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Issue 009 October / November 2012 Deadline for all submissions for the next issue is: November 12th 2012 Š Dispatch Magazine Disclaimer: No part of this magazine may be reproduced or used in any form or by any means, either wholly or in part, without the prior written permission of the Publisher. The views expressed by contributors are not necessarily those of the Publisher. Every effort is taken to ensure that the contents of this magazine are accurate, but the Publisher can not assume any responsibility for errors or omissions. Whilst reasonable care is taken when accepting advertisements the Publisher will not accept any resulting unsatisfactory transactions. They will, however, immediately investigate any written complaints. The Publishers reserve the right to amend such submissions and cannot accept responsibility for any loss.

October / November 2012


 Bury st edmunds

www.burystedmundsonline.com

Dine With ‘Davros’

Local Audiologist Wins

Terry Molloy, well known actor, director and producer, best known to Dr Who fans as Davros, creator of the Daleks will be at Moyse’s Hall Museum, Bury St Edmunds on Friday 2nd November 2012 from 7pm.

...Prestigious Business Award.

“Who do you think I am’ will explore his life as an actor, the universe and everything - including information on exterminating a Time-lord! The evening, part of a week long Dr Who event, will include lecture, light buffet and discussions and costs £20 per person, suitable for aged 14 years to adult. As well as Dr Who, Terry has appeared in repertory theatre all over the country, over 500 plays on radio - in 1973 joining the cast of The Archers as ‘Mike Tucker’ and still a regular in Ambridge. He can currently be heard on BBC Radio 4 Extra in the audio drama series ‘The Scarifyers’. Other TV appearances include

October / November 2012

Harry Hill’s TV Burp and Casualty. Full details can be found on www.moyseshall.org. Admission to West Stow Anglo-Saxon Village and Moyse’s Hall is by Heritage Ticket only. Pay once and visit both sites as often as you like for a year. (Optional day tickets for one visit only available). Ensure you have your copy of ‘Out and About 2012’ for all activities happening in the area. Moyse’s Hall opens from 10am to 5pm (last entry 4pm) Mon - Sat, 12 noon till 4pm on Sundays (variable). Open daily from 10-5, last admission at 4pm.

One of Suffolk’s leading hearing care professionals has been recognised for her hard work and determination to making her business one of the best it’s field.

at The Hearing Care Centre believes passionately in our mission to provide the very best hearing care for those with hearing loss in East Anglia, and want to do it to the best of their ability.”

Karen Finch, of The Hearing Care Centre, was awarded the ‘Business Person of the Year’ “This award is a testament to their hard title at the first ever Bury Free Press Business work and dedication to the cause”. Awards, held on Friday 21st September 2012. Business Director, Jane Youngman from The family-run company, which provides award sponsor Sicon, explained about private holistic hearing care from 18 centres judging criteria: across Suffolk and Norfolk, was chosen from 3 selected finalists, whittled down from a “This was simple: The person who has wealth of entries. The glitzy ceremony, held at made a significant personal contribution to the newly opened Apex in Bury St Edmunds drive their business forward in the past 12 saw businesses with locations in West Suffolk months,” said Jane. win awards across 11 different categories, showcasing all that local businesses have “The three finalists were all from very to offer. different industries, none like the other, which made us think really hard about Karen Finch, Managing Director of The the criteria we had set and who we felt Hearing Care Centre could not contain her deserved to become ‘Business Person of delight after hearing the news: the Year’.” “I’m absolutely over the moon. I might be named Business Person of the Year but it is really a team effort,” said Karen. “Everyone

Jane continued, “We were delighted to sponsor the award, and Karen thoroughly deserved to win.”


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bury st edmunds 

The Return Of Christmas Brandon Car Centre Party Nites At The Apex

The Service Centre Workshop at Brandon Car Centre is fully equipped with up to date machinery and technology to service, repair and maintain all makes and types of vehicles.

