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Published by the Springfield Area Chamber of Commerce • • January 2011 • Volume 29, No. 1

Grow your business in 2011 with help from the Chamber

If one of your business objectives for 2011 is growth, let the Chamber be your partner in fulfilling that goal. Your Chamber membership provides you with instant access to a network of 1,800 Springfield area businesses and organizations. Through the programs and services of the Chamber, we can help you build better connections, high quality contacts and lasting business relationships to help fuel your company or firm’s growth. Here are just a few ideas to help you make the most of your Chamber membership in 2011: Attend a member briefing. Whether you are new to the Chamber or a seasoned pro, our monthly member briefing can enlighten you on the programs and services the Chamber offers to help you build your business. Member briefings are free and are scheduled at 3:45 p.m. on the first Tuesday of every month at the Chamber. It’s a casual atmosphere with plenty of time to ask questions. Promote your products and services. Your free listing in the Chamber’s website directory works 24/7 for you, providing online visibility for your business. Check your listing to make sure it is correct and that your business’ website is linked to ours. You can also directly promote your products and services to other Chamber members by posting a Member 2 Member coupon on the Members-Only section of the Chamber’s website. Contact the Chamber for your login and password. Our B2B Connection events are structured networking programs designed for small businesses to help you promote your products and develop new leads. The programs are offered as breakfast and lunch-hour events. Register to attend and bring your business’ promotional brochures, samples, etc. with you. Learn about timely business issues and hot topics. The Chamber’s Small Business Council offers the educational series

Business Spotlight, page 5

B2B Connection events are structured networking programs designed for small businesses to help you promote your products and develop new leads.

“60 Minutes to Success” designed to provide tools, education and resources to help business owners and managers improve their operations. Topics in 2011 include: Fact or Fiction: The Truth About Health Care Reform; Motivating and Rewarding Employees in Today’s Economy on a Tight Budget; Marketing to Today’s Customer and Relationship Management; Security Safeguards: Protecting Your Data, Plastic & Other Sensitive Information; Revolutionizing Local Customer Service: Who’s Creating Raving Fans and How?; and Strengthen Your Business: Take Care of Your Business Partners, Employees and Heirs. Want to know more about your membership benefits? Contact Brent McCoy, Vice President of Membership, or 862-5567.

Your Chamber, page 6

New Members, page 12



Springfield Area Chamber of Commerce 2011 Officers Chairman of the Board Jerry Harmison, Harmison & Pearman, PC Chairman-elect John Wilson, U.S. Bank Treasurer Russ Marquart, Empire Bank Assistant Treasurer Greg Horton, Integrity Home Care

Vice Chairman, Economic Development Joe Reynolds, Digital Monitoring Products

2010 Directors

John Black, City Utilities Meghan Chambers, Staxx Sheila Collins, New Horizons Hardwoods Don Flatau, John Deere, Reman John Hancock, Prime, Inc.


Dr. Hal Higdon, Ozarks Technical Community College

Dawn Hiles, Drury University Rick Hughlett, Rick’s Automotive Jack McWay, CoxHealth John Oke-Thomas, Oke-Thomas + Associates Dr. Norm Ridder, Springfield Public Schools Tim Rosenbury, Butler Rosenbury & Partners Jeff Schrag, The Daily Events Jon Swope, St. John’s Health System Jim Anderson, Chamber of Commerce* *Ex-officio board member ~ Springfield Spirit is published monthly for members of the Springfield Area Chamber of Commerce.

Michelle West

Vice President, Communications

Claire Faucett

Public Relations/Interactive Media Manager

Kristen Kelley

Art Director Public Affairs Project Manager ~

Jim Anderson

President Executive Vice President

Jennifer Dalton

Vice President, Administration

Sandy Howard

Vice President, Public Affairs



Andrew Baird, Conco Companies

Ryan Mooney

3:45-5 p.m. Springfield Area Chamber of Commerce 202 S. John Q. Hammons Pkwy.

Vice Chairman, Public Affairs Dave Roling, Emery Sapp & Sons

Brent McCoy

Member Briefing


Vice Chairman, Membership Jennifer Jackson, Springfield Business Journal

Brad Bodenhausen



Vice Chairman, Community Development/Special Events Paula Adams, Penmac Personnel Services

Emily Denniston

Complete details and online registration information can be found at

Vice President, Membership Senior Vice President, Economic Development

Springfield Spirit | January 2011

B2B Connection Noon-1:30 p.m. Springfield Area Chamber of Commerce 202 S. John Q. Hammons Pkwy.

