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equipment for the year 2009.

gasoline powered handheld outdoor power

#1 Selling Brand in Canada is based on an

independent market share analysis of imported

A PUBLICATION FOR CANADIAN PROFESSIONALS

F A L L 2 0 10 • IS S U E 3

To find your local STIHL Dealer go to www.stihl.ca

PROLINE

LANDSCAPING

IN THIS ISSUE:

» Dealer Testimonials » Building Your Superstar Workforce » Low Noise BR 500 Backpack Blower

CONSTRUCTION

IN THIS ISSUE:

» FREE Diamond Wheel Promotion » TS Safety Tips » FW 20 Cart

TIMBER

IN THIS ISSUE:

» Carv-a-Palooza Event » Chain Sharpening: Advanced Techniques » FREE High Visibility Rain Jacket

1515 Sise Road P.O. Box 5666 London, ON N6A 4L6

PLUS, special FIRE RESCUE and ARBORIST sections!


*

Special thanks to our Canadian customers. Canadian professionals and homeowners trust their independent STIHL Dealer every day for product demonstrations, straight talk and expert advice. Over 1,000 STIHL Dealers coast to coast are committed to fast on-site service and to stand behind every STIHL product. Not at The Home Depot速 - Not at Canadian Tire速. Thanks to your support of the servicing dealer, STIHL is the Number 1 Selling Brand in Canada.

www.stihl.ca

* #1 Selling Brand in Canada is based on an independent market share analysis of imported gasoline powered handheld outdoor power equipment for the year 2011. The Home Depot速 and Canadian Tire速 are registered trademarks of their respective companies.

Sales & Service


THE

SERVICING

DEALER ADVANTAGE A spirit of partnership and mutual co-operation with servicing dealers has made STIHL what we are today: namely, the #1 Selling Brand in Canada. Our comprehensive and knowledgeable customer service sets us apart from all competitors, and in particular those who distribute their products via the non-servicing dealer. These standards and this partnership spirit will secure the future success of STIHL, and of all our mutual businesses. STIHL Servicing Dealers provide expert advice to ensure that customers find STIHL products best suited to their needs, taking into account the customers’ special requirements, experience and the possibilities offered by the varied range of products available. The STIHL Servicing Dealer provides guidance on the proper use, safe handling and care of the products. They will provide the product ready for operation and on request will also demonstrate its use.

A STIHL Servicing Dealer has a well-equipped workshop at their disposal complete with all the special tools required. They are able to professionally perform all maintenance, repair and warranty work. Safety advice, guidance and customer service are all indispensable elements when it comes to selling high-quality, sophisticated STIHL products and that is why direct, personal contact between the servicing dealer and the customer is mandatory when selling STIHL. STIHL Servicing Dealers only use original spare parts to service or repair STIHL products during the warranty period. This ensures that the quality of STIHL products remains the same as when they left the factory.

DEALER TESTIMONIALS McGINLEYS YARD & GARDEN EQUIPMENT

Markham, ON

HOW LONG HAVE YOU BEEN A STIHL DEALER? • 24 years

Andy Paterson, owner of Markham Mower, and Larry Isaac, STIHL’s Regional Sales Manager for Central Ontario.

WHAT MADE YOU DECIDE TO CARRY THE STIHL BRAND? • We were looking to carry a quality product that professionals and homeowners alike choose to use for their needs. WHAT DO YOU LIKE MOST ABOUT STIHL? • That they care about their dealers like we care about our customers. STIHL has a great product line and knowledgeable staff. WHAT IS YOUR OPINION ABOUT THE TECHNICAL TRAINING THAT STIHL PROVIDES? • Our technicians that attend each year always come back from training having learned more. Even our most experienced master tech looks forward each year to attending in order to stay on top of the ever changing products. WHAT DO YOU THINK ABOUT THE SERVICE THAT STIHL PROVIDES? • STIHL provides quality products • Good marketing sales tools • An excellent customer service department • An excellent technical department • And, our sales rep is always available and is an outstanding person • STIHL provides excellent service from the top to bottom. ARE THERE ANY SPECIAL STORIES OF STIHL SERVICE YOU CAN THINK OF? • No “special stories”, just that whenever a problem does arise whether that be a back ordered part, or a tricky technical problem, that STIHL and their employees always care. That is hugely important to us. At Markham Mower, customer service is our top priority. We want to do whatever it takes to have total customer satisfaction. We are only able to achieve our high standards because STIHL, as a company, supports our standards. ANYTHING ELSE THAT YOU WOULD LIKE TO ADD? • We appreciate the support that STIHL provides us. We know that STIHL will continue to be an industry leader in the forestry, landscaping and homeowner markets.

Truro, NS Back Left, Dick Cotterill – Sales Manager Front Left, Margie Cotterill – Sales & Customer Service Rep Back Right, Mathew Thompson – STIHL Master Service Technician Front Right, Bill Johnston – Service Manager, STIHL Master Service Technician

Located in downtown Truro, Nova Scotia, McGinleys Yard & Garden Equipment is truly a small, family business. Owned by siblings Bill Johnston, Margie Cotterill, Debbie McGinley and their spouses, the dealership has been operating since 1995. “McGinleys” is a STIHL SRR Dealer and the company employs eight people. The 1,500 square foot showroom boasts 52 feet of STIHL concept store display. Three STIHL Master Service Technicians look after the service side of things. “STIHL’s commitment to quality products and dependable service makes it possible for us to capture a big share of the local market” says Sales Manager Dick Cotterill. “We have always been happy with the support from STIHL’s sales and technical reps and the fill rate from the Moncton distribution warehouse is excellent”. The dealership advertises in local newspapers and on local radio stations, as well as participates in STIHL’s provincial campaigns. Combined with STIHL’s strong national advertising, this drives customers into the store and keeps everyone busy.

