focus on person-centred care, our team will regularly review your care plan to ensure we can continue to meet your changing needs. We also operate a secure family portal where loved ones can regularly check in to get peace of mind that you’re in safe hands.
Safety features within the bedrooms include electronic call bells with an optional wearable pendant to alert the Care Team when support is needed. We find this offers a high level of reassurance to the residents.
At our care home, we understand the importance of engaging and enriching activities for our residents. We offer a wide range of activities tailored to meet individual interests and needs.
Friends and families are invited to social events including seasonal parties, charity fundraisers and engagement meetings with the Manager and Directors.
Our small ‘Market Stall’ is set up regularly to enable those who choose not to venture out an opportunity to purchase personal care items, gifts, and snacks. In addition to this, we provide facilities to support residents with their own shopping.
Throughout the year, we host other fun activities, such as trips out, coffee mornings, exercise classes, visits from local entertainers, inhouse activities and garden parties.
At Sussex Grange, we take great pride in our home-cooked meals, which are prepared using fresh, high-quality ingredients, including a wide selection of fresh fruit and vegetables. We believe in supporting local businesses, which is why we source our fresh meat from the village butcher. This not only ensures the quality and taste of our meals, but also promotes a sense of community and sustainability.
Our menu is thoughtfully planned, with the residents, to cater to various dietary requirements and preferences, ensuring that each resident receives nourishing and delicious meals. From hearty meals to lighter options, we strive to offer a balanced and satisfying dining experience that contributes to the overall well-being and enjoyment of our residents.
Special diets are catered for on an individual basis. There is always a variety of choice available for hot and cold foods and snacks can be prepared 24/7
The large garden is a particularly eye-catching feature of Sussex Grange, with a wide variety of trees and shrubs. A level footpath leads around the perimeter of the garden weaving between vibrant flowerbeds and lawns.
Our ensuite Respite Care room offers you the opportunity to join us for a short break in the Care Home. You will be offered the same level of support as our permanent residents, and being close to the sea gives Sussex Grange a real holiday-feel.
Our Personal Home Care office is based at the Care Home, so Respite Care stays are very popular among many of our Personal Home Care clients who enjoy seeing the friendly and familiar faces of the Home Care team.
Our Day Care option in the Care Home provides flexibility for people who want to make the most of our facilities and activities whilst visiting for the day. This is a popular choice for anyone living alone who wants to meet new people, establish friendships, and enjoy a nourishing meal.
Our Day Care visitors have full access to communal areas of the home, and by arrangement can also make use of our hydrotherapy air-spa system or walk-in wet room. It is, of course, possible for our Personal Home Care team to help with transport to and from the Care Home if required. Day Care offers a perfect balance of social interaction while allowing individuals to return home to their familiar surroundings at the end of the day.
We’re regularly asked lots of questions about the care and support we provide Below you’ll find the answers to some of the most commonly asked ones. If you can’t find what you’re looking for, please do get in touch.
What additional services do you provide?
Arrangements can be made to provide various therapeutic services within the home or elsewhere. These services are available by appointment and are charged separately from the weekly fees
Do you hold regular activities at the home?
Yes, we have a daily activities calendar for our residents to enjoy, with a wide range of stimulating and fun activities tailored to meet individual interests and needs.
Can you arrange appointments, such as a doctor’s appointment, and provide transport? Yes, we would be happy to do both, but would appreciate advance notice to ensure we have the staff available and access to the company vehicle.
Do you have visiting times at Sussex Grange?
No, there are no specific visiting times, as this is a home-from-home environment and visits should take place at a time that suits you best We do ask that all visitors are mindful of other residents with regard to timing, noise, and privacy
Can I have lunch with my loved one at Sussex Grange?
Absolutely! We welcome all friends and family members to join their loved one for a meal Just let us know in advance, so that we can make appropriate arrangements
Can I hold a special celebration for my loved one?
Yes, we hold celebrations quite often and can reserve one of our cabins for the occasion Families are welcome to decorate and provide catering to suit their preferences, and with plenty of notice our team will be happy to provide and serve light refreshments
What services do you provide?
Our services include personal care, such as help with getting up and dressed in the morning, washing or bathing, also help with medication, light meals preparation, assistance with personal affairs, end of life care, dementia care and companionship calls
How long are the care visits available for?
Care visits can vary in times (30 minutes, 45 minutes, 60 minutes) or longer, depending on your requirements
How much do the care visits cost?
A list of charges is available on request When you first contact us, we will arrange for an initial complementary home assessment, where a care professional will introduce themself and go through the help available, work out what your needs are and how much support you require before an individual care plan is made
Will I have the same carer visit me?
As a small business, we are pleased to offer person-centered, individualised care for every one of our clients. Our carers take the time to get to know you and how you like things done, always offering the highest levels of dignity, respect, support and kindness You will quickly get to know a small team of familiar faces who will regularly support you
Can you adapt the care provided as my needs change?
Throughout our time supporting you, we will continue to listen to you, your family, and any other key individuals, to make sure that we can tailor and adapt our support to meet your changing needs We always find that working together leads to the best outcomes
We take great pride in our excellent reputation for consistently providing outstanding care and creating a warm, friendly service that caters to the needs of our clients, residents, and their loved ones.
We are proud to have received numerous heartfelt compliments, which serve as testament to our unwavering commitment to delivering a caring service.
A few examples of the compliments that we have received are listed on the following page, but please also look us up on the following review websites:
Amanda Hopkins, Reviews Manager of homecare.co.uk said:
“Sussex Grange Home Care has shown it provides care of the highest quality and we would like to congratulate it on being one of the top home care providers in South East England!”
“My father has been a resident for at least 18 months, and he is looked after by the whole team with care, compassion and gentle humour We, his family, feel that his needs are being met 100% and that he is being cared for with dignity and respect
“You feel welcomed when visiting, and the manager and team are incredibly helpful when we have any queries The atmosphere of the home makes it such a happy place to visit”
“My wife has benefited from the care and attention to detail shown by all carers who have been attending to her needs. Due to their kindness and professionalism, her physical condition has improved significantly. I can't believe that all your staff are so kind and considerate to her and have developed such a good relationship with her in such a short time. Getting her trust under her circumstances was never going to be easy, but your carers managed it, and I believe this has been a significant factor in her progress to date”
“The staff at Sussex Grange work together as a team to provide a kind and caring environment. The accommodation is beautifully clean, warm and cosy. The food is excellent and individual diets are enthusiastically catered for. On occasion, when my parents were unwell, staff were quick to contact the local GP practice and access community services. Care is provided ensuring maximum dignity for the residents Extended family members are welcomed and well supported by the caring staff during difficult times”
“The care team at Sussex Grange have helped in so many ways, from cooking to cleaning They have given my dad a level of independence that has allowed him to continue to live as he wishes, supporting him physically and mentally
“Between us, we work as a team There is good communication to ensure that everything possible is being done for my dad, which is so important. I really can't thank Sussex Grange enough. They are the best!”