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QQ

The Quarterly Newsletter for The Society for Quality in Healthcare in Nigeria

Dear Reader, Welcome to “QQ”, our brand new platform for sharing information about the activities of the Society. “QQ” simply means Quality Quarterly and will offer amongst others, an opportunity to form a close bond between you as a member and the Society for Quality in Healthcare in Nigeria, while taking you through a journey of the “SQHN” activities. Over the years, we have sought ways of reaching out to our members, care givers and healthcare beneficiaries in general through the use of Seminars, Conferences and Workshops, which are designed to provide knowledge for safe practices and quality in Healthcare in Nigeria. I believe that “QQ” will present another positive step in that direction. This year, the Society experienced tremendous growth in all categories of membership - Students, Standard, Institutional and Corporate members, and we are hopeful for continued growth and active involvement of all members in 2012.

Message from the Chairman

This maiden issue touches key developments and transports us through our activities in the Society. With this, I welcome you once again to a wholesome experience as you go through the pages. Please feel free to send in your comments, and be assured that it will be appreciated. Have a Merry Christmas and a Happy New Year. Professor E.A.Elebute Chairman

QQ December Issue | 22 December, 2011

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The Quarterly Newsletter for The Society for Quality in Healthcare in Nigeria

Seasons Greetings to all our members!!!

QQ December Issue | 22 December, 2011

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Who We Are

Who We Are Included in this report

Pg.

 Report from the Chairman’s…

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 Who we are…

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 The Board…

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 Membership Information…

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 2011 in Summary…

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 New Trustee Members…

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 Photo speak…

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 Planning towards 2012…

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 Call for Papers …

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 In the News…

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Over the years, it has been identified that a gap exists in the quality of care and services provided by both private and public healthcare practitioners in Nigeria. A few attempts have been made to address this quality gap nationally but not much progress has been made. In 1990, Late Professor Ransome-Kuti (then Minister of Health) set up a committee on Quality Assurance in the Private Health Sector. Since then, not much progress has been made to address the issue of quality in Nigeria. In 2003, a group of healthcare professionals came together to promote the idea of a non-government organization being registered to drive this initiative and take the discussion of quality in healthcare to a wider platform. By May 2006, The Society for Quality in Healthcare in Nigeria was incorporated as a not-for-profit charitable organization, which has multidisciplinary involvement. It is governed by a constitution, with a focus to bring about a wider understanding and acceptance of Quality in Healthcare towards improved patient outcomes and reduction in healthcare delivery costs. This will also be a platform to share best practice and successful strategies

Our Mission

“To lead, advocate and facilitate the continuous improvement of quality and safety in healthcare in Nigeria through Education, Collaboration, Training & Accreditation” QQ December Issue | 22 December, 2011

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The Board

Some members of the Executive Board

Board of Trustee 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11.

Professor Emmanuel A. Elebute Professor (Mrs.) Oyinade W. Elebute Dr. Oluwole M. Abiodun-Wright Dr. Ismail L. Adeyemi Mrs. Hairat A. Balogun Professor Abba Hassan Dr. Peter Nmadu Dr. Pascal N. Ogbolu Dr. Samson B. Ositelu Dr. Ngozi F. Onyia Mrs. Fola Laoye

Chairman, Hygeia Nigeria Limited Vice-Chairman, Hygeia Nigeria Limited Medical Director, Heals Specialist Hospital Medical Director, Crystal Specialist Hospital Barrister at Law Provost, College of Medicine, University of Maiduguri Medical Director, NNPC Medical Director, Nestle PLC Medical Director, Topaz Hospital, Lagos Medical Director, Paelon Memorial Clinic Group Managing Director, Hygeia Nigeria Limited

Executive Board 1. Professor Emmanuel A. Elebute 2. Dr. S A Kuranga 3. Mrs. Njide Ndili 4. Mrs. Fola Laoye Ex-Officio 5. Dr. Ngozi Onyia 6. Dr. Olugbenga Mokuolu 7. Dr. Pascal N. Ogbolu 8. Dr. Wole Abiodun-Wright 9. Dr. Hasheem Saidu 10. Dr. Omotayo Bello 11. Dr. Femi Oduneye 12. Dr. Ajibike Oyewumi 13. Dr. Peter Nmadu 14. Dr. Olakunle O. Onakoya 15. Professor Abiodun O. Ilesanmi 16. Professor Emmanuel O. Otolorin 17. Dr. T M Oyekan 18. Professor Akin Osibogun 19. Dr. Abdulwaheed O. Latinwo 20. Mrs. Oluyemisi Ayoola

