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We help organisations like yours to make the most of IT Getting the most out of IT means getting the most out of your Business

So START making a dierence today!

0845 612 2400 0845 612 2401 info@start-technology.co.uk www.start-technology.co.uk


Why choose Start Technology? We have been established since 1998 and support organisations all over the UK. Our support staff are chosen for their friendly manner as much as their technical knowledge, so you can be sure what ever the level of your expertise, we will speak your language and will not expect you to be IT experts. We support a wide variety of companies and charities ranging in size from new start businesses through to multinational companies. Using remote support significantly increases our response rate and will limit the amount of travelling, saving you time and money. With remote support, we can view, diagnose and rapidly solve your problems wherever you are. In turn, this contributes towards one of our company objectives to reduce our carbon footprint year on year. How many times have you asked yourself ‘there must be an easier way?’ well there is! If you want to invest in the right technology to drive your business forward call us for some free advice. We can help you get the best value out of your IT. Please take the time to browse through our services, should you require more information on any of them please visit our website www.start-technology.co.uk or call us on 0845 612 2400.


Our range of support contracts provide complete peace of mind and at a remarkably affordable cost. No matter what size of business you are, you can now have a first class IT department. A pro-active, thoughtful, expert IT department. We’re always available to solve any IT problems your company encounters, but – more importantly – our regular, scheduled visits (set at a frequency to suit you) enable us to service your PCs, Servers, Networks and other equipment so that fewer problems arise in the first place.

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Regular maintenance visits to ensure you systems are running efficiently

START TECHNOLOGY

IT Support/Antispam/Antivirus

We become your IT Team, working with you to develop your IT the way you want it Priority response times Reduced hourly rate 24/7/365 Remote server monitoring Full testing of backups to ensure your data is safe – when did you last try and use one of your backups? You can focus on running your business whilst we take care of your IT Local rate telephone support (or free to our VoIP clients) Replacement or backup to your existing IT personnel Access to a vast array of experience and knowledge Secure Web based Remote Support Access to our secure Extranet

Antispam/Antivirus An effective anti-spam tool gives you the right balance of control and automation, you need to let legitimate messages get in and out of your network. 45% of all emails are Spam! AVG Antivirus gives you the extra layers of protection you need to protect your systems against identity thieves and cybercriminals who poison web pages. We can provide the solution to all your spam and virus problems.

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START TECHNOLOGY

What our Clients say ... E4 Environment (Client since December 2005) “With all businesses it is essential that we have our IT equipment in good working order. Since 2005 we’ve had a maintenance contract with Start, we find the monthly visits extremely useful, dealing with any issues that do not require immediate attention, checking the general maintenance of our equipment and more importantly checking that our weekly back-up is working properly. If we have any urgent issues these are dealt with promptly. Whenever we call they are helpful and polite and deliver a good service.” – 2009 AA Frances and Sons (Client since October 2004) “We find the staff at Start Technology particularly pleasant and helpful and we benefit greatly from having regular monthly visits” – 2005 CABA (Client since July 2004) “Fantastic – I can’t believe the relocation to the new offices went so smoothly. Our computer network was up-and-running again the very same day. We had less down-time than we could ever have imagined possible! Please pass on our grateful thanks to all the team at Start Technology. Your advice and support leading up to the move, in addition to your commitment on the day, all contributed to the office move going so perfectly.” – 2008 Storage Management and Company (Client since October 2002) “Always keeps me up to date on technical developments – Useful to impress my Clients” “Very reactive and helpful – every time !!” “We used to keep trying more local companies but never get the service – now we just ring Start every time !!” – 2007

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“I would, without hesitation recommend Start to companies who are serious about growing their business who require a team of IT experts that are serious about their customers!” “Chartway look forward to working with Start in the future. They are nice people to do business with!”

