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Published by the Springfield Area Chamber of Commerce • • July 2011 • Volume 29, No. 7

The Chamber—there’s an App for that! A Chamber app is in development! As a member of the Springfield Area Chamber of Commerce, your business will be listed for free in the app, which will be available to Chamber members and the entire community. The app will be an exciting new tool to help your business reach new customers. Users will be able to search for member businesses, receive special offers and find your business with geo-location and mapping technology.

Business Spotlight, page 5

The Chamber is partnering with Chamber member Chamber2Go by MetroMedia to produce the app this summer. Premium listings and sponsorship packages will also be available. We’ll be releasing more information in the coming weeks on the app and how you can secure a premium listing or sponsorship package, so stay tuned!

Your Chamber, page 6

New Members, page 10


Springfield Area Chamber of Commerce

Calendar Complete details and online registration information can be found at

2011 Officers Chairman of the Board Jerry Harmison, Harmison & Pearman, PC Chairman-elect John Wilson, U.S. Bank Treasurer Russ Marquart, Empire Bank Assistant Treasurer Greg Horton, Integrity Home Care Vice Chairman, Community Development/Special Events Paula Adams, Penmac Staffing Vice Chairman, Economic Development Joe Reynolds, Digital Monitoring Products Vice Chairman, Membership Dr. Jennifer Jackson, Springfield Business Journal Vice Chairman, Public Affairs Dave Roling, Emery Sapp & Sons

2011 Directors Tom Babik, Springfield Business Development Corporation (Ferrell-Duncan Clinic)* John Black, City Utilities Greg Burris, City of Springfield* Meghan Chambers, Staxx/Jelly Beans Sheila Collins, New Horizons Hardwoods Tim Connell, Connell Insurance, Inc.


Member Briefing

3:45-5 p.m. Springfield Area Chamber of Commerce 202 S. John Q. Hammons Pkwy.




Good Morning, Springfield! 7:30 a.m. Ozark Empire Fair, E*PLEX Center Hall 3001 N. Grant Ave. Sponsored by Ozark Empire Fair

B2B Connection Noon-1:30 p.m. Springfield Area Chamber of Commerce 202 S. John Q. Hammons Pkwy. Sponsored by Titanic

Business After Hours 5-7 p.m. Hilton Garden Inn 4155 South Nature Center Way Sponsored by Hilton Garden Inn

Don Flatau, John Deere Reman Brian Fogle, Community Foundation of the Ozarks John Hancock, Prime, Inc. Dennis Heim, Heim, Young & Associates, Inc. Dr. Hal Higdon, Ozarks Technical Community College Dawn Hiles, Drury University Rick Hughlett, Rick’s Automotive Jake McWay, CoxHealth John Oke-Thomas, Oke-Thomas + Associates, Inc. Francine Pratt, Isabel’s House* Dr. Norm Ridder, Springfield Public Schools Tim Rosenbury, Butler, Rosenbury & Partners, Inc. David Ross, The Network (Morelock-Ross Builders)* Jeff Schrag, The Daily Events Jon Swope, St. John’s Health System Jim Viebrock, Greene County* Jim Anderson, Chamber of Commerce* *Ex-officio board member ~ Springfield Spirit is published monthly for members of the Springfield Area Chamber of Commerce. Michelle West Vice President, Communications Claire Faucett Public Relations/Interactive Media Manager Kristen Kelley Art Director Emily Denniston Public Affairs Project Manager Elise Eimer Communications Intern ~ Jim Anderson President Brad Bodenhausen Executive Vice President Jennifer Dalton Vice President, Administration Sandy Howard Vice President, Public Affairs Brent McCoy Vice President, Membership Ryan Mooney Senior Vice President, Economic Development


Springfield Spirit | June 2010



Annual Membership Luncheon 11:30 a.m. -1 p.m. The Diamond Room 2340 W. Grand

PR Boot Camp -- Tools for Public Relations Success 8:30 a.m. -3:30 p.m. Springfield Area Chamber of Commerce 202 S. John Q. Hammons Pkwy.

Board Report Chamber board approves donation to Joplin Business Recovery Fund At the June 20 meeting of the Chamber’s Board of Directors, board members approved a $5,000 donation to the Joplin Business Recovery Fund. The board also heard an informational presentation on the Leadership Springfield program delivered by Andrew Wells, Dake Wells Architecture and Laura Ward, Webster University. And vice-chair of membership, Jennifer Jackson, Springfield Business Journal, gave an update on the progress and activities of the Chamber’s membership committees.

