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SCCC College Community


Quintin Bullock


June 30, 2011


Campus Update and End of the Year Report

Colleagues, Today marks the end of my second year as president of Schenectady County Community College (SCCC), and this second year of my presidency was easily as gratifying and exhilarating as my first year. As a result of our strategic community outreach, SCCC’s stature has grown, not only within Schenectady County but also throughout the entire Capital Region. Increasingly, excellent students are selecting SCCC as their first choice as they enter the world of higher education, and adult learners are realizing that returning to school with us offers them an affordable selection of high-quality educational opportunities. In addition, business and industry, locally and regionally, continue to identify SCCC as a leader in economic and workforce development. And in spite of the many challenges that we faced in the 2010-11 academic year, we reached a number of important goals through the cooperative efforts of our faculty, staff and college leaders. As I review the last year, one significant realization keeps occurring to me: community colleges have finally come of age in America. There’s a reason that President Obama singled community colleges out in his graduation initiative, and has made funding them a key priority of his administration. We are accessible and affordable. More and more people are coming to understand that some of the best values in higher education are right in their own back yards. The State University of New York’s 30 community colleges serve virtually every community in New York State, enroll more than half of all SUNY undergraduates, and serve as a critical economic engine within those communities. We at SCCC have much to be proud of, and this report presents a summary of the college-wide goals and achievements during the 2010-11 academic year. Campus Update and End of the Year Report June 30, 2011 QB

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Division of Academic Affairs Under the leadership of Vice President Haynes and the support of the entire Academic Affairs team, the division successfully launched and completed several projects. A summary of the activities and projects are listed below. Academic Programs Beginning in fall 2010, four new programs and one revised program were successfully launched. A brief description of each program is listed below. 1. Air Traffic Control A.A.S. degree program: This new program is experiencing a dramatic growth in enrollment for the 2011 Fall Semester. Currently, Schenectady County is working in collaboration with the College to build a simulator for the program which will be utilized in the second year of the program. 2. Alternative Energy Technology A.A.S. degree program: This program, along with the Storage Battery Technology Certificate program, led to the hiring of a fulltime Assistant Professor, Dr. Li Wu. New equipment was purchased with the assistance of a $50,000 donation from General Electric (GE). Additional equipment for the Alternative Energy Lab is scheduled to be purchased with funding received from the Perkins grant. 3. Criminal Justice A.S. degree program: This program will prepare students to seamlessly transfer into a related program at a four-year college or university. During academic year 2010-11, SCCC worked closely with SUNY Delhi as they developed a bachelor’s degree program in Criminal Justice. The program is approved and is scheduled to begin at SCCC in fall 2011. 4. Nutrition A.S. degree program: This transfer program is the result of student and industry demand. This is a growing field according to employment data. 5. Computer Networking Systems and Cyber Security A.A.S. degree program: This program was renamed and revised and is now the Computer Networking Systems and Cyber Security A.A.S. degree program. The revamped program addresses increased concerns about network and computer security and provides both a theoretical and hands-on foundation in these areas using industry-standard hardware and software, including computer forensics. Additionally, SCCC continues to seek a partnership with the University of Albany’s College of Nanoscale Science and Engineering (CNSE) to develop a transfer program with the College’s Nanotechnology program. This year, the Nanotechnology program was revised and updated to better meet industry demands for the capital region. SCCC is also in discussion and working collaboratively with Schenectady Schools and the University of Albany CNSE to build a nanotechnology program at Steinmetz Alternative School. The College is also continuing to reach out to both high schools and industries to develop SCCC’s nanotechnology program as a highly recognized program. Campus Update and End of the Year Report June 30, 2011 QB

