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Europe’s leading franchise advisors

Working with You Welcome, I’m Brian Duckett,

Our approach to working with our clients is very simple. We establish

Chairman of The Franchising

exactly what your objectives are and then apply the most practical, cost

Centre. I have spent the last

effective method of achieving those objectives. We are business

twenty years assembling the

practitioners, not theorists, and we are focused on achieving practical

best, most experienced team of

outcomes that can be measured by their positive impact on your business.

franchise consultants in Europe.

With the largest group of franchise consultants in Europe, we are able

Whatever your business goals

to match your requirements with the appropriate person or people in our

are, if it involves franchising, we

team to ensure a good fit and give you the benefit of years of franchise

have the expertise, the track

experience in the relevant areas.

record and the people to work

The service we provide is not dictated by a portfolio of “Standard”

alongside you and make sure you

products and services, but rather by your needs. In some cases this means

achieve those goals. I sincerely

projects can be short and specific and at the other end of the scale we have

hope we get the chance to work

clients that want us there “For the journey”, and with whom we have

with you and help you

worked for years. The choice is yours, but you can rest assured, we have the

accomplish your objectives

people and experience to get you where you want to be.

Our Services Here is a list of the broad headings that our projects with clients tend to fall into: Franchise Development

business structures and our service

and meaningful impact on the

includes finding partners and

performance of their businesses.

master licensees to work with you If you have a business, brand or

in the local market if appropriate.

We also provide training for franchisees on behalf of their franchisors. This can be to cover a

have an extensive team of

gap in their in-house expertise, to

advisors that can assist you. Our

boost their initial training package

work here can include support

or to reinforce their own training

throughout the whole process

messages with a new face, in a

from developing the required

new way.

Farah Rose - International

concept you wish to franchise, we

documentation, training your people, launching the franchise and recruiting franchisees.

International Franchising

Franchisee Recruitment Recruiting good franchisees is


the lifeblood of any successful franchise system, but also one of

By its nature, cross border

Running a successful franchise

the greatest challenges. Our

business requires particular skills

proven system, developed over

requires specialist knowledge. It is

and knowledge. Our training

many years, can relieve you of this

likely to entail dealing with

centre has been educating the

difficult and time consuming

different cultures, business and

industry for twenty years and we

function of the business. It is a

legal systems. Whether you are

are the British Franchise

already a franchise business or

Association’s chosen partner for

not, if you want to expand into a

delivering their professional

new market via franchising, we

qualification. In line with our

have the specialists to help you.

philosophy of providing useful,

We work with businesses from all

practical advice, our training

over the world and help them

workshops are focussed on giving

break into their chosen markets,

giving franchise management

wherever they may be. This can be

teams, their staff and franchisees

using a variety of strategies and

the tools to make an immediate

Paul Monaghan - Director

franchising is a complex area that

Bill Pegram - Director

sophisticated system which uses

and we know where the good

up to the minute software and

people are! From administration

methods to engage candidates

and support staff up to senior

performance. But why wait years

and ensure that they receive the

managers and directors with

to learn the lessons that every

information they need, in the way

international experience, we will

other franchisor has learnt over

that they want it, and make you

match you with the right person,

time? Our unique benchmarking

stand out from the crowd.

first time.

tool is designed to accelerate the growth and performance of your

Franchise Management Software

Specialist Suppliers

increases in its profitability and As the franchising sector

Franchising is a collaboration

franchise business and fast track value.

continues to grow, a growing

Exit Planning

between you and your franchisees,

number of specialist suppliers of

but for it to work well, there

products and services for

needs to be a good franchise

franchised businesses have

It is never too early to plan for exit.

management system at the heart

appeared. Our business in this area

The really successful exits occur

of the business. Our bespoke

represents the only place for you

when management teams plan

software is low cost, can be

to gain access to these suppliers

ahead and prepare the business

adapted to suit your franchise and

as a group. This is done through

for sale over extended periods,

includes unique features designed

our franchise supplier website and

often years. Our exit planning

to help you track and improve

annual Supplier Showcase event.

service will help you identify the

franchisee performance and therefore, increase your own

strengths and weaknesses of your

Business Development


view and set an action plan in Our work with franchisors is

Staff Recruitment

business from a buyer’s point of place to prepare for sale. Not only

not just about getting the

does this increase the sale value of

franchise launched and then

your business, but it mirrors the

waving them goodbye. Good

due diligence process that you will

with franchising experience we

franchise systems develop and

be subjected to in due course. It

can help you. Our recruitment

evolve over time and with

puts right in advance, the issues

business is the only one in the UK

experience franchisors are able to

that might cause a sale to falter

specialising only in franchising

improve their systems and

during due diligence.

If you need to recruit someone

Our Team When seeking outside advice on major strategic issues, you need to know you are working with the right people. We have spent twenty years putting together franchising’s top team. All of our consultants and trainers come from a commercial franchising background, have extensive personal experience in the fields they advise on and are trained to provide practical solutions to help you achieve your goals.

Our Clients Our goal is to provide the right solutions to our clients needs. This approach means that we work with a wide array of companies, large and small, from all around the world. They include everything from multi-national corporations to “Mom and Pop” businesses and the not-for-profit sector. We understand that different types of organisation operate differently, have different management and reporting structures and diverse budgets. If you would like to see exactly who we have worked with over the years, you will find the names of hundreds of our clients on our websites, as listed below.

Our History of franchise consultants and

but in fact, it has also helped us

mid 1990’s when Brian Duckett,

trainers. We owe this success to

grow our business over the years

Paul Monaghan and Bill Pegram

the wonderful team of people

with long term clients and

formed a franchise consultancy

that work with us and who share

referrals making up an important

and training firm with the lofty

our goals of helping our clients to

part of customer base.

aspirations of becoming the

success in the right way.

Our business started in the

been supporting The Trussell Trust’s

leading firm of franchise advisors in the UK and raising standards within the UK franchising

For some years now we have

Corporate Social Responsibility

Foodbanks Project. We have been able to regularly donate on behalf of the franchise industry towards

industry. Today we still own and We do believe there is a right

their good work and provide a

are proud to say that we have

way and a wrong way to conduct

platform for telling their story.

achieved our goals and are now

ourselves as a business. It is largely

regarded as Europe’s leading firm

to do with who we are as people,

actively manage the business and

More Information Find more information on each of the specific areas of franchising expertise we offer at these


The Franchising Centre are first choice advisors to prospective and practising franchisors and their franchisees, providing flexible solutions for mutual achievement of business and personal goals to any organisation or person at any stage of their franchise development anywhere in the world.

The Franchising Centre Innovation Centre, Innovation Way Science Park, York, YO10 5DG

Tel. 01904 561598 email • 8958

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Europe's leading franchise advisors.

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