Economic Development Activity Tracker The activity tracker measures the year-to-date level of economic development project activity (prospects) in the Springfield region. The Chamber and its economic development subsidiary, the Springfield Business Development Corporation, serve as the lead business expansion and attraction entities for Springfield and the surrounding 10-county region. Also measured are the number of local business visits staff has conducted, as well as visits with site selection consultants and organizations making location decisions in our region. Total New Prospects Existing Companies New Companies

15 11 4

Current Active Projects


Business Visits (inside market)


Consultant/Business Visits (outside of market)


Prospect Site Visits (to region)


Announced Projects (5): Digital Monitoring Products, Roma of Springfield, John Deere Reman, Gold Mountain Communications, American Products.

Springfield Spirit |


A Message from the Joplin Chamber On behalf of the Joplin Area Chamber of Commerce, I would like to thank all of our Springfield area friends and colleagues for their outpouring of assistance, support and concern in the aftermath of our disaster. The death toll, injuries and destruction repRob O’Brian, CEcD resent horrific Joplin Area Chamber of losses for our Commerce communit y. 158 people were killed, 1,000 injured and nearly 30% of our population of 50,000 is displaced. The high school, one middle school, the trade school and two elementary schools were destroyed. Several other schools were damaged. Nearly 500 businesses were in the tornado’s path. Collectively they employ more than 4,500 people. That’s the bad news. The good news is that despite the sheer number of businesses hit, the majority of our retail, restaurant and service sectors were not touched. All of our major


Springfield Spirit | June 2010

manufacturers escaped the storm or were only moderately damaged. Many of the major companies such as Wal-Mart, Home Depot and St. John’s Regional Medical Center are going to extraordinary lengths to keep all of their employees on board and paid. Many of our smaller companies are doing all they can in that regard as well, although they do so without outside resources. We have been stunned by the outpouring of help and support from around the four-states and the nation, but are especially touched by the outreach from our neighbors in the Springfield area. Our community has made the transition from rescue and recovery to rebuilding. But as you are aware, an overwhelming amount of work is ahead of us. We are now placing our focus on Joplin’s long-term needs. We want to be sure we have resources to support the community and businesses as we rebuild. We have established a Business Recovery Fund through our foundation. We thank the Springfield Area Chamber of Commerce for being one of the first investors in the fund. You can learn more at: There is a big, obvious “donate” button. On the right side is also the

link. These are the organizations that are working together to rebuild the community. You will also find information about, a privately administered economic development assistance program created by former U.S. Sen. John C. Danforth. Your support in whatever form will help in the rebuilding and will be greatly appreciated. To paraphrase our native son Mark Twain, “The reports of Joplin’s demise are greatly exaggerated”. Thank you again, Springfield. You have proven to be the best of neighbors.

How you can help aid business recovery in Joplin Nearly 500 businesses in Joplin were damaged or destroyed by the May 22 tornado. To help these businesses start the recovery process, our sisterChamber, the Joplin Area Chamber of Commerce has created the Foundation for Business Recovery Fund. Find out how you can donate.

Continuing to get it right…the first time By Elise Eimer, communications intern The automotive industry has been changing dramatically in the last few years. Better, safer and more fuel efficient vehicles are produced every year. Since the time they opened in 1980, Rick’s Automotive has stayed on the cuttingedge of technology in order to service the ever-evolving line of vehicles. A member of the Chamber for over 28 years, owner Rick Hughlett has never compromised the quality of his Master Certified technicians he hires, or keeping his employees up-to-date for an easy dollar. “Our technicians are second-to-none in the auto repair business and we keep them well trained and current on the constant changes in procedures and technology affecting their industry,” says Hughlett.

Spotlight Rick’s Automotive • President: Rick Hughlett • Address: 2121 S. Campbell Ave

Springfield, MO 65807

• Phone: (417) 887-2225 • Website:

In keeping up with customers Rick’s has added 10 more service bays and a tire and wheel department to existing facilities. Rick’s also provides a free shuttle service to and from your destination while your car is being worked on. There are also rental cars available for those whose cars require a “sleep over” at Rick’s Automotive. With a combined repair experience of 400 years and being the largest independent provider of fleet service in the area, Rick’s Automotive seems to be on top of their ball. Since Rick’s is a locally-owned company they rely strongly on positive word-of-mouth and recommendations from happy clients, which is what has gained them so much success in the past and continues to do so.

• E-mail:

• Products/Services:

Automobile Repairs & Service

Springfield Spirit |


Your Chamber

Registration opening soon! For sponsorship opportunities click here.

