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CASHLESS

BANEGA INDIA www.cashlessbanegaindia.com

Digital Payment The Future of Payments

STEP BY STEP INSTRUCTIONS FOR VARIOUS MODES OF PAYMENT: Cards, USSD, AEPS, UPI, Wallets

a SULABH INTERNATIONAL INITIATIVE

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contentS 1. introduction : Why this Booklet

03

2. bank cards: Getting a bank card

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3. Types of cards: Types of cards & usage

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4. POS: Point of sale (POS) & card steps

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5. TYPES OF POS: Different Types of POS

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6. physical pos: Steps to use Physical POS

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7. installation: Installation of Physical POS Terminal

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8. mobile pos: Steps for Mobile POS

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9. v-pos: Advatages of V-POS

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10. USSd: Unstructured Supplementary Service Data (USSD)-based Mobile Banking

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11. registration: For USSD Registration

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12. transfering funds: Transfer Funds to another Bank Account

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13. aeps: Aadhaar Enabled Payment System (AEPS)

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14. AEPS Key Steps: Key Steps for AEPS Transaction

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15. AEPS STEPS: Aadhaar Enabled Payment System Steps

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16. UPI: Requirements for Registration on UPI (Unified Payments Interface)

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17. REGISTRATION: Registration on UPI

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18. SENDING Money: Sending Money with UPI

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19. COLLECTING Money: Collecting money with UPI

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20. e-wallets: What are E-wallets?

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21. must do practices: Some Do’s and Don’ts

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INTRODUCTION

WHY THIS BOOKLET BY Dr. Bindeshwar Pathak

Action Sociologist & Social Reformer, Founder, Sulabh Sanitation Movement Brand Ambassador, Swachh Rail Mission & Member, National Legal Services Authority (NALSA)

I

am dedicating this booklet to the Hon’ble Prime Minister Shri Narendra Modiji’s innovative idea of cashless initiative. When developed countries like United Kingdom have a target for being cashless in 2020, our Prime Minister has initiated this idea in 2016. I am glad to say that Narendra Modiji’s vision is ahead of time. The perspicacious vision of our Prime Minister by initiating and propagating this concept will enhance and enrich the economy and lead the nation on a growth trajectory which will uplift every citizen in a developed and happy country in only a few years. When I started Sulabh in the year 1968, everybody said that it will not happen. But today it is happening. Many of us lead busy lives. Some of us are up before the crack of dawn, getting ourselves prepared so we can in turn get our families ready for the day. We rush to work, rush to get the kids to school, and at the end of the day we rush home only to brace ourselves for the next day. After a hectic day, the last thing you want to do is spend time waiting in line at the bank, or even the post office. That’s where Online Banking comes in. • There are many online banking advantages. • Online banking allows you to bypass bank lines. • You can conduct your banking transactions safely and securely without leaving the comfort of your home. Plus, you’ll have easy access to your Online Statements. • You can monitor your transactions and make sure that your balance information is correct. • Online banking makes it possible for you to pay your bills electronically. • You can schedule a single payment or you can set up recurring payments. • You can also see when your payment will arrive. • Some services offer features like balance alerts. • These alerts will help you monitor your accounts and avoid fees. • You can even set up alerts to keep up on account activity. • Some standard alerts include transaction alerts, and Bill Pay alerts. Since many new online-only banks are popping up, understanding how to access your accounts online is an important tool. a SULABH INTERNATIONAL INITIATIVE cashless banega bharat 3


bank cards

bank cards Getting a Bank Card

1

HOW TO ISSUE A CARD FROM YOUR ACCOUNT 1. Approach nearest bank branch 2. Multiple cards from one account 3. PIN issued by bank separately

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ACTIVATE YOUR CARD 1. At your bank’s ATM by even balance checking 2. At your bank branch by any transaction


types OF CARDS

types of cards & usage P r e pa i d c a r d s 1. Pre-loaded from your bank account 2. Safe to use, limited amount of transaction

debit cards 1. Linked to your bank account 2. Used to pay at shops, ATMs, wallets, microATMs, online shopping

