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CHANGE MANAGEMENT

Solutions and Consultancy, as well as

issue, Covéa partnered with Ivalua, the

MICE (Meetings, Incentives, Confer-

smart solution provider. The California-

ences and Events).

based software company specialises

Noël notes the importance of

30

in supplying a range of empowering

avoiding the “procurement black hole,”

platforms to procurement operations.

which she defines as employees not

The firm aims for its suites to improve

receiving a thorough understanding of

flexibility, ease of adoption, and time–

her department’s operations. “Staff are

efficiency. “It’s almost impossible to

often concerned they don’t see what is

work without being digitalised. Ivalua

going on with procurement. They have

provides Covéa with a fully digitised

the impression they won’t get a

suite that covers everything from the

timeframe and won’t see the process.”

import of the budget to the PO. All the

As Chief Procurement Officer, Noël is

information between stakeholders,

therefore focused on creating visibility

legal, vendors is entirely sustained

and transparency within the insurer’s

by the tool,” Noël explains.

processes. In order to manage this

“ WE ARE ONE OF THE LARGEST INSURANCE COMPANIES IN FRANCE. WE INSURE AROUND ONE IN 10 OF THE COUNTRY’S POPULATION” — Sylvie Noël, Chief Procurement Officer, Covéa

MARCH 2019

For Covéa, the introduction of a new