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SOUTHWEST THE MAGAZINE

Derek Amato found genius at the bottom of a pool. Can he unlock the dormant potential within us all?

OCTOBER 2016

OCTOBER 2016

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WATCH: A Beautiful Disaster Derek Amato [“Uncharted Waters,” page 56] performs live following his talk at TEDxMiddlebury.

WATCH: Inspiring Architecture Audrey Geisel, wife of Theodor Seuss Geisel— Dr. Seuss—discusses the library named in their honor at UC San Diego [“Schooled,” page 60].

LISTEN: Monk Musings Founder of the Headspace app, Andy Puddicombe [“Takeaway,” page 44] chats about mindfulness on the Rich Roll podcast.

WATCH: Power Pup Two-legged TurboRoo [“Spotlight,” page 20] is on a mission to help canine pals everywhere, and is racking up airline miles along the way.

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PHOTOGRAPHY BY CADE MARTIN (AMATO) AND ASHLEE DUNCAN (TURBOROO); COURTESY OF HEADSPACE.COM (PUDDICOMBE)

Digital Extras

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SOUTHWEST THE MAGAZINE

Derek Amato found genius at the bottom of a pool. Can he unlock the dormant potential within us all?

OCTOBER 2016

OCTOBER 2016

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Dictatorial injustice? Well, Literature professor Luis Martín-Cabrera is fighting to protect Latin America’s political, economic and cultural future by diving headfirst into people’s memories of its oppressive past. And now that we have a stage to highlight what a few curious minds here on the clifftops

Dedicated to the noble pursuit of unmaking the world a better place.

have been up to, perhaps Professor Robert Brill can erect us a more elaborate one. After all, he already made Broadway do a double-take with sets that incorporate

There are two types of people. Those who

audiences directly into classic stage

accept the world for what it is, and those

productions, like Cabaret. Of course,

who refuse to see it for anything less than what it could become.

unconventional thinking like this is what each bright-eyed student should expect.

Here at the University of

That, and a grueling academic boot camp

California San Diego, we

that thoroughly whips their impressionable

tend to attract the latter.

minds into peak Breaker condition.

The ever-curious ones.

So, before we send our army of motivated,

The defiant. These are

well-equipped grads off

the mischievous minds who will someday

to conquer the world’s

change our world simply because it demands change. We call them Breakers. Why? Because

biggest problems by applying solutions no

they are convinced that the only way to truly

one ever thought up

solve a problem is to first break it apart and

before, first we’ll cue

examine every angle to discover what makes

the victory music. Perhaps a recording from

it tick. So when the pieces are reassembled,

Professor Roger Reynolds. He’s famous for

they will work better than before. Now, if

mashing together music and technology

tackling the world’s ugliest

to create unique experiences that engage

issues with truckloads of

on multidimensional levels — smack dab

creative problem solving

in our collective “Breaker” comfort zone.

piques your interest, read on.

ucsd.edu/breakthingsbetter

We’ve got much to cover. Like the most recent global financial crisis. And how our very own Writing professor Rae Armantrout wielded her poetry like a spiked club to crack Wall Street’s greed wide open.

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DAT I N G  R E A L CO N N E C T I O N S

MEET OUR CLIENTS Michael Schlitt: Senior Build Engineer, Microsoft EDUC: BS, Pacific Lutheran Univ. INTERESTS: Skiing, Pacific NW Outdoors Desireé Schlitt: Pharmaceutical Sales Consultant EDUC: BA, Univ. of Washington INTERESTS: Running, Fashion, World Travel

DATE SMARTER Dating can be fun and invigorating – from that instant attraction you feel the first time you meet to jumping in the car for an impromptu weekend getaway. Unfortunately, it can take a lot of work to get to that stage of dating.

F

rom spending hours sorting through online profiles looking for a good match to trying to connect via pokes, winks and email, dating can suddenly feel like a full-time job.

Wouldn’t it be nice if you could just fast forward to the fun part of dating? That’s exactly what newlyweds Desireé and Michael Schlitt say It’s Just Lunch, a dating service for

IT’S JUST LUNCH MATCHMAKERS SHARE THEIR INSIGHTS: SEE WHAT THEY HAVE TO SAY

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busy professionals, did for them. The matchmakers at It’s Just Lunch took the time to learn what they were looking for in a partner and then delivered. 

"Relationships should be reciprocal, and that goes for first date communications as well. Eliminate any misconceptions by always sharing your authentic self”.

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With so many dating options out there, why did you choose It's Just Lunch?

D: I travel a lot for work, so I’d read about It’s Just Lunch in airline magazines, and then I ran into a friend who was attending the wedding of an attorney in town who’d met her husband through IJL – the fact that those two events happened so close together, I thought I should call them. At the end of my work day I didn’t want to come home and go look at profiles online. I felt like it was a waste of my time. M: I had gotten a divorce and then did online dating for a while before joining IJL. I joined mainly because it’s a lot of work to do the online thing. You have to keep up on it. You never really know who you’re going to meet. IJL was just a lot easier. They found people for me based on what I was looking for and I just had to show up. You don’t have to do much work. What would you tell a friend who was apprehensive about investing the money on IJL?

M: I’d ask, “Are you looking for a relationship or not?” With online dating you never know who’s on the other side of the line. IJL had better quality people who were interesting to me. It truly was an experience that was tailored for me. Describe your first meeting with an IJL matchmaker?

D: She asked me questions about

myself, what I like to do, what I want in a relationship, whether I’d marry someone who already had kids, how important religion is, that kind of thing. It

would take much longer to find out someone else’s answers to those questions through online dating. This was black and white.

Tell us about your first date with one another.

D: I never went on lunch dates because I was always busy at work so I met Michael after work at a downtown restaurant. The conversation just flowed. I was attracted to him from the start. I remember it turned into dinner.

OF DATING

THE POLITICS 64% OF DATING

% of singles who64% want to date others with similar political opinions and beliefs

64% 64%

16%

17%

67%

Yes, but I gave it another chance

Yes, and I have no desire to go on another date with them

No, everyone is entitled to their opinion

M: I’m good at having a conversa-

tion if I’m interested in somebody, and I was interested in her. We had a great conversation. I don’t think either of us wanted to leave.

Strong political opinions are usually:

Has a date's political opinions ever 24% 20% 55% ruined a date for you? A big-turn off. Strong opinions, especially political ones, are obnoxious.

What was your favorite part about dating through IJL?

D: I met my husband, so I guess I would say that! It’s Just Lunch – it’s just a lot of fun. I remember I’d get off a plane and have a voicemail from the matchmaker saying she had a potential date for me. She would tell me about the person and was flexible with scheduling.

16%

M: I liked that they’d just call me up and say they had a date for me. You have to eat, so it was a nice way to meet people. If you’re interested, then you move forward. If not, then you don’t have to do anything. Find out what an It's Just Lunch matchmaker can do for you by calling 1-800-858-6526 or visit ItsJustLunch.com.

-Sara Darling

A big turn-on! Who cares? I’m dating Talking politics is this person, not sexy. running against them for office.

17%

Yes, but I gave it another chance

16%

Yes, but I gave it another 16% chance Yes, but I gave it another chance

67%

Yes, and I have no No, everyone is desire to go on entitled to their another date with opinion Yes, andthem I have no No, everyone is 17% 67% desire to go on entitled to their another date with opinion Yes, and I have no No, everyone is them desire to go on entitled to their

17%

another date with them

With online dating, you can go back and forth and waste a month with someone and not really get to know them. With IJL, you go meet your match and if you like them, you see them again, and if you don’t, you’re done.

“Dating is such an important part of your life and shouldn’t be left to chance. You’ve got to be proactive & market yourself.”

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THE POLITICS

67%

opinion

Strong political opinions are usually: Strong political Strong political opinions are are opinions usually: usually:

24%

20%

55%

24% 20% 55% A big-turn off. Strong A big turn-on! Who cares? I’m dating opinions, especially politics is this person, not A big-turn off. Strong Talking A big turn-on! Who cares? I’m dating political ones, are running against opinions, especially Talkingsexy. politics is this person, not them political are against them A big-turn off.ones, Strong A big sexy. turn-on! running Who cares? I’m dating obnoxious. for office. for person, office. not opinions,obnoxious. especially Talking politics is this political ones, are sexy. running against them obnoxious. for office.

24%

20%

55%

800.858.6526 | ITSJUSTLUNCH.COM Source: IJL Singles Survey

“The best way to get to know someone is face to face. You can only feel “chemistry” if you are next to someone looking into their eyes.”

-Julie Lopez

5/6/16 4:49 PM


October 2016

60

Schooled Discover gourmet food, world-class art, adrenaline-fueled adventure, and a student-run nuclear reactor (no kidding). For your next vacation, book a trip to America’s coolest college campuses.

In Every Issue Gary’s Greeting Saludos de Gary Our Star The A-List Spotlight Heart of the Community 24 You Made Our Day 28 From the Editor

12 14 16 18 20 22

Feedback Play Work Fun! Advertiser Directory 103 The Southwest Guide 116 One Question 30 33 43 96 101

Swimming Upstream 51 How my daughter inspired me to conquer my fear of water.

Your Adventure In Tulsa 75 Woody Guthrie’s homeland is humming with art deco marvels, rich history, and an all-time music scene.

Uncharted Waters 56 A head injury turned Derek Amato into a savant. Can he find the genius in all of us? our cover / Photography by Cade Martin

PHOTOGRAPHY COURTESY OF THE UNIVERSITY OF THE SOUTH

Sewanee is known for its beauty. We picked it for a different reason.

6 southwest october 2016

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October 2016 EDITORIAL editorial director Jay Heinrichs creative director Kevin de Miranda senior editor JK Nickell senior art director David W. Radabaugh editors Tommie Ethington Bradford Pearson associate editor Melissa Flandreau junior designers Desiree Espada Alina Keohavong Kim Thwaits editorial intern Samantha Stutsman contributors Nick Cabrera, Leslie Contreras Schwartz, Jenny Hart, Christine Hayes, Miles Howard, Ryan Inzana, Cade Martin, Tony Rehagen, Danny Schwartz, Rachel Waters web development, pace interactive Jason Dalton, Carolyn Eckstein, Chad Hayton EDITORIAL INQUIRIES Write to Southwest: The Magazine 2811 McKinney Ave., Suite 360, Dallas, TX 75204, or email letters@southwestmag.com. SOUTHWEST INQUIRIES For comments or questions directed at Southwest Airlines that don’t pertain to the magazine, write to Southwest Airlines Customer Relations P.O. Box 36647, Dallas, TX 75235-1647, or visit the “Contact Us” page at Southwest.com.

ceo & owner Bonnie McElveen-Hunter chairman emeritus Eugene Johnston secretary-treasurer Patricia M. McConnell president Craig Waller chief operating officer & chief financial officer Leigh Ann Klee vice president, production James A. DeCata production manager Greg Onder director of marketing Emily Wright media analyst Courtney Baker

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© 2016 Pace Communications, Inc., 1301 Carolina St., Greensboro, NC 27401. Southwest: The Magazine is published monthly by Pace Communications, Inc. All rights reserved. Reproduction in whole or part of any material in this publication without written permission of Pace Communications, Inc., is expressly prohibited. The statements, opinions, and information contained in this publication are those of the individual authors, contributors, and advertisers and not of Pace Communications, Inc. or Southwest Airlines Co. Pace Communications, Inc. and Southwest Airlines Co. each disclaim any responsibility for the accuracy, completeness, topicality, or quality of any statements, opinions, or information provided. The appearance of advertisements in Southwest: The Magazine is not a warranty, endorsement, or approval of the products or services advertised or of their effectiveness, quality, or safety. Any liability claims against any author, contributor, or advertiser in respect of damage to persons or property caused or alleged to be caused by the use of the statements, opinions, or information contained in this publication, including any statements, opinions, or information which is incorrect or incomplete, are therefore excluded. Publisher reserves the right to accept or reject all advertising material.

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Gary’s Greeting

A Relentless Pursuit of Reliability more than 700 Boeing 737s fly nearly 4,000 flights across a network of 98 destinations in the United States and seven additional countries (plus more are on the way; we’ve announced our intent to serve Cuba later this year). This year, we’re on track to hit our ontime performance target, and we continue to receive outstanding recognition for our world-class Customer Service. Our baggage-handling numbers are also some of the best we have ever seen, and I know you appreciate that we’re still the only airline who does

not charge for your first or second checked bag! I’m immensely proud of our record of Reliability over our 45-year history. Out of all major U.S. carriers that have been reporting statistics to the Department of Transportation since it began tracking customer satisfaction numbers in 1987, we have consistently received the lowest ratio of complaints per passengers boarded. So how do we do it? I credit the 50,000-plus Southwest Employees who have a Vision to become the world’s most-loved, most-flown, and mostprofitable airline. One of the traits we ask of our People is to have what we call a Warrior Spirit. It’s that Warrior Spirit that drives our constant pursuit of improvement. Our People think and act like owners: They find creative solutions to challenging issues, are efficiency experts, and keep our costs low so we can pass on the savings to you in the form of low fares. We’re fully aware that Reliability is a journey, not a destination. We aren’t perfect, and when we fail to meet your expectations, we find ways to improve and win you back. For us, it’s a passionate pursuit that fuels our quest for constant improvement. You deserve that from your favorite airline, and it’s our pleasure to deliver!

Gary Kelly Chairman, President, and CEO Southwest Airlines

PHOTOGRAPHY BY STEPHEN KELLER

At Southwest Airlines, our pursuit of excellence is relentless when it comes to Reliability. Our Customers expect that from us, and we demand it from ourselves. When I think about Reliability, my first thought is Safety, which is—and always has been—our top priority. There is no greater responsibility for us than to deliver you safely to your destination, ontime, with your bag, and with a smile. There are many factors that go into operating a safe, reliable airline. As we’ve grown and expanded, so too has the complexity of our operation. Every day,

12 SOUTHWEST MONTH 2016

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Saludos de Gary

En Southwest Airlines, nuestra búsqueda de la excelencia es implacable cuando se trata de Confiabilidad. Nuestros Clientes esperan eso de nosotros, y nosotros lo exigimos de nosotros mismos. Cuando pienso en Confiabilidad, lo primero que viene a mi mente es la seguridad, que es –y siempre ha sido– nuestra prioridad. Nuestra mayor responsabilidad es llevarlos con seguridad a su destino, a tiempo, con su equipaje y con una sonrisa. Hay muchos factores que intervienen en la operación de una aerolínea segura y confiable. A medida que hemos crecido y nos hemos expandido, nuestras operaciones también se han vuelto más complejas. Cada día, más de 700 aviones

Boeing 737 operan cerca de 4,000 vuelos en una red de 98 destinos en los Estados Unidos y otros siete países (además de los que están por agregarse; hemos anunciado nuestra intención de servir a Cuba a finales de este año). Este año, vamos por buen camino para alcanzar nuestra meta de desempeño en puntualidad, y continuamos recibiendo reconocimiento excepcional por nuestro Servicio al Cliente de clase mundial. Nuestros números en manejo de equipaje también son de los mejores que he visto en mi vida, ¡y sé que ustedes aprecian que sigamos siendo la única aerolínea que no cobra por su primera o segunda pieza de equipaje documentada!

Estoy muy orgulloso de nuestro historial de Confiabilidad durante nuestros 45 años de historia. De todas las grandes aerolíneas de los Estados Unidos que han presentado informes estadísticos al Departamento de Transporte desde que éste comenzó a monitorear la satisfacción de los clientes en 1987, constantemente hemos recibido el índice más bajo de quejas por pasajeros transportados. Entonces, ¿cómo lo hacemos? Le doy el crédito a los más de 50,000 Empleados de Southwest, quienes tienen la Visión de convertirse en la aerolínea más querida, más usada, y más rentable del mundo. Una de las características que buscamos en nuestra Gente es lo que nosotros llamamos un Espíritu Guerrero. Es ese Espíritu Guerrero lo que impulsa nuestra búsqueda constante de mejora. Nuestra Gente piensa y actúa como dueños: encuentran soluciones creativas a problemas difíciles, son expertos en eficiencia y mantienen nuestros costos bajos para que podamos transmitir los ahorros a ustedes en forma de tarifas bajas. Estamos completamente conscientes de que la Confiabilidad es una travesía, no un destino. No somos perfectos, y cuando no logramos cumplir con sus expectativas, encontramos la manera de mejorar y recuperar su preferencia. Para nosotros, se trata de una búsqueda apasionada que nos impulsa a mejorar de manera constante. ¡Usted se merece eso de su aerolínea favorita, y para nosotros es un placer cumplirlo!

