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May 2017

Spotligh1t on

Concessions Go Big or Go Home A Concessions Essay

Keeping Up

– Integrated POS Systems – Current Food Trends – Digital Menu Boards

plu1s: Record Attendance

Northwestern Showmen’s Club Safety Seminar

Funtastic Shows

Ovation Award Recipients

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Contents The Official Publication of the Outdoor Amusement Business Association

Features

Northwestern Showmen’s Club Safety Seminar: Largest Seminar Attended… Ever! Funtastic Shows Receives “Ovation Award” Want To Be Noticed? Think Digital Menu Boards Today’s Trends — Integrated POS Systems in the Modern Fairground Go Big or Go Home: A Concessions Essay Concessionaires Respond to Current Food Trends

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May 2017

ASSOCIATION 4 FROM THE OABA CHAIR

16, 19 SERVICES, BENEFITS & PROGRAMS

Concessions — Providing Diverse Experiences

Jammin’ Jamborees and Contribution Fund

5 MEET YOUR NEW DIRECTOR Stephen Broetsky

6 ASSOCIATION BUZZ Spotlight on Concessions

8 ON THE EARIE Tom Powell reports on the industry’s shows, fairs, colorful show folks and amusing events.

10 AS THE WHEEL TURNS Who, what and where are people making news? Here’s the scoop.

16 PHOTO GALLERY

GOVERNMENT REGULATIONS 20 DOT REGULATORY NEWS State and Federal Legislation and Regulations

CIRCUS MEMBERS 23 CAPITOL UPDATE Joan Galvin, Government Relations Consultant

24 FROM THE CENTER RING Rodney Huey follows circuses around the country.

The OABA catches members in action.

Facebook facebook.com/oabainfo

Twitter @oabainfo

Instagram @oaba51

Read with Smartphone Bar Code Scanner

Our Mission: To promote the preservation and growth of the

outdoor amusement industry through leadership, advocacy and education.

All advertisements appearing in this ShowTime publication are paid by the advertiser and the OABA reserves the right to refuse any advertising. The ads are provided on an “as is” basis and do not necessarily carry the endorsement of the OABA. In addition, the OABA does not guarantee, warrant, or endorse the information, products, or services of any corporation, organization, or person contributing to this publication.

ShowTime PUBLISHER|MANAGING EDITOR Robert Johnson 407.681.9444 H bobj@oaba.org EDITOR Dee Dee Alford 407.681.9444 H deedeea@oaba.org GRAPHIC DESIGN Avic-Versi Creative Jen Burge H 817.602.7254 H avicversi@att.net ADVERTISING SALES Dee Dee Alford 407.681.9444 H deedeea@oaba.org ASSOCIATION OFFICE Outdoor Amusement Business Assn., Inc. 1035 S. Semoran Blvd., Suite 1045A Winter Park, FL 32792 407.681.9444 H fax 407.681.9445 © Outdoor Amusement Business Assn. 2017

OABA OFFICERS

OABA TRUSTEES

CHAIR E. J. Dean 1ST VICE CHAIR Jay Strates 2ND VICE CHAIR Larry Yaffe 3RD VICE CHAIR Debbie Powers TRUSTEE 2016 Thomas J. Gaylin, III TRUSTEE 2015 Michael Wood TRUSTEE 2014 Chris Lopez TREASURER Mitchell Kaliff PRESIDENT Bob Johnson

OABA DIRECTORS Michael Brajevich Steven Broetsky Doug Burtch Tony Cassata Brad Dallman Andy Deggeller Michael Doolan Blake Huston Stacey Jamieson

Marc Janas Mary Johnson Michael Lauther Charlene Leavitt Ron Morris Lance Moyer Ben Pickett Rick Reithoffer Lorelei Schoendienst

Patrick Sheridan Scott Siefker Mary Chris Smith Greg Stewart Holly Swartz Rob Vivona

Mike Featherston-2013 Jeanne McDonagh-2012 Bill Johnson-2011 Dominic Vivona, Jr.-2010 Wayne McCary-2009 Andy Schoendienst-2008 John Hanschen-2007 Guy Leavitt-2006 Ron Burback-2005 Don Deggeller-2004 James E. Strates-2003 * Jackie Swika-2002 Danny Huston-2001 Jeff Blomsness-2000 Sam Johnston-1999 Buddy Merten-1998 * Richard Janas-1997 Jean Clair-1996 James Murphy-1995 Dominic Vivona-1994 * Bill Dillard, Sr.-1993 Tom Atkins-1992 * Red Wood-1991 * Deceased

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* Billy Burr-1990 Bob Coleman, Sr.-1989 * Milt F. Kaufman-1988 * Andy Andersen-1987 * John Vivona-1986 * Mike Farino-1985 James H. Drew, III-1984 Gerald L. Murphy-1983 * John A. Campi-1982 * Buster L. Brown-1981 * Hub Luehrs-1980 * Lloyd J. Hilligoss-1979 * Hal F. Eifort-1978 * Alfred H. Kunz-1977 * P.E. Reithoffer, Jr.-1976 * Bernard P. Thomas-1975 E. James Strates-1974 * Rod Link-1973 * C.J. Sedlmayr-1972 * John Portemont-1971 * William T. Collins-1966-70 * W.G. Wade-1965

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ASSOCIATION H MESSAGE FROM THE OABA CHAIR

Concessions — Providing Diverse Experiences E. J. Dean, OABA Chair 2017

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s I sit down to write, all that keeps coming across my mind is H-2B, H-2B, H-2B; those who received their approvals and are seeing their labor start coming in, those who weren’t fortunate to get in before the cap was hit, and even those who don’t use the program whose employees will be in an already more competitive marketplace. To think that it won’t impact you eventually is naive; what happens if you get capped out next year? All in this industry need to actively work together to get the necessary corrections made so that we can all get back to concentrating on what we do best: creating life-long memories for millions of fair and festival citizens across this great country. I was in D.C. recently on behalf of the OABA with Trustee Michael Wood, speaking with various Congressional offices about the importance of this program, not only for myself but for our industry as a whole. Regardless of whether you are in a Red or Blue state, your legislators NEED to hear from you, your impacted committees, and your suppliers. We need to inundate their offices with requests for support to get the Returning Workers Exemption (“RWE”) included in the budget extension (“CR”) the end of April, as well as to get on board with their fellow legislators who are working on long-term solutions. We will only be successful if we all do our part; we are at that critical moment. I always remark at the ups and downs of this business and how quickly things can change. Early last month I was in a somber mood as the northeast was hit with a late winter snow storm, dropping over 10 inches, only to have the sun come out the following day turning my pessimism to optimism in an instant. Our industry’s mindset is to persevere through whatever comes our way: weather, H-2B, fuel costs. The list goes on and on, but we always find a way to get through it and become stronger and wiser from it. Whether a single patron is on the grounds or 100,000 patrons, we are compelled to ensure that they all