Business After Hours 5-7 p.m. Big Whiskey’s American Bar & Grill 1440 W. Republic Rd. Sponsored by Big Whiskey’s American Bar & Grill

Salute to Missouri Legislators 4:30-6:30 p.m. Capitol Plaza Hotel 415 W McCarty St. Jefferson City, MO 65101

2011 Annual Meeting 6 p.m. reception, 7 p.m. dinner University Plaza Convention Center 333 S. John Q. Hammons Pkwy.

Board Report Board approves State and Federal Legislative Agendas for 2011 During the board meeting on Dec. 20, the Chamber’s Board of Directors approved the 2011 State and Federal Legislative agendas, presented by Brent Singleton (Heim, Young and Associates), chairman of the Governmental Relations Committee. The board then approved the 2011 operating budget and heard an update from Rusty Worley (Urban Districts Alliance), chairman of the NonProfit Roundtable. Kristin Lochner, special events manager at the Chamber, also gave a preview of the 2011 Annual Meeting, which is scheduled for Jan. 28.

Economic Development Activity Tracker

Think Positive. Be Positive.

The activity tracker measures the year-to-date level of economic development project activity (prospects) in the Springfield region. The Chamber and its economic development subsidiary, the Springfield Business Development Corporation, serve as the lead business expansion and attraction entities for Springfield and the surrounding 10-county region. Also measured are the number of local business visits staff has conducted, as well as visits with site selection consultants and organizations making location decisions in our region. Total New Prospects Existing Companies New Companies Current Active Projects Business Visits (inside market) Consultant/Business Visits (outside of market) Prospect Site Visits (to region)

20 11 9 11 83 96 2

Announced Projects (7): Buckhorn, Inc., Kraft Foods, Inc., Expedia, Inc., Gold Mountain Communications, Missouri National Guard, St. John’s Orthopedic Hospital, Mother’s Brewing Company

Springfield Spirit |


Springfield Area Chamber of Commerce 2011 Officers

New leaders to guide 2011 Chamber board

Chairman Jerry Harmison Harmison & Pearman, PC

Chairman-Elect John Wilson U.S. Bank

Treasurer Russ Marquart Empire Bank

Assistant Treasurer Greg Horton Integrity Home Care

Vice Chairman, Community Development/ Special Events Paula Adams Penmac Personnel Services

Vice-Chairman, Economic Development Joe Reynolds Digital Monitoring Products

Vice-Chairman, Membership Jennifer Jackson Springfield Business Journal

Vice-Chairman, Public Affairs Dave Roling Emery Sapp & Sons, Inc.


Springfield Spirit | January 2011

Making international business a reality for Springfield

Spotlight International Division, Inc. (INDIV EMC) • CEO: Jose Sala

By Danielle Capps, Communications Intern

• Address: 401 W. McDaniel St.

Springfield, MO 65806

• Phone: (417) 862-2673 • Website: • Products/Services:

Export Marketing

Take advantage of your Members Only benefits

INDIV EMC provides services such as international market research, translations, export documentation, export regulations, international shipping and logistics or a personalized international business strategy.

For the business that has an interest in expanding its markets internationally but does not have the knowledge or means to do so, or for the company that is already exporting, but needs to refresh its export strategy, INDIV Export Management Company offers services that make international business goals into realities. INDIV EMC acts as the international export department of a company, making exports easier, more affordable, and faster for its clients. INDIV EMC provides services such as international market research, translations, export documentation, export regulations, international shipping and logistics or a personalized international business strategy. With over 40 years in business and an extensive network of connections

with offices and agents around the world, INDIV EMC connects businesses with prospect clients internationally. For the past year, INDIV EMC has been introducing export management services to businesses in the Springfield area. The company has been active in its Chamber involvement, making use of the networking and business development tools available to Chamber businesses, as well as presenting an International Business Council panel for the Chamber this past August. INDIV EMC is proud to be a part of the economic growth of the Ozarks by helping companies to expand their international presence, thus creating more opportunities for development to the entire region. Springfield Spirit |


