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18 February 2013

Stars Line Up for Convention 2013 The buzz around our National Convention at Hamilton Island just keeps growing. Host of Selling Houses Australia, Andrew Winter has been revealed as a keynote speaker, as has Australia’s top demographer, Bernard Salt.

FEATURES ‘Eye Of The Tiger’ View For Kids

30th Anniversary Upward And Onward


The award winning Selling Houses Australia is one of the highest rating real estate programmes on air. Andrew Winter intervenes to assist agents where difficult properties are failing to sell, advising owners on all matters adversely affecting them from price to presentation. First National members at Nerang, Wollongong and Alice Springs have already experienced Andrew’s magic touch. Bernard Salt’s column on the fascinating patterns of Australians consumers is a regular feature in The Australian newspaper. At Hamilton Island, he’ll cover consumers, trends, population changes, strategic planning, and land provision.

Honourable Mention Stronger Super Footy Fixtures Mobile Addiction SA & NT AWARDS Awards Season GEM Awards Dates & Deadlines

Don’t miss out. Register today and plug in to the power of First National.

Professional Development Surge Members and staff have hit the ground running, registering for professional development in record numbers. This continues last year’s trend, where our agents and property managers showed a greater appetite to boost skills than ever before. More than 70 members and staff attended Lee Woodward’s first training session in Brisbane and registrations for upcoming scheduled sessions are trending strongly. Review your state calendar on Gateway and clear space in your diary. Your competitive edge can only grow.



30th Anniversary

‘Eye Of The Tiger’ View For Kids Western Australia children were given a unique opportunity recently, thanks to First National and Perth’s premier basketball team, the Perth Wildcats. room. Each of them was high-fived as the players left the rooms to enter the arena where they beat the Wollongong Hawks 80 to 52.

Another significant milestone has arrived with the 30th anniversary of First National Robyn Willis (Glen Innes, NSW). Member Services Manager (MSM) Matthew Harvey called in on Robyn to reinforce First National’s ongoing appreciation of her membership and to thank her for the quality of her service. Originally Mike Williams First National, Robyn has worked within the business for a colossal 21 years, the past 10 years as owner and Principal. We also extend our thanks to team members Louise, Tammy and Luke for helping make First National Robyn Willis the outstanding business that it is today.

Robyn Willis HOME

The children also received a merchandise pack that included a t-shirt, cap and other Wildcats paraphernalia. Feedback is that the children, their families, and the players all enjoyed the experience so much that the Wildcats are considering a possible extension of the idea next year!

WA Regional Council approached the Princess Margaret Hospital for Children, offering the chance for children and their parents to experience something very few people get to see. They were invited to watch the Wildcats in action from First National’s corporate box and experience an ‘inner sanctum’ tour, which involved the children entering the locker room for the player briefing. Some of the team’s legends and pioneers played off against each other in an exhibition match just prior to the main event, in celebration of the Wildcats’ 30th anniversary. However, the highlight for many of the kids was the honour guard they formed outside the team’s locker


First National Kelmscott (Perth, WA) principal, Greg Devereaux reports receiving invitations to submit proposals for the management of three rental properties as a direct result of the Perth Wildcats sponsorship.

Upward And Onward


First National recently received news that 30-year member and 2012 Kaye Heath Memorial Award winner, Matt Nolan (First National Nolans) has sold his business. Matt says he’s been working towards his goal of spending more time with his wife and children, and less time in Sydney’s traffic, for the past few years. Matt’s father joined First National in 1983, just as the network was taking its first steps into New South Wales. The business grew strongly, successfully expanding its reach and reputation throughout Sydney’s inner west. Since his retirement, Matt Nolan Junior has continued the family tradition, taking the reins and advancing the business into the new era of technology.

Matt says his time spent in the network represents some of the happiest days of his life, and, that winning the Kaye Heath Memorial Award at last year’s Bali Convention was the highlight of his membership, leaving him speechless! After he’s enjoyed a break, he hopes to be back in the network in some capacity. On behalf of everyone at First National, we thank the Nolans and their team for their great contribution to both the network and real estate practice over three happy decades. We wish them the very best in their future endeavours.

Chris McGregor of First National McGregor (Hobart, Tas) is the newly elected President of FIABCI – The International Real Estate Federation. Chris is representing the REIA this year and encourages all members to take on a FIABCI Australian Chapter Membership, which includes a free listing in the FIABCI members’ website and directory. The FIABCI website gets thousands of visits per day and listed members get a photograph, contact details, website link. Membership is valuable as FIABCI works closely with UDIA, Property Council of Australia, The Australian Property Institute; as well as managers, developers, brokers and investors worldwide. This year, members will gather in Taichung, Taiwan 24 – 29 May for the 64th FIABCI World Congress. For more details about membership, contact REIA on (02) 6282 4277 or email



