Splash New Hire Manual & Handbook

We are a family-owned business that provides state-of-the-art car care service to our friends and neighbors at a reasonable price. The profit we make allows us to continue to improve our facilities and equipment, provide for our employees and give back to our community.

trive for excellence assionately treat others with dignity & respect ook for opportunities to serve others ppreciate our customers & co-workers mile & have fun onesty & integrity

5 PILLARS OF EXCELLENCE:

1. CULTURE:

Healthy teams working towards common goals TOGETHER

2. QUALITY:

Delivering excellent service to our guests, every time.

3. FACILITY OWNERSHIP:

Leading the industry in the way that we take care of our facilities

4. CUSTOMER SERVICE:

Providing a pleasant experience & delivering wow moments for guests

5. PROFITABILITY:

A team of great people focused on winning at labor management, lube sales, and unlimited sales

OUR BRAND:

IF YOU'VE BEEN AROUND LONG ENOUGH, YOU KNOW THAT OUR VALUES & MISSION AREN'T JUST WORDS. AS A COMPANY, WE TRULY STRIVE TO LIVE THESE OUT DAILY. WHEN YOU SEE OUR LOGO, REMEMBER WHAT IT REPRESENTS AND REMEMBER THE IMPORTANCE OF LIVING OUT OUR VALUES ON A DAILY BASIS. THANK YOU FOR MAKING A DIFFERENCE DAILY.

Milestones & Family History (page 1)

1982

As a side business, Paul and his partner start Air Coin Systems (ACS), building coin operated, self-serve air machines out of their garage. They began putting them in convenience stores That business would grow to cover Arkansas and some surrounding states

2009

Paul sells Boomerang to an investor group and decides to focus on his 4 stores in Central Arkansas Natalie, Paul's daughter, joins the company as the Director of HR & Administration

2014

Matt, Paul's Son, joins the team as the CFO The company aquires 5 more locations in Conway, Greenbrier, Clinton, and Morrilton

1990

Paul buys two old, run-down self-serve carwashes on Broadway Street in North Little Rock and remodels them.

1995

Paul builds the first "Splash" in Clinton, AR for his brother. It consisted of 1 automatic bay and 3 self-serve bays His company, Arkansas Carwash Systems would go on to serve washes in smaller towns across the state

2016

After focusing on operating older facilities and fine-tuning the "Flex-Serve" model, Splash began planning, researching, and developing a concept for a "dream" carwash model Additionally, Splash began selling Unlimited Wash Passes and sold one of the two Conway locations

2017

Gearing up for growth, Splash wanted to ensure that their team was ready by adding Jeff Turk (Director of Special Projects) to the team Also, Splash sold their Rodney Parham location in Little Rock and purchased an existing oil change facility on Landers Road in Benton

Milestones & Family History (page 2)

2018

After much dreaming, planning, and traveling, Splash opened their first "dream carwash" in Rogers, AR Months later, they opened a very similar store model in Benton, AR Both had conveyor belt technology in the carwash & express detail tunnels

2019

With more growth on the horizon, Splash added Griffin Kuhn (Director of Operations) and promoted Justin Young (Director of Marketing) Splash focused heavily on building out their marketing efforts and investing in our people and company culture

2022-2023

M A K I N G M A K I N G M A K I N G O U R O U R O U R

M A R K ! M A R K ! M A R K !

Most people can't even imagine building one of the top 10 largest carwashes in the United States. Now try imagining building two of the top 10 largest carwashes in the United States within 6 months of each other. Over the 2022-2023 year we prepared for company growth like we have never before! With both facilities surpassing 35,000 sq ft and offering features like a double wash tunnel, kids parks, two express interior detail belts, and multiple free indoor vacuum spaces The accomplishment of building these two facilities will be remembered for years to come, taking the whole team effort from every department We are excited to see these two stateof-the-art facilities provide Arkansas and our customers cars with the highest of quality wash!