LANDSCAPING

MARKHAM MOWER LTD.

Everyone at McGinleys is proud of their customer service and the small family atmosphere is appreciated by their customers.

1


FALL SAVINGS BG 86

BR 600 Magnum

TM

Air Velocity Air Volume Sound Level (mph - km/h) (cfm) dB(A)

Fall Price

Model

Displacement (cc)

Power Output (kW)

Weight (kg/lb)

BG 55

27.2

0.7

4.1 / 9.0

140 - 225

430

69

$179.95

BG 56 C-E

27.2

0.7

4.2 / 9.2

143 - 230

430

70

$229.95

SH 56 C-E

27.2

0.7

5.2 / 11.4

143 - 230

430

70

$249.95

BG 66

27.2

0.6

4.4 / 9.7

143 - 230

430

65

$299.95

BG 86

27.2

0.8

4.4 / 9.7

190 - 306

477

70

$279.95

SH 86 C

27.2

0.8

5.6 / 12.3

190 - 306

459

70

$349.95

BR 420 Magnum™

56.5

2.5

9.3 / 20.5

172 - 277

724

75

$479.95

BR 500

64.8

2.3

10.1 / 22.2

181 - 291

812

65

$579.95

BR 550

64.8

3.0

9.9 / 21.8

199 - 320

877

73

$529.95

BR 600 Magnum™

64.8

3.0

9.8 / 21.6

201 - 323

1012

75

$579.95

BUILDING YOUR SUPERSTAR WORKFORCE It may seem unconventional to most contractors, but right now is the best time to be hiring. While most landscape companies are reporting the need to lay-off staff as workloads decrease, now may be the best time to look for talented and dedicated employees. As the available workforce continues to grow, with not only landscape companies, but also many different industries laying off workers, there is an ample supply of quality candidates to help you build your superstar workforce. Doing so now could help you to go further once more jobs start coming in. Right now is the best time for contractors to start dipping into that deep labour pool to find the employees that can help them grow their businesses. Individuals from all industries are hungry for their next employment opportunity. “There are two types of economies that we deal with,” explains consultant and former contractor Tony Bass. “In economy No. 1 it’s easy to get work. In economy No. 2 it’s easy to get people. Owners should now be thinking about building the best workforce that they have ever had in their company’s history.” While now is an especially good time to be looking, contractors should be constantly evaluating their staff to be sure they are cut out for the job. “This is the time more than ever for you to evaluate your team and ask yourself the hard questions about individual performance and individual productivity,” says Bass.

LANDSCAPING

SKILL VS. PERSONALITY

2

To build your workforce, you need to know what to look for in a potential employee. While some might think already having the necessary skills is a green light to hire, you may want to stop and think more about the individual’s personality. “You are probably going to be looking for things like past work history and skills,” says Bass. “The reality is that skills are something that can be trained and taught. What you really want to look for is attitude and aptitudes.” Using a resumé or application in your search for a new employee is great for gathering basic information, but won’t expose much about the applicant’s attitude toward work and learning. “You should never evaluate people based on their resumé alone because resumés are designed to hide flaws and make people look good,” explains Bass.

A short phone interview before bringing the candidate in for a live interview can save time. Bass suggests giving them just five minutes over the phone to answer a few questions that could rule them out right away. Ask them why they would like to work as a landscaper, what gets them excited about work, or what makes them a top seller, if they are being considered for a sales position. In their answers, look for positive responses about a job well-done and a sense of accomplishment. “With remarkable consistency, people who love the outdoors and look back at their work at the end of the day with satisfaction would likely be good people in the field,” says Bass.

TOOLS TO HELP Beyond a resumé, application and phone interview, there are some very effective tools available to help you build that superstar workforce. “I had no idea until I brought in an expert that there were tools available to make me a better evaluator of employees upfront,” says Bass. With the two tools outlined below, you can make better-informed decisions in less time. The “Wonderlic Personnel Test” is an intelligence test that reveals what goes on in the potential employee’s mind. It sheds light on the person’s ability to take information, evaluate it and give a reasonable answer. There is a cost to use this tool, but Bass assures it is worth every penny. “It is a wonderful tool for someone trying to find value in the area of sales or management,” says Bass. “I didn’t use one for labourers, but when you start making decisions for management, senior management and sales, you need to have employee evaluation tools before you spend one minute of your time interviewing.” Another tool, called the “Reliability Interview,” is a set of true or false questions. Once the interviewee answers all the questions, the answers are put into a computer program that tabulates the responses. It reports the likelihood that the person abuses drugs or alcohol, will have a safe work performance, and will be able to get along well with others. “These are critical parts of whether or not a person is going to be an effective part of your organization,” says Bass. “And you save time not having to sit down and ask these questions yourself.” Bass suggests seeing a human resource consultant to get the software and needed help in implementing it. A consultant can also help the overall hiring and interview process run smoothly.

Asking the right questions during a phone or in-person interview can help in digging deep and learning about skill sets, as well as attitude. “Simple questions can reveal a lot about people,” says Bass. “Ask about the things your company does and the things you will need your people to do. Just looking at how people respond to this basic skills test can give you a great deal of insight rather than if you were looking at a resumé or application only.”

Regardless of the state of the economy, you should never stop looking for people whose skills and abilities can improve your company. Knowing what to look for helps the process run smoothly. And taking the time now to find the right people to build your superstar workforce will help everything run more smoothly as business conditions continue to improve.

