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Over 4.5 Billion Times a Day P&G Brands Touch the Lives of People Around the World. Since P&G’s humble beginnings as a candle and soap company in 1837 our every day products have improved the lives of people around the world in surprising ways. We believe the first 175 years merely mark the beginning of the dream our founders first conceived in 1837.

45 Years Old And Still Growing

• P&G’s Auburn plant’s positive impact on its neighbors extends beyond employment numbers and payroll figures. Contributions by P&G and employees to tax-exempt organizations in Maine were over $150,000 plus countless volunteer hours during the past year. • Auburn’s largest private employer with over 450 P&G Employees

Tambrands has been a proud member of the community since 1968. This year we added 50,000 sq-ft of production and warehousing space as we celebrate 45 years in Auburn.

and approximately $26 million in payroll/benefits. • We are committed to living the principles of Diversity and Inclusion in many ways. We are P&G’s lead site for hiring people with physical and/or developmental challenges and disabled veterans for our Customization Center. Over 30% of our customization team has some form of disability. L to R – Paul Begin, Dawn Destrini, Sharon West, Felica Coney, Eugene Thomas, Roy Karlsen

• Our employees come from 70 communities spread over 8 counties in Maine. • We are a Green Neighbor committed to robust environmental sustainability program. Auburn was the first P&G site in North America to achieve landfill free status. The plant has dramatically reduced its site waste and 100% of its remaining waste streams are recycled or incinerated to produce electricity. • P&G has invested over $310 million in the Auburn plant since 2000. • The P&G Auburn Plant directly paid out over $50 million into the Maine economy in purchases of material, freight, supplies, and services. Indirectly, the Auburn plant supports the equivalent of nearly 230 jobs in the state of Maine in addition to its direct payroll.

Made in Maine: Tambrands in Auburn, Maine is the sole producer of Tampax for the United States and Canada.



Auburn, Maine

Advertising Supplement, Sun Journal, Lewiston, Maine, Saturday, April 20, 2013

ADVERTISER INDEX Education Kidsville News! .......................................................................................................................29 USM’s Lewiston-Auburn College .....................................................................................27

Entertainment Portland Sea Dogs ...............................................................................................................28

Finance Androscoggin Chamber of Commerce ...............................................................................4 Androscoggin Valley Council of Government .................................................................24 Auburn-Lewiston Municipal Airport ..............................................................................22-23 Franklin Savings Bank .........................................................................................................26 Lewiston Auburn Economic Growth Council ................................................................31 Mechanics Savings Bank ...................................................................................................31 Monmouth Federal Credit Union .....................................................................................28 Northeast Bank ....................................................................................................................27 Modern Woodmen / Courtemanche & Associates ........................................................25 Rainbow Federal Credit Union .........................................................................................24 Sabattus Regional Credit Union .......................................................................................26

Health Androscoggin Home Care & Hospice ...............................................................................16 Cassiel’s Salon & Spa ............................................................................................................17 Montello Heights .................................................................................................................13 Mount Auburn Dental / James F. Helmkamp, DDS .......................................................14 Pediatric Associates ............................................................................................................17 Pine Tree Orthopedic Lab ..................................................................................................15 Sandcastle Clinical & Educational Services ...................................................................13 The Meadows .......................................................................................................................15

Home Efficiency Maine .................................................................................................................32 Electrical Systems of Maine .................................................................................................8 Fielding’s Oil Co. ..................................................................................................................10 Fontaine Family Real Estate ................................................................................................9 Gagne & Son Concrete ........................................................................................................10 Hammond Lumber .............................................................................................................5-6 L & S Windows ........................................................................................................................7 Legacy Realty .......................................................................................................................11 Mount Blue Oil .....................................................................................................................11 St. Hilaire Roofing Services ...................................................................................................9

Non-profits Advocates for Children.........................................................................................................25 CMMC (Arbor House) .....................................................................................................14 The Greater Androscoggin Humane Society ......................................................................8 United Way of Androscoggin .............................................................................................21

Retail Ben Alpren Co. ......................................................................................................................20 Earrings & Company ............................................................................................................20 Federal Distributors .............................................................................................................21 Luiggi’s Pizza ..........................................................................................................................19 Sun Journal .............................................................................................................................30 Tambrands Inc./P&G ...........................................................................................................2 Willow Tree Primitives .........................................................................................................19

Sun Journal 104 Park Street, PO Box 4400, Lewiston, Maine 04243 Lewiston 207.784-5411 Rumford 207.364.8728 Advertising Supplement, Sun Journal, Lewiston, Maine, Saturday, April 20, 2013

Farmington 207.778.6772 Norway 207.743.9228 PROFILE 2013


Androscoggin County Chamber of Commerce

by Rich Livingston Feature Writer “The local economy is actually in better shape t ha n it ’s been i n qu ite some time,” said Chip Morrison, president of t he A ndroscoggin Count y Chamber of Commerce, the biggest regional chamber in the state – a ranking just officially achieved in the past year when membership surged ahead of that in the Portland Regional Chamber by 120 members, for a record total of 1,370 members. The Androscoggin Chamber’s ambitious 2013 action plan includes a plank which commits the organization to “Continue to let the rest of Maine know that the L/A area has changed dramatically and is a cool place to live, work and learn,” capitalizing on the growing recognition, statewide, that this community has been undergoing an economic, cultural and social renaissance which is creating an improving quality of life and place for everyone who lives, works or plays here. “The loft apartments in Bates Mill are pract ica l ly f u l l,” Mor r ison sa id. “The restaurants and arts scene are thriving, reg u la rly att ract ing people f rom wel l beyond t he com mu n it y. A nd L-A has regained its status as a major job creator in the state.” Despite some high prof ile layof fs, t he region is creating more jobs than at any time since before the recession, Morrison added. According to data from the Lewiston Career Center, in the last quarter of 2012, “more than 90 employers were listing jobs in Androscoggin County, [including] TD Bank, Bates College, Wescott Electric, Proctor and Gamble, Saint Mary’s Health System, Central Maine Medical Center, Merrymeeting Behavioral Health, Goodwill Industries, Lily’s Transportation, Bill’s Transport, Androscoggin Home Care & Hospice, VIP, UPS, McKesson, and Xerox.” The worldwide Customer Support Center of Carbonite, in Lewiston, hired more than 200 people ahead of schedule in November last year and is sustaining that rapid growth into this year, as well. Also in Lewiston, Baxter Brewing Company began a major hiring initiative in the first quarter of 2013, along with creating dozens of temporary construction positions. “Our own job fair is full of employers this year,” Morrison said, “and we have to address a growing need for a well-educated, well-qualified workforce.” The Chamber is taking a leadership role in that quest.



Androscoggin County Chamber of Commerce board of directors.

BUILDING THE NEXT GENERATION OF LEADERSHIP “One of the most effective ways to ensure economic v ita lit y is to g row our ow n entrepreneurs,” Morrison explained. “The Chamber’s Workforce Development and Education Committee,” – one of five major divisions responsible for implementing the Chamber’s programs and action plan – “has been a conduit between the local business and education sectors for years. But last fall we brought the Young Entrepreneurs Academy (YEA!) program to L-A for the first time,” he added. Y EA! is a groundbreaking and exciting afterschool program that transforms local middle and high school students into real, conf ident entrepreneurs. Through t he year-long program, students in grades 6-12 generate business ideas, conduct market research, write business plans, pitch to a panel of investors, and launch their very own companies. The nationwide program was created at the University of Rochester in 2004, with a grant from the Ewing Marion Kauffman Foundation. A class of a seven committed high school students representing Auburn, Lewiston, Durham, Turner and Greene has been meeting for three hours a week since last October, and will continue through the rest of this academic year. Mechanic Savings Bank is the principal sponsor of the firstyear program, with co-sponsors Procter and Gamble and Maine Education Services, and the program is supported by nearly 40 business and community volunteers. In addition to acquiring the skills needed to establish and operate a successful business, st udents have developed f u nct ion i ng business plans and have attracted start-up financing to fund six new businesses, some of which have already started to generate income. Sambusa Stop will offer trendy new sambusa finger food from a cart. ZoZo’s Gluten Free Goodies is being started by Zoe Oswald. Sam Delaware has established a functioning photographic business. Babylou Cosmetics offers direct-to-consumer, blended eye shadows. Wonderful Wedding Planning

Students in the 2013 Young Entrepreneurs Academy, from left: Zoe Oswald of ZoZo’s Gluten Free Goodies; Colleen Clarke of Wonderful Wedding Planner; Sahro Hassan of Fashionuji; Sam Delaware of Sam Delaware Photography; Ayman Mohamed and Mahamed Sheikh of Sambusa Stop; missing: Gabrielle Mason of Babylou Cosmetics. creates and manages memorable events. And a local Somali young woman, Sahro Hassan, has started FashionUji, designing and producing prom and party dresses especially for Muslim students. “Education has always been a big focus of what we do,” Morrison said. “For instance, proceeds from our annual golf tournament are used for scholarships every year, and this year we will move past a half-million dollars in total funds raised over the years. But the YEA! program is among the most exciting things we’ve ever been involved with. These kids are terrific, and they’re creating their ow n initiatives that w ill impact our community for years. They are also great role models for their peers, and,” he said, “speaking of role models, we’ve had wonderful guest speakers and instructors from among our members – CEOs like Kathie Leonard, of Auburn Manufacturing; Julie Shackley, of Androscoggin Home Care and Hospice; Luke Livingston, of Baxter Brewing; and Bud Willey, of Canteen Service Co.”

T he record member sh ip g row t h t he Chamber has enjoyed comes just in time, Morrison said. “We have a really ambitious st rateg ic pla n for t h is yea r. We have impor ta nt commit ments to advocacy, supporting the interests of our membership, supporting the programs of the Young Professionals of the L/A area, regional i ma ge de velopment a nd c om mu n it y ma rket i ng, a nd, of cou rse, econom ic development. And all that is in addition to support of education. A good thing we have a growing group of committed members and volunteers. There’s a lot of work to do!”

Visit, call or write the Chamber at: The Business Service Center at KeyBank Plaza 415 Lisbon Street, PO Box 59 Lewiston, Maine 04243 207-783-2249

Advertising Supplement, Sun Journal, Lewiston, Maine, Saturday, April 20, 2013

Serving the People of Maine for three generations.

Auburn, Bangor, Belgrade, Boothbay Harbor, Brunswick, Damariscotta, FairďŹ eld, Farmington, Greenville, Pemaquid, Portland, Skowhegan

Advertising Supplement, Sun Journal, Lewiston, Maine, Saturday, April 20, 2013



ZERO TO SIXTY Since 1953, a great ride for Hammond Lumber Company

Enter Auburn...

Sixty years ago, Clifton“Skip”Hammond borrowed $50 from his wife, Verna, bought a saw mill and started a lumber business in Belgrade, Maine. Total number of employees, including himself: three. In the years since, Hammond Lumber Company has grown into oneofMaine’s largestindependent building suppliers. In addition to the ever expanding sawmill, there arenowtwelveretailstoresaround the state and also Hammond’s Maine Pine Log Homes division, which manufactures and markets log-home building packages. Total number of employees today: 400. Skip Hammond’s philosophy from the start was to saw straight, talk straight, and do more for his customer than the guy down the road would do. Son Donald, who started the retail stores in the late 60’s, and grandson Michael, who has added highly successful product lines such as ShoreMaster Docks and spearheaded the company’s recent expansion, have followed suit. Skip, who always preferred riding a bucket loader to riding a desk, stepped aside as company president a few years ago, handing the title over to Donald, who in turn handed the vice-presidency over to Michael. Skip still routinely visits the Belgrade store to share stories with the staff while his wife, Verna, is also a regular presence.

The start of retail, Donald Hammond opened the first retail store, next to the sawmill in Belgrade, in 1967, when he was just out of high school. Skowhegan was added in 1975 followed by Farmington in 1983, Auburn in 89, Greenville in 91 and Fairfield in 97. Michael spearheaded the purchase of the Bangor Store from Wickes Lumber in 02, the construction of Portland in 08, the purchase of Brunswick from Downeast Energy in 2010, and the purchase of Boothbay, Damariscotta andPemaquidfromNewEnglandBuildingMaterialsin2011. Maine Pine Log Homes was launched in 1987. We’ve been really lucky to have so many good people work with us along the way, says Donald Hammond, and so many who have stayed with us for a long time. That solid core of stability and experience has allowed us to keep expanding our products, services and stores.