Communities We Serve In: State-of-the-art facilities:

Current Locations

Rogers - Flex (W. Huntington)

Fort Smith - Wash (Hwy 71)

Ft. Smith - Wash (Massard)

Russellville - Oil (E Main)

Russellville - Wash (E Main)

Morrilton - Wash (E Harding)

Greenbrier - Oil (Hwy 65 N)

Greenbrier - Wash (Hwy 65 S)

Conway - Flex (Old Morrilton)

Cabot - Wash (Willie Ray)

Cabot - Oil (Willie Ray)

Maumelle - Flex (Audubon)

Sherwood - Wash (E Kiehl)

North Little Rock - Flex (JFK)

W. Little Rock - Flex (Chenal)

Little Rock - Wash (Geyer Springs)

Benton - Flex (Congo)

Benton - Oil (Landers)

WE TURN THE WORD "JOB" INTO "CAREER"

Aaron began as a SWAT Team Member & Lube Technician Since starting he's displayed our core values in the way that he leads others & serves our customers

After several promotions in a few short years, Aaron is now a General Manager of one of our largest locations He is one of many of our incredible people who have chosen to pursue a career with us and comes to work daily to strive for excellence

Summer started out as the general manager in 2019 at our oil change facility "Super Fast" in Russellville Since starting she has become a valuable asset by managing a handful of our stores helping our newest stores get up and running, coaching our new managers, and providing valuable experience and knowledge on both our washes and oil change facilities to our teams Summer leads by example in a way that can only be descibed as the "Splash way"

Alarie began her career at Splash as a Service Guru and SWAT Team Member for our Conway location in 2020 At 18 she stopped school after one college semester and began a full-time career with Splash Her growth is one of remark being our youngest General Managers in the Company Alarie's ability to strive for excellence and taking initiative quickly placed her as one of the top prospects to help run the Conway store In 2022 Alarie was asked to help co-manage at the time our brand new Cabot location

Yahir began his career at Splash at 17 as a SWAT team member for our Rogers location in 2020 In 2021, thanks to the vision casting and intentionality of the General Managers that Yahir worked with, he knew he still wanted to continue being a full-time employee at Splash while attending Hendrix College as a full-time student That same year he transferred to our Conway location, quickly becoming a Shift Supervisor Yahir’s persistence and work ethic have distinguished him at all the locations he has worked for Yahir has recently been asked to become the Process Coordinator for one of our company's newest locations, Maumelle

The Splash Team

P r e s i d e n t / C E O

P a u l h a s w o r k e d i n t h e c a r w a s h i n d u s t r y f o r 3 0 y e a r s H e f o u n d e d

A r k a n s a s C a r w a s h S y s t e m s i n t h e 9 0 ' s a n d t h e n B o o m e r a n g C a r w a s h , b u i l d i n g a n d m a n a g i n g 2 5 c a r w a s h e s i n A r k a n s a s a n d s u r r o u n d i n g s t a t e s I n 2 0 0 9 , h e s o l d h i s i n t e r e s t i n t h o s e c o m p a n i e s t o f o c u s o n S p l a s h H e i s m a r r i e d t o h i s w i f e , L i s a , a n d t h e y h a v e t h r e e c h i l d r e n ( M a t t , N a t a l i e , & S a v a n n a h ) a n d 5 g r a n d k i d s

A r e a s o f R e s p o n s i b i l i t y :

N e w s t o r e d e v e l o p m e n t , i n - h o u s e i m p r o v e m e n t p r o j e c t s , a n d e n s u r i n g w e a r e l e a d i n g t h e w a y w i t h c u t t i n g e d g e t e c h n o l o g y

M A T T S T A G G

C h i e f G r o w t h O f f i c e r

M a t t g r a d u a t e d f r o m t h e U n i v e r s i t y o f t h e O z a r k s i n 2 0 0 5 w i t h d e g r e e s i n b o t h A c c o u n t i n g a n d B u s i n e s s A d m i n i s t r a t i o n H e l a t e r w e n t o n t o g e t h i s M B A a t t h e U n i v e r s i t y o f A r k a n s a s H e w o r k e d f o r D D & F c o n s u l t i n g , a b a n k c o n s u l t i n g f i r m i n L i t t l e R o c k , f o r 5 y e a r s p r i o r t o j o i n i n g S p l a s h i n J a n u a r y o f 2 0 1 4 H e i s m a r r i e d t o h i s w i f e , J e s s i c a , a n d t h e y h a v e t w o d a u g h t e r s a n d o n e s o n