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A new program in bioinformatics was also approved by the Faculty Senate during the 2011 spring semester. A program announcement will be prepared in fall 2012. Additional healthcare offerings and proposals are expected to be announced during the 2011-2012 academic year. A new Medical Coding and Billing certificate program, as well as the curriculum for a Health Information Technology (HIT) A.A.S. degree program are also in development. The HIT courses have been successfully developed. The Math, Science, Technology, and Health department continues to make changes to the course outlines and curriculum and will seek curriculum committee approval in the 2011 fall semester. The division anticipates the certificate program will be offered as early as January 2012 and the HIT is anticipated to be offered in fall of 2012, pending master plan amendment approval from the New York State Education Department and the governor. A Master plan amendment will be submitted with the HIT program submission. A substantive change request was also submitted to the Middle States Commission for Higher Education requesting for the Commission to approve SCCC to offer a fully online program. The request was approved and development of an online criminal justice program is underway. Assessment A committee was formed in the 2009 fall semester and continued over the last two years to complete a final assessment plan. The implementation of the plan is in its earliest stages and will be in full implementation in the upcoming academic year. Middle States representative Linda Suskie, a well-known and highly respected expert on assessment, held a regional conference sponsored by SCCC in February 2011. Attendance was excellent and faculty found the conference to be very informative. Restructuring A committee was formed in 2010 fall semester to develop an academic affairs restructuring model to improve the efficiency and effectiveness of the division. The committee consisted of faculty members from all departments. Through extensive work by the committee and significant input from the faculty, a final plan was completed in March of 2011. The committee’s work resulted in the development of a new Dean structure to oversee and lead various academic departments. The new organizational structure will commence September 1, 2011. Service Learning During the 2010-11 academic year, the Humanities and Social Sciences department was actively involved with the College of Saint Rose in an innovative service learning grant. The grant funding will be discontinued. However, the department will continue to provide leadership to develop and implement service learning into college-wide curriculum.

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Academic Code Representatives in Academic Affairs worked in collaboration with the Academic Policies committee to update the academic code. A number of changes were made to facilitate student success. These changes focused on the processes involved in auditing, adding and dropping courses, and simplifying student administrative processes. Academic Partnerships SCCC partnered with capital region BOCES to provide COMPASS testing to high school juniors in career and technical programs to determine math readiness. The innovative early warning program is assisting the high schools to better prepare students for college programs. This initiative was funded with grant dollars provided by the capital region BOCES. The College continues to maintain its membership in the Capital District Career Pathways Consortium. Funding received through this partnership provides the College, under the leadership of Professor Tania Cabrera to implement the 3rd Annual Women in Science Summer Camp for high school students in July. SCCC will also host the Semi Tech High U Camp for a day in July. This camp is run by the Capital Region BOCES and was designed by the SEMI Foundation, an industry driven organization that promote high tech careers for students that are in STEM-related educational pathways. Schenectady Smart Scholars Early College High School engaged in various activities during the first year of the program. Some program highlights are listed below. SCCC and SCSD officials worked collaboratively during the first year of the program to fulfill the Smart Scholars Early College High School mission. Program leaders and SCCC officials created a caring and encouraging atmosphere and an interdisciplinary environment for students to work as a team across all disciplines. SCCC and SCSD partnered with the Junior League of Schenectady and Saratoga Spring to launch the official start of the Schenectady Smart Scholars Early College High School. Junior League officials presented Smart Scholars program students with a back pack filled with essential school supplies to support their academic studies. The Freshman Success Seminar was held at SCCC to introduce program students to college and critical survival skills for students to embrace and use throughout their educational journey. Students earned 1 credit for completing the class. Smart Scholars students completed the Compass placement test to get a good baseline assessment of their strengths and weaknesses in mathematics, reading, and writing.

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Eligible students enrolled in their first 3 credit course on June 27. Students that were not ready to enroll in a college course participated in a literacy enrichment course to enhance their reading and writing skills. 30 Smart Scholars participated in the Kids in the Kitchen event hosted by SCCC and the Junior League of Schenectady and Saratoga Spring. Under the leadership of the SCCC culinary arts faculty and students, Smart Scholars students prepared several healthy dishes to serve participating faculty, friends, and family members. A Smart Scholars Parent Advisory Board was formalized. The advisory board completed a mission statement, outlined expectations and defined duties and responsibilities for the advisory board. Program Reviews and Revisions Thirteen programs were reviewed and revised and more than seventy courses were reviewed and revised during the academic year. Specifically, a program review was completed for the Criminal Justice A.A.S and Certificate programs, the Liberal Arts: Humanities/Social Science A.A program and the Tourism and Hospitality Management A.A.S and the Tourism, Sales and Convention Management Certificate programs. Professional Development Fifty eight different activities were funded where Faculty Members took advantage of Professional Development opportunities. Events ranged from study at Terra Madre in Turin, Italy to the 125 annual meeting of the American Historical Society in Boston. New Initiatives for 2011-12 1. Late Starting Classes: A group of late start classes will be added to launch in the fall semester. This cluster of late starting classes is intended to meet the needs of students who make late decisions to attend SCCC and enroll in fall classes. Late starting classes will allow students to be better prepared for their fall classes. 2. Center City Classes: SCCC will be offering a slate of classes in the criminal justice, CNA training, developmental education, and a number of general education courses. The addition of Delhi’s BS program will increase the Criminal Justice class demands for both Delhi and SCCC classes. 3. 2012 Summer Schedule: In an effort to provide additional options to our students, SCCC will be offering a number of shortened summer sessions, starting in the 2012 summer term. 4. Updated labs: The Alternative Energy and Nanotechnology labs are currently being updated to better meet the education and training needs of the program. In addition, the computer networking lab is be relocated to a new location and remodeled.