Hammond Lumber’s Auburn store came into being 24 years ago when the company bought Peter Allen Lumber as well as the inventory and equipment of the local branch of Augusta

Lumber, which had also closed its doors. Marc Ducharme, who had worked at the Augusta Lumber store, soon joined the new Hammond store on the Poland Road and has now managed it Kevin Hackett and Jeff Newton for a most a quartercentury. Sixteen people on his staff have been with him for more than ten years. Two of them, Kevin Hackett and Jeff Newton, have been servicing contractors since the beginning.

Company wide, there are 120 people who have worked for Hammond Lumber for more than ten years. More than 40 have been with the company 20 years, and almost 20 have been with Hammond for more than 30 years. Others now working for the L - R: Ken Letourneau, Doug Bear, Rich Michaud, George Bochard, Tim Mancini, Byron Peters company, especially in the newer Hammond stores, have many years of prior experience in the Before joining Hammond, Peters was the longtime manager of a flooring store in Augusta. industry. That’s the story right there, says the man who started the However, the record-holder in Auburn for the retail stores. It’s about people. The more people you have most years working with Hammond Lumber is with experience in this business -- and especially experience Garnett Johnston, who had worked in Belgrade with us -- the more you can accomplish. You can’t do this by before joining the Poland Road crew. yourself.

Marc Ducharme Auburn Store Manager

Others with long tenure at the Auburn store include Ken Letourneau (22 years), Doug Bear (20), Rick Michaud (20), George Bouchard (17), Tim Mancini (15) and Byron Peters (13).


Garnett Johnston



The Auburn store is located on the Poland Road and can be reached by phone toll free at 1-800-439-2826 or 784-4009. Directions for driving to the store are available by phone and e-mail, and by visiting Customers may also call 1-866-HAMMOND toll free, and they will be connected with the store nearest their calling area.



Advertising Supplement, Sun Journal, Lewiston, Maine, Saturday, April 20, 2013

Scot and Laurianne Warner, owners of L & S Windows. by Dan Marois Feature Writer / Photographer

The eye-catching offer gets your attention at L & S Windows. “Any size vinyl replacement window $189 installed!” “That’s what we are known for,” said Scot Warner, who runs the business with his wife, Laurianne, and son, Scott. “We are able to offer an affordable way for people to purchase or replace their windows.” The $189 price includes remov ing t he ex i st i ng w i ndow s a nd t he complete installation of new windows. “I’m not sure that anyone else is offering something like this,” said Warner. L & S W i ndows prov ides w i ndow replacement as well as roofing and siding, primarily in southern and central Maine. With a total staff of 10 employees, L & S Windows is a one-stop shopping center for exterior home improvements.

household. That seems very fitting for a growing business that is family owned and operated. The Lisbon Street showroom displays an array of window choices, roofing shingles, and siding options. Warner notes that all of their windows are American made and installed by their employees. “The windows have an insulated glass unit, are all vinyl and durable, and have t i lt-in sashes for easy clea ning,” sa id Warner. “Most of the heat lost in homes is through older windows that don’t have the same technology and efficiency of current designs. We find that replacement windows pay for themselves in about five years when considering the heat that is saved with new windows.” Warner and his team are well trained for window installations. In addition to being certified w indow insta llers w ith

special training in the process, they are certified installers through Occupational Safety and Health Administration and the Environmental Protection Agency. They are certified state of Maine weatherization technicians and experienced in working with federal and state housing programs that might have special requirements in construction standards. No job is too large or too small for L & S Windows. “We do small projects with just a few windows to replace,” said Warner. “We just completed a job on Leeds Street in Lewiston where we replaced 100 windows.” Warner suggests that people think about what they want to accomplish in a home project whether purchasing a new roof, new siding or new windows. He also believes that setting a budget is a good place to start. “We do an onsite visit to see the scope of the job that needs to be done,” said Warner.

The lead time is necessary to purchase the products for the customer and to schedule a time to begin and complete the work being done. L & S W i ndow s ha s no shor t a ge of compliments from their many satisfied customers. “Being t he maintenance super v isor of over 15 buildings in the Lewiston area including Saint Peter and Paul Basilica, and dealing with numerous contractors, I would feel totally confident in hiring L and S Windows for all my construction needs,” said Jerry Tanguay of Lewiston in a recent referral letter to the Warner family. “Totally professional, reliable, courteous and very friendly.” Even the former mayor of Lewiston weighed in on the experience with the Warner family in a similar letter to them. “The ser v ice at your place of business w a s e xc el lent . L au r ia n ne e x pla i ne d everything about the windows, the process of installation and provided an accurate timeline for the project,” said Laurent Gilbert, Sr. “When your crew left the job site, it was neat and clean and one could never tell that new windows were installed that day.”

Laurianne Warner answers the phones and runs the showroom at 884 Lisbon Street in Lewiston while her husband and eldest son are usually out estimating jobs and doing installations. The Warners had family in mind when they chose their business name four years ago.

To contact the Warners at L and S Windows, v isit t he show room at 884 Lisbon St., Lewiston or call 207-783-9200 or toll-free 866-989-9155. You can also check out their website at landsw or email

“L & S stands for Laurianne and Scot and our youngest and eldest sons are Logan and Scott,” said Warner. “Someday when they take over the business, they won’t have to change the name.” Between the two boys are five daughters for a total of seven children in the Warner


“From the time we sign a contract to the time that we complete the project, it takes about four to five weeks.”


Advertising Supplement, Sun Journal, Lewiston, Maine, Saturday, April 20, 2013





Electrical Systems of Maine by Dan Marois Feature Writer / Photographer Electrical Systems of Maine is the first place to ca ll for residentia l, commercia l, and industrial installations. “We provide everything from engineering a nd desig n to insta l lat ion,” sa id Dav id Tassinari, owner of ESM. “We also provide ongoing maintenance and service for existing electrical installations. I guess you might say we do everything electrical from start to finish and then ongoing service for the customer.”


he Greater Androscoggin Humane Society was incorporated as a nonprofit volunteer organization on February 25th 1885. Today, 128 years later, with the help of our dedicated staff, volunteers and supporters we continue our pledge to work toward a more Humane Community. While welcoming over 5,500 animals annually, we remain committed to using our resources to provide the best possible care for stray, abandoned and abused animals.

ESM was established in 1985. Since then, the company has built its reputation one job at a time on projects ranging from hospitals and manufacturing facilities to commercial buildings and high-end residential homes. A t t h e c o m p a n y ’s w e b s i t e , w w w., you’ll see a wide array of services and projects completed by this Auburn-based firm. This past year, ESM completed electrical work for local projects such as the St. Mary’s Regional Medical Center’s Operating Room expansion and all electrical work for the Bates Lofts apartment complex. Other projects included Mechanics Savings Bank and the police station in Brunswick as well as a law firm in Portland, and the Aeropostale store at the Maine Mall in South Portland. And while the industrial scale projects may be impressive, ESM also caters to residential needs citing project work with condominium developments, housing projects, and home installations.

Submitted photo

St. Mary’s Regional Medical Center electrical work provided by Electrical Systems of Maine.

“We offer affordable packages for residential back-up power needs,” said Tassinari,” noting that ESM offers many home generator options that can be installed directly in home wiring systems. “With prices starting at $2,200, we can provide a home generator system that will provide peace of mind when power outages happen.” ESM is now a dealer for Generac generator systems. Generators ca n be pu rchased directly at their location at 1200 Minot Avenue in Auburn. ESM also has a unique service called thermal i ma g i ng t hat c a n d iag nose elec t r ic a l problems. By using this technology, electrical professionals can locate faulty components, poor connections, contamination, corrosion, and load imbalances that can potentially lead to a safety hazard. ESM’s service department performs work ranging from replacing faulty devices such as switches, receptacles, lighting, ballasts, and lamps to troubleshooting machinery and other electrical concerns. Want to save money on your electrical use? ESM can help. They are an Efficiency Maine Qualified Partner, meaning that they can help guide you through the product selection, installation, and incentive paperwork for i nsta l l i ng energ y-ef f icient f luorescent technology. “We have a person on staff, Pat Thibodeau,



President David Tassinari, left, and Matthew Tassinari, CFO and project manager stand with a Generac Generator System that can be purchased and installed by Electrical Systems of Maine. who works on new LED lighting applications a nd ot her lig ht ing upg rades t hat of fer increased energy efficiency,” said Tassinari. “Our goal is complete customer satisfaction. We employ f irst-class, qua lit y, licensed electricians and prov ide t hem w it h t he training, tools, and support needed to get the job done,” claimed Tassinari, who noted that ESM has a total of 20 staff members.

The Greater Androscoggin Humane Society Promoting lasting bonds between animals & people since 1885

55 Strawberry Avenue, Lewiston, ME 04240

(207) 783-2311

If you need electrical service for your next project, consider ESM by calling 783-7126. The ESM website also has an online work order form where customers can conveniently schedule electrical service. David Tassinari is president of ESM, his son, Matthew, is the chief financial officer/ project manager, and Craig Norcross is chief operations officer.

Advertising Supplement, Sun Journal, Lewiston, Maine, Saturday, April 20, 2013

St. Hilaire Roofing Services Experience and dependability is what customers can find at St. Hilaire Roofing Services, Inc. in Lewiston. In fact, customers have trusted the company for 135 years. The current owner, David St. Hilaire, explained that the company is a five-generation family-owned business founded in 1878 by his great grandfather, Charles St. Hilaire. David, his son Jake, and his daughter-in-law Lyana, continue the family tradition today in a roofing business that includes customer service, sales, installations and follow-up service. “We offer free estimates and we cover the entire state of Maine and New Hampshire," said St. Hilaire. “We do residential roofing, though we specialize in commercial

roofing replacement, repair and maintenance. There’s no job too small or too large for us to complete.” St. Hilaire is working on a residential roofing project this month and recently completed two local apartment building projects. His family has worked on the roofs at the Rumford Paper Mill since 1944, the new Waterville Police Department building's roof, and they are set to complete work for the new location of Champoux Insurance in Lewiston. St. Hilaire deals with all types of roofing products. Whether flat membrane, rubber, modified bitumen, asphalt shingles, composite roofing, metal or slate, customers can be assured that this company has the experience and staff to complete the installation. They can also provide roofing accessories that include flashing, gutters, and downspouts and other associated repairs.

said St. Hilaire, assuring that his company will be available to meet any needs after the project is completed. St. Hilaire is always eager to provide free consultations to potential customers.

“We are certified roofers with many of our products which means our employees have specialized training and experience in roofing installations,” said St. Hilaire, noting that this is important for customers who want reliable and experienced installers. “W hen you have a roofing installation, you want to make sure that the work is done right and that the installer will be around if you need followup service.”

“I meet with people and talk about what work they need done. I educate them about products that are available and I give them an estimate on the job,” he said. “If they want me to do the job, we sign the contract and get the work done.”

St. Hilaire cautioned that there are many roofers who don’t provide quality work and they are long gone after the job is completed. He said that consumers need to be careful when selecting a contractor for a roofing project.

“Each roofing product has its own kind of warranty which may be for 10 years or longer,” said St. Hilaire. “And, of course, we guarantee our work."

“We’ve been around for 135 years. That says something,”

Slate roof project.

Owner David St. Hilaire with daughter-in-law, Lyana, and son, Jake who is a fifth-generation family member in the company that was established in 1878.

St. Hilaire noted that in today’s market, there are many roofing options that will provide a durable and reliable product while still staying within the customer’s budget.

St. Hilaire Roofing Contractors is located at 99 Spring Street in Lewiston and can be reached at 207-784-1819.