START TECHNOLOGY

Chartway Industrial Services (Client since July 2005) “Start took on all our IT requirements in 2002 when our admin office was based at home and we had 2 PC’s! As we have grown into a company employing 15 people operating over, at one time, 3 sites Start have continued to offer IT support. They always attend to a problem cheerfully and will resolve it quickly, allowing us to continue to grow our business with the support network we require to do so.” – 2008

Frank Galliers Limited (Client since December 2002) “Start Technology deliver IT solutions on time.” – 2008 Kingfisher Blinds Ltd (Client since December 2005) “Kingfisher Blinds & Curtains Ltd have contracted to Start Technology since December 2005. We have always found them to be extremely efficient, very professional and always go out of their way to solve your problems. I have been involved in remote link-ups late in many evenings and you can’t ask for better service than that. I would strongly recommend them to anyone! Well done to all at Start Technology – keep it up!” – 2009 Patricia Dowling – Managing Director McKinnon Medical (Client since April 2004) “As a business like many others that have come to rely on computers in recent years, it has become essential that our systems be professionally managed and supported. We cannot afford to have extended system failures, as in a competitive market selling to the National Health Service a timely response to customers needs is essential. We have had a contract for service support from Start Technology for over two years and found them to be helpful, responsive and genuinely concerned about the part they play in the success of our company.” – 2006

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START TECHNOLOGY

VoIP – Saving you Money/Servers VoIP– The next generation of phone systems VoIP uses internet technology to allow users to make telephone calls through a broadband connection. VoIP transfers your calls securely over the internet as data and the signal is then converted to a normal telephone signal before reaching its destination.

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Cheaper Installation, Rental and Call charges than BT Call recording by extension, hunt group or call queue for complete information security Free inter-office calls (multiple sites). If you have many offices, these can be linked over the Internet providing you with free inter-office calls Home working. Plug in a phone at home, and automatically receive you work bound calls plus free call to Start Technology VoIP users and Start Technology No need for separate cabling. It all runs over your normal network cabling (Cat5) – use a single cable to each desk for both telephone and data 1 month contract as standard 24/7/365 Technical support Your own secure control panel giving you total control of the system Retrieve voicemail either by phone, email or online in your control panel Call forwarding, Black/white lists to block/allow calls, Auto attendant and time based routing, Music on-hold

Servers Many of our clients are running Microsoft Small Business Server.

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Central place to store all of your data Data is secure, each employee has only the access they need Microsoft Exchange Server handles all your emails, calendars, contacts and tasks, allowing you to share information more easily Full support for Windows Mobile devices – Access your data on the move! Minimize downtime with redundant power supply, hard drives and cpu’s Easy access to backups


Networking We design, install, extend and improve wired and wireless networks. Our experience means that we can successfully work in older buildings as well as modern office accommodation. Wireless networks are a cost-effective alternative to cabled solutions – we will find the best approach for you. Broadband All our broadband packages are high-speed and always on – backed with a dedicated UK based technical support team.

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Up to 24Mbps – where available

START TECHNOLOGY

Networking/Broadband/Web Monitoring

1 Month contract 24/7/365 UK based local rate support

Free download allowance between 8pm and 8am and weekends Control panel access to view your usage and control your account. User Monitoring = Increased Productivity IT security group Global Secure Systems found that people spend at least 30 minutes a day on social networking sites during work hours – adding up to a minimum of 10 hours a month, or three weeks a year. Monitoring your staffs computer and internet usage will provide a safeguard in the event of misuse, protect your company from leaking important company information and increase staff productivity. We can provide a straightforward cost effective solution for your organisation, allowing you to monitor Web site, emails, chat programs and software usage.

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Quick easy installation Low monthly charge per computer Secure access to records from any Internet PC 1 Month contract

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ADSL ANTISPAM ANTIVIRUS BACKUP BROADBAND EMAIL HARDWARE MOBILE NETWORKING SERVER SOFTWARE START SUPPORT VOIP WIRELESS

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A Midlands based company that serves clients nationwide

Please think of the environment, if you don’t find this booklet of any interest please pass it on!

START making a difference to your IT today!

Copyright 2009 © Start Technology

Start Technology  

Start Technology helps companies like yours to make the most of IT - PCs, Networks, the Internet, VoIP, Handheld and Wireless Technologies.

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