3. Can be recharged like mobile recharge

why debit card is the perfect new age banking

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pos

Point of Sale (POS) & Card steps BANKS ISSUE VARIOUS CARDS FOR THEIR aCCOUNT HOLDERS

USE YOUR CARD TO SHOP ANYWHERE

Prepaid cards

At any POS

Debit cards

At ATM

Credit cards

Online shopping

PREPAID CARD CAN BE ISSUED BY ANY BANK FROM ACCOUNT OR CASH (FOLLOWING BENEFITS) Pre-loaded card Equivalent to cash Can be recharged several times Can be used at any POS, ATM 6 a SULABH INTERNATIONAL INITIATIVE cashless banega bharat


TYPES OF POS

DIFFERENT Types of PoS PHYSICAL POS Physical Card Swiping – PTSN with landline / GPRS enabled

MPOS

Phone connected with external POS device through jack / Bluetooth

V-POS Virtual E-payment Gateway

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Physical PoS

STEPS TO USE Physical PoS (FOR SENDING MONEY) 1

swipe a debit/credit card on the pos machine

2

enter amount to be paid

3

generate receipt

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installation

Installation of Physical PoS Terminal 1

Open / identify current account for transactions

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Submit following documents:

2

Fill in the application form (online / at the branch)

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Acceptance of MDR by merchant

3

Identify type of PoS required (landline / GPRS)

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Execution of Merchant Establishment Agreement

Proof of business (any one) Shop & establishment registration certificate VAT certificate Sales tax certificate Proof of address Photo identity proof of proprietor / partner Financial details Bank statement Income tax return

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Mobile PoS

STEPS FOR Mobile PoS

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v-pos

ADVATAGES OF V-PoS No PoS machine required QR code used for payment to bank account of merchant Complete privacy of merchant bank account

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USSD

Unstructured Supplementary Service Data (USSD) based Mobile Banking N at i o n a l U n i f i e d U SS D P l at f o r m ( N U U P )

1 account in any bank

Can be used for payments upto Rs 5,000 per day per customer

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2 ANY MOBILE PHONE ON GSM NETWORK


Registration

FOR USSD Registration 1

Visit your branch to link mobile number and bank account

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user experience; no need for separate MMID; You will get your Mobile Money Identifier (MMID) and Mobile PIN (MPIN) upon registration; Can be done at ATM or online also

3

New changes being brought to simplify user experience; no need for separate MMID

Remember your MMID and MPIN

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transfering funds

Transfer Funds to another Bank Account Dial *99# from your phone

Your a/c No. xxxx4567 is debited for Rs. 500.00 on 1602-2014 and a/c linked to mobile 9911330092 credited (IMPS Ref No. 212233445555)

Welcome to NUUP Enter 3 Letters of your bank’s short name or first 4 letters of your bank’s IFSC

Want to transfer Rs 500 to beneficiary with Mobile 9911330092 and MMID 9002567 For rent (Enter Your M-Pin) (Last 4-Digits of account number separated with single space)

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Enter Your Option 1. Balance Enquiry 2. Mini Statement 3. Fund Transfer-MMID 4. Fund Transfer-A/c No. 5. Fund Transfer-Aadhar 6. Know MMID 7. Change M-PIN 8. Generate OTP

Enter amount & remarks (optional) separated with Single space AS (Amount) (Remarks)

Enter Beneficiary Mobile No.

Enter Beneficiary MMID


AEPS

Aadhaar Enabled Payment System (AEPS) AEPS allows bank-to-bank transaction at PoS, MicroATM (With biometric facility) with the help of Banking correspondent OR customer support point

Aadhar enabled Services Balance Enquiry Cash Withdrawal Cash Deposit Aadhaar to Aadhaar Funds Transfer

Only Aadhar needed

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AEPS KEY steps

Key Steps for AEPS Transaction GO TO A MICROATM OR BANKING CORRESPONDENT

PROCESS COMPLETED

PROVIDE YOUR BANK NAME AND AADHAAR

CHOOSE WHICH TRANSACTION TO DO

ON SUCCESSFUL TRANSACTION, TAKE THE PRINT SLIP

PROVIDE FINGERPRINT ON SCANNER

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AEPS STEPS

Aadhaar Enabled Payment System Steps Seed your account with your Aadhar number at bank or with the help of banking correspondent