Your Chamber

Time to recognize small business success Since 1992, the Chamber has celebrated the success of its small business members with a special luncheon each May, and presented the W. Curtis Strube Small Business Award to one of the top five finalists in our annual competition. Any Chamber member company in good standing with 50 employees or less (organization-wide) is encouraged to apply. The application consists of a written packet, no more than six pages long, that covers company history, business or management philosophy, response to challenges, innovative products or services offered and community-oriented contributions. No sales information is required, and there are no site visits. The application packets are scored by an independent panel of judges that includes the previous year’s recipient and representatives of business assistance providers and the Chamber’s Small Business Council. After the judges’ scores are tallied, the top scoring applicants will be named as finalists, with the award recipient announced at the 2011 Small Business Award Luncheon on May 4. If you would like to nominate a company for the Small Business Award, or would be interested in completing an application for your own company, please visit

Annual Meeting of the Past Chamber Presidents/Chairmen Twenty-four past Chamber presidents/chairmen attended that group’s annual meeting held in December at Hickory Hills Country Club. Pictured are from first row left: Tim Rosenbury, Butler, Rosenbury & Partners; Andrew Lear, BKD, LLP; Allen Casey, Casey Architecture; Lon McLaughlin; Doug Pitt, ServiceWorld Computer Center; (second row) Chris Nattinger, Skyline Investment Co.; Mary Kay Meek, Meeks Building Centers; Ken Carter, Sperry Van Ness/ Rankin Company; Jerry Harmison, Harmison & Pearman, PC; Todd Parnell, Drury University; (third row) Ann Marie Baker, UMB Bank; Mike Briggs, Briggs and Day, LLC; (fourth row) Richard Ollis, Ollis & Company; Bill Buckner; Bill Kirkman, (fifth row) Don Dailey, DW Investors; Ed Deck, Sr., Queen City Warehouse Corp.; Frank Evans, Lathrop & Gage, LC; Gordon Kinne, Med Pay, Inc.; (top row) William Turner, Great Southern Bank; Jim Jura, Associated Electric Cooperative; Jim Jones; Dr. Robert Spence, Evangel University; and Gene Ruble.


Springfield Spirit | January 2011

Your Chamber

Springfield Spirit |


Public Affairs

Springfield Spirit | January 2011




The Salute Coalition invites you d / B r a n s on R eg fi el g to join leaders from the Springfield io n i n r region on January 26, from p 4:30 p.m. – 6:30 p.m. to host the 26th annual Salute to Missouri Legislators reception at the Capitol Plaza Hotel in Jefferson City. to rs o t Mis Legislative advocacy is an a souri Legisl important priority for the Chamber, and involves collaboration in a portion of your Chamber membership, all number of legislative partnerChamber members are encouraged to ships, including the Salute Coalition. attend. Tickets are available for $35, The Salute reception provides Chamber which also includes complimentary bus members with a great opportunity to transportation to and from Jefferson discuss important legislative priorities City on a first-come, first-serve basis. To with members of the statewide legislative register, please contact Emily Denniston delegation as well as other elected official in the public affairs department. from around the state. To view photos from last year’s event, Whether heavily involved in the or to download a copy of the Salute state legislative process or just beginning Coalition’s legislative priorities, click here. to explore ways to utilize the advocacy


Federal law requires that the percentage of membership dues paid to chambers of commerce used for state and federal lobbying is not deductible as a business expense. Under this requirement, we estimate that six percent of your 2010 Springfield Area Chamber of Commerce membership investment is not deductible as a business expense. All Chamber members will be notified of the non-deductible percentage on your annual billing statement. If you have any questions about this regulation, please call Sandy Howard at the Chamber at 882-5567 or or consult your attorney or tax advisor.

Mark your calendars for the Salute to Legislators reception on January 26 S

Lobbying tax regulation update

Annual passes to Chamber networking events save time and money!

By purchasing an annual pass to Good Morning, Springfield! and/ or Business After Hours, you receive a discounted rate and the convenience of a one-time charge for your business or professional organization. With an annual pass, there is no need for advance registration every month and if you are unable to attend, your pass can be transferred to someone else within your company! Enjoy breakfast with your peers and an opportunity to network with other business and community leaders at Good Morning, Springfield! Program content covers topics of interest to the business community and helps keep you up to date on what’s happening in Springfield, Greene County, the Springfield R-12 School District and the Chamber. Make new connections with potential clients and colleagues at the Chamber’s Business After Hours. Refreshments and door prizes add to the fun of this relaxed networking event! To order annual passes, go to annualpasses. A free gift is yours with the purchase of each pass!

Did you know?