Gary Kelly Presidente de la Junta Directiva, Director Ejecutivo y Presidente Southwest Airlines

PHOTOGRAPHY BY STEPHEN KELLER

Una búsqueda incesante de la Confiabilidad

14 SOUTHWEST MONTH 2016

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Elevate your vacation. ARIZONA SNOWBOWL, FLAGSTAFF, AZ

Hit the open road. Discover the Arizona less traveled. VisitArizona.com/adventure or call 1.877.827.6268.

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Our Star

“I get up every morning feeling grateful, happy, and proud.” —MIDELL MARSH, FLIGHT ATTENDANT

When Passengers meet Flight Attendant Midell Marsh, they’re treated like family from the start. Known for her smile and ability to put others at ease, Midell helps Passengers feel at home in the skies. After more than a decade with Southwest, her favorite part of the job is still meeting Customers, hearing their stories, and learning life lessons from them. Her most memorable on-the-job moment was a Southwest Honor Flight that took World War II veterans to Washington, D.C. In her free time, Midell supports a Coworker’s nonprofit, through which she has visited two orphanages in South Africa. No matter where you meet Midell, it’s clear her Hospitality and Servant’s Heart shine on and off the clock. —Kristin Moore, Communication & Outreach HOME BASE “I live in the small town of DeLand, Florida. It has a great fall arts festival each year, as well as historical sites like the Athens Theatre and Stetson Mansion.”

BY DESIGN “When I’m not on a plane, you can find me shopping at home decor stores, planning my next decorating project.”

To thank Midell for her work and dedication, Penn & Teller is proud to give her two tickets to see the show in Las Vegas. Congratulations, Midell!

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PHOTOGRAPHY BY BOB CROSLIN

HEADED WEST “San Diego is one of my favorite cities to visit. The weather is beautiful, and I love Seaport Village and Coronado.”

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The A-List

“Manny’s so personable. He loves making his rounds at the gate area and meeting new friends.” —AMBER CHAVEZ , CO-FOUNDER, MANNY & FRIENDS, AND DOG MOM

Amber Chavez’s favorite travel companion—both on the ground and in the sky—is Manny, her Instagram-famous French bulldog (@manny_the_frenchie). Leaving her Chicago home several times a month, Amber travels the country with the superstar pooch, who reached social media fame in 2013. The two take direct Southwest flights to each stop on Manny’s official U.S. tour, where they meet fans and raise money for dog-rescue charities. Southwest’s pet-friendly policies and hospitable Employees make flying easy, and with more cities to visit, we know Manny’s strut will keep lighting up Southwest terminals and his fans’ faces. —Claire Daniels, Communication & Outreach PAW-STRUCK “We flew to New Orleans to surprise a fan of Manny’s who has cystic fibrosis, and I’ll never forget going over the game plan on the plane. It was so exciting!”

TO THE CANINES

PACK MENTALIT Y “Keep your pet’s items separate. Manny has his own backpack to keep track of his things.” HELPING PAWS “We recently started our own nonprofit organization, the Manny & Friends Foundation. It’s so rewarding to finally see it come to fruition.”

PHOTOGRAPHY BY DESIREE ESPADA

You can find Manny’s collar on Southwest thestore.com.

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Spotlight

PET-SETTER

Southwest Makes Fur Fly

Traveling with pets is a cinch thanks to SWA’s policies. As the holiday season approaches and you begin to make travel plans, don’t worry about leaving your furry family members at home. Southwest Airlines invites your MVPs—that’s Most Valuable Pets, of course—onboard for your next trip. Thanks to our pet-friendly products and policies, flying with Fido and Fluffy is simple and stress-free. Southwest’s pet fare ($95) allows small, vaccinated dogs and cats to travel in-cabin, under the seat in front of their owners. Your pets can cozy up in their carriers (remember to check size

requirements) and count on an inflight experience that’s just as comfortable as the one our human Customers enjoy. We even have a Southwest carrier available for purchase (Southwestthestore.com; $58) so your furry friends can hit the skies in style! Because pets travel on a first-come, first-serve basis, don’t forget to call Southwest to reserve a spot before your trip. On the day of travel, bring your canine or feline to the airport in an approved carrier and check in at the ticket counter. Our Employees will be expecting you—and your pawed pal. Check out advice from one of our frequent fliers and her French bulldog on page 18, and visit Southwest.com/pets for more information. —Lynn Bruns, Product Marketing

PHOTOGRAPHY BY ASHLEE DUNCAN

TurboRoo is one of SWA’s favorite pawed Passengers. Follow him on Instagram @turboroo.

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Heart of the Community

SLICE OF LIFE

Josh Cowan, owner of Dizzy Cow Pizzeria, has watched Pratt & Light Plaza flourish.

A Piece of the Pie

Baltimore’s Pratt & Light Plaza is on the rise. When I moved to Baltimore a few years ago, I saw it as a chance to shake up my career. I was a chef out West, but I wanted to do something on my own. I stuck with cooking, but instead of working in someone else’s kitchen, I now make gourmet pizza from a mobile wood-fired pizza oven. My business is called Dizzy Cow Pizzeria, and I travel all over the Baltimore area, cooking at markets, festivals, and private events. One of Dizzy Cow Pizzeria’s first regular locations was the weekly farmers market at Pratt & Light Plaza in downtown Baltimore. When I started cooking at the plaza, there wasn’t much going on except the market. I got a great response from my pizza customers, and the other vendors in the market were doing well too, but it just seemed like the plaza could be so much more than it was. Over the past two years, the plaza has changed into something really special. With help from a Southwest Airlines Heart of the Community grant, the Downtown Partnership of Baltimore has added

more weekly events and put in new landscaping and seating. There’s even a kiosk and deck made from a shipping container. The crowds at the farmers market have grown, and the plaza is full of people who come to hang out. By bringing new improvements, partners, and activities together, the team is making Pratt & Light Plaza a place Baltimore can be proud of, a place where I know my regulars by name and am a part of something bigger than just a market. That’s what I wanted when I started Dizzy Cow, and that’s why the Pratt & Light Plaza is so important to my business and to me. It’s not just a location—it’s a place. For more information about Dizzy Cow and how the Heart of the Community program helped Pratt & Light Plaza, visit GoDowntownBaltimore.com. —Josh Cowan, Owner, Dizzy Cow Pizzeria In 2014, Southwest launched the Heart of the Community program, which awards grants to create public spaces in the hearts of communities served by the airline. To date, the program has supported 18 innovative and transformative projects. To learn more, visit pps. org/Heart-of-the-Community.

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Southwest Magazine October 2016

LEADING EDGE PEOPLE WANT TO BE IN LEADING EDGE PLACES

This is Cindy. Dancer. Oncology nurse. At City of Hope, Cindy has found an environment that fuels her commitment to excellence and gives her resources to, in fact, be excellent. This is a walk-the-talk environment where physicians, scientists, pharmacists, social workers, nurses, and everyone involved is 100 percent involved. As an NCI-designated Comprehensive Cancer Center, City of Hope is acknowledged for its work on the leading edge of cancer and nursing research. What drives Cindy is more than a judge’s score or performance review; it is forming bonds with patients and families, and being here when breakthroughs happen. Cindy’s fire serves her in both of her passions. She is all in. If you are too, there is a place for you here. Join us. CityofHope.org/nursing

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You Made Our Day WANT TO SHARE YOUR STORY? Have you witnessed an over-the-top act of Southwest Airlines Employee kindness? Let us know at Southwest.com/ contact-us.

I was flying for the first time with my daughter to visit family, and while in the Denver airport, she was playing with her most precious friend, Froggy. In the midst of her excitement to see her aunt, my daughter accidentally left Froggy behind as we exited the airport. None of us realized he was gone until we were halfway to our destination. As a mother, I was immediately overwhelmed with sadness; Froggy had been my daughter’s best friend

THE FACE OF GR ATITUDE

The night before I was scheduled to get home from a business trip to California, my wife called to say my son had broken his femur and needed surgery the next morning. I got to the gate at Burbank the next morning and checked with customer service agent Gloria Cosio to ensure the flight had WiFi so I could stay in contact with my wife. We chatted a bit, and when I told her what was happening, she said that she would pray. I really appreciated that. As we lined up to board, I was called to the front of the line. Operations agent Erik Morante said

ILLUSTRATION BY LEVI HASTINGS

Dear Southwest,

for all of her 5 years. I placed calls and completed a missing item report, but feared he would be gone for good. The next morning, I received a call from customer service agent Stacey Smith. She had watched my daughter playing with Froggy, noticed he had been left behind, and held onto him. When we arrived at the airport to head home, she not only had her co-workers retrieve Froggy, but also had a teddy bear accompany him with a letter telling my daughter about the exciting journeys he had been on at the airport. I was blown away by Stacey’s kindness and generosity, and I’m so appreciative to the Southwest staff. For this, I will always fly Southwest and remember what a great team you guys have. —Lauren Sowers

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that Gloria had told him what was going on. They wanted to let me pre-board so I could get a good seat and deplane sooner. On board, the kindness continued. Flight attendant Shae Van Donk offered me a free beverage and was very kind. I made it to Portland in time to get to the hospital as my son was getting out of surgery. Thanks for making a difficult situation a little easier. I’ve always loved your airline, and this just reinforces that. —Thomas Slawson COMFORTING CONNECTION

As I was boarding a recent flight, I got a call from my sister asking if I wanted to connect via FaceTime with my seriously ill father. Since the only way I can use that technology is on an old iPod, I stepped out of line and moved back into the terminal to use the free airport WiFi. Customer service supervisor Carmen Ortiz asked what was going on, and when she understood the situation—that I might be saying a final farewell to my dad—she used her own iPhone to let me say “I love you” to my dad. She then checked my bag

and helped me advance to the door of the plane. The spirit of love that you promote with the heart logo was made real by Carmen dropping her other duties to help me at that moment. —Judith H. TREASURED TAG

My 10-year-old granddaughter, Ryan, recently flew Southwest to and from Florida with her parents and paternal grandparents. On her return flight, her souvenir Disney luggage tag, which she’s had since her first visit to Disneyland in 2008, came off her carryon bag. She did not notice it was missing. A few days after Ryan’s return, my husband and I received a package addressed to Ryan. (Ryan’s luggage tag had our address on it.) Inside was Ryan’s Disney tag. She was surprised the tag had come off her bag, shocked it had been returned to her, and thrilled to have it back. First officer Tom Markland discovered the tag while conducting the preflight inspection of the aircraft and mailed it to Ryan. My granddaughter and I have written thank-you notes with promises

to pay it forward, and as Ryan’s maternal grandmother, I appreciate the lesson he taught my granddaughter. —Suzanne Coffin FARE CARE

Recently, my grandmother passed. I live on the West Coast, and my family is in the Washington, D.C. area. I was trying to find a reasonable last-minute flight home, and when I couldn’t, I was scared I wouldn’t be able to go home and support my own mother or make the funeral. Although Southwest doesn’t offer a bereavement fare, customer service agent Tracy Silas offered me her personal coupon code. With some additional family help, I could afford to fly home and help my mom with the most difficult of tasks: burying her mom. As a new mom myself, I understand the importance of that type of support—just having someone to help with hard tasks you don’t have the energy to complete. I thank Tracy for her selflessness and compassion. It has meant the world to me, and I am forever a Southwest customer. —Kathryn Bowman

Board Games

Straight Talk for New Directors and Good Governance JOHN T. MONTFORD AND JOSEPH DANIEL McCOOL FOREWORD BY HERB KELLEHER

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from the editor

WON’T NEED THIS

Adults-only campus tourism gives school vacation new meaning.

Dear Reader, expression, “Youth is wasted on the young”? College may not be wasted on students, but it’s unfair to let kids have it to themselves. Campuses make superb all-inclusive resorts. In fact, I have spent many happy vacation days attending sports and concerts, wandering around museums, biking and walking outdoors, and hanging out in beautiful spots—all at dozens of institutions I never attended, from state universities to small colleges to all “ancient eight” Ivy League schools. In that spirit, we did our homework to create the guide on page 60 to the best campus experiences in America. Not because your kid should go there, but because you should.

Jay Heinrichs EDITORIAL DIRECTOR @JAYHEINRICHS

PHOTOGRAPHY BY SEZERYADIGAR/ISTOCK

When my son George applied to colleges, he asked me to visit a few with him in Maine. George was already planning to apply early decision to Middlebury College in Vermont, but he wanted to check out some other options. Instead, I offered him $100, which is how much the motels in Maine would have cost. “We’ll visit any college you get into,” I said. He took the $100. We toured colleges in front of the computer, browsing their websites. Why did I bribe my son not to tour? Because I hate campuses? Far from it. I have loved college ever since I stopped attending one. Campuses are Edens, with beautiful landscaping, the finest gyms, world-class sports and entertainment, a whole town full of smart people—even gourmet food these days. Which is exactly why I didn’t want George to visit those places. I wanted him to fall in love with a college’s course guide, not the tour guide. I wanted him to yearn for the classroom before he saw the stadium. Actually—full confession? I wanted to visit those campuses when none of us was applying to them. You know the

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Talk to Us ®

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letters@south westmag.com facebook.com/ Southwest Magazine @SouthwestTheMag #SouthwestMag @Southwest Magazine #SouthwestMag

Dear Editor,

My husband and I were flying from Portland back to California when I read your story “Help Wanted: Bedraggled Parents of Toddler Seek Solace on Private Island” [August 2016]. My sister has two kids (ages 1 and 3), so I laughed out loud a couple of times when you were describing life with a toddler. My husband and I have been married for four years, and we are now trying to start a family. As stressful and exhausting as it is to be parents, we are looking forward to it. I teared up at the part where you wrote about how much you missed your daughter while you were on your getaway. That made me smile and look forward to the next chapter of our marriage. I just wanted to let you know how much I enjoyed your story and what a captivating writer you are. Amy Chau IRVINE, CALIFORNIA

/ We’re glad you know what you’re getting into, Amy! CONTINUED ON PAGE 32

PHOTOGRAPHY BY DESIREE ESPADA (MAGAZINES)

United States Anchorage Atlanta Atlantic City Baltimore Biloxi Boston Chicago Dallas Denver Detroit Four Winds Foxwoods Hollywood, CA on Hollywood Blvd. Hollywood, CA at Universal CityWalk Hollywood, FL Honolulu Houston Indianapolis Key West Lake Tahoe Las Vegas Las Vegas at Hard Rock Hotel Louisville Mall of America Maui Memphis Miami Myrtle Beach Nashville New Orleans New York Niagara Falls Northfield Park Orlando Philadelphia Phoenix Pigeon Forge Pittsburgh San Antonio San Diego San Francisco Seattle St. Louis Tampa Tampa Airport Washington, DC Yankee Stadium

Send your letters to 2811 McKinney Ave., Suite 360, Dallas, TX 75204. For comments or questions directed at Southwest Airlines that don’t pertain to the magazine, please visit the “Contact Us” page at Southwest.com.

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SAVE $20 OFF OF YOUR NEXT PURCHASE* SAVE $20 OFF OF YOUR NEXT PURCHASE*

ANOTHER AVERY

I read Alison Miller’s article while on a Southwest flight from Orlando to Nashville. My daughter’s name is Allison and she also has a toddler named Avery. Avery’s ever-present sidekick is her bunny, and she also likes to line toys up around the rim of the tub. When I read this, I knew I had to let my daughter read the article. She is finding out about those long days, but realizing how fast time is going by. Just wanted to let you know how much we enjoyed it.

Dana Owen MCKENZIE, TENNESSEE

/ Tell your Allison to slow things down with an island. ROYALE MISS

I thoroughly enjoyed reading about all the islands in your August issue. However, I was disappointed that, in my opinion, the No. 1 island in the U.S.A. was not mentioned or profiled: Isle Royale National Park. My wife and I spent five days there last year, and then went to Mackinac Island, which you did profile.

Ed Wirth NORTH REDINGTON BEACH, FLORIDA

/ And to think we missed Isle

Royale National Park on the centennial of the National Park Service! This 45-mile-long island in Lake Superior boasts truly wild populations of wolves and moose. A bucket-list place. We’re glad you pointed out our oversight, Ed. HAND-MADE & MOUTH-BLOWN IN AUSTRIA

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VISITING THE FUTURE

While flying in June, I read “The Future the Way It Used to Be” multiple times. In fact, I took the magazine with me and it is on my desk as I type this email. My interest is partly due to the fact that I am leading an effort to design a new education center here at the Kennedy Space Center Visitor Complex. I am working to ensure what we do will be authentic science, place an emphasis on communication and collaboration skills, and be engaging and fun. We are looking at how we can bring space education into the

future in order to be truly inspiring. Thanks for a great article. I also enjoyed the image of Southwest landing on the moon. I intend to save my Rapid Rewards points for just such a flight.