You can do Account balance Aadhar to Aadhar fund transfer Cash withdrawal Cash deposit Purchase at Fair Price Shops with AEPS

Now you can do many transactions at any AEPS point without any pin or password (AEPS points – Micro ATMs)

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UPI

Requirements for registration on UPI

(Unified Paym e n t s i n t e r fa c e )

REQUIREMENTS

AVAILABLE APPS

Smartphone with internet facility

SBI app, PNB UPI, UPI Collect (ICICI), Axis Pay, Canara Bank UPI, UCO UPI, Union Bank UPI, OBC UPI and other leading banks

Bank Account details (only for registration)

UPI Registration Process DOWNLOAD ANY BANK’S APP OR 3RD PARTY APP

CHOOSE YOUR UNIQUE ID (BANK AC NO., IFSC CODE, AADHAR, MOBILE NO.) AS VIRTUAL PAYMENT ADDRESS (VPA)

select our bank

registration COMPLETED

SET M-PIN FOR VALIDATING TRANSACTIONS

GIVE ACCOUNT DETAILS FOR FIRST TIME

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REGISTRATION

registration on UPI (SCREENSHOTS)

Screenshot taken from http://www.bgr.in/news/unified-payments-interface-heres-how-to-register-send-and-receive-money-using-upi-apps/

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SENDING money

Sending Money with UPI (SCREENSHOTS)

Screenshot taken from http://www.bgr.in/news/unified-payments-interface-heres-how-to-register-send-and-receive-money-using-upi-apps/

Sending Money on UPI CHOOSE “SEND MONEY”

ENTER PAYEE’S VIRTUAL PAYMENT ADDRESS

enter amount

PRESS “SEND”

confirm the details

write remarks for transactions

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collecting money

collecting Money WITH UPI (SCREENSHOTS)

Screenshot taken from http://www.bgr.in/news/unified-payments-interface-heres-how-to-register-send-and-receive-money-using-upi-apps/

Collecting Money (raise a demand) on UPI CHOOSE “COLLECT MONEY”

ENTER PAYER’S VIRTUAL PAYMENT ADDRESS

enter amount

HIT “CONFIRM”

WRITE REMARKS FOR TRANSACTION

enter when do you want to collect

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E-WALLETS

What are e-wallets? Electronic pre-paid payment system, mobile-first PROTECTED WITH A PASSWORD OPTIONS FOR ASK MONEY TOO Used in purchasing items, MAKING PAYMENTS FOR GROCERIES, BILLS, BOOK TICKETS online with a computer or a smartphone at a store An individual’s BANK account MaY BE required to link to the digital wallet to load money in it Most banks have their e-wallets and some private companies TOO

using wallets *Consumer Wallet Limits: Rs.20,000/month for all. Rs.1 lakh/month with KYC consumer downloads the app in smartphone

sign-up using mobile

load money using credit card or debit card or internet banking

start using wallet to make payments

*Merchant Wallet Limits: Rs.50,000/month with Self Declaration. Rs.1 lakh/month with KYC SHOPKEEPER / SERVICE PROVIDER DOWNLOADS THE APP

sign-up using mobile

SELF DECLARE ITSELF AS A MERCHANT

START ACCEPTING PAYMENT

Basic Requirements to Start Using a Wallet: Bank Account, Smartphone, 2G/3G/4g Connection & AN E-Wallet App * SoME BANKS HAVE HIGH LIMITs

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Must Do Practices

SOME DO’S AND DON’TS

Register your mobile number at bank for regular information by SMS for every transaction Never share your PIN with anyone Transact at only trusted SITES/merchants’ While at ATM, ensure no one is looking over your shoulders

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Sulabh Gram, Mahavir Enclave, Palam-Dabri Road, New Delhi - 110045 (India) Phone: +91-11-25031518-9, Email: sulabhinfo@gmail.com/info@sulabhinternational.org www.cashlessbanegaindia.com / www.sulabhinternational.org

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Digital Payment The Future of Payments

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