The Fontaine Family: ‘A true real estate team’ by Deborah Carroll Feature Writer


renda Font a i ne, of T he Font a i ne Tea m, remembers it like it was yesterday. In 1983, she was a young mother of three young girls, operating a licensed day care in her home and feeling burnt out. She had thought about college, but changed her mind when her nine-year-old twins sustained skull fractures in a tragic accident. It was during that period of healing that she saw an ad in the Lewiston Sun Journal: “Dream job ... unlimited income ... flexible hours.” Fontaine thought, “That’s what I want.” According to Fontaine, “I had no idea what I was getting into, but I had found my passion.” She has never looked back. “A home is such a huge piece of one’s life,” she said, and being a real estate agent afforded her the opportunity to help people in a way that would make a very big and very positive difference in their lives. “I have always had the support of my husband,” said Fontaine, and daughter Melissa, the oldest of Fontaine’s twin daughters, was the first of her girls to obtain her real estate license and become a buyer agent. Soon, daughter Crystal also came on board, and that’s how the family team got started. Fontaine’s Team has grown significantly over the years. After starting out with just family . “We are now 11 agents and eight support staff; we recently hired two more team members,” she said. “From support staff to agents, we work as a true real estate team.” There are team members who take care of research and others who are responsible for

showings and feedback coordination, listings, closings, marketing, lock boxes and signage. Giving ever yone a responsibility in the process of each transaction guarantees that every time a customer calls the office they will reach someone who can provide answers to their questions and a helping hand when one is needed. This, explained Fontaine, translates into outstanding customer service. A lt houg h Fonta i ne is ver y proud of a l l her tea m’s accomplishments, she is perhaps most proud of t he recognition that they have recently received from the “Wall Street Journal” and “Real Trends Magazine” in which The Fontaine Family Team was named as one of America’s top 1,000 professional real estate teams. “In Maine,” she added, “we are rated 10th of 1,001 real estate companies.” Fontaine believes that the root of their success comes from continuing to go the extra mile for the customer. “Even during the bad times, we still did well because our past clients referred us to their family and friends,” she said. In 2004, the Fontaine Family Team moved its offices to the 336 Center Street location. In September 2013, Fontaine will celebrate 30 years in real estate with hors d’ouvres, live music and other festivities. “We are one of the most successful real estate agencies both nationally and in the state of Maine. Iit’s our clients who have made us successful, and this celebration,” said Fontaine, “is to honor our clients.” The Fontaine Family Team represents both buyers and sellers for residential and commercial properties in Androscoggin, Cumberland, Oxford, Kennebec, Sagadahoc “and a bit of Franklin” counties. For more information, call Brenda or another member of the Fontaine Family Team at 784-3800.

336 Center Street, Auburn • 207-784-3800 • Advertising Supplement, Sun Journal, Lewiston, Maine, Saturday, April 20, 2013




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Advertising Supplement, Sun Journal, Lewiston, Maine, Saturday, April 20, 2013

are known for developing quality working relationships with clients based on respect, integrity and trust. Legacy Realty’s philosophy is to take the time to listen to their client’s needs and dreams and work tirelessly to facilitate their goals without compromise. The Legacy Realty team consists of Dodie Gagne, Laura Jambard, Stephanie Spencer, Diane Staples, Brian Vye, Tracie Vye and Katrina Mancine.


t Legacy Realty, the husband and wife team of Norm and Denise Brodeur do more than just sell real estate. They are in the business of “Beginning Traditions,” a slogan they use to define the company. “We’ve had the honor and privilege of providing real estate services for many years and we’ve been grateful to help our clients during that time,” said Norm Brodeur. “With our own company, Legacy Realty – 'Beginning Traditions' – we’ve been able to continue our wonderful relationship with current clients while developing 'New Traditions' with many new clients.” “Every one of our clients is unique, and that is exactly how we treat him or her,” said Brodeur. “We are proud to say that a high percentage

of our business comes from past clients- – from people who choose our services time and again. We don't measure our success by sales, but by the relationships we build along the way.” A fter work ing for a real estate franchise for over two decades, the Brodeurs decided to create a locally owned agency, Legacy Realty, in 2010. “We did it because we believe in ourselves,” said Denise Brodeur. “We have a very strong faith and we knew we could do this to help other agents and to help people.” Legacy Realty is an independent, real estate brokerage company committed to prov iding outstanding service and value to buyers and sellers in southern, western and central Maine. They

“We believe in Lewiston; that’s why we a re here,” sa id Nor m Brodeur. L e g a c y i s a mem b er of t he Androscoggin County Chamber of Com merce a nd a l l agent s a re members of t he Nat iona l Association of Realtors, the Maine Association of Realtors and the

A ndroscogg in Va lley Boa rd of Realtors. Legacy Realty can be contacted at the office at 681 Sabattus Street, by phone at 207-376-4830 or cell phone at 207-754-6060. The email address is LegacyRealty@legacyrea lt a nd t he website is

“We strive in giving you the most professional service you deserve. Our priority is to help you now, in the future and when the need arises,” said Norm Brodeur, who has customers from the Portland area to Augusta and all points in between. “We provide outstanding service i n sel l i ng homes, w ater f ront property, businesses, commercial a nd se c onda r y home s,” sa id Brodeur. “In every transaction, we form a rapport with our clients and they quickly become friends.” Nor m a nd Den ise were bot h born and raised in the LewistonA u bu r n a r e a a nd t h e y w i l l celebrate t hei r 35t h wedd i ng anniversary this year. Norm is a proud graduate of Lewiston High School while Denise graduated from St. Dominic’s Academy. Both attended the University of Maine.

Join us for our Grand Re-Opening celebration May 4th & 5th Saturday 9-6, Sunday 9-3

Have you been in to see us lately? Things have changed! Free refreshments throughout the day

Door Buster Sales! • Frontline Plus 3-Dose Flea and Tick treatment............................................................ $38.99 • Agway Black Oil Sunflower Seed 50lb................................................................. $25.99 • Iams 30-33lb Dog Food, assorted varieties....................................................$27.99

Our Nursery and Greenhouse opens for the season, Saturday May 4th Fruit Trees, Annuals, Perennials, Strawberries, Blueberries, Vegetable Seedlings, Roses

Spring Season Store House Monday - Saturday: 9am - 6pm • Sunday: 9am - 3pm

Simplicity Lawn Mowers Starting at $




Routes 2 & 4, E. Wilton 778-4054 Advertising Supplement, Sun Journal, Lewiston, Maine, Saturday, April 20, 2013

PROFILE 2013 11

PrO file


Health 1124584

Health | Profile The local businesses listed in this section provide balance, improve the mind and body, and support people of all ages as they strive to achieve and maintain overall good health.

12 PROFILE 2013

Advertising Supplement, Sun Journal, Lewiston, Maine, Saturday, April 20, 2013

L/A Hearing by Deborah Carroll Feature Writer / Photographer “In the United States, one in five people will experience some degree of hearing loss,” stated Dr. Ashlee Vandiver, the audiologist at L/A Hearing in Lewiston. “Of those 48 million people living with hearing loss, only about 25 percent will seek treatment and even fewer will wear a hearing aid." Vandiver, who grew up in Turner and did her undergraduate work at the University of Maine Orono, obtained a doctorate in audiology at Towson University near Baltimore before coming home to L-A. L/A Hearing Center, a division of Sandcastle Clinical and Educational Services, is located at 72 St r aw ber r y Avenue i n L e w i ston. According to Vandiver, L/A Hearing Center is a comprehensive hea r ing hea lt h ca re organization. “We are the Lewiston-Auburn area’s only independent, private, nonprofit provider of comprehensive audiological services. Many people have a misconception that Sandcastle is just about children,” said Vandiver. In fact, L/A Hearing Center offers a full range of diagnostic hearing tests for adults as well as children, including newborns referred due to concerns raised before discharge from the hospital, and adults with presbycusis, or age-related hearing loss.

Vandiver noted that while adults often suffer from presbycusis, genetics and environmental factors are often responsible for hearing loss in both children and adults. “Conductive hearing loss resulting from recurrent ear infections and chronic middle ear congestion are often the cause of temporary hearing loss in children, and later in life these kids are at risk for auditory processing disorders,” said Vandiver. Signs that should raise concern include tugging at the ear or ear pain/aches, as well as back-to-back ear infections or chronic congestion. Children with hearing loss often experience developmental delays in speech and language. By one year of age, a child should have acquired at least a one-word vocabulary, and by two they should begin to put a couple of words together. Vandiver added, "For every child who has a speech and language evaluation, we also recommend a diagnostic hearing evaluation.” Hearing aid technolog y, for both children and adults, has come a long way since the days of the large, poorly fit hearing aids. “New technology comes out about every two years, and is available for people with varying degrees of hearing loss,” said Vandiver. L/A Hearing Center offers not only state-of-the-art testing, but custom hearing aid fittings, followup care and a wide variety of assistive devices to improve hearing. They also service hearing aids that were purchased and fit elsewhere. “Even if two people have the same degree of hearing loss, their hearing aid prescriptions will likely be different based on their lifestyle a nd com mu n ic at ion need s,” ex pla i ned Vandiver. Therefore, L/A Hearing Center offers an individualized vs. a one-size-fits-all approach to better hearing.

Dr. Ashlee Vandiver examines two-year-old Harper Cummins of Lewiston. Hearing aids are small and act like a little computer in your ear. Because of advances in technology hearing aids can automatically adjust to the situation. Many offer the listener features such as improved listening in noise as they are tuned to pick up human speech. Hearing aids communicate with each other to assess the environment that they are in and adjust accordingly. For example, they can determine which direction the sound is coming from and where the background noise is, filtering out the undesirable noise in favor of human speech. “Ma ny hea r i ng a ids a re a lso Bluetoot h c om p a t i b l e ,” s a i d Va nd i v e r, a nd c a n communicate with external devices such as telephones, televisions and computers. For students, a companion microphone can be purchased and a teacher or lecturer can use it to transmit sound directly to the hearing aid, helping to overcome the problems created by distance, reverberation and noise in lecture halls. Add it iona l ly, some chu rches a nd mov ie t heatres now use a “loop system” which sets up a magnetic field that shuts down the

Dr. Vandiver prepares Rose Dubay for a hearing test. microphone on the hearing aid and tunes the device into the pulpit or theater’s sound s y stem, ma k i ng chu rches a nd t heat res accessible to hearing aid users. Vandiver said, “A lerting dev ices are a lso available which hook up to fire alarms to v ibrate a bed at night when the alarm is sounded, or can make a light flash when the telephone or doorbell rings.” L/A Hearing Center also offers custom hearing protection such as hunter’s ear plugs and in-ear musicians’ monitors, as well as other custom devices that completely block out sound or filter out only specific frequencies for musicians. Hearing loss caused from repeated exposure to loud sounds is a permanent hearing loss, but is also preventable. Wearing hearing protection, beginning at a young age, is the best way to prevent irreversible damage to the ear caused from noise exposure. To learn more about how Dr. Vandiver and L/A Hearing Center can help you fully experience the world around you through good auditory health, call 782-2150.

Worry-Free Assisted Living Retirement Community Services available include: • Transportation • Meal Plans • Housekeeping • Laundry • Activities • Medication Administration • Personal Care • Month to Month Rent • 24 Hour Nursing Services • Small Pets Allowed For More Information Call



HEIGHTS Retirement Community

550 College Street, Lewiston

Advertising Supplement, Sun Journal, Lewiston, Maine, Saturday, April 20, 2013

PROFILE 2013 13

CMMC Arbor House serves families as

home away from home

The Mount Auburn Dental staff, from left: Dr. James Helmkamp; Kasey Morin, dental assistant; Taylor Smith, dental hygienist; Stacy Couture, dental hygienist; and Deborah Corrao, business coordinator.