It’s never too early to start thinking about your Christmas Party! Especially as last year’s Party Nites at The apex were so popular they sold out months in advance. Indeed, at the time of writing, one of the Party Nite dates this year is practically sold out already! Due to that success, and following feedback from previous party attendees, The apex will be repeating the same recipe again this December, with three special Party Nites on 8th, 20th & 21st December and to take the pressure off social event organisers, The apex has included everything you could need for a really great night out. Band Disco Inferno will provide funky 70’s sounds on Friday 21st December (fancy dress optional), while the ‘ultimate party band’ Soul Kitchen will perform a host of retro tunes on Saturday 8th and Thursday 20th December. All nights will also feature DJ Seb playing a selection of tunes to help you dance the night away. For £45 per head, party-goers will receive a welcome drink and half bottle of wine to accompany their delicious three-course meals with traditional, fish or vegetarian options.

specialists on hand and links to the best of entertainment and catering in the region, The apex can help organise the perfect party, whatever the business requirements.

Brandon Car Centre offers the following services for your vehicle: • Air conditioning servicing • Batteries • Cam belts

Julie Warren, Development Manager at The apex said: “Whether you’re a large firm that wants to dance all night or a small office that wants to come in for a Christmas afternoon tea, we can accommodate you. In addition, once again, The apex are offering everything from a complete party package to a bespoke solution tailored to your requirements - so come and join us this Christmas and let us take care of you”.

• Clutches

We have a full MOT facility for class 4 vehicles, and can carry the test out whilst you wait. We offer free re-tests for all vehicles repaired by us and will offer you a quote for our workshop to complete the necessary work required as a result of the MOT test.

• Diagnostics • Exhausts

We currently charge £45.00 for an MOT test, which is a discounted rate from the recommended fee of £54.00.

• MOT Testing and repairs • Tow bars • Tyres

For more information on Christmas parties at the apex, or the facilities that The apex can offer, please contact Julie Warren on 01284 758 105 or e-mail on julie.warren@theapex.co.uk.

Brandon Car Centre is a VOSA Authorised Vehicle Testing Station. We are part of the computerised scheme which complies with the latest government regulations.

• Welding • Wheel balancing and alignment • Seasonal checks

The Brandon Car Centre is able to offer a vehicle parts service to customers including genuine manufacturer components, tyres, batteries, oils and filters. Parts can be ordered in and will usually be ready for collection next day. Please contact us on 01842 819999 with your requirements and we will do our best to accommodate all your needs.

The apex can also be hired to host private Christmas parties. The striking white oak Auditorium provides the perfect area for firms looking for a larger space and the Atrium on the first floor is the ideal place for pre-party drinks or for less formal celebration parties. For smaller firms who want to join in the fun, the apex has two studio rooms for hire, which can be transformed into a fabulous festive space for two parties of 40 guests, or one party of 80. With a dedicated team of event

October / November 2012


 Bury st edmunds

www.burystedmundsonline.com

Stacey & Partners Important changes are happening to child benefit? Are you aware of what it could mean for you, asks Mark Wallace, of Stacey & Partners, in Bury St Edmunds. What’s happening? As from 1st January 2013, child benefit will be withdrawn from households where one person is earning £50,000 or more per year. HMRC will be writing to taxpayers, regardless as to whether they have children, from the end of September. What are my options if I receive child benefit at the moment if this applies to me? In summary, there will be two choices:- Option One 1 Opt to Stop receiving Child Benefit It is possible to opt to stop receiving child benefit. This will of course simplify matters in terms of taxation, but our advice is that this may not the best option for the following reasons:A. It is a little known fact that if you claim child benefit, the person who

receives it has the National Insurance Record “stamped” for the purposes of pensions etc. This is quite valuable as this preserves entitlement to state pension etc. If child benefit is not claimed, then this will not happen. B. A claim for child benefit can only be backdated for 3 months. Imagine a situation where there is a high earner, say £60,000, in the household, and they lose their job in, say, December 2013. They are unable to obtain work, and so their income for the 2013/14 year falls below the £60,000. If the claimant of the child benefit had stopped receiving child benefit, then the couple may decide to restart the claim in December 2013, due to the change of circumstances. But the claim can only be backdated 3 months, so child benefit would only be received from September onwards. However, if they had followed our advice, the couple would have

received child benefit for the entire year. C. Self-employed people often will not know if their income is to be higher or lower than the threshold. It is important that they maximise their benefits, and so utilise all allowances etc. D. There is also a cash flow advantage to this option. Option Two - Continue Claiming and Receiving Child Benefit - And repay any excess via the self-assessment tax return The alternative to this is to continue receiving child benefit, and to repay the excess via the self-assessment tax system. The first one being for 2012/13 i.e. with the payment on 31st January 2014. How is the repayment calculated? The tapering is quite straightforward: you will lose 1% of your child benefit for every £100 you earn above the £50,000 limit.