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receive the great product that we offer. As our board descends on Boston this month for our spring board meeting, there will be much for us to discuss. Certainly, the need for H-2B visa reform and the OABA’s continued stewardship on behalf of the industry will be the hottest topic, but the association is equally engaged in other aspects as well. The other more notable will be the hopeful development and approval of our on-line training program. The education committee is actively developing course content now to demo to our board in May. From there we will begin working with sister organizations and industry experts promoting the new self-paced education programs throughout the industry. From the content that exists already, along with subject matter that has been discussed, there is a tremendous amount of potential to enhance the knowledge of our front-line staff. This month’s theme of concessions is where my family, and many in this industry, first got their calling. My grandfather got in the amusement game business as a young man at the amusement parks of Salisbury, MA. Later he expanded his operation into the bingo trade playing various fairs throughout New England and New York, operating with great shows like King Reid, World of Mirth and Coleman Bros. (who, in 2016 celebrated their 100th year in business). Ed McMahon, the famous sidekick on the Johnny Carson Show, worked the BINGO on my grandfather’s route. This was his first job talking on a microphone. Ed left the BINGO business after two years to enlist in service for World War II. Today, despite the competition of X-Box’s and PS4’s, people are still in need of this old-fashioned fun and entertainment. Some of the most popular games on any midway are the classics that have been around for over 100 years. Currently, the difficulty concessions face is not in their numbers, but in providing diverse experiences. As most of our industry is coming out of winter hibernation, I hope that everyone has a safe and successful season. H

H OABA ShowTime Magazine | MAY 2017

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ASSOCIATION H ASSOCIATION BUZZ

Spotlight on Concessions Bob Johnson, OABA President

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n this May magazine we are featuring Concessions as our theme, along with our usual support from advertisers specializing in concession trailers, equipment and supplies, and others who support the mobile amusement industry with their advertising. We reached out to board members Holly Swartz with HitchHiker; Marc Janas with Powers Great American Midways; Nathan Janousek, our new director-at-large, with Fun Biz Concessions; and former treasurer and good friend Dan Kroeger, chairman of Gold Medal Products, for editorial help... and guess what, they all came through with interesting short features in this issue. Read about what’s new, food and game trends, and what others are doing to help you stay competitive. Concessionaires for many years have helped show owners and fairs with a constant revenue stream of funds from food and game operations, as well as some who sell novelties and souvenirs. For fairs and carnivals it’s about “selling real estate,” as many say. While we know food is a necessity of life and there is no place else our guests can get the wide assortment and exotic food items our fairs and festivals offer, game operators must rely on welltrained, friendly game agents and trendy stock items to make money.

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Whether it’s a group game or a single player game, there’s a challenge for everyone once they decide to play. The big difference is games for children and those for adults and the appealing prizes they offer. While we have a captive audience, you need to get at least one meal for families during their four to seven hour stay. And for games, it’s the appeal of licensed movie or cartoon characters that appeal to younger children. When your customers see beautiful food or game trailer wraps, fantastic LED lighting, excellent products on display or photos, along with beautiful marquees with lots of flags… it’s a beautiful sight to behold! A well-decorated and well-lit food or game concession is like good pop art which attracts people. As you begin your 2017 season, think about your most important asset, your employees, and whether you are doing everything in your power to provide a good work environment. The great food concessionaires take time to train their staff because they know a friendly attendant can usually sell the patron into buying a drink or purchasing something else for another family member. We know that many food customers come back each year hoping to find their favorite product they enjoyed at the fair last year. H

H OABA ShowTime Magazine | MAY 2017

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ASSOCIATION H ON THE EARIE

On The Earie Tom Powell, OABA News Ambassador

O

ver the years I have received phone calls, cards, letters, and more recently, e-mails that remind me how much fun it has been writing a column for 45 years, not to mention those I did strictly on my favorite subject of sports for 15 years before that. It’s a lucky person who makes a living at something he loves to do, and with all the day to day issues, I’ve tried to emulate Jimmy Breslin, who wrote articles that everybody could understand and relate to. I always said if you write a good column, you give of yourself and people get to know who you are, flaws and all. One of the nicest things ever written to me was from an entertainer who made his living as a professional pick-pocket by the name of Tom Powell. He said reading my TP on AB while grinding out a living on the road each week was like getting a letter from home. Breslin wrote in a gritty style for the New York Daily News. The average reader felt as if he grew up with him, frequented the same bars, rooted for the same sports teams, liked the same foods, and couldn’t wait to see what he had to say next. Martin Ritter was one of my heroes. He and Ed Charles, while both in their 90s ran The Great Allentown, PA Fair for many years. Ritter had a fabulous collection of watches, which he loved to show off in his office, while offering visitors, including me, choices from his fine selection of whiskeys. On one visit there, he offered to take Ray Pilszak and me to the exclusive Lehigh Valley Country Club where he was a charter member. He assured TV personality Chuck Woolery, who was with us, that we would not be required to wear sports coats. That didn’t happen, as we were stopped at the door. Luckily, they had some coats available that almost fit us, but Woolery, who is about six feet six inches tall, didn’t wind up looking as well as Ray and me.