Mount Auburn Dental by David A. Sargent Feature Writer / Photographer


hen modern dental care is needed, a visit to Mount Auburn Dental in Auburn is in order. There, Dr. James Helmkamp, DDS, MAGD, and his staff are ready to provide patients with the best possible treatment. “We know that most people don’t like going to the dentist,” Dr. Helmhamp said. “While we can’t change that, Mount Auburn Dental focuses on making your time at the dentist as pleasant as possible. We do our best to treat patients the way we would want to be treated.” At Mou nt Aubu r n Dent a l, t h i s i s accomplished by investment in the latest dental technology and by having a caring, highly trained team that knows the patients, listens to their needs, and makes them feel comfortable. “The new technologies allow us to detect dental concerns early on, treat issues with precision, reduce your time at the dentist, and prov ide stunning and customized restorations,” Dr. Helmkamp said. He emphasized that the use of lasers makes a variety of dental procedures on teeth, gum and bone more comfortable ... no shots, no drills, no pain. He explains that laser technology uses a unique combination of laser energy and water to prov ide gentler, more precise treatment to conserve a healthy tooth. As a result, the visit is a less stressful alternative to the traditional Novocain needle and drill. P r o c e du r e s t h a t onc e t o ok s e v e r a l appointments to complete, such as multiple fillings, can now be finished in just one visit to Mount Auburn Dental. Additionally, the Mount Auburn Dental team can fabricate crowns in one visit, which means there is no need for a temporary crown, and no return visit. Dr. Helmkamp considers patient education about dental health care to be an important component of overall health. He is also cognizant of today’s economic climate. With these factors in mind, patients sit down with Dr. Helmkamp on their initial visit and

14 PROFILE 2013

The hospitalization of a family member can be an emotional, exhausting, and traumatic time. For families from out of town, dealing with issues like housing, meals, and transportation can become an expensive and trying burden. In 1993 Central Maine Medical Center committed to help patients and families cope with these issues by opening The Arbor House. The need for convenient lodging has grown. In 2002 the Arbor House was relocated and expanded from five to 15 bedrooms. The “new” Arbor House consists of a first floor with five large bedrooms, as well as a shared common room, fully equipped kitchen, dining room, and a small library with a computer and reading material. There are also two bedroom apartments on the second and third floors available on a first come first served basis. Frequently two families will each have a bedroom and will share the common space in the apartment. Bed linen and towels are provided and laundry facilities are available as well. Parking is available adjacent to the building. The Arbor House is a smoke-free facility. For the comfort of all guests, the only animals allowed are licensed service dogs.

Mount Auburn Dental is at 227 Mount Auburn Avenue, Auburn. they discuss dental priorities to arrive at a realistic treatment plan. Mount Auburn Dental has intentionally avoide d t he “f ac tor y ” movement i n dentistry where different dentists can see you each time you need dental care. Dr. Helmkamp is your dentist at Mount Auburn Dental, so you know you’re getting quality dental care every visit.

The hospital cafeteria is available to patients and families using the Arbor House and there are several restaurants in the area. Resource materials in each common area list restaurants, churches, grocery stores, and shopping malls.

CMMC encourages guests to assist with simple housekeeping chores, such as washing dishes, cleaning up after meal preparation, and keeping common areas clean. Guests are asked to maintain their own rooms. A dishwasher is available, as well as laundry facilities. The Arbor House is supported through community donations. For more information, visit

Dr. Helmkamp has practiced in Auburn si nce 1986, w here he ha s ra ised h is family and been an active member of the community for the past 26 years. Through clinica l courses, he has achieved t he prestigious Master in t he Academy of General Dentistry, which fewer than one percent of dentists have accomplished. He is t wo-t i me past president of t he A ndroscogg in Denta l Societ y. He has been on the Head Start Advisor y Board for seven years, and on the Maine Dental A ssociat ion E xecut ive Boa rd for f ive yea rs. He is past cha i r ma n of Ma i ne Donated Dental Services and he currently serves on the Maine Dental Association’s Insurance Advisory Board. Mount Auburn Dental’s staff members also participate in continuing education. It’s a pleasant atmosphere at Mount Auburn Dental, from the living room-like waiting room to t he f riend liness of sta f f. The building is conveniently located near the intersection of Mount Auburn Avenue and Gracelawn Road, near Home Depot. The phone number is 782-3971 and their Web site is at w w w.mountauburndental. com.

Advertising Supplement, Sun Journal, Lewiston, Maine, Saturday, April 20, 2013

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The Meadows


175 Park Street, Livermore Falls, ME 04254 Open&8-5 & 8-2Appts. Sat Available Open 8-5 Mon-Fri 8-2 Mon-Fri Sat • Evening

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We have the largest selection of comfort footwear in the State of Maine! From safety footwear to running shoes, we’ve got something for your foot type! If you’ve never been in before, you don’t know what you’re missing! Stop in today!

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by Dan Marois Feature Writer / Photographer


here’s nothing quite as enjoyable as visiting The Meadows Living Center for Seniors on Route 202 in Greene. Jennifer Stevens, cook and housekeeper, greets you at the door with a choice of whoopie pies from a jar or chocolate chip cookies warm from the oven. It doesn’t feel like a living center. That’s because owner, Rebecca (Becky) Laliberte, takes every effort to make The Meadows feel like home. T he Meadow s pr ides it sel f on c a re and convenience as it is handicapped accessible and uniquely constructed to offer an intimate, personal setting that makes each resident a name and not just a number. With only 24 rooms at The Meadows, residents feel like they are living with one big family. From the moment you enter the main dining area, there’s a sense of welcome and community. Unlike larger

senior housing centers, the residents at The Meadows enjoy the persona lized attention from a staff that knows them as individuals. “The Meadows provides retired residents with safety, security and some of the best home cooking available,” said Laliberte, who has food ser v ice experience and the ability to whip up fresh, home-style cooking. “And while residents enjoy the privacy of their ow n rooms, they can also gather in the library/pool room, the outside patio, or the spacious dining room for activities or socializing.” On a recent visit, the residents are in the dining room working on puzzles or preparing thousands of eggs for Easter. There are two gentlemen using laptop computers and sharing information about the resources that are available with the technology. There’s a pet dog snuggled next to a resident on a sofa. There’s even a resident outside feeding slices of apples to the gentle goats that live near the center. And while smoking is not allowed in the

Advertising Supplement, Sun Journal, Lewiston, Maine, Saturday, April 20, 2013

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private rooms or common areas, there’s a resident outside on the year-round patio lighting up. Room rates at The Meadows are affordable for many seniors with rates starting at $800 a month that includes the room, three daily home cooked meals, housekeeping and linen services, and many transportation and persona lized ser v ices. There are different size rooms to fit your budget and preferences. Beck y L a l iber te l ives on site at T he Meadows and assistance for residents is available 24 hours a day. “You don’t have to worry about who you know, what you did for a living, or what your background is when you consider living here,” said La liber te. “At The Meadows, you a re instantly family.” Rebecca Laliberte is available to answer a ny que st ion s about T he Meadow s by ca l ling 946-3007, ema i ling her at, or by going to their website at

PROFILE 2013 15

Androscoggin Home Care and Hospice by Rich Livingston Feature Writer

HEALTH. COMMUNITY. COMPASSION Established in 1966, Androscoggin Home Care & Hospice has been completely dedicated to patient comfort, satisfaction, health and wel l-being. The orga ni zat ion prov ides a continuum of home-based community health care ranging from skilled nursing for patients recently discharged from a hospital, often post-surgery or those new to medications; chronic disease management; supportive care for assistance with the activities of daily living; palliative and end-of-life care for patients in their own homes or in the Hospice House. There is comprehensive bereavement support for adu lt, chi ldren a nd teenaged fa mi ly members. Androscoggin Home Care & Hospice is Maine’s largest independent home health and hospice agency with a service area that encompasses 122 municipalities, plantations and unorganized territories, a staff of nearly 400 and an essential volunteer corps of more than 250 individuals, and networks with more than 375 referring physicians. In order to optimize patient centered care, AHCH has just completed the first of a twoyear effort to evaluate and improve ever y element of patient ca re. The core of t he initiative is M.O.D.E.L. care. Its purpose is to provide a meaningful, organized, developed, efficient/effective patient visit with lasting qua lit y. The process documents pat ient outcomes and is yielding positive results for a series of publically reported benchmarks that hold every member of the organization accountable for excellence. AHCH was also selected to function as the Community Care Team in the prestigious national pilot program called Patient Centered Medica l Homes and the state equiva lent Health Homes initiative. Established as a component of the Affordable Ca re Act, PCMH i n Ma i ne prov ides comprehensive ca se ma nagement, ca re coordination, health promotion and access to preventative ser v ices, chronic disease management and long-term care to Medicare and MaineCare patients. In describing the State prog ra m, T he Ma i neCa re website

states, “There is grow ing agreement that transforming the health care system requires strong systems for providing patient-centered, relationship-based primary care. The Patient Centered Med ica l Home (PCMH) model offers an exciting and promising approach to this change as it supports both the practice transformation and payment reform needed to improve primary care services.” To implement PCMH, AHCH has partnered with over 40 physician practices throughout its tri-county coverage area (Androscoggin, Oxford and Franklin counties) to help provide superior patient care while reducing costs. In just the first year, patients in the program were able to reduce reliance on emergency room care by an astonishing 60 percent, while the overall hospital admission rate among patients in the program was 51 percent lower than for those with more traditional access to healthcare services. “The PCMH program has already been an enor mous success,” sa id Ju lie Shack ley, Androscoggin’s CEO, “and it came along at a perfect time for us, because its objectives align perfectly with the quality improvement initiatives we had undertaken on our own. We’re thrilled to have contributed so much to these wonderful outcomes.” In addition to its participation in the PCMH initiative, AHCH has in the past year expanded Compass Care, Palliative care program that is provided by a team of healthcare professionals w ho foc us on reduci ng t he sever it y of symptoms and side effects of a chronic or life-limiting illness. The organization also launched the Forget Me Not program for Alzheimer’s patients in facilities to encourage socialization. A HCH is a private, nonprof it hea lt hca re provider, and while it has always been able to achieve a revenue surplus, reductions in federal funding for some healthcare services a re subject i ng t he orga n i zat ion to new financial pressures.

Hospice House

Dan Joyce photo

New Sign escalating costs. So we find ourselves asking more and more for help from the communities and families we serve,” Shackley said, “and there are lots of ways for folks to participate.”

“We’ve known that this would be coming for the past few years, and we’ve been able to plan for it,” Shackley said. “We’ve achieved really significant cost reductions. But,” she added, “we simply can’t rely on the old models of paying for healthcare. We have to continue to be innovative.”

Annual gifts have provided nearly $100,000 in each of the past dozen years, primarily from friends and family, in addition to one-time contributions from patients and families expressing profound gratitude for the care they or their loved one received during an illness, those who “believe in our mission to relieve suffering and meet the needs of those who are ill, injured or at end of life by offering hope and healing in an environment of trust, compassion and care.”

A nd, Shack ley ex pla ined, f undra ising is becoming more important each year, too. “We can’t rely on the state, federal or private insurance, for that matter, to keep up with

A nu mber of publ ic f u nd ra isi ng events have been expanding in the past couple of years, too, including the Hospice House 5K Remembra nce Wa l k-Run, t his yea r w it h

Julie Shackley venues in Farmington (May 5), South Paris (May 18), and with a certified course at Central Maine Community College, in Auburn (May 19). Hav i ng ex per ienced t he wonder f u l care provided by the Hospice House staff and knowing that not everyone has health insurance or resources to pay for services, a local family established this event in 2009. Their wish is that care is available to all who need it, and by eliminating the worry of how it would be paid for, patients can live their final days focusing on what is truly important. A unique and powerful memorial event is the annual Butterf ly Release Celebration, this year scheduled for Saturday, July 20, on the campus of the Hospice House, Stetson Road in Auburn. The event provides the opportunity to remember and honor loved ones by dedicating a butterf ly in their name. The event is open to anyone who has experienced a loss, not just for people who have benefitted from AHCH hospice services. The Celebration is full of heartfelt music and song; crafts for our youngest guests; reading of the names of those being remembered; and it culminates with the release of colorful Monarch butterflies. Androscoggin Home Care & Hospice has been dedicated to the patients and communities it serves for more than 47 years, and increasingly, its patients and families are demonstrating that they are equally committed to helping preserve and extend the special care provided by this vital organization.

Home care nurse takes pulse of elderly man while family is gathered around.

16 PROFILE 2013

For more information on any of the programs outlined in this article or to learn how you can get involved please call 207-777-7740 or log onto our website at WWW.AHCH.Org.