A r e a s o n R e s p o n s i b i l i t y :

T r a c k i n g , i d e n t i f y i n g , a n d d e v e l o p i n g g r o w t h o p p o r t u n i t i e s f o r n e w a n d e x i s t i n g f a c i l i t i e s

N A T A L I E " S T A G G " T S C H E P I K O W

C h i e f H u m a n R e s o u r c e s O f f i c e r

N a t a l i e g r a d u a t e d f r o m t h e U n i v e r s i t y o f A r k a n s a s i n 2 0 0 9 w i t h a d e g r e e i n M a r k e t i n g S h e h a s b e e n w o r k i n g f o r S p l a s h s i n c e s h e g r a d u a t e d N o w , s h e l i v e s i n N o r t h w e s t A r k a n s a s a n d s p l i t s h e r t i m e b e t w e e n b e i n g a m o m & h e r r e s p o n s i b i l i t i e s a t S p l a s h S h e i s m a r r i e d t o h e r h u s b a n d , B e n , a n d t h e y h a v e t w o b o y s

A r e a s o f R e s p o n s i b i l i t y :

O v e r s e e s p a y r o l l , b e n e f i t s , c o m p l i a n c e i s s u e s , a n d l e a d s t h e H R t e a m i n r e c r u i t m e n t , s e l e c t i o n , a n d r e t e n t i o n e f f o r t s .

C A M E R O N T E R R E L L

C h i e f F i n a n c i a l O f f i c e r

C a m e r o n , g r a d u a t e d f r o m O u a c h i t a B a p t i s t U n i v e r s i t y w i t h a d e g r e e i n

A c c o u n t i n g A f t e r s e r v i n g f o r a l m o s t 2 y e a r s a s t h e V i c e P r e s i d e n t o f

F i n a n c i a l P l a n n i n g a n d A n a l y s i s a t W e s t r o c k C o f f e e C o m p a n y ,

C a m e r o n j o i n e d t h e S p l a s h t e a m a s o u r C h i e f F i n a n c i a l O f f i c e r . H e a n d h i s w i f e , A n n e t t e , h a v e t h r e e c h i l d r e n

A r e a s o n R e s p o n s i b i l i t y :

O v e r s e e s f i n a n c i a l o p e r a t i o n s , p r o c e s s e s , a n d p e r f o r m a n c e , i n c l u d i n g

a c c o u n t i n g , t a x , a n d c o r p o r a t e d e v e l o p m e n t f u n c t i o n s

Handbook Overview

BENEFITS

Health, Vision, Dental, and Short-Term Disability

Insurance

Health insurance coverage: 50% employer paid (dependents, spouse, & family paid 100% by employee)

Vision insurance available: 100% employee paid

Dental insurance available: 100% employee paid

Short-Term Disability insurance available: 100% employee paid

Eligible for enrollment after 60 days, beginning on the 1st of the following month

401(k)

Splash will match what you contribute to the plan dollar for dollar up to 5%

Example: If you contribute 5% of your check, Splash will match that same 5%.

Must be at least 21 years of age.

Must be employed with Splash for more than 12 months.

Personal/Professional Development

We care about your personal and professional development and will invest time and money to help you grow.

Splash provides free personal financial coaching classes & personality training courses

Inquire through contacting our HR team or speaking with your Manager.

Paid Time Off

Paid Time Off (PTO) is available to all full-time employees (avg 30+ hours / week)

56 Hours (roughly 7 days) paid time off available to qualifying employees

Eligible after 6 months of employment

Free Car Washes & Oil Changes

4 free car washes per month

1 free oil change per quarter

Splash Carwash provides employee benefits to its employees This represents the company’s ongoing commitment to your health and well-being.

Medical Coverage

Splash Carwash offers comprehensive medical, dental, vision, and short-term disability coverage to full-time active employees The plans available, coverage, costs, etc , may change yearly Contact your manager to request the most up-to-date information

Retirement

Retirement benefits provide eligible employees with a foundation toward financial security at retirement Splash Carwash provides a means by which you can personally save for your retirement through a 401(k) The 401(k) allows you to make pre-tax and after-tax contributions Splash provides eligible employees with a Company matching contribution on certain pre-tax contributions.