July 11

Advanced registration begins at 8 a.m. for last year’s exhibitors.

July 15

Advanced registration ends at 5 p.m. for last year’s exhibitors.

July 18

Open registration for all Chamber members begins at 8 a.m.

August 12

Registration deadline for booth discount (special rates)

September 9

Deadline to be in program. Last day for refunds. Full payment due on all booths. NO EXCEPTIONS.

Mid-September Exhibitor packets mailed October 5

Exhibitor move-in, Noon-7 p.m., Springfield Exposition Center

October 6

Good Morning, Springfield! 7:30 - 8:30 a.m.

Business Expo; 9 a.m. - 6 p.m.

Tear down and move out; 6 - 8 p.m.

Mark Your Calendar

Springfield Business Development Corporation

8th Annual Economic Outlook Conference September 15 8-11 a.m. Ramada Oasis Convention Center


Springfield Spirit | June 2010

The SBDC’s annual Economic Outlook Conference is designed to inform Springfield’s business community about emerging economic trends, what impact they will have in our area, and what local business and civic leaders are doing to ensure the Springfield region positions itself to capitalize on future opportunities. With policy expertise in economics and competitiveness, Ted Abernathy, executive director of the Southern Growth Policies Board, will provide the conference keynote address. The Southern Growth Policies Board is a 39 year-old public policy think tank that provides economic development research and advice for 13 Southern states. Panels of local leaders, presenting Springfield’s targeted industries and development community, will provide their perspective on the challenges their industries are facing and how their companies are responding.

Your Chamber

Franchise Opportunity Fair: helping entrepreneurs become small business owners Springfield’s Franchise Opportunity Fair is August 9, 10 a.m. – 6 p.m., at Missouri State University’s JQH Arena. The Franchise Opportunity Fair is an “expo style” event designed to provide expanding franchises interested in becoming a part of the economic growth in the Springfield market access to entrepreneurs who want to own and operate their own business. Springfield area residents are encouraged to attend this event to meet different companies and learn how purchasing a franchise can be a great way for hard-working, business savvy individuals to become small business owners. Educational seminars are also planned, where new franchisees can learn the basics of what it takes to successfully operate their own business. Topics will include business planning, legal, finance, and management issues, among others. Sponsorships are currently available and will provide companies exclusive access to potential entrepreneurs considering new business ventures. Sponsors will have the opportunity to exhibit during the day-long event alongside franchises and will also be featured in various promotional materials. To register and for more information, please visit www.business4springfield. com/franchiseopportunityfair.

Did you know?


The benefits of your Chamber membership extend to all of your employees? That means your staff is welcome to represent your company at Chamber events. Get more exposure for your business by getting more of your employees involved in the Chamber!

Springfield Spirit |


Leadership Springfield

Leadership Springfield graduates future leaders Leadership Springfield held graduation ceremonies for its signature program, Leadership Springfield Class XXVI, as well as the Leadership Academy Class XXI. The Springfield community will benefit from these new volunteer leaders, and we look forward to supporting them in their endeavors.

Leadership Springfield Class XXVI

Jeff Allen, BKD, LLP; Scott Brady, KY3, Inc.; Justin Butler, Great Southern Bank; Casey Clark, Greene County Prosecuting Attorney’s Office; Scott Conner, US Medical Center for Federal Prisoners; Jill Cox, Ozarks Technical Community College; Katie Davis, Big Brothers Big Sisters of the Ozarks; John Dougherty, Integrity Home Care; Derek Fraley, Guaranty Bank; Rob Fridge, Drury University; Brad Friend, American Dehydrated Foods, Inc.; James Jeffries, Lathrop & Gage, LLP; Candy Letterman, Arvest Bank; Matthew Massey, SMC Packaging Group; Laura McCune, The Kingsley Group Business Brokers; Mark Metzger, Convoy of Hope; Chris Ollis, The Commerce Trust Company; Brooke O’Reilly, Junior League of Springfield; Carmen Parker Bradshaw, Sisters of Mercy Health System; Michael Powers, The Arc of the Ozarks; Kim Reser, Springfield-Greene County Park Board; Paul Satterwhite, Husch Blackwell Sanders, LLP; Andrew Tasset, Empire Bank; Katie Towns-Jeter, Springfield-Greene County; Health Department; Jamie Trussell, Missouri State University; Lelia Voss, U.S. Bank; Julie Wagner, Kirkpatrick, Phillips & Miller, CPAs; Kristen Westerman, Springfield Area Chamber of Commerce; Mark Wheeler, Dake Wells Architecture; Heather Whiteid, St. John’s Hospital; Adam Woody, Law