It is the partner with the largest income who will have to repay the child benefit, not necessarily the person who is in receipt of it. This is where some people say it is unfair! If a couple are living together and they both earn £49,999 each, then there will be no withdrawal of benefit. But, if one person’s income is say, £60,000, and the other £40,000, then child benefit would be withdrawn in full. So who is my partner? The definition of partner is quite wide, and includes “a married couple living together; civil partners living together; a man and a woman who are not married to each other but who are living together; or a man living with a man or a woman living with a woman who are living together as if they were civil partners. It is so wide, that even “temporary partners” could be caught

This means that by the time that income rises above £60,000, child benefit will be withdrawn in full.

Mark Wallace, FCA, may be contacted on 01284 773400, mwallace@staceys.co.uk.

For example, a family with two children would receive £1,752 in child benefit for a whole year if no one earns above £50,000.

This is based upon our understanding of the legislation at present, and may be subject to change.

But if a salary is coming into the house that is £55,000 the benefit reduces to

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October / November 2012

£876 - a reduction of 50%. Example 1: £55,000 (salary) - £50,000 (limit) = £5,000 above limit / 100 = 50% reduction in benefit.

Advice should be taken before acting on any information in this article.


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Out And About 2012-2013

bury st edmunds 

Key Education Key Education Services provide quality, local teachers, to local schools.

There may now be a chill in the air in the mornings and the nights are slowly beginning to draw in but there are still lots of exciting things to do and see in Bury St Edmunds, Haverhill & beyond.

We offer a first class service making sure that each teacher is placed appropriately, and whenever possible, with the necessary subject specialism.

The new Outandabout 2012 - 2013 booklet is now available from Tourist Information Centres, council parks and museums.

We are passionate about education and offer an exceptional service to schools, and a supportive and effective service to teachers.

The apex and venues in the local area and provides lots of interesting and different ideas for everyone,regardless of age, during the coming months including the Christmas and New Year period. After the successful launch of the Spring/Summer edition, both locals and tourists alike appreciated the

ease by which they could find out about what was taking place throughout the region by using the comprehensive event listings on the leaflet and supporting website, www.outandabout2012.co.uk. In addition to events organised by St Edmundsbury Borough Council, this edition also includes activities taking place at venues such as Ickworth, Theatre Royal and Smiths Row.

Gary Howard Gary Howard is a Fellow of the Institute of Chartered Accountants, founder of Howard & Company and author of “Why Businesses Stop Growing and What You Can Do About It� Are you a shadow director? When a company fails to pay over the PAYE and NIC which should have been deducted from salaries paid to the employees and directors, HMRC can issue the directors and shadow directors of the company with personal demands for the tax due. A shadow director is not registered as a director of the company with Companies House, but he or she will effectively control the company by giving instructions to the named directors, and to other staff who

Key Education Services was established in April 2006 and in July 2009 were awarded the DFE/REC quality mark and are audited annually so far achieving 100% each year. For schools it provides both assurance and official recognition that the highest standards of recruitment practice are being adhered to; and Teachers will be confident that they have selected an accredited and reputable service that will add value to their experience as supply teachers. If you are a qualified and/or experienced teacher currently looking for teaching positions in and around Norfolk/Suffolk,

in a variety of schools/PRU units/ independent schools please contact Debby on 01440 764430 or email debby.dyson@keyteacher.co.uk for a registration form. If you are looking for a new job, relocating to the area or would like to be kept up to date with long term or permanent vacancies, please send us your CV and a brief summary of what you are looking for and we will inform you of any suitable vacancies. Current vacancies are updated daily so please visit our website or check our facebook page. Supply teachers are crucial to the day to day running of a school. You will never be considered as just a number if you work with Key Education Services! We also give back to schools in the way of book tokens which has allowed the schools to give as prizes for competitions or to reward good behaviour etc.

