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D AT IN G R E A L C O N N E C T I O N S
DAT E SM A RT ER
THE COUPLE GREG STEED: CEO, Northwest Brewing Company EDUC: BA, Western Washington Univ. INTERESTS: Running, golf, skiing JENNIE (BOWEN) STEED: Marketing Brand Manager – International Coffee Corporation EDUC: BA, University of MA, Amherst INTERESTS: Yoga, Theatre and Hiking
It’s rare to hear about a love story that starts on an airplane. When single, we all secretly wish that the romance of meeting someone while traveling just might happen to us.
ennie Bowen Steed’s idea of finding love changed on a flight when she saw an ad for It’s Just Lunch, a personalized matchmaking service for busy professionals. Jennie had been divorced for two years, and
her time was focused on her career & family. The ad read like a good friend who could introduce her to single, professional men she wouldn’t have the opportunity to meet on her own. Today, Bowen Steed is married to
IT’S JUST LUNCH MATCHMAKERS SHARE THEIR INSIGHTS:
SEE WHAT THEY HAVE TO SAY
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her match Greg Steed whom she met through It's Just Lunch. We sat down with Greg and Jennie to learn about their dating experience, lifestyle, and why they chose to invest in their pursuit of relationship happiness.
"Relationships should be reciprocal, and that goes for first date communications as well. Eliminate any misconceptions by always sharing your authentic self”. -Betty Sinclair
6/3/15 2:35 PM
Where were you at in your life when you decided to join IJL?
I’d been divorced for about two years, and it was a hectic time career wise. My company was in a transitional phase, and it demanded a lot of my time and effort, so I didn’t have time for much else.
JENNIE: I’d also been divorced about two years. Being a single mom and working full-time, it wasn’t a huge priority of mine to go out and do the legwork it took to meet someone; it felt like having another job, and I didn’t have time for that.
Favorite first date memories?
GREG: I was attracted to her right away. On the second date there was a real chemistry. Then it evolved very, very quickly. JENNIE:
When Greg and I started talking, I discovered we had similar careers. I remember the conversation was so easy and comfortable. When I shared my date feedback with my IJL matchmaker, I let her know that Greg and I had made arrangements to attend a big award dinner at his country club. The minute I walked in, I knew he was a consummate gentleman. I felt so cared for. He was attentive and made sure I was introduced to everyone.
How did IJL compare to your online dating experience?
GREG: Online dating isn’t easy, it’s work. I’ve got a full-time career; I didn’t need another job. With IJL they did everything for me. You’re busy with your career and everything else going on – IJL was just easier. The caliber of matches was much higher. JENNIE: I saw an ad for IJL on a flight and was contemplating whether I was interested when someone close to me mentioned it as an option. I thought
I’d try it because it sounded like having friends who could interview people for you so when you went on a date you would know there’s something about the two of you that someone thought would be a good fit.
What would you tell a friend who was interested in IJL but was tentative about making the investment?
What's the most challenging part of working remotely from a dating perspective?
6 in 10 people say not meeting people as often
At the end of the day what is your end goal? Then I’d ask, what’s the cost of being happy worth to you? The kinds of people who choose IJL aren’t fooling around. It’s not someone on the Internet just looking to meet a ton of people and date up a storm. It was definitely worth it for me.
05% 10% 15% 20% 25% 30% 35% 40% 45%
How much time do you set aside for your social life? 05% 10% 15% 20% 25% 30% 35% 40% 45%
NONE 05% 10% 15% 20% 25% 30% 35% 40% 45%
I RESERVE MY WEEKENDS FOR SOCIALIZING
Best part about dating thru IJL?
GREG: Besides choosing all my matches I would say the scheduling of my dates. They call you and ask what your schedule is like, so you don’t have to worry about it. If I said I was available Wednesday or Thursday this week and Sunday next week they would find a way to fit dating into my schedule. What sort of activities did you enjoy while you were dating?
JENNIE: We love to be outside. I also love going to places I’ve never been before. He loves to drive and take me places – whether that’s going to the beach or going to the mountains or some random lake that’s hidden away. How has your life changed since you met?
GREG: It is totally different than it was. I would say that there was a point in time when I felt a little bit lost. Everything has completely turned around. Every day I wake up, and I enjoy the day. I enjoy being around her, the kids, and our home. Life is just better. It’s Just Lunch has been matching busy singles since 1991. Find out what an It’s Just Lunch matchmaker can do for you by calling 1.800.858.6526 or visiting ItsJustLunch.com.
“The best way to get to know someone is face to face. You can only feel “chemistry” if you are next to someone looking into their eyes.” -Amy Brinkman
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DATE BY NUMBERS
IT DEPENDS HOW BUSY I AM WITH WORK A FEW NIGHTS A WEEK A LOT
Do you prefer to text or call someone you’re interested in?
vs. Call: 60%
How often do you utilize Skype in a relationship?
Only if we’re apart from each other for a significant amount of time.
4% If we can’t spend a night with each other, you’ll find us on Skype!
Source: IJL Singles Survey
“Dating is such an important part of your life and shouldn’t be left to chance. You’ve got to be proactive and market yourself.” -Sara Darling
6/3/15 2:35 PM
At Fairlee Drive-In, the show goes on.
The Best Picture Show 48 America’s 10 Greatest Movie Venues
Aircraft carriers, inner tubes, and outdoor eateries. This summer, we invite you to enjoy films in a whole new way. plus Watch-party recipes that pop, and home-movie pointers from the director of Fantastic Four Four.
60 The Death and Life of the Great American Drive-In For decades, they were a moviegoing institution. Lucky for us, they’re making a comeback. 6 southwest august 2015
PHOTOGRAPHY BY TREVOR PAULHUS
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CONTENTS August 2015
44 In Every Issue Gary’s Greeting Saludos de Gary You Made Our Day Our Star Rapid Rewards Freedom Story 26 From the Editor 28 Feedback 32 Contributors
14 16 18 22 24
Play 104 Agenda 111 Fun! 120 Products and Services 122 Spotlight 123 Flight Service 124 Community Outreach 125 International Travel 125 Beverages 126 Inflight Entertainment 130 Rapid Rewards 132 Terminal Maps 134 Route Map 136 One Question BC Digital Extras
35 Number 36 Drink 38 Sleep
Work 41 Solution 42 Takeaway 44 Startup
OUR COVER Stars & Stripes Drive-In, in New Braunfels, Texas. Movie still from Fantastic Four Four. Photography by Trevor Paulhus.