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I was invited to speak at the New York Association of Fairs Convention in 1993. Ritter sent me a clipping from a local paper with my photo and background information in it. He penned, “Enclosed are two photos of the real handsome Irishman who delivered not only a challenging address, but a humorous one as well. In fact, Tom, speakers appearing on other programs quoted you and the advice you gave. God bless you and your family.” I gave that speech at 8:00 in the morning and it was supposed to last until 9:45, but I know I didn’t talk that long. I’ve always treasured the many friendships which never would have been as attainable if not for the 34 years I spent with Amusement Business and the last 11 with the OABA. I learned from our great AB Publisher Walter Heeney that the subjects we covered were symbiotic, or as we liked to say, it all came together. The aforementioned Ritter thought so highly of Heeney that he made the unforgettable remark about him, “I never met a man with so many ideas. And some of them are good.” Don Greimann, two-time president of the Iowa Association of Fairs, and I hit it off from the first time we met and that friendship continues today. He, Bill Alter of National Ticket Co., and I made it a point to make time each year during the Las Vegas convention to have a drink or two in a quiet bar. I recall Don saying that if it weren’t for me and AB, he never would have got to know, let alone ever hear of, the likes of Danny Fleenor of the Hurricane Hell Drivers, Benny (Boom Boom) Koske, and so many others. I have a letter he wrote where he said, “One of the highlights of the IAFE convention in Las Vegas for this old country boy from Iowa is the opportunity it affords me to visit and socialize with you. As one grows older, you realize more and more how dear and precious friends are. Although we meet but once a year,

I number you among my most valued. Needless to say, I always enjoy bending the elbow with you and Christine.” Bill Luther, an arena manager who spent many years at the Norfolk, VA Scope, wrote, “Another year has passed and you continue to make it enjoyable for all us old arena managers. Miss seeing you. It’s hard to get into trouble without your influence.” His assistant, John Rhamstine, who is now the manager there, wrote, “Missed you and Christine in Las Vegas. I didn’t have anyone to screw up with, joke with, or drink Scotch with.” One of my favorite messages was from Dean Phillips, who ran the Hoosier Dome in Indianapolis. After I had undergone surgery in 1994, he wrote, “I could have told you the Man Upstairs was not ready for you. He simply hasn’t been able to find your proper niche since you are truly one of a kind. The truth is when St. Peter was trying to explain what you did for a living (and the fun you have doing it), even God didn’t know what to do with you.” When he was in charge, he would beg me to visit his building. On our way back from Notre Dame football games on Saturdays, he would be waiting for me on Sunday to take me to a suite to watch an Indianapolis Colts game. After Phillips had retired and a guy named Barney Levengood had taken over, the tone changed drastically, as it does at most venues. George (Bud) Gilmore of Smokey’s Greater Shows, an avid basketball fan, asked if I could get him into the Final IV at Indianapolis. When we got to the gate, Barney said I could not bring a camera into the building. I wanted to take pictures along with getting stories. Jim Masone, who had the food service, saw what was going on. He stuffed my camera into a tray with hot dogs and paraded Gilmore and me to a suite, where the bartender turned out to be his wife.

H OABA ShowTime Magazine | MAY 2017

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Jim Frederiksen, right, was busy selling slides at his booth during the trade show in Gibsonton. Assisting him was Larry Henderson.

Among the first people seen during the annual trade shows of NICA and the International Independent Showmen’s Association in Gibsonton were food concessionaire Kevin McGrath, left, the Best Around, and Giant Slide builder and operator Fred Pittroff. Dominick Palmieri, right, Ray Cammack Shows, is the new president of the National Independent Concessionaires Association. Richie George, left, George’s Fine Foods, is past president of the International Independent Showmen’s Association. They were seen in Gibtown.

Masone was an old Balloon Peddler, and a guest in the suite was Col. Blake Coleman, one of the illustrious group that included John (The Peddler) Curtis, Oklahoma Red Gates, Earl (Louisville Junior) Scheler, Danny (Popcorn) Craig, Burl (Camel Rider) Nordine, and Detroit Gary McNeal. We never got thirsty. Most of these memories were stirred up by Christine digging through boxes and finding all kinds of old photos, notes and other memorabilia. I haven’t touched the surface yet and she still has plenty of boxes to go through since we moved recently. I have to admit that we have been blessed. Please send news to tomp@oaba.org, or call 615-319-1258. Have all great days, and God Bless! H

Michelle Card, left, is the new executive director of NICA. Audrey Poole is with Ron and Laura Porter’s Fare Foods, which runs the NICA Business Expo and Fare Foods food show.

From left are Fred McDaniel, McDaniel Brothers Shows, Lodi, NJ, with his daughter, Roseanna McDaniel, and wife, Roseanna Biancardi McDaniel. She owns Ace Amusements of Yonkers, NY. “He and his brothers are my biggest competitors,” she says, with a laugh.

Harold Fera, left, Rockwell Amusements, N. Scituate, RI, talks business with Tony and Donna Thomas, Tony Thomas Catering, Wilkes-Barre, PA, a town where Thomas is also a former alderman.

Food concessionaire Larry Habeck, left, was president of the Gibtown Club in 1987. He’s seen visiting with Mike Chambers, who traveled independently for years with food stands. Mike’s parents, Ray and Mary, had Glass Houses, an ice cream stand and other concessions. Amy and Eddie Powers are now partnered in the Powers & Thomas Carnival, formerly Swank’s Steel City Shows. Eddie is the son of Les (Corky) and Debbie Powers of Powers Great American Midways.

Al Dorso, center, is president of The Meadowlands Fair, East Rutherford, NJ. With him are games and food operator Joey Fowler, left, and Terry Grace, who works for the fair. From left are Bette Reithoffer, Father John Vakulskas, and Jan and Jack Stoorza. Jan is the sister of Rick and Pat Reithoffer and she and her husband work on the show’s Orange Unit. Bette is the mother of Rick, Pat and Jan, and she is looking great. MAY 2017 | OABA ShowTime Magazine H

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ASSOCIATION H AS THE WHEEL TURNS

Making News... for HemisFair ‘68. He held the food and beer contract for the HemisFair Arena between 1967 and 1974. That food and beer contract became a key component in bringing a professional basketball franchise to San Antonio, and Philip sold his contract to the Spurs franchise. During HemisFair ’68, he became friends with many of the carnival contractors who operated rides and food concessions at the fair. He invested in mobile food trailers that travelled to various fairs throughout the U.S. and Canada

IN MEMORIAM

Philip John Sheridan

until 2007. His operation expanded to include rides and the exclusive carnival contract for the Fiesta San Antonio Commission

Philip John Sheridan, 89, passed away on

for 25 years and the San Antonio Livestock Exposition for 19

March 18, 2017. He was born on October 28,

years. He also operated the Brackenridge Park snack bar, car-

1927 in San Antonio. Philip earned a degree

ousel and paddle boats, and in 1988 acquired the contracts to

in history from St. Mary’s University. He was

operate the train and skyride for 12 years.

a commissioned Lieutenant in the Marine Corp. He was a teacher and then a school principal in San Antonio.

