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Annual Review 2015

Contact Us St. Margaret’s House Settlement 21 Old Ford Road Bethnal Green E2 9PL


Main Office 020 8980 2092 The Create Placew 020 3022 5612 Ayoka 020 89809734 Fax Main Office 020 8981 9944

Email (for general enquiries and room bookings) (for events proposals and enquiries) (for enquiries about The Create Place) (for volunteering opportunities in the cafe, shops or office)

How to get to St. Margaret’s House 21 Old Ford Road, E2 9LP Train: - From Bethnal Green Underground (Central Line) take the Museum of Childhood exit. - Proceed along the Museum frontage to the first corner which is Old Ford Road. - Turn right into Old Ford Road and No 21 is on the other side of the road, just past York Hall Baths. Buses: 8 - 106 - 254 - 309 - 388 - D3 - D6 to Bethnal Green. Car: There is limited parking in Victoria Park Square, Approach Road and other surrounding roads.



Message from the Director, Tony Hardie

This year all of our office spaces have been filled and our meeting rooms have been in constant use. Our café has been busier than ever and has once again won the Time Out magazine award for best café in Bethnal Green. Our events programme is more diverse than ever with music and spoken word in the café, the chapel and halls. The Create Place, our community shop, is working with local arts and crafts makers to provide a rich mix of classes, workshops and drop-ins. Our health and fitness project, East London Community Wellbeing , which includes the Yoganest, our new shop, offers a wide range of exercise and dance classes. Ayoka our charity shop has had a thorough makeover and attracts more customers than ever and the Community Organising project continues development into its second year. The success of all of these projects is thanks to the enthusiasm, dedication and commitment of our hard-working staff team. We expect the next twelve months to be even more interesting and worthwhile.


The Galley Cafe East London Community of Wellbeing Events Social Media Community Organising Ayoka The Create Place Trustee Annual Report

Annual Report 2015 The Gallery Cafe 2015 has been another great year for The Gallery Café. We have continued to use local suppliers where possible and focus on seasonal ingredients. We introduced a seasonal curry to our menu, which has been hugely popular, changing the recipe every month to reflect the best in seasonal and British produce. We have also continued to provide a mostly vegan menu and increased recycling levels to ensure we are committed to looking after the environment. Our events calendar continues to grow and improve with exciting new events, including a regular spoken word event and a bi-monthly swing dancing party, in association with our sister project East London Community Well Being.

East London Community Wellbeing We have introduced hi-tech tills and an extra terminal to increase service speed and looking forward we are working on streamlining and improving our menu, whilst continuing to focus on staff training and hosting successful events. In addition we hope to improve our outdoor spaces for use all year round. We are very proud to have won the Time Out Love London award for the best café in Bethnal Green for the second year in a row and hope to continue our growing success story throughout 2016.

Our project East London Community Wellbeing (ELCW) continued to expand this year and now includes classes seven days a week in The YogaNest and three days a week in the hall. We now offer a variety of different yoga styles, fitness classes, pilates, swing dance, zumba, and meditation. This year we transitioned to offering all of the weekday early morning and lunchtime classes by donation so that no one is turned away from lack of funds. The income from these classes is split with the instructor. Combined with our £5 evening classes in the hall on Wednesdays, it is hope that this move makes wellbeing classes more accessible for everyone.


Social Media

Community Organising

Since starting work in May, I have co-ordinated a series of successful events in the café and chapel. Slowly increasing my contacts in the city, I am spreading the opportunities that SMH can offer both acts, promoters and the community – a place to perform for the former and a great hub of cultural activity for the latter. With weekly meetings with Sarah and Lucy, we are collectively gaining an understanding of how we can attract promoters/acts that fit in with the feel of the café and will appeal to our established customer base. My main two aims are; to give The Gallery Café a reputation for consistently holding great events and to start attracting a diverse range of promoters/acts, although concentrating on upbeat bands inside the café.

In 2015 we continued to increase our social media following and expanded our presence to include Instagram. We now have a combined social media following of more than 12,000 across these platforms which is allowing us to engage more with the local community and people who participate in our projects. This year we redesigned our website and moved it to the SquareSpace platform with the assistance of our intern Alyssa Ordillano. This has given us complete control over the content so that we can update it more frequently and include more up-to-date information about what’s going on across our projects.

Isabel has continued her listenings in the community, accumulating over 350 listenings to date. The monthly newsletter at St Margret’s House now has a section dedicated to community organising, and she has set up a listening session within the café on a monthly basis. Isabel has contacted previous volunteers and discussed supporting them with continuing their projects, such as the community gardening. She has also been in contact with a housing officer who has agreed to meet on November 12th to discuss her work, and how housing conditions are affecting residents physically, mentally, and financially. Finally, a local church has reached out to Isabel for a meeting in January to discuss what she does, and what she can bring to their activities concerning community organisation.

Ayoka The main focus this year has been, for our charity shop to be aware of our core purpose to raise funds for St Margaret’s and to expand and support work in our community by raising money for this Charity. I work hard with my volunteers to have a mind-set that we are a Charity shop but also to deliver the same service as any high street shop. Out reaching to our customers has been of great value. We have designer brands within Ayoka that we have never seen before and this has had a huge impact. By the local community at large, we are seen as a Boutique with a retro feel, this warms my heart.