Entertainment at the Hospice House. Advertising Supplement, Sun Journal, Lewiston, Maine, Saturday, April 20, 2013

Cassiel’s Salon & Spa: Discover the beauty within by Jackie Rybeck Feature Writer / Photographer Pass through the doors of Cassiel’s Salon & Spa and the scent of lavender a nd cha mom i le Diane Dubois w i l l ca l m you r Owner of Cassiel’s senses ... rela x to soothing music and be rejuvenated in a way you deserve, be it a facial, massage, body treatment or hair and makeup. Diane Dubois, owner, is celebrating her 20th year in business. “My approach is to of fer i n novat ive treatments for the face, hair and body,” she said. “I want to give my clients a memorable experience, one that they wish to relive again and again.” Services: Hair. Maintain healthy and shiny hair with the best technology in color, permanents and cuts. Cassiel’s also offers distinctive services such as extensions, ethnic styling, and private sessions with a technician, certified by the American Cancer Society for wig fitting. Makeup. For a face that glows, come in and purchase one of t he f inest products sold: Ba re

Essentials. Buy it or let an experienced artist show you how to apply it. Waxing. Feel beach-bound smoothness w ith an assortment of wa xing services, ranging from eyebrows to legs to Brazilian. Nail care. Put the finishing touches on all 10 fingers and toes with the finest acrylic, shellac or gel products. Manicure and pedicures are available as well. Massage therapy. Feel the special difference of a true Spa Ma s s a ge a s a profe s sion a l u nw i nd s achy muscles and restores circulation. Cassiel’s offers a full array of specialty massages including those for patrons with fibromyalgia and arthritis. Permanent makeup. Save time a nd look your best a ll day. Services include lip, eye and brow color as well as managing birthmarks, scars and areola restoration. Electrology. Have complete con f idence i n t he experienced professiona ls, offering an optimum solution to unwanted hair. Microdermabrasion. Discover radiant and younger-looking skin. Watch the appearance of fine lines, acne marks and discolorations diminish. One of t he most popu la r packages is designed for the bride-to-be.

George H. Glass Jr., M.D., F.A.A.P. Linda J. Glass, M.D., F.A.A.P. Caitlin Mallis, M.D., F.A.A.P. Almas Patankar, M.D.

“What bride doesn’t want to glow on her special day?” asked Dubois. “It can be as simple as a trial run or a total bridal party package, i nc lud i n g a m a s s a ge, facial, manicure, pedicure, ha ir a nd makeup ... even prepping the skin weeks before.” Dubois prides herself on her talented team. “A l l of my st a f f t a kes e x t en s i v e t r a i n i n g i n whichever therapy they pr ov ide t hei r c l ient s . Training and education is extensive, ongoing; and in t his business, t hat’s key in providing quality service as well as keeping

bareMinerals products can be purchased at Cassiel’s.

33 Mollison Way Lewiston, ME 04240 Phone: 784-5782 Mon thru Thurs 8:00 am - 7:00 pm Friday 8:00 am - 5:00 pm Saturday 8:00 am - 12:00 pm Saturday and Evening schedules are for Sick Appointments

Erica Rice, D.O. “We’re Here to Serve You”

Advertising Supplement, Sun Journal, Lewiston, Maine, Saturday, April 20, 2013

up w it h t he ever-changing trends and styles.” Pass through the doors of Cassiel’s and let the professionals bring out the best of your appearance ... leave with a heig htened sense of well-being and renewed energ y. Here you w i l l truly “Find the Beaut y Within.” Cassiel’s Salon & Spa is located at 71 East Avenue and is open on Tuesday 9 a.m.-6 p.m.; Wednesday thru Friday 8 a.m.-8 p.m.; a nd Saturday 8 a.m.-4 p.m. For information, to book a n appoi nt ment or pu rchase a g i f t certificate, visit cassiels. com or call 783-3321.

Treat yourself to a facial at Cassiel’s.

Antonio Landry, PA-C Ann Salisbury, PA-C Jonathan Libby, RN-CPNP Angela Castonguay, PA-C Dan Dorsky, PA-C Amanda Bowden, CPNP-PC

PROFILE 2013 17

PrO file



Retail | Profile The local companies profiled in this section provide knowledge, experience, exceptional choices and a stronger hometown economy.

18 PROFILE 2013

Advertising Supplement, Sun Journal, Lewiston, Maine, Saturday, April 20, 2013

Willow Tree Primitives:

Reflection of a simple past by Jackie Rybeck Feature Writer / Photographer If you or someone you k now prefers timeworn over trendy, or handmade over the mass-produced, Willow Tree Primitives offers primitive and country items that will make your home a warm and relaxing, enjoyable place to be. Kathy Frost opened Willow Tree four years ago, escaping the corporate world to not just be successful, but to be successful in something she had a passion about. “And that would be primitive decor and furnishings,” said Frost. “It reminds me of a simpler way of life, one that revolved around the hearth and the treasures that warmed the heart. Today’s primitive style at Willow Tree is a reflection of that simple past,” she added. “And how more successful can you be than helping people give their home a warm and cozy feeling that is calm and relaxing.” Willow Tree’s seven rooms are filled to bursting with the best variety of country and primitive home decor including quilts, window treatments, rugs, framed prints, shelves, ladders, stars, potter y, braided items, linens and collectibles such as the full line of Willow Tree Angels.

FEELS LIKE HOME By Rich Livingston Feature Writer “We g rew up here,” sa id A ng ie St. Hilaire, who a long w it h her husband, Earl, and some siblings, owns Lewiston’s legendary Luiggi’s pizzeria, “and so we’re thrilled that now we own a big part of LewistonAuburn’s history, its culture.” This is the 60th anniversary year for Luiggi’s, where loyal customers start arriving in search of familiar Italian food as early as mid morning, a holdover pattern, Earl said, “from the days of shift work at the mills, were 9 a.m. would be dinner time for lots of folks.” Earl has owned Luiggi’s iconic nextdoor neighbor, The Blue Goose, for the past 10 years, “so when the chance came for us to buy Luiggi’s just last year, we jumped at it,” Angie said. The Goose has been a Lewiston landmark since the end of

Willow Tree Primitives 850 Main Street, Lewiston Open 7-days-a-week from 10 a.m.-5 p.m For more information call 754-8784 or visit Specialty accessory items are a must in a unique shop such as Willow Tree Primitives and Frost works with many suppliers to offer the latest trends and necessities in rustic country, folk art and primitive decor. Here you will find items such as candles, tart warmers, specialty soaps, essential oils, jewelry, greeting cards, and handmade pillows and dolls. For adding that special touch to any living space, Willow Tree offers one-of-a-kind primitive furniture. Most pieces are premade inspired by photographs and painted

and aged for that perfect primitive look; many have a very unique touch, such as using distressed windows as door fronts.

style in your home, Willow Tree Primitives is the one-stop retailer to make your shopping experience easy and affordable.

Frost is also happy to take custom orders.

“Many of our patrons have become like family,” said Frost. “I love what I do and customer satisfaction is our priority. With that in mind, we are expanding again -- adding two more rooms of shopping pleasure. A new country porch will enhance our entrance, which will be chock-full of new, handmade outdoor decor.”

“Customers a re welcome to bring in a picture or a sketch and it can be built to their specifications by our furniture makers.” Frost invites everyone to come in and see her diverse selection of goods that will probably not be found anywhere else, such as antique trunks, clocks and jugs. Whether you’re in need of something specific, browsing for a gift or wishing to adopt this

prohibition, when it opened as the Golden Tavern in 1933, but this is the first time in the long history of the sister establishments that they have actually been in the same family.

“We didn’t really want to change any thing when we came in last yea r.” A ng ie ex pla ined, “W hen you’ve got a good thing going, don’t mess with it!”

“A nd fa m i ly is w hat we’re a l l about,” A ng ie ex pla ined. A ng ie a nd Ea rl of ten complete each other’s sentences, and both are clearly thrilled to have assumed responsibility for Luiggi’s legacy.

The menu is unchanged, and so are the recipes. Luiggi’s famous sauce is t he sa me. Wed nesday night’s Spaghetti Nights – spaghetti, meatball, salad and a soda for $4.50 – remains a big part of life in Lewiston, and Luiggi’s unique variation on Ita l ia n sa ndw iches, t he Ferg y, remains perhaps the single mostpopular item on the menu.

“People come here ever y week and have exactly the same meal. People have been coming here for generations after middle school and high school dances,” Angie said of Luiggi’s. “They’ve met here, gotten married, moved away, come back with their kids. It’s home.” Earl added, “It really does feel like where ‘ever ybody knows your name.’” “People who don’t even know each other come in at lunch time and sit together and talk,” Angie said, finishing Earl’s thought.

Advertising Supplement, Sun Journal, Lewiston, Maine, Saturday, April 20, 2013

“Oh, we’ve added beer and wine,” Earl said, “but this is still all about being a family restaurant.” Tra f f ic is way up, too. “We’ve expanded our catering services – law firms, Lewiston High sports e v ent s, c om mu n it y s pa g he t t i suppers. We’re deeply involved with the hockey community; we’re expanding our outreach to the Bates com mu n it y,” he added. “We’ve joined the Chamber of Commerce,

Frost is also happy to do bridal registries, pr iv ate pa r t ie s, clubs a nd lay aw ay s in addit ion to mont h ly draw ings a nd numerous open houses throughout the year.

Owners and their children pose at the entrance to Luiggi’s in Lewiston. A ng ie i s get t i ng out i nto t he community more, as well.” “We’re excited to be part of this year’s Bands on the Run event, too,” Angie said, referring to the halfmarathon and 5K race on June 23, a major fundraiser for Museum L-A. A nd somet i me i n t he nex t si x months or so, another Luiggi’s – a little more upscale, but just as family-friendly and kid-oriented as the original – will be rising on the site last occupied by Graziano’s Italian restaurant in Lisbon. “We want to fill the void that was left when Graziano’s closed,” Earl said. “but this will definitely be Luiggi’s!” “We’re still all about being local,” Angie added. “Eat local, buy local.” Luigg i’s buys as ma ny of t heir

ingredients as they can from nearbly vendors. “We’re not a chain, and never want to be,” she said. Co-ow ners of Lu ig g i’s i nclude Dennis and Kelly St. Hilaire, and Marc and LuAnn Frenette. “Between our family and [our siblings’], there are nine kids in the next generation. And even though the oldest is only 12, they can’t wait to come to work here,” Angie said. “They’ve been coming into t he Goose since they were toddlers,” Ea rl added. “T hese a re fa m i ly places. They’re part of our family; they’re part of the Lewiston-Auburn family; they feel like family to our customers. They feel like home." “And that,” Angie said, “is just the way we want it to be.”

PROFILE 2013 19

Ben Alpren Machine Tool & Supply Inc. – Evolving through the years by Jackie Rybeck Feature Writer / Photographer Ben Alpren Machine Tool & Supply has been in business since 1965, specializing in the sale of industrial supplies and specialty tools as well as metal and woodworking machinery. An employee for over 41 years, Dave Randall, sales manager, recalls how Alpren embarked on this new endeavor. “It was in the early 1960s,” said Randall, “and at the time, Ben was selling chemicals while riding around in his Lincoln. People would ask him if he could get a hold of certain used machinery and he did ... as time went by, the more requests he got, the more he enjoyed it.” Eventually, Alpren bought a pick-up truck and a warehouse and in 1965 turned his purpose and passion into a reality when he bought the property at 555 Lincoln Street. “In the beginning, he just sold used machinery,” said Randall. “Then, he expanded with new lines and a few supplies; it just grew from there. In fact, Ben was the first distributor of Standard Modern Lathes in the U.S.” Fast forward to today, under new ownership with Tim Veilleux, and the business is continuing to thrive. Alpren’s remains at the forefront in its field of new and used machinery in addition to a full line of industrial supplies and specialty tools. “We only stock inventory from the top-name brands,” explained Randall. “Jet, Powermatic, Dremel, LS Starrett and Dewalt are just a few labels giving reliable equipment to our customers, who include schools and universities, power companies, manufacturers, machinists, local contractors

Ben Alpren Machine Tool & Supply

Dave Randall, sales manager at Ben Alpren Machine Tool & Supply and even serious hobbyists.” Keeping an immense inventory is a must for customer’s satisfaction, including hardware items, which are important for various types of machinery and construction. Also on site are hard-to-find metric items ranging from drills, taps and end mills, to nuts and bolts. Some of the inventory, listed by category: Mach i ner y : L at he s, d r i l l pre s se s, gener ator s, a i r compressors, mills, saws and woodworking tools. Cutting tools: Drills, end mills, cutters, taps, reamers, blanks, counterbores, countersinks, dies, chasers, thread repair, saw blades, tool bits, carbide tooling, indexable tooling and inserts and burrs. Power tools: Air and accessories, electric and accessories, and marking and etching. Ha nd tools : Elect r ica l, fa sten i ng, plu mbi ng, edge, deburring, cutting, striking and insulated.