Jim Christensen TITUSVILLE, FLORIDA

/ Whoa, Jim, what a cool job!

Those who ignore the past may be condemned to repeat it, but those who study the future help make it. Let us know when we can visit. TEARS OF PRIDE

I read “Still Got It,” the anniversary issue [June 2016], on a flight from Sacramento to Nashville, a trip I’ve taken many times as an aspiring singer-songwriter. Reading about C.J. Bostic and Sandra Force, as well as the things Southwest did to stand apart, gave me so much hope that it brought tears to my eyes. As I looked out the window, I suddenly became even more emotional. While reading the history of the airline, I was reminded that, as a passenger, I am a part of the present legacy of Southwest Airlines. I only hope to look back 45 years from now and be as proud as I’m sure you are.

V. Rose SACRAMENTO

/ We hope you will, too, V. HONOR AND PRIVILEGE

I felt compelled to share my emotional and unexpected reaction to Bruce Parson’s article about his mentor [“Humble Pat,” June 2016]. I can relate to his experience and appreciate him sharing a piece of the wonderful person Pat must’ve been. I feel so honored to experience him through Bruce. What a privilege it must’ve been to know him. Thank you.

Danielle M. Ploetz BALTIMORE

/ Thanks, Danielle. We love stories with a big heart. CORRECTION

In our August 2016 issue, the Intuition Ale Works photo on page 70 should have been credited to Laura Evans.

9/8/16 1:06 PM


PLAY Number

17

Horses have distinct facial expressions.

PHOTOGRAPHY BY ULRIKA KESTERE/OFFSET

This didn’t come straight from the horse’s mouth, but after carefully examining hours of video, researchers at the University of Sussex found that equines are nearly as animated as we are. (Humans, by comparison, can make 27 discrete movements, and chimpanzees 13.) While horses’ mobile ears set them apart from people, study co-author Jen Wathan says the two groups still exhibited similar movements near the eyes and mouth. The findings also suggest that, like us, horses use their varied visages to communicate with friends and foals. Looks like there aren’t any one-trick ponies here.

CREATURE FEATURES Horses aren’t the only animals in touch with their emotions. Cats have 21 distinct facial movements, and dogs have 16.

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PLAY Drink MAKE IT ↓ Combine 1½ ounce Del Maguey Crema de Mezcal, ¾ ounce coffee-infused Dolin Rouge vermouth*, ½ ounce Ancho Reyes liqueur, and 3 drops Bittermens Xocolatl Mole bitters in a cocktail shaker with ice; stir. Strain into an Old Fashioned glass, and serve with an orange peel. *Combine 1 ounce ground coffee with a 750 mL bottle of sweet vermouth, let sit for four hours, then strain.

ORDE R TH IS

Xocolatl

If you find yourself at the corner of West 20th and Main streets in Kansas City’s Crossroads neighborhood, you’re in the wrong place. But you’re close. Find the alley behind the old Rieger Hotel, buzz the call button, and feel your way down the darkened staircase into the candlelit Manifesto. In the mood for a Manhattan? Bartender Ryan Magnuson will steer you instead to the Xocolatl. “It’s taking a classic cocktail and revamping it into something more interesting,” he says. In this case, that means attempting to replicate the spicy, smoky flavor of a Mexican mole—a sauce often used with stewed chicken. Coffeeinfused vermouth combines with crema de mezcal (which brings both sweetness and smoke) and a kick of Ancho Reyes chile liqueur. You’ll never reach for a regular Manhattan again.

Xocolatl means “bitter water” in Nahuatl.

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PHOTOGRAPHY BY NICK CABRERA

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PLAY Eat

Looking for a white wine to pair? Try a riesling or Grüner Veltliner.

TONGUE THAI-ED

/ LOS ANGELES

/ NEW YORK CITY Wash down Uncle Boons’ coconutshrimp-betel leaf wraps with a beer slushie or two.

/ PORTLAND, OR TRE N DI NG

Northern Thai Cuisine

When chef PJ Stoops landed in Chiang Mai, Thailand, in 2003, he walked out of the airport and into a bowl of kuay tiao nam tok: noodles with blood. He spent the next three years cooking and eating throughout Northern Thailand, studying the region’s distinct tastes and emphasis on sour, herbal flavors over numbing spice. Along the way, he met his wife, Apple. Flash forward 13 years: PJ and Apple now co-helm Foreign Correspondents in Houston, and true to PJ’s first meal, the menu eschews the Thai dishes most familiar to American palates. No drunken noodles. No pad Thai. They’re replaced by minced meat and herb laap salads and khao soi (a curried broth with egg noodles). “There is certainly more to what the almost 70 million people who live in the country called Thailand eat every day,” Stoops says.

Chef Andy Ricker opened Pok Pok back in 2005, and everyone’s been playing catch-up since. Try the duck laap.

/ ST. LOUIS

The silky khao soi and tamarindforward hung lay curry keep the tiny dining room at Fork & Stix constantly full.

PHOTOGRAPHY COURTESY OF CHUCK COOK (FOREIGN CORRESPONDENTS), LAURE JOLIET (NIGHT+MARKET), EVAN SUNG (UNCLE BOONS AND POK POK), AND SEMCO SALEHI (FORK & STIX)

Night + Market’s sai uah—an herb sausage found in Chiang Rai—is served with a pungent mix of roasted chilies and fish sauce.

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PLAY Sleep

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WANT MORE? Browse the Inflight Entertainment Portal for the best spots to eat, drink, stay, and play in your final destination. It’s free!

HOOF IT ↘ Take the 3.4-mile Snively’s Ridge Trail for a glimpse of turkey vultures, red-tailed hawks, and quail.

SIP ↖ For a local complement to your meal at Valley Kitchen, order the Swing Reserve pinot noir, made from grapes grown on the property.

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LEARN ↓ Suit up and join the resort’s resident beekeeper, John Russo, for a visit to the hives. You’ll get a taste of the sweet stuff straight from the source and a lavender beeswax gift to take home.

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At Baylor Scott & White Health, we’re proud to lead our state in the number of accolades earned for three consecutive years in U.S. News & World Report’s “Best Hospitals.” Together, 15 Baylor Scott & White hospitals received more national rankings and highperforming ratings than any other health system in Texas. For you, these recognitions confirm our commitment to providing quality health care each day. It’s one way we’re Changing Health Care. For Life.®

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WORK Number

79% of execs

think you aren’t paying attention in meetings if you aren’t taking notes. Angling for a promotion? Don’t come to the conference room empty-handed. Post-it Brand teamed up with Wakefield Research to survey 1,000 office workers and found that bringing pen and paper is essential to retaining key information, fighting off daydreams, and keeping the boss at bay. To avoid

any last-minute scrambling, Jeff Hillins, the global business director for 3M’s stationery and office supplies division, suggests stocking meeting spaces in advance. Just one more question: Are you writing this down?

AGENDA OVERLOAD According to the same survey, employees feel like they attend three unnecessary meetings each week.

PHOTOGRAPHY BY DESIREE ESPADA

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WORK Takeaway

The Headspace app has more than 8 million users in 190 countries.

OUT TAKES TAKE TEN In a fast-paced world, where most of us are on digital overload, it’s important to find a place of calm in the mind. Ten minutes of guided meditation every day can have a huge impact, reducing feelings of stress and anxiety, improving sleep, and enhancing productivity at work.

Meditate on this: an app that offers a respite from the digital buzz. It wasn’t until I was at university that meditation really clicked. At the time, I was dating a girl who read a lot of Buddhism books. It must have sunk in, because one day I decided to go away and become a monk. I wanted to better understand how to stop the endless chatter inside my mind. The idea for Headspace—where I lead users through breathing exercises and visualizations—came from my desire to demystify meditation and share the knowledge I’d built up during my decade in a monastery. Fortunately, I met my business partner Rich Pierson. He taught me how to make the techniques accessible to the public. It wasn’t my intention to become the voice of the app—we were simply trying to replicate the experience of being taught in person. It’s a similar experience: Whether I’m in the room or on your phone, you still have to sit with your eyes closed. For us, it’s a mission to help create a healthier, happier world.

PERSONAL GOALS Only when we embrace forgiveness, acknowledge our shared human experience, and practice kindness will we discover true peace of mind and happiness in our lives.

PHOTOGRAPHY COURTESY OF HEADSPACE.COM

Andy Puddicombe

NEVER TOO YOUNG We’ve recently launched Headspace for Kids to teach the basics. It’s about creating a cultural shift in the way we think about health, the development of the mind, and providing the foundations of happiness for a lifetime ahead.

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WORK Startup

The Cleanly Reserve membership program ($89.99 per year) offers a 7 percent discount on each order, free sameday delivery, and no item minimum.

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Here’s how CEO Tom Harari describes the valet laundry service: My co-founder Itay Forer and I realized how difficult laundry and dry cleaning can be in New York City, so we wanted to connect people to wholesale cleaners with an elegant, efficient delivery service in between. With Cleanly, you download the app and tell us whether you have dry cleaning (per item) or wash-and-fold laundry ($1.50 per pound). On your first order, you receive a Cleanly laundry bag, a bag for hang-dry items, and a garment bag for dry cleaning. You choose one-hour windows for pickup and drop-off, which can be a hotel if you’re traveling. After our valets bring your items to Cleanly’s fulfillment center, our wholesale partners do the cleaning and return your order to the center for the valets. Everything is a 24-hour turnaround, or there’s same-day or overnight delivery ($4.99). We cover Manhattan and Brooklyn now, but we’re expanding to other cities soon.

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WORK Tool

Rest Assured

Catching z’s is simple with this smart sleep monitor.

Forget about counting sheep—Hello’s Sense ($129) seeks to eradicate those restless nights. Like a lot of other products on the market, the spherical device tracks length and quality of sleep. What sets it apart is its ability to measure everything from your bedroom’s humidity and temperature to its light and noise levels. Sense’s companion app (iOS and Android) recommends whether room conditions should be adjusted, helps you identify patterns in your sleep, and awards a nightly sleep score. There’s no need to worry about wearables either. Available in both cotton and charcoal hues, Sense sits on your nightstand, while the quarter-sized Sleep Pill clips to your pillow. The compact size and durable polycarbonate shell also make it a good travel companion, so you don’t have to suffer a lack of shut-eye on business trips. Sweet dreams!

Dreamboard / Whether you’re flying, falling, or suddenly back in high school, this otherworldly app lets you record and track your dreams. Share your craziest imaginings with friends, see which people are on your mind the most, and track how often you’re dreaming each week. Free; iOS, Android Sense also functions as a smart alarm clock, waking you during the lightest part of your sleep cycle.

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Point of View

Swimming Upstream

When my daughter was born, I knew I had to learn to swim, both for her and myself. / BY LESLIE CONTRERAS SCHWARTZ

M

y father put me on his back, held onto my legs, and plunged underwater in the neighborhood swimming pool. There was the flash of the June sun becoming brighter and then disappearing into a dark haze. I was five years old, had never put my head under the water, and didn’t know how to let out air like a swimmer. I struggled under the water. I tried to pull my legs and arms from his grip. Instinctively, my father held me tighter. He continued diving, again and again, not realizing I hadn’t held my breath. Under the surface was the muffle of my muted scream, the hush of the blue chlorinated world. I remember the sound of teenagers splashing and yelling as they tried to hold one another’s ILLUSTRATION BY RYAN INZANA

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heads under the water. Then we surfaced again, and on top of the noise was my own sharp inhale of air and the pumping of my heart in my ears. When my dad carried me out of the pool, he was confused by my violent coughing. So many of the children in our neighborhood had learned to swim from friends or by being thrown in the water, when an instinct that I couldn’t understand kicked in. My father learned at the YMCA in the 1950s with his siblings. I never took swim lessons as a child. There was just enough money, barely, to send my two older siblings to a couple of lessons in the summer. I felt content in my comfortable, dry spot on a bench or at the edge of the pool as I watched my brother and sister jump into the october 2016 southwest 51

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water as if it were the most natural thing for a person to do. I spent my childhood and early adulthood carefully managing to keep my head above water, my hair always dry as I stayed in the shallow end. I envied the freedom of the young people around me who could jump headlong into the deep end, their bodies welcoming the cold shock of water as it took them into a quieted space. The second I felt myself close to being swallowed by water—the depths of a pool or the dark blue sea gaping below me—a terrible panic rose through my body. To this day the sea is a personal symbol of ominousness, a large mouth trying to swallow the world. At 24, on my honeymoon to the Yucatan, I went snorkeling with my husband in the Caribbean Sea, with a guide who took us in a small motor-powered boat. I felt the need to be daring, to leave behind childish fears that surely I could control by now. Once in the water, my body began to sink inside the puffy shape

There was nothing magical my teacher whispered in my ear. I just kept going back to the water. of my bright orange life vest. The waves, which had looked gentle before, were forceful and choppy. I watched my husband swim away from me. I began beating the water back with my arms and legs. Still, every time a wave reached me, I swallowed gulps of salt water. I had forgotten about my snorkeling gear. It was a nuisance on my head as I panicked. The guide looked back and saw me. He swam to me, lithe and liquid like a dolphin, and carried me back to the boat. SIX YEARS LATER, we had our first child, a daughter. There was something terrifying in how she depended on me, especially during the night, when I was afraid I would

sleep so deeply she would surely go hungry. Who said I was capable of this? I had always been resourceful. I learned what I didn’t know how to do. I studied her care as if it were a graduate course. I consulted her doctor at every cough and sneeze. I ignored the advice of my mother, because, in the end, it was only in my control—and my husband’s—to make sure she thrived. When she turned 1, I decided it was time for me to learn how to swim. She’d started walking, and the world was so much larger than her, like it might hurt her at any minute. When we took her to the pool in a baby-sized swimsuit trimmed with ruffles, she seemed to enjoy it, splashing and kicking her feet. But if we held her too close to

creativity starts here Our beautiful design inspires their beautiful designs. The arts are alive at San Diego State University with more than 350 creative and performing arts experiences on campus each year. Science, engineering and arts faculty collaborate to create interdisciplinary courses and expand our arts-rich educational community. SDSU.edu

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going under water, her eyes grew big and terrified. She must learn to swim, I thought. And because she did, I had to as well. I couldn’t stand the fear in her eyes, that she couldn’t do something that could be learned. In my first swim lesson at the Jewish Community Center near our house, my teacher was gentle and without judgment. The first exercise was to simply put my face in the water. I did this repeatedly for an hour. My heart seized in my chest, and then relaxed, along with the practice. I’m going to drown, I wanted to tell her. So many times I thought, I’ll just do it one more time. “You are buoyant. Your body is full of air. It can’t drown if you don’t let it,” she told me. “But you have to relax.” She was holding me under my arms as I floated on my back. It was a struggle to allow my head to relax in the water. I was breathing quickly as I willed my legs not to thrash, my arms not to push against her. I thought of how I held my daughter in her own swim lessons, how I tried to show her what her body could do. It was not with words that I learned how to swim over the course of several months. There was nothing magical my teacher whispered in my ear, nothing that incited in me a sense of power and control. I just kept going back to the water. Every time was still a struggle, but what I struggled against each time was different. First, it was the fear of water on my face, the discomfort of it. Then it was the panic of being underwater, that I would forget how to blow out air and instead suck in water. Later, it was that my arms would grow tired and weak and I would be stranded in the deep end. Yet, I kept going back. I broke my wrist and practiced with a waterproof cast. I began going more frequently, several times a week. The fear wasn’t welcome,

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but it became familiar, part of the process of my body’s reaction to swimming. I used it. At night, I read the memoir of American long-distance swimmer Lynne Cox, whose book, Swimming to Antarctica, tells the story of how she faced subfreezing temperatures in a daring swim. She, too, was often filled with fear. And yet she broke records, even at an early age, and continued to swim in challenging conditions. She even welcomed the disorienting atmosphere of swimming at night, making it part of her practice. On my last lesson that summer, I stood at the edge of the pool near the deep end. I looked down at my teacher, who was wearing what she always wore at our lessons: a black T-shirt, swim shorts, a black cap, and beat-up tennis shoes to protect her feet from being scratched up as she walked back and forth across the pool floor. She looked at me and said, “Bend low.” I jumped. The sun was brighter that day, hotter, but I didn’t feel it. Instead, I felt my body in the air, its weight carrying me down. I sank into the water, my teacher a black blur as I looked at her through my goggles. I felt like I had won something, a gift I gave to myself. Afterward, I swam the whole length of the Olympic-sized pool. I struggled and spat out water; my arms and legs were not graceful like the videos I’d watched of professional swimmers. But then I did it again. And again. It was as if I was reaching for something instead of escaping. Initially, I had started learning to swim for my daughter, to protect her. In the end, I did something better, for her and myself. I borrowed fear and let it guide my body, let myself struggle without giving up. Leslie Contreras Schwartz lives in Houston and is the author of the poem collection FUEGO.

