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Issue 170 November 2015

GREAT PLACES GREAT PEOPLE GREAT ARTS GREAT LIVING

Diss & Attleborough


02 | November 2015

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for Permanent & Temporary Recruitment Quality People continue to provide a recruitment service for the towns of Attleborough, Dereham, Diss, Thetford, Watton & Wymondham plus the surrounding areas throughout Breckland & South Norfolk.

www.quality-people.co.uk Telephone: 01953 4 536 4 4 Email: results@quality-people.co.uk

Issue 170 Your community magazine

Find us at: Queens House, Queens Square, Attleborough, Norfolk, NR17 2AE Dispatch Magazine would like to thank all those who have contributed to this issue.

Q3668

Holidays Worldwide Flights Hotels Car Hire Coach Trips Travel Insurance Business Travel and much much more!! 01953 455003 www.attleboroughtravel.co.uk

Queens Square, Attleborough, Norfolk, NR17 2AE

sales@attleboroughtravel.co.uk

BRECKLAND HOMECLEAN DOMESTIC CLEANING SERVICE We provide the following services: Regular Weekly or Fortnightly Cleans Home Shopping • Preparation of Light Meals Laundry Service • Gardening

Telephone: 01953 458447 www.brecklandhomeclean.co.uk Email: quality@brecklandhomeclean.co.uk Find us at: Queens House, Queens Square Attleborough, Norfolk, NR17 2AE

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Editor Jonathan Horswell Jonathan@DispatchMagazine.co.uk Advertising Sales@DispatchMagazine.co.uk Editorial Editorial@DispatchMagazine.co.uk

DispatchMag @Dispatch_Mag Tel 01953 456789 Web www.DispatchMagazine.co.uk Address Queens House, Queens Square, Attleborough, Norfolk, NR17 2AE.

© Dispatch Magazine Disclaimer: No part of this magazine may be reproduced or used in any form or by any means, either wholly or in part, without the prior written permission of the Publisher. The views expressed by contributors are not necessarily those of the Publisher. Every effort is taken to ensure that the contents of this magazine are accurate, but the Publisher can not assume any responsibility for errors or omissions. Whilst reasonable care is taken when accepting advertisements the Publisher will not accept any resulting unsatisfactory transactions. They will, however, immediately investigate any written complaints. The Publishers reserve the right to amend such submissions and cannot accept responsibility for any loss.

2015 November | 03


DISS

www.monstersltd.co.uk

Call 01379 641400 Open 7 days a Week

04 | November 2015

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DISS Diss Museum Diss Museums Basil Abbott reminisces about his days as a cub We recently received a couple of typewritten pages written by an unnamed elderly man in the 1950s. The article was about the east side of Mere Street as the man remembered it. He mentions his dad, A.E. Sharp, so I knew his surname. He was writing in the 1950s because he referred to the new Post Office, built in 1953. My additions are in square brackets; and I have kept the note style of his text He began at the south end, with the Cuthbert Stores, mentioning Alfred Nobbs, who had eight children. Next was the Congregational Chapel where Mr. Sharp’s father was organist for 25 years until his death in 1934.

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Pestell’s hairdressers, Chapman’s jewellers, Lightening’s photo & art shop - all previously houses. Currys [now a charity shop] had been Capon’s sweet and teashop. Lusher’s [now EDP Office] had been a printers and was now a wool shop. Mrs. Lusher, great friend of Sharp’s mother. Mrs. L nursed King Edward VII at one time. [This may have been when he visited Oakley Park and went down with food poisoning.] Ted Weavers, baker & tea shop. The Ship Inn. Behind, just into Chapel St, was a blacksmith. Corner of Mere St & Chapel St – shop and labour & employment office. Frank Tipple [then a Grocer’s] 20 Mere St.

Waterloo House, 18 Mere St – my dad, E.A. Sharp. [I found out that this was once one shop, Sharp’s ladies’ outfitters, but is now a charity shop and a cafe.] Calver’s, Bakers. Lacey, Butcher – employed ‘Butcher’ Lines, terror of kids for miles around. Burridge, wool shop – two elderly sisters. Brame A.E – papers and bookshop. Ernie Double [then a Tobacconist]. Taylor, John – wife had toyshop next to Doubles. John had jewellers next door. Cooper, sweetshop. Ives, shoeshop. Stead & Simpson’s, shoeshop. International Stores. Ireland’s – small front room shop, sweets, postcards. Hammonds, shoes.

Adam’s apple that amused the schoolboys. There used to be an alleyway, with steps, from the Market Place through to the pig market in Chapel Street. This was between what is now Beales department store and The Bell public house, now the site of the Post Office. The alley would have been there until the early 1950s when the pub was demolished. According to Mr. Sharp, the landlord was a Mr. Joyce, leader of the Volunteer band, and father of German propaganda broadcaster William Joyce, popularly known as Lord HawHaw.

The Diss Express used to be produced at the Diss Publishing Company building, now a health shop. Mr. Sharp remembered manager Edward Abbott, who was very tall and had a prominent

2015 November | 05


DISS Sound Sleep Beds Who are you sharing your bed with? It is advised by the National Bed Federation to change your bed every seven years, to ensure that we get the best comfort and support during our sleep. Although the majority of couples openly admit that they change their bed on average every 17 years! Did you know that your bed will have lost over 70% of its support after just 7 years? As we get older our need for comfort and support increases, yet the majority of people do not regularly change their bed even after complaining of backache, poor sleep and even breathing problems. Yes, we all like to hold off spending money wherever possible, but the reality is that people change their sofas far more regularly than their bed. When you think about it, we should spend eight hours or more in bed per night, that time in bed where you need restful sleep to allow our bodies to rest, our muscles to repair and grow and for our brains to wind down to help us function the next day. Do you spend that length of time on your sofa? Support and comfort is a big reason for changing our bed, but there is another factor to consider, hygiene. The grim facts are that we don’t just sleep with our partners, no we also share our beds with house dust mites. Dust mites feed off our skin scales and moisture through perspiration, as the average couple sweats around a

06 | November 2015

pint per night and shed around two pounds of skin per year, our little friends have plenty to eat and drink. Dust mite droppings contain the allergen that causes asthma, which is very bad news for the 2-3 million asthma sufferers in the UK and with around 10,000 dust mites in your bed, that can equate to several million dust mite droppings. In 7 years, you spend over 20,000 hours in bed ( that’s over 850 days; or two years 3 months plus!!), not just lying there, but tossing and turning as much as 60-70 times a night, sitting up and lying down. With figures like that, it’s not hard to see why beds wear out in time. If your bed doesn’t come up to scratch, why not invest in a new one! Take our Bed MOT (Mattress Obsolescence Test) to find out if you need a new bed. Answer yes or no to the following questions. • Is your bed seven years old or more? • Would it be embarrassing if the neighbours saw it without the covers? • Does it make suspicious noises in the night? • Did you have your best recent nights sleep in a bed other than yours? • Are your waking up more frequently un-refreshed and aching? • Do you and your partner

roll towards each other unintentionally? • Are you too close to your partner to sleep comfortably? • Is it sagging? • Does it feel lumpy in the night? If you answered yes to one or more of these questions, then your bed has FAILED its MOT and a trip to Sound Sleep for some new bed or mattress advise is essential. The key with mattress buying is to try out as wide a variety of options as possible to find the most suitable mattress for you (and your partner). Given the amount of time you spend in bed, it is important to spend a reasonable amount of time in store trying out new ones, especially if you have been experiencing pains that could come from your existing mattress. It this instance, it may be worth having a chat with your chiropractor for some advice on what they advise is suitable for your back. At Sound Sleep, we stock a variety of brands and different types of mattresses, for example pocket sprung, memory foam, latex and so on. Each manufacturer has different mattresses that offer different levels of support and comfort. When mattress shopping, it is essential to ask for help.