Features 48 America’s 10 Greatest Movie Venues 60 The Death and Life of the Great American Drive-In 73 Your Adventure In San Jose 85 Promotional Series: Destination Northwest Florida Beaches 97 Promotional Series: Focus on Real Estate
PHOTOGRAPHY BY NA’IM BEYAH (GIRL) AND COURTESY OF ONE & ONLY PALMILLA (POOL); ILLUSTRATION BY ROB WILSON (STILTS)
8 southwest august 2015
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# University in the West, At the
music majors have hands-on business internships Just ask Mariana Lopez Levi â€™17, a music major interning at the Tobin Center for the Performing Arts with Opera San Antoino.
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EDITORIAL editorial director Jay Heinrichs creative director Kevin de Miranda senior editor JK Nickell art director David W. Radabaugh managing editor Bradford Pearson associate editor Austin W. G. Morton assistant art directors Desiree Espada Kim Thwaits assistant editor Gabbi Chee Cotherman special projects editor Ben Marshall project designer Meagan Roach editorial interns Rebecca Keay, Blithe Parsons, Linda Smith contributors Jim Collins, Daniel Downey, Emma Janzen, Wesley Law, Leigh Morgan, Trevor Paulhus, Manny Rodriguez, The Voorhes, Rob Wilson web development, pace interactive Jason Dalton, Carolyn Eckstein, Chad Hayton EDITORIAL INQUIRIES Write to Southwest: The Magazine 2811 McKinney Ave., Suite 360, Dallas, TX 75204, or email firstname.lastname@example.org. SOUTHWEST INQUIRIES For comments or questions directed at Southwest Airlines that don’t pertain to the magazine, write to Southwest Airlines Customer Relations P.O. Box 36647, Dallas, TX 75235-1647, or visit the “Contact Us” page at Southwest.com.
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ceo & owner Bonnie McElveen-Hunter president Craig Waller vice president, production James A. DeCata production manager Greg Onder director of marketing Emily Wright media analyst Courtney Baker ÂŠ 2015 Pace Communications, Inc., 1301 Carolina St., Greensboro, NC 27401. Southwest: The Magazine is published monthly by Pace Communications, Inc. All rights reserved. Reproduction in whole or part of any material in this publication without written permission of Pace Communications, Inc., is expressly prohibited. Publisher reserves the right to accept or reject all advertising material.
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I’m a sports enthusiast. I enjoyed playing several sports in my younger days and still play golf when I can find the time. I have a passion for watching teams (especially my beloved University of Texas Longhorns!) compete at a high level, and I’m a true believer that competition also makes us better in business and life. That’s certainly true when it comes to working in the airline industry, the ultimate team sport. I’ve been in the industry for three decades, and its current state is the strongest and healthiest I’ve seen it. At Southwest Airlines, we embrace
competition, but you, the traveling public, are the real winner. As a low-fare airline, Southwest revolutionized the industry in 1971. Back then, flying was for the rich and elite. Today, more than 85 percent of Americans have flown commercially. We have never lost our laser-like focus on offering low fares; it’s our Brand, our niche, and our commitment to our Customers. All airlines compete on fares, which is why you’ll often see other carriers matching ours. What you don’t always see coming are hidden fees for things
like checking your bag, changing your reservation, and so on. Our Customers have often complained to me that the nickel-and-diming approach of the “other guys” is downright offensive. On Southwest, however, what you see is what you get. In the same way that low fares set us apart in 1971, today we are the only domestic airline that can truthfully claim that these fees don’t fly with us. We believe it’s the right thing to do for our Customers, and it’s true to our low-fare philosophy. For us, low fares are important, but they are not the only competitive factor. We compete with our schedule, our products, and our reliability. In fact, we compete in every aspect of the Customer Experience—from booking a reservation to delivering you safely, ontime, with your luggage, and with a smile. We continue to invest in new technology, modernize our fleet, and introduce new products and services—like music, free live TV, and other onboard entertainment options. One thing that no other airline can match is the sincerity, warmth, and dedication of our People—their hearts for serving others and Fun-LUVing Attitudes. They have been our single greatest competitive advantage from day one, and today their passion for taking care of our Customers is stronger than ever. On behalf of the 47,000 People of Southwest, thank you for allowing us to serve you!
Gary Kelly Chairman, President, and CEO Southwest Airlines
PHOTOGRAPHY BY STEPHEN KELLER
A Competitive Advantage
14 SOUTHWEST JULY 2015
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SALUDOS DE GARY
Una ventaja competitiva Como aerolínea de tarifas bajas, Southwest revolucionó la industria en 1971. En ese entonces, volar era un lujo de los ricos y de un sector muy selecto. Hoy en día, más del 85 por ciento de los estadounidenses ha viajado en vuelos comerciales. Nunca nos hemos desviado de nuestro objetivo de ofrecer tarifas bajas: es nuestra Marca, nuestro nicho y nuestro compromiso con nuestros Clientes. Todas las aerolíneas compiten en las tarifas. Por eso, a menudo verás que otras compañías aéreas ofrecen las mismas que nosotros. Pero lo que no siempre ves son los cargos ocultos por cosas como documentar el equipaje o cambiar la reservación, entre muchos otros. Nuestros Clientes a
menudo se quejan de que ese enfoque puramente comercial de “los otros” es rotundamente ofensivo. Sin embargo, en Southwest siempre sabes qué recibirás. Así como las tarifas bajas nos distinguieron en 1971, hoy somos la única aerolínea nacional que realmente puede decir que no aplica esos cargos. Creemos que es lo correcto para nuestros Clientes, y se ajusta a nuestra filosofía de tarifas bajas. Para nosotros, las tarifas bajas son importantes, pero no son el único factor competitivo. Competimos con nuestros itinerarios, nuestros productos y nuestra confiabilidad. De hecho, competimos en todos los aspectos que conforman la Experiencia del Cliente: desde la reservación hasta la llegada a tu destino, a salvo y a tiempo, con tu equipaje completo y con una sonrisa. Seguimos invirtiendo en nueva tecnología, modernizando nuestra flota y presentando nuevos productos y servicios, como música, TV en vivo gratis y otras opciones de entretenimiento a bordo. Una cosa que ninguna otra aerolínea puede igualar es la sinceridad, la calidez y la dedicación de nuestros Empleados: su amor por servir a los demás y su actitud amable y divertida. Nuestra Gente ha sido nuestra mayor ventaja competitiva desde el primer día, y hoy su pasión por atender a nuestros Clientes es más intensa que nunca. De parte de los 47,000 Empleados de Southwest, ¡gracias por permitirnos servirte!