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5. Learning Commons: In collaboration with student affairs, a learning commons will be created in the library to provide academic support and other support functions to enhance student success. 6. College hour: In review of past practice, the College had not had a common meeting time for the numerous committee and faculty meetings. As a result, a new schedule was established to provide faculty and staff a common meeting time on Friday.

Enrollment The 2010-11 College’s total annual enrollment was initially estimated to be 3410 FTEs. Based on the current enrollment data, the estimated end of the year total FTEs will be approximately 3790. This represents a 9.5% increase over academic year 2009-2010. In addition to the tradition headcount, the College in the High School headcount increased from 1765 in 2008-09, 1911 in 2009-10, to 3206 in 2010-11.

Division of Administrative Affairs Under the leadership of Vice President Anderson, the division successfully launched and completed several projects. A summary of the activities and projects are listed below. Division Restructuring Vice President Anderson worked in collaboration with staff to develop a restructuring plan for the Division of Administrative Services to include a new organizational structure; new and updated position descriptions; and to address accountability and internal control requirements. Enhanced Budget Process The formal initiation of the revised budget process began in fall 2010, with a meeting with the President and the President’s Council during which time the Vice President of Administration provided a detailed presentation on the 2010-2011 fiscal year budget and an overview of the 2011-2012 budget process and timelines. Budgeting materials were distributed to all budgetary units in late fall of 2010, including lists of current allocations for personnel and operations along with structured forms for requesting additional funding. Allocation requests required a documented linkage to a strategic goal and identification of the measure used to establish the request as a priority need. Budgetary units returned their budget materials and requests for new funding to the Vice President of Administration by the end of the year. In early spring 2011, the President’s Council met to discuss the revenue portion of the budget and the methodology for review and prioritization of allocating resources. Later that month, the Enrollment Services Committee, made up of a diverse representation of campus units, was charged with formulating enrollment projections for 2011-2012 and developing an enrollment plan to reach the proposed enrollment projections. Campus Update and End of the Year Report June 30, 2011 QB

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Vice Presidents worked with their respective staffs to prioritize new funding requests to align and support strategic goals. The budgeting process continued into spring 2011 as the College finalized the fixed portion of the expenditure side of the budget and the President’s Council prioritized the new initiatives to be considered for funding. This was a challenging and a difficult process in these economic times, especially with New York State 6.1% reduction in state funding to community colleges. The revenue budget was finalized with the early passing of New York state budget. To address the engagement of the college community and to establish a transparent budgeting process, Vice President Anderson conducted a series of campus-wide presentations. Throughout the 2010 fall semester, Dr. Anderson presented a detailed explanation of the current 2010-2011 budget and an overview of the budgeting process. Dr. Anderson presented the step-by-step methodology utilized to develop the 2011-2012 budget and answered any questions regarding the budgeting process in the early spring. Additional presentations were planned and implemented during the fall and spring semesters. All support materials were placed on the College’s shared server for the entire college community to access and review. Through this series of ongoing information and feedback sessions, the College community has a better understanding of the budget process and its direct linkage between resource allocation, assessment, and the strategic plan. Additionally, during the 2010-2011 academic year, SUNY community college leaders, faculty, staff, board members and SUNY officials worked united to deliver a concrete message for SUNY community colleges and four-year colleges/universities. The results of our collective efforts planted important seeds specific to SUNY colleges and the important role 2-year and 4-year colleges and universities continue to provide in economic development and revitalization, and accessing higher education. This year, the New York State 2011-12 Budget was passed before the April 1 deadline. A key focus of the executive 2011-2012 budget is to close the State Budget deficit and to stop next year’s budget deficit from repeating. To achieve the Governor’s budget goal, all state agencies were faced with cuts to address the State’s financial challenges. The approved executive budget successfully addressed the $10 billion deficit without raising taxes and with minimum borrowing. Further, in the executive budget, community colleges state-aid was reduced 6.1% (vs. the original 10%); which meant funding for community colleges will be $2,122 per full-time equivalent (vs. $2,034/FTE). This change represented a restoration of 3.9% in state aid to SUNY community colleges. Capital Projects Over the last several months, Vice President Anderson, Vice President Haynes, Chief Information Officer Nicolaescu, and I worked tirelessly with SUNY administration and Schenectady County officials to finalize planning for key capital projects and long standing facility projects.