you in to buying something that may not be suitable. If you are thinking about just a new mattress, before coming to visit us in store, check what kind of base you have and it’s condition, as some bases may be unsuitable for a new mattress. We will of course be on hand to give you the correct advice and information. All of our divans and mattresses are sourced from National Bed Federation members, so what you are buying is exactly what it says it is, it’s made from new and clean materials and it meets the strict British Standard fire regulations. More information can be found at www.bedfed. org.uk Once you have chosen a new bed and mattress, don’t forget that pillows are very important too. A cheap, unsupportive pillow can cause neck and back problems. These are just as important as your new mattress. For more help and advice, visit our in store Mattress Specialists who can talk you through all the pros and cons of various mattresses. We also pride ourselves on having the most up to date mattress technology (as well as the old fashioned technology too!). Sleep has never felt so good!!

www.soundsleepbeds.co.uk We are highly trained mattress specialists and are on hand to advise you, not to high pressure

www.sleepcouncil.com

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* * subject to status - conditions apply

BEDSTEADS - DIVANS - MATTRESSES - MEMORY FOAM - POCKET SPRUNG - LATEX BUNK BEDS - BEDROOM FURNITURE - HEADBOARDS - PILLOWS - DUVETS - SHEETS

Sound Sleep Bed Warehouse

Come and visit our huge showroom at Aloe Farm - Mile Road - Winfarthing - IP22 2EZ Between Diss & Attleborough on the main B1077 - Look for our bright yellow sign! For mattress advise please call 01953 861177 Monday - Friday 9:00 - 5:00

Saturday 10:00 - 4:00

Sunday 10:00 - 1:00

FINANCE

FREE DELIVERY LOCAL DELIVERY - OLD BED DISPOSAL SERVICE Norfolk’s biggest bed warehouse with over 100 beds on display


DISS Jackamans Solicitors Consumer rights in the digital age A new Act of Parliament came into force on 1st October 2015 called the Consumer Rights Act. It seeks to update, consolidate and clarify consumer rights in one comprehensive Act relating to the supply of goods and services. It sets out a timetable for consumers’ rights to be exercised including a 30 day right to reject defective products and to get a full refund from the date of purchase . For perishable goods this will be shorter. Outside the 30 day period you have the right to give the retailer one opportunity to repair or replace the goods. If repair would be too costly the retailer can opt to replace. If repairs or replacement aren’t appropriate, you can opt for a full or partial refund.

From 30 days to 6 months after purchase it is presumed that any fault was there from the time of delivery, and it would be for the supplier to prove otherwise. You can opt for a repair or replacement, and refund if that fails. A reduced refund may apply to vehicles because of use made during the period. After 6 months the consumer will have to prove the product was faulty at the time of delivery. The Act for the first time specifically covers digital content which must (as with other nondigital products) be of satisfactory quality, fit for purpose, and as described.

also claim damages against the retailer if the faulty content has damaged other devices or programmes. The law relating to Unfair Contract Terms is included in the act and has been updated, making it easier to challenge such terms which lack good faith, hide charges in small print, limit legal rights or inflict excessive termination charges. There are 20 examples of such terms set out in a schedule to the Act. The Act also introduces a duty on letting agents to publicise details of the fees they impose for certain services. This article provides only a general summary

You can claim for faulty digital content to be repaired, replaced or refunded. A consumer can

and is not intended to be comprehensive.

For further information please contact Paul Stevens by email at paul.stevens@jackamans.co.uk or call 01379 643555.

Special legal advice should be taken in any individual situation.

Our expert team of lawyers is here to help • Accident Claims • Clinical Negligence • Commercial • Debt Recovery • Dispute Resolution • Employment

• Family • Landlord and Tenant • Powers of Attorney • Property • Wills, Trusts & Probate

Ipswich 01473 255591 Diss 01379 643555

Felixstowe 01394 279636 Harleston 01379 854455 www.jackamans.co.uk

08 | November 2015

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DISS Quality blinds and cur tains

FREE fitting FREE quote FREE measurement

A lasting tribute in stone We provide memorials of the highest quality and distinction, combining skills of traditional craftsmen with modern machinery.

Vinces Road, Diss, Norfolk IP22 4YS 01379 652211

www.hlperfitt.co.uk

NO hassle NO pressure Book online today

5 YEAR GUARANTEE on everything

Book your appointment today www.norwichsunblinds.co.uk/LT1

01603 334017 | 01953 544 017

Visit us at our Norwich or Attleborough showrooms: 8 St Benedicts Street, Norwich NR2 4AG 11 - 14 Haverscroft Ind Est, Attleborough NR17 1YE

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2015 November | 09


DISS

Providing a

Park Radio Park Radio Quiz Nights 2015 - £2 per player! 18th November The White Horse (South Lopham)The Street, Diss, IP22 2LH T: 01379 688579

PROFESSIONAL

and caring service

(Festive-themed quizzes in December!)

Susan Whymark

* Maximum of 4 per team* *All Start at 7.30pm, aiming to finish around 10pm*

21st November Diss Golf Club The Common, Diss IP21 4AA

To Book your place, contact Chris Moyse – chris@parkradio.co.uk

2nd December The Bell Inn, Rickinghall The Street, Rickinghall, IP22 1BN T: 01379 898445

(Monies raised on the night are split between cash prizes and fundraising for Park Radio broadcasts covering Diss, Harleston, Eye and surrounding villages)

Funeral Service Susan Whymark Funeral Service is owned and run by the Whymark Family.