Measuring: For inspection, setup and layout and testing equipment. Workholding: For clamping, fixturing and tooling access. Fluids: Adhesives, sealants, cleaning, lubricants, marking, paint, machining fluids and applicators. Abrasives: Bonded, coated and super abrasives, surface finishing and abrasive accessories. Material handling: For furniture, equipment and storage. Safety products: Body protection, electrical and security. Ben Alpren Machine & Tool Supply Inc. provides every customer with experience and expertise, from preplanning and tool selection through set up and process optimizing. “We look at the total solution for each purchaser’s needs,” explained Randall. “Our goal is to get them where they want to be in this ever-changing era of machine tool technology.” For more information, visit Ben Alpren at 555 Lincoln Street, Lewiston; phone 207-783-2811; or visit benalprenmachine. com.

Earrings & Co. by Deborah Carroll Feature Writer / Photographer


h i s y e a r, E a r r i n g s & Company will celebrate its 20th anniversar y. Located on Mechanic Street, across from t he L .L . Bea n f lagship store in Freepor t, t hey ’re conven ient ly located “around the corner and down the stairs” from everything t hat dow ntow n Freeport has to offer. “We’ve been in the same spot since 1993,” said Carrie McBride, proprietress of Earrings & Company. Earrings & Company carries much more t ha n ea r r i ngs, of fer i ng a successful combination of over 100 lines of handcrafted and fashion neck laces, bracelets, r ings a nd sets, including a large selection of sterling silver chains, and jewelry for brides and bridal parties. More specifically, in addition to the handcrafted and fashion jewelry, t he shop a lso ha s t he popu la r Chamilia and Ohm bracelets and charms, as well as three handmade bead lines, two of which are made in Ma ine. A recent add it ion to their line of collectible charms is “CharmIt!” with colorful, detailed, 3-D cha r ms for neck laces a nd

20 PROFILE 2013

bracelets, it’s perfect for young girls. McBride said, “It’s very fun and very affordable.” Mar yJane Doubleday is an artist f rom Hope, Ma ine. “She ma kes gorgeous sterling silver necklaces a n d e a r r i n g s .” A c c o r d i n g t o McBride, “Her work is an organic, s w i rl i ng-t y pe le a f look , s ome evoking the waves of the ocean.” Her pieces look delicate, but are sturdy and wearable, crafted in both brushed and polished silver. McBride is also proud to offer fine jewelry by Patricia Locke. “It is a very unique, limited-edition line of silver jewelry with gemstones and crystals.” In addition to earrings, bracelets, rings and necklaces, “We have a large selection of hair accessories from traditional clips and claws to hair sticks,” said McBride. Earrings & Company also carries a n elega nt line of ha ndpa inted and hand-dyed silk scarves from California. “The silk is soft and lightweight and can be worn year round. These scarves are reasonably priced and the colors are luscious and v ibrant. We have matching earrings and scarf clips, and each

scarf comes with a tying guide,” said McBride who is looking forward to receiving the new spring colors. “A scarf is a perfectly silky, flirtatious and f luttery accessory for a spring day.” McBride enjoys f inding sources for new and different lines that her customers will like. “We go into those hidden corners of the country to f ind t hings t hat a re unique, interesting and the right price point. About 80 percent of our pieces are A mer ica n a nd Ca nadia n made. Probably 40 percent is Maine made,” said McBride. Earrings & Company’s employees a re professiona l a nd educated regarding the lines that are carried in t he shop. “They k now where each piece wa s made a nd ca n tell a customer which lines a re hypoallergenic, what style might work best with a type of hairstyle, what colors w ill work best w ith certain features.”

McBr ide pa r t ic u la rly enjoy s when shoppers come in w it h a special need. “We’ll get husbands s hoppi n g f or w i v e s , mot he r s looking for jewelry for daughters, and grandmothers buying a gift for a grandson’s girlfriend, and we love helping them find something that is just right, that they will feel c om for t a ble g i v i ng.” McBr ide added, “We know what trends are popular, what women are looking for, and we try to steer them in the right direction.” Earrings & Company also offers onsite ear piercing by well-trained, experienced employees.

With on-street parking just outside their door, and more free parking i n t he nea rby pa rk i ng ga rage, it’s easy to shop at Ea r r ings & Company. With so many amenities in downtown Freeport, including more shopping, dining and the new multiplex theatre a couple blocks away, it’s easy to make a day of it. For more information a b o u t E a r r i n g s & C o m p a n y, ex plore t hei r website at w w w. ea r r i ngsa ndcompa, a nd then visit them at 2 Mechanic Street in Freeport.

Advertising Supplement, Sun Journal, Lewiston, Maine, Saturday, April 20, 2013

Setting the standard in Sales, Service and Quality for over 60 years!

United Way of Androscoggin County

Our history: Federal Distributors was founded in April 1947 by Paulette Cronin, Eugene Cronin Jr. and Joseph Cronin. Joe continues to serve as Chairman of the Board today. In the early days, Paulette took customer phone orders from the kitchen table in their family home while Gene and Joe were on the road selling and delivering beer. A few years later, a Salesman and Truck Driver were hired and operations moved to a 40 X 80 foot warehouse at 779 Main Street in Lewiston. During the first year, Federal Distributors sold Stanton Ale, Frank Jones Ale and Croft Ale. The following year, Genesee Ale was added to the product list and a second truck was needed. In 1949, Federal Distributors became a wholesaler of Cott beverages, while a year later, Federal was appointed wholesaler of Anheuser-Busch products in Androscoggin, Franklin and Oxford counties. At that time the Anheuser-Busch product line consisted exclusively of Budweiser and was offered in half-barrels, 6-pack cans, 6-pack bottles and quart bottles only. Business was booming, and within three years Federal had outgrown the Main Street warehouse. A 4500 square foot building was purchased at 99 Spring Street in Lewiston in order to make room for Kruger Ale, the latest addition to the product line. After being appointed Budweiser distributor for the central Maine coast, from Brunswick through Camden in 1956, a sister corporation, Federal Distributors of Brunswick was formed and served Sagadahoc, Lincoln and Knox counties. Also during that year, a third warehouse was added in Rumford to keep up with increasing sales. Paul Cronin, Joe’s brother, joined the business in 1960 after graduating the University of Maine and retired in 1999. The company also became wholesalers of Knickerbocker beer and expanded the Spring Street warehouse in Lewiston that year. The sixties and seventies were a period of rapid growth for the company. To keep up with sales increases and new ventures, such as entering the wine distribution business and other beer additions such as Colt-45, the Brunswick warehouse was replaced with a new, larger facility. John Cronin, President joined the business and continues to maintain the high standards and traditions of Federal Distributors. After nearly three decades of exponential sales growth of Anheuser-Busch products, Federal was again outgrowing its office and warehouse space. In 1988 Federal combined its Lewiston and Brunswick warehouses, merged the two companies, and built a state-of-the-art warehouse on Lisbon Road in Lewiston where we operate today. DELIVERY



Distributors employs over 80 full time employees, with an annual sales volume of 2 million cases of product. We offer over 200 SKU’s of beer and over 200 SKU’s of non-alcoholic beverages. We are recognized as the premier beer wholesaler in our territory with a market share of over 60%. We offer the entire line of Anheuser-Busch Beers along with a variety of imported beers such as Bass, Stella Artois, Hoegaarden, and Czechvar. We also offer a fine compliment of Micro-Brewed Ales including Red Hook, Long Trail Ale, and Maine Made Micro Brews like Shipyard and Seadog Ales and more. Our full line of Non-Alcohol products include some of the best selling products available today such as Monster Energy Brands, Snapple, Arizona, Jones Sodas, Stewarts, Nesquik and Maine Made Captain Eli’s to name a few. We also have a fine selection of water that includes Sparkling Ice, Carrabassett, and we offer our own Private Label Water Program. We at Federal Distributors are proud to have been serving Central Maine for 61 years and look forward to being your Sales and Service leader for another 60 years.

Responsibility Matters ®

Federal Distributors, Inc.

66 Ash Street, Lewiston, Me 04243


2075 Lisbon Road, Lewiston, ME

207-783-7272 Advertising Supplement, Sun Journal, Lewiston, Maine, Saturday, April 20, 2013

PROFILE 2013 21

Finance Business

PrO file

What is your time worth?


Municipal Airport

22 PROFILE 2013

Advertising Supplement, Sun Journal, Lewiston, Maine, Saturday, April 20, 2013

Auburn-Lewiston Airport: It's about time “What is your time worth?” asked Rick Lanman, manager of the Auburn-Lewiston Airport. “Ever since H.G. Wells first wrote The Time Machine in 1895, people have been dreaming about altering time to their own interests. And with the newest generation of business aviation travel, they can pretty much do just that,” he said. Perhaps the greatest benefit of air travel is saving time. Lots of it. But with only about 500 U.S. communities served directly by commercial airlines -- down from a high of “around 2,300,” according to Lanman, just prior to the deregulation of air travel -- the relative importance of private and business aviation to move both people and cargo quickly and efficiently has grown exponentially in recent years. Community airports such as the Auburn-Lewiston facility, a unique collaboration between the twin cities when it was established, combined with state-of-the-art new aircraft enable getting there and back again in less time than ever, with fewer hassles, enhanced productivity, and at lower cost than ever before. “Take the Cirrus 22, for example,” Lanman suggests. “It holds four people and averages over 25 miles per gallon of aviation fuel. That is better than a lot of SUVs. You could leave Auburn headed for say, New York La Guardia Airport at 7:00 in the morning, have a full day of meetings, and be home in time for dinner.” In addition to the unparalleled convenience and relative comfort, chartered air travel has become much more affordable as equipment, operating efficiencies, and small airport infrastructure have all improved in recent years. “You could drive there, but it would take over 5 hours each way. There are no direct flights on a commercial airline from Portland and you still pay up to $1500 for an almost 4-hour trip”.

Stephen Builta photo

“As another example, the King Air 90 (from Beechcraft) is a turbo-prop plane that carries eight people. An entire family could vacation from the Auburn-Lewiston Airport (nonstop) to Orlando, Florida for instance, at a total cost of around $8,000 for a round trip. That is about the same as the cost for commercial flights for eight when you add in all of the extras but with a lot less waiting time, no travel to a commercial airport hub with its security, no-car-parking bill when you get home. Basically, no aggravation -- a real vacation,” Lanman said. “You don’t even have to worry about missing your flight.” It is well understood that time is money, and particularly well understood by those whose time is being wasted by some of the more frustrating elements of travel. Moreover, the impact of time is perhaps still more critical when considering cargo shipments, especially in the era of smaller inventories, smart logistics, and just-in-time (JIT) deliveries. “The trend toward smaller inventories and JIT delivery is very beneficial to small manufacturers and the sort of smalland medium-sized businesses that are typical of central Maine,” Lanman said. “And these trends are consistent with the emergence of the Auburn-Lewiston area as a significant inland cargo port.” As an example of how new aircraft technolog y can be especially helpful in the era of smart logistics, Lanman cited the Pilatus PC-12 single engine turbo-prop plane often seen at the Auburn-Lewiston airport. “That plane achieves fuel mileage of up to 15 miles per gallon or better,” he said, “and can carry a payload of 3,600 pounds with a range of somewhere around 2,600 nautical miles. At speeds of about 300 miles per hour, a Maine-based shipper can have cargo delivered to Houston, Texas in just five hours.” For bigger loads, Embraer, one of the world’s better-known manufacturers of regional jets, “made a turbo-prop plane that can carry a 7,000-pound payload at 300 miles per hour. A fully loaded plane gets from Auburn to Manchester, New Hampshire in about 20 minutes every week day,” Lanman said. “Then there’s the ATR 72 cargo design that can deliver 15,875 pounds of payload from Auburn to Pittsburg in two hours,” he said, in contrast with a full 10-hour day on a truck. The cost may be approximately the same as with a truck when

you count in all the costs of a truck, but products are being delivered in a fraction of the time. “Time is money,” Lanman reminded. “Don’t store it -- ship it! Get paid sooner. Avoid storage costs. Be part of the smart logistics, just-in-time delivery model that is transforming global commerce. Operating from the Port of Auburn, central Maine is no longer an inaccessible corner of the supply chain.” Local shippers, Lanman asserted, can “pick and choose aircraft carefully, and find the sweet spot of fuel costs, speed and payload that benefits them and their bottom line.” The Auburn-Lewiston Airport has excellent access to roads and railroads and is adjacent to the Auburn Intermodal railtruck transfer facility. The airport has averaged about 65,000 operations yearly for the past several years, holding steady in an industry where traffic has declined. While most of the current traffic at the airport is private aircraft, about 40 percent is commercial, including 10 percent cargo.