During the interview, study not only the applicant’s answers, but also their attitude. Individuals with a positive attitude, who are smiling happily during the interview, will usually make a better workforce than those who are negative.

This article was provided by Contractor Success Guide. For more info please go to www.yardngarden.com.


Low Noise BR 500 Backpack Blower Low weight, effective anti-vibration system and the ergonomically designed, comfortable backpack with active breathing ensures that even extended jobs can be completed without wasting time. Due to additional sound dampening material, the operating noise of this low emission engine is only 65 dB(A) - The BR 500 sets new standards in the industry for a powerful yet ‘low noise’ blower.

Displacement: Power Output: Weight: Sound Level:

64.8 cc 2.3 kW 10.1 kg / 22.2 lb* 65 dB(A)

* Without fuel, complete

Air Intake Sound Dampening Liner

Muffler Sound Proofing Liner

$579 Specially Designed Fan Wheel

95 MSRP $629.95

Blower Tube Silencer

The decibel (dB), which describes the relative intensity of a sound, is based on a scale containing values ranging from 0 – 194, with zero representing the weakest sound audible to humans.

60 dB

Normal conversation

85 dB

Busy city traffic

90 dB

Lawnmower (at 3 feet)

105 dB

Chain saw (at 3 feet)

140 dB

Hunting rifle (at 100 feet)

The relationships among the above values are algorithmic, not linear; therefore, the simple assumption that a sound with a 100 dB level is twice as intense as a sound with a 50 dB level would be incorrect. For example, a 3 dB decrease affects a 50% change in sound pressure levels, while a 6 dB drop reduces exposure by 75%. Decibel levels are important to professional users and homeowners alike who wish to avoid noise-induced hearing damage. Government research suggests the safe exposure maximum limit is 85 dB for an eight-hour work day. Anyone working in a 100 dB environment should limit their exposure to two hours per day. Although many tools in our outdoor power equipment line-up operate within safe decibel levels, STIHL recommends the use of hearing protection when operating any power tool.

WHY

PAY ATTENTION TO DECIBELS?

In recent years, as municipalities have grown, they have become more concerned with noise levels in their communities. Ordinances have been put in place governing time-of-use rules for power equipment to ensure the comfort of residents. One tool which has come under considerable scrutiny is the leaf blower. Earlier versions of this product had high decibel readings and the tonality of the machine (a whiny sound) was somewhat bothersome to many residents. Recognizing this, STIHL has developed new, quieter engine technologies and re-designed the fan-wheel to make the blower sound less offensive. Today, our industry-leading BR 600 backpack blower operates at 75 dB and our ultra-quiet BR 500 at a mere 65 dB, not much louder than two neighbours chatting about the great job STIHL power tools do.

LANDSCAPING

At close range, sounds that reach 120 decibels (about the sound of an ambulance siren) are painful to our ears. Some common decibel readings include:

3


LIMITED TIME ONLY

FREE

**

DIAMOND WHEEL

WITH THE PURCHASE OF ANY

STIHL CUTQUIK SAW A $99 99 VALUE ®

** Receive a STIHL B5-12" diamond wheel with the purchase of a TS 410, a STIHL B5-14" diamond wheel with the purchase of a TS 420 or TS 700, or a B20-16" diamond wheel with the purchase of a TS 800.

TS SAFETY TIPS

1. Hold the cut-off machine firmly with both hands.

2. Maintain good balance and footing at all times. Never cut while standing on a ladder.

3. Position the cut-off machine in such a way that your body is clear of the cutting attachment. Avoid standing in direct line with the wheel. Never bend over the cutting attachment, especially when the guard is pulled back towards the top and there is a risk of reactive forces.

4. Do not cut above shoulder height.

5. Do not cut wood or any other material for which the abrasive wheel is not authorized.

6. Never use circular saw blades, carbide-tipped blades, rescue blades, wood-cutting blades or toothed blades of any nature. Their use increases the risk of injury from blade contact, thrown tips and reactive forces, including kickback.

7. Begin cutting and continue at full throttle.

8. Do not overreach.

9. Use your cut-off machine for cutting only. It is not designed for prying or shoveling away any objects.

10. Be especially alert for reactive forces, including kickback, when cutting with the front and upper quadrant of the wheel. Note, the use of the upper quadrant of the wheel should be avoided where possible.

11. Be alert to shifting of the work piece or anything that could cause the cut to close and pinch the wheel, especially in the upper quadrant. Support the work piece in such a way that the cut remains open. Never make a cut that results in a binding of the wheel.

Reducing the Risk of Kickback Injury

12. Use wet cutting if feasible. In a pinch situation the water can act as a lubricant and reduce the energy of reactive forces.

To reduce the risk of kickback injury, avoid cutting with the upper quadrant of the wheel where possible (see illustration at right). Be especially cautious for a pinching of the wheel in this area, which can cause severe reactive forces in a rotational kickback motion.

13. Release the pressure on the cut-off machine as you reach the end of the cut. Too much pressure may cause the operator to lose control of the cut-off machine when the abrasive wheel completes the cut. The abrasive wheel may contact the operator or strike some foreign object and shatter.

14. Use extreme caution when re-entering a cut and do not turn the wheel at an angle or push the wheel into the cut as this may result in a pinching of the wheel.

Reactive Forces including Kickback Reactive forces may occur at any time the cutting wheel on a cut-off machine is rotating. If the wheel is slowed or stopped by frictional contact with any solid object or by a pinch, reactive forces may occur instantly and with great force. These reactive forces may result in the operator losing control of the cut-off machine, which may, in turn, result in serious or fatal injury. An understanding of the causes of these reactive forces may help you avoid loss of control. Reactive forces are exerted in a direction opposite to the direction in which the wheel is moving at the point of contact or pinch.