Independent Funeral Service serving Eye, Harleston and the surrounding areas

Susan Whymark

Funeral Service

Telephone personally answered 24 hours a day

Eye 01379 871168 Harleston 01379 851253

Independent and Family Run

www.susanwhymark.co.uk email susan@susanwhymark.co.uk

Chestnut House, 12 Progress Way, Langton Green, Eye, Suffolk, IP32 7HU And 31 Redenhall Road, Harleston, IP20 9HL

Feline Care Cat Rescue www.simonds.co.uk

Thursford Christmas Spectacular Matinee Performances Sun 6th December Sat 12th December Mon 14th December Tues 15th December Thurs 17th December Sat 19th December Sun 20th December

Evening Performances Sat 5th December Thurs 10th December Sat 12th December

Seats from £48.00pp

Holidays WELSH WARMER IN LLANBERIS

30th Nov - 4 Dec 2015 (5 days) £310

MONSCHAU CHRISTMAS MARKET

11th - 14th December 2015 (4 days) £329

AUSTRIAN CHRISTMAS WONDERLAND 21st - 28th December 2015 (8 days) £685

To book or for further details call 01379 647300

10 | November 2015

29th November Get festive and join the cats this year with the Cats Christmas at Feline Care event. There shall be plenty of fluffy residents to meet and greet. We’ll be having our Christmas tree up so be sure to wrap up gifts to bring along for the cats and place them under the tree ready for our cats to open on Christmas day.

The event shall also feature plenty of festive stalls waiting for your viewing pleasure. The stalls will include amazing crafts some of which cat themed, beautiful and scrumptious cakes, and plenty of fantastic bric-a-brac. Pop along any time between 2pm to 5pm on the 29th of November. Location: Feline Care, Roudham Road, East Harling, Norfolk, NR16 2QN.

Eye Allotments Time for digging After a major tidy up at the allotments we now have some vacant allotments to rent for 2015-2016 Rates start as low as £10.50 for a half plot for Eye residents (£15.50 for non-residents).

at the same time. To enquire about an Eye Allotment. Contact the Eye Town Clerk Tel 07713 196251or email townclerk@eyesuffolk.org

An allotment is a great way to produce healthy low cost food for you and your family and keep fit www.DispatchMagazine.co.uk


ATTLEBOROUGH Kerry Butcher Accountancy Services There is lots going on in the world of tax and finance at the moment There is no getting away from it – the clocks have gone back, the leaves have fallen off the trees, the sun has just downright disappeared and with it any fond hope that we could say it is still late summer. The summer is now so late that it’s turned into autumn with a vengeance. Time to think of some of the nicer things about Autumn – well Guy Fawkes and fireworks, hot chocolate and steaming soup ( preferably not together), cosy woolly jumpers and hats – so have I convinced you yet that Autumn is a nice time of year? I certainly haven’t convinced myself – where did the summer go and why did it go so quickly? Before we know it we will be mentioning the C word (no I am not saying it yet!). So before we get into the busy month of December – wouldn’t it be a good idea if we all got our financial affairs sorted? Now I am sure that as you read this you are now feeling really smug and clever because you are thinking “what could I possibly need to get sorted? I have received my P60 and renewed my tax credits, so I have nothing left to do.” Or you are thinking “well I gave all my paperwork to those lovely people at KBA back in May and I have approved my accounts and tax return and I know exactly what I need to pay in January, so I am all sorted.” Now this may shock you, but, did you know that some people are not quite as organised as you. They may not have quite got their heads round the fact that they need to get their books finished off and work out their profit ready for their tax returns yet. If you are self employed or even just have a few different sources www.DispatchMagazine.co.uk

of income and have been asked to complete a tax return, why not get it sorted now. Just because you get organised and know how much tax is due (or what a lovely refund you will be receiving) doesn’t mean that you need to pay it over to HMRC, no, you could deposit this in an interest bearing account, or you could put it all on the lottery, or a horse (not really recommended!) and hopefully made double before it is time to pay it all to the lovely HMRC. By getting your tax affairs sorted now, not only will you have peace of mind with no nasty surprises, but you will have time to look out anything additional that might be needed to prove an expense or claim some allowances.

deadlines. Did you know that once you become a client with us here at KBA, all those deadlines can be dealt with by us – we will set up reminders for all of your requirements and will simply ask you for any additional information that we need. Now that has to be a good service! Plus our rates are very competitive and you only pay for the work we do and no more.

client entertaining is always a very dodgy area, subsistence, motor expenses and the world of VAT are all very grey. If you are not sure then why not call us and ask? We don’t bite (much) and are a friendly bunch so why not make a November resolution instead of waiting until January – hopefully we can save you time, money and aggravation - plus we make lovely coffee.

We have noticed a much higher rate of queries into tax returns over the past 18 months – it has been in the media and I think it is fair to say that HMRC are getting tough! The best way to ensure that it is not you they pick is to be open and honest – don’t claim for expenses that you know were only “slightly” business related,

Most of all, time means that your tax affairs will inevitably be less rushed and hopefully 100% accurate (as always). Plus another little bonus, did you know that if you claim tax credits and estimated too low in July, if your actual profit is less, you may get an additional amount. Another bonus surely? No more rushing around in January and getting stressed and no more trying to contact HMRC at the busiest time of the year. Of course it is not only self assessment that has deadlines each year – there seem to be more and more deadlines throughout the year for everything now. We have deadlines for real time submissions in payroll, deadlines for submitting end of year returns and P60’s, deadlines for P11D’s, deadlines for VAT returns, deadlines for annual return filing at Companies House, the list goes on and on – and of course there are ever more fines and penalties for missing these 2015 November | 11


ATTLEBOROUGH

Opening times: Mon-Wed 12pm-11pm Thurs 12pm-1am Friday-Sat 12pm-2.30am Sun 12pm-11pm • Live music nights • Pints from £3 • @BarThirty3 • Free Pool all day every Monday • 4 pint pitchers from £10 during all premier league games. • Weekend drink offers from 10pm

12 | November 2015

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ATTLEBOROUGH AB Locksmiths Christmas is coming! The dark nights and mornings are setting in, it’s getting colder and it’s nearly that time of year, yes, you’ve got it. Christmas. It is the time of year where people are starting to get ready for Christmas and getting ahead of the mayhem of shopping. But it is also the time of year where people are most likely to become victims of crime.

# Not keeping spare keys by the front and back doors. Take them with you. # Trying to hide valuable items. Keeping valuables on show is an invitation. # Keeping an eye out for suspicious behaviour in your area.

# Keeping doors and windows locked at all times.

Even after Christmas, where we put empty boxes of game consoles, TVs and jewellery bags out by and in the rubbish bin. As the opportunists are walking around weighing up their targets, looking for empty houses and easy access, they spot boxes which they will find as useful items to sell.

# Keeping curtains shut and a light on in the evenings while you are at a Christmas party or visiting relatives.

By upgrading your door and window security, you are reducing the chances of someone just breaking into your home while

Being cautious during the lead up to Christmas is vital. A few simple steps will help reduce the chances of being a victim of crime.

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you are out and taking the items you’ve just bought or received for Christmas. This doesn’t just account for Christmas. All year long, we buy new TVs, iPads, game consoles etc, and it is still important to keep them safe throughout the year. We can help you by doing free surveys to help eliminate

risks of being a victim. So take advantage of our free security surveys and the 15% voucher off the total bill to upgrade the security on your home before Christmas. A B Locksmiths, keeping your valuables, valuable.