Gary Kelly Presidente de la Junta Directiva, Director Ejecutivo y Presidente Southwest Airlines
PHOTOGRAPHY BY STEPHEN KELLER
Soy amante de los deportes. En mi juventud, disfrutaba de practicar varios y aún juego golf cuando tengo tiempo. Me apasiona ver jugar a los equipos en competencias de alto nivel (¡sobre todo a los Longhorns de mi querida Universidad de Texas!), y creo fervientemente que la competencia nos hace mejores, tanto en los negocios como en la vida. Esto, sin duda, aplica también a las aerolíneas, que son el mejor ejemplo del deporte en equipo. Hace tres décadas que formo parte de la industria, y en este momento la veo más sólida y mejor que nunca. En Southwest Airlines aceptamos la competencia, pero el verdadero ganador eres tú, el viajero.
16 SOUTHWEST JULY 2015
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WANT TO SHARE YOUR STORY? Have you witnessed an over-the-top act of Southwest Airlines Employee kindness? Let us know at Southwest.com/ contact-us.
YOU MADE OUR DAY
Flight attendant Lisa Castignetti totally made my day! When she came around for the drink order, I told her that I liked her panda-shaped earrings. I love pandas. She said that she likes the animals too. Before we landed, she came over with a cup and handed it to me. I thought it was water, but inside were the earrings. I was totally shocked and so excited for this thoughtful, over-the-moon-nice gift. I’ve ridden Southwest many times with mostly good experiences, but Lisa really made my day. —Samantha Scholtz FEAR CONQUEROR
My wife and I traveled with our two sons, Luke and Jack. Although Jack, our 9-year-old, had flown before, he was very nervous. Capt. Tom Dollahite came out to the waiting area between flights and stopped to say hello to our sons. When I explained to Tom that Jack has been afraid to fly, he asked if he could take Jack on board to show him the cockpit. Of course we were 18 SOUTHWEST AUGUST 2015
elated at the idea, and away they went. Jack returned after a few minutes with a huge smile. I asked him if he was still afraid to fly, and he said, “No, now I’m excited.” Once we were seated on the plane, Tom called for my son on the intercom: “Capt. Jack to the cockpit.” Tom introduced him to the passengers and let him do the announcements. Right before we pushed back, the captain came back and asked Jack how he was doing—another great moment. Once we landed and were deboarding the captain asked Jack how his flight had been. His response was “Great!” From the bottom of my heart I thank our captain for doing that for our son. We have never been treated with such kindness on any other airline. —Todd Howard MEDICAL MIR ACLE
I was scheduled for a meeting in North Carolina. My plan was to fly to Raleigh, go to the meeting and lunch, and return home the same day. On the way home, just before boarding a connection in Baltimore, I collapsed in cardiac arrest. The first person to get to me was Southwest employee Jonathan Richards. He began CPR but saw there was no response after a few seconds. Someone brought him a defibrillator. Even though I seemed to respond, the machine indicated a second attempt was needed. So Jonathan did it again. I came back from “the other side” and went into a deep sleep. Paramedics arrived a few minutes later. While this ILLUSTRATION BY DANIEL DOWNEY
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OVER 190 LOCATIONS IN 60+ COUNTRIES AROUND THE WORLD FEATURING PREMIUM HOTELS, WORLD-CLASS GAMING & CONTEMPORARY AMERICAN FARE CAFES United States Anchorage Atlanta Atlantic City Baltimore Biloxi Boston Chicago Cleveland Dallas Denver Detroit Four Winds Foxwoods Hollywood, CA on Hollywood Blvd. Hollywood, CA at Universal CityWalk Hollywood, FL Honolulu Houston Indianapolis Key West Lake Tahoe Las Vegas Las Vegas at Hard Rock Hotel Louisville Mall of America Maui Memphis Miami Myrtle Beach Nashville New Orleans New York Niagara Falls Northfield Park Orlando Philadelphia Phoenix Pigeon Forge Pittsburgh San Antonio San Diego San Francisco Seattle St. Louis Tampa Washington, DC Yankee Stadium Canada Niagara Falls Toronto Central America San José, Costa Rica Guatemala City Caribbean Aruba
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was going on, Southwest was in touch with my wife, Cheryl, who was able to catch an early morning flight and was at my bedside the next day. I received most of the information regarding this episode from other people; Jonathan was my main source. After I was discharged, I called him and his wife, Kristy. Last October, I celebrated six months of being back among the living by inviting them to spend a weekend with Cheryl and me. Next time you visit Baltimore on Southwest, ask for Jonathan Richards. If you have the chance to meet him, it’s OK to give him a handshake or a hug. —Garry Buzil BACK ON TR ACK
I wanted to let you know that Elmo Wedderburn, one of your employees at San Francisco International Airport, made quite a positive impact on me. Long story short, I recently left active duty with the military, and I’ve been on the job hunt for a while now. I had an interview in San Francisco and another in Dallas the next day. It’s expensive and exhausting looking for a job, especially this long into the search. My San Francisco interview ran long, and I was in a huge rush to make it to the airport. When I arrived, I realized I was supposed to fly from Oakland! Elmo, a customer service agent, stepped up in a big way. He found a flight that connected to my original itinerary in Los Angeles and stayed calm through the whole ordeal. I can’t believe what he was able to do and how much time, money, and stress he saved me. Please pass along my sincere gratitude and let Elmo know that he’s made at least one person’s life better. —Pete Shearer NO LONGER AT A LOSS
My husband and I were leaving Oklahoma City after visiting our daughter and her family for a grandchild’s fourth birthday. We’d gone through security and were waiting for our flight to Chicago and on to Indiana and home. My husband received a call from a pharmacist in Indiana. Someone had found the small bag that he keeps his medication in. We were unaware that the bag was missing. A Southwest flight