Pull-away, Climbing, Pinching and Rotational Kickback Forces The most common reactive forces are pull-away and climbing. If the contact is at the bottom of the wheel, a cut-off machine will try to pull away from the operator (pull-away). If the contact is at the front of the wheel, the wheel may attempt to climb the object being cut (climbing). Pinching occurs when the piece being cut closes on the wheel. If the wheel is severely pinched at the front, especially in the upper quadrant, the wheel may be instantly thrown up and back towards the operator with great force in a rotational kickback motion.

CONSTRUCTION

The greater the force generated, the more difficult it will be for the operator to control the cut-off machine. Any of the reactive forces can, in some circumstances, cause the operator to lose control of a cut-off machine, allowing the rotating wheel to come into contact with the operator. Severe personal injury or death can result.

4

To reduce the risk of injury from loss of control from reactive forces, including kickback:

Be alert to potential movement of the work piece or anything else that could cause the cut to close and pinch the wheel. In order to reduce the risk of pinching, support the work piece in such a way that the cut remains open during the cutting process and when the cut is finished (see illustration at right). Never make a cut that results in a binding of the wheel.

NEW GREY SUPER PULL CORD

ON THE TS 410 & TS 420 STIHL CUTQUIK ®…LASTS 2 TIMES LONGER


BT 45 GAS DRILL The BT 45 gas drill has a powerful gas engine and offers various optional wood drills for holes up to 25 mm in diameter. It includes quick-release chuck, two forward speed gearbox and a reverse gear for releasing jammed drill bits. The BT 45 comes standard with a clutch so that it can be started safely in idle position without rotation.

Displacement: 27.2 cc Power Output: 0.8 kW Weight: 4.8 kg / 10.6 lb†

SB 80 DIAMOND WHEEL

The newly introduced STIHL SB 80 diamond wheel can also be used for cutting construction steel up to 1 cm (approx. 3/8") in thickness. Also, testing of the STIHL SB 80 wheel for use with ductile iron was recently completed. As a result, we can now authorize the SB 80 wheel for cutting ductile iron.

The STIHL SB 80 diamond wheel is ideal for high-speed cutting of the most demanding materials found on your worksite. The service life can be as much as 200 to 400 times that of an ordinary abrasive wheel. The SB 80 features:

Only high-quality diamonds for superior cutting performance

Computer-controlled diamond segment concentration for exceptional durability

Optimal gullet design for maximum life

Precision-tensioned inner core for low noise and vibration

† Without fuel and drill kit

The fact that STIHL has authorized its SB 80 diamond wheel for cutting ductile iron, does not mean that competitors’ diamond wheels for ductile iron are also authorized for use on STIHL cut-off machines or suitable for that purpose. The use of unauthorized wheels may be extremely dangerous. For example, some competitor diamond wheels, including many that are designated for use with ductile iron, are manufactured with abrasive material on their sides, which can lead to increased reactive forces in a pinch situation. In addition, unauthorized wheels may have other design or manufacturing defects that can create risks of injury.

PREMIUM GRADE, PERFORMANCE CLASS 80 This extremely fast cutting diamond wheel can be used on all sorts of construction materials. This diamond wheel is perfect for cutting heavily reinforced concrete and hard natural stone.

FW 20 CART - The optimal accessory for a perfect cut Wherever edges have to be cut with great precision or for cutting longer stretches, the use of a STIHL cut-off saw on a STIHL cart is highly recommended. With this cart, your STIHL cut-off saw is transformed into an all-purpose and manageable cut-off machine. When used in combination with a cart, the STIHL cut-off saw ensures that all kinds of roadworks, whether renewing road surfaces, roadside straightening or the cutting of splices can be carried out in a fast, clean and precise manner.

1

Ergonomic throttle

2

Convenient depth adjuster

1

ERGONOMIC THROTTLE

2

CONVENIENT DEPTH ADJUSTER

Particularly convenient when cutting longer stretches. For precise cutting-depth adjustment via the upper hand bar.

Cutting Guide Attachment ¥ The cutting guide attachment is used to follow marked paths or to make straight cuts easier.

Impactresistant wheels

Water tank

4

Height adjustment

3

With quick-release coupling and a large cover. The container can be removed for filling. 4

HEIGHT ADJUSTMENT

When used by several operators, each user can select the optimal height, thereby improving ease-of-use.

7 5

MUDGUARD

6

IMPACT-RESISTANT WHEELS

7

QUICK LOCKING SYSTEM

6

Mudguard

WATER TANK ¥

5

¥ The water tank and the cutting guide options are sold separately.

Flexible rubber mat as a splash guard – for cleaner operation. With sealed ball bearings for easy rolling and less wear and tear. For quick and easy mounting and demounting of the Cutquik® saw without any tools.

CONSTRUCTION

Quick locking system

3

5


STIHL SAVING LIVES

STIHL’s MS 460 R Rescue Saw Gains Popularity The MS 460 R Rescue Saw is used by fire departments across Canada. The purpose of this saw is to create openings or vent holes in buildings that are on fire. This venting was traditionally done with axes and pry bars. These vent holes allows the buildup of smoke, toxic gases and heat to be directed out of the structure. Fire rescue teams can minimize the damage to structures by controlling the direction of smoke exhaust and gasses.