Philip was preceded in death by his parents, his three brothers, and four of his sisters. He is survived by his loving wife of 62 years, Rosemary Barron Sheridan; his five children, Brigid and

Philip always had summer jobs providing food services at

husband Jon Krick, Eileen and husband Dr. Joseph Shayeb, Molly

local swimming pools and parks. He resigned his school prin-

Sheridan, Philip Jude Sheridan and Patrick Sheridan. He is also

cipal position when he was awarded the exclusive ice contract

survived by seven grandchildren, a sister, and numerous nieces and nephews.

Special Birthday Celebration

september 2015

$7.00

$7.00

october 2015

12 issues per year!

Subscriptions starting at $50. ANNUAL INDUSTRY

BUYER’S GUIDE

Carnival Magazine is the premier magazine for the carnival industry, the most thrilling business in the world. Contact us today to purchase your new subscription or renew your existing one. Only $50 per year for 12 issues of the most exclusive news of your favorite show owners, fair managers, concessionaires, and independent operators. You will also have access to our IISF and IAAPA trade show editions as well as the latest carnival directory and fair route listing.

David Leonard Dorman, son of Chrissy Martin Dorman and Philip Dorman, on his sixmonth birthday enjoying the Mighty Thomas Carnival MerryGo-Round during the WBCA Festival in Laredo, Texas. What makes this moment even sweeter than this adorable little boy is that this very Merry-Go-Round was originally owned by his great-grandfather, Albert Martin, up until the late 1950’s when it was sold to The Mighty Thomas Carnival. What a special moment for this little guy! H

SUBMISSION H AS THE WHEEL TURNS Call Carnival at (704)638-0878 or visit us online at www.carnivalmag.com

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Announcements or suggestions can be emailed to oaba@oaba.org

H OABA ShowTime Magazine | MAY 2017

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FEATURES H

NorthwestERNShowmen’sClub

Safety Seminar Largest SeminarAttended...Ever!

T

he Northwestern Showmen’s Club Safety Seminar concluded its 37th annual seminar of teaching both hands-on and classroom training for amusement industry safety. This was the largest attended seminar so far, with 208 folks attending. Students came from Arizona, Canada, California, Nevada, Oregon and Washington. Special guest from the OABA was E.J. Dean, newly-elected OABA Chair, as a guest of OABA Trustee Ron Burback and his wife, Beverly. E.J. rocked the auction fundraiser event by bidding on and winning an adorable ice cream stand for his niece. In addition, E.J. presented the OABA’s $1,000 sponsorship of the safety seminar. Thirty-three different classes were offered over the four-day seminar and were taught by industry experts who volunteer their time and expertise to the seminar. They were: Patty Sullivan, Eli Bridge:, Ray Reiger, Loss Control; C.W. Craven, Proper Rigging; Albert Riedan, Batach, Inc.; Phil Slaggert, Midway Training;

Bucky Elkins, Carnival Training; John Lamereaux, Funtastic Shows; Dayren Simms, ride inspector; John Dotson, NARROS; Kim Jones, Funtastic Shows; Dennis Sutherland and Drew Tewksberg, McGowan Insurance; Patty Beasly and Cindy Huddy, When Pigs Fly; as well as OSHA, SAIF and DOT representatives, who taught safety classes. NWSC President Bruce Anderson hosted the event that took place at Oaks Amusement Park and the Funtastic Shows campus in Portland, Oregon. The safety seminar ends on the fifth day with CPR, First Aid, AIMS and NAARSO testing. Special thanks to: OABA; Pat and Geraldine Davis, Davis Shows Northwest; Allied & T.H.E. Insurance; Ron and Bev Burback, Funtastic Shows; Martin Vine, MV Attractions; Haas & Wilkerson Insurance, and Showmen’s League of America for their financial sponsorships and other contributions that help keep this seminar — one of the best safety training programs and values for the amusement industry. H

Ovation Award Funtastic Shows Receives

F

untastic Shows was named the 2016 Supplier of the Year by the Oregon Festivals and Events Association recently at their annual conference in Seaside, Oregon. This honor goes to a fair or festival member who is among the “Best of the Best!” The Ovation Committee chose Funtastic Shows because of their long history of “bringing smiles to hundreds of million children and adults for over three decades”, according to Ovation Chair Scott Ingalls. The show employs 35 fulltime employee, and in the summer months the show employs thousands of seasonal staff when operating in

Ron and Bev Burback are pictured graciously accepting this honor. Washington and Oregon, as well as giving back to the amusement industry in many ways. The company sponsors, donates, consults and educates others in the outdoor amusement industry. The management staff

FEATURES H

has served on multiple industry boards in the amusement industry, including four directorships at the Oregon Fairs Association and the mobile amusement industry’s trade association, the OABA. Together, Ron and Beverly Burback are truly industry leaders when it comes to raising the bar on guest satisfaction, quality and safety for portable amusement rides and attractions. Beverly’s leadership, along with her husband, of the Northwestern Showmen’s Club Annual Safety Seminar for over 30 years has improved carnival ride and worker safety for many companies in the amusement industry. H MAY 2017 | OABA ShowTime Magazine H

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H FEATURES

Want To Be Noticed?

THINK DIGITAL MENU BOARDS

By OABA Director Holly Swartz Hitch-Hiker Manufacturing

T

he 2017 amusement season is here with the excitement of large crowds bringing hungry fairgoers and fun seekers! County and state fair food is the big treat that many have been waiting for and the food concessionaire is ready to serve it. Food trailers across America are getting prepped and ready for opening days ahead. So what’s new that can help attract these guest to notice them in the sea of food trailers? Digital Menu Boards... that’s what is trending in the food concession industry now! The technology that allows vibrant signage to be seen well during the day and stand out at night. At HitchHiker Mfg. this is becoming a standard request on new trailers. With a simpler version, the owner or operator has the ability to have their menu items or pricing changed accordingly. This has

H FEATURES

been helpful since the option before was to peel numbers and re-apply menu prices that can be tedious and give a nonprofessional look. The upgraded options for digital menu boards would add motion graphics or video of food and drink that is specific to the trailer food products. This is done with content creation that is user friendly and priced according to level of content. The motion can attract a potential customer’s attention and also contribute to up-selling product at the window. The key to a well-done digital menu board is to be functional and complement the look of the trailer with well-done graphics and the ability to be read clearly. So, keep your eyes open when walking the midway this summer and you will see how technology is helping to grab attention when fairgoers have so many options to choose from this season. H

POS SYSTEMS Today’s Trends INTEGRATED IN THE MODERN FAIRGROUND By Nathan Janousek – Fun Biz Concessions, Inc.