2015 November | 13


ATTLEBOROUGH Active Norfolk Get more active with Active Norfolk If you are between 11 and 25 years old and not very active, we’ve got a great way to help get you into sport. Active Norfolk Satellite Clubs are ideal for young people wanting to get involved in social sport but who are put off by more formal clubs. They are an easy and low cost way of getting involved in a

sport, plus with venues and different sports in and around Attleborough and Diss there really is something for everyone. So if you would like to try something new please visit www. activenorfolk.org/youth to find a list of the clubs available in your area, or call us on 01603 732 333

Come along and enjoy the fun!

Low cost sport and activity sessions for ages 11 to 25

Find out more about Satellite Clubs at www.activenorfolk.org/youth or call 01603 732333 14 | November 2015

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ATTLEBOROUGH Attleborough Boxing Club ABC Boxer Weever wins Gold in National Attleborough Boxing club’s Santiago Weaver did them proud as he returned home from Rotherman with a National’s title! The 16 year claimed his gold medal after beating Connor Taylor of Jimmy Egans Gym on a split points decision in The Junior Development Championship under 75 kg Final on Saturday 10th of October. Weaver started strong giving Taylor a standing 8 count with an over hand right in the first round, in a show of strength, he out powered the much taller opponent. Weaver stayed close working well on the inside throughout the 2nd and 3rd rounds. The young boxer was overjoyed as the MC announced his victory.

Head Coach Jon Dennis said ‘A National Title is a great achievement for Santiago and the club, Santiago has worked extremely hard, putting in many hours in the gym and has massive potential. We are now looking forward to the NABC’s where he will compete for a 2nd national title!” Quote from Attleborough Boxing Club Chairman Colin Kilby “As chairman of ABC, it was a pleasure to watch Santiago box. He has trained and worked tirelessly. It was a well deserved win and I couldn’t be prouder of him.”

(B.V.S) MOT Testing for Class 4 & 7 Vehicles Temperature Controlled Distribution Vehicles from 7.5 - 44 tons

Your Local Garage For The Last 36 Years! Phone today for further details: 01953 887 275 Banham Vehicle Services Rosary Farm, Kenninghall Road Banham, Norfolk, NR16 2HB

www.banhamvehicleservices.com www.DispatchMagazine.co.uk

2015 November | 15


ATTLEBOROUGH Almary Green Safeguarding your business Most businesses won’t hesitate to insure buildings, equipment and stock against loss, but surprisingly few insure against the loss of even more important resources: key people. Alison Rudd looks at the important topic of Business Protection. Business continuity planning ensures that the business can survive in the event of a crisis and sets out the arrangements put in place to allow the business to be transferred to new owners or shareholders. In most businesses there are a small number of key people on whom the successful running of the business relies. This could include the managing director, a technical expert or someone with important client contacts. The loss of that key person through

critical illness or death would be catastrophic for the business. Key Person Insurance is available to protect the business against the loss – either temporary or permanent – of a person whose presence is business-critical. It provides a monetary sum to carry the business over until new measures can be put into place. It’s interesting that whilst most business owners won’t hesitate to insure their property, equipment and vehicles, there seems still to be a reluctance to insure their key people. However, the cost of replacing someone with a core role in the business is likely to be substantial and to have a more significant impact on the bottom line.

Another important issue to remember is that if the director of a business has made a loan to the business – a Director’s Loan Account – then this must be repaid to the Director’s estate on death. Business borrowing can be covered under a Business Loan Protection plan, if desired, or the Director concerned can be covered by Key Person Insurance. The loss of a business owner or shareholder is another risk for the successful continuance of the business. Issues about control of the business can destabilise the day-to-day management and impair customer confidence. Good shareholder or partnership agreements are critical: these will determine the arrangements that apply on the death of a business owner ensuring that both the business and the partner/shareholder’s heirs’ interests are protected. Shareholder agreements need to be aligned with the rules set out in the company’s articles of association so that there is no conflict when it comes to transferring the shares.

The East of England has a great many family businesses whose future may be at risk each time a key family member dies and the reins are passed to the next generation. No-one likes to talk about the possibility of death or critical illness, but those who have responsibility for a business should acknowledge that business continuity is a serious matter and put measures in place to make sure that the business they have spent a lifetime building won’t fall apart as soon as someone else takes the helm. To discuss any aspect of your financial well-being, contact Alison at alison.rudd@ almarygreen.com or call 01603 706740. Alison can be found at the offices of M+A Partners, Cyprus Close, Attleborough most Wednesday and is happy to arrange appointments there or in clients’ own homes.

Shareholder protection plans are available to provide a cash sum on the death of a shareholder to enable the surviving shareholders to purchase the deceased’s shares.

16 | November 2015

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ATTLEBOROUGH Priory Insurance A look at Motor Insurance Whether you are a convicted driver, young driver, or have limited no claims bonus, we can find the policy cover specific to your requirements. We have negotiated special rates with our panel of Insurers for those careful drivers and special introductory discounts for those without any no claim bonus. We are always able to offer instalment facilities. We deal with many leading UK Insurers and Lloyds Underwriters to provide the best possible quotation and cover for our clients, regardless of the risk. Being totally independent means that we are not tied to a single provider and this allows us access to a range of insurance policies from our panel of carefully selected Insurers.

a personal level with your requirements. Priory Insurance Brokers are a locally owned, independent, professional organisation who have been based in South Norfolk for over 40 years. We would be pleased to provide quotations or advice for you and look forward to receiving your enquiry. For more information, please feel free to call in to our Wymondham Office.

Why not let us compare the market for you and deal on

Bernard Tatum Electrical Engineers success story! Who’d have thought a Little lad from Eye would go on to not only serve his town in many roles but also get the chance to rub shoulders with the Queen at Buckingham Palace? But that is the incredible story of electrician Bernard Tatum, whose business is celebrating its half century this year. The firm is well known in a 25mile radius of Eye, although it has taken on work as far afield as Salisbury, Cambridge and London. “ I’m proud that every job we’ve done has been a good one but I was especially pleased with work we did at Attleborough Bunns Bank and some we did for Jasper Conran when he lived at Bedingfield,” said Bernard. “It’s always been such an interesting job and I never got bored. I had a wonderful apprenticeship and did lots at the malting in Diss and factories www.DispatchMagazine.co.uk

in Diss, Eye and Holton. I’ve done all manner of work. Garage forecourts used to be a big job but there’s not many of them about now. In the 60’s and 70’s with the boom in intensive farming, we were fitting out lots of cow parlours, piggeries and chicken houses.” The electrical engineers and contractors have many agricultural, commercial, industrial and domestic customers and also fit fire alarms and emergency lighting and it is no surprise that Bernard has been an intergral part of Eye town life over the halfcentury the business has been running. “ Who would have thought someone born and bred in Eye could rise to such a rank as town mayor and go to Buckingham Palace?