are accustomed to act on those instructions. Majority shareholders may be deemed to be shadow directors if they effectively run the company. Liquidators can take action against shadow directors just as they can against the named directors for debts owing, including tax! Contact details: Tel: 01284 704363 Email: gary@gmhoward.co.uk Or visit: www.gmhoward.co.uk

October / November 2012


10 Bury st edmunds

www.burystedmundsonline.com

Christmas and New Year at Tuddenham Mill Stunning contemporary menus, glorious bedrooms, mulled cyder, seductive aromas, country walks, fine champagne, a roaring log fire. Christmas Party Menu £35 per person To Start Poached ray wing, chicken skin, horseradish, celeriac Curried cauliflower, coconut, chickweed, hazelnut

Join Tuddenham Mill with a group of friends or colleagues on November 28th or December 12th for one of our special Christmas Party Nights with music and dancing. £48 per person including Christmas Party menu and entertainment.

Main

Christmas Parties

Turkey breast, potato terrine, cranberries, chestnuts, confit cabbage Salted hake, butternut squash, tapioca, clams, sea vegetables

Christmas pudding, vanilla ice cream 3 British cheeses, fruit and nut bread, apple chutney, Garibaldi biscuits Whipped sea buckthorn, port syrup, meringue, crispy rice

October / November 2012

Christmas Day Lunch £85 per person New Year’s Eve

New Year’s Eve celebrations £110 per person

Jerusalem artichoke risotto, malt, roasted chestnuts To End

3 night package prices start from £1,180

New Year’s Eve at Tuddenham Mill is a time to reflect, party and look forward to all that the New Year has to offer. Our stunning eight course Taster Menu, live music and chic surroundings are just some of the essential ingredients which will come together to ensure you can celebrate in style.

Beef short rib, mushroom, crispy wild rice, watercress

Enjoy a gastronomic experience at Tuddenham Mill this Christmas and New Year.

2 night package prices start from £995

New Year’s Eve 2 night break from £740 Make Tuddenham Mill your home this Christmas If you are looking for something a little different over the festive period, then our two or three night packages would be the perfect way to celebrate, relax and enjoy award winning food and a little pampering.

Tuddenham Mill, High Street, Tuddenham, Nr Newmarket Suffolk, IP28 6SQ. info@tuddenhammill.co.uk www.tuddenhammill.co.uk 01638 713552.


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SOCIAL MEDIA 11

What Makes A Good Facebook Post? One of the hardest parts of using your Facebook business page effectively is knowing what to post. To make the most of your Facebook page, it’s important that you generate engagement with every post to improve your page’s edgerank score. Edgerank is an algorithm used by Facebook to decide who sees what. The higher the edgerank for your page the more likely the content you post is going to be seen by your fans. You can see how your page scores at edgerankchecker. com. On average business Facebook pages only reach about 16% of their audience when they post content! By asking yourself these four questions before you post, you can make sure your posts generates the best engagement possible, in turn increasing the reach of your brand. Does the post offer value? It’s important to give your fans a reason to like your page, which you can do by delivering valuable content. The two main rules to bear in mind are don’t deliver a sales pitch with each update and don’t constantly promote your brand. A great way to generate discussion would be to post about something relevant to your industry and ask your fans’

opinions on it. Adding a link to a relevant article is a handy way of keeping your fans clued up on what you’re writing about. On average, 80% of your posts should contain valuable or entertaining content, while only 20% should be subtly promoting your product or service. Is the post engaging? The next thing to think about is whether the post has a call to action. How many times have you come across a really interesting and informative Facebook post but not hit the like, share or comment buttons? Your fans are the same. Often it’s a case of if you don’t ask, you don’t get. When you’re posting an update, make it clear how you expect others to act on it. Ask your fans for their views on the article you’ve linked to. Ask open-ended questions. Post a poll. Posts like this: “This weekend I’m _________” also tend to get high levels of engagement, especially if your brand has a light-hearted image. Is the post new and exciting? It’s important that you’re not constantly posting about the same topic regularly in the same way, or people won’t see the

Bio: Friendly & reliable family run leaflet and marketing company. LET US PROMOTE YOUR BUSINESS covering Norfolk & North Suffolk. Follow us and we will follow you.