The Create Place We also spread the message of the environmental impact with donated goods and the benefits of purchasing recycled items, helping towards reduction of the carbon footprint. Future plans are to build on our unique situation of what are customers / donors want. How we engage with them and fulfil their needs to build up loyalty. Being more inventive and developing as a team and the importance of listening to our customers / donors on what we could be doing better in the future, is of huge importance. My key aim is making sure that Ayoka looks fantastic and meets the needs of the community and also expanding our customer base.

This year The Create Place has continued to focus on offer free and affordable creative workshops to the local community. Our free weekly sewing and beading classes are still going strong with a full room of crafters attending every week, and we have introduced new paper craft workshops and hand printing to our timetable of events. The Create Place continues to be a base for local community groups The Phoenix Project and The U3A, we also now welcome Beyond Barriers to the space twice a month. Next year we plan on expanding the range of workshops offered at The Create Place and to open up the space to local freelancers and designers looking for a welcoming space to work for a day. We want The Create Place to continue to be a constantly evolving hub of activity that helps the local community connect through creativity.

Trustees Annual Report Risk Management The Board of Trustees has reviewed the major risks to which the organisation is exposed and a further review is being undertaken in 2016. Procedures are in place or being established as appropriate to mitigate identified risks. Internal control risks are minimised by the implementation of procedures for authorisation of all transactions and services. Procedures are in place and under review to ensure the health and safety of staff, volunteers, clients and visitors in the offices and also in relation to data protection and confidentiality.

Objectives and Activities The Objects of the Charity are the provision of a centre or centres conducted according to Christian principles for the advancement of the Christian religion, for the advancement of education, the relief of need, hardship or distress and other charitable purposes for the general benefit of the inhabitants of the neighbourhood of the Borough of Tower Hamlets and for those purposes (and without prejudice to the generality of the foregoing) the Charity may provide residential accommodation for any person sharing in that work, all such persons constituting the Residents of the House. The organisation also aims to remain a well- administered, cost-effective and sustainable organisation; to demonstrate to all service users and staff an ethos of friendliness, inclusion and integrity; to be recognised externally as skilled, focused and accountable; and to work co-operatively and/or in partnership with others. The trustees have paid due regard to the Charity Commission guidance on public benefit and to the provision of the Equality Act 2010 in deciding what activities the charity should undertake.

Mission and Values St Margaret’s House Settlement has a long tradition of working with the people of Bethnal Green and the wider community. Our main aim is to engage with and empower local groups and individuals by the provision of facilities and services.

St Margarets House aims to: •

Provide a wide range of social welfare initiatives to serve and enable the local community.

Provide accommodation, encouragement and support for like- minded charitable organisations.

Provide practical support and opportunity for community networking and developing.

Provide equality of access and opportunity.

Remain a well-administered, costs-effective and sustainable organisation.

Demonstrate to all service users and staff an ethos of friendliness, inclusion and integrity.

Be recognised externally as skilled, focussed and accountable.

Work co-operatively and/or in partnership with others locally and nationally.

Achievements and Performance Key achievements have been: •

Hosting four trainee Community Organisers.

Development of the St. Margarets Internship & Volunteers Project.

Development of two Community Projects, Ayoka and the Create Place.

New initiative: East London Community Wellbeing and new shop Yoganest.

Contribution to more Community Partnership activities.

Expansion of community Café activities and events.

95 - 100% occupancy of all office and meeting room facilities.

Substantial renovations, repairs and renewals throughout the Settlement.

Financial Review Our funding in 2014/2015, has come from a number of sources, predominately café income and events and licence fees from user groups based within the settlement. We wish to express our gratitude to those who have given us their support and hope that this will continue and grow in the coming years. As is the case for most voluntary sector organisations, our organisation seeks funding in the context of limited resources being available locally and nationally, with most funding being time-limited and frequently not guaranteed from year to year.

Reserves Policy The Board of Trustees has examined the organisation’s requirements for reserves in the light of the main risks to the organisation. It has established a policy whereby unrestricted funds not committed or invested in fixed assets held by the Charity should be at least three months of expenditure (estimated at £195,000). This acknowledges the financial risks and contractual obligations associated with employment of staff and contractual requirements relating to premises and equipment. Free reserves at present levels are £203,462 which represent just over 3 months of expenditure.

Future Plans for Future Periods •

Continue to promote community projects, Ayoka, the Create Place and Yoganest.

Develop new community partnership activities.

Further develop volunteering opportunities.

Further expand community cafe activities and events.

Continue to implement eco-audit report recommendations.

Maintain 95 – 100% occupancy of all office and meeting room facilities.

Establish new community engagement team.

Explore garden buildings newbuild potential.

Trustees’ Responsibilities The trustees (who are also directors for the purposes of company law) are required by company law to prepare financial statements for each financial year that give a true and fair view of the state of affairs of the charity at the end of the year and the incoming and outgoing resources for the year then ended. email: 21 Old Ford Road, Bethnal Green London, E2 9PL Phone: 020 8980 2092 Fax: 020 8983 7028

St. Margarets House Annual Review 2015  
St. Margarets House Annual Review 2015