2015 November | 17


ATTLEBOROUGH

Thank You!!! From Inspired Flower Design Inspired Flower Design celebrates their first anniversary by giving every reader a 15% discount for all orders placed online throughout November! Every customer will receive 15% off their order when entering the code ‘DSPTCH15’ at the checkout. You can shop online 24/7 at inspiredflowerdesign.co.uk

W

e are blooming! Inspired Flower Design, founded by budding freelance florist Tracey Diplock has really seen her business blossom in the last 12 months. Deciding to leave a successful role as a manager of a magazine based in Hertfordshire to pursue

her floristry dream, Tracey admits to initially being nervous with the career change. ‘It would have been easy for me to continue in my previous job, but I would have always wondered if I could have made it on my own, following my dreams to make a successful business from making beautiful floral designs which I am truly

passionate about’ Tracey said. ‘In my first year of trading as a freelance florist I have already been so fortunate to work with some amazing people, whether it be creating memories at weddings, celebrating birthdays and anniversaries or bespoke funeral tributes to remember loved ones.’ Here we catch up with Tracey..... So what has been your proudest moment in the last 12 months? It may sound silly, but when I bought my florist van, and collected it from the sign writers and saw my company name and design down the side it really hit home that the business was starting to grow and it was a very proud moment for me. Even now I get a real sense of pride to be promoting my business every time I jump into the van to deliver one of my designs.

How do you promote you business? I have always found the best promotion of a business to be as word of mouth and positive endorsement from customers that have ordered previously. I have very many customers who return on a regular basis, and I hope they can see that in every design I try to create something special for them. I am also very aware of the power of the internet, and offer customers the opportunity to order directly online at inspiredflowerdesign.co.uk, and also look to promote my business through Facebook (www.facebook.com/ InspiredFlowerDesign) and Twitter (@InspiredFlowerD). I love to get involved in the local community! Community engagement is really important to me. We took part in the Attleborough Carnival (despite the weather!) which was a great success - our team of flower


ATTLEBOROUGH What inspires you? I would have to say that I draw a lot of inspiration from iconic floral designers and I am a big fan of Pinterest too! I am always amazed by our constantly changing local landscapes and the intricacies of flowers.

girls handed out baskets full of single stem roses to the crowds throughout the procession. More recently, we have also been involved in the town’s ‘Tour of Britain Bike Fest’ working with the Attleborough Business Fun Fest Team and other local businesses.

What is your favourite flower to work with? Choosing one flower is so difficult! I love working with hydrangeas and dahlias for a few reasons; first they remind me of my grandparents, their garden, and my roots! Secondly, the seasons in which they are both available in are super-short, so when they do finally arrive in the workshop I feel like it’s an extra special birthday! What makes Inspired Flower Design different? Working freelance means I am able to offer a boutique environment, and by that I mean we

only take on a limited number of clients. We LOVE working closely with our clients throughout the entire planning process, but the most fun can be at the beginning when we get to brainstorm how we can create something different and unique for the customer. What is your favourite part about being a florist? So many things. The mornings - getting back from the wholesalers just as everyone is heading off to work, making a cuppa and listening to music whilst conditioning the flowers. I find it all very calming, and nothing you can ever experience in an office! Also, it has to be the special relationships I have with my customers. Getting to know each customer, gives me the ability to be creative and uniquely personal in my floral designs. I love meeting people and being apart of something special (whether it be a wedding, valentine, a birthday) ...and of course seeing the customers smile when I deliver. What are you looking forward to in the next 12 months? In addition to working with customers in the area, I am looking to expanding the reach of the business; working with more local businesses. The wedding diary is also getting booked up, so I

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am very much looking forward to doing these, as well as taking bookings for 2016/17. Anything you would like to add? Never forget those important dates again! We offer a completely FREE reminder service, all you need to do is simply go to the ‘Remind Me’ page on our website, fill in your special dates and we will contact you in advance of your special day to remind you! I would also just want to say a massive heartfelt thank you for every single one of you that has shown support over the last 12 months or so. I am extremely touched. I appreciate I am a new florist and I am grateful for the local community support, in giving me a chance and trying me - it’s an absolute pleasure to serve you! For more information about Inspired Flower Design, check out the website, or head straight to the Facebook page! Inspired Flower Design Attleborough 07957 090 508 inspiredflowerdesign.co.uk facebook.com/InspiredFlowerDesign

2015 November | 19


News November 2015 WE’RE FASTING APPROACHING CHRISTMAS

20-20-20:

but why wait til the new year to start all those resolutions that we struggle to keep. Get ahead now and get on top of your fitness. We have several new classes to enhance your membership and keep you in shape, heres just a few..

body. This class consists of 20mins cardiovascular, 20mins resistance, 20mins abdominals to ensure that no stone goes unturned in your quest for

HIIT & Abs: HIIT (High Intensity Interval Training) is one of the most

Strength Circuits Load up the weight and get ready for a class with a heavier weights, explosive movements. This will help

from you to get the maximum results. This really is one of those classes that will get you results when you push yourself. The class will end with an abdominal session

Sculpt: An Instructor led full body resistance class using advanced training techniques such as giant sets,

on our website www.amazongym.co.uk or

to make sure you get the maximum from the class.

Thanks, AG Team

straight to your phone.

Review: NEW Amazon Gym App Were really excited that our long awaited Amazon Gym app is now available to download! Our app enables you to keep up to date

app store or google play, and type in ‘Amazon Gym’ where you will see our logo as the main icon. Then just download as normal will massively enhance your membership. If you have any queries just speak to a member

connect with our coaches. You will also be able to upload your workout pics, check-in to classes and connect with other We’re really looking forward to seeing how you get on with the app. To download to your phone, all you will need to do is head to the

Amazon-Gym

GymAmazon1

All members that download our app by November 30th will be entered into a draw to win 6 months membership, so get downloading now for your chance to win!!

★★★★★

01953 498444 www.amazongym.co.uk


News November 2015 Sunday

Saturday

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New Sculpt class

01 Try new HIT and Abs class

Check out new 20-20-20 class

Ask for details on PT sessions

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Check out new 20-20-20 class

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Try new HIT and Abs class

Check out new 20-20-20 class

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Refer a Friend Coming soon need that extra push or would like to learn more about how to lose weight and achieve your goals. We will push you hard, as well as educate you on how to make the complete mind, body and soul package. We will keep you posted via our website and social media feeds.

Amazon-Gym

GymAmazon1

Training is more fun if you do it with your friends, and now it could even save you money. For every friend you refer that signs up on a Direct Debit membership you will get ÂŁ1 per month as long as they remain a member at the club. There is no limit to how many friends you can refer so bring them

01953 498444 www.amazongym.co.uk


ATTLEBOROUGH East Anglia’s Children’s Hospices (EACH) East Anglia’s Children’s Hospices (EACH) is delighted to be benefitting from the sale of two exclusive bags created by iconic British pottery designer and manufacturer, Emma Bridgewater, to be sold in Waitrose stores to raise funds for the charity’s nook appeal. EACH which provides care and support to life-threatened children, young people and their families across East Anglia teamed up with Emma Bridgewater last year to create two exclusive ½ Pint Mugs ‘Insects & Flowers’ and ‘Ladybirds’ to raise funds for the charity’s nook appeal which needs to raise £10 million to build and equip a new children’s hospice for Norfolk. Two jute bag designs have been created, which are based on the mug designs and will be sold in every Waitrose store across the UK. With the bags retailing at £5, and fifty pence from every sale being donated to the EACH nook appeal, the charity stands to raise £50,000 from this exciting new venture. Graham Butland, EACH Chief Executive, said: “We’re absolutely

delighted with the fantastic support we continue to receive from Emma Bridgewater, and now with Waitrose on board, the relationship just continues to go from strength to strength.