The Benefits of the STIHL MS 460 R Rescue Saw: • • •

High-performance saw for emergency use and fire fighting - Speed is important to fire fighters… getting the vent hole installed and getting safely off the roof. Adjustable depth gauge prevents over cutting. Full carbide chain can quickly cut through a variety of roofing materials. Displacement: Power Output: Weight (Power Head Only): Fuel Capacity:

NOT ALL CHAIN SAW SAFETY CHAPS AND PANTS ARE CREATED EQUAL. At STIHL, we believe that to deliver the best wood cutting results, it is not only important to use the right chain saw, but that it is also critical to wear proper leg protection. This means that comfort and freedom of movement are just as important as cut protection. STIHL safety chaps and pants are manufactured from only the highest quality materials and they are designed to deliver top performance; outstanding comfort and durability are built in.

FIRE RESCUE

HERE ARE THE STANDARDS THAT APPLY FOR CHAIN SAW LEG PROTECTION IN CANADA:

6

77 cc (4.7 cu. in.) 4.5 kW (6.0 bhp) 7.0 kg (15.4 lb) 800 cc (27.1 oz.)

STIHL safety chaps and pants are made from either poly/cotton or 400 denier nylon outer fabrics. STIHL cut protection pads are made from pure Kevlar or a blend of Kevlar/Polyester. This results in the lowest possible weight, while still providing top of the line cut protection. STIHL safety pants are available in forestry, arborist and even in flame resistant versions each with their own special features. Details of the various models of safety chaps and pants are available in your STIHL catalogue or from your STIHL Dealer. As a consumer, you must ensure that the leg protection you buy conforms to the latest standards; standards that vary across the country and for different applications.

the pad wrapping around an additional 4 inches (100 mm) on the left side of each leg.

1. cUL/BNQ standard: This standard demands a threshold

5. Seismic standard: This standard which applies to the

2. cUL/BNQ A standard: This standard demands front of the

The minimum requirement is for front cut protection, but again, more and more companies are demanding back of the leg cut protection below the knee for added safety.

chain speed (maximum speed where a moving chain will be stopped by the protective pads of the chap or pants) of 3,000 feet per minute (914 meters). This standard applies in all provinces except British Columbia and Alberta. Please see photo for reference. leg cut protection from the crotch to the ankle, and back of the leg cut protection from below the knee to the ankle.

Chain Oil Capacity: 325 cc (11 oz.) ® Oilomatic Carbide Chain: 3/8" RDR or .404 RDS Guide Bar: 20"

oil exploration industry in Western Canada requires a minimum of 3,900 feet per minute threshold chain speed. However more and more companies are requiring 4,100 feet (1,250 meters) per minute threshold chain speeds.

Although there is no mandated standard for consumer safety 3. cUL/BNQ B standard: This standard demands front of the chaps and pants, STIHL has developed both cutter’s chaps and pants at a threshold chain speed of 2,600 (792 meters) leg protection only. feet per minute. This gives the non-professional an affordable All STIHL cUL/BNQ safety pants are A rated. However, and high quality leg protection option. STIHL safety chaps are available in both A and B ratings. Be aware that should a moving chain come into contact with the user’s pant leg and cut into the pads, this garment must 4. W.C.B.B.C. standard: This standard for British Columbia be immediately replaced, as it will no longer be effective. and Alberta demands a threshold chain speed of 3,600 However, it will have done its job. feet per minute (1,098 meters). The requirement for cut protection is for front only from the crotch to the ankle with

All of STIHL’s professional leg protection garments have been tested and approved to meet the appropriate safety standards and are labeled accordingly. Be very wary of lower priced garments that might not have all of the necessary approvals; check with your retailer and insist they produce the adequate labeling to prove their garments meet the appropriate standard(s) (see photos: cUL/BNQ and W.C.B.B.C. labels). As you can see, STIHL offers the highest quality leg protection available. Visit your nearest STIHL Dealer and he/ she will be happy to show you the leg protection garment that best “fits” your needs. Again, remember that not “all leg protection garments are created equal”.


TOP 10 MYTHS OF TREE CARE By the International Society of Arboriculture MYTH #1: When a tree is planted it should be securely staked to ensure the development of a stable root system and a strong trunk.

Although it is sometimes necessary to stake trees to keep them upright and allow establishment, there are some adverse effects of staking. Compared to staked trees, unstaked trees tend to develop a more extensive root system and better trunk taper. Allowing a small amount of movement can help root and trunk development. Of course, the worst effect of staking is the possibility of trunk damage from the staking wires or ties. Staking materials usually should be removed after one year to avoid “girdling” the tree.

MYTH #2: Newly planted trees should have their trunks wrapped with tree wrap to prevent sunscald and insect entry.

Studies using most common tree wraps have shown that they do not prevent extreme fluctuations in temperature on the bark. In some cases, the temperature extremes are worse. Also, tree wraps have proven quite ineffective in preventing insect entry. In fact, some insects like to burrow under it.

MYTH #3: Trees should be pruned back heavily when they are planted to compensate for the loss of roots.

Tree establishment is best on unpruned trees. Although pruning the top can reduce the amount of water that evaporates from the leaves, the tree needs a full crown to produce the much-needed food and the plant hormones that induce root growth. The tree will develop a stronger, more extensive root system if it has a fuller crown. Limit pruning at the time of planting to structural training and the removal of damaged branches.

MYTH #4: When removing a branch from a tree, the final cut should be flush with the stem to optimize healing.

First of all, trees don’t “heal” in the sense that wounds on people heal. Our bodies regenerate tissues in much the same form of the tissues that were removed (to a limited extent). Trees compartmentalize wounds, generating wound wood over the wounded area. Flush cutting removes the “branch collar,” creating a larger wound than if the branch were removed outside the collar. Also, it is likely that some of the parent branch tissue will be removed. The spread of decay inside the tree is greater with flush cuts.

