CHANGE IS IN THE AIR_
True high quality, high speed broadband is here.
Accelerating the Airline Passenger Experience Inmarsat_Header_177x18_v1.indd 1
Opening Education Day, Ingo Wuggetzer welcomed attendees by introducing APEX’s new CEO, Joe Leader, sharing that the Atlanta, Georgia-based aviation expert was the clear frontrunner of over 600 applicants worldwide. Leader then took the stage, announcing the success of this year’s show – over 250 registrants and 270 exhibitors from over 50 countries – and outlined his vision for 2015-2016:
the cool award “The EXPO has always been a place to check out the latest and greatest our community has to offer,” Leader said. For the first time, he said, attendees have the chance to recognize innovative products and services on the showroom floor. “If you’re impressed by a fellow exhibitor, make it known,” Leader urged. Learn more about how to vote on apex.aero.
passenger survey results Directed by APEX’s MarCom Committee chair, Ingo Wuggetzer, this year’s Global Passenger Survey Results show evocative insights
into the passenger experience and forecast a healthy promise for the IFE industry.
84%
of passengers value comfort and connectivity most.
given for significant changes in routine that dramatically affect the passenger experience. “We hear these stories and they deserve to be recognized,” Leader says. “APEX is going to be about recognizing these small moments.”
apex 2016 roadmap golden heart awards Freshly approved by the APEX board, APEX will deliver awards throughout the year. Silver Hearts will be awarded for everyday actions in the airline industry that go above and beyond – like buying passengers pizza for a delayed flight – and Golden Hearts will be
In addition to the Heart Awards, the APEX Passenger Choice Awards will dramatically change moving forward in order to be a more useful tool for airlines. Based on community feedback, the association will lead the industry in devising new and important tech standards. APEX will also have a stronger presence
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in the mainstream press. Starting in Asia, APEX will also form Airline Leadership Boards on a regional basis.
apex asia + fte asia Bringing two shows together for one amazing experience, the upcoming APEX ASIA conference in Singapore will be rescheduled to November 16-17 in order to coincide with the FTE Asia conference, November 18-19. Attendees for each event will be free to visit the show expositions, and will have significant discounts for enrollment.
EXPO daily experience
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