“Here at EACH we’d like to thank Emma Bridgewater and Waitrose for their generous support which will help raise funds for the vital EACH nook appeal.” Juliette Toft, Buying Manager, Waitrose, said: “These are gorgeous Emma Bridgewater designs for a truly worthwhile cause. We expect them to be popular with our customers, especially as people look more and more to re-usable shopping bags.”

“The bag designs are beautiful and due to the huge success of the Emma Bridgewater mugs, we’re confident the bags will be popular with Waitrose customers across the country and help raise valuable funds to support our nook appeal.

Emma Bridgewater said: “It’s always exciting to see a design which started on a mug brought to life on another product, so when we were asked to design two bags for Waitrose we jumped at the chance and we knew our EACH mug designs would fit the bill. Fifty pence from each bag sold goes straight to the charity’s nook appeal, so don’t choose between the two, buy both!”

“We’re rapidly outgrowing our Norfolk hospice in Quidenham which is not designed or equipped in the way our two hospices which support families in Cambridgeshire, Suffolk and Essex are. We believe children and families in Norfolk should be able to receive the very best of services, in an accessible purpose-built environment.

The partnership between EACH and Emma Bridgewater was encouraged by the charity’s Royal Patron; Her Royal Highness The Duchess of Cambridge who introduced the two parties and was personally involved in the design process of the original mugs. Both Emma Bridgewater and The Duchess of Cambridge attended the launch

of the nook appeal at the Norfolk Showground on 25th November, 2014. On 18th February this year, staff from EACH joined The Duchess of Cambridge, to visit the Emma Bridgewater factory in Stokeon-Trent to learn more about the mug project and see them in production. The mugs have been hugely successful and have already raised more than £36,000 for the EACH nook appeal. The bags will be available to buy in all Waitrose stores from Thursday 22nd October, priced at £5 with a fifty pence donation to EACH for every bag sold. The Emma Bridgewater mugs are also on sale and are available from www.emmabridgewater. co.uk and Jarrold in Norwich. The Ladybirds ½ Pint Mug retails at £19.95 with a £5 donation, Ladybirds and Insects & Flowers boxed pair £39.95 with a £10 donation and Ladybirds Baby Mug £15.95 with a £5 donation. A limited number of the bags will also be for sale in the network of 17 EACH shops across East Anglia: www.each.org.uk/shops


ATTLEBOROUGH The Pelican The Pelican Inn Tacolneston The Pelican Inn is a traditional 16th Century pub and has been a family run establishment for 17 years. We have an adjoining restaurant and en-suite bed and breakfast accommodation as well as real ale bottle shop. We are located just 15 minutes south of the historical city of Norwich, in the quaint village of Tacolneston near Wymondham, south Norfolk. Our contemporary dining space offers covers for 40 people comfortably, and is suitable for intimate couples and larger parties of friends and families. We do not double book our tables; we truly believe if you are happy, you will no doubt return, and cramming people in at a quick pace is not our style ‘we are here for the long haul and therefore we hope you are too’.We offer an extensive menu with ‘pub classics’ dishes for those who

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love a hearty meal, like home made burgers, home made pies and stews through to locally reared organic produce, seasonal game, fresh fish and vegetarian dishes. The menu is priced from £10-£19 per main meal dish. We also offer on Sunday a delicious roast with all the trimmings. We are very proud to say that our food hygiene as expected was 5/5 following a recent food hygiene inspection.

offering the room as a function room available for hire, for perhaps business breakfast meetings, birthday parties, or wedding receptions. Prices vary depending on date & time of event. We also have a large garden available for alfresco dining during summer months.

Children are very welcome to dine in our restaurant before 7.30pm and high chairs are available upon request. Our restaurant has received numerous outstanding reviews, and is often fully booked, so it’s always best to contact us to make a reservation to avoid disappointment.

In our bar we have a wide range of beverages to suit everyone, with an extensive wine list, 35 whiskeys, 11 gins and a number of other spirits. Not to mention real ales supporting local breweries on rotation. Look out for us in “CAMRA GOOD BEER GUIDE 2015”. Every week we have different deals on our beverages, for example “Gin of The Week” where we offer 50ml of a premium gin & tonic for only £6.50! And “Whiskey of The Week” 50ml for £6.50 also. We also have Friday Fizz offers with Prosecco for only £17.50 a bottle!

As our restaurant is a beautiful large space we are also

Because of its 15 minute location from Norwich city, our rooms

provide an ideal retreat from the hustle and bustle of everyday life. With Wifi connection, TV and DVD players, tea and coffee making facilities and hairdryers in every room. Adjoining the main pub and restaurant the rooms are within easy access to its facilities; with the added bonus of enough space to enjoy the peace and quiet of the countryside and make your stay that little bit more personal if required. All residents have their own keys and ample free parking, to come and go as they please. Check in is from 6pm or available earlier by appointment & check out from 10am. We offer twin, double & kingsize rooms priced competitively between £60 - £95 a night including a classic English breakfast. With the festive season fast approaching we have our Christmas Party Menus available. 2 course meal - £19.95 & 3 course meal - £24.95. For parties of 6-30 people.

2015 November | 23


Attleborough Christmas Lights 2015 Sunday 6th December. Come along and Join in the Fun! Attleborough has, over the years, built up a reputation for presenting one of the finest displays of Christmas lights in East Anglia. The Christmas Carnival this year is to be held on the 6th December 2015 to coincide with the switching on of the lights. The theme this year is Snow is falling and the switch on of the lights will be carried out 4.15pm The format for this event includes: Craft and Charity Stalls in the Town Hall, Church Hall and Sports Hall, a Street Fair at the Town Square, Queens Square car park and Churchyard; Carol Singing around the tree; and of course, Father Christmas

with his sleigh and presents for children in Santa’s magical grotto, accompanied by his helpers and trusted Reindeers . Plus many local shops will be open including and all the local pubs and cafes. Fire Fighters from Attleborough Fire station will be taking part and raising money for local good causes. Look out for Rosedale Funeral Home on the Square were they will be doing candy floss and pop corn plus there will be a bouncy castle in the sports hall along with a raffle which is also in aid of the in aid of local good causes. Please come and say hello, and enjoy the festivities!