The Splash Carwash Handbook Overview references policies in the Splash Carwash Employee Handbook as well as the Splash Carwash Policy Manual. It is your responsibility to make sure you read the entire handbook that is located in the documents section of your ADP profile online. If you have any questions, please ask your supervisor.

WORK ASSIGNMENTS

You are assigned a specific job at Splash Carwash. Your manager can provide a copy of your job description. At times, it may be necessary to assign you to duties other than your normal responsibilities or work shift. In these instances, you are expected to perform such duties to the best of your ability These assignments are usually temporary, but because of the nature of our business, such changes are necessary to meet our service commitments to our customers. All positions and work assignments are critical to the success of Splash Carwash

HOURS OF WORK

Schedules for hourly employees are created weekly and run from Friday through Thursday; schedules will be posted and available for employees by 12:00 PM (noon) every Wednesday. The General Manager creates schedules and assigns the hours of work.

Each employee is responsible for knowing his/her own schedule If an employee needs to be off, they must submit a day off request using the “Jolt Lite” scheduling platform.

PAYCHECK / PAYDAY

The work week at Splash Carwash begins on Friday and ends on Thursday Employees are paid every other Thursday. If a payday falls on a holiday, paychecks and direct deposit advances are distributed on the preceding workday.

Each employee is responsible for his or her timecard You must clock in when you arrive and out when you leave from the designated kiosk at your location. This includes break periods. You must log in to your employee self-service in ADP and approve your time card at the end of each day (More details on approving timecards are provided in the "Timecard" section )

If you have questions regarding hours worked, deductions, distribution of paychecks, or direct deposit advice, discuss these with your manager If your question is unresolved, you or your manager should submit the question to Payroll.

PAID TIME OFF

Splash Carwash allows paid time away from work to conduct personal business Personal days do not accrue, and you are not paid for unused hours if you terminate your employment. All full-time hourly employees are eligible for PTO if they are in good standing at the time of their request Newly hired employees become eligible for PTO after six (6) months.

Splash Carwash reserves the right to deny a PTO request based on the store's needs

PTO can be taken in increments of one hour or more. However, PTO cannot be used if the use of the PTO will put the employee over 40 hours in a week.

Carry-over

Employees must use their PTO in the year in which it is awarded. PTO does not carry over to the next calendar year.

Reasons for Leave

Eligible employees can take PTO for vacations, sicknesses, and personal leave.

Termination

PTO is forfeited if an employee quits or is terminated.

OVERTIME

Occasionally, you may need to work overtime to ensure our customers receive the highest quality of service. Your manager will try to maintain agreeable work schedules and will strive to notify you as far in advance as possible when you are needed to work overtime. You are expected to comply with and work all assigned overtime For all overtime worked, employees are paid according to applicable law

ATTENDANCE

Attendance and punctuality are essential parts of your job and are critical to our ability to fulfill our commitment to our customers.

If you are delayed or prevented from coming to work, notify your manager before the start of your shift.

Provide your manager with the reason for your delay or absence and the time or date you expect to return to work

If you cannot reach your manager, notify another member of management in your work area regarding your delay or intended absence.

If you are incarcerated, hospitalized, or otherwise incapacitated, someone else may contact your manager or another member of management on your behalf

If you are absent for two consecutive scheduled workdays without notifying management or for an unacceptable reason, you are considered to have terminated your employment

If you are absent for a medical reason, you may need to provide a physician’s statement for the absence. You need not provide any confidential medical information or diagnosis.

Excessive absenteeism or tardiness, or patterns of absence or tardiness, regardless of the cause, may be considered a performance deficiency unless protected by applicable law or an accommodation approved by the Human Resources department.

"Call-in" Procedure:

To maintain the standard of customer service, it is important that our locations be fully staffed at all times Sometimes (i e , illness, etc ), you will not be at work for your scheduled shift and may need to utilize PTO. We request that, if necessary, you call your Manager as soon as possible. It is recommended that employees notify their manager of an absence at least two hours prior to their scheduled shift

TIMECARDS

You will record your time electronically in the ADP system, which will be considered your “timecard.” If you have questions about completing your timecard, please contact your manager

In completing your timecards, please keep this important information in mind:

The best way to ensure your pay is correct is to ensure you perform all time-cardrelated activities promptly and accurately

Daily timecard approval must be completed within 24 hours of each shift.