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he modern concessions operation can no longer be run with an apron and a notepad. Technology is changing the way the world does business and the fair world is no exception. The greatest trends I am seeing in my own operation revolve around information. How information is gathered, processed and stored are just a few of the questions we are seeking to answer as newer and better point of sale systems are becoming available. Point of sale systems can be a one stop shop for the concessionaire looking to solve an array of problems, from employee scheduling to inventory control to accounting. The modern fairground and modern midway have computers everywhere, from scanners for tickets, to kiosks, and the point of sale systems in use at every food stand. As a food vendor, I can say the technology available in these point of sale systems has really given us access to information in abundance and in real time. We are able to access all points of sale from our smart phones and know exactly what is selling, who is working where, and do real time inventory auditing. Most of the new touch screen POS systems will export sales data to Quickbooks, as well as an integrated time clock functionality. We have added thumbprint scanners to all of our trailers to get the most secure and accurate time clock data possible. From a security standpoint, the systems have delivered in a big way. As an owner, we can control very specific permissions for every employee. This may mean that only one individual at the stand has the ability to open the cash drawer without ringing a sale, or a variety of other duties which can be tightly controlled.

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With all of the data being available in real time, checking inventory for following day orders has become much less tedious. We no longer have to manually count every item in the middle of the afternoon to see what is needed. By simply keying in the starting inventory and entering the daily orders received, the systems reconcile with sales and give an extremely accurate indication of what is on hand. The sales information available also lets us know what is and what is not selling, which makes it very easy to decide which items to cut from the menu. As business owners in this fast paced and information saturated age, we must find ways to create efficiency. The extremely robust and easy to use point of sale systems available for concessions operators are, in my opinion, absolutely necessary. Greater accountability, faster access to sales data, and security are just a few of the immense benefits I’m seeing fellow concessionaires take advantage of with integrated POS systems. If you haven’t already invested in this aspect of your operation, I would encourage you to take the leap see how POS systems can make your life just a little bit easier. H

H OABA ShowTime Magazine | MAY 2017

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BIG go

FEATURES H

or go home

By OABA Director Marc Janas, Powers Great American Midways

G

o big or go home are the trends for both food and games in 2017! The bigger the better — whether it’s the size of the actual game itself or the colorful plush being handed out to the winner — in 2017, size does matter. The days of the small prize and 12 buildup steps for choice are gone, having evolved to large choice prizes to carry on the midway for bragging rights and the trophy when they get home to show family, neighbors and friends. In the age of one game for $5 and three games for $10, today’s midway guests expect to win, and win big! The food trend is the same; the bigger the better. Pile it on and pile it up! Make it a pyramid of deliciousness on top of a plate. Give them a giant bucket of goodness, each layer having its own mouthwatering flavor, with a melted mix that sticks to your fingers or fills that plastic fork to its breaking point. Huge food portions that can be shared by the whole family. Giant stuffed toys that take two people to carry or take turns carrying. In my opinion, this seems to be the midway visitor’s choice for flavor and fun in 2017! H

a concessions essay

MAY 2017 | OABA ShowTime Magazine H

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H FEATURES

CONCESSIONAIRES RESPOND TO

Current Food Trends By Heather Gims, Gold Medal Products

I

n concession foods, you rely heavily on established, tried and true favorites. Yet, there are advantages if you are able to also find ways to incorporate food trends into your menu. Typically, trending foods will have a higher perceived value or convenience factor, meaning they can be more profitable. In addition, you increase sales opportunities by offering something that sets your Food Concession operation apart. With so many food options available at Fairs, it can even potentially expand your reach by attracting new customers. Let’s take a look at which trends are most influencing concession foods and practical ways that concessionaires can incorporate them.

1

Local Flare Makes a Difference Philadelphia

has cheesesteaks. In Maryland, it’s crab cakes. And the Chicago-style hot dog is a classic. It’s no secret that certain cities or regions have foods they take pride in. Use this to your advantage

and be creative at how you incorporate it. For example, Cincinnati has its own well-known style of chili that is now available as a popcorn seasoning. Another suggestion is to dress up your hot dogs or nachos with toppings that reflect your local area. In the south, it may be a special blend of BBQ sauce. Or in California, you may add avocado slices. You can also make your own unique flavor combinations and start your own trend!

2

Presentation Matters You can sell the

same product, but suddenly attract more attention just by changing up your presentation. Funnel cakes are mostly sold in the traditional cake style. However, you can also serve up Funnel Swirls® on convenient sticks or sharable, portable Funnel Fingers™ in a cone. Guests enjoy having options.

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Another factor you can influence is your packaging. An oversized jumbo package of popcorn or cotton candy is like a walking advertisement for your concession operation.

3

Connect with Nostalgic Tastes

Consumers are craving something more than just new or different flavors; they want an experience that engages them. Throwback flavors encourage an emotional connection. Try a birthday cake flavoring, available for either candy glaze for popcorn or as cotton candy floss sugar. Another new twist on an old favorite is red velvet funnel cake topped with a rich, cream cheese icing.

4

Grab-an d-Go

Sometimes one of the biggest challenges food concessionaires have is being able to serve a long line

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of customers as quickly as possible without sacrificing quality. To manage those busy times, you need responsive “grab-and-go” solutions like prepackaged foods, including caramel corn, nachos and cotton candy. Meister Bake® Pretzels are also helpful, as they do not require refrigeration. If your location has the ability, you may consider having a mobile serving station to meet the crowds where they are. Convenience impacts purchase decisions, so be accommodating to your customers.