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value in liking your page. Make sure your content is always fresh and varied.

Using Facebook’s built in analytics you can find out more about the kinds of people who like your page.

Look at your previous posts for the last seven days and see what you’ve written about. If you’re constantly writing about the same subject, spend some time considering how you can mix things up a bit. Are there any topics relevant to your business you haven’t covered yet? Could you present things in different ways perhaps?

Your Facebook page may reveal that you have types of people interested in your product or service you didn’t know about. Every Facebook brand page has an analytics panel which breaks down your fan base by gender, age group and location down to the nearest town.

A great way to keep things varied is to plan your posts using a weekly editorial calendar. Allocate certain topics or talking points to different days of the week so you don’t repeat yourself.

You may find you had been posting about issues local to you, but in fact you have a large fan base in a city elsewhere in the UK. Why not post about something relevant to them, which will help build closer relationships and turn them into paying customers?

Sticking to an editorial calendar is also a great way to stay on track of other important dates like holidays and special events. This helps you to keep your posts relevant to the outside world! Does the post appeal to your audience? Finally, a good Facebook post is relevant to your audience. But how do you know who your audience is? You may have an idea already about who your target audience is.

Exploring your page’s analytics to find information like this is a great way to help you to think of new ways to engage your audience, provide something of value to your fans, and increase the reach of your posts. Visit: www.squaresocial.co Follow: @SebAtkinson - @SquareSocialUK for more useful information on social media and how it can help you and your business.

Bio: Are you enthusiastic & outgoing? Want to run your own business & work from home? For great cosmetics & fragrances Call: 07946 364462 http://bit.ly/NlRKAV

@GeoffreyMiddup

Bio: Bespoke ecommerce solutions, mobile app development and web design from a creative agency based in sunny Southwold, Suffolk.

Bio: Howard & Company Chartered Accountants are a leading practice of accountants in Bury St Edmunds & Attleborough giving trusted advice to businesses & individuals

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Bio: Spider Solutions Web Design: We Build, We Maintain and We Host Websites. We build iphone Apps and we ensure your website is viewable on smart phones.

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Bio: Dispatch Magazine is YOUR Community magazine in: Attleborough, Bury St Edmunds, Dereham, Diss, Watton and Wymondham. We have 152,000 readers every month!

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October / November 2012


12 MOTORING review

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Hyundai i40 Saloon Premium 1.7 CRDi 136 PS By Tim Barnes-Clay, Motoring Journalist Twitter: @carwriteups Visit: www.carwriteups.co.uk YOU COULD buy a top nearly-new German executive car for £23,400, but you could also have Hyundai’s tasty i40 Saloon Premium 1.7CRDi for the same amount of cash. Which would you go for BMW, Audi or Hyundai? It’s a tough choice. No, really it is. You see, after sitting behind the wheel of this Korean car you start to realise just how far Hyundai has come. The new i40 is handsome with a sleek, sporty profile. It’s even more impressive on the move. You can push it into corners and it’ll hug the bends quite spectacularly. All the electronic gadgetry to keep it from flipping out reassuringly kicks in time after time.

However, with a slack sounding 0-62 mph time of 10.3 seconds you’d be forgiven for thinking this i40 is a slug. You’d be wrong; the car feels far quicker than the figures on paper suggest. The i40 Saloon’s 1685 cc, 4 cylinder 16 valve turbo diesel churns out 134 bhp and delivers a decent amount of pulling power. The six-speed manual gearbox is also very precise and fluid. The Hyundai is very comfortable on long commutes. It sits at motorway speeds quietly and economically and, as I’ve suggested, when you take it off the long, dull stretches of tarmac it can be quite a fun car to tackle twisty B roads. And there’s a reason for its good handling. At the heart of the i40’s class-leading refinement and its responsive handling is an all-new bodyshell. The use of ultra-high strength steel together with advanced engineering has resulted in superior stiffness and a superb structural efficiency that outperforms many rivals. The bodyshell ensures that you are barely aware of any vibrations from the road surface or from the car’s mechanical components. Inside, and from a driver’s eye point of view, the i40’s controls are very clear and logically set out. The only slight criticism is that the clock is not immediately obvious. It seems you have to have the sat nav/audio information