The enthusiasm and support of the local businesses have helped make this event a tremendous success attended by several thousand people, proving that the community spirit is alive and thriving in Attleborough even on a winter’s afternoon. The lights would not take place without the continued hard work

of the lights committee namely Averill Howell and Geoff Ellis so a big thank you to both of them and all the businesses that support the lights. If anyone wishes to donate then please feel free to contact Geoff on 01953 453280 or via the council Offices.

Looking for a TAXI?

Reliable Quality Service One of the longest established taxi firms in Diss

J B Taxis

01379 652014

Local Shopping Trips - Airports/Seaports Business Trips - Weddings Cars - Special Nights Out e-mail: mail@jbAirportTravel.co.uk www.jbairporttravel.co.uk

www.DispatchMagazine.co.uk

2015 November | 25


ChipsAway CarCare Centres specialise in repairing everyday car paint and bodywork damage and because we don’t deal with major crash repairs, we don’t have the expensive overheads that a traditional bodyshop might have - meaning we can pass these savings onto our customers

For a free no obligation repair estimate, pop into our Carcare Centre or call 0800 028 78 78 and 07908 637532

FIND US HERE

www.chipsawayrobandbarryhussey.co.uk ChipsAway Car Care Centre, Unit 1a, Rookery Business Park, Silver Street, Besthorpe, Attleborough NR17 2LD

26 | November 2015

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• Garden Centre •

We sell more than just roses... See our vast range of perennials, climbers, trees and shrubs too! • Tools • Compost • Specialist & Seasonal Plants • Tea Shop • Ceramic Pots • Gift Shop • Display Gardens • Experts on Hand Opening Times: Monday to Friday: 9-5 Sunday & Bank Holidays: 10-4

London Road Attleborough NR17 1AY www.classicroses.co.uk 01953 454707

Odds and Sods

Connaught Plain Attleborough, NR17 2EJ

07717 138360

6ft Cuts from £35

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Greg Ward specialising in second-hand furniture, plants and gardening accessories

2015 November | 27


HOMES & GARDENS

Les Balls Fencing Services Firewood, Kindling, Hardwood and Softwood Now Available. Bagged up & delivered FREE of charge. Please call for details on FREE delivery rustic lap panel 6x6 £22.50 6x5 £21.50 6x4 £19.50 6x3 £16.50

picket fencing Pointed or Round Top

6x4 £20.00 6x3 £18.00

close board fencing 6x6 £31.00 6x5 £30.00 6x4 £28.00 6x3 £26.00

NEW YARD OPEN TO THE PUBLIC Timber posts, concrete posts, gravel boards, fencing accessories, garden tools, trellis, free range eggs

VISIT US TODAY Mon to Sat 9 to 5:30

free quotation

01603 301617 or 07909 032344 7/8 Denmark Opening, Sprowston Rd, Norwich NR3 4JG

www.lesballsfencing.co.uk 28 | November 2015

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ELDERLY Preparing for winter tips to prepare you for the colder months Cold weather can be a worry for those of us in later life. As we get older, our bodies respond differently and this can leave us more vulnerable in cold weather. But with a little preparation, and by following some simple suggestions, we can help ourselves to stay healthy, safe and as comfortable as possible in winter. Keeping warm both inside and outside your home can help reduce your risk of serious health problems that are more common in the colder months, such as chest infections, heart attacks and strokes. Getting ready for the cold weather means that you’re more likely to keep warm and well.

Here are some things you can do to stay safe and ward off the winter chills: • Have your heating system serviced and your chimney swept. • Have your electric blanket serviced at least every three years. • Make sure you claim all the financial support you can to help with heating bills. • Consider fitting a grab rail if you have steps at your front or back door. • Follow up your GP’s invitation to have a flu jab. • Order repeat prescriptions in plenty of time, particularly if bad weather is forecast. • Keep a list of emergency numbers, such as your utility companies, by your phone.

Be part of the family

You are warmly invited to look round Attleborough’s family-run care home l

Caring & Responsive (CQC, May 2015)

l

Specialists in dementia care

Ground floor purpose-built accommodation

l

Highly-trained & dedicated staff

l

Warm, clean, safe and relaxing

l

l l

www.DispatchMagazine.co.uk

Support for relatives

Double rooms for married couples

West Carr Road, Attleborough NR17 1AA Call 01953 455 427 to arrange a visit or email manager@thelaurelscarehome.co.uk

2015 November | 29


ELDERLY The Hearing Care Centre Improving your hearing in time for Christmas There is nothing like the festive season with one social engagement after another. From the Christmas office party, drinks with friends and the buzz of the family gathering on the big day, December is a time for fun and social interaction. But is it? For those experiencing hearing loss, this can be something of an annual nightmare, causing a variety of communication issues! Imagine if you can, being unable to hear speech clearly because Christmas music is being played in the background or not being able to hear the excitement of children opening presents because they are all talking at once and you cannot separate the sounds clearly. Imagine dreading Christmas dinner on a large table with 15 other people

30 | November 2015

because you won’t be able to hear what is being said around you. These are issues a normal hearing person doesn’t normally even consider. Over 119,000 people in Suffolk have a hearing loss but the number is far smaller for those who have sought professional help from their local audiologist. Hearing aids can make such a difference to someone’s quality of life at this time of year. Hearing aids are so much smaller and discreet than they ever used to be and packed full of amazing features that will help during the festive period. You may have thought that with so much noise at a party or family dinner, hearing aids would just make things louder, but modern digital hearing aids

aren’t simple sound amplifiers. They are designed to filter out all the unwanted noise - like the clanging of dishes in the kitchen or the background music - and help you focus on speech. Features such as directional microphones work to reduce the amount of noise allowed to enter your hearing aids. In noisy environments, like at a Christmas party, the system will work to pick up the least amount of noise.

Christmas. Karen Finch is the Managing Director and lead audiologist at The Hearing Care Centre. The multi-award winning, familyrun company has 20 centres across Suffolk and Norfolk. For more information visit www. hearingcarecentre.co.uk or call 01473 230330.

If the noise is located behind you, your directional microphones will adapt to pick up sound from in front of you and dampen noise from behind you. If you or someone you know is struggling with hearing problems, don’t struggle through another festive season not being able to join in and have fun. I urge you to book a hearing test now and find out what could be done to help you in time for

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ELDERLY South Norfolk Mobility Improving your hearing in time for Christmas We now have an even bigger range of rise and recliner chairs for you to come and try. They are all electrically operated with emergency battery back up. We keep a full range of sizes and stock neutral fabric colours to blend in with most colour schemes. We deliver the same day. These luxurious and very comfortable chairs, help you to get seated, recline, lift the legs and help you to stand up. We stock single and dual motor chairs and will make sure that you purchase the correct size chair - one size does not fit all! See more at www. southnorfolkmobilitycentre.co.uk

Manorcourt Homecare provide exceptional care and support services to people living in the community. We encourage service users to make their own decisions care from 30 minutes to 24 hours.

T: 01953 451541 E: daniel.burcham@manorcourtcare.co.uk

We welcome clients who are in receipt of direct payments or individual service funds who wish to use us on a full time basis or when their regular care worker takes a holiday, ensuring that their care needs are still being met.