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UNCHARTED WATERS

A swimming pool mishap turned Derek Amato into a virtuoso overnight. Now he’s on a quest to unlock the

/ BY TONY REHAGEN

PHOTOGRAPHY BY CADE MARTIN

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the genius inside us all.

A

T THE BACK of a Virginia Beach music store, in a stuffy closetsized studio, 49-year-old Derek Amato sweats over the keys of an upright piano. This happens sometimes. Derek is staying with his girlfriend, Hazel, about an hour from his home in Fort Monroe, Virginia, and his professional-grade Korg TR keyboard. Hazel keeps a tiny Yamaha keyboard at her house for emergencies, but sometimes the urge Derek feels to get the music out of his head and into the world is so great that only the power and range of a full-sized 88-key instrument will suffice. Hazel took to the web and found Newton Piano, a local strip-mall shop that sells Baldwins and Steinways and rents out these sound-stifling stalls for $7 an hour, typically to neighborhood instructors and their pupils. The walls are covered with crayon drawings and construction-paper hearts from young students ((Dear Mrs. Debi, Thank you for teaching me to play piano). Two metronomes sit silent, one on the piano shelf, the other on the lid beside a closed instruction book. There is no sheet music on the rack. Derek never learned to read music, anyway. In fact, he’s never had a single lesson. He barely ever touched a key until 10 years ago, at the age of 39. “I know where C is,” he says, pointing to where every novice is taught to start. “But only because someone showed me.” He holds his fingers over the keyboard, closes his eyes, and breathes through his nose before launching into a cloudburst of notes, trills of treble trickling from his right hand upon the thunderous bass chords of his left. His thick workingman’s hands glide up and down the register, coaxing a sinister beauty from the ivories in a dark overture that spills from his memory. Derek’s eyes are now open, but he’s looking inward, at the black-and-white notes that ceaselessly scroll across his consciousness. Suddenly, he shifts from classical to an ’80s-style power ballad, then to New Age, then to jazz. Some of it he recognizes from previous sessions, some of it is brand new to him, but all of it is original—and virtuosic. Derek doesn’t know where this music comes from; he can’t articulate how he knows what keys to press and in what order. But he can tell you precisely when he acquired his prowess. On October 27, 2006, Derek was at a pool party when a dive

into the shallow end resulted in a major concussion. Five days later, he sat down at a friend’s electric keyboard and instantly, intuitively, knew how to improvise complex pieces of music. “My hands took off like fire,” says Derek. “It was like I’d been playing my entire life.”

MUSIC WAS NEVER a complete stranger to Derek. His maternal grandmother and great aunt both played organ, and his mother, Shelley Amato, memorized church songs by ear when she was a girl. As an adult, Shelley inherited her mother’s upright electric organ, which stood against the wall of the living room in the Sioux Falls, South Dakota, house where Derek and his younger brother grew up. Shelley would often play for the boys when they were toddlers. But over the years, the instrument gathered dust. Shelley, a single mom after getting divorced when Derek was 3, carried as many as three jobs to support her sons, neither of whom took an interest in the old instrument.

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70/ SPECIAL THANKS TO MIAMI-DADE COLLEGE AQUATIC AND FITNESS CENTER (DIRECTOR NOEMI ZAHARIA)

Documented cases of sudden savant syndrome, in which prodigious talents emerge following a brain injury. Shelley says that her eldest was too rambunctious to sit on a bench and peck through arpeggios and “Blue Moon.” Instead, while Mom was pulling secretarial and retail shifts at all hours, Derek kept himself busy with baseball, basketball, football, wrestling—even boxing and kung fu. “He was definitely an overachiever,” says Shelley. “Because of the divorce, he wanted to prove he could do anything he put his mind to.” Derek was also a bit of a daredevil, jumping off bridges and performing other stunts to impress friends. Bumps on the head, he says, were not uncommon. At the time—the late 1970s and ’80s—doctors weren’t as concerned about brain injuries. The word “concussion” wasn’t as widely used and didn’t carry the foreboding connotation it does today. Still, Derek never totally shook the music bug. In seventh grade, he tried out for the school band as a percussionist, but couldn’t grasp sheet music. “Besides,” he says, “I didn’t want to be a percussionist—I wanted to be a drummer.” He started a

rock band called Sultans Sabre. Unable to afford a drum set, he stole some bongos from the school, only to return them out of guilt the next day. His mom took him to a local pawn shop and dropped $25 for a cheap acoustic guitar, which he promptly abandoned when the strings proved too hard to press. The desire to impress girls brought him back to the six-string in high school, and he and his best friend Rick Sturm’s new band, Rapid Fire, learned enough chords to get through AC/DC for basement rehearsals and keg parties. “We were just screwing around,” says Rick. “He was actually a really good drummer for his age, but he always envied the front man. He played guitar, but he dabbled, just like we all did.” Any dreams of rock stardom died when Derek dropped out of school at 17 to marry the girl he’d been chasing and move to California. From there, life happened. He worked for a pressure-washing company in Ontario, California, and then moved back to South Dakota and started his own. Later, he and his wife relocated just outside of Denver, where they had three kids, and Derek went through a string of jobs, from selling Toyotas to heading up public relations for a nonprofit to teaching karate and coaching CONTINUED ON PAGE 68 october 2016 southwest 59

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D E L O SCHO e, adventur g n i y fl h ration: lo Hig p x e c i , and cosm d o o f t e m ’s coolest a c i r gour e m A p to Take a tri mpuses college ca textbook a d e k c a r c u haven’t o y f i n e v ). (e in a while

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GAZE AT AN ARCHITECTURAL WONDER/ When you hire National Medal of Arts winner Frank Gehry to design a theater that resembles a rolling titanium wave, you’d better have a bang-up roster of talent to fill the place. That’s exactly what the Richard B. Fisher Center for Performing Arts offers year-round.

PHOTOGRAPHY BY PETER AARON/ESTO

BARD COLLEGE (NEW YORK)

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Catch author David Sedaris and actor Alan Cumming at the Fisher Center for Performing Arts this fall.

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STAND AT ATTENTION AT CADET CHAPEL

CHOOSE YOUR OWN COSMIC ADVENTURE

SUMMON THING 1 AND THING 2

SIDLE UP TO THE UCONN DAIRY BAR

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UNIVERSITY OF MINNESOTA

UNIVERSITY OF CALIFORNIA SAN DIEGO

UNIVERSITY OF CONNECTICUT

PHOTOGRAPHY BY DALE PRESTON (OBERLIN) AND COURTESY OF UNIVERSITY OF MINNESOTA

Not every house of worship gets dubbed a National Historic Landmark, but it’s easy to see what bumped this building into the upper echelons of architectural achievement. The exterior may bring to mind an origami creation, a starship, or the backside of a porcupine.

Until NASA builds a Minnesota launch base, a visit to the ExploraDome Theater is the closest you’ll get to blasting off into the cosmos. Unlike most planetariums, this popular theater is interactive, and it holds just 15 people, who lie on their backs for the immersive interstellar experience.

Enjoy a heaping ice cream cone of Husky Tracks at the bar, and then stroll over to the campus barn and thank the UConn cows for their efforts.

When Theodor Geisel (aka Dr. Seuss) glimpsed UC San Diego’s iconic library tower for the first time, he told his wife, Audrey Geisel, that if he had ever “strayed” into architecture he might have designed something just like it. Later renamed in his honor, the Geisel Library now contains the world’s largest collection of Seuss sketches and manuscripts.

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Housed in a gorgeous postmodernist, LEEDcertified building, the Allen Memorial Art Museum features nearly 14,000 works, with American and European paintings drawing particular acclaim. Students are actually allowed to rent certain paintings to spruce up their dorm rooms.

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TRAVERSE THE WORLD’S LARGEST CAMPUS / BERRY COLLEGE (GEORGIA) The student to faculty ratio is an impressive 12 to 1, but the real draw is the acre to student ratio, which is a whopping 13 to 1. Berry College includes 27,000 acres of rolling hills, fields, and forests. Hike to one of the world’s largest water wheels or go eagle-watching on the slopes of a mountain—all within campus confines.

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WADE INTO A WATERY VORTEX ESCAPE FROM THE CONCRETE JUNGLE UNIVERSITY OF SOUTHERN CALIFORNIA Just 22 miles off the coast of Los Angeles, an isle of wild foxes, butterflies, bison, and USC students awaits. Catch a ride on the Catalina Express to Two Harbors, where you’ll find the USC Wrigley Institute for Environmental Studies. From there, take a tropical hike, swim in the Pacific, or even pitch a tent for the night.

ASCEND THE CATHEDRAL OF LEARNING UNIVERSITY OF PITTSBURGH

PHOTOGRAPHY BY LAUREN NEUMANN

The great stone halls of this late Gothic Revival cathedral are perfect for studying—or exploring. When you need some air, take an elevator up the 42-story spire for sweeping views of Pittsburgh.

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UNIVERSITY OF IOWA The Hawkeye State is famous for its cornfields, but as University of Iowa students soon discover, those rows of husks are hiding one of the nation’s best swimming holes. The university’s leisure pool includes a lazy river, water vortex, bouldering wall, spa, and zero-depth entry.

PACK ON A POUND TULANE UNIVERSITY (LOUISIANA) Served from 5 p.m. to 7 a.m. in the university’s City Diner restaurant, the Big City Pancake weighs one pound and comes on a pizza tray.

BUCKLE UP FOR A SOARING CANOPY TOUR WEST VIRGINIA UNIVERSITY You’ve never really seen the forest for the trees until you’ve flown above them on a 980-foot-long zip line in WVU’s own research forest. Open April to November, the aerial adventure includes breathtaking views, a suspension bridge and ladder, and a 45-foot rappel.

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TUNE IN AT THE WILLIAM RALSTON LISTENING LIBRARY THE UNIVERSITY OF THE SOUTH (TENNESSEE) This cozy little room, tucked away in the duPont library, is arguably the best place in America to listen to a Brahms sonata, the Purple Rain soundtrack, or one of 15,000 other records.

GO GOURMET, FOR CHEAP THE CULINARY INSTITUTE OF AMERICA (NEW YORK) Pan-seared foie gras. Smoked Maine lobster. Salted caramel and coconut doughnuts. All of these delicacies can be devoured for a bargain at this scenic upstate campus.

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SWOOP INTO YOUR VERY OWN HOGWARTS UNIVERSITY OF WASHINGTON For those of us who never received a wizarding school acceptance letter via owl, the next best thing to attending Hogwarts is paying a visit to Suzzallo Library. This flying-buttressed sanctuary of stained glass, chandeliers, and oak bookcases is one of the Pacific Northwest’s most beautiful study spaces.

Nowhere is the state’s biodiversity better reflected than at the Florida Museum of Natural History, where you can frolic with butterflies, dig for fossils, hike along wooded trails, and admire some of the world’s biggest shark skeletons.

SEE THE SHOW GO ON AT A STATEOF-THEART RELIC BRYN MAWR COLLEGE (PENNSYLVANIA) Chandeliers, church doors, and massive stone arches are among the atmospheric features of the Marjorie Walter Goodhart Theater. Fresh off a $19 million renovation, it’s one of the last remaining early 20th century buildings in the Philly suburbs.

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CONTINUED FROM PAGE 59 baseball. He eventually got divorced, and he searched for an occupation that would both hold his interest and pay for child support. For four dark months in 2002, he lived in his ex-wife’s parents’ Subaru, until he found his footing with the U.S. Postal Service and became a mail carrier in Greely, Colorado. He had just left a job with a mobile communications service in October 2006 when he decided to visit his mother back in Sioux Falls. While there, Derek’s old friend Rick invited him to a party at an indoor pool. After a few hours and a beer or two, Derek began doing backflips off the edge. The other guys started throwing around a football, and Derek moved down to the shallow end, shouting for someone to hurl the ball over the water so he could make a leaping catch. Derek remembers diving after the ball. He remembers his face slapping the water, then a loud sound and a

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tremendous pressure in his skull as his head smashed into the concrete 3 feet below. “I don’t remember a whole lot from here on,” he says. “I think I remember thinking that I was dead.”

DEREK’S FRIENDS would later tell him that not only was he not dead, he didn’t even lose consciousness. According to them, Derek shot up like a bobber, reached for his ears, and crumpled back beneath the water before springing up again. He made his way to the edge of the pool where he finally fell into his friends’ arms. There was no blood. Derek insisted he was fine. “He just wasn’t himself,” says Rick. “He usually talks a lot. But he started to get quiet. He had to sit down, and he wouldn’t get up.” When Derek refused to be taken to the hospital, the guys took him to his mother’s house instead. She says he just lingered in the doorway and didn’t say anything when she asked him what

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had happened. “The minute he walked in, I knew something was wrong,” she says. “I told him, ‘We’re going to the hospital.’” A CT scan showed that Derek had suffered a severe concussion. The left side of his head was swollen and bruised. There was no sign of internal bleeding. Doctors kept him overnight for observation. He was released the next morning to his mother’s house, where he slept for the better part of five days. Feeling much better despite a nagging headache, Derek was ready to drive back to Colorado. But first, Rick convinced him to come back to his studio apartment and say goodbye. There, after about 30 minutes of going over the poolside incident, Derek noticed a small Casio keyboard across the room. His fingers started to twitch. “As we were talking, I kept looking over at the keyboard,” says Derek. “I was just drawn to it.” Since the incident, Derek had been seeing what looked like

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black-and-white squares scrolling from left to right across his mind. He had thought it was just fogginess that would go away. But as he approached the Casio, it was as if his body was intuitively reading those squares as notes or groups of notes, like the metal drum and comb on an old music box. His once-trembling fingers flew fluidly across the keys, releasing an unstructured and raw yet melodic piece of classical music that no one had ever heard before. “I just sat in the chair and watched him and I teared up,” says Rick. “I couldn’t believe what I was hearing. I was just blown away. I finally said, ‘Derek, what is going on?’” “I don’t know how I was doing it,” Derek says now. “All I can tell you is that it was so profound. And I was excited.” He played for six hours. On the drive back to his mother’s house, all he could think about was how he was going to tell her about his newfound ability—and not make her think he’d left his sanity at the bottom of the pool. He decided rather than try to explain, he would show her. The following day, Derek asked his mother to come with him to a local music store. She was tired from work and didn’t really feel like going, but he insisted. Derek stepped up to a large Yamaha digital piano and asked the clerk if he could turn it on for him. Then Derek sat down behind the keyboard while his mother looked on, impatiently. “My first thought was, Please, still be here. Please, still be here,” he says. It was. “He played this classical music that was unbelievable,” says Shelley. “At first I thought that it was a player piano. Tears were running down my face. It was unbelievable. My thoughts were that this was a gift from God.”

ear. He started getting intense, debilitating headaches, as many as seven a day. He was also extremely sensitive to light, especially fluorescents. He once had to be practically carried out of a Wal-Mart. In other instances, he passed out completely. Perhaps worst of all, he couldn’t control the music. His mind was flooded with incessant squares and tunes and rhythms. His hands and fingers were constantly tapping out beats, even in

his sleep. He bought a $400 keyboard and locked himself away for days, letting the music drain from his body like a release valve. Playing was the only thing that seemed to bring him peace. And yet, as clamorous and cramped as his mind became, as frustrated and exhausted and crazy as it sometimes made him, he says he never once wished for the music to stop. Staunch in his spirituality, Derek shared his

AS IT TURNED OUT, the blessing sometimes felt more like a curse. In the weeks and months that followed, Derek gradually lost 35 percent of his hearing in his left

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mother’s view that all this pain was the price he had to pay for this wondrous gift. For a time, he was actually terrified of losing it— afraid that a fall or a bump on the head or a night of heavy drinking might scare off the muse. Or that it might just disappear as inexplicably as it had arrived. That’s why, at least at first, he didn’t seek medical help or an explanation. He didn’t want to know why this had happened or exactly how it worked, as