The benefits of your Chamber membership extend to all of your employees? That means your staff is welcome to represent your company at Chamber events. Get more exposure for your business by getting more of your employees involved in the Chamber!

Springfield Spirit |


Leadership Springfield

Leadership Springfield Spotlight for January Name: Dawn Hiles Job Title: Dean of Admission Leadership Springfield Class: 23 Dawn Hiles What does your job entail? Every day I have the pleasure of working with faculty, staff and administrators at one of the best universities in the country. I lead

a team of outstanding individuals who share the Drury experience with people around the world. What did you gain from Leadership Springfield? Leadership Springfield provided an opportunity to learn more about Springfield and in turn, how we all can engage in ensuring the long-term health of the city. What’s your favorite memory from LS? I enjoyed getting to know my classmates. Most important lesson from your Leadership Springfield class? It’s the

people in Springfield who make this an amazing city. Do you remain in contact with any LS alums from your class? I still enjoy getting together with classmates. What do you do in your free time? I love to read and watch football with my husband. Volunteer work? My favorite volunteer work is done through the Ozark Literacy Council, Southeast Rotary, the Chamber and my church.

Leadership Springfield accepting applications for upcoming class Applications for Leadership Springfield Class XXVII will be available on the Leadership Springfield website on January 17. You may download an application at . For more information, contact Kim Everest at 8625567 or

Calendar of Events January 12

Springfield Our Community Program Day-Leadership Springfield Class XXVI

January 17

Applications available on website for Leadership Springfield Class XXVII

January 19

Government & History of Springfield Program Day-Leadership Springfield Academy Class XXI

January 25

Board of Directors Monthly Meeting 10

Springfield Spirit | January 2011

Leadership Springfield Class XXVI tour the Jordan Valley Innovation Center for their “Communications and Technology program day.

Membership Renewals Thank you for renewing The Chamber encourages members to do business with other Chamber members. Please consider these renewing members and new members the next time you have a need for products/services. All Seasons Chem-Dry

Hiland Dairy Co.

Pasta Express - W. Republic Rd.


Horst/Tymon, Inc.

Pella Window & Door Co.

Baker & Associates Advertising, Inc.

Huckstep & Associates, LLC

Piatchek & Associates, Inc.


IPA Educational Supplies

The Pie Box

Bass Print Solutions

Imo’s Pizza

Pre-Paid Legal Services, Inc.

Benefits Unlimited

James River Assembly

Presleys’ Country Jubilee

Billiards of Springfield

Jenny Craig Weight Management

Ramada Oasis Convention Center

Boys & Girls Town of Missouri

Keller Williams Realty Greater Springfield

Rice Equipment Service, Inc.

Brentwood Management

Kenmar Construction

Rivendale Institute of Learning II, Inc.

Bus Andrews Truck Equipment, Inc.

Rich Kramer Construction, Inc.

SMI Group

C & C Group

L.J. Scharnhorst Floorcovering, Inc.

Schendel Pest Services

CSL Plasma Services

Lake Country Soccer, Inc.

Servicemaster Restoration

Carter Glass of Springfield

Lakeshore Apartments

Snap Lock, Inc.

Cheesecakes & More, Inc.

Lost and Found A Place for Hope Through Grieving

Springfield-Branson National Airport

Chick-Fil-A Christian Publishers Outlet, Inc. Clear Creek Vehicles CMC Recycling Co. The Coffee Ethic Colonial Supplemental Insurance Crockett Chiropractic D.O.C. Lubrication Specialists Drury University Empire District Electric Co. Employee Benefit Design, LLC Encore, Inc. Enterprise Rent-A-Car Evolving Solutions, Inc.

M S I - Masonry Structures, Inc. Maria’s Mexican Restaurant Marshall-Waters-Woody Associates, Inc. Maschino’s McCann Printing Co. Mercy Health Plans of Missouri, Inc. Midwest Rug Co. Missouri Enterprise in Southwest Missouri Missouri Sports Hall of Fame Missouri State University - College of Business Missouri State University - Dept. of Agriculture Missouri State University - Jordan Valley Innovation Center

Springfield Engineering Co. Springfield Finance & Development Corp. Springfield Neurological & Spine Institute, LLC Springfield Restoration Springfield’s Best, Inc. Superior Solvents & Chemicals Therapy Support, Inc. United Machinery & Supply Co. Urban Neighborhoods Alliance Verizon Wireless The Vision Clinic Vision Enhancement Clinic WEBCO, Inc. Wheeler Auto.Com

First National Merchant Solutions

Missouri State University - Small Business & Technology Development Center

GL Moore Tire

Naught-Naught Agency

Wommack Monument Co.