Now Recruiting for Home care workers required in Attleborough, Thetford, Gt/Ltl Ellingham, East Harling, Old/New Buckenham and surrounding villages No experience is needed as full training is given. Car drivers preferred. Duties may include, supporting individuals in their own home with their personal care, meal preparation, shopping and house keeping duties and social activities. Weekdays, evenings and weekend hours available.

We will offer you:Guaranteed hours Contract, Competitive rates of pay, 28 days paid holiday. Mileage and travel allowance paid. Free induction training, and specialist training leading to recognised qualifications, and uniforms provided.

www.manorcourtcare.co.uk www.DispatchMagazine.co.uk

2015 November | 31


ELDERLY Kingsley Healthcare Care Homes A pioneering WINGS Program to change the face of care and dementia Inspiring Research According to The Alzheimer’s Society there will be 850,000 in 2015 in the UK which is set to rise to 1 million in 2025. There are 40,000 younger people with dementia in the UK with two thirds of people with dementia being women. It is now more than ever, that the focus to find a cure for the disease is becoming the number one priority. Dementia has now officially overtaken cancer as the UK’s biggest killer. Scientists have had some break trough’s and have many theories for the cause of Alzheimer’s and dementia but there are still not enough case studies that provide enough solid evidence to be a cure for the disability.

32 | November 2015

Dementia Care A person diagnosed with dementia may find themselves feeling vulnerable and confused. This is very common and absolutely natural to feel all types of emotion in order to come to terms with the disability. Although there is no cure at the moment for dementia there are however ways to slow the process down and allow for that person to live a very fulfilling life for many years after diagnosis. It’s important to see dementia as a disability that people have to adapt their lifestyles around rather than an illness. It is not necessarily the dementia that kills but the other health complications that increasingly arise over the years

with dementia. There are now many ways to help enable people with dementia by educating the community and people on dementia care. Already there are now dementia cafes, easy to use equipment and training, clubs and classes to attend to help stimulate positive feelings and emotions. The WINGS Program Kingsley Healthcare has teamed up with Stirling University in the aim to work together in creating a WINGS program which will set a president for those who care for others and provide the quality standards for carers in all of their homes. WINGS stands for Welcoming, Individual, Nurturing, Guidance and Sensitivity. This program is being put together by Kingsley Healthcare to help carers have a better understanding and support in providing the high standards needed for the resident to have the best experience possible

during their care. This program will be implemented in all Kingsley Healthcare homes. Kingsley Healthcare Kingsley Healthcare is a private care home provider across the UK with the mission to provide the best care by changing the face of the industry with a pioneering WINGS Program. The company was established in 1999 by Daya Thayan and his wife Sumi who purchased their first home in Suffolk and turned the home around to the thriving home it is today. Over the years, the company has grown to 24 homes, including four Learning Disability homes and is now a nationally recognised award winning care home provider with plans of expansion within the next 5 years. To find out more about Kingsley Healthcare and the WINGS Program or to find your nearest home please visit www.kingsleyhealthcare.co.uk

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ELDERLY Able Community Care The Alternative to Moving into a Care Home Getting older sometimes means that a person needs to be cared for twenty four hours a day. Such care can be provided in a care home or in a person’s own home. Given the choice, many people would prefer to stay in their own home and Able Community Care has enabled thousands of people to exercise this choice. Our experience has shown that having a regular rota of experienced carers in your own home is often a much happier alternative than moving into a care home. Able Community Care has been providing an alternative choice to moving into a care home since 1980 by providing Live-in Carer Schemes throughout the UK. Our live-in care staff have enabled thousands of disabled and older

people to remain happily within their own home. The role of our live-in carers is to provide domestic, personal and social care tailored to each individual’s needs and wishes. One of our clients is Kate. Kate was born in 1919 and in 2006 as a result of arthritis and too common falls, Kate and her family had to make a decision as to how Kate wished to be cared for. Her own wish was to remain living in her own bungalow, to keep up her social activities and to maintain her hobbies. Kate and her family decided to try a Live-in Carer Scheme and since 2006 a continuous, regular, rotational system of liked live-in care workers have supported Kate, now aged 95, and who

Kate wrote the following comments with reference to the care she received in 2014 on our Customer Satisfaction Form:

visit relatives. • Long term care to a person who wishes to share the care. For example, Able can provide one or two weeks of care, then the family the next period etc. on a flexible, rotational basis.

• “The live-in care workers carry out the tasks that are important to me.”

• A “Home From Hospital” care package offering convalescent live-in care at home.

• “I feel comfortable about contacting my Care Manager” (whom she has met).

Able Community Care currently provides Live-in, Carer Schemes in over 50 counties and our clients range in age from early twenties to over one hundred years of age.

continues to live happily in her own home.

• “I am happy with the service I am receiving.” • “The responsiveness to ‘out of hours’ contact is satisfying and responsive.” Live-in Carers are special people. Whilst living for weekly or fortnightly periods in a client’s home they provide domestic support, personal care and offer companionship. Each of our clients has an individual ‘job description’ and it is the objective of our Care Managers to provide our clients with a regular rota of liked live-in carer workers and also to find for our care workers, clients for whom they have the skills to care for. One of our live-in care workers is Lorna who has been with us since 2011. Before joining Able Community Care, Lorna was a care worker for her County Council where she gained experience and care certification including attaining NVQ Level 3 in Social Care. Lorna is one of Kate’s two regular live-in carers and is a driver and non-smoker. In addition to providing professionally managed live-in care at home on a long term basis, Able Community Care can also provide the following care packages: • Respite care for family carers who need a well-earned break. • A Carer to accompany a person who wants to go on holiday or to

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Some of our clients have been with us since the 1990’s and their care packages have been continuous. As a result we have a reputation for reliability. A large number of our care workers have been with us for over ten years and some for over fifteen years. Able Community Care’s website www.uk-care.com provides comprehensive information, including many moving and heartfelt client comments. There is also an option to sign up for our free email Newsflash, written by the MD. Angela Gifford each week, to keep up to date with the latest care information and news which may affect you or your family. Angela Gifford formed Able Community Care in 1980 and as Managing Director she continues to benefit this successful company with her long experience of the care sector. Angela is highly regarded as an expert in the field of home care and also consults at an international level on many aspects of care provision. If you have any questions about our Live-in Care Schemes please contact us on 01603 764567 or email to ablemg@aol.com. For a Free Information Pack, please don’t hesitate to contact Able Community Care on 01603 764567 or email ablemg@aol. com. Alternatively you can visit our website for more information 2015 November | 33


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The Courtyard Tearoom Open Mon-Sat 8-5 Sun 10-4 Cream teas Afternoon Teas Hot and cold food Catering events Shop 2 Defiant Precinct, Attleborough. NR17 2QE Tel 01953 797080 www.courtyard-tearoom.com


Diss & Attleborough - November 2015  

The November edition of Dispatch Magazine for Diss & Attleborough

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