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if solving the mystery would also dispel the magic. There was also the nagging fear that the root of this new ability was something malevolent, a disease or a tumor strangling or eating away at his brain as it slowly killed him. Eventually Derek’s curiosity prevailed. Searching the internet, he found articles about people like Orlando Serrell, who was hit in the head with a baseball when he was 10 years old, knocked unconscious,

and came to with the unexpected ability to solve complex mathematical equations and an instant recall of events and weather of each day since the accident. There was Alonzo Clemons, who found he could create detailed animal sculptures after a fall at age 3 that triggered a developmental disability. An elderly dementia patient who discovered a talent as a painter. A surgeon struck by lightning and a new talent for classical piano. They were all referred to as sudden, or acquired, savants. Was I a savant? Derek remembers thinking. Sounds like a French pastry. Derek also discovered Dr. Darold Treffert, a psychiatrist and retired professor from the University of Wisconsin School of Medicine, who consulted on the movie Rain Man and has been studying savant syndrome for more than 50 years. After months of correspondence, phone interviews, and a few noninvasive tests, the professor confirmed that Derek was one of only 70 known sudden savants in the world. The science behind sudden savant syndrome was, and still is, sketchy at best. Treffert’s theory is that when the brain—usually the left hemisphere, in charge of logic and analysis—is damaged, whether it be a blow to the head, a stroke, or dementia, undamaged tissue is recruited from the right hemisphere as a way to compensate. As a result, the right side, where creativity dwells, is released from what Treffert refers to as “the tyranny of the left hemisphere.” In other words, the injured left brain lowers its guard and inhibition, freeing previously untapped creative potential within the right side— potential that, Treffert believes, has been there since birth. “We inherit not just how tall we are or our eye color—we inherit knowledge,” says Treffert. “People believe that when you’re born, you have a wonderful thing called a brain that’s a blank disc. I’m saying the brain comes loaded with all kinds of software, much of which we don’t have

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access to.” In Derek’s case, for instance, his mother, grandmother, and great aunts all played piano or organ and therefore would have passed this genetic knowledge onto him, even if he couldn’t access it before his injury. Berit Brogaard, a neuroscientist at the University of Miami and the University of Oslo, has a different theory. She posits that when the brain is damaged, neurons die, and when they disintegrate, the injured part of the brain is inundated with neurotransmitters. During this time, about a month after the accident, the brain is essentially rewiring itself. “These new connections can now support new skills,” she says, “and give rise to extraordinary talent.” So, is there hidden knowledge or talent inside everyone’s brain, just waiting to be unleashed? Both Treffert and Brogaard agree: “Yes.”

OF COURSE, if we all have this dormant gift stored deep inside

our gray matter, the next step is finding a way to unlock it without slamming our heads into concrete. Treffert hypothesizes that even congenital savants, those born with their exceptional skills, were injured in the womb, releasing their genetic knowledge in utero. Treffert says one possible answer might be electrical. Placing electrodes on certain spots around the head has already been shown to revive long-lost memories. Another option might be pharmacological, but amphetamines and psychedelics are rife with side effects. Perhaps meditation holds the solution—yoga has been proven to affect brain activity. Treffert says that because we spend most of our time living on the left side of our brains, it might be useful to “rummage” around in the right. “If I drive to Chicago, I take the freeway and know the exits by heart,” he says. “But if I have more time, I’ll take an alternate route through a prettier area, and it’s a different kind of trip.

Perhaps we should spend more time pursuing hobbies that seem frivolous, like art or philosophy.” Though the chances of finding a skeleton key that unlocks latent abilities seem about even with those of getting struck by lightning, Derek is far from giving up hope. Treffert says that because so many savants also tend to be on the autism spectrum, they aren’t able to articulate details of their condition to doctors. Derek seems to be the exception—which makes him invaluable not only to researchers, but also to a public that is confounded by the phenomenon. “I think he’s a good ambassador for the condition,” says Treffert. “His story is an excellent example, but he can also talk about it.” Derek has taken advantage of every opportunity to do just that. He’s performed on The Today Show, The Steve Harvey Show, The Discovery Channel, and NPR, and appeared in newspapers across the globe. He’s toured the country as

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a solo act, an accompanist, and a special guest of orchestras. He’s recorded albums worth of material, songs dipped from the ever-flowing spring in his brain. Although part of him wants desperately to be known purely on his merit as an artist, the marketing-savvy former businessman knows his backstory is his ticket to fame. The notoriety has also opened Derek up to the vitriol of people who don’t quite understand his gift. He receives hate emails and comments from online trolls, complete strangers who think he’s making it up, that he had to have known how to play all along. He also draws occasional resentment from artists who have labored for years to acquire the skills that he stumbled upon. Even his dear friend Rick, who has worked for decades to improve at guitar, admits that in addition to being proud of his friend, he’s also jealous. Derek dusts off the doubters, but he’s humble before the bona fide musicians, because while the music in his head came without explanation, it also came unfinished. He had no technique, didn’t know the difference between a damper and a sostenuto. He could play a complex original piece reflexively, but he couldn’t tap out “Mary Had a Little Lamb.” He still only plays with three fingers on each hand, while most pianists use all five. Over the past decade, he’s worked hard to refine his talent, to learn how to transpose his music, to play cover songs, and to sing along with his instrument. He considers it an obligation—another price to pay for this blessing. Derek and those around him also believe the syndrome has enriched his life in other ways. He says he’s more in tune with people, more sensitive, and certainly more appreciative of all that he has. “His personality changed, to a point,” says Shelley. “He’s so happy and enthused about getting his music out there.” Besides, Derek feels that he can stand for something more than

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just the music. He is an example of what we all could be. “It’s not that I understand human potential any better than anyone else,” he says. “I just understand that there is so much more of it than we know.” Back in the music shop, after 30 minutes of filling the stuffy studio with his music, Derek is drenched in sweat. Satisfied that he’s gotten his fix for the day, he grabs his iPad, breaks out into the air-conditioned showroom, and flip-flops his way

to the front desk, where the elderly shop owner is waiting. As the owner pens an invoice for $7, Derek, who hasn’t known silence for 10 years, reflexively breaks the ice. “Thanks so much,” he says. “It’s nice to know you guys are out here.” “No problem,” says the owner. “How long have you been playing?” Tony Rehagen writes for Pacific Standard, GQ GQ, and ESPN. Send him a note at rehagentony@gmail.com.

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WANT MORE? Browse the Inflight Entertainment Portal for the best spots to eat, drink, stay, and play in your final destination. It’s free!

SWEET SPOT Locals line up for mini doughnuts at Guthrie Green’s popular Food Truck Wednesdays.

your adventure in

Tulsa BY TOM M I E E TH I NGTON

It’s been more than 150 years since oil was discovered on the plains of Oklahoma, but the Sooner State’s second largest city is, once again, booming. From a revitalized downtown and growing maker movement to world-class museums and fine dining, Tulsa offers something for everyone. Before you go, tell us more about you. PHOTOGRAPHY BY RACHEL WATERS

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ARE YOU A MUSIC LOVER page 76 HISTORY BUFF page 78 FAMILY TRAVELER page 80 ART AFICIONADO page 82

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Tulsa MUSIC LOVERS this land is your land An interactive touchscreen explores common themes in Guthrie’s folk songs.

Juniper Elevate happy hour with upscale farm-to-table fare and live jazz Monday nights. Mercury Lounge This dive bar has musical tastes to match—no cover bands allowed—and great drink specials. The Fur Shop Beer and music lovers unite at this rooftop stage boasting the city’s largest selection of Oklahoma craft beers.

Don’t Miss a Beat

Tulsa may seem an unlikely music hub, but the times, as they say, are a changin’. Dedicated to folk musician (and Bob Dylan idol) Woody Guthrie, the Woody Guthrie Center features listening stations, a self-guided lyric writing workshop, short films highlighting his musical influence, and a collection of his personal instruments and manuscripts. The University of Tulsa also recently acquired Dylan’s personal collection of nearly 6,000 artifacts, and while Dylanologists won’t be able to delve in for at least another year, the purchase reiterates the city’s growing devotion to musical history.

ON ANOTHER NOTE

Take in a show at three historic venues

CAIN’S BALLROOM Converted from a 1920s garage, this iconic ballroom hosts both local bands and big names, from Willie Nelson to Jack White.

SOUL CIT Y With live music every night except Sunday, you can’t go wrong at this eclectic gastropub housed in Tulsa’s first service station.

BR ADY THEATER Built in the early 1900s as a vaudeville house, this intimate venue hosts popular acts, including Bob Dylan, who takes the stage Oct. 23.

PHOTOGRAPHY COURTESY OF SHANE BROWN (WOODY GUTHRIE CENTER), KEVIN PYLE (CAIN’S BALLROOM), KEVIN SMITH (SOUL CITY), AND ADAM FORGASH (BRADY THEATER)

Jam out over drinks

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Tulsa HISTORY BUFFS grass roots Sculptures dot the Gilcrease’s 23 landscaped acres, exhibiting gardening styles from pre-Columbian to Victorian.

Experience different historical perspectives

GREENWOOD DISTRICT Once known as “America’s Black Wall Street,” this thriving neighborhood was devastated by the 1921 Tulsa race riots. The Greenwood Cultural Center details its comeback.

UNDERGROUND TULSA Book a private onehour walking tour through downtown’s tunnels with Tours of Tulsa.

Explore Western History

With more than 350,000 Native American artifacts, including pottery, weavings, and headdresses—as well as works by contemporary Native American artists—the Gilcrease Museum houses the country’s largest collection of art and artifacts of the American West. Tulsa prides itself on its rich Native American heritage—it was once part of Indian Territory—so set aside time to visit other notable sites, including the Creek Nation Council Oak Park and nearby Osage Nation Museum.

Drive down memory lane on Route 66

SHERWIN MILLER MUSEUM OF JEWISH ART The largest collection of Judaica in the Southwest features biblical archeology, work by Jewish artists, and the belongings of Jewish refugees.

Cyrus Avery Centennial Plaza Tulsa honors the “Father of Route 66” with lively bronze sculptures. Tulsa Historical Society & Museum Explore how trains, planes, and the iconic highway shaped the city at the exhibition “On the Move: A History of Transportation in Tulsa.” Tally’s Good Food Café Get your kicks (and diner grub) at this retro-themed restaurant.

PHOTOGRAPHY COURTESY OF GILCREASE MUSEUM, THE GREENWOOD EXPERIENCE /THEGREENWOODEXPERIENCE.COM (GREENWOOD DISTRICT), JANIE MILLER (UNDERGROUND TULSA), AND SHERWIN MILLER MUSEUM OF JEWISH ART

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Tulsa FAMILY TRAVELERS

Grab a bite at kidapproved spots Ollie’s Station Restaurant Ten model trains chug over, around, and through this restaurant adorned with railroad memorabilia. Dilly Diner Parents can enjoy refined American classics while kids romp around on the large outdoor playground. Siegi’s Sausage Factory This familyowned business, founded by an Austrian immigrant, elevates hot dogs by offering bratwurst, venison links, and other traditional German fare.

Play on the Prairie

Bustling with free kid-friendly activities year-round, Guthrie Green packs a lot of fun into 2.6 acres. The eco-friendly urban park features a solar-powered outdoor stage, a children’s splash pad, and lawn games. Drop in on a daily yoga or dance class, catch a movie under the stars on Thursday nights, or cap off the week with the Sunday concert series. Hungry? Dine at Lucky’s on the Green and try its award-winning rabbit banh mi sandwich or homemade frozen custard. On Wednesdays, grab lunch on the go from a food truck.

GOOD NATURED

Three more ecoadventures THE CAVE HOUSE Tour this mysterious prehistoric-themed abode to learn about its quirky past and former tenants, and then take a glide down the inhouse slide.

OKL AHOMA AQUARIUM Set on the banks of the Arkansas River, this facility is home to the largest bull sharks in captivity in the world.

MOHAWK PARK At 2,800 acres, this natural playground is the third-largest municipal park in the U.S. and includes the Tulsa Zoo and Oxley Nature Center.

PHOTOGRAPHY BY RACHEL WATERS (GUTHRIE GREEN), COURTESY OF ANOTHER VISIBLE MEMORY PHOTOGRAPHY (THE CAVE HOUSE), TERI BOWERS (OKLAHOMA AQUARIUM), AND NICK WALTERS/TULSA ZOO (MOHAWK PARK)

sunday blues Living up to its namesake, Guthrie Green hosts free weekly concerts, featuring jazz, blues, and folk tunes.

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Tulsa ART AFICIONADOS Go gallery hopping in the Brady Arts District

Bring home handmade OK goodies

design on high Fifteen stories tall, the Boston Avenue United Methodist Church blends medieval Gothic design with modern skyscraper techniques.

IDA RED A favorite among Tulsans, this store stands out for its curated selection of locally made honey, sauces, and coldbrew coffee.

DWELLING SPACES From state stickers to witty graphic tees, it’s all about Oklahoma at this funky gift shop in the Blue Dome District.

MADE: THE INDIE EMPORIUM SHOP This whimsical store sells an eclectic mix of items—from bags to stationery— crafted by more than 70 artisans.

Delight in Art Deco

One of the world’s most extensive art deco collections, Tulsa’s skyline is adorned with architectural masterpieces commissioned by oil barons in the early 20th century. Don’t miss the Boston Avenue United Methodist Church or the Philcade Building, which houses the Tulsa Art Deco Museum. For an immersive experience, stay at the Mayo Hotel or dine at The Vault, a midcentury bistro in an old bank. For a more in-depth art history lesson, join a walking tour led by the Tulsa Foundation for Architecture on the second Saturday of the month.

PHOTOGRAPHY COURTESY OF BOSTON AVENUE UNITED METHODIST CHURCH, ABBY ROSE METCALF (IDA RED), LIZ HUCKLEBY/PHOTOS BY LIZ (DWELLING SPACES), AND MADE: THE INDIE EMPORIUM SHOP

SHOP LOCAL

First Friday Art Crawl This free monthly event showcases local galleries, studios, and museums. 108 Contemporary Focused on Oklahoma artists, cultural traditions, and mixed media, this gallery hosts dynamic exhibitions. Philbrook Downtown The Philbrook Museum’s satellite space offers a refined collection of modern and Native American works in an old warehouse.

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BE YOUR OWN BOSS

With concerns about mosquito-borne illness on the rise, professional mosquito control is more important than ever.

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MOSQUITOJOE FRANCHISE.COM The filing of an application for registration of an offering prospectus or the acceptance and filing thereof by the New York Department of Law as required by New York law does not constitute approval of the offering or the sale of such franchise by the New York Department of Law or the Attorney General of New York. Minnesota Registration #F-7090. © Mosquito Joe Franchising, LLC | 349 Southport Cir, Ste 106 | VA Beach, VA 23452

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A COMMUNITY CULTURE:

FRANCHISES GIVE BACK

Franchising allows businessmen and women to be their own bosses with support from a larger company, but it’s also becoming an increasingly popular way to give back. These six franchises champion causes as part of their recipe for success. By Jenny Hart

PHOTOGRAPHY BY YURI_ARCURS/ISTOCK

complement to an existing business.

I f i c o s f

9/7/16 5:25 PM


PROMOTIONAL SERIES

FOCUS ON FRANCHISES

Founded in 1981, Kiddie Academy has more than 100 locations.

EARLY CHILDHOOD EDUCATION After welcoming a daughter in 2005, Sunny and Saj Rizvi searched for a childcare environment that was caring, clean, and educational. When they couldn’t find a place near their Chicago home that fit their criteria, they decided to open a Kiddie Academy. An educational childcare company, Kiddie Academy teaches a curriculum called “Life Essentials” that combines academics, character education, and fun.

I was looking for a financial investment that could provide ongoing income to sustain our family for the long haul.

Franchisees David and Shannon Willis

“It’s hard to describe how fantastic it is to get ready for work in the morning and know that we’ll also be spending time with our children while building our business,” says Sunny, a teacher by

trade. “We often hear from our customers that our children are thriving in the environment we’ve built at our academies. They’re excited to go every day, and often reluctant to leave.”

Investing in the future While working in corporate America, David Willis witnessed the uncertainty that comes with being an employee instead of an owner, particularly in the banking segment. He says “I was looking for a financial investment that could provide ongoing income to sustain our family for the long haul.” As a result, David chose to purchase real estate and build an all-new location with support from Kiddie Academy’s Real Estate and Construction teams. With prior business experience working for brands such as GE and Bank of America, David did a great deal of research before deciding to open his Kiddie Academy of Charlotte – Blakeney in August, 2011. He knew the market, believed in the Kiddie Academy concept, and most importantly, understood what children and parents need from a childcare center. His customer-centric approach has distinguished his Kiddie Academy in the market.