attendant had found the bag. It had fallen out of my husband’s suitcase onto the pavement outside Will Rogers World Airport. In that bag was a newly filled 3-month supply of blood pressure medicine. Lois Jockers, the Dallas-based flight attendant who found the bag, was wonderful. She not only went the extra mile to return the bag but also included a very nice note saying she hoped to see us in the air on a future flight. I’m a hospital-based RN, and I recognize when someone goes above and beyond to help others. My husband had been travelling extensively for our family business, and our short trip to OKC was his only time off in weeks. Not having to worry about the hassle of trying to replace lost medication helped during this busy time for us. Please thank Lois for her professionalism and for being the kind of person we all should be. —Kathy Liss GOLDEN RETRIEVER
May Lin Tan Barnett is awesome! I left my one-of-a-kind feather headband on the plane and was sick about it. I went to the baggage claim area, and she volunteered to go all the way back up to the plane and get my fascinator. Thank you, May Lin! —Jenny Calleri GREAT EXPECTATIONS
I would like to inform Southwest that a member of their staff, Michael Kean, has ruined all future air travel for my family and me. Until yesterday, we were accustomed to curt, rude, and largely disinterested staff when interacting with personnel from the airline industry. That was until Michael, a customer service agent, ruined everything. He seemed sincerely interested in our travel and how our vacation was. He then took the time to interact with my children, making them laugh and reducing the stress for the whole family. He did not stop there, giving us stepby-step directions on how to locate our gate. Although Michael should be ashamed for raising my expectations, Southwest should recognize him and consider him an example of great customer service. He is an asset to your airline. —Dan O’Brien
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OUR STAR Customer Service Agent, Oakland, California
Gail Smith IT’S A SNAP
Gail takes photos both on and off the clock.
If you see Gail Smith at the Oakland International Airport, she’ll undoubtedly greet you with a cheerful smile and helpful attitude. Gail has been a Customer Service Agent at Southwest Airlines for eight years. Even though her interactions with Customers at the ticket counter, baggage desk, and gate podium last only a few minutes, it’s her goal to make each encounter a positive one. “I love to engage with my Customers while I complete my tasks,” Gail says. “I want to find out where they are going and the reason they are going there. Then I try to find a way to enhance it.” For example, if Customers tell Gail they’re on vacation, she’ll offer to take their picture. “I’ll use their phone to take a photo—this is what I’m known for! Then they can send the photo to those who are waiting for them to arrive or keep it as a souvenir of their trip.” Gail likes taking photos outside of work too, and in her free time she learns new techniques and grows her collection of equipment. Her vacations are usually “photography safaris,” tours where photographers travel together to exciting destinations, receiving instruction along the way. A few of her favorite international destinations for such trips are Samoa, Fiji, and Italy. Gail was born in Detroit but moved to Riverside, California, with her family when she was 13. After graduating college, she started working for AT&T in the Bay Area, which has been her home ever since. Gail retired from her career in telecommunications before coming to Southwest Airlines. She’s a loving, devoted mother and grandmother. Today, Gail couldn’t be happier with her job. “We work hard—very hard—but our rewards are plentiful,” she says. “I just love meeting people each day and hearing tidbits about their lives.” Thank you for being one of the brightest stars at Southwest, Gail. Your enthusiasm for Customer Service inspires us all! —Katie Ellwood To thank Gail for her work and dedication, Jersey Boys is proud to give her two tickets to see the show in Las Vegas. Congratulations, Gail!
22 SOUTHWEST AUGUST 2015
PHOTOGRAPHY BY DREW KELLY
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Photo: Warwick Saint
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BORN IN JERSEY MADE IN AMERICA
RAPID REWARDS FREEDOM STORY Songwriter, Nashville, Tennessee
Hearing your favorite song come on the radio is a surefire way to start a great day—especially if it’s one you wrote. For Grammy Award–winning songwriter Liz Rose, this phenomenon happens nearly every day. As a cowriter on country hits such as “Girl Crush” by Little Big Town, “Crazy Girl” by the Eli Young Band, and “White Horse” by Taylor Swift, Liz has a number of chart-topping tunes under her belt. In addition to songwriting, Liz owns a lifestyle and home decor store named Castilleja, located in Nashville. She splits her time between there and Dallas. “I fly about once every two weeks, and I always make sure it’s on Southwest Airlines,” she says. “Everyone is so friendly.” Liz depends on the flexibility Southwest provides, which allows her to switch up her plans without additional fees. “I love the fact that I can change my plans on the day of my trip and still keep my travel funds for the future,” she says. Even in the trickiest of situations, Liz knows Southwest has her back with top-notch Customer Service. Five years ago, while on her way to Las Vegas for the American Country Music Awards and her own wedding, Liz ran into a bit of a snag: “Our flight was delayed due to weather, and we weren’t sure if we were going to make it on time.” Once the flight took off, the Crew’s Fun-LUVing Attitude was a welcome relief: “Everyone was so accommodating! The Flight Attendants even gave us Champagne to celebrate.” Thank you for your loyalty and for sharing your talent with the world, Liz. We are big fans of your music and even bigger fans of you! —Victoria Powers
24 SOUTHWEST AUGUST 2015
Liz collaborates with stars like Taylor Swift.