President (Chairman, Hygeia Nigeria Limited) Vice President (Chief Medical Director, UITH) Secretary ( Chief Executive Officer, Lionstone Healthcare Partners) Treasurer (Group Managing Director, Hygeia Nigeria Limited) Medical Director, Paelon Clinic Associate Professor Pf Paediatrics, UITH Medical Director, Nestle Nigeria PLC Medical Director, Heals Specialist Clinic Medical Director, NNPC Chief Medical Director, Surulere General Hospital The Regional Health Manager, SPDC Consultant, Healthcare Team Training Group General Manger Medical, NNPC Consultant Orthopaedic & Trauma Surgeon, Lagoon Hospitals Chief Medical Director, UCH Country Director, JHPIEGO Consultant Obstertrician & Gynaecologist, Laoon Hospitals Chief Medical Director, LUTH Chief Medical Director, UITH Strategic Behaviour Communication Officer, FHI/GHAIN QQ December Issue | 22 December, 2011

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Membership Information

Our Objectives

Membership Renewal for 2012

The Society for Quality in Healthcare in Nigeria is a not for profit organization registered in 2006 for the purpose of promoting and facilitating a culture of quality improvement, excellence and leadership in the most efficient and effective manner in the area of healthcare.

Members of SQHN are entitled to the following:

Our Core Values     

Learning Collaboration Supportiveness World Class Standards Efficiency

Membership Categories Student Membership Open to Full time undergraduate and Postgraduate Students. Members pay N1,000 only as subscription fee. Standard Membership Open to persons involved in or who have an interest in quality improvement in healthcare. The subscription fee is N5,000 annually. Hospitals/NGOs Membership Hospitals and NGO’s with a commitment to improvement in the quality of healthcare delivery and risk management in healthcare can demonstrate that resolution by applying for membership in this category. The annual membership subscription is N20,000. Corporate Membership This category of membership is open to Organizations who have a strong commitment to risk management and quality improvement. The annual membership subscription is N100,000 only.

The right to hold office in the forth coming elections for the Executive Board The right to vote

The right to represent the Society on external bodies and committees

The Quality Quarterly SQHN Bulletin emailed to you four times a year.

Online access to past and present editions of the International Journal for Quality in Healthcare (ISQUA)

Discounted rates for our events for 1 appointed member (Applicable only to Hospital/NGOs as well as the Corporate membership)

Membership Registration For the different categories of membership, please refer to page 7 of this publication. Payment can be made into: Bank: Guaranty Trust Bank Plc Account Name: Society for Quality in Healthcare in Nigeria Account Number: 0003878623 Branch Code: 235

QQ December Issue | 22 December, 2011

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2011 in Summary

1st Workshop themed “Patient Safety Culture”. The Workshop was facilitated by Mr. Stephen Powell, the Principal and Managing Partner of the Healthcare Team Training Ltd, Atlanta, USA. Mr. Powell has served as a pilot for over 20 years. There were over 60 participants who cut across stakeholders in the Health Industry in Nigeria. The Workshop was organized to:  Proffer practical solutions to the daily issues faced in the healthcare industry.  To give members and attendees a handson experience.  Enlighten participants on the importance of patient safety and to impart knowledge.

3. Show customer service as an intrinsic part of an organization’s dedication to its mission and vision. 4. Establish a holistic approach to quality in healthcare at the organizational and national level, and how it can significantly reduce mortality, morbidity and revenue wastages usually associated with poor quality healthcare delivery and unsafe practices. The conference attracted over 439 attendees from diverse sectors in Nigeria, especially the Healthcare Sector that saw medical practitioners, nurses, researchers, students, government delegates from Federal and State Ministries of Health as well as members of the society. (Please click here to view the album)

The 3rd Annual Conference with the theme Safety, Standards & Customer Service” was a 2-day Conference, the first in the history of the Society, was organized to: 1. Identify the role of Patient safety and the drive for quality in Healthcare. 2. Identify the role of standards in implementing quality initiatives such as benchmarking, peer review.

accreditation

and

The conference provided a platform for selected speakers, local and international, to share best practices within their institutions and the opportunity for lively debate on issues relating to healthcare quality. It also provided a library of information and contact persons for those looking to possibly adopt some of the practices show cased. For the complete conference report visit

http://sqhn.org/web/attachments/1194/SQHN%202011 ConferenceReport.pdf

QQ December Issue | 22 December, 2011

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Meet our new members of the board of trustees