Stronger Super

Changes to Australia’s Superannuation system – Stronger Super – will soon see existing ‘default funds’ replaced with a low-cost, simple super product called ‘MySuper’. This will affect employees who do not nominate a fund for their employer to pay into. Payments into MySuper will be free of commissions to financial advisors. All existing ‘default funds’ will be replaced with MySuper on 1 July 2013. Many First National members and their staff nominate REI Super as their chosen Super fund. REI Super has applied to APRA (the superannuation regulator) and expects to offer a MySuper category from 1 July 2013. REI Super already operates essentially as a MySuper fund in terms of cost, efficiency, and other basic features. It does not pay commission to financial advisors and has over 31,000 members across 6,500 real estate employers. All employers must offer a MySuper fund from 1 July 2013, specifically for employees who have not nominated another super fund. They may continue to offer REI Super as well. For more information concerning the changes, contact Rebekah Wilson of REI Super. P (03) 8676 0311 E

CLICK HERE for further information HOME

Honourable Mention First National Kimberley (Kununurra, WA) is over 800 kilometres from the nearest First National office so they’re really out there on their own. Since taking over the business, principals Brad and Sarah Williams have done a fantastic job boosting their profile, transforming it into the most successful and respected office in the region. Naturally, leadership has played a large role in this success and Brad says Sarah deserves recognition for the outstanding contribution she’s made throughout her 10 years of service. At 18, Sarah was the youngest person in WA qualified as a property manager. At 24, Sarah was the youngest person to be qualified and appointed as a practising licensee in WA. She’s received numerous industry awards and has developed experience in property management, sales, commercial, retail management and leasing, sales coordination and trust accounting.

During 2004, Sarah personally sold 50 properties while acting as licensee and restructuring the business. By 2005, she’d turned the business around, taking it from a $100,000 a year loss maker to a profitable, high performing agency. The agency regularly receives unsolicited testimonials thanking Sarah for her outstanding customer care.

She deserves a bloody medal says Brad! Congratulations Sarah. You’ve really put First National Kimberley on the map.

Footy Fixtures Surge First National has 2013 Footy Fixtures cards now available for all members. Make sure you use the network’s official cards, available through as reproduction of AFL and NRL fixtures is subject to official licensing and copyright. Fines apply for breaches and misuse.


SA/NT Awards

Mobile Addiction

Last Friday night, South Australia and Northern Territory members celebrated their GEM Awards (General Excellence & Marketing) with a Carnivale theme, at the National Wine Centre in Adelaide The Top 10 Offices in the state were named and included: First National Real Estate O’Donoghues – SA/NT Office of the Year First National Real Estate Framptons, Alice Springs First National Real Estate Pope Nitschke, Mt Barker First National Real Estate Burton Groves, Tee Tree Gully First National Real Estate Peoples’ Choice, Gawler First National Real Estate Lewis Prior, Warradale First National Real Estate Riggall, Prospect First National Real Estate Broken Hill First National Real Estate Naracoorte First National Real Estate Copley, Normanville

Individuals were also recognised with the Top 10 Salespeople being: Jackie Smith, First National Real Estate Framptons, Alice Springs Robert Stell, First National Real Estate Peoples’ Choice, Gawler Brett Lewis, First National Real Estate Lewis Prior, Warradale Kerri-Ann Laurence, First National Real Estate O’Donoghues, Darwin Andrew Doyle, First National Real Estate, Framptons, Alice Springs Nick Scaturchio, First National Real Estate O’Donoghues, Darwin Jo-Anne Pulsford, First National Real Estate Framptons, Alice Springs Dominic Miller, First National Real Estate Framptons, Alice Springs Tim Mackenzie, First National Real Estate O’Donoghues, Darwin Shun Hatton, First National Real Estate O’Donoghues, Darwin Michael Bongiorno, from First National Real Estate Framptons, Alice Springs and Manoli Karpasitis, from First National Real Estate O’Donoghues, Darwin were named Property Manager of the Year and Sales Rookie of the Year, respectively. Ashleigh Mannix First National Real Estate Burton Groves, Tea Tree Gully was named Property Manager Rookie of the Year.



Australians’ intensifying addiction to phones as an internet source has been underlined by statistics showing the amount of data downloaded has skyrocketed by a third in just six months. The Australian Bureau of Statistics reports a 32% increase in information downloaded using mobile phones between April and June 2012 over the final three months of 2011.

New South Wales Chairman, Mark Millington (Mannering Park) confirms a

huge 45%

of new visits to his website are coming from mobile phones.

C e l e b r at i n g 3 0 Y e a r s i n 2 0 1 2

the pulse What’s on? Academy Online Professional Development Visit Gateway, search ‘online training’ and click the link.

Awards Season GEM Awards Dates & Deadlines New South Wales


Date: Saturday 23 February Time: 7:00 pm Venue: Crowne Plaza Coogee Beach, Sydney

Date: Saturday 9 March Time: 7:00 pm Venue: Rydges South Bank, Brisbane

Victoria & Tasmania

Western Australia

Date: Saturday 2 March Time: 7:00 pm Venue: Grand Hyatt Melbourne

Date: Saturday 16 March Time: 6:30 pm Venue: Hyatt Regency Perth

ON DEMAND – NOW AVAILABLE Choose from the ever-growing range of pre-recorded professional development sessions.

Professional Development Highlights Check Gateway for details

WHO DO I CALL? Whenever you need something from First National, remember to call your Member Services Manager first. Alternatively, click here for the who’s who of National Office.

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The Pulse | February 2013  

First National Real Estate's internal newsletter. Copywriting by Stewart Bunn