PHOTOGRAPHY BY JASON MYERS
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from the editor
One of the dumbest things a parent can say is “Kids, you’re in for a real treat!” This is grown-up speak for “I’m forcing you to experience some lame thing from the dawn of time.” Every now and then, though, we can reenact a piece of our youth, such as a drive-in movie, that isn’t so lame after all. Still, we should avoid foisting our happy days on our loved ones as accurate memories. They almost never are. While we were preparing this issue’s cover story, I thought about my own good old days in suburban Philadelphia—particularly one memorable night when I took a pretty blond girl named Beth on a first date. She was wearing Love’s Fresh Lemon perfume, and the sweet scent filled my mom’s Plymouth Valiant like … well, like love. But just as I was pining for my long-lost youth, details of the evening began creeping back. Beth’s deeply conservative parents practically frisked me when I showed up; they weren’t keen on the whole drive-in idea. It was a cold evening, I didn’t know enough to park at a heated speaker, and we both shivered throughout the movie (which, for reasons I can’t fathom, was Ryan’s Daughter Daughter, a terrible first-date flick). The car broke down on the way back. My dad had to come pick us up, and Beth got home scandalously late. Her parents forbade more dates. Gradually, the smell of Love’s Fresh Lemon faded from the Valiant’s interior; Mom said the odor was sickening. Which explains why nostalgic events tend to disappoint the second time around: They weren’t entirely perfect the first time. And so, when you bring your family to one of the drive-ins making a revival around the country, treat it as an awesome, new experience. Because that’s exactly what it is.
EDITORIAL DIRECTOR @JAYHEINRICHS
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SEEK FORGIVENESS Check out Megan Feldman’s book, Triumph of the Heart: Forgiveness in an Unforgiving World, out this month. It originated as our November 2012 cover story, and it’s creating quite a buzz.
PHOTOGRAPHY BY MANNY RODRIGUEZ
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Talk to Us Send your letters to 2811 McKinney Ave., Suite 360, Dallas, TX 75204. For comments or questions directed at Southwest Airlines that don’t pertain to the magazine, please visit the “Contact Us” page at Southwest.com.
email@example.com facebook.com/ SouthwestMagazine @SouthwestTheMag #SouthwestMag @SouthwestMagazine #SouthwestMag
SOCIAL MEDIA SHOUT-OUTS
Our Tigger! He is moody this morning! Lol! #Cats #lovecats #southwestmag @CSRLAMOM
I enjoyed the article “Dogs v. Cats” [June 2015]. I am voting cat! I have always enjoyed both animals. However, dogs basically love everyone, whereas cats choose whom they love. For me, that is true loyalty. If you are one of the lucky ones to be picked by a cat, count yourself blessed.
Jessica Hill CAMBRIDGE, MASSACHUSETTS
/ Check out @SouthwestTheMag on
Twitter to see who won. Dog lovers apparently have strong opinions as well. NO CONTEST
It’s a tie—they both win! Quite frankly, I’ve never met an animal I didn’t like. If God created it, I like it. I love dogs, I love cats. All creation is unique in its own way,
even humans. Ahhdorable article. Thanks much, Southwest: The Magazine! Magazine!
Anne Butterfly PHOENIX
/ Love the “even humans.” Thanks, Anne. DOGGED DEVOTION
I grew up with cats and have always loved them! They are quiet, get rid of vermin, and help keep you warm at night. But they are also aloof. (My mom has a notepad in her home with a quote on top: “Dogs have owners, Cats have staff.” It is so true.) About six years ago I brought home a standard poodle puppy. She was playful, liked long walks, and was very intelligent. She knew my moods, and if one of the cats was pestering me when I was busy or annoyed, she would
Dogs definitely! Here is Cisco enjoying life! #southwestmag @SCOTTWHIT1962
@SouthwestTheMag So happy to see Courtney and TUNA as the profile pic!!! @TunaTheDog Always makes me smile! #TunaMeltsMyHeart @LILMISSKO
The vs. debate in the June issue of #SouthwestMag had me in stitches! Literally had tears of laughter rolling down my face! @MS_WILLIEB
PHOTOGRAPHY BY DESIREE ESPADA (MAGAZINE)
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intervene and keep them away from me! She died recently, and I miss her more than I have ever missed one of our cats. So I have to vote for dogs, at least the standard poodle. Dogs are true companions. They give you unconditional love.
Kathy O’Toole COLORADO SPRINGS, COLORADO
/ We’ll put you down as a dog lover,
“Dance.” During those 26 miles, the mantras helped. This article was part of the catalyst that changed my attitude about race day to focus on the fun and my successful training rather than the pain. I took the magazine on the way back to BWI so I could keep it for next race day.
Sydney Van Horn WASHINGTON, D.C.
/ You didn’t happen to record the
Kathy. C Cats ats are winning on Twitter er,, but you can still vote!
dancing part, did you? Congrats on the marathoning!
I flew from Baltimore to Boston on Southwest, preparing myself to drive to Burlington, Vermont, for my first marathon. Nervous and anxious, I opened the magazine and read “The Mountain of Youth” [May 2015]. It couldn’t have been more perfect for that moment. I nudged my boyfriend, smiling ear to ear, and told him to read the article. He was running his first marathon as well. The rest of the weekend, we would look at each other and say, “Relax,” “Focus,” “Smile,” and
“The Mountain of Youth” profoundly inspired me. Last year I worked on a formidable challenge, which became a triumph greater than I could have imagined. I was, like Jay, filled with joy and love. It made me realize that I can achieve some equally formidable goals that I’ve been stuck-in-the-mud about for years. I’ve chosen one and am using Jay’s model to create sparkling declarations and breathe new confidence and determination into my
path up my mountain. I will let you know how it goes!
Catherine Lockwood SANTA MONICA, CALIFORNIA
/ Please do, Catherine. TOUR DE FORCE
We recently moved to Dover, New Hampshire, just north of Boston. We had taken several tours of Boston but did not feel we had seen the more interesting parts of the city. On a trip to Texas for a wedding, we flew Southwest. Your magazine contained a write-up on Boston [“Your Adventure In Boston,” March 2015]. Using your suggestions, we took a tour of the Boston MFA, the Isabella Stewart Gardner Museum, the Mary Baker Eddy Library’s Mapparium, and the galleries on Newbury Street. Who would have thought that a section in Southwest: The Magazine would have led to such a great day?