For David Willis, building a new Kiddie Academy location helped him to reach both a personal and professional goal. “Finding childcare for my two children certainly spurred me to consider opening my own business. My wife and I couldn’t find the educational experience we wanted for our own children, so we saw opening our Kiddie Academy as an investment in our children’s future as well as a business venture.” Over the last several years David and his academy have won several awards, including Community Leadership, Sales and Customer Service, Best Practices: Character Education, Developmentally Appropriate Curriculum, Health and Fitness and Technology Education.

Learn about Kiddie Academy at www.FranchiseKA.com or by calling 410-777-5352.

WITH K ID D IE A C A D E MY, Y O U D O N ’T H AV E TO C O MP R O MIS E.

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Mosquito Joe offers a variety of pest control solutions, including an all-natural treatment.

PERFECT POOLS, SCOUT’S HONOR

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• A refreshing take on the pool service industry • Low investment • Recurring revenue model • Full training & supportno experience needed!

1-844-40-SCOUT PoolScoutsFranchise.com © Pool Scouts Franchising, LLC | 349 Southport Cir, Ste 110 | VA Beach, VA 23452 This information is not intended as an offer to sell a franchise or the solicitation of an offer to buy a franchise. It is for informational purposes only. The filing of an application for registration of an offering prospectus or the acceptance and filing there of by the New York Department of Law as required by New York law does not constitute approval of the offering or the sale of such franchise by the New York Department of Law or the Attorney General of New York.

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Mosquitos are a nuisance, but, more importantly, they’re a health risk. Initially started as a mom-andpop mosquito control business in 2010, Mosquito Joe has turned into one of the nation’s most promising franchises. Certified to meet guidelines in every state, Mosquito Joe technicians apply barrier spray solutions that keep yards at residential and commercial properties pest-free for 21 days. “I liked the idea of easing a

Pool Scouts can assist with the opening and closing of your pool, so it’s primed and ready for next season.

point of pain in people’s lives,” says Charleston franchise owner David Scully. “I consider Mosquito Joe to be more of a ‘quality of life’ business, not just a mosquito control company.”

WATER QUALITY Swimming pool upkeep does more than make your backyard attractive: It is also important to swimmers’ health. While a clear pool may look clean, harmful microorganisms can still be present. Pool Scouts specializes in pool

PHOTOGRAPHY BY CATHY YEULET/123FR; COURTESY OF MOSQUITO JOE AND APRICOT LANE BOUTIQUE

DISEASE PREVENTION

9/8/16 1:26 PM


PROMOTIONAL SERIES

FOCUS ON FRANCHISES

cleaning, maintenance, and minor repair services. Trained technicians test, analyze, and manage hazardous materials and chemicals in pool water. Michael Wagner, president of Pool Scouts, says they also donate to organizations with similar goals, including the Virginia Aquarium & Marine Science Center and Swim Strong Foundation. “We encourage our franchisees to follow suit by getting involved and supporting charities and organizations in their communities,” Wagner says.

FAIR TRADE GOODS Apricot Lane Boutique is a leading women’s fashion boutique franchise. While each boutique sells different items based on local style and the owner’s personal taste, the company makes a point to source inventory

from responsible manufacturers. The brand focuses much of its energy on preventing and stopping human trafficking by partnering with 3Strands Global. A worldwide initiative, 3Strands Global creates sustainable jobs for

BOLD AMBITION Calls for a Better

BUSINESS OPPORTUNITY

Apricot Lane Boutique specializes in trendy women’s apparel, accessories, and gifts.

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Franchising Opportunities Available in 20 States and counting!

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survivors and at-risk individuals in Cambodia, Nepal, and Haiti. One hundred percent of the profits made from the sale of the handcrafted products help empower, teach, and employ other women. In addition to their company wide commitment to 3Strands Global, franchisees are also encouraged to support and collaborate with charities and causes in their neighborhood. “We actually seek out franchisees who want their boutique to engage with and give back to their local communities,” says CEO Ken Petersen.

PUBLIC SAFETY No matter how good of a driver you are, driving on poorly maintained

SealMaster specializes in pavement preservation and road repair.

Help families affected by disasters like the recent flooding. Donate today at redcross.org

roads can be dangerous, and damaging to your vehicle. SealMaster, the number one producer of pavement sealer and sealcoat, is working to keep motorists safe by sealing cracks in asphalt and extending the life of the roads. “Paved areas are valuable community assets that have to be maintained and preserved,” says SealMaster communications director, Debbie Hufford.

PHOTOGRAPHY COURTESY OF SEALMASTER AND SMALLCAKES CUPCAKERY AND CREAMERY

SIP

There’s no better way to cool off from the hot desert sun than with a refreshing cocktail, and Hard Rock Cafe has you covered. The iconic music restaurant brand is introducing several new summery libations to its Nevada menus this for single & multi-unit stores • Great territories for growth available month. Stop into Hard Rock Cafe • Low-cost, low capital:Hard $30KRock Franchise Lasstart-up Vegas Strip, Cafefee, 3% Royalty • Recognized for excellence by Entrepreneur, QSR and NRN • Over 300 proprietary & proven cupcake & ice cream recipes Las Vegas Paradise, or Hard Rock Cafe Lake Tahoe to try our favorite, Call to learn more! the refreshing Tropical Rock: Bacardi Razz Rum, DeKuyper Crème de Banana, Midori Melon Liqueur, and Hard Rock’s housemade piña colada. Designed by Hard Rock’s Worldwide Director of Beverage, Cindy Busi, each cocktail is served in one of the restaurant’s

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PROMOTIONAL SERIES

FOCUS ON FRANCHISES

CHARITABLE CONTRIBUTIONS

The franchise also offers 15 small-batch ice creams.

The slogan for Smallcakes Cupcakery and Creamery, founded in Overland Park, Kansas, is “Maybe a cupcake will help?” On both a consumer and corporate level, the company hopes their slogan inspires compassion. Franchisees bake and frost Smallcakes’ 18 signature flavors every morning, and look for opportunities to donate leftovers to local charities at the end of the day. Founder Jeff Martin says they don’t dictate the charity because they like to give franchise owners flexibility. It’s that same mindset that allows their entrepreneurs to succeed.

IMAGINE APRICOT LANE | FAST FACTS • Corporate Support in all aspects of your business

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• Over 80 locations in 28 states throughout the US • More than 24 years of franchise experience • A suggested $75,000 minimum cash requirement with third party lending available.

Leading Boutique Franchise

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Apricot Lane Boutique truly found their niche in the market, specializing in on-trend fashions, accessories, and gift items priced affordably for any generation. With buying support and flexibility, each franchisee can cater to their local demographic and climate. We have buyers attending fashion shows all over the country, they are called franchisees! Truly one of the strengths of our franchise - we can all learn from each other. Now is the time to fulfill that dream of operating your own fashion boutique and having a dedicated team with you every step of the way. Every facet of the business is supported including monthly networking buying calls, marketing campaigns, e-commerce and on-going training.

Make the dream your business, BE PART OF OUR PREMIERE FASHION FRANCHISE!

9/7/16 5:26 PM


Along with the benefits of growing older —wisdom, lifelong memories, senior discounts—women have to cope with the less favorable aspects of aging. Whether you’re concerned about how your body looks or feels, there are solutions to help you live a happier, healthier life. By Christine Hayes

PHOTOGRAPHY BY GRADYREESE/ISTOCK

A GUIDE TO AGING GRACEFULLY

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FORTY PLUS

Commit to some routine exercise.

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LIVE YOUR LIFE IN BALANCE. Internal Harmony Progesterone Cream with natural progesterone from Wild Yam plus natural vitamins, minerals and herbs to maintain a balance between energetic well-being and calm focus. Paraben-free. Fragrance-free. (HarmonyCream.com) Available at: Select CVS, Vitamin Shoppe, HEB, Sprouts, Hi-Health, Fresh Thyme, Meijer

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This Internal Harmony formula is safe, effective relief. Clinically proven ingredient reduces hot flashes and night sweats, plus herbal extracts, vitamins and minerals to feel more focused. (FeelGoodHarmony.com) Available at: Select CVS, Sprouts, Vitamin Shoppe, Hi-Health, HEB, Fresh Thyme, Meijer

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These statements have not been evaluated by the Food and Drug Administration. These products is not intended to diagnose, treat, cure, or prevent any disease.

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SPECIAL ADVERTISING SECTION

TAKE A NATURAL APPROACH TO MENOPAUSE When your body starts transitioning into menopause (which is officially marked by 12 months without a menstrual period), it’s called perimenopause. This can begin as early as your mid-30s, although it’s more common for women to notice signs in their 40s. Side effects of menopause include emotional sensitivity, decreased libido, sleep problems, hot flashes, and weight gain. These physical and emotional variations can be difficult to endure, but there are several products and treatments to help make the process easier, including natural supplements. DreamBrands, a Phoenix-based company that focuses on “defying maturity,” offers a supplement called Internal Harmony Menopause Relief. Aimed at reducing

the frequency and duration of hot flashes and night sweats, it contains a non-soy genistein that has proven safe and effective in human clinical studies. Another way to make menopause easier, according to DreamBrands COO Cecile Kehoe, is to put your comfort first and focus on your attitude toward menopause as you endure the hormonal shift. “Understanding that this is a natural process and not a failing of the body will always help. Eating healthy foods and exercising is always a great start,” Kehoe says. “Keep cool and wear comfortable clothing. Get as much rest and sleep as possible. Try the many programs that are available to help with relaxation, like yoga, tai chi, and meditation.”

Routine exercise and a healthy diet can also help minimize menopause symptoms.

PHOTOGRAPHY COURTESY OF DREAMBRANDS

FOCUS ON WOMEN’S HEALTH

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The FDA-Cleared, physician-recommended cap that’s clinically proven to regrow hair – affordably and easily - is available now for men and women directly on our online store. Capillus laser therapy caps prevent progression of hair loss and regrow thinning hair. Hand-made individually in the USA, the Capillus82 is

FDA-CLEARED and has no known side-effects, so you can use it with confidence. Nothing tops it for convenience. Just tuck it underneath a sports cap, and wear it for thirty minutes every other day. Unlike laser comb type devices, Capillus lasers require no effort from the user - making it a preferred choice of doctors world-

wide for its high patient compliance. It’s a great solution for any lifestyle or any age; whether in your 20’s or your 80’s. At $799, the Capillus82 is the best value you can get for the amount of lasers (comb devices are priced at more than 4x as much per laser). Learn more about the Capillus82 today at www.capillus.com.

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SPECIAL ADVERTISING SECTION

The hat’s discrete design makes it an easy addition to any outfit.

TRY ON A NEW HAT Hair loss is another symptom of menopause and growing older. Perhaps you’ve noticed more hair gathered in your comb or shower drain, and you’re wondering how to restore hair growth. Men typically use hair plugs, prescription drugs, or topical solutions, but these options have proven

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less effective—or are unavailable— for women. Fortunately, laser hair therapy is an increasingly popular method of treating hair loss in women: It’s painless, easy, and usually void of side effects. Consider adding a Capillus hat to your wardrobe. The FDAapproved product includes 82 laser

diodes—more than most options on the market—that fit nicely into a regular baseball cap. Its discreet and comfortable style blends with powerful technology to aid your hair replacement efforts. One major difference between the Capillus design and other laser hair treatments is how easy the system is to use. Forget recurring doctor’s appointments or the sore arms that result from holding a laser wand above your head. If you wear your hat for 30 minutes a day, every other day, you should see visible results as the lasers stimulate and energize your hair follicles, encouraging growth. Dr. Robert Leonard, founder and chief surgeon of Leonard Hair Transplant Associates in the New England area, is a strong proponent of Capillus. “I have provided low-level laser therapy to my patients at my practice for the last 20 years, mostly using large office-based devices,” Leonard says. “About four years ago, I learned about the Capillus272 PRO and was intrigued. I totally replaced my practice with the Capillus272 PRO home-based device and my patients are very pleased.”

PHOTOGRAPHY COURTESY OF CAPILLUS, LLC AND KBS RESEARCH

FOCUS ON WOMEN’S HEALTH

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ADDRESS A COMMON PROBLEM Irritable bowel syndrome is a chronic illness that affects the large intestine in women of all ages. Symptoms include cramping, bloating, gas, stomach pain, constipation, and diarrhea. While IBS is more common among women than men (researchers are still working to understand why), doctors agree that one of the

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tightrope routines in the jungle? 20 Outdoor gear retailer 21 Official USPS abbr. 22 Ready to wear, in a way 23 Like some shifts 25 Anvil user 26 Vehicle loaded with diamond equipment? 30 Plug’s place 33 Brother of Prometheus 34 “___ the fields ...” 35 iPod ___ 36 Vichyssoise vegetable 37 Prepare to frame, maybe 39 New Balance rival 40 Brings action against

T or F, on an exam They’re checked off Uber, for example Disgusting kitchen fixture? 47 Word in a counting rhyme 49 Shot, for short 50 Red suit 52 Seasoned veteran 53 Gp. with 30 franchises 56 “Hey, stop robbing that bank!”? 60 Won’t zip it 61 “Thumbs up” responses 62 “Would you look at that!” 63 Type of prof. 64 Fluctuate wildly 65 Eid celebrant’s belief 41 42 43 44

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Upscale automaker More than chuckle Greasy bar Organization known for sharing secrets The Butler director Daniels Rocky road ingredient? Puppy ___ Verse starter? Gas station’s selling point? Snoopy, in his WWI fantasies

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Answers In the Vast Lane B M W P

R O A R

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NO PURCHASE NECESSARY TO ENTER OR WIN. PURCHASES DO NOT INCREASE ODDS OF WINNING. VOID WHERE PROHIBITED. Open to legal residents of U.S., who are 21 years or older at time of entry. Retail value of all prizes: $4,000. Limit one entry per person. Tickets, meet-and-greets, and hotel stay are subject to availability. Blackout dates may apply. Prizes cannot be resold, are non-transferable and cannot be combined with any other offer. Prizes must be redeemed at least two weeks in advance of the show you would like to attend and your preferred night of stay. Caesars Entertainment management reserves all rights to the prize package. For complete details, odds, and official rules, visit facebook.com/southwestmagazine or southwestmag.com/sweepstakes. Sponsor: Pace Communications. Enter by 10/31/2016. Prizes expire 2/4/2017.

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The Guide GET IN THIS SCENE: EAGLE BEACH, ARUBA

1 Save up to $200* on flight + hotel packages at Southwestvacations.com® with promo code GOARUBA. 2 Add excursions and activities to your vacation package. 3 Fly nonstop to Aruba from Baltimore, Houston (Hobby), or Orlando. 4 Cross “relax on a white-sand beach” off your to-do list.

In This Issue

PHOTOGRAPHY BY JULIEN CAPMEIL/OFFSET

104 On and Off the Plane 106 Products and Services 108 Rapid Rewards® 110 Go International 112 Inflight Entertainment 113 Beverages 114 Route Map

* Valid only on air/hotel packages for bookings made Oct. 1–31, 2016, for travel Oct. 2, 2016–April 24, 2017.

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On and Off the Plane

Fly Like a Pro

Save time boarding and exiting your flight. BOARDING ▶

Have your boarding pass in hand or on your phone.

Business Select® Customers board first in the A1–A15 boarding group.

A-List and A-List Preferred Members receive priority boarding.

An adult traveling with a child 6 years old or younger may board before the B group begins boarding.

Don’t stress over bin space. Your bags fly free.®*

If you do bring a carryon, stow it wheels-out so we can get wheels-up.

Save time before you board. With EarlyBird Check-In® ($15 one way), we automatically check you in and assign your boarding position.