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The college projects listed below have been financed by the State with bonds issued by the Dormitory Authority of the State of New York (DASNY and include the Schenectady County’s 50% county share. The bonds were issued by DASNY in October 2010. Project Number C30145 C30146 C30147 C30149 C30148

Project Title Begley: Music Bldg. Elston Hall Entrance 201 State Street Elston Hall Improvements Begley Hall Fire Suppression

50% State Share $1,950,000 $ 280,000 $ 350,000 $1,254,500 $ 187,000

A summary of the capital projects and associated activities facilitated and achieved in the 2010-11 academic year is briefly summarized below. Front Portico: The Elston Hall front portico was completely restored. An engineering firm completed a comprehensive assessment and review of the Heating, Ventilation and Air Condition (HVAC) for Elston Hall and Begley Building. This project resulted in the allocation of funding to address long-term problems within both facilities. The HVAC project will commence in fall 2011. Lally Mohawk Room: The Lally Mohawk room renovation was completed; which included painting, refinishing the floor, and installing new window treatments. Additional renovation will include installation of new lighting, computer equipment, and a sound system. Elston Hall 1st Floor: The ceiling and wall damaged by a roof leak several years ago was repaired. Elston Sixth Floor Upgrade: The sixth floor of Elston was cleaned up with fresh paint and new carpet. The space is being used by the Health Care Opportunity Program. Garage Property: Schenectady County purchased the garage on Washington Ave. on behalf of the College. The property will be demolished and environmentally cleaned during the summer. The cleanup will be finished by August 31, 2011. Center City: A five year lease was finalized and signed by the College and the Galesi group, space was designed, and equipment, technology, and furniture is ordered. Center City space renovation will be completed by August 31, 2011. The RFP for 201 State Street was posted in early June. Proposals are being reviewed and a firm will be selected to design phase one of the project.

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Campus Appearance Improvements Maintenance staff members worked diligently during the year to improve the overall cleanliness and appearance of College facilities; to identify and address safety concerns; to identify and address climate and other mechanical issues affecting a positive learning environment. Grant Updates The grants listed below were received and launched during the 2010-11 academic year. 1. Health Care Opportunity Grant: Schenectady County Community College (SCCC) is partnering with the Schenectady Community Action Program and Albany Community Action Partnership to implement Health Care Opportunities in upstate New York’s Capital Region. The project provides education and training for occupations in the health care field that pay well and are in high demand throughout the region, as documented by multiple entities, including the Center for Workforce Health Studies and local employers. The College is focusing on the provision of education and training resulting in industry recognized certificates and degrees, providing services that support career pathways with accessible entry points and opportunities for advancement. Initially, the program is focusing on Certified Nurse’s Aide training, Medical Coding, Billing, and Health Information Technology and Registered Nurse. The project targets TANF recipients and low-income individuals with incomes up to 200% of the poverty level in a three county region populated by 604,222 people, 65,021 of which live in poverty. The poverty rate for the area's three major cities (Albany, Schenectady and Troy) is 22.5%. Only 29% of the poor in the region are employed (NYSCAA 2010 Poverty Report). 12,586 residents are TANF recipients are receiving cash assistance, an increase over the past 2 years (NYS Office of Temporary and Disability Assistance, April 2010). The project components include: outreach and recruitment, intake and assessment; basic skills training; provision of education and training opportunities accessible to the target population; assistance in achieving education, training and employment goals; and ongoing case management support needed by the target population to overcome barriers, maintain employment and pursue advancement opportunities. Services provided will be tailored to meet the needs of individual participants. During the five-year project period, 400-600 individuals will be served annually, with at least 200 obtaining industry recognized certificates or degrees. Retention and career advancement outcomes will be tracked throughout the project. An advisory committee will be established to assist with project efforts and a formal project evaluation will be conducted. 2. Campus EAI Portal Grant: A five-year Campus EAI Consortium Grant, with a cumulative total of $1,027,500 million in CampusEAI myCampus software and Campus Update and End of the Year Report June 30, 2011 QB