Stan & Judy Stephenson DOVER, NEW HAMPSHIRE
/ Let us know if you need a great day in New Hampshire, Stan and Judy!
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Meet the people behind this issue. Trevor Paulhus PHOTOGRAPHER
Cover; The Death and Life of the Great American Drive-In / p. 60 Trevor captured drive-ins in both Vermont and Texas, plus a rather unique Jaws experience (p. 48). “I would have to say the dancing shark girls were the most memorable part. But honestly, having a chance to watch one of my alltime favorite movies again was pretty awesome.”
Trevor at work
PHOTOGRAPHER & STYLIST
The Death and Life of the Great American Drive-In / p. 60
Drink / p. 36
Solution / p. 41
Adam and Robin, who have worked with us for years, are self-described “sci-fi nerds.” “We both get into fun events at the Alamo Drafthouse,” Robin says, “like when they ran a Back to the Future marathon—we sat through all six hours of that for sure.”
Rob, who created the colorful wall-hopping illustration for “Get Over It,” is a film fanatic. “I love going to movies more than just about anything else, especially the late show at The Magnolia theater in Dallas—it’s cozy and perfect for catching the latest art-house films.”
Jim chronicled the revival of drive-in theaters across the country. He experienced his first drive-in as a kid in the 1960s. “What I remember most is how big the movies seemed on the screen and how big I felt being outside with my brothers.”
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We’re times more likely to laugh when others are around.
FUNNY FIND Provine discovered that speakers are 46 percent more likely to laugh than their listeners.
PHOTOGRAPHY © EDUARD BONNIN/STOCKSY UNITED
And it’s not because everyone’s a comedian. “Laughter is more about relationships than humor,” says neuroscientist Robert R. Provine, the author of Curious Behavior: Yawning, Laughing, Hiccupping, and Beyond. Beyond “You go to a party and have a room full of laughing people, but they’re not telling jokes. What’s happening is playful interactions between individuals.” In fact, Provine’s research at the University of Maryland, Baltimore County, found that everyday expressions like “I’ll see you guys later” and “It was nice meeting you too” elicited more giggles than punch lines did. In other words, laughter isn’t all it’s cracked up to be.
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Benedictine was created in the mid-1800s, not, as the legend alleges, by 16th-century monks.
MAKE IT ↑ Shake 1½ ounces London dry gin, ¾ ounce lemon juice, ½ ounce Benedictine liqueur, ¼ ounce rich liqueur simple syrup (2:1 ratio), and 1 teaspoon absinthe with ice. Strain into a cocktail glass and float with Angostura bitters. (If you’re fancy, use an atomizer to spray the bitters.)
ORDE R TH IS
Inspired by the sour-style cocktails popularized in the 1960s and early 1970s— which coincided with a certain politician’s vice-presidential and presidential tenures—the Nixon cocktail at Kimball House in Decatur, Georgia, boasts all the trappings of mid-century elegance. It’s simple, refreshing, and clean, with herbal notes from the gin and potent Benedictine liqueur. It’s also a lot easier to swallow than controversial politics, making it a bar crowd favorite.
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COOL OFF ↓ Take advantage of Cabo’s only swimmable resort beach with complimentary kayaking, paddleboarding, and snorkeling.
RELAX ↑ Repose in style at one of the two infinity-edge pools, or wander over to the brand-new, 22,000-squarefoot spa and fitness center for the royal treatment. WANT MORE? Browse the Inflight Entertainment Portal for the best spots to eat, drink, stay, and play in your final destination. It’s free!
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find a way around those obstacles no matter what. The difficulty is when we tell ourselves we’re in a doing mindset and we’re not.”
What prevents us from achieving our goals? “The simple answer is reasons. You have to have reasons in life to be a reasonable person, but they get in the way when you use them to let yourself off the hook. They become excuses. You end up putting boundaries around yourself and blaming everyone else for why they’re there. Achievement is about personal responsibility— being honest with yourself, identifying your intentions, and giving them the necessary attention.”
Get Over It
Want to achieve your goals? Don’t let excuses stand in your way. What’s the difference between trying and doing? “Each is a valuable state of mind, but oftentimes we confuse the two,” says Bernard Roth, author of The Achievement Habit: Stop Wishing, Start Doing, and Take Command of Your Life. “In a ‘trying’ mindset, you may set a goal and accomplish it with no problem; however, if you encounter obstacles, you’re likely to be easily defeated. In a ‘doing’ mindset, you ILLUSTRATION BY ROB WILSON
Where should I start? “Be aware of how you use reasons to justify your behavior. Next, practice not using them. For example, simply telling someone you won’t be able to attend an event and leaving it at that. By abandoning reasons, or excuses, you become more mindful of your actions, thus empowering yourself to set realistic goals and achieve them.” Anything else I can do? “Watch your language. Use ‘I won’t’ instead of ‘I can’t’ because usually that’s the truth. Replace ‘but’ with ‘and.’ These small changes will help you reframe the way you look at things you perceive as blocking you.” For more tips, check out theachievement habit.com.
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John’s first book, On Fire: The 7 Choices to Ignite a Radically Inspired Life, comes out next spring. To learn more about him, visit risingabove.com.
OUTTAKES PRIORIT Y NO. 1 I’m determined to be engaged where I am, to be alive in the moment. When I’m at work I’m fully at work, and when I’m home I’m all in there. Balance is impossible, but being engaged is a choice. MISSION STATEMENT One of my favorite quotes comes from German philosopher Friedrich Nietzsche: “He who has a why can endure any how.”
