SPLITZ Support Service
Equality Report 2018-2019 Jacqui Orchard Development Manager February 2020
At Splitz, we take our responsibility to people very seriously. This applies equally to our team as well as to our beneficiaries. This year we invested over ÂŁ35,600 in supporting our team of staff and volunteers to participate in a range of formal and informal training opportunities, including achieving nationally recognised qualifications. Excellence in how we support both paid staff and volunteers is demonstrated by our continuing commitment to retaining the Trusted Charity Mark and Investing in Volunteers accreditations.
The Team Recruitment Retention Targets
6 8 10 11
Beneficiaries Bristol Devon Gloucestershire Wiltshire Targets
12 14 16 18 20 22
Splitz Support Service Oak House, Epsom Square, White Horse Business Park, Trowbridge BA14 0XG Registrered charity no: 1064764, Company limited by guarantee no: 3360057
• 109 paid staff and 38 volunteers • £35,600 spent on training • 5,830 referrals in 4 counties
Introduction The purpose of this report is to examine whether our HR policies and procedures are delivering equality of opportunity in fulfilment of our duties under various equality and discrimination legislation. The report sets out the results of monitoring between 1st April 2018 to 31st March 2019. The age and group is determined at the end of the reporting period. We have sub-divided the report to reflect data for each of the countries we work in and each service types we deliver (e.g. outreach, perpetrator programmes).
Staff Due to changes in funding streams and services, staff turnover for paid staff has been higher than we would normally expect. (36%). Retention for paid staff has decreased from 80% in 2017-18 to 70% in 2019-19. This is mainly due to us no longer providing a domestic abuse outreach service in Gloucestershire, and our staff being transferred to the new provider.
Beneficiaries The range of data collected on our management system allows us to provide useful demographic information about our beneficiaries. This year we analysed our data to identify gaps in our services and as a result a new BAME project was launched in Devon. Our services are delivered in mainly rural shire counties with high concentrations of white British residents, each with a main town or city with a more diverse population. We have used our analysis to map our beneficiaries against the expected diversity for each county.
THE TEAM • • • • •
156 people worked with us this year Bristol 3; Devon 40; Glos 26; Wiltshire 76 10 trustees: 6 female; 4 male 28 volunteers: 27 female; 1 male 109 paid staff; 101 female; 8 male; 51 fulltime; 58 part-time
Data The data above shows the maximum numbers of people who worked with us throughout the year. We have included a breakdown on how the numbers have changed, and included all people who have worked with us, namely paid staff, volunteers and trustees. Equality data is for people who were with us at the end of the year. Board The Board embraces diversity in its broadest sense, believing that a wide range of experience, background, perspective, skills and knowledge combine to contribute towards a high performing, effective Board, which is better able to support and direct the Charity. We pleased to report that the female representation on our board remains high at 60%. The Board recognises other aspects of diversity and will continue to focus in the coming year on this important issue.
VOLUNTEERS 1 Apr 2018 Left Joined 1 Apr 2019
23 -13 +5 15
Volunteers as at 1 Apr 2019 Average length of 2.3 service years Average age 52 Gender: male 4% Disability: disabled no data Ethnicity: BME 0%
PAID STAFF 1 Apr 2018 Left Joined 1 Apr 2019
98 -29 +20 89
Paid staff as at 1 Apr Average length of service Average age Gender: male Disability: disabled Ethnicity: BME
2019 3.5 years 46 9.6% 6.4% 1%
TRUSTEES 1 Apr 2018 Retired Joined 1 Apr 2019
10 -2 +2 10
Trustees as at 1 Apr 2019 Average length of 5.2 service years Average age 59 Gender: male 40% Disability: disabled no data Ethnicity: BME 0% 7
RECRUITMENT • 19 vacancies • 178 applicants: 83 people interviewed • 19 appointments
In 2018 -19 we recruited for 19 vacancies and made 19 appointments. We advertise locally and aim to have employee representation that reflects the communities where we work. Adverts for vacancies are also placed on a number of websites specific to our sector and the type of work that we are recruiting for. We collect monitoring data at each stage of the application process.
Age Group This year we have increased our recruitment of 50-59 (26%) (2017-18: 8%). The proportion of 30-39 and 40-49 has also reached 26%. Recruitment of 20-29 (15%) continues to decline. (2017-18: 17%)
Disability Just over 6% of applicants declared a disability at application stage (2017-18: 12%) Just over 7% of those interviewed declared a disability. (2017-18: 12%). Just over 5% of those appointed considered they had a disability. (2017-18: 8%)
Ethnicity Just over 16% of applicants declared a BME ethnicity (201718: 12%) at application stage. 16.6% of interviewees and 10.5% of appointees were from a BME background. (2017-18: 20%, 16%)
Gender Male applicants represented 6.7% (2017-2018: 10%) of all applicants, 4.8% of interviewees (2017-18: 8%). No males were appointed in the year.