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services. This grant will provide SCCC with access to the best technology available and ensure the successful deployment of an enterprise portal solution for the College. The new portal will be launched in fall 2011. 3. Real Time Metering Project Funded by New York State Energy Research and Development Authority (NYSERDA). The project provides for real time metering of electrical usage on campus. 4. New Smart Scholars Program focused on STEM: A second cohort of students will enroll in a new Smart Scholars Early College High School, starting in summer 2011. The program focus is on Science, Technology, Engineering, and Mathematics (STEM). The project is funded by New York State Department of Education In addition, college representatives worked in partnership with SUNY system and the other community college staff to develop a Department of Labor Grant for Dislocated Workers to support a state-wide workforce training initiative. The grant award will be announced in fall 2011.

Division of Student Affairs Under the leadership of Vice President Asselin and the support of the entire Student Affairs team, the division successfully launched and completed several projects. A summary of the activities and projects are listed below. Worked with the Student Services unit and the Student Affairs division to identify an efficient, effective and successful re-organization. Introduced REGROUP, a social network site internal to campus. Students used this site to post information about club activities, Offices (Student Activities, Career Services, ADA Services, EOP, Transfer/Counseling, Registrar, College Store, etc…) on campus used it to communicate with students. Regroup proved to be an effective tool for emergency notification purposes (i.e., when NYAlert was not quick to respond for posting weather related delay in classes). Reviewed all job descriptions within the Student Services unit of Student Affairs – all are up to date and accurate. May need to refine after the reorganization is completed for September 2010. Further enhanced service learning and volunteer activities – connected with various agencies to include the Chamber of Commerce, City Mission, YMCA/YWCA, Toys for Tots, Veteran’s groups, American Red Cross and march of Dimes. Held fundraisers to support Haiti Relief Efforts. Offered on-line training on: HIPAA (employees only) and Sexual Harassment Training for Student Leaders (working collaboratively with Carolyn Pinn). Campus Update and End of the Year Report June 30, 2011 QB

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Campus Safety has addressed many issues: to include the development of new protocols for (Death of an Employee, closing the Campus due to emergency, preparing for H1N1, etc‌). Have also participated in training on Workplace Violence and on how to use Banner for budget review and requisitions. Participated in five (5) on-line learning, professional development sessions on these topic areas: Effective use for social networks on college campuses, Campus safety and technology, American Initiatives for Education, utilizing qualitative analysis for assessment purposes. Also participated in the CCSSE survey training; one segment done on-line and another was conducted in person with a team from SCCC participating. Also participated in a grant writing session on how to seek out grant opportunities and how to identify those that are more likely. Campus Safety Council completed two of the three assessments planned for this year: 1). Assessed the student body regarding their perception of campus safety 2). An outside consultant from Morris Agency conducted facilities assessment The information gathered from the assessment were used to build the strategic plan and to make recommendations. Grants: Applied for renewal of the Liberty Partnership Program grant for the 2010-13 (received); applied for renewal of the SUNY EOP Grant for 2010-11 (received); applied for a Smart Scholars grant (received), applied through the Student Government Association for the CDTA Bike Rack Grants, and the division continue to identify new grant opportunities to sustain the Smart Scholars Program, campus safety issues, etc. Updated the SCCC website with information for Campus Safety Council, Student Government Association, H1N1 and health information, HIPAA training, Smart Scholars, immunizations, and Student Activities. Completed the renovation of space for the Financial Aid Office. Relocated the Admissions Office from the 2nd floor of Elston Hall to the 1st Floor of the Stockade Building. Assisted with relocating the testing accommodations from Student Services/ADA Services to the newly opened Testing Center. Further enhanced communications with college community via: daily/weekly updates on the campus messaging system (SyMon), e-mail announcements, REGROUP and web postings, Facebook connections, etc‌ Presented monthly reports for both the Campus Safety Council and the Student Services Unit that was sent to all employees and students. Worked with the YMCA (basketball practice and game sites) and Central Park (baseball game site) to assist with meeting the needs of the intercollegiate athletic program. Campus Update and End of the Year Report June 30, 2011 QB

