CARING SAM We at SAM like to pride ourselves on having a very good and highly regarded club. We know when things go right but how will we know if they do not? This is something we would like to address and our Vice Chairman Karl Hale, as part of his role is now appointed customer service / complaints point of contact. If there is something that is lacking with the club or something you as a member (associate or full) have experienced within the club and would have rather not, please contact Karl. Your views can then be brought to the attention of the committee or dealt with more discretely. Either way you will be informed of the plan or outcome. You can contact Karl on 01359 241552 or email firstname.lastname@example.org
New Members A warm welcome is extended to our most recent new associate member: Peter Mittell If anyone else has joined us and not had a mention yet, let the Editor know and we will put that right
IAM Test Passes This month three members have passed their Advanced test. Congratulations to: Brian Foster Simon McKay Martin Drury Bob Page Roger Page
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David Rudland & Mike Roberts John Van Eyke Luke Milbourne Stuart Young Chris Jackson
When you pass your advanced test please let Derek Barker or Susan Smith know. The SAM Observer December 2011
The December 2011 edition of "The SAM Observer"