Mrs. Fola Laoye Mrs. Laoye holds a Bachelors Degree in Accounting from the University of Lagos, Nigeria and a Masters of Business Administration from Harvard Business School, Cambridge, USA. She is also an Associate Member of the Institute of Chartered Accountants in England &Wales and the Institute of Chartered Accountants of Nigeria. Fola has over 20 years of business experience, both locally and internationally, having trained with Ernst & Young, Lagos and Price WaterHouse Coopers in London. She is currently the Group Managing Director of Hygeia Nigeria Limited, promoters of Hygeia HMO, the foremost health maintenance organization in Nigeria, the Lagoon Hospitals group, Hygeia Foundation and Hygeia Community Health Plan. While with Hygeia, she has been responsible for the start up and growth of the HMO business and the rollout of two ultra-modern medical facilities in Lagos. With effect from January 2012, Mrs. Laoye will succeed Prof. E.A. Elebute as the Chairman of the Board of Directors. She also lectures part-time at the Lagos Business School (Pan-African University) in the area of Strategy and Business Policy.

Dr. Ngozi Onyia Dr. Onyia is a highly qualified paediatrician and the Medical Director of Paelon Memorial Clinic a general practice clinic in Victoria Island, Lagos. It was established with the objective of being a first point of medical contact within the healthcare system with open and unlimited access to all discerning health users, dealing with all health problems regardless of age, gender or any other characteristics. Dr. Onyia received her secondary education from Queen’s College, Yaba between 1970 and 1977 and obtained her MBBS in 1982 from the University of Ibadan. She became a fellow in Pediatrics of the West African College of Physicians in 1998 and thereafter received further training from such prestigious institutions as Lagos Business School of the Pan African University, London School of Hygiene and Tropical Medicine and Tygerberg Hospital in Cape Town. She is an active fellow of the West African College of Physicians and a member of the Executive Board of SQHN. Between 2000 and 2010, she was the Company Medical Adviser of Nigerian Breweries Plc, an operating company of Heineken International and Dr. Onyia brings the knowledge and insight on family health she gained to Doctors on Air. For her contribution, see the “Medical Emergencies in the home” episode.

QQ December Issue | 22 December, 2011

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Photo Speak

QQ December Issue | 22 December, 2011

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Photo Speak

Conference Speakers

Conference coordinators Conference Orgn

Conference Networking

Conference Participants QQ December Issue | 22 December, 2011

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Planning toward 2012 Activities Programme and Planning Committee for the 4th annual SQHN Conference The Programmes Committee is co-chaired by the following members: 

Dr. Ngozi Onyia - Medical Director, Paelon Memorial Clinic

Mrs. Njide Ndili - CEO, Lionstone Healthcare Partners

Mrs. Fola Laoye - GMD, Hygeia Nigeria Limited

Co-opted Members include: Conference display booths

Professor S. A. Kuranga - Consultant Neurologist

Dr. Omotayo Bello - Medical Director

The Society for Quality in Healthcare in Nigeria invites all Members to submit Abstracts for the year 2012. All submissions should be geared towards risk minimization and quality improvement in Health care, as this is the focal point of the Society. We also welcome current M&E procedures that will benefit all other members as well.

Poster presentation during 3rd annual conference

Please send your submissions to sqhnigeria@gmail.com or call 08080532925 for more information.

QQ Digest One side of the tag in my husband’s cap read "Best Quality." The other side: "Ceptificate of Inspetion." QQ December Issue | 22 December, 2011

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In the News

December Issue of ISQua Bulletin The December 2011 Issue of the ISQua Bulletin is out, please click here to read the bulletin. In this issue, a report of our 3rd Annual Conference Report was placed. Please click here to read more.

Lapel pins Lapel pins available for paid up members of the Society (2011/2012). Please call Ema on 08080532925 about pick-up.

Membership Constitution Copies of the Constitution were made available to members at the 2nd AGM. If you haven’t received yours, please call Ema on 08080532925 about pick-up.

Membership Certificates There are still some membership certificates that are unclaimed. All members who haven’t received should send an email to sqhnigeria@gmail.com with their full names and postal address.

The CME Application At the 2nd AGM, the Secretary in a report stated that the Society was in the process of registering with the Medical and Dental Council of Nigeria to get the CME accreditation. This process is still on-going and hopefully, by the next event the Society should have CME points.

On-line Payment In keeping up with standards in the 21st Century, the Society will embark on a process of making payments much easier by making use of an online portal. By 2012, members will begin to make membership subscriptions, payments for conference, seminars and workshops online.

QQ December Issue | 22 December, 2011

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The QQ- Issue 1  

The Quality Quarterly Publication