Gerken Environmental Enterprise

North Springfield Betterment Association

Ozarks Regional YMCA

Grace Energy Corp.

Northwestern Mutual Financial NetworkDavid Yaktine

Z Wireless

Greenlawn Fertilizer GuildMaster, Inc. Hank’s Furniture and Interiors Heyle Realtors & Counseling Services, LLC Hickory Hills Country Club

Window World of Springfield, Inc.

O’Bannon Bank Ozark Industrial Lighting, Inc. Ozark News Distributor, Inc. PaperWise, Inc.

Springfield Spirit |


New Members Welcome to our newest members ArmorThane USA, Inc. 2660 N. Eastgate Springfield, MO 65803 (417) 831-5090 Industrial Coatings

JellyBeans 2646 S. Glenstone Avenue Springfield, MO 65804 (417) 889-2117 Clothing/Apparel - Retail

SecureNet Alarm Systems, Inc. 480 W. Tracker Road Nixa, MO 65714 (800) 561-0067 Security Equipment Provider

Blinds Etc. 1843 N. Commerce Drive Nixa, MO 65714 (417) 725-4499 Interior Decorators & Designers

Kollmeyer & Co., LLC 1736 E. Sunshine, #501 Springfield, MO 65804 (417) 881-9393 Accountants

SendOutCards 4084 S. State Highway J Rogersville, MO 65742 (417) 860-0321 Marketing Consultants

Canovi & Associates 3711 W. Farm Road 14 Brighton, MO 65617 (417) 742-3435 Firearms Training & Certification

My Hot Yoga, LLC 3014-C E. Sunshine Springfield, MO 65804 (417) 988-4660 Yoga

Total Home Analysis 2124 E. Lakewood Springfield, MO 65804 (417) 987-3414 Home Inspections

Design In Common TBA Springfield, MO 65806 (417) 379-0380 Marketing Consultants

Oasis Lawncare, LLC 1212 N. Hutchinson Ave. Springfield, MO 65803 (417) 616-1051 Lawn Service

Truman & Associates 1932 W. Chesterfield Blvd., #110 Springfield, MO 65807 (417) 881-9700 Financial Services, Planning, Consulting

The Drain Strainer 657 S. Weller Avenue Springfield, MO 65802 (417) 893-0737 Kitchen Equipment - Commercial

Oce Copy Systems 211-G S. Union Springfield, MO 65802 (417) 862-2679 Copying Machines & Supplies

Your Commercial Kitchen, Inc. 3433-C S. Campbell Avenue Springfield, MO 65807 (417) 863-7908 Kitchen Equipment - Commercial

Firestone - Complete Auto Care 2823 S. Glenstone Springfield, MO 65804 (417) 882-3751 Automobile Repairs & Service

PILR Technology Services PO Box 790 Duenweg, MO 64841 (417) 206-7457 Computer Software

Ribbon Cuttings

Fish Window Cleaning of Springfield 1722-W S. Glenstone, Room 200 Springfield, MO 65804 (417) 887-3474 Window Cleaning

Phase 2 Site Planning & Design, LLC 503 E. St. Louis Springfield, MO 65806 (417) 862-9244 Architects - Landscape

Hire Well Now 1404 Southern Hills Center West Plains, MO 65775 (866) 717-9808 Business Consultants

Q ENOTECA 308 W. Commercial Springfield, MO 65803 (417) 865-9911 Restaurants - Bar & Grill

Houlihan’s Restaurant & Bar - South 2110 E. Republic Road Springfield, MO 65807 (417) 883-3434 Restaurants - Casual Dining

Reward 4 Schools 2131 W. Republic Road, #59 Springfield, MO 65807 (866) 397-2457 Cards Rewards


Springfield Spirit | January 2011

Jumpin’ Joey’s, LLC – December 8 2550 S. Campbell

Creative Concepts! – December 9 2811 E. Galloway

Intrepid USA Healthcare Services– December 14 4305 South National Avenue

Lobby Display Business providing floral arrangements in John Q. Hammons Enterprise Center

Lilly’s Floral Shops

(Price Cutter Plus Stores)

January Spirit 2011  

Your monthly Chamber newsletter!

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