â€˘ Overall retention: 73% (target: 80%) â€˘ Overall turnover: 36% (target: 20%) Retention Retention is measured as the number of staff with more than 1 year of service at the year end divided by the total number of staff 1 year ago. Retention for paid staff: 70% Retention for volunteers: 44% Retention for trustees: 80% Overall retention: 73% (target: 80%) Overall retention is on below target. Turnover Turnover is measured as the number of posts vacated in the year divided by the average number of posts during the year. Turnover for paid staff: 31% Turnover for volunteers: 68% Turnover for trustees: 20% Overall turnover: 36% (target: 20%) Overall turnover is higher than our target. The loss of project staff due to TUPE contributed to over half of the turnover.
â€¢ Staff targets for 2019-2020
Recruitment Volunteers %
Paid Trustees staff % %
Paid Trustees staff % %
Staff mix Volunteers % Male
BENEFICIARIES • 4 counties • 7,862 referrals • individual and family support, preventative work, group work Referrals The figures used in this section are referrals to our services. While it is possible to provide data on those who take up a service with us, we still have work to do for every referral and feel this gives a better indication of the amount of work undertaken by each service. The total number of referrals this year was 7,862, representing a 42% decrease (2017/18: 13,613). This is due to no longer delivering a domestic abuse outreach service in Gloucestershire. Service Types This year we operated services across 4 counties, delivering 9 service types: • • • • • • • • •
Domestic abuse single point of access Adult domestic abuse outreach Independent domestic violence advisers (IDVA) Independent sexual violence advisers (ISVA) Domestic abuse support to children and young people (CYP) Voluntary perpetrator programme Voluntary perpetrator programme for military personnel Women’s safety service Mentoring/befriending service
Counties Our services were delivered in Bristol, Devon, Gloucestershire and Wiltshire. In each case, our services were provided in the local authority areas of Bristol City Council, Devon County Council, Gloucester County Council, Wiltshire County Council, and not necessarily the whole ceremonial county area. Demographics We are able to provide a range of demographic data about the people who use our services. County data shows the change in demand in all areas has decreased.
Bristol Devon Gloucestershire Wiltshire Total
2017-18 48 3404 7711 2450 13,613
2018-19 16 5201 108 2537 7,862
Change Þ 66% Ý 53% Þ 99% Ý 4% Þ 42%
Local authority area demographic data
STATISTICS Area of benefit: 110 km2 Population density: 3,892/km2 Gender : 50.2% female Ethnicity: 84% white Disability: 9% affected a lot Religion: 37% do not identify with any religion Age: more people are aged under 16 than over 60 Source: Office for National Statistics
BENEFICIARIES • 16 referrals • 3 staff
100% not known
53% white British
53% aged 30-39
13% identify as having a mental health issue 15
Local authority area demographic data
STATISTICS Area of benefit: 6,564 km2 Population density: 1,100/km2 Gender : 51% female Ethnicity: 97% white Disability: 9% day-to-day activities limited a lot Religion: 31% identify with no religion Age: 25% over 65 compared to 18% nationally Source: Office for National Statistics
BENEFICIARIES • 5,201 referrals • 23 staff
19% no religion
14% aged 50-59
13% identified as having mental health needs
STATISTICS Area of benefit: 2,653 km2 Population density: 2,300/km2 Gender : 51% female Ethnicity: 95.4% white Disability: 16.7% affected a little or a lot Religion: 63.5% Christian Age: higher than average population between 20 and 29 years old in Cheltenham and Gloucester Source: Office for National Statistics
BENEFICIARIES • 108 referrals • 4 staff
100% not known
33% aged 30-39
8% identified as having a learning difficulty
STATISTICS Area of benefit: 3,255 km2 Population density: 1,400/km2 Gender : 51% female Ethnicity: 96.6% white Disability: 16% affected a little or a lot Religion: 64.0% Christian Age: higher than average population over 60 years old Military: 10% serving and retired military compared to 5% nationally Source: Office for National Statistics
BENEFICIARIES • 2,537 referrals • 68 staff (includes 7 HQ staff)
18% no religion
4% aged over 60
13% identify as having mental health needs
• Service user targets for 2019-2020
Service user mix Disability %
Gender % male
All other areas
‘Not known’ data All areas Total
Report on the equality mix of our staff and beneficiaries in 2018-2019