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530 Westney Rd., S. Unit 14 & 19 Ajax, ON L1S 6W3

Durham/GTA East

Disaster Recovery Specialist Since 1968 24/7 Emergency Cleanup And Damage Recovery Services.

1-877-897-8326

www.steamaticdurham.com


Who we are? Steamatic Durham/GTA is one of Ontario’s leading providers of emergency residential and commercial disaster clean up, restoration and reconstruction. Steamatic works extremely close with property management and insurance companies and has done so now for over 40 years. Steamatic Durham/GTA is located at 530 Westney Rd in the Ajax, Ontario where we have 2 locations. Both location are where we successfully manage our team of professionals, store our equipment and clean and store customer items. Steamatic Durham/GTA is proudly owned and operated by Tim Small, who has been in the construction industry for well over 20 years and has done so with great success. Here at Steamatic Durham/GTA we pride ourselves on our professional and highly motivated team. We are currently operating with 2 licensed carpenters, 10 carpenter’s helpers, carpet & duct cleaners and 3 office staff.

Proud Members of:

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Steamatic Durham / GTA East

530 Westney Rd. S., Unit 14, 19 Ajax, ON L1S 6W3


Steamatic Durham/GTA Insurance Industry Information Steamatic Durham/GTA is a full service insurance restoration company and our extensive range of services and attention to detail as well as our reputation for providing high quality services means that we are widely trusted by insurance companies, insurance agents, and by the insured. Unfortunately, disaster can strike at any time, and no matter how well prepared we are; no matter how good our disaster recovery plan seems to be on paper, disaster recovery and cleanup processes are trying and difficult. With Steamatic Durham/GTA, that doesn’t need to be the case.

We understand the importance of the insurance process from both sides of the equation. Both parties want the claim to be completed quickly. In the case of the insured, this means that you are able to get on with properly rebuilding your lives and getting your property and belongings back together. In the instance of the insurer, using Steamatic Durham/GTA means that you know the assessment and work has been done properly and effectively – we are accountable on every job we undertake and we only employ skilled, qualified, and certified professionals to do the work. In order to ensure we continue providing the best service possible we provide all of our clients with a quality questionnaire so that they can assess our work too. Not only does this provide us with a means to improve where necessary, but it also means we pay attention to every single project. At Steamatic Durham/GTA we are proud of the reputation we have developed over more than forty years and we do everything we can to maintain and build on that.

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Steamatic Durham / GTA East

530 Westney Rd. S., Unit 14, 19 Ajax, ON L1S 6W3


Water Damage Restoration From Steamatic Durham/GTA Water damage can occur for a number of reasons. Flooding can be caused by weather or by cracked or broken pipes as well as other water leaks in or around the home. Alternatively, they can be caused as a result of a fire, having been used as the primary means of extinguishing the fire and preventing total loss of your property and everything in it. However water damage does occur, though, the results can be emotionally devastating. Not only can it lead to damage of the building you live in but it could spell disaster for electrical equipment, furniture, and documents and media around the home.

Steps for water damage recovery 1. Inspection and Assessment Our Professional technicians will inspect the damage, prepare a cost estimate and develop a restoration plan. Steamatic technicians can begin work immediately upon plan acceptance. 2. Water Removal Technicians will extract any standing water immediately. Quick action following water intrusion may help prevent further damage and mold growth. 3. Stabilize the Environment Dehumidifiers are installed to control moisture levels in both the structure and contacts. Dehumidifiers pull moisture from the air and return warm, dry air. The process is assisted by high velocity air movers to evaporate moisture. 4. Monitor Drying Process Steamatic technicians will regularly monitor the drying process with various moisture meters for wood, concrete, floors and walls. Temperature and humidity measurements are taken throughout the drying process. 5. Relay/Replace Flooring Carpets and flooring can be relayed or replaced once the structure is clean and dry.

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Steamatic Durham / GTA East

530 Westney Rd. S., Unit 14, 19 Ajax, ON L1S 6W3


Steamatic Durham/GTA Mould And Mildew Remediation Mould needs both water and an organic food source in order to grow and thrive. Given both of these elements, fungi spores are produced and these can then be spread via various means including through accidental knocking or brushing of the mould. Furthermore, mould spores have been found to encourage and exacerbate particular health problems with the young and old the most likely to suffer typical symptoms. These symptoms include but are not necessarily limited to sneezing, headaches, sore throats, rashes, allergic reactions, and even respiratory problems.