October / November 2012

screen on to see what the time is. Not a big problem. The other niggle is the lack of coat hooks in the rear. On a commute to a business meeting I wanted to hang my suit jacket up on a peg. There wasn’t one. Strange - but, again, no biggy. These tiny issues are soon forgotten, helped by a good, relaxed, driving position, made easy to achieve with the i40 Premium’s electrically adjustable leather seats. Room is good in the front and the back too, and the boot is large and accessible. In terms of safety, the i40 is fitted with seven airbags – front, side, curtain and driver knee airbag. And with its stiffer, stronger bodyshell, Hyundai has attained the maximum five-star rating in Euro NCAP’s impact assessment programme. The i40 is backed up by an awardwinning customer care package, 5 Year Triple Care. This demonstrates Hyundai’s confidence in its vehicles. And the selfbelief seems justified. From what I’ve experienced, the i40 Saloon, especially in Premium guise, is a car worth owning, or perhaps choosing as your next company car. It may not have the cachet of a

BMW or an Audi, but give it time and perceptions might change. PROS • Handsome • Sticks to the road • Good driving position • Safe CONS • Clock • Coat pegs FAST FACTS • Max speed: 125 mph • 0-62 mph: 10.3 secs • Combined mpg: 55.4 • Engine: 1685 cc 4 cylinder 16 valve turbo diesel • Max. power (bhp): 134 at 4000 rpm • Max. torque (lb/ft): 240 at 2000-2500 rpm • CO2: 134 g/km • Price: £23,400 on the road


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HOMES & GARDENS 13

Your Local, Friendly Cleaning Company, But With A National Reputation! Here at ChemDry East Anglia, we pride ourselves in delivering unbeatable results, customer satisfaction and superb value for money when it comes to all of your carpet and upholstery cleaning needs. With free quotations and no call out charges, you can afford to put your trust in us! Whether it be a 4 storey Georgian manor house, or a tired single armchair, our industry leading chemicals and products allow us to deliver the highest quality clean, at fantastically competitive prices. Based in Diss Norfolk, we cover from Cromer to Colchester, Cambridge to Chelmsford, and everywhere in between. Take a look at our website for more info www.chemdryeastanglia.co.uk. Most of our services take no more than a few hours to clean, protect and dry, allowing you to carry on your day as usual. Our highly trained technicians will carry out the work at a time convenient to you, and offer professional, friendly advice and

answer any cleaning questions you may have. With our 3 levels of service, Silver (clean only), Gold (clean & protect) and Platinum (clean, protect & sanitise or anti allergen) you can pick the one that’s right for you! Take a look at our services on our website.

Book any carpet clean for 2 or more rooms, and get the smallest room half price, as well as a free bottle of spot remover worth £4.99! Call 01379 642011 for a free quote now!! Book a 3 piece suite clean and get the single chair of the suite cleaned for free, as well as a free bottle of

spot remover worth £4.99! Call 01379 642011 for a free quote now!! Remember the facts! Free quotations, no call out charge, very competitive prices and discounts across the range, industry leading products and highly trained and qualified technicians!

Feel free to browse our page and find the right service for you, before calling us on 01379 642011 for a free quote and details of our latest offers. Alternatively, why not drop us an email using our ‘Enquiry form’ via our website. Just input as much of the information requested as you can, and one of our friendly staff will contact you with a price. It’s as simple as that!

October / November 2012


14 Homes & gardens

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Anglia Roofing Solutions Ltd Your roof is one of the most important components of a house and should be given proper care and attention to keep it functioning at its maximum capability. It serves as protection for a building against the harsh elements of our climate and is usually the part of the structure that encounters the most serious damage when a natural disaster strikes. It is generally understood that the need for any repairs should be promptly addressed as this will not only help maintain the value of a building but will also help increase its efficiency. Anglia Roofing Solutions was founded in 2009 by Scott Warman and in the past year has grown from strength to strength increasing to an impressive 48 strong staff expanding into other areas within East Anglia.

dynamic roofing solutions, from full roof renovation and repair, repair and replacement of fascia, soffit and guttering to wall coating.