Springfield Spirit | June 2010

Dylan Walker, a student at Hillcrest High, received a $500 scholarship from Leadership Springfield for outstanding leadership. He was awarded the scholarship at the graduation ceremonies for Leadership Springfield Academy

Offices of Dee Wampler & Joseph Passanise; Casey Wray, Good Samaritan Boys Ranch/Footsteps Transitional Living

Hillcrest High School Paulina Doran; Simona Mariuta; Kimberly Moore; Katelyn Salchow; Dylan Walker

Leadership Springfield Academy Class XXI

Kickapoo High School Callie Dunaway; Nicole Moore

Catholic High School Kirk Kaczmarek; Lauren Schoen

New Covenant Academy Tanner Batten

Central High School Emily Callen; Valerie Quirk; Quest Reagan; Kyndra Smith-Jackson; Sarah Smith; Kayla Starns; Stephanie Worthon

Parkview High School Tiffany Carsten; Evan Fries; Mykalen Huntoon; Binh Mai; Kaitlynn Reynolds

Glendale High School Turner Brown; John Chalender; Patrick Prouty; Kailey Reynolds; Riley Shantz; Ashley Sivils; Olivia Trinca Greenwood Forrest Hall; Jack Hogan; Rachel Stroder

Calendar of Events July 29

Board of Directors Retreat

Membership Renewals Thank you for renewing The Chamber encourages members to do business with other Chamber members. Please consider these renewing members and new members the next time you have a need for products/services. 2 B Organized 417 Mowing 425 Downtown Alloy Fasteners Amberg Entertainment, Inc. American Cancer Society American Glass Anderson Design Bank of Bolivar Bare Bones Biz Basement & Foundation Repair of the Ozarks Baymont Inn & Suites Benefits Unlimited Berry Tractor & Equipment Co. Best Impressions Family Dentistry BigTime Results, LLC Bill Beall Co., Inc. BKD, LLP Bott Radio Network 90.1 FM Brooks Plastering, Inc. Bryan College Bull’s Trophy House/ Banners & Brainstorms Embroidery Carson-Mitchell, Inc. Carter Glass of Springfield Catholic Campus Ministry CB Laser, Home of Nixa Office Supply Central Dodge Champion Athletes of the Ozarks Chinese Chef Cintas Fire & First Aid Cold Stone Creamery Colonial Supplemental Insurance Computer Renaissance Concentra Medical Centers Culver’s Frozen Custard Dale Carnegie Training of the Mid-South Dickerson Park Zoo/Friends of the Zoo Door Deals Dr. Craig Shifrin - Risk Containment Consultants, PC Edward Jones - Eric Willmeth Edward Jones - Gregory DeLong Employee Benefit Design, LLC Fitzgerald First Realty Franke Schultz & Mullen Furniture Gourmet Garage Graphics & Visuals, Inc. Gillioz Theatre Great Southern Insurance Greater Springfield Endodontics, Inc. Greenlawn Funeral Homes, Inc. Hall, Ansley, Rodgers & Sweeney

Hamilton Properties Corporation HMI Fireplace Shops Hooters Restaurant Howell Commercial Refrigeration HTD Batteries, Inc. Integrity Home Care Interior Planning Consultants, Inc. Jericho Development Jolley Excavating, Inc. Kee Wes Equipment Company Keller Williams Realty Greater Springfield Kirkpatrick, Phillips & Miller CPAs, PC KO Manufacturing, Inc. KSFX Ozarks Fox La Quinta South Lakewood - Assisted Living by Americare Lamplighter Inn - North Lawing Financial Lee Engineering & Associates Little Angels Learning Academy Maxim Healthcare Services, Inc Midwest Family Broadcast Group Missouri Insulation Missouri Rug Cleaners Morelock-Ross Properties Management, Inc. Muscular Dystrophy Association, Inc. Mutual of Omaha Nestle Purina Pet Care Golden Products Division NewStream Enterprises, LLC O & S Trucking Co. Obelisk Home Taylor - Martin Family of Companies Ozark Highlands Mobile Home Community/RV Ozark Industrial Lighting, Inc. Ozark York, Inc. Peck’s Insurance & Financial Services, Inc. Pin Oak Web Designs, Inc. Pregnancy Care Center Properties of Distinction, Inc Ramada Oasis Convention Center Ramsey Excavating Co. Reckitt Benckiser, Inc. Regions Bank Reliable Toyota/ Lexus/BMW Superstore Rice Equipment Service, Inc. Rivendale Institute of Learning II, Inc. RMI Missouri Southwest Russell Cellular, Inc. Sapp Design Associates, Architects, PC Schaffitzel’s Florist Schendel Pest Services Seeburg Muffler & Brake, LLC Select Specialty Hospitals - Springfield

