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From Zero to Mobile in Ten Weeks

Presented by Eric Halbur and Amit Beria 4/30/2014


KPIT / Sparta Vision

To co–build, along with our partners & customers, an integrated and sustainable world by leveraging technology.

Automotive

1600+SAP Consultants

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Manufacturing

Customers across

25+ Countries

Energy

16 SAP Qualified Solutions


Woodgrain Millwork Inc. • Woodgrain Millwork, Founded in 1954 Dame Lumber and Moulding Company, manufactures, sells and distributes a diverse line of millwork products through 20 locations worldwide

Doors

Millwork

• Additionally Woodgrain and/or its shareholders have significant investments in a 50/50 joint ventures with Promasa

Windows

• Together ~3000 employees

Distribution

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Business Challenge One of Woodgrain’s largest distribution customers asked that Woodgrain perform our scrapping process (culling) in a more standardized and output friendly way.

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The Culling Process

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Starting at Week Zero Week

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No MDM solution for smartphones

No existing smartphone policies

No existing mobile development platform

No technical resources trained for mobile

No existing custom mobile applications

No mobile architecture group

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Architectures & Partners Considered Week

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Cloud based development platform geared toward Motorola

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Vendor

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Vendor

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SAP based solution leveraging as much SAP SMP as possible

Sparta/KPIT Vendor

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Implementatio n Partner 1

SAP


Partner Conclusions Week

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KPIT / Sparta Best cost to architecture fit for Woodgrain Millwork Other KPIT resources already engaged in other Woodgrain Millwork projects

Previous experience with KPIT Collaborative pre-SOW relationship

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Challenges for Mobile Development Which Path to Take •

The choice between different development approaches is dependent on business needs, requirements, timeline and other factors.

Review current IT infrastructure and landscape, do they support mobility.

Devices, Platforms and Adoption •

Understand the fragmentation of devices, platforms and operating systems in the market.

BYOD (Bring Your Own Device) furthers adoption but comes with risks.

Understand your end-users preferences early on.

Workflow vs. Features •

The end-user experience with mobile devices and app is workflow based, not feature based.

Consider the use cases when developing, not the feature list.

Be judicious when considering whether workflows and features should be front and center, or behind the bridge.

Supporting the Enterprise

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IT departments need workers to use approved software that is in line with company security and information policies, so they can avoid data leakage and compliance violations.

Review existing IT governance and readiness to support mobile applications.

Offer dedicated training and support to your users to achieve and maintain higher adoption rates.

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Device Options Considered Week

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iOS •iPhone •iPod

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Android

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Motorola •MC65 Style

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Device Conclusions 1

Week

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iOS

Android

• Easy to support and code for due to OS

• Harder to code and

version

• Mainstream device, many applications released on this platform first • High user adoption given personal use • Readily available from cellular providers • iPod not suited for long term requirements

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support due to many OS versions • Higher personal vs. business users

• Readily available from numerous cellular providers

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Motorola • Industrial devices just now breaking out of Windows CE and Windows Mobile • Lower business adoption use given no personal use • More “industrialized” out of the box • Expensive


Scanner Options Considered Week

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Linea Pro

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Honeywell

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Camera

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Other

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Scanner Conclusions Week

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Honeywell SL42

Other Connected

Phone Camera

• Buick solution

• Lower cost

• Low to no cost

• Proven history at high cost

• Hard to protect device with case

• Easily protected since integrated in device

• Increased risk of loss from being second device

• Slower scanning speed

• Size to device ratio • Longevity of device issues • Fast laser type scanning

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DEMO

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KPIT User Centric Development Approach for App Initiative

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User Experience - Wireframes Week

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Value of Wireframes • Illustrates User process flow as opposed to Business process flow • Helps map and identify overall data relationships • Identifies all the actions required to successfully accomplish each process • Quickly developed and more easily iterated as compared to developed code • Reduce issues later in the process, saving development time and budget

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Project Resource Plan

User Interface / User Experience experts

Architects •Mobility •NetWeaver

Project Managers

Developers Quality Testing

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•Mobility – HTML5, JS, CSS •SAP - ABAP, Basis


Application Development Week

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Work Breakdown

ABAP

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Admin t-code

Data FM

Submit FM

Login FM

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Mobile

Apache Cordov a

HTML5

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Scan Plugin

Server

MDM

GW Install

WD Install

SOTI Install

SOTI Config

GW Config

WD Config

Phone Setup

Scanne r Setup

Woodgrai n

KPIT


Application Development Week

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Leveraged test devices and Test Flight as a means to deploy test versions to users in various locations Tried to stick to standard iOS interface elements as much as possible to drive user adoption

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Testing, UAT and Go Live Prep Week

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Visited a real customer location to UAT the mobile application

Further testing in our own warehouse Rigorous test plan of each function planned as well as volume tests Multiple test users across disciplines Sent phones to FSRs as much ahead of time as possible Iterative testing and solutioning Interactive user training and test application training Phased user and region roll-out plan

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Process Efficiency

No further hand written and manually calculated paper No need to pre-sort product Easy to read output

Up to date Material metadata Central administration of data electronically Ability to capture more information than before Ground work for future FSR functionality

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Statistics

February 3rd launch to April 10th

100 FSRs Live

2,500 Culls Submitted

259,110 Items Scanned

Notes: Data is now available to make critical business decisions to help save money on scrap. Example: • 90% of all scrap is from short scraped pieces cut off by customer. • A particular product is routinely showing 2 feet of scraped material on a 14 foot length in a particular store. • Option to be available to start selling a 12 foot length to that store.

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Design and Development Considerations

Keep the calls back and forth to SAP simple and minimalistic, institute good error handling.

Well documented requirements early on reduces scope creep and development challenges.

Plan and develop for poor connectivity issues.

Closely verify data for consistency after go-live.

Do as much user acceptance testing with as many stakeholders and user as possible.

Bring the right people, make KPIT your consulting partner.

Create good SAP and mobile application logging from the beginning.

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Questions

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Amit Beria 503-866-0308 Amit.Beria@kpit.com

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Thank You

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Zero to mobile in 10 weeks