You are responsible for completing your own timecard; completing the timecard of another employee or falsification of your own timecard may result in termination

If you disagree with a proposed change to your timecard, you should not authorize the change; rather, you should discuss your concerns with your manager. A timecard and any change must always reflect an accurate record of time worked or paid not worked hours taken

If you need to correct a punch on your timecard, you must submit a new request and a description of why you must submit that request in the ADP system. Your manager will then approve or deny that new punch request based on the information given You cannot approve your timecard daily if you have missing or incorrect punches Timecards for each pay period must be approved by 10 AM the Friday after the pay period ends.

Depending on various circumstances, a timecard change may result in additional pay on your next paycheck, no change in pay, or a decrease in pay on your next paycheck.

For example, if an error results in an overpayment of one hour of pay, the subsequent timecard correcting that error will subtract one hour from your next paycheck.

By approving your timecard, which will cause a decrease in pay in a subsequent pay period, you are representing that the change is accurate and authorizing the corrected amount to be subtracted from your next paycheck

SAFETY

Splash Carwash provides all employees with a safe and healthy work environment The company complies with the safety and health standards and regulations issued under applicable statutes. You should familiarize yourself with the safety requirements related to your job duties' performance. If you have any questions about the safe performance of your job duties, please speak with your manager.

Your responsibility for Safety includes:

Reporting any unsafe conditions or acts.

Working safely, wearing required safety equipment/apparel, observing all safety rules, and keeping your work area neat and clean

Operating Splash Carwash equipment and vehicles safely.

Immediately reporting all vehicle accidents (whether visible damage is present or not), work-related injuries/illnesses, or property damage incidents to your manager

Failure to abide by these requirements may endanger yourself and others and may result in disciplinary action.

PERSONAL APPEARANCE

Good grooming and hygiene are expected of all employees. We must demonstrate that we are our markets' most professional, productive, and reliable service providers.

Regardless of your position, you form a part of the reputation of the Company The impression you make on others depends, in part, on your choice of dress, personal hygiene, and courteous behavior.

For further details on our uniform standards and specifications, see Uniform Guide

Your division or department may have more specific appearance guidelines. Certain articles of clothing may be prohibited due to safety or security requirements.

Exceptions to the Personal Appearance policy are handled on a case-by-case basis

You may request an exception to this policy due to a sincerely held religious belief by submitting a written request to your manager describing the basis for the exception, along with any supporting documentation Contact the Human Resources department for an exception due to a medical condition

FIREARMS AND WEAPONS

Firearms and weapons are prohibited on Splash Carwash property unless otherwise allowed by applicable law. This includes tear gas dispensers, fares or flare guns, knives or machetes, cross-bows, tasers or stun guns, guns (pistols, rifles, etc ), brass knuckles, and batons

Other similar items designated or intended to be used as a firearm or weapon is also not allowed.

Possession of or carrying unauthorized weapons on Splash Carwash property can result in immediate termination.

CELL PHONES AND CAMERA USAGE

You must comply with all applicable cell phone and camera usage laws while working for Splash Carwash

Cameras and camera phones may not be used to record or distribute confidential information; to post, view, or show graphic, vulgar, violent, or racially or sexually offensive materials to anyone while at work; or to photograph any employee, customer, or vendor without their consent.

Using cell phones, camera phones or cameras in violation of this policy will be considered outside the scope of employment with the employee bearing sole responsibility for such unauthorized use.

CRIMINAL CHARGES

You must immediately notify your manager no later than your next scheduled workday if you have been charged or indicted for any of the criminal offenses listed below, whether felony or misdemeanor

Failure to timely report charges or indictments for the above may result in disciplinary action, including termination. If you report one of these charges, you will not be automatically removed from your position; each situation will be considered on a case-bycase basis for job-relatedness.

ALCOHOL & DRUG FREE WORKPLACE

Splash is committed to a safe workplace for its employees and safety for the general public.

Drugs

Splash Carwash prohibits the possession, sale, manufacture, distribution, known transportation, or non-prescription use of controlled substances (e.g., marijuana, amphetamines, cocaine).