Steps for Microbial Remediation 1. Inspection & Assessment Steamatic Durham/GTA begins by consulting with you, your insurance company and indoor environmental professional. An assessment is made of ambient conditions including moisture content and humidity levels. This will determine 1) is a loss indicated, 2) the cause of the loss, 3) remediation Scope of Work, and 4) a cost estimate for removal. Once the estimate is accepted, work can begin quickly. 2. Containment and Health & Safety Containment barriers are constructed to prevent the spread of mould spores and mycelia fragments to unaffected areas of your home or office. To protect the health of our technicians, protective clothing and full-face respirators will be worn. The affected areas are placed under negative pressurization with HEPA filtration to remove spores that become airborne during the remediation process.

3. Contents Contents from affected areas will be sealed and removed to the Steamatic Durham/GTA restoration facility for cleaning. All articles will be inventoried and recorded. Your items can be stored and returned to your home or office when the remediation and rebuild is complete. 4. Structure Technicians will first stabilize the environment to control moisture levels if necessary. Areas with heavy mould growth will be cleaned, sanded, HEPA vacuumed or removed as necessary.

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5. Air System If microbial growth is on a non-porous surface within your air system, Steamatic Durham/GTA technicians use our proprietary equipment to clean and treat the system with an antimicrobial solution. 6. Clearance Testing Once the areas have passed environmental testing, your home or office is then ready to be turned over to the general contractor of your choice for reconstruction.

Steamatic Durham / GTA East

530 Westney Rd. S., Unit 14, 19 Ajax, ON L1S 6W3


Fire Damage Restoration From Steamatic Durham/GTA Even the smallest fire can have a massive impact on a home or office and while the fire itself is obviously very damaging, so too are the smoke and soot, as well as water and other materials used to extinguish the fire. Once the fire has been extinguished the damage can continue thanks to the chloride that is found in smoke. Even once the smoke has been extracted from the property, the residue that is left behind is highly corrosive especially to electrical and electronic components. Careful removal of the residue left behind by the smoke and soot can help prolong the life of electrical goods.

Steps for fire damage recovery 1. Inspection and Assessment Following the call from you or your insurance agent/adjustor, Steamatic Durham/GTA will visually inspect the damage to the structure and its contents. Fire, smoke and water damage is usually not totally destructive and many items can be restored to their per-loss condition. Your Steamatic Durham/GTA representative will provide you with a Scope of Work and a cost estimate for recovery. Upon acceptance, the restoration process can begin quickly.

3. Pack-out of Contents Contents will be inventoried, documented and made ready for pack-out. Items will be transported to the Steamatic Durham/GTA restoration facility for cleaning, restoration and/or storage until structure restoration is complete.

4. Structure Structure restoration will involve debris removal, deodorization and dehumidification. Cleaning walls, ceilings, floors, fixtures, air ducts, and hard/soft surfaces is performed from the top down to 2. Contents control fallout. Steamatic produces its own Emergency preservation procedures for items that quickly deteriorate, such as electronics and line of proven, proprietary chemicals and papers, are promptly implemented. Steamatic cleaning equipment to safely and effectively clean and restore. Durham/GTA restoration technicians will evaluate items to determine if they can be costeffectively restored.

5. Final Inspection Upon completion of restoration, you and your Steamatic Durham/GTA representative will perform a final inspection to determine that all concerns have been addressed. Restored contents are returned to your home or office. You and/or you insurance provider will then receive a Work Complete statement.

Dry sponges used to remove soot – before and after

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Steamatic Durham / GTA East

530 Westney Rd. S., Unit 14, 19 Ajax, ON L1S 6W3


Steamatic Durham /GTA Demolition, Renovation, and Reconstruction Services Disaster can strike at any time and any building causing major upheaval to the occupants. Whether it is a residential or commercial building, sealing the building in order to make it safe and then subsequently renovating and recovering the building should be considered vital first steps towards complete recovery from any kind of disaster. Fortunately, Steamatic has forty years of experience dealing with demolition, renovation, and reconstruction as part of disaster recovery and disaster restoration plans. If you’ve suffered the same kind of unfortunate fate then contact us today to see how we can help you too. Before any work is undertaken, Steamatic Durham/GTA will arrive on site quickly and promptly. Our emergency services have been relied on for flooding, fire, and various other types of disaster, and are the reason that many of our clients return to us during those times when they need us most. A caring and professional manner has helped us establish ourselves as an industry leader in many areas of disaster recovery. Once the property has been boarded up to prevent anybody from getting in and injuring themselves or causing further damage, we can remove debris, replace and repair the roof and structure of the building and offer a cost estimation for your specific requirements. A range of certified and qualified professionals can inspect and restore carpentry, electrics, plumbing, heating, and interior and exterior finishes.