MYTH #5: Pruning wounds greater than three inches in diameter should be painted with a wound dressing.

Research has shown that the common wound dressings do not inhibit decay, do not prevent insect entry and do not bring about faster wound closure. In fact, many of the commonly used dressings slow wound closure.

MYTH #6: Certain fast-growing, weak-wooded trees such as silver

maple and Siberian elm should be “topped” to make them less hazardous in the landscape. While topping these trees may reduce the potential hazard at first, they will likely be more dangerous in the future. Topping stimulates growth of twigs below the cuts. Growth of many, vigorous shoots leads to branches with weak attachments. Also decay spreads inside the stubs and branches that were topped. Within 2-5 years after topping, the tree will have regained its height, but will be more hazardous than before the topping. Besides, topping makes trees ugly. Alternatives to topping include thinning, cabling, or removal and replacement with a more suitable species.

The complete top 10 myths of tree care is available at www.stihl.ca/TipsTreeCareMyths

Chain Sharpening: es Advanced Techniqu Any chain saw regardless of make, model or age, is only as good as the chain that is mounted on it. A properly sharpened chain will have the single biggest impact on overall cutting performance and operator safety. Unfortunately, chain sharpening is one of the least understood aspects of chain saw maintenance. Becoming proficient in chain sharpening means you must have an understanding of how a chain actually functions.

SAW CHAIN IS COMPRISED OF THREE COMPONENTS: Cutters. This component is responsible for severing the wood fiber and removing the wood chip. It is the focal point when sharpening a chain. Drive link. The drive link transmits the power of the engine to the chain. The drive link engages the sprocket on the engine and the sprocket on the guide bar tip. Tie straps. The tie straps join all the pieces together and are the main part of the chain that makes contact with the guide bar. The cutter is made up of the cutting edge and a depth gauge (commonly referred to as a raker). The depth gauge controls how large a “bite” the cutter will take. If the depth gauge is set too high, the cutter will not remove much wood and will cut very slowly. If the depth gauge is set too low, the cutter will grab too much wood, which makes the chain very dangerous and increases the chance of kickback. On a saw chain, cutters are positioned so that each right-hand cutter alternates with a left-hand cutter.

Depth Guage (Raker)

Cutter

Tools required to properly sharpen a chain include: a round file, a file guide, a flat file and depth gauge tool. Different sizes and types of chains require different

sizes and types of files. Before attempting to sharpen your chain, consult with your local STIHL Dealer to make sure that you have the correct tools for the job. Generally speaking, a homeowner is going to use a different style of chain than a professional faller, and each will utilize different techniques to sharpen their chains. A professional faller will use a chisel style cutter chain (RS type). This type of chain cuts approximately 25% faster than a round covered chain (RM type), but will dull quicker if subjected to dirt and debris. Properly sharpened square chisel chain requires precise corner alignment and filing angles. The level of accuracy needed is hard to duplicate by hand and is best accomplished using a chain grinder. Round filed chain is more common for consumer chain and a lot easier to sharpen. Sharpening a chain with a round file requires the proper size file and guide, and the correct filing angles. Your STIHL Dealer can provide you with the correct information to get you started. The first step when sharpening a chain is to make sure that you are wearing gloves and eye protection. Visually inspect the chain to find the dullest or shortest cutter, as this will be your starting point. Sharpen the cutter to the correct angle (usually 30 degrees) and then file all cutters to match its length. When filing a chain, sharpen all 30° cutters on one side of the chain first, and then sharpen the cutters facing the opposite direction next. Always file from the inside of the cutter to the outside corner. Only sharpen on the forward stroke of the file and do not drag the file backwards against the cutter. Once all of the cutters have been sharpened, you will need to go back and check the depth gauge. There are different file guides used to check and adjust the depth gauge. Place the guide on the top of the cutter. If the depth gauge sticks up above the file guide, file it level with a flat file and then lightly file the leading edge to bring the depth gauge profile back to its original shape. Trying to cut wood with a dull or incorrectly sharpened chain results in a loss of power and cutting speed, an increase in fuel consumption, higher rate of wear on the guide bar, sprocket and clutch assembly and operator fatigue. A sharp chain should feed itself into the wood with very little pressure being applied. If an operator has to force the chain saw during a cut, the chain must be inspected for dull cutters or incorrect depth gauge setting.

ARBORIST

Most homeowners treasure the trees on their property, but know little about how to care for them. Much of what you may have heard about tree care is actually incorrect, based on myths and misconceptions. Here are the top 10 myths of tree care.

7


The selected carving wood varied from a small firewood log to a monstrous 7’ trunk. Most carvers who attended had a preconceived idea of what they hoped to achieve during the weekend and brought their respective wood to match the concept. These rough pieces of natural wood would transform over the course of the weekend into works of art. Carvers would rely on imagination, artist’s ability, STIHL chain saws, carving saws, power carving tools and pure heart to complete their sculptures.

THE 2ND ANNUAL CANADIAN CARV-A-PALOOZA

Carv-a-Palooza Carving Champion Paul Danielski Rondeau Park, ON

Highgate, ON - April 8-11, 2010 Another year of the Canadian Carv-a-Palooza has taken place and it was even more of an awesome adventure than last year. Over 27 carvers took part, and the group was comprised of 25 men and two women. They came from far corners of the globe, including Europe, northern Canada and the US. The skill levels varied from novice woodworkers to experienced master carvers. This is the perfect recipe for creating a magical atmosphere that is evident to all participants and spectators. From the start, the goal was to create an enjoyable symposium on carving. This goal could be achieved with a good mixture of participants, including those with open minds that crave knowledge, and those with a mastery of skills willing to share their life experiences and passions.