Worldwide Influence Seasonings

can help create flavors with worldwide appeal, whether used on popcorn, wings, fries or other foods. Mediterranean is touted as one of the top emerging flavors. Just released this year, Mediterranean Herb Shake-On Savory Flavor features Greek-inspired spices. Sriracha’s red hot heat and garlic is another very popular flavor. And dessert-inspired Churro is an enjoyable traditional Hispanic pastry. There’s a lot of variety that you can use to your advantage. There isn’t a one-size-fits-all solution, and we know the mobile food concessionaires are creative, but the great part is that you have the ability to customize and determine what will work best for you. The main takeaway is to try something and you’ll find new ways to make the most of your food concession biz! H

Heather Gims is the communication specialist for Gold Medal Products Co. www.gmpopcorn.com

MAY 2017 | OABA ShowTime Magazine H

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ASSOCIATION H PHOTO GALLERY

Photo Gallery

Jammin’ Jamborees

NICA and OABA Visit With Sysco

PROGRAM

2017 OABA Jammin’ Jamboree OABA Jamborees are fun, exciting and entertaining. They provide an opportunity for everyone on the show to get together and have a great time while doing some good for the OABA.

2017 Jammin’ Jamboree Totals

Twentieth Century Rides . . . . . . . . . . . . . . . . . . . . . 7,025 TOTAL $7,025

2017 OABA Jammin’ Jamboree Schedule NICA President Dominic Palmieri, Odyssey Foods; Rebecca Kelly, director of national accounts, Sysco Corporate; Deb Aschmann, Dutchess County Fair, NY; OABA Director Charlene Leavitt, Ray Cammack Shows; Rey O’Day, NICA executive manager of councils; and Kevin Graham, director multi-unit sales, Sysco Houston.

Twentieth Century Rides Brownsville, TX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . March 1

IAFE Zone 4 Spring Conference – Bloomington, MN

OABA Trustee John Hanschen, center, conducted a break-out session: Carnival Trends & Safety Standards. He’s pictured with Jennifer Tichy, secretary of Hennepin County Fair, and Don Merkens, Norman County Fair, Ada, MN.

OABA Sr. VP Al DeRusha visits with Marla Calico, president and CEO of IAFE.

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Sharon Wessel, president Minnesota State Fair, and Janice Albrecht, past secretary of Minnesota Federation of County Fairs.

Jim Foss, past member of the Minnesota State Fair Board, and Jerry Hammer, CEO Minnesota State Fair.

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ASSOCIATION H SERVICES, BENEFITS & PROGRAMS

Twentieth Century Rides – Brownsville, TX

Donna Barnes, pictured with Al DeRusha, meticulously crafted this beautiful carnival inspired scenery on letters, which Chris and Joe Sutton won with the highest bid in the live auction.

Getting ready to cut the beautiful Jamboree cake: Phil and Chrissy Dorman, Tasha Wagner, Leonard Martin, Heather Pederson and Dennis Bossman.

Thanks to Kenny Hart Jr., “Junior,” for visiting the Jamboree and donating the homemade moonshine and Cuban cigar which was won by highest Yup, that’s John Hanschen, left, bidders Chris Atkins and Steve Pegg. decked out for the party, pictured with Al’s son, Glenn DeRusha. Top bidder for this Coca-Cola fridge complete with bottles of cola and a bottle opener donated by Chris and Joe Sutton was Dennis Bossman. He was excited to purchase it for his daughter who is heading to college.

Natasha Wagner worked the silent auction.

One of the more unique live auction items was this Luckof-the-Irish basket donated by Tim and Kerry Elenbaum filled with goodies. John Hanschen, Mighty Thomas Carnival, was the lucky bidder who took this home.

With stiff competition for the costume contest, Heather Pederson (Louise & Claire) and her homemade disco fever costume got the attention of the crowd and won a crisp $100.

OABA Sr. VP Al DeRusha, right, and Bryan Heilgendorf with his OABA jacket.

Chris Atkins and Brandon Petree conducting the 50/50 drawing. MAY 2017 | OABA ShowTime Magazine H

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ASSOCIATION H SERVICES, BENEFITS & PROGRAMS

Photo Gallery

continued

Houston Livestock Show and Rodeo

Director of Agriculture for State of Texas and friend Sid Miller visited with Charlene and Guy Leavitt, Ray Cammack Shows.

OABA’s MAI, Inc. show school donation presented by Chair Lorelei Schoendienst, second from left, pictured with teachers and students of Cammack Christian Academy at the Houston Livestock Show and Rodeo.

Top Golf Fundraiser At the OABA’s Top Golf event in Tampa in February were, from left, John Ariale, lobbyist with Cloakroom Advisors; Bob Johnson, OABA president; Mark Anderson, lobbyist with Kelley Drye & Warren; Gregg Hartley, president of Cloakroom Advisors and Rick Reithoffer, CEO Reithoffer Shows. Organizer and OABA Director Rick Reithoffer, along with other board members, of this first annual event helped raise awareness and funds for the OABA’s H-2B Advocacy initiatives for seasonal guest workers. This program is vital to many carnivals and large concessionaires in the United States, giving them a reliable, stable and trained workforce to help America’s fairs each season. Over 80 percent of these seasonal foreign workers return each year, legally, to supplement their American workforce.

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H OABA ShowTime Magazine | MAY 2017

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ASSOCIATION H SERVICES, BENEFITS & PROGRAMS

Contribution Fund PROGRAM

• Get Your Contribution Fund Tickets Now

2017 OABA Contribution Fund

• This is deductible as a business expense

Deggeller Attractions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3,180 Frazier Shows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 770 TOTAL $3,950

OABA Contribution Fund Program THE OABA’S CONTRIBUTION FUND offers three different plans to meet your show’s contribution to the OABA and in turn rewards the show and concessionaires for these donations.

WHY SHOULD I PARTICIPATE? You will be given the opportunity to receive cash prizes for your contributions to this program and help the OABA protect the carnival industry.

WHAT IS IT? Fund-raising for the OABA has always been based on the generosity of its members and depends on members to pay their fair share, the theory being that the organization belongs to the members who raise relevant issues and in the belief that they will also underwrite activities. Support and participation of enough members will provide the revenue necessary to continue and improve on membership services.

HOW IS IT HANDLED? This OABA program advises member carnivals to collect funds from all office-owned and independent concessions and rides, side shows and arcades. When the show owner collects the money, they need to give or complete a receipt. The show or concessionaires then send the receipts to the OABA office, which will be eligible for monthly and annual incentive prizes. Please note that it is important to include your phone number on your receipt, as we want to be able to contact you when you win!

WHAT IS THE MONEY USED FOR? The funds collected for this program are earmarked for legal, legislative and lobbying issues. Also, funds are used to continually upgrade member services. CAN’T I JUST CONTRIBUTE? Sure, but then you lose out on the opportunity to participate in winning cash incentives.