Splash Carwash also prohibits the abuse of legitimately prescribed drugs while on or off duty. This includes dependency and/or using drugs for reasons other than the purpose of the initial prescription.

Alcohol

Splash Carwash prohibits the unauthorized possession, use, or being under the influence of alcohol while on Company property. Consumption of alcohol is prohibited during your working hours (including meal periods). Possession or transportation of alcohol in company vehicles is prohibited at all times

Employee Responsibilities

You should be attentive to the signs and symptoms of alcohol and drug impairment, such as:

The smell of alcohol or drugs

Slurring of speech

Stumbling

Incoherence

Erratic behavior

If you see another employee exhibiting such signs, immediately report your observations to a member of management to help ensure the employee does not represent a threat to himself or others

Splash Carwash reserves the right to request you submit to drug or alcohol testing based on observed behavior or if there is reason to believe you violated the Alcohol and Drug-Free Workplace policy. Failure to submit to testing will result in termination.

SMOKING

Employees are prohibited from smoking and using tobacco products or electronic cigarettes in all Splash Carwash buildings, facilities, vehicles, and company-sponsored events at all times.

DATING

Splash Carwash recognizes its responsibility to provide employee guidelines on romantic and sexual relationships with other employees and to caution them about the potential problems posed by such relationships These problems include conflicts of interest, interference with the productivity of co-workers, and possible charges of sexual harassment.

GENERAL PROVISIONS

This policy is not intended to discourage friendship between co-workers or between supervisory and nonsupervisory personnel. The terms dating and romantic relationship, as used in this policy, include casual dating, serious dating, casual sexual involvement where the parties have no intention of carrying on a long-term relationship, cohabitation, and any other conduct or behavior normally associated with romantic or sexual relationships.

NONSUPERVISORY EMPLOYEES

Romantic relationships between co-workers must be disclosed by one or both persons involved, to their department managers, who must mitigate any potential consequences of the involvement, consider its impact on the persons involved, and review any effects on the Company as a whole The department manager can make recommendations for remedies, which include:

• requiring that the employees work different shifts;

• assigning one of the employees to another location; or

• requiring the dating couple to decide which partner will resign (which the Company normally seeks to avoid, if possible).

SUPERVISORY EMPLOYEES

Romantic relationships between supervisors and nonsupervisory employees must be disclosed by the supervisor to the Human Resources department or to the next highest individual in their supervisory chain of command. The Human Resources department representative or higher official must assess the situation and make a recommendation to resolve any actual or potential conflict of interest or impropriety. If possible, the Company will transfer one of the parties to another facility. If a transfer to another facility is possible, the supervisor-partner is prohibited from having any involvement in decision-making that affects the partner who transfers If such a transfer isn’t possible, the dating couple must decide which partner will resign.

Failure to make required disclosures or comply with a recommendation to resolve a conflict with this policy can result in discipline, up to termination

ANTI-HARRASSMENT

(page 1)

Splash Carwash prohibits any act in the workplace that creates the potential for illegal harassment based on any protected characteristics (e.g., race, age, disability). For a list of protected characteristics, see the Equal Employment Commitment section of this Handbook

The prohibition of illegal harassment applies to all Splash Carwash personnel and facilities and extends to those with whom we conduct business, internally and externally, including clients, customers, and vendors

Whether certain behavior constitutes illegal harassment depends upon many factors. The descriptions below provide a general outline of behavior inappropriate in the workplace.

Sexual Harassment

Unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature may constitute sexual harassment when:

Submission to such conduct is made either explicitly or implicitly a term or condition of an individual’s employment

Submission to or rejection of such conduct by an individual is the basis for employment decisions affecting the individual.

The conduct has the purpose or effect of unreasonably interfering with an individual’s work performance or creating a working environment that is intimidating, hostile or offensive to the individual.

ANTI-HARRASSMENT

Other Inappropriate Harassment

Examples of behavior not sexually provocative but inappropriate and which could be unlawful harassment, depending upon the circumstances, include:

Gender-based comments or other demeaning conduct directed at an employee because of gender

Jokes or insults relating to religious beliefs, nationality, age, disability, or other protected characteristics

Racial epithets or derogatory comments based on race, color or national origin, or other protected characteristics

Avoid any inappropriate action or conduct that might be viewed as harassing. Approval of, participation in, or acquiescence in such conduct violates the policy. Inappropriate behavior and harassment are unacceptable and may result in disciplinary action, including termination

If you believe you have been subjected to harassment by anyone (including supervisors, coworkers, vendors, or customers) or you observe conduct that could be perceived as harassment, immediately report this to your manager or the Human Resources department.