Steamatic has forty years of experience dealing with demolition, renovation, and reconstruction.

Once the property has been boarded up to prevent anybody from getting in and injuring themselves or causing further damage, we can remove debris, replace and repair...

1-877-897-8326

www.steamaticdurham.com

Because we understand the difficulties that people face under these circumstances we can take over any project management responsibilities and liaise with all the necessary parties including insurance companies and the emergency services as well as you and other residents. Whether the damage has been caused by wind, lightning, fire, flood, or even through vandalism or other forms of man made disaster you can rely on Steamatic to help you through the trying process.

As well as demolition and reconstruction Steamatic also offers renovation and cleaning procedures to recover some of the less damaged items and areas of the property. Not everything will need ripping down and rebuilding, hopefully, and we will assess this reasonably and responsibly.

Steamatic Durham / GTA East

530 Westney Rd. S., Unit 14, 19 Ajax, ON L1S 6W3


Document And Media Restoration From Steamatic Durham/GTA These are just some of the items that Steamatic can help recover and restore following fire, water, and even mould damage. The innovative and highly effective system we use to recover items like these typically requires heavy freezing because this prevents further damage from the existence of liquid. It is during the liquid state that water especially can damage books and paper documents. As soon as you contact Steamatic Durham/GTA we will start with the pack-out process because timely freezing is absolutely critical in order to enjoy the best possible success in restoration and reproduction.

Once a book or other document is frozen then we can take the decision regarding which document restoration services would be most ideal in the given circumstances When water is in its liquid state it is able to do the most damage and by freezing damaged items, the water is converted into a solid state so that the damage it can do is greatly minimised. As long as documents and media are transported and treated within 24 hours there is a very good chance that Steamatic will be able to recover a lot of the information, although depending on the severity of the damage inflicted some data loss is usual. Another benefit to the freezing process is that it allows us the opportunity to make critical decisions regarding the recovery process. Some items may benefit from different restoration techniques but because it is so important that the items are frozen quickly, it is also important that we don’t waste time determining what to do with each item. Once a book or other document is frozen then we can take the decision regarding which document restoration services would be most ideal in the given circumstances

Steamatic has the larger of only 2 freeze dry chambers in Canada. Vacuum Freeze Drying is the most cost effective method for handling and drying large volumes of wet documents.

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In most cases, especially when dealing with paper documents and books, the frozen items are warmed whilst in their solid state and as the solid state liquid (ice) melts it is then turned into vapour. The gaseous vapour is then collected and is not allowed to return to a liquid state, this preventing any further damage or erosion to the documents in question. This has proven time and time again to be the most effective document recovery solution garnering the best results. Steamatic will also remove or remediate mould and mildew from books and other documents. Mould is not only unhealthy for people but can “eat” away at the books and other organic material leaving your prized possessions in tatters. What’s more, the mould spores can travel and spread the mould from one location to another if they are disturbed. If you have any documents or media that has suffered water, fire, or smoke damage or that you believe has been infected by mould contact Steamatic Durham/GTA as soon as possible so that we can start the process quickly and save as much information from your items as possible.

