Indirect Air Heater: A Customer Success Story For original blog, please visit: www.stelterbrinck.com/Blogs/Indirect_Air_Heater_Customer_Testimonial.pdf
Opportunity: A dry corn milling company required a source of hot air, which was free from the by-products of combustion. The need arose when one of the world’s largest beer companies chose to use this mill as a new supplier. In order to meet strict process requirements and become an approved supplier, the mill needed to have a new indirect air heater custom built, installed, and running on a very short deadline. With all this in mind, the mill’s Project & Maintenance Manager looked to Stelter & Brinck.
S&B’s Solution: S&B provided the customer with a recirculating indirect fired air heater. This unit was custom designed to fit the customer’s available footprint. The indirect air heater was fully tested and tuned prior to shipment and was delivered, installed and up and running on-time.
Customer’s Experience (all quotes provided by the mill’s Project & Maintenance Manager): “The best part of working with Stelter & Brinck is that it was easy; they took ownership of this project, and kept us informed at every stage” “From quote to start-up, every S&B employee involved bent over backwards to make sure the heater was on-time and hassle-free for our mill.” “S&B provides superior customer service; S&B was truly concerned with helping us expand our customer base! If that isn’t looking out for your customer, I don’t know what is!”
“S&B’s technician was quick with the start-up; the speed at which he got our equipment started was remarkable!”
Indirect Air Heater Undergoing Rigorous In-House Testing at Stelter & Brinck’s Facility.
Indirect Fired Air Heater Being Installed at the mill by a Stelter & Brinck Technician.
For more information about Stelter & Brinck’s indirect fired air heaters, please call 513-367-9300 or visit: http://www.stelterbrinck.com/indirect-fired-air-heaters.htm Keywords: Indirect air heater, indirect fired air heater, Stelter & Brinck, stelter, brinck, customer testimonial