Splash Carwash prohibits retaliation against any employee who reports a claim or incident of sexual or other harassment or against any employee who participates as a witness in a harassment investigation. If you believe you have been subject to retaliation, report this using any one or more of the above methods.

Splash will provide annual training to all employees regarding harassment, sexual harassment, discrimination, and other corresponding topics. These trainings will be required of all employees to complete at the beginning of each year.

OTHER GENERAL EXPECTATIONS

Splash Carwash establishes and maintains standards of conduct separate from standards that govern job performance Conduct involves behavioral issues, while performance relates to the execution of the duties and responsibilities of your job.

At Splash, all employees are expected to uphold the Splash Core Values. Also, all employees are expected to abide by the rules and standards of conduct required by the company

$37.50 will be withheld from the first two paychecks to cover uniform usage

$37 50 will be withheld from the first two paychecks to cover uniform usage

$37 50 will be withheld from the first two paychecks to cover uniform usage

LOG-IN INFORMATION

Sonny's: POS System (Clocking-in)

Username: Password: Jolt: Scheduling

Username: ____________________

Password:

ADP: Payroll & Clocking-in

Username:

Password:

Crew: Internal Messaging App

Username:

Password: ____________________

CONTACT INFORMATION

GENERAL MANAGER: ______________________________________

PHONE #: _________________

EMAIL: ________________________

ASSISTANT MANAGER: _____________________________________

PHONE #: _________________

EMAIL: ________________________ _________________________________________________________

PHONE #: _________________

EMAIL: ________________________

SHIFT 1

Onboarding

Welcome

Your Details

Jolt

Mini ISC Training

On the Job Training

Mini ISC Quiz

SHIFT 2

Complete Steps 1-3

On the Job Training

SHIFT 3

Recap Steps 1-3

On the Job Training for LPR Introduction

Complete Steps 4 & 5

On the Job Training

Complete Quiz

SHIFT 4

All steps recap

Treat as 1st 'real' shift

PC Observation

PC Sign Off

TRAINING SIGN-OFF

TRAINING SIGN-OFF

SHIFT 1

Onboarding

Welcome

Jolt

Mini ISC Training

On the Job Training

Mini ISC Quiz

SHIFT 2

Complete Steps 1-3

On the Job Training

SHIFT 3

Recap Steps 1-3

On the Job Training for LPR Introduction

Complete Steps 4 & 5

On the Job Training

SHIFT 4

Recap Steps 4 & 5

Complete Steps 6-8

On the Job Training

Complete Quiz

SHIFT 5

All steps recap

Treat as 1st 'real' shift

PC Observation

PC Sign Off

NAME OF TRAINEE

NAME OF TRAINEE

SHIFT 1

Onboarding

Welcome

Jolt

Mini ISC Training

On the Job Training

Mini ISC Quiz

SHIFT 2

Complete Steps 1-4

Walk Through (Wash)

On the Job Training

SHIFT 3

Recap Steps 1-4

Complete Steps 5 & 6

On the Job Training

Complete Quiz

SHIFT 4

All steps recap

Treat as 1st 'real' shift

PC Observation

PC Sign Off

TRAINING SIGN-OFF

SHIFT 1

Onboarding

SHIFT 2

Welcome

Your Details

Jolt Complete Steps 1 & 2

SHIFT 3

Steps 1 & 2 Recap

Complete Step 3

Own Car Training

SHIFT 4

Recap Step 3

Complete Steps 4-6

On the Job Training

Complete Quiz

SHIFT 5

Recap All Steps

On the Job Training (1/2 of Shift)

PC Observation

TRAINING SIGN-OFF

NAME

AFTER ONBOARDING ON DAY 1, IT'S TIME TO MOVE INTO ISC OVERVIEW TRAINING ON SHIFT 2 FOLLOWED BY POSITIONAL TRAINING!