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Developed a summer program for LPP and Smart Scholars that will include an Employability Job Training Program. Continue to seek ways and learn methods for using Banner to help address needs – such as: establishing a MYSCCC site where students can personally update their own NYAlert emergency information immediately and directly; where students can see their holds; students can accept their financial aid on line, can pay parking fees and appeal parking fines; immunization records or an unofficial student transcript, etc… Continue to work with ADA Transition Services to address plan for universal design and social model concepts as identified with Project SHIFT (Shaping Inclusion through Foundational Transformation). Intercollegiate Athletics The Men and Women Basketball teams kicked off the season in the new home court located at the Downtown Schenectady YMCA. Men’s Baseball team kicked off the season with a new home field at Central Park. Men’s Baseball team made it to the “Final Four” of the Region III baseball playoffs. Men’s Basketball team made it to the “Elite Eight” of the Region III basketball playoffs. Chris Lewis and Anthony Wilson were named to the All Region Team and All Conference Teams respectively.

Division of Information and Technology Under the leadership of Dan Nicolaescu and the support of the entire IT team, the division successfully launched and completed several projects. A summary of the activities and projects are listed below. Banner The ultimate goal is to maximize Banner, to work smarter and not harder, as well as to assist the College to be more productive and deliver its services more efficiently. New Banner services implemented during the 2010-11 academic year included: Met with SunGard representatives to review and discuss the comprehensive Banner report and items that the College can implement immediately to better utilize and maximize Banner. Implemented a series of Banner training sessions to the executive staff, Chairs, faculty, and administrative assistants. Trained staff and launched Banner Finance Self Service Trained staff and launched Banner Employee Self Services Installed Banner Advancement Self-Service Campus Update and End of the Year Report June 30, 2011 QB

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Added the degree audits and transcripts through the Banner Student Self Service Module Researched and reviewed the process for SUNY-ization for SCCC Banner database and for procurement and installation of DegreeWorks Intranet/Internet Portal System SCCC received the Campus EAI Portal grant-- a five-year Campus EAI Consortium Grant, with a cumulative total of $1,027,500 million in CampusEAI myCampus software and services. This grant will provide SCCC with access to the best technology available and ensure the successful deployment of an enterprise portal solution for the College. The portal system will help the College deliver the right information, services, and collaborative tools to every campus stakeholder interface with and use the data from Banner and other databases to personalize content. The portal will deliver the services our constituents expect and modify content quickly when user roles, group membership or preferences change. The portal system will support the following deliverables: professional portal for our Web site and Intranet content management system web site redesign hosting of the web site single sign-on and identity management (integrate with Banner Identity Management System and/or MS Active Directory), low latency for web page requests Usability: Content contributors would not be required to have HTML, CSS, ASP knowledge or other web programming skills Minimal staff training requirements Compatibility with existing College Systems: Ability to integrate content at the portlet level within Banner system / MS SQL Server database if required Compatible with the current design of the College’s web site Compatible with Windows server version 2008 or higher and Internet Information Services (IIS) Portable to Web Hosting Functionality: Workflow routing features to enable content review prior to publication URIs which are search engine friendly Ability to use or includes an XHTML/CSS Compliant WYSIWYG Editor with spell checker Campus Update and End of the Year Report June 30, 2011 QB

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Ability to comply with Section 508 Requirements and W3C guidelines Ability to publish content formatted for mobile devices (cell phones, PDAs etc.). Includes revision control features that enable configurable length historical views of content and content rollback Includes a content staging feature that enables review and revision before pages are promoted to the public web site Ongoing technical support and new versions available from vendor System administrator training for college staff members

The timeframe for implementing the CampusEAI Portal project is as follows: • January 2011 – March 2011: Portal Implementation • March 2011 – May 2011: Portal Beta Release • June 2011 – August 2011: Portal Production Release The portal system will be completed and launched on August 29, 2011. Other IT Initiatives include: Implemented a process to evaluate and improve IT security by using the SAQ3 Benchmarking Tool, the twenty CAG controls, and following the SUNYISO recommendations Developing a plan for disaster recovery/business continuity Developing a plan to migrate computer operating systems to Windows 7 and Office applications to Office 2010 Upgrading the network environment Developing a plan to migrate the email system to for students