SEND IT ALL IN! Funds are solicited and contributed in the name of the OABA. Once money is collected, please send it monthly to the OABA office in form of a check or money order. You may check ShowTime magazine where the contributions and monthly winners in each plan will be published monthly. H

Wing Industries Gull Wing Working with the Carnival Industry since 1989 Contact us at:

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Bronze Plan Contribution from Concessions & Rides $5.00 per event Monthly drawings April-October First Prize $300 Second Prize $200 Third Prize $100

Final drawing in February First Prize $3,000 Second Prize $2,000 Third Prize $1,000

Silver Plan Contribution from Concessions & Rides $10.00 per week Monthly drawings April-October First Prize $400 Second Prize $300 Third Prize $200

Final drawing in February First Prize $4,000 Second Prize $2,000 Third Prize $1,000

With all of the equipment and supplies to make a delicious and profit building line of fun foods!

Bronze and Silver Plans: If the carnival contributions exceed $5,000, OABA dues are waived for carnival.

Gold Plan Contribution from Concessions & Rides $5.00 per day Monthly drawings April-October First Prize $500 $400 Second Prize Third Prize $300

Final drawing in February First Prize $5,000 $2,000 Second Prize Third Prize $1,000

Gold Plan: If the carnival contributions exceed $10,000, OABA dues are waived for carnival.

Call today for a FREE Catalog! 800.543.0862 | gmpopcorn.com MAY 2017 | OABA ShowTime Magazine H

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when proposing additional regulations. Christopher Hart, Chairman of the National Transportation Safety Board, testified that the NTSB has seven truck safety items on its priority list for federal agencies: H Increase Implementation of Collision Avoidance Technologies; H Expand Recorder Use to Enhance Safety;

H End Alcohol and Other Drug Impairment in Transportation; H Require Medical Fitness; H Strengthen Occupant Protection; H Reduce Fatigue Related

Accidents; and,

H Eliminate Distractions. DOT IG Confirms Restart Study Findings; Restart To Remain As Is The U.S. Department of Transportation Inspector General has submitted a letter to Congress concurring with the conclusions reached by DOT that a study of the Obama Administration changes to the driver hours of service rules did not result in any net benefit relating to driver fatigue, health longevity or safety. Thus, the current hours of service rules, and the 34-hour restart of

weekly on duty periods, will remain unchanged. Under the driver hours of service regulations in 49 CFR Part 395, for fleets that operate six or fewer days a week, a driver may not drive a commercial motor vehicle after being on duty more than 60 hours in the previous seven days. For fleets that operate seven days a week, a driver may not drive after being on duty more than 70 hours in the previous eight days. In 2004, the Federal Motor Carrier Safety Administration amended this requirement to include a “restart� provision in the weekly on duty

limits. The restart allows the driver to reset that weekly on duty limit after having 34 consecutive hours off duty. The idea behind the restart is that the 34 consecutive hours off duty, which generally includes two sleeping periods, will overcome the effect of cumulative fatigue from the long weekly duty periods. This restart provision was welcomed by drivers and management alike, as it gave fleets additional flexibility in scheduling without jeopardizing safety. Drivers were no longer forced to sit for up to three days at a truck stop or other location on the road to

MAY 2017 | OABA ShowTime Magazine H

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ASSOCIATION H CIRCUS MEMBERS

Capitol Update By Joan Galvin, OABA Government Relations Consultant

I

t’s May! Spring break is behind us and summer is straight ahead... Springtime in Congress saw many of the animal rights issues we have come to know in the past resurface. With Feld Entertainment no longer in the circus business, national animal rights organizations may feel emboldened in pushing their agenda. What they have not counted on is that the OABA and our allies, such as IAFE and ZAA, will remain committed, vigilant and united in our opposition to their extreme agenda. Legislation introduced in March and April includes: H The Traveling Exotic Animal Protection Act (TEAPA), a bill to prohibit exotic animals in traveling circuses. The bill has been introduced several times in the past, with little success. H The Big Cat Public Safety Act (HR 1818), a bill to restrict breeding, possession and interstate movement of tigers, leopards and lions. Again, this bill has been introduced in multiple Congresses and has not advanced. H The PAST Act, a bill purported to address issues of the (unacceptable) soring of walking horses, but in reality shutting down an entire show industry by relying on inexact science and subjective inspections.

OABA advisor Joan Galvin and friends attend one of the final Ringling Bros. shows in Washington DC. Updates on the status of these bills, plus addition to multiple state and local initiatives, can be found at the CFA/ OABA sponsored “grassroots” webpage http://grassroots.circusfans.org. Please check in often and help support our efforts to fight back against extremism.

Finally, May 2017 will mark the end of an enduring 146-year-old American tradition — older than baseball — and a beloved part of millions of childhood memories. We thank them for all the wonder and joy they brought to all of the “children of all ages” over the years. H

Puppy Roll Faribault, MN

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ASSOCIATION H CIRCUS MEMBERS

From The Center Ring Connecting & Protecting the Circus Industry!