Informal seminars were conducted on Wednesday with more structured seminars scheduled throughout the remainder of the event. Seminar topics included the benefits of specific chain sizes and design, a demonstration on carving bar dressing, sharpening and the new STIHL RMS13 carving chain. Each and every carver put their heart and soul into the event. Their hard work and sharing spirit created a magical atmosphere. Participants produced over 100 carvings in total. This was a combination of their main centrepieces and the two, one hour, quick carves. John Johnson, a volunteer auctioneer, ran a lively auction of the pieces produced over the weekend. The auction total for this year’s event was $9,505. The great fundraising effort ensures there will be another event next year. Many thanks go out to the many sponsors and volunteers: STIHL Canada, Dennis Gibbons, McFarland Rowland Insurance, Highgate Legion, Jim and Gina. Written by Robbin Wenzoski, Event Organizer and Carver

Do you have an event that you would like featured? Submit it at www.STIHL.ca/PROLINE.

Carvers, friends and volunteers arrived the Tuesday before the event to get everything set up. The majority of the carvers arrived between Wednesday evening and Thursday morning.

GREAT DEALS

TIMBER

$32 STIHL Carving Guide Bars STIHL carving guide bars are characterized by their narrow profile and low weight. They are ideally suited for wood carving and professional tree maintenance. Made from a special wear-resistant steel; the bars are very resilient and substantially resistant to bending and warping. Stellite tipping of the bar nose and hardened rails guarantee an exceptional wear life. The carving guide bars feature a very small nose radius (r = 10.5 mm) and are available in 25 cm and 30 cm lengths.

8

95

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‡ Receive a FREE STIHL high visibility rain jacket (part # 7002 885 5000-03) with each purchase of one of the following professional STIHL chain saw models - MS 441 through MS 880 or one of the following professional STIHL clearing saw models - FS 350 through FS 550. Offer valid on new purchases made between July 15, 2010 and December 31, 2010. Offer valid at participating Canadian STIHL Dealers only and while supplies last. Void where prohibited. STIHL Limited reserves the right to cancel or change this offer at any time without notice. © 2010 STIHL Limited.

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9


TE

CORNER CH

Seasonal Preventative Maintenance Tips BY SCOTT CLARKE | STIHL Limited’s Manager, Technical Services and Training (B.C., Y.T. and N.W.T.)

One of the most commonly asked questions regarding outdoor power equipment is “How do I store my chain saw/grass trimmer/blower for winter?”. Whenever STIHL equipment is going to be stored for a long period of time, there are some steps that have to be taken to protect the engine from damage and to ensure proper performance when the time comes to put it back into service. A few easy steps will ensure that your STIHL is ready for action when you are. Before attempting any of the following procedures, be sure to familiarize yourself with the information found in the owner’s manual and to wear the appropriate protective apparel (work gloves, safety glasses, hearing protection, etc.).

STEP 1:

CORNER CH

TECH CORNER

TE

Drain the fuel from your STIHL equipment. This is important because in as little as 90 days, fuel will deteriorate. As fuel ages, the chemical properties change, the gasoline becomes corrosive and residue will begin to form inside carburetors and fuel tanks. The ethanol content now commonly found in fuels further complicates the process; prolonged exposure to ethanol is detrimental to elastomers (fuel lines, carburetor diaphragms, oil seals, etc.). Ethanol will absorb water from the atmosphere, which can cause phase separation (formation of layers of fuel, water, ethanol inside your fuel tank). Draining fuel from the system eliminates all of these scenarios. This is also a great opportunity to wash out any debris that may be present in your fuel tank. Any dirt or debris left in the fuel tank will collect at the fuel filter, and eventually start to plug up the filter. Please discard or dispose of any left over fuel in an environmentally responsible manner. Any fuel left in your portable storage container should also be discarded at this time.

10

STEP 2:

Start and run the engine at idle speed until the engine stops. This step will eliminate any fuel that is left in the fuel system and prevent varnish from forming inside the carburetor. Never operate an engine at wide open throttle with no load on the engine, as damage may result. Set the choke and restart the engine to ensure that the fuel system is completely emptied.

STEP 3: Thoroughly inspect and clean your STIHL equipment. This is the opportune time to check for any loose or missing screws and fasteners, check the condition of the starter cord and handle, and also make sure that all engine housings, guards and deflectors are in place and properly secured. Any damaged components should be repaired or replaced before using your equipment. In order for the engine to cool, it is important that adequate airflow around cylinder fins is maintained. Remove any dirt/debris that is built up on the starter housing and around the cylinder fins. The cutting attachment (guide bars and chains, brushcutter line heads or blades, and hedge trimmer blades) should be disassembled, cleaned, sharpened and prepared for use the following Spring. Metal parts should have a film of lubricant applied to prevent rust from forming.

STEP 4: Clean and/or replace the spark plug. After servicing the cutting attachment, the engine should be cool enough for you to remove the spark plug. Excessive carbon built up on the spark plug can be removed with a stiff wire brush and the electrode gap can be reset to .020” or 0.5 mm. If you choose to replace the spark plug, keep in mind that different types of equipment require different types of spark plugs (heat range, electrode reach and thread size). All STIHL equipment requires a resistor style of spark plug. If in doubt, contact your STIHL Servicing Dealer for the correct type of spark plug. Before reinstalling the spark plug, put a couple of drops of 2-cycle oil down the spark plug hole and gently pull the starter rope to spread the oil around the inside of the cylinder. Reinstall the spark plug and reconnect the ignition lead.