Division of Planning, Accountability and Advancement Under the leadership of Darren Johnson and the support of the staff, the Division of Planning, Accountability, and Advancement worked tirelessly to assess the office services to identify new strategies to enhance the performance of the office. A summary of the activities and achievement accomplished to date is listed below. 1. Addressed outdated web site. Day-to-day updates are handled on the web site 2. Developed home page that is newsier -- increasing “hits” and attendance at events. New design templates will be implemented and a portal system in conjunction with IT will allow departments to update their own pages. The new home page and portal will be launched on August 29, 2011. 3. Established color and font consistency and the use of logos. A stylebook is being used. 4. Reduced print pieces and press runs. Budget money is being reallocated from Printing to Advertising/New Media by a margin of 50%. Campus Update and End of the Year Report June 30, 2011 QB

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5. More news coverage. Office was able to rally press for events like Obama’s visit, the Healthcare announcement and new music building; media placements overall are higher than in the past. SCCC is now well-represented in SUNY media alerts. 6. Better networking and connections with SUNY Central. Worked closely with SUNY on advocacy strategies and helped organize events at the Capitol. 7. The new site will also be in sync with a consistent brand and allow SCCC to do more web-based advertising and recruiting. 8. Social media sites including YouTube and Flicker have been registered. Web and Yahoo! behavioral ads are being slowly implemented and tracked. Facebook, LinkedIn and Twitter are being added. All social network sites will be linked to the home page. Started web-based advertising with Times-Union. 9. Released over 50 press releases. 10. Negotiated better pricing with local media to allow for more and more diverse advertising: Ran over 1000 TV spots, had two billboards in prominent locations, added high school student media and increased the reach of the fall course directory to 100,000 more zip codes. 11. Separated non-credit and credit course listings in print booklets and on the web. 12. Conducted in-depth Student Media Use survey. 13. Created reality-based, well received TV marketing campaign. 14. Assisted in closely editing, revising and guiding Middle States documentation. 15. Improved strategic communications. 16. Cross-training PR/design staff to be savvy with both web and print programs. 17. Created an Accountability dashboard to monitor and track progress of the College’s strategic plan and goals. 18. Working closely with IT on creating a portal with Campus EAI. Attended training session in Cleveland with other college portal administrators. 19. Developed an in-depth plan for the 2011-12 year includes: more ads done inhouse, improved synergy between digital and print media, and a weekly enewsletter.

Office of Assessment and Institutional Effectiveness On June 25, 2009, the Middle States Commission on Higher Education acted to reaffirm the accreditation of Schenectady County Community College (SCCC) and requested a Monitoring Report to be submitted to the Commission on April 1, 2011. Under the leadership of Dr. Leonard Gaines, he facilitated a variety of activities with the President’s Council, along with faculty and staff, during the 2010-2011 academic year to develop a Monitoring Report that documents (1) the continued development and implementation of a comprehensive institutional strategic plan that links long-range planning to decision-making and budgeting processes (Standard 2); and (2) the further development and continued implementation of a comprehensive, organized, and sustained process for the assessment of institutional effectiveness (Standard 7). The Campus Update and End of the Year Report June 30, 2011 QB

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Monitoring Report demonstrates achievements and favorable progress made towards successful implementation of Standard 2 and Standard 7. On June 23, 2011, the Middle States Commission of Higher Education acted to accept SCCC’s Monitoring report. As a next step, the Commission is requesting a monitoring report, due October 12, 2012, documenting (1) implementation of the 2010-2015 strategic plan and the revised budget process, including evidence that planning is linked to budgeting (standard 2); and (2) implementation of the institution-wide assessment plan, including evidence that assessment results are used to improve planning and budgeting and teaching and learning (Standard 7).