Rodney Huey, RAH PR Strategies OABA Circus Media Consultant

M

ay 2017 marks one of the most historic months in recent circus memory. That is when Ringling Bros. and Barnum & Bailey’s Circus Xtreme presents its final performances in Providence (RI) May 4–7 before permanently closing; and Out of This World plays Charleston (WV) May 4–7 before presenting its final 16 performances in Uniondale (NY) May 12–21. That’s a total of 33 opportunities to see and enjoy The Greatest Show on Earth before it’s gone. Rumor has it that there will be no traditional “home run” on the RBBB trains back to Ellenton (FL), thus putting an end to America’s “railroad circus.” In fact, Feld Entertainment has already put all 75 coach cars and 43 flats up for sale or salvage. In New York City, new Big Apple Circus owners Neal Kahanovitz and Larry Solheim announced its rebirth that will debut at the Lincoln Center in October, and then embark on a 40-city national tour. High wire superstar Nik Wallenda has signed on as BAC’s headliner, and Mark Lonergan and Joel Jeske from NYC’s Parallel Exit have been recruited “to direct and create the 40th Anniversary Season of The Big Apple Circus.” Obviously BAC is anxious to take advantage of the void left by RBBB’s closing. Universoul Circus winds up its Queens (NY) engagement on May 7 and plays Newark (NJ) May 9–14, then it’s on to Mt. Vernon (NY) for shows May 16–29. The stage show Circus 1903: The Golden Age of the Circus plays the Knight Theater in Charlotte (NC) May 2–7, followed by performances at the Music Hall at Fair Park in Dallas (TX) May 23–June 4. Circus Vargas sets up its tent along North Front Street in Burbank (CA) and in the Westfield Promenade in Woodland Hills (CA) this month. Carson & Barnes Circus, that claims to have presented more than 30,000 performances since its creation in 1937, plays several lower Midwestern dates this month before moving on along its 200-city itinerary. Kelly Miller Circus, now in its 81st touring season, hits 17 cities in Arkansas, Indiana, Ohio and Kentucky before closing out the month in Grantsville (MD). 7 doigts de la main (Seven Fingers of the Hand), the Canadian-based stage circus co-founded by Pippin choreographer Gypsy Snider, recently completed the spring portion of a U.S. tour in Richmond (VA), Fairfax (VA) , New York City and Portsmouth (NH) before returning home for performances at the Centre National des Arts du Canada in Ottawa, Ontario. Cirque du Soliel’s new custom-made show for Argentina audiences — Sép7imo Día — No Descansaré [sic] (Seventh Day — I Will Not Rest) is a circus-style tribute to the Argentinian rock band Soda Stereo. The show marks Cirque’s fourth musical

24

tribute, having produced Las Vegas revues honoring the music of Elvis Presley, Michael Jackson and The Beatles. Sép7imo Día — No Descansaré plays through May 14 in Buenos Aires, Argentina. In other Cirque news, it was announced that La Nouba will end its 8,500-show, two-decade run in the Disney Springs Tent at the Walt Disney World Resort near Orlando (FL) on December 31. A replacement production has yet to be named. In the “not for the faint-hearted” department, the bizarre tented show Absinthe, produced by Spiegelworld impresario Ross Mollison, is a “loud, abrasive and in your face” adultsonly circus display that was “inspired by the absinthe and opium-fueled cabarets of late 19th century Europe.” Previously staged in Las Vegas, Absinthe plays through May 28 at the L.A. LIVE Events Deck in Los Angeles (CA). In youth circus news, the California Regional Youth Circus Festival, a one-day festival hosted by the American Youth Circus Organization, takes place at Circus Waldissima in Santa Rosa (CA). The Los Angeles-based Kinetic Energy Circus School is moving into a new facility this month — a 12,000-sqft training space that boasts 30-ft. ceilings, plus a “separated black box theatre space” for performances. Circus Juventas of St. Paul (MN) will wrap up its spring performance Sequins, Sawdust, Nouveau and Now! on May 6. Circus Harmony in St. Louis (MO) recently presented a special performance entitled Defying Gravity & Social Injustice: A Tribute to Nate Hentoff, a social activist described as “iconic, iconoclastic, author, journalist and jazz critic.” Mr. Hentoff was also the father of Circus Harmony founder Jessica Hentoff, and clearly her mentor. And, in international social circus news, Afghanistan’s Mobile Mini Circus for Children, based in Kabul, teamed up with the United Nations High Commissioner for Refugees (UNHCR) and Italian charity Solidarity to present eight “hygiene performances” to 1,200 Afghan children, “teaching them the importance and proper instruction of washing hands.” The Claire Trevor School of the Arts at the University of California – Irvine recently staged a play entitled Clown Aliens. The fantasy storyline revolved around a group of clowns from Clown Planet who come to earth and are having a hard time assimilating into modern culture. According to the show’s writer/producer/professor Eli Simon, the play is about determining who “belongs and who’s outside of society.” A documentary film on the life and times of legendary animal trainer Mabel Stark, entitled Mabel, Mabel, Tiger Trainer, made its debut in the Santa Barbara International Film Festival in February, and is making its rounds of other

H OABA ShowTime Magazine | MAY 2017

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2017 Circus Fund

film festivals. The documentary was produced by Leslie Zemeckis, Robert Zemeckis and Sherri Hellard. Musical conductor Lidiya Yankovskaya recently led Boston (MA)’s Juventas New Music Ensemble in Music in Flight, a symphonic concert that fused “the worlds of music and the circus” and featured “an unusual collaboration with aerialists, acrobats and jugglers.” A new book, The Orphan’s Tale by Pam Jenoff, is “a powerful novel of friendship set in a traveling circus during World War II” filled with “harrowing stories of sacrifice and survival.” Finally, although the circus world is saddened by Ringling’s closing, we owe a huge debt of gratitude to Feld Entertainment and Ringling’s world-class artists, staffs and crews for giving us all (including yours truly) some of the Greatest Memories on Earth! H

Kathleen Nelson . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . National Showmens Association, Inc.. . . . . . . . . . . . . . . Paul Gutheil – in fond memory of Johnny Welde . . . . . . . . . . Forepaugh-Lubin Tent No. 2, CFA . . . . . . . . . . . . . . . . . . Felix Adler-Paul Binder Tent No. 12, CFA . . . . . . . . . . . . Bill & Chris Schreiber – in memory of Johnny Welde, bear trainer, circus man & friend . . . . . . . . . . . . . . . . . . . Kenneth Fake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Robert K. Momyer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . James Rittle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . TOTAL

. . . . .

. . . . .

1,000 . . 250 . . 150 . . 140 . . 110

. . . .

. . . 100 . . . . 50 . . . . 50 . . . . 50 $1,900

To contribute to the Circus Fund, make your check payable and send to: OABA Circus Fund, 1035 S. Semoran Blvd., Ste. 1045A, Winter Park, FL 32792 It is important that we maintain this fund so we are able to hire professionals to assist with challenges such as legislation that threaten our members’ businesses. Please consider and make your contributions to this very important resource pool. Feel free to be creative such as matching dollars, innovative fundraisers, endowments and memorials, to name a few. Another option is to designate a percentage or daily amount of your ride operation to be set aside for this important fund.

PROVIDING THE CAPITAL YOUR COMPANY NEEDS Call the company that’s ready to grow with you. Financing Your Outdoor Amusement Dreams Since 2000. 816-581-0033 839 NE Woods Chapel Road

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Lee’s Summit, MO 64064

Wade Muller wade@oafinance.net | Paul Muller paul@oafinance.net | Mark Walker mark@oafinance.net | Pam Muller pam@oafinance.net MAY 2017 | OABA ShowTime Magazine H

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