Advertising Supplement, Sun Journal, Lewiston, Maine, Saturday, April 20, 2013

“There’s much less downtime and, conversely, quicker turnaround here at our airport,” than in big commercial airports, Lanman explained. “We are in a great place and provide great aircraft service and crew accommodations. We have great sight lines, full instrument landing capabilities, and with modern GPS and plane-to-plane communications we are convenient for all pilots virtually any time of day, any day of the week.” Even weather is not an issue. “There was only one day this last w inter season, despite the harsh record-breaking winter, when we were not open for air traffic. We are simply convenient. Time is money. What is your time worth?”

PROFILE 2013 23

Meeting the Needs of Western Maine for Over 50 Years!

Regional Business Development • Small business loan programs • Small business counseling • Assistance for small and medium-sized manufacturing firms

Regional Promotion • Regional promotion efforts for the Maine’s Lakes & Mountains region. • Staff support, grant writing expertise and fiscal management services to the regional tourism council • Inquiry fulfillment

Regional Capacity Development

Building Partnerships in Western Maine Communities Working Together

• Fiscal management services for projects and programs throughout the region • Agriculture assistance programs. • Mobilize Western Maine statewide asset based development strategy.

Regional Services

• Community and economic development project assistance for Androscoggin, Franklin and Oxford Counties • Environmental management services to towns, solid waste districts and associations, water districts and lake associations • Geographic Information System Services • Household Hazardous Waste Disposal information and services • Joint Purchasing

Rainbow is here to serve you!

Some of our outstanding products/services

Convenient locations

Rainbow’s Visa Debit Card... the only card you will ever need! Mobile Banking now available.

20 Washington St., Auburn 207-783-0351

1 Lewiston St., Mechanic Falls 172 Pine St., South Paris 207-743-5410 207-346-3001

381 Main St., Lewiston 207-784-5435

Consumer and Real Estate Loans Vehicles, Motorcycles ATV & RV Home Mortgage, Bi-Weekly Mortgage and Home Equity

391 Main St., Lewiston 207-784-5435

Serving all of Androscoggin & Oxford Counties With ESI your deposits are insured to at least $500,000 24 PROFILE 2013

Over 5,000 branches in the U.S. with Shared Branching Advertising Supplement, Sun Journal, Lewiston, Maine, Saturday, April 20, 2013

57 Birch St., Suite 204 • Lewiston, ME • 04240 • 207-783-3990

Shouldn’t financial guidance be about


not sales?

I can give you trusted, understandable – and FREE* – financial guidance to help you achieve your financial goals. Let’s talk – I can help you plan for life.

Dick Courtemanche, FIC 184 Webster St., Ste. 102 Lewiston, ME 04240 207-786-3622 Richard.Courtemanch@

Mike Courtemanche FIC, LUTCF 184 Webster St., Ste. 102 Lewiston, ME 04240 207-783-8921 Michael.Courtemanche@

Art Chamberlain FIC, LUTCF, ChFC, CLU 184 Webster St., Ste. 102 Lewiston, ME 04240 207-514-7003 Arthur.R.Chamberlain@

Jean Fournier FICF, LUTCF 184 Webster St., Ste. 102 Lewiston, ME 04240 207-784-5453 Jean.C.Fournier@

Kim Pelkey FICF, LUTCF 184 Webster St., Ste. 102 Lewiston, ME 04240 207-786-2573 Kim.Pelkey@

Paul Colasante FIC, LUTCF 184 Webster St., Ste. 102 Lewiston, ME 04240 207-782-8823 Paul.Colasante@

Ron Ouellette, FIC 184 Webster St., Ste. 102 Lewiston, ME 04240 207-786-3612 Ronald.J.Ouellette@

Debi Wagemann, FICF LUTCF, CASL, ChFC, CLU 184 Webster St., Ste. 102 Lewiston, ME 04240 207-539-8664 Deborah.J.Wagemann@

What does AFC offer the Androscoggin County community? Advocates for Children has played an essential role in the community as a leader in child abuse prevention for more than 30 years. AFC provides education opportunities for children and adults through home visits, prevention education in schools, parent support and evidence-based parenting and child abuse prevention programs.

Maine Families Androscoggin Fully accredited by Maine Families America and certified as Parents as Teachers program, MFA is a home-based service providing parenting assistance to parents with newborn children. Skilled parenting professionals and lactation specialists visit families in their homes — at no cost — to share experiences about parenting, provide helpful childcare tips, advice and community resources.

u e yo w h il p u ow l be n gr ere’l ldre g. Th “C hi n i & k o ing ot lo lean c r are n o f w ead t no s ah quie year o S . . ing sleep co ok o to g t s Du and ebs. aby cobw my b g n i ” rock keep I’m don’t s e i bab

Parenting Support AFC’s resource center holds weekly interactive parent-child groups from 10 to 11:30 a.m. on Mondays and Thursdays, and features a resource lending library for parents and children. All parents are welcome! AFC also schedules parent education workshops throughout the year on a variety of topics including: • Early childhood • Discipline • Teens • Fatherhood • Social skills • Nurturing and attachment

Educational Programs School-based curricula that offers age-appropriate and consistent information to children, their parents and professionals who work with children: • Baby-think-It-Over • Personal Body Safety • Sexual Abuse • Sexual Harassment

Find us on facebook or at Modern Woodmen of America

*There is no obligation to buy.

Advertising Supplement, Sun Journal, Lewiston, Maine, Saturday, April 20, 2013

PROFILE 2013 25

We are Community

There’s something different about a Community Bank. At Franklin Savings Bank, it’s at the core of everything we do, from sponsoring free ski nights at community ski areas and stocking local food cupboards to lighting up the Relay for Life luminaria and funding local scholarships. Since we created our charitable foundation in 2001, we’ve contributed more than $1.5 million to local charities. We are community.

Why would anyone bank anywhere else?

Farmington Wilton Jay Rangeley Rumford Mexico Skowhegan Find us on FACEBOOK

by Christina LeBlanc Feature Writer


gra nd, gold cha ndelier ha ngs from the ceiling in the welcoming lobby of Sabattus Regional Credit Union, which is currently going through a positive transition. This includes welcoming back Tif f iny Stewa r t, a former v ice president who has now returned as the executive vice president. “T i f f i ny Ste w a r t c om i ng bac k i s huge for us,” sa id CEO Michel le Firczak. “She’s ver y well liked in the community. A lot of people know her and her main priority is the membership.” SRCU’s membersh ip is c u r rent ly a rou nd 4,300 members ; the Credit Union serves Sabattus and 16 other su r rou nd i ng tow n s and communities. Stew a r t i s not t he on ly sta f fer fa m i l ia r to members, as several employees of t he credit union’s core staff have been working there for more than 15 years. The friendly, familial env i ron ment a nd persona l relationships bet ween sta f f a nd members are a benefit of banking at the credit union. “At a credit union you’re not a customer, you’re a member, you’re part owner,” explained Firczak. “You also vote for the

26 PROFILE 2013

board of directors who are serving in the best interest of the members.” The directors are not paid and take on the responsibility “out of civic duty to the community,” Firczak said. “We have a great board working with us right now.”

Competitive services T he boa rd a nd ma nagement tea m are working hard to keep their rates competitive. They also strive to keep up with the technological needs of their members, such as on line ba n k ing. Sha red bra nching a llows members to conduct their banking business at participating credit unions around the state and the country, making traveling or sending money to loved ones very simple. SRCU is also part of the Surf Network, one of more than 200 Maine credit unions ATM that don’t charge fees to credit union members. All of these services make banking with SRCU an easy and enjoyable experience.

Community ties and education SRCU st ay s l i n ked w it h it s loc a l community. The credit union works with local food banks and backpack prog ra ms to help combat ch ron ic hunger in our local area. SRCU likes to work with other local credit unions to offer a Financial Fitness program to many of the local high schools, which walks high school students through a day in the financial life of a 25-year-old

Tiffiny Stewart and Michelle Firczak who has to make student loan payments and pay for car repairs and other life expenses. They also provide financial booklets to Oak Hill High School to help w ith their financial education. The credit union is committed to helping younger and older people learn about f inances. The staf f is a lso work ing on programs for younger children to promote a lifetime of fiscal fitness and long-term membership. “Sometimes we’ll have a member whose spouse has passed away, and they’ve never written a check before or taken care of the finances,” said Firczak. “We will sit down with them and teach them the basics and encourage them to come back so we can help them balance their f irst checkbook statement.” It’s a n experience you won’t likely find at a big bank. It is beneficial to the member and rewarding for the staff member involved. “Our motto is ‘we’re here for you,’” Firczak said. “We’re always working for the members.”

Advertising Supplement, Sun Journal, Lewiston, Maine, Saturday, April 20, 2013

USM’s Lewiston-Auburn College celebrates 25 Years


n the early 1980s, after years of trying, local legislators successfully advocated for a $1.1-million legislative appropriation to develop a university in the Lewiston-Auburn area. That appropriation led to the opening of USM’s Lewiston-Auburn College to 673 students on September 6, 1988 on Lewiston’s Westminster Street. Early in the course registration process, university officials had anticipated a fall enrollment of 300. In January 1989, LAC enrolled 840 students, 167 more than the first semester. Enrollment has continued to grow throughout LAC’s history, but it is only one measure of the region’s support for the college. As USM prepares to celebrate 25 years in the Lewiston-Auburn area, it remains dedicated to serving as a resource for the community that created it. In November 2001, USM L AC celebrated completion of its first major expansion since opening of more than 20,000 square feet. The project, which was funded with a $3.5-million legislative appropriation, featured new science labs and classrooms; a nursing lab; a science research lab; a multi-use function room; new space for the FrancoAmerican Collection and Archive; and an expanded library and bookstore. The new classrooms and labs, in particular, supported the extension of USM science and nursing programs at USM LAC, programs that were identified as linked to the needs of the greater Androscoggin County area. In 2007, USM celebrated the opening of a new wing of approximately 14,000 square feet which included space for a new campus learning /outreach center. The space, called LearningWorks, is the hub for the College for ME-Androscoggin, a collaboration among the public and private sectors throughout the region which are committed to identifying and addressing barriers that prevent area residents from pursuing or achieving their higher education goals. The space also is the home for Senior College at LAC, Women Work and Community, The LAC Writing Center and the home for the Maine International Center for Digital Learning. USM’s Lewiston-Auburn College has been a true educational and economic engine for central Maine — and beyond! Many of its students serve the region through internships and service learning and 90 percent of their over 1,200 graduates still live and work in Maine. Increasingly, LAC’s impact spans not just the state but the globe. Their Leadership Studies program, for example, enjoys an international reputation for excellence at both the undergraduate and master’s level, with innovative courses in both online and campus formats focused on creative leadership, global leadership, and a new LEAN or

Continuous Improvement certificate option. Their graduate program in Occupational Therapy, makes significant contributions to the local community while featuring a nearly 100 percent job placement rate upon graduation. As USM celebrates its 25th anniversary it will continue to serve as a resource for the greater Lewiston-Auburn community while adapting to the needs of a 21st-century education. We invite you to celebrate with us! For more information about USM LAC, visit us online at

Financing. For the home you’ll love. The right mortgage opens the door to buying or refinancing your dream home. With a variety of mortgage products to choose from, we’ll help you find the loan rate and terms that best match your financial needs – both now and in the future. All backed by the strength and stability of a local bank that’s been helping Maine customers just like you for over 135 years. To explore your personal mortgage options, call one of our friendly, knowledgeable loan officers today. Linda Thibault Senior Mortgage Loan Officer NMLS ID# 470265 Lewiston/Auburn CEL 207.754.8634

Matt Delamater Mortgage Loan Officer NMLS ID# 509636 Western Maine CEL 207.595.1375

Becky Mason Senior Mortgage Loan Officer NMLS ID# 509645 Western Maine CEL 207.890.3449

Loans are available to qualified applicants who meet the Bank’s current loan underwriting guidelines. Hazard Insurance is required. Loans are limited to residential properties. Additional terms may apply.