Steamatic Durham / GTA East

530 Westney Rd. S., Unit 14, 19 Ajax, ON L1S 6W3


Post Disaster Restoration From Steamatic Durham/GTA Post disaster restoration is a complex procedure that first ensures that safety of the premises and its contents before attempting to restore any salvageable items. Another aspect of post disaster restoration is the prevention of further damage that can be caused by water, smoke, and soot among other materials. Steamatic post disaster recovery services include a range of restorative services that are aimed at getting you, your family, or your business back on its feet again as quickly as possible and with as little disruption as possible. Natural disasters like earthquakes also have their Floods can be caused either by weather conditions or because of burst, cracked, or broken pipes. Whatever the cause, the first stage is to remove the standing water before drying, dehumidifying, and controlling the odour within the property. Once this has been completed, Steamatic engineers and technicians will be able to fully assess the level of damage that has been caused to items like the furniture and documents while also determining the level of work that will be required to clean more permanent structures like the floor, walls, and ceiling.

own unique symptoms. Structural damage and shock damage can effect a lot of items as well as the main structure of the building and, in these cases, it is especially important to assess the condition of the building before undertaking any work. These are all areas in which Steamatic has been providing disaster recovery services since its inception in 1968. Steamatic post disaster recovery A surprisingly large number of items can often be services include a range of restorative restored or recovered following any form of services that are aimed at getting you, your family, or your business back on disaster. Whether your property has become its feet again as quickly as possible and damaged by smoke, water, or natural disaster, with as little disruption as possible. A surprisingly large number of items can often be one of the most important aspects that will restored or recovered following any form of disaster ultimately determine how much can be saved is how quickly you are able to respond to the Fire is also another major disaster that can unfortunately problem. The quicker you call Steamatic out to wreck our homes and commercial properties. As well as help, the more likely we will be able to save items the actual fire damage as well as damage immediately like appliances, furniture, and even family caused by soot and smoke, the residue that is left heirlooms. behind contains chloride that is especially corrosive to Contact Steamatic today to discuss your disaster electronic and electrical components. Without effective recovery planning needs or, if you have already post disaster restoration and cleanup services, such as suffered a disaster within your home, contact us those provided by Steamatic, the severity of damage to regarding our emergency disaster recovery a lot of items can get increasingly worse until many services so that we can help you on the road to items are damaged beyond repair. recovery.

1-877-897-8326

www.steamaticdurham.com

Steamatic Durham / GTA East

530 Westney Rd. S., Unit 14, 19 Ajax, ON L1S 6W3


Cleaning Services From Steamatic Durham/GTA Utilizing the latest technologies combined with extensively tested techniques, Steamatic Durham/GTA offers domestic cleaning services that can be used during a disaster recovery cleanup or to keep your home looking its best. As well as residential cleaning services, we also apply the same high quality services to commercial and business properties. Numerous items around the home, including the kitchen hood and even the air conditioning and air ducts can harbour potentially dangerous bacteria and germs; without regular and thorough cleaning, these germs can be released into the atmosphere in your home potentially leading to illness and exacerbated health problems.

Sub Floor Cleaning

Air Duct Cleaning

Grease Pit Cleaning

Pavement and Car Parking Cleaning

Furniture Cleaning & Drapery Cleaning

Hard Surface Cleaning

Carpet Cleaning

Graffiti Removal

Dry ice cleaning

Trauma Scene Cleaning

Radiation Cleaning

1-877-897-8326

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kitchen hood cleaning

Light & Diffuser Cleaning

HVAC Cleaning

Steamatic Durham / GTA East

530 Westney Rd. S., Unit 14, 19 Ajax, ON L1S 6W3


Steamatic Durham/GTA Servicing Area Steamatic Durham/GTA has a very large servicing Area, please review the areas we cover for all your locations

Durham &

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Steamatic Durham / GTA East

530 Westney Rd. S., Unit 14, 19 Ajax, ON L1S 6W3


For additional about information about Steamatic Durham/GTA or about how Steamatic Durham/GTA can become a member of your companies preferred vendor list, please contact me at your earliest convenience.

Ryan Machado Marketing and Public Relations Representative Steamatic Durham/GTA Office: 905-686-5854 Fax: 905-686-8321 Mobile: 416-458-1666 Email: rmachado@steamaticdurham,com

Also, and become a friend of Steamatic Durham/GTA.

1-877-897-8326

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Steamatic Durham / GTA East

530 Westney Rd. S., Unit 14, 19 Ajax, ON L1S 6W3


1-877-897-8326

www.steamaticdurham.com

Steamatic Durham / GTA East

530 Westney Rd. S., Unit 14, 19 Ajax, ON L1S 6W3

Steamatic Durham / GTA East Company Introduction  

Steamatic Durham/GTA Introduction presentation document. It tells who we are, what we do and how we help when disasters strike!!