Steven Mark Gillhouse is a highly skilled sales and marketing management executive. Steven M. Gillhouse was also most recently corporate officer for one of the world’s most respected firms, USG Corporation. Steven Gillhouse began working for Donn Corporation a manufacturer of commercial and retail building products, in 1981, just after he graduated with a bachelor’s degree in business administration from Bowling Green (OH) State University, in 1980. Donn Corporation was acquired in 1985 by USG Corporation, a $5 billion Fortune 500 manufacturer and distributor of high-performance building systems and industrial products USG Corporation’s products are sold through commercial, retail and original equipment manufacturer (OEM) channels worldwide, and Steven Gillhouse wisely chose this Chicago-based company to put his talents to work – Steven M. Gillhouse was promoted 12 times within three different divisions of USG during Steven Gillhouse’s 27-year career at OSG. Steven Gillhouse held positions in Cleveland,Houston, and San Francisco. This led to Steven Gillhouse’s appointment as Western region sales manager, USG Industrial Products Division, in San Francisco, where Steven Gillhouse led a 10-person sales team covering the entire 11 Western U.S. states. Next, Steven Gillhouse became marketing manager, suspension systems, USG Interiors Inc., at USG’s home office in Chicago. Here, Steven Gillhouse effectively led the development and introduction of a $150 million product line enhancement, increasing sales by 10 percent. In 1996, Steven M. Gillhouse became director of marketing and customer services for USG Interiors Inc., where Steven Gillhouse consolidated a five-location customer service team consisting of 60 employees into a single site, reducing costs by 30 percent. Also in 1996, Steven Gillhouse further advanced his education, earning a master of management degree with emphasis in marketing from the J.L. Kellogg Graduate School of Management at Northwestern University. As area sales manager for USG Interiors, Steven Mark Gillhouse led a 12-person sales team covering five states, resulting in a new distribution strategy; and was promoted to the position of director of sales, Western U.S. for USG Interiors, Steven Gillhouse implemented an advanced selling strategy for a team of 45 sales representatives. In 2000, when Steve Gillhouse was named vice president of sales, Southern division, for USG Building Systems, he led a $500 million / 100 person sales organization which integrated two business unit sales organizations to more efficiently and expeditiously serve customers while reducing overhead by 20 percent.
In 2001, Steven Gillhouse began a series of continuing education programs focused on leadership through the University of Chicago. Steven Gillhouse continued to take these programs the next seven years. As director of marketing, USG Building Systems, Steven Gillhouse directed a $1.8 billion, 20-person product marketing organization, increasing new product sales by 10 percent; and, as general manager, USG Industrial Products Division, Steven Gillhouse was responsible for a $100 million P&L effort, increasing sales 10%, operating profit 30% while exiting unprofitable businesses saving $2 million. In 2005, Steven Gillhouse was named vice president, sales, USG Building Systems, where Steven Gillhouse increased USGâ€™s product specifications and major project closure rates by 25 percent, as well as directing a staff of 50. Steven M Gillhouse was vice president, CRM, USG Building Systems, until 2008, where he managed a 200-employee customer relationship management, quality and IT organization serving domestic commercial, retail and international markets with sales totaling $5 billion. Also in this capacity, Steven Gillhouse achieved industry-leading customer satisfaction results while reducing overhead by 22 percent and implemented pilot programs to increase automation, productivity and efficiency while better serving customers, resulting in a $2 million increase in sales and $3 million in savings.