Servicemaster Restoration Shaw, Faulkner & Werner, Inc. Sho-Me Technologies, LLC Smith, Moore & Co. Southern Sun Electric Corp. Southwest Center for Independent Living Southwest Missouri Truck Center, Inc. Spring Ridge - Assisted Living by Americare Springfield Convention & Visitors Bureau Springfield Dental Society Springfield Parking Company Springfield Yellow Cab Co. Inc Springfield’s Best, Inc. Springfield-Greene County Park Board Steak-Out Stop Workplace Drama Taylor, Stafford, Clithero, Fitzgerald & Harris, LLP The Coffee Ethic The Daily Events The Drain Strainer The Tooth Truck, Inc. The Vision Clinic Today’s Blinds Tuthill Vacuum & Blower Systems U R S Corporation U.S. Army Recruiting Office U.S. Small Business Admn. Springfield Branch Univar USA Vatterott College Visiting Angels Voigt Real Estate Group, Inc. Remax House of Brokers Walnut Capital Management, LLC Weaver Creek Apartments

Springfield Spirit |


New Members Welcome to our newest members Aetna 1350 Elbridge Payne Road Chesterfield, MO 63017 (636) 534-2114 Insurance

Mann, Walter, Bishop & Sherman, PC PO Box 1072 Springfield, MO 65801 (417) 877-9138 Attorneys

Collins Law Firm, LLC 300 S. John Q. Hammons Parkway, #112 Springfield, MO 65806 (417) 866-2600 Attorneys

McCarthy Building Companies, Inc. 3026 E. Farm Road 188 Ozark, MO 65721 (417) 883-1261 Contractors - Building & General

MO Nails & Spa – June 13

Culver’s Frozen Custard 2520 N. Glenstone Springfield, MO 65803 (417) 571-1071 Restaurants - Fast Food & Carry Out

Peachwave Frozen Yogurt 3250-G E. Battlefield Springfield, MO 65804 (417) 877-2080 Frozen Desserts

4319 South National

Ecolube Mobile 1325 W. Sunshine, #165 Springfield, MO 65807 (417) 501-4645 Oil Change & Lubrication - Mobile

ROMA 4551 W. Maple Springfield, MO 65802 (417) 831-8002 Grocery - Wholesale

Fair City News, LLC 2360 S. Brentwood Springfield, MO 65804 (417) 872-7469 Newspapers

Shelter Insurance 3101 E. Sunshine Springfield, MO 65804 (417) 823-0606 Insurance

Family Video 4214 S. Farm Road 135 Springfield, MO 65810 (417) 886-9364 VHS/DVD/Video Game - Rental

The Greens of Springfield 3126-A E.Valley Water Mill Road Springfield, MO 65803 (417) 833-3261 Apartments, Residential, Commercial - Rentals

Insight Design Architects, LLC 1820 S. Ferguson Springfield, MO 65807 (417) 862-2152 Architects

Western Extra Lite Company 1840 N. Packer Road Springfield, MO 65803 (417) 831-4888 Electrical Supplies - Wholesale

Lifehouse Crisis Maternity Homes 1304 E. Republic Road, #201 Springfield, MO 65804 (417) 880-0945 Organizations - Social Services


Springfield Spirit | June 2010

Ribbon Cuttings Gallery Art Market – June 10 330 E. Commercial

319-F E. Battlefield

Peachwave Frozen Yogurt – June 17 3250-G E. Battlefield

The UPS Store – June 21 Pacific Grill – June 22 4121 S. Fremont

Hilton Garden Inn – June 23 4155 S. Nature Center Way

Price Cutter – June 29

Kansas Expressway & Republic Road

The Bank of Missouri Investment & Retirement Planning – June 30 2760 S. Kansas Expressway

Kiss My Gas Scooters – July 1 212 S. Campbell

Phoenix Home Care – July 7 3033 S. Kansas Expressway

Sunshine Health Mart Pharmacy – July 12 1536 W. Sunshine

Lobby Display Business providing floral arrangements in John Q. Hammons Enterprise Center

Lilly’s Floral Shop, Price Cutter Plus 3260 East Battlefield (417) 889-2352


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