This inspirational speaker knows the life-changing power of perspective. When I was 9 years old, I walked into my parents’ garage early on a Saturday morning and lit a piece of cardboard on fire. Afterward, I walked over to a 5-gallon can of gasoline and tried to pour it on the flames. It caused an enormous explosion that left me with burns on 100 percent of my body. The night my fingers were amputated, the surgeon came into my room. He walked me through some of the things I wouldn’t be able to do anymore 42 southwest august 2015
but with a caveat. He said, “Maybe you can’t be a court reporter, but you can be a judge. Maybe you can’t be a carpenter, but you can run a construction company. Maybe you can’t play pro baseball, but you can be a GM.” He reminded me that even though what I had lost was great, the best was still yet to come. It’s about owning your struggles, accepting what you can’t change, and pursuing what you can with all you’ve got.
POINT OF VIEW We each decide how we ask the question “Why me?”—as a victor or as a victim. You can ask, “Why did this happen to me?” or “Why am I so fortunate?”
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Explore like a local with the help of this crowd-sourced app. Here’s how co-founder and CEO Justin Parfitt describes the travelfocused discovery tool: I had a eureka moment while trolling a review site on a vacation with my wife. After sifting through various posts, it occurred to me: I have nothing in common with most of these people— why would I take their advice? My co-founder, Dean Kelly, and I created HeyLets on the premise of connecting like-minded individuals. You identify your interests, and, based on your selections and your location, the app generates a custom feed of recommendations—everything from restaurants and bars to hiking trails and day trips—from users with similar tastes. Follow people whose posts you like best to further customize your experience. We’re currently in 100-plus countries.
HEYLETS’ STARTUP GUIDE Stay positive. Reviews and ratings on crowd-sourced platforms seem to invite negativity, which is why we offer recommendations instead. The goal is to tell users where they should go rather than what they should avoid. Aim to inspire. We wanted to create an online service that encourages offline discovery. Whether it’s a hidden hike or a prime surf spot, users have insider access to the best local experiences. Be versatile. The app can be used to plan a trip overseas or a staycation. With the filter feature, you can browse posts anywhere in the world—or sort by category to view only restaurants, for example.
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START with The Wizard of Oz. Then consider Casablanca. Move through the decades: Sunset Boulevard, The Graduate, E.T., The Silence of the Lambs, and The Dark Knight. For a century, cinema has been the lens through which America has examined itself—it’s where we’ve turned to nourish our hopes and face our fears. Yet fewer of us are going to the movies with each passing year. What was once the essential pastime is now just a passing interest, naysayers grumble. But look a little closer. Dwindling attendance has inspired a renaissance, with theaters themselves leading the way. Like the best of America, they continue to dream bigger, inventing ways to remind us that there’s still nothing like a night at the movies.
48 America’s 10 Greatest Movie Venues
56 Fantastic tips to make home videos shine
58 DIY concessions! 60 The Death and Life of the Great American Drive-In
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you’re gonna need a bigger boat Caution: “sharks” lurk below.
PHOTOGRAPHY BY TREVOR PAULHUS
ALAMO DRAFTHOUSE / AUSTIN, TEXAS I’VE NEVER SEEN JAWS. Chalk it up to the ichthyophobia—the irrational fear of fish—I’ve suffered since the age of 3, when a family friend warned me about the water right before a trip to visit relatives in Indonesia. “Watch out for sharks!” he told me with a devilish grin. I took this very, very seriously. Weeks later, my grandfather hefted me onto his shoulders and, despite my wailing, waded up to his neck into the Indian Ocean. I saw no sharks that day, but I’ve been terrified of fish ever since. Despite all that, I was intrigued when I heard about a strange aquatic-cinematic hybrid: For a few nights this summer, the Alamo Drafthouse would host a float-in screening of Jaws at the Texas Ski Ranch. The good news: The water-sports playground 40 miles south of Austin doesn’t stock any fish. (Take that, crippling ichthyophobia!) I could do this. Then I found out about the scuba divers. “There will definitely be people being grabbed during key scenes,” Henri Mazza, Alamo Drafthouse’s VP of special events, told me over the phone. I arrive early for the preshow beach bash, where people play lawn games while shark-costumed dancers boogie onstage to the Hawaii Five-0 theme. I grab an inner tube and join the eager crowd of
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This is no zombie gathering. The movie series Cinespia is actually held at the hollywood forever cemetery cemetery. Films change weekly, and once a summer they host a triple-feature slumber party for those who ain’t afraid of no ghost.
Opened in 1928, the byrd theatre in Richmond, Virginia, is a true gem, complete with marble walls and gold-leafed arches. Before some shows, guests are treated to tunes from the Mighty Wurlitzer Organ.
(CLOCKWISE FROM LEFT) PHOTOGRAPHY COURTESY OF KELLY LEE BARRETT, CHARLIE VILLYARD AND SHOOTING STAR RV RESORT
700 on the shoreline. Before taking the plunge, we watch a single fin cut through the water. This strikes me as more comical than ominous. It’s just a foam prop, I tell myself. Plus I’m 50 yards away, on dry land. But that’s about to change. In the 1910s, a nickel was all it took to escape reality and pop into a moviehouse. Soon came the feature-length films of the 1920s and the lavish movie palaces that hosted them. To bolster their profits, theaters offered concessions, including the now ubiquitous buttered popcorn. During the First and Second World Wars, they were ad-hoc community centers, where hawkers sold liberty bonds and newsreels connected civilians to the battlefront. In the ’50s the game changed once again, thanks to the advent of broadcast television and the urban exodus to suburbia. Mall theaters and drive-ins attempted to fill the gap, but even they soon had to contend with home entertainment: VHS, DVD, and now streaming. With attendance continuing to plummet—2014 was the worst year for ticket sales in the U.S. and Canada since 1995—innovation is an ongoing imperative. Theaters like the Drafthouse are doing more than ever to lure audiences, like showing The Godfather: Part II on a New York City rooftop and Close Encounters of the Third Kind at Devils Tower National Monument. And screening movies in the middle of a lake. The opening nighttime scene of Jaws takes on an eerie quality, the onscreen ocean looking like an extension of the lake. My eyes deceive me: This could all be happening 20 yards away! I glance at my husband, who towed me right up to the screen, and—wait. What is touching my leg? Mud. We’re so close to shore I’ve hit bottom. Eventually I quit worrying about my surroundings. That’s the hallmark of any great moviegoing experience: Concessions and comfy seats and fancy surround sound reel you in but recede into the background when the lights go down, leaving space for the story to captivate. As the film’s triumphant heroes paddle back to Amity, cheers erupt across the sea of spectators. We join the throng as it filters out to the parking lot, squeezing the last drops of water from our swimsuits before piling into the car and heading home, legs fully intact. —Gabbi Chee Cotherman
Dinner and a movie gets a serious upgrade at San Francisco’s renowned foreign cinema. Tuck into seabass ceviche, brined Hampshire pork chops, and grilled Monterey calamari with an industrial-chic courtyard for a backdrop. While you dine, foreign—come on, it’s right in the name—classic, and independent features are projected high onto the exterior walls. Consider it a feast for the eyes. Recent favorites include Magnolia and The Maltese Falcon. The California-Mediterranean menu rotates daily, but films usually last for a month.