Development Office Under the leadership of Carmel Patrick, Executive Director for Development, the Development Office has had a successful and rewarding year. A summary of the Development Office’s myriad activities and projects is listed below: 1. Banner systems: Initiated project to streamline processes for gift processing and data management, using Banner more efficiently for gift entry and reporting. 2. Financial Management: Researched scholarships and funds in Foundation budget to clarify criteria, and develop recommendations for Finance Committee to clarify fund use and revise financial statements. Worked with auditors and bookkeeper to review 2009-2010 audit and 990. 3. Board Development: Held two Board orientation luncheons with new Board Members. Researched files to create accurate historical spreadsheet that can be used to track terms of service for Foundation Board Members, as well as materials that will guide board nomination process. Coordinated May 12 board development training workshop with consultant Brenda Babitz to educate the foundation Board about their role in fund development. We added new Foundation Board Members and strengthened the process for recruitment of potential Board Members. 4. Housing Project: Worked with President, Board Chair, Attorney and Ad hoc Housing Committee to evaluate and maintain progress on housing project. Prepared responses to assist Board Chair in conversations with potential financial investors. 5. Worked with President and Board to revise Foundation Mission and Vision statements to better align with College’s strategic plans. 6. Drafted fundraising policy for Foundation Board which was approved by Foundation Board on June 21, 2011. 7. Served on planning committee for first-ever SUNY Community College Chief Advancement Officer conference held in Albany, January 2011. Communicate frequently with SUNY CC CAO colleagues to learn about best practices. Will again serve on planning committee for January 2012 conference. Also will serve on planning committee for November 2011 Chancellor’s Advancement Summit.

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Annual Fund 1. Worked with Director of Annual Giving, Scholarships and Alumni Affairs to develop December 2010 and Summer 2011 appeal materials. Worked with Board Chair to encourage leadership gifts from Board Members. Held successful Donor Recognition luncheon in October 2010. 2. Continue to work toward meeting annual fund 2010-11 goals by 8-31-11. Scholarships 1. Worked with Director of Annual Giving, Scholarships and Alumni Affairs to begin updating criteria for all existing scholarships. 2. Worked with VP for Student Affairs, Director of Annual Giving, Scholarships and Alumni Affairs, and Director of Financial Aids to develop new scholarship application for students. 3. Generated the following new scholarships: $10,000 per semester from Women’s Fund; $5,000 from Women’s Fund for Emergency Grant program; $6,000 from NY Propane & Gas Association; $7,600 from Mohawk Honda; $1,000 from Maple Leaf Child Care Center; $1,000 from Yono’s; $500 from Joshua Murphy; $10,000 endowed for Prescott Brown; $1,000 Spitz memorial and Disney.

Special Events 1. November Gala: Exceeded corporate revenue goal of $23,000 by raising $30,980 in corporate sponsorships, and exceeded 2009 total net revenue by $10,000. 2. Food For Thought and All That Jazz: Exceeded event revenue goal by over $15,000, netting just over $63,500 versus a revenue goal of just over $44,000. Confirmed David Alan Miller as Honorary Chair. 3. Initiated planning for December 2011 gala, and confirmed David Buicko as Honorary Chair. Will begin soliciting sponsors in July 2011. 4. Confirmed September 29, 2011 concert to benefit new music addition with singer/songwriter, Richard Marx. Alumni Affairs 1. Worked with Communications team to re-design AlumNews. 2. Increased use of blast emails for alumni outreach. 3. Held an Alumni Networking event in February. 4. Held an Alumni Advisory Committee meeting in March; Conducted survey to gain feedback about types of activities wanted by alumni.

Conclusion It has been a joy to serve as president of SCCC and to work with a team of talented professionals and committed individuals. Together, we strive to position SCCC as a vital economic player in the Capital Region, to build and expand programs and services to meet community needs, and to provide exceptional learning opportunities and services to a diverse student body. We have grown together and we have taught each other a great deal. Campus Update and End of the Year Report June 30, 2011 QB

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I am committed to fostering a culture of institutional assessment. SCCC’s Strategic Plan: 2010-2015, “Gateway to Excellence,” has been completed, and it will guide the institution for the next five years. A foundation of assessment supports the Strategic Plan with metrics for key goals and an institutional assessment plan (academic, administrative and student affairs). The College’s leadership team planned and implemented an inclusive role for institutional assessment that included the creation of the Assistant Dean of Assessment and Institutional Effectiveness position. The functions of planning and assessment are aligned with budgeting and resource allocation to ensure best assessment practices. As a result, the college community has engaged in a systematic and continuous dialogue; faculty, staff and administrators have participated in a variety of professional development opportunities; and new programs/initiatives were developed. Let me thank the SCCC Board of Trustees, faculty, staff, and students for allowing me to serve as your president. I assure you that SCCC can have a very bright future. With your cooperation, we will maintain the high quality of our current programs, expand into new and exciting areas, and make our college a remarkable environment for achieving excellence in learning. With warm regards, QBB

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President's End of the Year Update, 2010-11, SCCC  
President's End of the Year Update, 2010-11, SCCC  

President Quintin Bullock's end of the year update, 2010-11, at Schenectady County Community College.