Anglia Roofing Solutions Ltd Unit 5, Hellesdon Hall Industrial Estate Norwich, Norfolk, NR6 5DR

Anglia Roofing Solutions Ltd Unit 1, Vinces Road, Court Industrial Estate, Diss, Norfolk, IP22 4HG

We specialise in roofing renovation and replacement for residential properties, including the use of a novel rubber roofing material for flat-top buildings and structures, such as garages, extensions, car ports, verandas and garden sheds.

Tel: 01603 618634.

Tel: 01379 643663.

We only use high quality materials and offer a comprehensive guarantee on all of our fittings and products.

Being a local family-run company with small overheads this allows our customers the best job at the best cost.

With over 30 years combined roofing experience we take pride in our work, paying attention to detail and utilising our experience to provide complete customer satisfaction. All of our installers are fully trained and insured.

At Anglia Roofing Solutions LTD you get a professional, specialist roofing company that offers modern and

We are based in Norwich but with installation teams across the county, we cover the whole of East Anglia.

October / November 2012


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ELDERLY 15

Able Community Care

Wiltshire Farm Foods

In the past when a person was discharged from hospital after treatment, many were given the choice to have a period of time in a convalescent care home.

The seasons have changed and so has our brochure.

This transition period between hospital and home would build up independence, aid recuperation and would enable care staff to monitor that all was well thereby enabling the ‘patient’, after one or two weeks, to return home safely and confident. The convalescent home has now almost disappeared and national statistics show that, especially where older patients are concerned, the re-admission figures are high with many having to return to hospital within a month.

in the home such as general cleaning, the laundry, shopping, preparing meals, etc. The Carer can assist with personal care tasks or just be on hand if help is needed e.g. when bathing or showering. The Live-in Carer can help a person recover their social life. For example, by accompanying a person who likes to go shopping, attend local events, visit a local restaurant, resume attendance at a local group or church, etc.

Able Community Care’s Home from Hospital Care Package will enable a person to have convalescent care at home.

The Carer will reduce the risks of a person returning home on their own and will ensure a happier and more confident ex-patient can return to the independent lifestyle they wish to have.

The Home from Hospital Care Package provides a Live-In Carer who will carry out domestic tasks

For more details visit www.uk-care.com or telephone Able on 01603 764567.

Our chefs have been working hard to develop our range of tasty and nutritious meals to keep our menu as varied as possible, while still ensuring we maintain high standards of quality and value. We are also delighted to welcome our new Dietitian, Helen Blunn, on board to bring you helpful advice. We’ve given you more information about our menu, highlighting the health benefits, while giving you some interesting facts about our range of meals. So what’s new for the winter months? We have 21 exciting new meals for you to choose from. Our Choices range allows you to enjoy your meal exactly as you like it. There are over 250 tempting options to choose from in the new brochure We cater for all appetites with our and our Hearty Meals. We also cater for a wide range of special dietary needs, including low fat, gluten free, low salt and a range of ‘free from’ options. All our main meals are suitable for people with Diabetes. Meals are

delivered free of charge and direct to your door by our caring, CRB police-checked drivers and if you wish, your driver will even pop the meals in the freezer for you. Whenever you’re ready, you can simply heat your meal from frozen in an oven or microwave and enjoy Gail Rowley from Wiltshire Farm Foods in East Dereham comments: “We’re so pleased with all our new meals and desserts and they’re perfect for the winter months. If you can’t decide what to choose, try one of our menu packs, offering a selection of our most popular meals and desserts - it’s the perfect introduction to our range. Ordering is easy on the phone or online at wiltshirefarmfoods.com or 01362 699049” With 21 years experience, Wiltshire Farm Foods has earned a reputation for delivering quality meals and outstanding customer service, so you’ll be guaranteed tasty, nutritious meals whatever the weather this winter.

October / November 2012


Dispatch Magazine Bury St Edmunds October November 2012  

Dispatch Magazine

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