Page 1

LibNews

Library and Information Services Your information partner of choice

VUT

Volume 3, Issue 8, October 2013

Vaal University of Technology

Library news directly to you. New appointments @ your Library LibQual Online Survey in October 2013 French TV5 Monde Room now Open Public Holidays @ your Library Postgraduate Facilities International Open Access Week (21 – 26 October) SA Media Free Legislative access

“To know where you can find anything, that in short is the largest part of learning” - Anonymous New @ your library: Appointments Reference Librarian: We announce the appointment of Mr. Jabu Radebe, appointed as the new Reference Librarian at the library at the Main campus. This is a new position created with an intention of providing better support to our undergrad students. He is the first point of contact for all your library and research related queries. His office is situated on the Ground Floor, next to the turnstiles upon entering the Library.

Subject information specialist: Human Sciences: Meet Ms. Nomgcobo Ntsham, the new subject information specialist for Human Sciences. She will be joining the VUT Library on 7th October and will be based on the 2nd floor, main campus library. Her main responsibilities include providing high quality research and reference support to both students and staff members of the faculty of human sciences for purposes of learning and teaching.

LibQUAL+® is an international web-based survey, developed and refined by the Association of Research Libraries (ARL), which measures library users’ perceptions of service quality and identifies gaps between desired, perceived and minimum expectations of service. Let your voice be heard between 07 – 30 October. French TV5 Monde Room now Open The French TV5 Monde Viewing Room in the Library was opened for the first time to both students and staff on Thursday, 19 September. The official launch will be announced soon. The room is situated at the West side, 2nd floor, Main campus library, Room H201-34. The satellite channel offers African international news, sports, documentaries, and movies all in French. Access is free to all Vaal University of Technology (VUT) students and staff and its operating hours are the same as that of the library. The room is always open for viewing during library hours and it works on first come first served basis. Come watch the African international news in your library. ALL WELCOME For More information: Call the Library Service Desk, OR Prof Alexandre Sebastiani – Alliance Française of Vanderbijlpark Office TT4, VUT Main Campus, Blue building behind Van Schaik Bookstore. Tel: 016 950 6668

Vaal University of Technology

tv5mondeplusafrique.com

RULES AND CONDITIONS OF TV5 ROOM LibQual Online Survey in October 2013 Make a difference to the Library! In October 2013, VUT Libraries will be running the second LibQUAL+® survey focusing on all staff members but with a special emphasis on academic staff members. This is because in the last online survey in 2011, the response level from academic staff was very low and we would like to hear their views and their library and research related issues. We would like to know if we are meeting your expectations, and where are doing well as the library and possible areas of improvement. We kindly request your participation and support during this period and our subject information specialists will be ready to assist anyone who may need assistance.

• No tampering with equipment • One channel is available • No discussions • No eating/drinking • Viewing hours same as library hours • Silence please “Relax and enjoy!” www.vut.ac.za


Public Holidays @ your Library As part of enhancing access to our libraries, the library was open on the Friday, 9th August between 08:00 – 16:00. During the day, 814 clients visited the library. It was also open on Monday, 23 and on Tuesday 24 September during Heritage Day. The library will continue to open during public holidays that fall on week days to allow students more time to use the facilities. Postgraduate Facilities Knowledge Commons Room on the 4th floor is the dedicated research space for use by staff involved in research and by masters’ and doctorate students only. It only has 24 computers connected to Internet. In the light of the high demand of the room by the Master’s and Doctoral students and the growing number of postgraduate and advanced diploma programmes, the library has reviewed usage policies and resolved the following: B-Tech Research Room (situated on the 4th floor) will be for use by all B-Tech students plus all Postgraduate Diploma and Advanced Diploma courses. It has 124 pc’s all connected to internet and postgraduate diploma as well as advanced diploma students will be allowed to type their work and have unlimited time to do research. A number of pcs will be reserved for use by this group and they will be able to use their own devices. B-Tech students will continue to utilize this room under the very same usage conditions as before. Diploma Learning Commons on the 1st floor will continue to be utilized by all diploma programme students. The B-Tech research room arrangement will be piloted for 6 months and reviewed if need be.

cess to law students and lecturers, Sabinet is assisting new and upcoming law professionals to realise how effective and time saving the usage of reliable online legal information can be in their day-to-day activities. Currently 14 tertiary institutions are making use of this free access and we would like to invite any tertiary institution with a Law Faculty who does not receive this service free of charge for their law students to please contact us on info@sabinet.co.za. How to get access to NetLaw: www.sabinet.co.za> Go to the right hand column where you find IP authentication access to: > click on the drop down arrow, as seen below (direct url to NetLaw: http://discover.sabinet.co.za/netlaw)