Advertising Supplement, Sun Journal, Lewiston, Maine, Saturday, April 20, 2013

PROFILE 2013 27

Sea Dogs Promotional Schedule as of March 21, 2013 (all times and promotions are subject to change)

April 20 April 23

1:00 pm 6:00 pm

May 3 May 4

6:00 pm 1:00 pm

May 6

6:00 pm

May 7 May 8

6:00 pm 6:00 pm

May 8

6:00 pm

May 17 May 19 May 23

6:00 pm 1:00 pm 11:00 am

May 28 May 29 May 30

6:00 pm 6:00 pm 6:00 pm

June 12


June 13 June 14

6:00pm 7:00pm


Listen to games on:

WEZR 1240 AM Lewiston/Auburn WKTQ 1450 AM S. Paris WTME 780 AM Rumford

Monmouth Federal Credit Union by David A. Sargent Feature Writer / Photographer Since it began in 1953, the Monmouth Federal Credit Union has been serving its members in and around the Monmouth area with exceptional financial products a nd ser v ices. Moreover, it has been a valued partner in the life of the community through the years. One man played an indispensable role in Monmouth FCU’s people-focused qualities. Robert “Bob” Walker, who devoted more than half a century to that credit union, passed away a few months ago at the age of 92. “We are all about people. Credit unions are about helping people, and that is special,” Walker said in his acceptance speech when the Maine Credit Union League honored him as 2009 Outstanding Credit Union Volunteer. Walker had been involved with the credit union since becoming a member in 1955. Just a few years after the institution’s inception, Walker agreed to run the tiny credit union out of his living room, and then his basement, before going on to a 30-year career at his hometown credit union. Walker served on the credit union’s board for 53 years. Currently led by Margie Gagne, Monmouth FCU has grown its membership to more

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t ha n 2,572 w it h a ssets of more t ha n $16,050,401. T hey have si x f u l l-t i me employees and seven part-time employees. T he ma i n of f ice is at 1176 Ma i n St., Monmouth, near Route 202, and a branch office is on Patten Road, also near Route 202, in Greene. Mon mout h FC U’s i nv ol vement w it h cha r itable causes a nd loca l act iv it ies are numerous. “We just wrapped up an awesome year of the Maine Credit Union League’s ‘Campaign for Ending Hunger,’ ” Gagne said. “We placed seventh in Maine for per-member contributions.” Monmouth FCU staff, board and committee members also host a weekly community dinner at Monmouth Community Church. “We all cook for it and serve the dinners,” Gagne said. Monmouth Community Players benefits from support sponsorship of the group’s popu l a r t he at r ic a l per for m a nc e s at Monmouth’s historic Cumston Hall, and the credit union participates each year in festival events on Greene Days. Tours of the credit union for students at Greene Grammar School are another annual event. Gagne recent ly paid tribute to Wa lker i n rema rk s at t he Mon mout h FCU’s 59th annual meeting. “Bob’s inf luence is ever y where in our credit union, and the example he set is one that will not be

forgotten,” she said. “While the credit union lost a volunteer, we also lost a friend, but the spirit and commitment to helping others, the basic principle upon which our credit union began, lives on.” Mon m out h FC U i s r e g i s t e r e d a s a c om mu n it y-t y pe c re d it u n ion . T h i s means that anyone who lives or works in the community may be eligible to join. Members can take advantage of a full array of loans including new and used car loans, loans for motorcycles, boats, AT Vs and some unsecured loans. They have access to a full-service Web site that allows for true “Banking From Home” functionality. Users have the ability to transfer money between accounts, and much more. Fo r m o r e i n f o r m a t i o n , v i s i t w w w. or call 207-933-2667.

Above: The Greene branch office staff of Monmouth FCU includes, from left: Kayla Priestly, member services; Patty Cantin, branch manager; and Kayla Lamontagne, member services. Staff members not in the picture are Crystal Hass, member services, and Eric Goff, lending. Below: The Monmouth staff includes, from left: Melody Danforth, member services; Margie Gagne, president; Sarah Cantin, member services super visor; St acey H a m n e r, m e m b e r ser vice super visor; C h a r l e n e Va n n a h , vice president and loan of ficer; and Lena Galipeau, office administrator. Staff members not pictured are Rebecca Prestridge, accounting; Tammy Calder and Kara Rowley, both member services.

Advertising Supplement, Sun Journal, Lewiston, Maine, Saturday, April 20, 2013



Available at these Androscoggin County locations: AUBURN


• Auburn Public Library, 49 Spring Street • Books A Milliion, 550 Center Street Ste 1214 • Center Street Dental, 26 Cross Steet, Unit 8 • Dr. Levy, 2 Great Falls Plz. site 4A • Dunkin Donuts 360 Center Street 820 Minot Avenue 100 Mount Auburn Avenue, Ste1 7 Riverside Drive 1843 Washington Street • Gowells Variety, 121 Hampshire Street • Hannafaord, 95 Spring Street • Heathco Pizza & Variety, 375 Court Street • Patrons Insurance, 24 Harriman Drive • Rainbow Federal Credit Union,, 20 Washington Street • Roy’s Foodland, 70 Broad Street • Shaw’s, 600 Center Street • Wal Mart, 100 Mount Auburn Avenue • YMCA-Childcare Center, 62 Turner Street

DURHAM • Durham Get & Go., 697 Royalsborough Road

GREENE • Greene IGA, 440 Route 202

HEBRON • The Storekeepers 911 Station Road


• Jo’s Littleborough, 1275 Route 106 • Red Roof Variety, 118 US Hwy 202 • Twin Bridges Market, 756 Route 219

• Brettons Variety, 1743 Federal Road • Livermore Public Library • Longgreens Variety, 1714 Federal Road



• Bourques Central Market 208 Pine Street 644 Sabattus Stree t • Dunkin Donuts 99 Campus Avenue 1124 Lisbon Street 391 Main Street 590 Main Street • Elizabeth Ann’s, 415 Sabattus Stree • Grant’s Bakery, 525 Sabattus Street • Hannaford, 692 Sabattus Street • Italian Bakery, 225 B artlett Street • Lewiston Housing, 77 Rideout Avenue • Lewiston Public Library, 200 Lisbon Street • Lisbon Street News, 890 Lisbon Street • Poirier’s Market, 38 Walnut Street • Rainbow Federal High, 381 Main Street • Seven Eleven, 345 Main Street • Shaw’s, 27 East Avenue • Sun Journal, 104 Park Street • Union Street Market, 159 Oak Street • Victor News, 59 Park Street • Webb’s Market, 131 Pine Street • YMCA Daisy Garden, 96 Campus Avenue

• Dunkin Donuts, 86 Main Street • Food City, 93 Main Street • Pikes Corner Oasis, 1247 Park Street

MECHANIC FALLS • Dunkin Donuts, 86 Main Street • Future Foods, 5 Depot Square • Mechanic Falls Family Practice, 22 Pleasant Street • Rainbow Federal Credit Union, 1 Lewiston Street

POLAND • Dunkin Donuts, 1385 Maine Street • The Village Kitchen, 386 Maine Street

SABATTUS • Dunkin Donuts, 148 Sabattus Road • Pipsqueaks Children Boutique, 96 Sabattus Road • Sabatatus Main St. Market, 2 Main Street • The Settlement, 500 Crowley Road

TURNER • B & A Variety, 1051 Auburn Road • Bear Pond Variety, 234 harlow Hill Rd • Food City, 13 55 Auburn Road, Ste 5 • Mury Mart, 454 Auburn Road • Schreps Corner Store, 1093 Upper Street

LISBON FALLS • Dunkin Donuts, 583 Lisbon Street, Ste 4 • Food City, 583 Lisbon Street, Ste1 • Lisbon Public Library, 28 Main Street • Railroad Diner & Pub, 695 Lisbon Street

WALES • Oak Hill Cash Market, 867 Gardiner Road


The following schools receive

for their students

LEWISTON • Farwell Elementary School • Gov. James B. Longley Elementary School • Lewiston Middle School • Raymond A. Geiger Elementary School • St. Dominic Academy Elementary Campus • Tree Street Youth



• Minot Consolidated School

POLAND • Poland Community School

• Lisbon Community School

Proudly Sponsored by

Advertising Supplement, Sun Journal, Lewiston, Maine, Saturday, April 20, 2013


• Park Avenue Elementary School • RETC/SOS Alternative School • Walton School

For more information contact: Leo Baillargeon (Schools) ~ 207-689-2996 Bruce Rioux (Sponsors) ~ 207-689-2915 Mike Theriault (Distribution) ~ 207-689-2861

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Special Sections Advertising Stay within your budget and get results all year long. We have enjoyable, informative advertising supplements on health, home, finance, annual events and more. These special sections appear in print and online. Reach your existing and new customers in these targeted and interesting features.

Contact your advertising representative for more information.

104 Park Street, PO BOx 4400 Lewiston, ME 04243-4400 (207) 784-5411 • 800-482-0753 advertising fax (207) 784-5955 news fax (207) 777-3436 187 Wilton Road, Farmington, ME 04938 (207) 778-6772 • (888) 778-9922 • fax (207) 778-5524

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1 Pikes Hill, Norway, ME 04268 (207) 743-9228 • (800)-774-9228 • fax (207) 743-7317

Advertising Supplement, Sun Journal, Lewiston, Maine, Saturday, April 20, 2013

There’s a story behind every smile And around here, there’s a lot of smiles going around. • Site Search Assistance • Technical Assistance • Business Consultation • Business Plan Assistance • Marketing • Loan & Gap Financing

KP’s Place Auburn

Rainbow Bicycle Lewiston

Musician’s Hub Auburn

Downtown Handmade & Vintage Lewiston

Make a living and a life in Lewiston-Auburn The Lewiston-Auburn Economic Growth Council Proudly serving Lewiston and Auburn since 1981 • • (207) 784-0161 •Facebook/economicgrowth • Twitter/laegc

“ We rely on Mechanics Savings Bank for sophisticated banking solutions. They anticipate our needs and fulfill them all.” “ I have worked with a number of larger banks, so I know that Mechanics offers the same high-level expertise and technology—invaluable for making timely operational decisions. But the big difference is the personal touch. Mechanics understands the finer points of our business. We’re able to stop by the bank and someone’s always there with a smile saying, ‘Come on in. What can we do for you?’ That’s the relationship we have with Mechanics Savings.” - Michael H. Cox, Ph.D. FACSM, CEO, Central Maine Orthopaedics Dr. Jeffrey Bush, M.D. and Michael H. Cox, Ph.D. FACSM, CEO Central Maine Orthopaedics

Advertising Supplement, Sun Journal, Lewiston, Maine, Saturday, April 20, 2013





207.786.5700 or Toll-Free 1.800.325.7553


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THIS OLD HOUSE JUST GOT A LOT MORE EFFICIENT When a home is 110 years old, you get used to a little upkeep and some drafty winter days. But when Alice and David Anderman decided to make a whole-house energy upgrade, that’s when the work really started to pay off. With a Home Energy Loan from Efficiency Maine, the Andermans were able to make their home more comfortable while anticipating savings of more than 40% on their energy costs. Learn how by calling 1-866-376-2463 or by visiting

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Advertising Supplement, Sun Journal, Lewiston, Maine, Saturday, April 20, 2013

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