STEP 5: Clean and/or replace the air filter. Air filter maintenance varies depending on your type of equipment. Generally speaking, the air filter can be removed and cleaned by lightly tapping the edge of the filter, or by using a soft bristle brush to remove any dirt on the surface. Before attempting to remove the air filter, turn the choke shutter on to prevent any dirt from entering the engine. When cleaning the filter, inspect the inside of the air filter housing. Any dirt or debris present here, indicates that the air filter should be replaced. Avoid using

fuels, solvents or compressed air when cleaning the air filter. Consult your STIHL Servicing Dealer or operator’s manual for specific instructions on proper filter maintenance for your STIHL equipment.

STEP 6: Proper storage. STIHL recommends storing your equipment in a dry and elevated secure location out of reach of children or unauthorized persons. STIHL power equipment should never be stored near a source of heat or ignition. Following these instructions for storage will ensure that when you are ready to go to work, your STIHL will be too.

STIHL Tech

Question & Answer Submitted by a Reader

Q A

How often should the chain bar of my chain saw be greased? And, should it be done when the bar is hot or cold? Guide bar maintenance is often overlooked. Greasing of the sprocket nose is often also cause for confusion. STIHL recommends before starting a job, the guide bar be removed, cleaned and inspected. Any debris should be removed from the guide bar groove and oil inlet hole. The guide bar rails should be inspected for uneven wear and burs, and if necessary dressed using a standard flat file. These tasks are easily accomplished with common chain saw maintenance tools. Most STIHL guide bars do not have a grease hole in the sprocket tip anymore. The bar and chain lubricant is designed to lubricate the tip. The rule of thumb when it comes to greasing a sprocket tip is that once you grease the tip, you will have to continue to do so for the life of the tip. If you never grease it, you’ll never have to. If your chain saw bar has a greased hole and you have greased the tip, you should apply grease whenever sharpening your chain or servicing your guide bar. Temperature of the guide bar is not a factor. Thank you Robert for submitting the question!

Your Feedback Matters Let us know what you think of STIHL PROLINE at www.STIHL.ca/PROLINE. Tell us the types of product information or resources you have found most helpful or would like to see more of. Do you have a tech question? Send it to us and we will get it answered by one of our tech experts in the next edition of STIHL PROLINE.


d said, octor an d is h to ent coffee, A man w drink my y right eye.” I e m ti y “Ever pain in m e you tried tabbing ll, hav I get a s aid, “We s r to c o The d out?”. e spoon taking th

Y Z A R C L H I ST S

HE T L L RA

AFTE

... S R A E YE

obinson

By: Ian R

“I’m not like you,” he said. “I grew up in a city. If you

needed something done with a screwdriver, you hired somebody who had one.”

One screwdriver? What planet was this kid from?

partly to keep the clip-on tie industry alive.

There’s no such thing as one screwdriver. You start out with three: Phillips, Robertson and slotted – and the next thing you

Shop teachers are the only people left who wear clip-on ties, aside from 12-year-old boys.

know, you have 257.

While your average 12-year-old can hack into the Pentagon database with an Xbox

They reproduce in your tool box and kitchen drawers when you’re not looking.

controller, a paper clip, two chewed sticks of Juicy Fruit and a cell phone, they can’t tie a

I wondered where his parents had been during his formative years.

Windsor knot to save their lives.

“My mom was a dancer.” At the glint of sudden interest in my eyes he looked panicked.

Shop teachers can tie all kinds of knots, but wear clip-ons because they once saw a guy

“Not that kind,” he said. “Modern dance. Ballet. And my dad was a writer. Nobody knew

lean over a running lathe to point something out and... well. Let’s just say the mortality rate

anything about screwdrivers.”

for guys who wear real ties around machinery runs a trifle higher than for those teaching kids how to dissect a sonnet. And for those of you who snoozed through English... no, we weren’t talking about biology teachers because a sonnet is not a kind of fish. It is a poem. Onwards. Shop class needs to be mandatory because there are people out there who couldn’t identify the objects in a tool catalogue if you blanked out all the words. I work in an office of about 50 people. About two-thirds of us are male. Two of us own chain saws. I’m one of them and the other is named Sandra. One of my younger colleagues – let’s call him “Sean” because, well, that’s his name – asked me if I could lend him “one of those things, you know, that does this?”. And he made a funny, twisting motion with his hand. Three possibilities raced through my mind, but because we have human resources policy restrictions on our speech, I chose the one that wouldn’t get me fired.

“You do own a cocktail shaker?” “Sure.” “Fill it with ice and gin and I’ll come over and fix whatever you need done with a screwdriver.” “That’d be great! I’ll have my wife fix something special. We’ll have barbecued sonnet.” I sighed. First we make shop class mandatory. Then English lit.

W O R LD W ID E S T I H L T R I V I A

GUESSTHEUNIT

“You want to borrow my cocktail shaker?” Apparently not. After a couple of minutes of interrogation, it became clear he wanted a screwdriver.

COFFEE LANDSCAPING BREAK

It’s time they made shop class mandatory, and only

“You’re 30 years old and you don’t own a screwdriver? Not to mention the fact that the The STIHL MC 200 has been specially designed for cork streak. With an innovative system for detecting electrical conductivity, the STIHL MC 200 cork cutter achieves high speed and high quality work from scratch to cork, not harming the mother layer (cambium) of cork oak.

word itself seems unfamiliar to you?”

All product weights are without fuel and cutting attachment. All prices in effect until November 30, 2010. Valid at participating dealers only. Dealer has ultimate right to set in-store sales price.

11

STIHL® PROLINE - FALL 2010 - ISSUE 3  

A PUBLICATION FOR CANADIAN PROFESSIONALS

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