Customer Service Feedback

Gold Fields Library Your information partner of choice

HOW CAN WE SERVE YOU BETTER? Please rate our service. It takes only 1 minute… The VUT Library invites you to spend 1 minute of your time and give us feedback about quality of the service you just received in the library. After ... • Borrowing books in the Main Information Desk on the ground floor; • Asking for help in our Reserve section counter in ground floor; • Utilizing private study cubicles; • Visiting B-Tech Research Room in the 4th floor; • Visiting Diploma Learning Common in the 1st floor; • Consulting with our Subject information specialists team in 2nd & 3rd floors; • Requesting assistance in Media centre/Room bookings counter; • Utilizing one of our group discussion rooms in 2nd and 3rd floors; • Using Knowledge Commons Room in the 4th floor; • Approaching any of our staff/service points – were you happy?

International Open Access Week (21 – 26 October) Please take note that the library will be celebrating International Open Access Week between 21–26 October 2013. The Open Access Week is a global event aimed to connect the global momentum towards open sharing with the advancement of policy changes on a local level. The academic and research community will have the opportunity to learn about the potential benefits of Open Access, to share what they have achieved with their colleagues, and help inspire wider participation in helping to make Open Access a new norm in scholarship and research. The VUT Libraries will host a series of events during the week as part of these celebrations. A number of workshops and show and tell sessions will be held for each of the faculties at Main campus library and at our satellite libraries. The highlight of the week will be the publishers’ mini seminar to be held at Sisonke on Thursday, 24 October. Various e-resources vendors will be showcasing their open access journal collections in which researchers can use to publish their research. They will also share with us their vast e-resources collections that are now available for free on open access platforms. Service providers such as Ebsco, SABINET, Elsevier, SpringerLink, have been invited. To keep up-to-date with new local events around the OA Week 2013, please check the library website regularly. SA Media

VUT

Vaal University of Technology

VUT Gold Fields Library Your information partner of choice

Customer Service Feedback Card

The database is now completely current and daily updates are being loaded on the Sabinet Reference platform, ensuring that the database remains completely up-to-date. The SA Media database covers more than 120 South African periodicals and newspapers from 1977 onwards, and in addition to the full-text searching available, index terms are also assigned to news articles. A link takes the user directly to the PDF version of the original newspaper article. Free Legislative access to Tertiary Institutions Sabinet has been providing free access to its South African Legislation product, NetLaw, to university law faculties over the past 5 years. By providing this free ac-

Tick the relevant box.

 Excellent  Average        

1. Were you greeted in a friendly manner? 2. Was the staff friendly and helpful towards you? 3. Did the staff have sufficient knowledge to assist you? 4. Did the staff member offer assistance without delay?

 Poor    

Any other comments/suggestions:

You were served by: section of the library.

at the Drop the card in the box next to the lifts on the ground floor

Complete the card and drop it in the boxes provided next to each service point, or drop it in the boxes on the ground floor Main Information Desk. “You deserve only the Best - Talk to Us”

VUT Gold Fields Library Your information partner of choice

Customer Service Feedback Card

VUT Vaal University of Technology

How can we serve you better? Please rate our service In the endeavor to deliver excellent customer service we would appreciate your feedback.

Tick the relevant box.

 Excellent    

1. Were you greeted in a friendly manner? 2. Was the staff friendly and helpful towards you? 3. Did the staff have sufficient knowledge to assist you? 4. Did the staff member offer assistance without delay?

The SA Media database now contains more than 4,1 million news items and has been greatly enhanced by the increased functionality and features provided by the Sabinet Reference platform: http://reference.sabinet.co.za/sa_media In addition, every article has been processed with Optical Character Recognition software to facilitate full-text searching, thereby ensuring that every word in every article is fully searchable. This greatly increases the possibility of finding relevant information.

VUT Vaal University of Technology

How can we serve you better? Please rate our service In the endeavor to deliver excellent customer service we would appreciate your feedback.

 Average    

 Poor    

Any other comments/suggestions:

You were served by: section of the library.

at the Drop the card in the box next to the lifts on the ground floor

complaints compliments comments Talk to us..... library@vut.ac.za 016 950 9659/9660 www.facebook.com/VUTLibrary or follow us on

Libnews volume 3 issue 8 oct 2013  
Advertisement