Permitted Pueden usarse dentro del avión Small portable electronic devices (PEDs) such as tablets, e-readers, and smartphones weighing less than 2 pounds may be used in AIRPLANE mode at all times on domestic flights, unless a Crew Member indicates otherwise. A small PED may be held in hand, attached to a person, or placed in clothing or a seatback pocket. Devices and accessories may not block access to the aisle. Large PEDs such as laptops weighing 2 pounds or more must be stowed under the seat or in an overhead bin for taxi, takeoff, and landing. It is recommended that laptops be placed in a case when stowed under the seat. On international flights, all PEDs must be turned off during taxi, takeoff, and landing at airports outside the U.S. and its territories. Please use headphones for all audio and video. Siempre puedes usar dispositivos electrónicos portátiles y pequeños (PEDs) tales como tabletas, lectores electrónicos y teléfonos inteligentes que pesen menos de 2 libras en modo AVIÓN en

los vuelos domésticos, excepto si un Miembro de la Tripulación indica lo contrario. Puedes tener un PED pequeño en la mano, llevarlo encima, en la ropa o en un bolsillo en el respaldo del asiento. Los dispositivos y accesorios no pueden bloquear el acceso al pasillo. Los PEDs grandes como computadoras portátiles que pesen 2 libras o más deben de ser guardados debajo del asiento o en los compartimentos superiores mientras el avión avanza por la pista, durante el despegue y el aterrizaje. Se recomienda que las computadoras portátiles se guarden en un estuche debajo del asiento. En los vuelos internacionales, todos los PEDs deben permanecer apagados mientras el avión avanza por la pista, durante el despegue y el aterrizaje en aeropuertos fuera de los EE. UU. y sus territorios. Por favor usa auriculares para cualquier sonido o video.

Smartphones (in AIRPLANE mode) Teléfonos inteligentes (en modo AVIÓN) Tablets or E-readers (in AIRPLANE mode) Tabletas o lectores electrónicos (en modo AVIÓN) Laptop Computers Computadoras portátiles Audio Players Aparatos de audio DVD/CD Players Reproductores de DVD/CD

Digital Cameras Cámaras digitales GPS Receivers GPS Hand-Held Electronic Games Juegos electrónicos portátiles Satellite Radio Radio por satélite Video Camcorders Videocámaras Bluetooth Devices Dispositivos Bluetooth

Sometimes Permitted

Pueden usarse en ocasiones dentro del avión We understand you may want to document your travel on Southwest Airlines. Want to photograph and/or record Southwest Airlines Customers or Employees? Let them know first! The use of cameras and mobile devices is permitted onboard to capture personal events but can never interfere with the safety of a flight and should always respect others’ privacy. Entendemos que es posible que desees documentar tu viaje en Southwest Airlines. ¿Quieres fotografiar y / o grabar Clientes o Empleados de Southwest Airlines? ¡Hazles saber primero! El uso de cámaras y dispositivos móviles se permite a bordo para capturar eventos personales, pero nunca debe interferir con la seguridad de un vuelo y siempre debe respetar la privacidad de los demás.

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EXITING ◀

Double-check the seat pocket, your seat, and the floor for your belongings.

If you have an aisle seat, stand up. Otherwise, stay seated until your row exits.

If there’s room ahead of you, get your bag down.

Last off the plane? Next time, ask about Upgraded Boarding** at your departure gate.

Share your tips with us on Twitter @Southwest TheMag.

* First and second checked bags. Weight and size limits apply. ** Upgrades from Wanna Get Away fares® are $30 or $40 depending on your itinerary. Based on availability and prices subject to change.

Always Permitted Pueden usarse en todo momento dentro del avión

Never Permitted Nunca pueden

Electronic nerve stimulators and other implanted medical devices are also permitted. Dispositivos de estimulación electrónica de los nervios y otros aparatos médicos

Devices capable of transmitting data, unless otherwise noted, are never permitted. Nunca son permitidos los dispositivos con capacidad para transmitir datos, excepto que se especifique lo contrario.

CREW INTERFERENCE

Federal law prohibits any Passenger from assaulting, threatening, or intimidating a Crew Member or interfering with a Crew Member’s duties. La ley federal prohíbe que los pasajeros ataquen, amenacen o intimiden a los Miembros de la Tripulación o que interfieran con los deberes de un Miembro de la Tripulación.

implantados también son permitidos.

Electronic Watches Relojes electrónicos

Pacemakers Marcapasos

Noise-Canceling Headphones Auriculares que aislan el ruido

Hearing Aids Aparatos para sordos Electric Shavers Rastrillo eléctrico DISABILITY ASSISTANCE

Southwest Airlines offers assistance to Customers with disabilities upon request. Southwest Airlines siempre ofrece asistencia para sus Clientes con discapacidades que así lo soliciten. ELECTRONIC DEVICES

Cellphones and pagers may be used at the gate and after landing. Los teléfonos y localizadores pueden ser usados en la puerta y después de aterrizar.

CARRYON BAGGAGE

Customers are limited to one (1) bag per person, plus one (1) additional personal item. El límite es de una (1) maleta por persona y un (1) artículo personal. LOST AN ITEM ONBOARD A FLIGHT?

Visit the Customer Service page on Southwest. com to report a lost item. Visita la página de Servicio al Cliente en Southwest.com para reportar un objeto perdido.

usarse dentro del avión

PETS

All pets must stay inside their carriers and under the seat for the duration of the flight. Todas las mascotas deben permanecer dentro de sus jaulas y debajo del asiento durante todo el vuelo. ALCOHOLIC BEVERAGES

Customers are prohibited from consuming alcoholic beverages not purchased onboard. Alcoholic beverages will not be served to

Two-Way Radios (WalkieTalkies) or Scanners Radios emisores/receptores (walkie-talkies) Electronic Cigarettes and Smoking Devices Cigarrillos electrónicos y dispositivos para fumar anyone under the age of 21. We reserve the right to refuse the sale of alcoholic beverages to anyone. Se prohíbe que los Clientes consuman bebidas alcohólicas si no fueron compradas a bordo. No serviremos bebidas alcohólicas a las personas menores de 21 años de edad. Nos reservamos el derecho de negar la venta de bebidas alcohólicas a cualquier persona.

Television or AM/FM Radio Receivers Televisión o radios de AM/FM Remote-Controlled Toys Juguetes de control remoto

PERSONAL DEVICES

Unapproved personal devices (e.g., Knee Defender, infant slings) may not be attached to any part of the aircraft. Dispositivos personales no aprobados (coo por ejemplo “defensores de rodillas” o mantas portabebés) no pueden sujetarse a ninguna parte de la aeronave.

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Products and Services

Need a hand? Southwest can help you when ... ... you Wanna Get Away. We know how that feels. That’s why you can use your Rapid Rewards® points for any seat on any flight*— including ones to our international destinations. Well, what are you waiting for? Southwest.com ... you’re ready to go paperless. Southwest’s mobile app lets you check-in, change your flight, and save time with a mobile boarding pass. Southwest.com/ mobile

... you’re on the clock. Who says work can’t be fun? Business Select® Customers receive A1–A15 boarding, a free premium drink, and maximum Rapid Rewards points.

PHOTOGRAPHY BY VLADIMIROQUAI/ISTOCK (CAR)

… you need some wheels and a home base. Our Hotel & Car partners offer low rates on stays and car rentals**—plus, you’ll earn tons of Rapid Rewards points. Southwest.com

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... you want to have a scary good time. At Southwest, we know how to throw a good party, especially when it comes to Halloween. From our station costume contests to Gary Kelly’s epic ensembles, we love showing off our spooky spirit. community. southwest.com ... you want to get in touch. HAVE A GOOD STORY?

If you see #SouthwestHeart firsthand, we want to know. Follow us on Twitter and Instagram @SouthwestAir. NEED ADVICE?

Share knowledge and learn from others in the new Southwest Airlines Community peer-to-peer discussion forum. community. southwest.com ANY QUESTIONS?

We’re happy to help. Reach out to us @SouthwestAir on Facebook and Twitter.

* All Rapid Rewards program rules and regulations apply; please visit Southwest.com/rrterms. ** May not be available in all international destinations.

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Rapid Rewards

Hey, Frequent Flyers!

With unlimited reward seats and no blackout dates, you can use your Rapid Rewards® points to fly any day of the year, so if a seat is available, it’s yours. Plus, there’s no fee to book or cancel a reward flight.*

Earn Points Faster with These Exclusive Credit Card Benefits: • 2X points on Southwest® and Rapid Rewards® partner purchases • 1X point on all other purchases • Bonus points on your Cardmember anniversary every year • Redeem your points for flights, hotel stays, rental cars, access to exclusive events, and more

Hotels

Paint the town red, then turn in at your favorite hotel. Book with Rapid Rewards® partners to earn points per qualifying stay.† Visit Southwest.com/hotels to book now.

Southwest Airlines Rapid Rewards Visa Credit Cards are issued by Chase Bank USA, N.A. Accounts subject to credit approval. Restrictions and limitations apply. Offer subject to change. Visit Southwest.com/ inflight to learn more. All Rapid Rewards rules and regulations apply and can be found at Southwest. com/rrterms.

Earn from 1,000 to 10,000 points per night for every hotel stay booked through Rocketmiles. Visit rocketmiles.com/southwest to book now.

PHOTOGRAPHY BY STEPHEN KELLER

The Rapid Rewards® Credit Card

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ENROLL NOW!

It’s free and easy to join Rapid Rewards. Sign up now at Southwest.com/enroll.

A-List Preferred  Want to feel like a real VIP? As an A-List Preferred A-List  Along with a 25 percent point-earning bonus, A-List Members receive priority boarding, Fly By® priority check-in and security lane access (where available), and a dedicated phone line to answer any questions. Southwest.com/ALstatus

Member, you not only get all the perks of being an A-Lister, you also get free inflight WiFi (where available) and a 100 percent point-earning bonus. Southwest.com/ALPstatus

Companion  Every time you Pass purchase a flight or redeem points for a flight, Companion Pass lets you choose one person to fly free** with you for an entire calendar year. Southwest.com/CPstatus

Restrictions and exclusions apply. Offers subject to change. * Does not include taxes and fees from $5.60 one-way. ** Does not include taxes and fees from $5.60 one-way. Visit Southwest.com/rrterms for a complete list of Companion Pass rules.

Rental Cars

Speed up the earning with your next car rental. Earn 600 points per qualifying rental.† Visit Southwest.com/car-rentals to book now.

†Hotels and Rental Cars: All Rapid Rewards rules and

Shop & Dine

From haute couture to haute cuisine, you can earn Rapid Rewards points with every dollar you spend.

Earn 3 points per $1 spent. Join Rapid Rewards Dining for free today at rapidrewardsdining.com.

Rapid Rewards Members can earn 1,000 points per order of $29.99 or more. Visit 1800flowers.com/rapidrewards.

Earn Rapid Rewards points for shopping with many of your favorite online retailers! Visit rrshopping.southwest.com to learn more.

Earn 2,000 Rapid Rewards bonus points when you join the 4 Seasons wine club– plus 3 complimentary bottles. Learn more at laithwaiteswine.com/ southwest.

Make your points go further. Close to a reward flight but need a few more points? You can buy points for yourself, give them as a gift, or transfer points from your Rapid Rewards account to another Member—all from one location. Visit Southwest. com/pointscenter to get started.

regulations apply and can be found at Southwest.com/ rrterms. ©2016 Southwest Airlines Co.

OCTOBER 2016 SOUTHWEST

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Go International  LOOK LIKE FUN? Save up to $200* on flight + hotel packages with code GOARUBA. Southwest vacations.com

including Aruba. No matter the adventure you’re after, you’ll fall in love with this island oasis.

1

ORANJESTAD Against a backdrop of Dutch colonial architecture, Aruba’s capital and largest city serves up an endless supply of entertainment. From the butterfly farm and Fort Zoutman Historical Museum to all-star dining and shopping options, Oranjestad has something for everyone.

Boarding, Customs, and Immigration CONNECTING TO AN INTERNATIONAL FLIGHT

• Go directly to the Southwest departure gate. • Checked bags will be transferred automatically. • You should not have to leave the secure part of the airport.

CONNECTING FROM AN INTERNATIONAL FLIGHT

• Depending on point of departure, Customers may have to clear U.S. Immigration before collecting checked baggage from the baggage carousel.

• You will then proceed through customs to clear checked and carryon baggage. • Customers traveling from some countries go through the customs process before returning to the United States. • If you have checked baggage, proceed to the Southwest recheck desk or ticket counter to check your bags for the final portion of your trip. • Customers traveling internationally into the United States with a connecting flight may carry liquids in carryon

baggage, provided they were purchased in duty-free shops and placed in secure, tamperevident bags. • Proceed to your departure gate. If you do not have a boarding pass for your connecting flight, you must obtain one at the ticket counter or at kiosks near the Southwest recheck desk before proceeding to your gate.

U.S. CUSTOMS DECLARATION FORM*

Who must complete this form: • All Passengers (or one Passenger per family with the same address) bound for the U.S. How to complete this form: • Complete before arrival in the U.S. • Write in English, in capital letters. • Be sure to include the street name and number, city, and state of your address in the U.S. • If you are transiting through the U.S., you may write TRANSIT

PHOTOGRAPHY BY SVITLANA PRADA/ISTOCK (ARCHITECTURE), FMBACKX/ISTOCK (ARIKOK), COURTESY OF DE PALM TOURS (SNORKELING)

Insider’s Aruba Southwest serves 12 international destinations,

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3

TIERRA DEL SOL

Picturesque views are par for the course at this resort. After the 18th hole, head over to the spa for a chance to relax.

4

2

ARASHI REEF Don’t stick to above-ground views. Add De Palm Tours’ Snorkel Adventure to a Southwest Vacations package for a front-row look at marine life, coral formations, and the nearby Antilla shipwreck.

ARIKOK NATIONAL PARK Stretching across 18 percent of Aruba, this park offers access to the island’s varied flora and fauna, as well as its diverse terrain. Explore Natural Pool and the limestone caves before seeking higher ground at Jamanota Hill.

* Valid only on air/hotel packages for bookings made Oct. 1–31, 2016, for travel Oct. 2, 2016–April 24, 2017.

• • • •

and your final destination country. Lines 5 and 6 may be left blank if not using a passport. On Line 9, enter WN for Southwest, followed by your specific flight number. Please read both sides of the declaration. Sign at the “X.”

MEXICAN CUSTOMS DECLARATION FORM

Who must complete this form: • All Passengers (or one Passenger per family with the same

address) on flights bound for Mexico. How to complete this form: • Complete sections 1–6. • Once completed, sign and date the form. MEXICAN IMMIGRATION FORM

Who must complete this form: • All Passengers (including children) who are not citizens of Mexico, on flights bound for Mexico. How to complete this form: • Complete sections 1–14 on the top portion of the form and

sections 1–10 on the bottom portion of the form. • Once completed, sign and date the top portion of the form. • Sections on the form titled “USO OFICIAL” are for use by Mexican Immigration officials and should not be filled out by Passengers. What to do with this form: • The form will be separated as Passengers proceed through Mexican Customs. • Make sure to retain the bottom portion of the form, which serves as your visa while in

Mexico. It must be surrendered at time of checkin for your return flight. Passengers unable to present this form at time of departure will be fined by Mexican Immigration. * Go to cbp.gov to download, fill out, and print this form before your next international flight.

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Inflight Entertainment

Getting Connected

To connect to our entertainment portal using your iOS device, Android™ device, or Mac or PC laptop, follow the instructions below.

IOS

Tap the Settings icon.

Tap the WiFi icon.

Tap the On/Off button and turn WiFi On.

Tap SouthwestWiFi in the list of WiFi networks and confirm connection.

Tap the Safari icon.

Our entertainment portal should load automatically. If not, click the address bar and type in Southwest wifi.com.

Select your entertainment option and enjoy.

ANDROID

Tap the Settings icon.

Tap the WiFi icon.

Tap the On/Off button and turn WiFi On.

Tap SouthwestWiFi in the list of WiFi networks and confirm connection.

Tap the Internet icon.

Our entertainment portal should load automatically. If not, click the address bar and type in Southwest wifi.com.

Select your entertainment option and enjoy.

LAPTOPS

Click the WiFi icon.

Select SouthwestWiFi from the list of WiFi networks by clicking on it and confirm connection.

Open your preferred Web browser.

Our entertainment portal should load automatically. If not, click the address bar and type in Southwest wifi.com.

Select your entertainment option and enjoy.

 FREE LIVE TV! Don’t miss a minute of your favorite shows. Our entertainment portal offers a variety of live channels—including HGTV and NFL Network—for you to choose from.* MORE INFORMATION:

• Content and services are offered on WiFi-enabled aircraft only. We cannot guarantee that connecting flights will be WiFi-enabled. • Service on flights to/from

destinations outside the contiguous U.S. may not currently be available for the entire flight. • Movies and select TV content require download of the free AirTime Player app.

• Pricing information can be found on the Inflight Entertainment Portal. • In order to provide a topnotch WiFi experience, we prohibit access to certain

high-bandwidth applications and websites, including Netflix, HBO Go, and VoIP. We also prohibit access to certain obscene or offensive content. * Limited time. Where available.

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Beverages

THIS ONE’S ON US Business Select® Customers receive a free premium drink on the day of travel.

Jack and Coke  1866 when Jasper “Jack” Daniel set up his humble shop at Cave Spring THE YEAR WAS

Hollow in Lynchburg, Tennessee, launching what would one day become the world’s best-selling whiskey. Twenty years later, a soda by the name of Coca-Cola debuted in Atlanta, selling for just five cents a glass at Jacobs’ Pharmacy. It wasn’t long before someone thought to combine the two, and soon the iconic cocktail was being swilled in watering holes across the country. The rest, as they say, is history. COMPLIMENTARY BEVERAGES

• • • • • • • • • • • • •

Coca-Cola® Coke Zero™ Diet Coke® Sprite® Sprite Zero™ Dr Pepper® Diet Dr Pepper® Seagram’s® Ginger Ale Seagram’s® Tonic Water Seagram’s® Seltzer Water Mr & Mrs T® Bloody Mary Mix Mr & Mrs T® Margarita Mix Tomato Juice

• Minute Maid® Cranberry Apple Cocktail • Minute Maid® Orange Juice • Minute Maid® Apple Juice • Community® coffee* • Community® decaf instant coffee* • Community® tea • Hot Chocolate • Noncarbonated Purified Drinking Water

* Regular and hazelnut creamer available

LIQUOR $5

• • • • •

Dewar’s® Scotch Jack Daniel’s® Wild Turkey® Tanqueray® Gin Bacardi® Rum

BEER $5

• Bud Light® • Miller Lite® • Dos Equis® Special Lager • Leinenkugel’s® Oktoberfest • Fat Tire®

• Baileys® Irish Cream • Finlandia® Vodka • Sauza® Gold Tequila WINE $5

• Hacienda Chardonnay • Carmenet Cabernet Sauvignon

You must be 21 years or older to drink alcoholic beverages. According to the U.S. Surgeon General, women who are pregnant or who may become pregnant should not drink alcoholic beverages because of the risk of birth defects. Images of the alcoholic beverage product do not reflect how it is actually served. Customer will not receive a beverage with a cap.

Valid Southwest Airlines Rapid Rewards® drink coupons, as shown here, are printed with expiration dates and the Member’s (or issuing group’s) name. Business Select® drink coupons are valid for same-day use only. Valid Rapid Rewards and Business Select drink coupons will be accepted onboard for beer, wine, and liquor. RECYCLING

We’re happy to take care of any recyclable items, including plastic bottles, coffee cups, newspapers, and food containers.

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Route Map

Your Destination Awaits

Planning your next getaway? Choose from 90-plus destinations— including our international cities. It’s a snap at Southwest.com. PACIFIC TIME MOUNTAIN TIME

SEATTLE/TACOMA

CENTRAL TIME

SPOKANE

PORTLAND

BOISE

MINNEAPOLIS/ ST. PAUL

GRAND RAPIDS MILWAUKEE

RENO/TAHOE

DES MOINES

SALT LAKE CITY

SACRAMENTO OAKLAND SAN FRANCISCO (SFO) SAN JOSE

CHICAGO (MIDWAY)

OMAHA INDIANAPOLIS DAYTON

DENVER KANSAS CITY

ST. LOUIS

LOUISVILLE

LAS VEGAS WICHITA

YOU’RE ON BURBANK LOS ANGELES (LAX) YOUR WAY LONG BEACH You can get to a number of other cities via Southwest destinations. Travel to Santa Fe via Albuquerque, Palm Springs via Ontario, Galveston via Houston, and more. Service between some cities/airports is not offered.

ONTARIO

ALBUQUERQUE

ORANGE COUNTY

NASHVILLE TULSA

AMARILLO

SAN DIEGO

OKLAHOMA CITY PHOENIX

LITTLE ROCK

LUBBOCK

MEMPHIS

BIRMINGHAM

TUCSON

DALLAS (LOVE FIELD) EL PASO

MIDLAND/ODESSA

AUSTIN

PENSACOLA

PANAMA CI

HOUSTON (HOBBY) SAN ANTONIO

NEW ORLEANS

CORPUS CHRISTI

FT. MYERS/N

HARLINGEN/SOUTH PADRE ISLAND

CABO SAN LUCAS/LOS CABOS

LAS VEGAS

This October, find scary good deals and save up to $50* on a Vegas flight + hotel package. Enter code OCTGUIDE at South westvacations.com.

CANCÚ CANC ÚN PUERTO VALLARTA

MEXICO CITY BELIZE CITY

* Valid only on air/hotel packages for bookings made Oct. 1–31, 2016, for travel Oct. 2, 2016–April 24, 2017.

114 SOUTHWEST OCTOBER 2016

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9/6/16 4:10 PM


travel with backup

BOSTON

Book a spirited tour of Beantown’s spookiest sites at hauntedboston.com.

EASTERN TIME ATLANTIC TIME PORTLAND MANCHESTER ROCHESTER FLINT DETROIT

ALBANY

BUFFALO/ NIAGARA FALLS

LONG ISLAND/ISLIP NEW YORK (LAGUARDIA) NEW YORK (NEWARK)

CLEVELAND AKRON/ CANTON

BOSTON LOGAN

PROVIDENCE HARTFORD/SPRINGFIELD

PHILADELPHIA

PITTSBURGH

BALTIMORE/WASHINGTON (BWI) WASHINGTON, D.C. (DULLES) WASHINGTON, D.C. (REAGAN NATIONAL)

COLUMBUS DAYTON

RICHMOND NORFOLK/VIRGINIA BEACH

RALEIGH/DURHAM CHARLOTTE GREENVILLE-SPARTANBURG

ATLANTA

CHARLESTON

AUSTIN PANAMA CITY BEACH

JACKSONVILLE ORLANDO

TAMPA FT. MYERS/NAPLES

WEST PALM BEACH

Stay at The Driskill, a downtown landmark built in 1886, rumored to be home to a few ghosts (all friendly, of course).

NASSAU

SAN JUAN PUNTA CANA

MONTEGO BAY

BELIZE CITY

ARUBA

LIBERIA

SAN JOSÉ

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PHOTOGRAPHY BY DENISTANGNEYJR/ISTOCK (BOSTON), COURTESY OF THE DRISKILL

FT. LAUDERDALE (MIAMI AREA)

SHOP.AMERICANTOURISTER.COM

NOVEMBER OCTOBER 2016 SOUTHWEST © 2016 MARVEL

9/6/16 4:11 PM 38512-16_16-SAM-0565_FY16_Q3_AT_Disney_Backup_Size_2_MECH.indd 6/27/16 11:19 PM


One Question

Harry Connick Jr.,

My experiences on Broadway have been pretty special, because it’s such a demanding way to express yourself. The time commitment is extreme, but it’s also the physicality of it—of doing eight shows a week—and the immediacy of the audience's response. It’s a very specific art form. It’s different than concerts, different than film, different than TV. I have a lot of favorites, but I look back at my Broadway experiences really fondly. Harry’s new daytime show, Harry, premiered last month.

PHOTOGRAPHY BY PALMA KOLANSKY

what has been your most rewarding professional experience?

116 southwest october 2016

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8/26/16 2:50 PM


THESE DOCTORS ARE AMONG

THE TOP

DOCTORS IN AMERICA Each doctor has been peer-nominated and selected by the nation’s leading providers of information on top doctors.

All MDs and DOs are Board Certified

DALLAS INFERTILITY AND IN VITRO FERTILIZATION Alfred J. Rodriguez, MD 6130 West Parker Road Plano, TX 972-981-7800 TexasIVF.com D Magazine – Top Doctors Issue

FACIAL PLASTIC SURGERY Benjamin Bassichis, MD 14755 Preston Road Dallas, TX 972-774-1777 AdvancedFacialPlastic.com D Magazine – Top Doctors Issue

NEUROLOGICAL & SPINE SURGERY Rob D. Dickerman, DO 6130 West Parker Road Plano, TX 972-238-0512 NeuroTexas.com D Magazine – Top Doctors Issue

LOS ANGELES PLASTIC SURGERY Mark A. Anton, MD Face, Breast & Body Surgery 361 Hospital Road Newport Beach, CA 949-722-1967 AntonAesthetics.com Castle Connolly – Top Doctors

PHOENIX COSMETIC & RESTORATIVE DENTISTRY Joyce Bassett, DDS 14275 N. 87th Street Scottsdale, AZ 480-367-8889 DrBassett.com USA Top Dentists Directory

SAN DIEGO Dr. Alfred J. Rodriguez

Infertility & In Vitro Fertilization

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HAIR TRANSPLANTATION Richard Chaffoo, MD 9850 Genesee Avenue La Jolla, CA 866-830-7550 LaJollaSkin.com Castle Connolly – Top Doctors


THESE DOCTORS ARE AMONG

THE BEST

EYE SURGEONS IN AMERICA Each doctor has been peer-nominated and/or selected by the nation’s leading providers of information on top doctors. These top eye surgeons specialize in KAMRA for close vision, LASIK, laser cataract surgery and lens implantation.

ST. LOUIS Jason P. Brinton, MD 555 N. New Ballas Road St. Louis, MO 314-375-2020 BrintonVision.com Trusted LASIK Surgeons Directory

LOS ANGELES Jeffrey C. Hong, MD 800 S. Fairmount Avenue Pasadena, CA 626-844-7001 HuntingtonEye.com Super Doctors – Southern California

KANSAS CITY Daniel S. Durrie, MD 5520 College Boulevard Overland Park, KS 913-491-3330 DurrieVision.com Castle Connolly – Top Doctors

All Doctors are Board Certified

FT. LAUDERDALE Raymond P. Gailitis, MD 5800 Colonial Drive Margate, FL 954-969-0090 BestVision.com Trusted LASIK Surgeons Directory

ATLANTA Milan R. Patel, MD 6300 Hospital Parkway Johns Creek, GA 678-381-2020 MilanEyeCenter.com Castle Connolly – Top Doctors

PHOENIX Craig R. Cassidy, DO 160 W. University Drive Mesa, AZ 480-610-1252 ArizonaLasik.com Phoenix Magazine – Top Doctors Issue

Dr. Jason P. Brinton St. Louis, MO

RALEIGH-DURHAM

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Dean Dornic, MD 3701 NW Cary Parkway Cary, NC 919-467-9955 VisionAuthorities.com

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Castle Connolly – Top Doctors


THESE DOCTORS ARE AMONG

THE BEST

PLASTIC SURGEONS IN AMERICA Each doctor has been peer-nominated and selected by the nation’s leading providers of information on top doctors. All doctors are board certified by the American Board of Plastic Surgery (ABPS).

LOS ANGELES Luis H. Macias, MD 4644 Lincoln Boulevard Marina del Rey, CA 877-438-2049 MarinaPlasticSurgery.com Super Doctors – Southern California

DALLAS Steven J. White, MD 8230 Walnut Hill Dallas, TX 866-USA-MY-MD (872-6963) USACosmeticSurgery.com Castle Connolly – Top Doctors

SAN FRANCISCO Stephen J. Ronan, MD 3600 Blackhawk Plaza Circle Blackhawk, CA 925-736-5757 BlackhawkPlasticSurgery.com Super Doctors – San Francisco

BIRMINGHAM, AL James C. Grotting, MD 1 Inverness Center Parkway Birmingham, AL 205-930-1600 GrottingPlasticSurgery.com Castle Connolly – Top Doctors

SAN DIEGO Steven R. Cohen, MD 4510 Executive Drive San Diego, CA 858-453-7224 FacesPlus.com Castle Connolly – Top Doctors

CHICAGO Steven Bloch, MD 1160 Park Ave. West Highland Park, IL 847-432-0840 BodyByBloch.com Castle Connolly – Top Doctors

TUCSON / PHOENIX Dr. Luis H. Macias Marina del Rey, CA

TheBestDocs.com Promotion

Gwen Maxwell, MD 2490 E. River Road Tucson, AZ 520-751-1225 MaxwellSurgery.com Arizona Foothills Magazine – Tucson’s Best Plastic Surgeon


RESTAURANT OF THE MONTH A NA H E I M W H IT E H O U S E R ESTAU R A N T

Italian

Steak

House

Anaheim / Los Angeles ANAHEIM WHITEHOUSE 887 South Anaheim Blvd - 714.772.1381 www.anaheimwhitehouse.com Wine Spectator Award of Excellence, 2001-2014. DiRona Since 1988. Zagat Rated Excellent, 2015. Northern Italian. “Absolutely outstanding...excellent North Italian fare, superb service, always an experience”–Zagat Italian immigrant Bruno Serato took over the ownership of the restaurant, which now features Northern Italian cuisine. His award-winning excellence and signature entrees befit the establishment, now Anaheim White House Restaurant, and his philosophy is simple: to treat each and every one of his patrons as a distinguished guests in his home. Simple as it may be, Anaheim's once "hidden treasure" is now recognized worldwide, and is now a "home" to many. Numerous celebrities such as Danny De Vito, Madonna, Andrea Bocelli and even former president Jimmy Carter have graced the home's threshold.

Chicago / Downtown Italian Village Restaurants-Visit Italy right in Chicago THE VILLAGE - 312.332.7005 71 W. Monroe Street Chicago's Oldest Family Italian Restaurant–Al Capone was a regular. Guests dine in cozy nooks designed like a small Italian town. Celebrating our 88th anniversary this year. www.italianvillage-chicago.com LA CANTINA - 312.332.7005 A premier Italian Steak and Chop House VIVERE - 312.332.4040 A contemporary restaurant featuring "new" Italian cuisine from all regions of Italy. 2015 Wine Spectator Top Ten Italian Restaurants, 2015 DiRona Award, 2015 Wine Enthusiasts Ultimate Distinction Award.

Disneyworld/Universal/Orlando, FL CHRISTINI'S 7600 Dr. Phillips Boulevard - 407.345.8770 CHRISTINI’S IS ONE OF THE MOST AWARDED ITALIAN RESTAURANTS IN THE UNITED STATES. www.christinis.com

Ft. Lauderdale / Boca Raton, FL CASA D’ANGELO Boca Raton: 171 East Palmetto Park Rd. - 561.338.1703 Ft. Lauderdale: Sunrise Square Plaza,1201 N. FederalHwy. - 954.564.1234 Wine Spectator Best Award of Excellence, 2015. Zagat America's Top Restaurants, 2015. Rated as not only one of the best Italian restaurants in Florida, Casa D'Angelo has also been recognized in the industry as one of America's finest Italian restaurants. www.casa-d-angelo.com

Las Vegas, NV FERRARO’S RESTAURANT - WINE BAR 4480 Paradise Rd. (Across from Hard Rock Hotel) 702.364.5300 Italian family-owned and operated for over 25 years. 1200 wine labels. Wine Spectator Best Award of Excellence, 2015. Open Table Winner Diner’s Choice, 2015. DiRoNA 5 Diamond Award award 11 consecutive years, 2004-2015. Piano Bar, Private Rooms, State-of-the-art sound system. www.ferraroslasvegas.com

Los Angeles / Santa Monica, CA LOCANDA DEL LAGO 231 Arizona Avenue - 310.451.3525 "Don't miss the Ossobuco alla Milanese"–Gourmet, "There's no better place to people-watch than at the outdoor patio"–Frommers. Wine Spectator Award of Excellence, 2015. www.lagosantamonica.com

Tampa, FL - DONATELLO Info 1-800-448-7544

232 North Dale Mabry - 813.875.6660 An Old World bliss in the heart of Tampa serving authentic Italian Cuisine since 1984. Every night Guido and Gino Tiozzo welcome you at the door and every lady will leave Donatello with a rose on her hand as a thanks for being there. You’ll see for yourself that hospitality has ancient roots at Donatello. Full Bar, Piano Lounge, Private Rooms. Wine Spectator Award 15 consecutive years, 2000-2015. Editor’s Note: The Finest in Tampa Bay. www.donatellotampa.com

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SLIM FOCUS ON THE WIN

Experience over 40% performance gain with MSI’s gaming laptop powered by latest NVIDIA® GeForce® GTX 1060. | Intel® Core™ i7 6700HQ processor | Windows 10 Home | VR Ready | | 15.6” IPS Level | 0.69“ thin | 3.5 lbs light | Available at

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8/26/16 2:50 PM

October 2016  

After a swimming pool accident, Derek Amato became a musical genius. Now, he’s on a quest to unlock the dormant potential inside us all.

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