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SHOOTING STAR RV RESORT / ESCALANTE, UTAH
Nestled among southern Utahâ€™s stone gulches, canyons, waterfalls, and arches, Shooting Star RV Resort offers almost as many seating options as it does scenic vistas. Lounge in your own RV, rent an on-site Airstream trailer, or pull up a chair. Our favorite? Reserve one of the 1960s Cadillacs, with the top down.
Whatâ€™s more American than a classic convertible?
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RED ROCKS AMPHITHEATRE / MORRISON, COLORADO
8/ Hidden in a 7/ With a
beer from the source
Every Thursday night in the summer, Woodinville, Washington’s redhook brewery stages a cinematic sitin. Grab a fresh Long Hammer IPA and a spot on the lawn. The show starts at dusk.
Miami’s tiny blue starlite drive-in, tucked behind an old moviehouse, only lets in 50 cars a night. Car-side s’mores and a motto that states, “Feel Free to Make Out in Your Car,” contribute to the intimate atmosphere. Besides lip-locks, expect classic and arthouse films.
It’s hard to beat a 300million-yearold theater.
PHOTOGRAPHY BY JASON G. BAHR/GETTY IMAGES AND COURTESY OF COLIN BISHOP (REDHOOK)
Carved into the red sandstone outside Denver, Red Rocks Amphitheatre may be the country’s most picturesque movie venue. Start the evening with a hike up to the toadstoolshaped Seat of Pluto outcrop, and then settle in for the show. Cool bonus: Every screening is preceded by a comedian and a Colorado musical act.
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PHOTOGRAPHY COURTESY OF INTREPID SEA, AIR & SPACE MUSEUM
Top Gun seems like an appropriate choice, no?
From 1943 to 1974, the uss intrepid patrolled sea to shining sea for the U.S. Navy, serving in World War II and Vietnam and as the recovery ship for Gemini and Mercury space missions. Itâ€™s now a hulking steel theater (and museum) docked in the Hudson River, just off Midtown Manhattan. On Thursdays throughout the summer, the 873foot deck hosts air and space flicks like Top Gun and Apollo 13, naturally. august 2015 southwest 53
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the future is here At Secret Cinema, fan interaction is encouraged— nay, required.
THE CAMERA PANS UP, and there’s Marty McFly, 5 feet, 4 inches of feathery hair and puffy down vest. He wanders the town square of Hill Valley, bewildered by the poodle skirts, letter jackets, and slicked-back hair. A Cadillac convertible cruises by, the driver nodding in silent acknowledgement: “Yes, Marty, this is real.” But then Marty spies the London skyline drawing before him in the distance, and a kid with an iPhone appears. This is Back to the Future, yes, but it’s so much more. Launched in London in 2007, Secret Cinema is the brainchild of Fabien Riggall, who sought to bring back the magic of the movies. Gigantic sets, wide-open urban locales, and actors hired to recreate famous scenes are hallmarks of each event. Guests are instructed to dress in movie-specific attire, quite the spectacle when the film is, say, this summer’s Empire Strikes Back. Think stormtroopers firing off E-11 blaster rifles with reckless abandon. (This iteration was so popular that it pushed the film back into the United Kingdom box office’s top 10—35 years after its release.) At 2014’s Back to the Future production, Doc Brown demonstrated the power of his flux capacitor, and Marty hitched his skateboard to the back of a truck before meeting his dad, George, for the first time. After such re-creations wrap, guests— nearly 80,000 attended last year—settle in for the feature presentation. This fall, for the first time, Riggall will bring Secret Cinema stateside. A U.S. run of his Back to the Future project will play for roughly a month in Los Angeles. The location and exact dates are, of course, still a secret. Keep a close eye on secretcinema.org for clues. —Bradford Pearson
PHOTOGRAPHY COURTESY OF SECRET CINEMA
SECRET CINEMA / LOS ANGELES
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1.21 gigawatts of cinematic cool.
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FOUR FANTASTIC TIPS (PLUS A FEW OTHERS)
Build Your Own Blockbuster There’s a thumb in the way, or Aunt Rose is blinking, or the little ones just...won’t...sit...still. Fantastic Four director Josh Trank steps in with expert advice on making home movies sparkle like the silver screen.
Gear Guide Get the most from your smartphone with
OLLOCLIP ACTIVE LENS Shift easily between an ultra-wide and a telephoto lens with this iPhonefriendly accessory. $100
This pint-size light packs 1,500 lumens of moviemaking brightness into a 1½-inch cube. $90
Stand it up or secure it to something. GorillaPod’s bendy legs and rubber grips make for steady shooting. $30
AMPRIDGE MIGHT YMIC Get all the sound you want—and less of the sound you don’t— with this mini mic. $70
PHOTOGRAPHY COURTESY OF TWENTIETH CENTURY FOX
these handy tools.
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JUST 20 YEARS AGO, home movies meant lugging around heavy camera parts, loading a tape into a camcorder, making sure that tape wasn’t already full—it was an ordeal. With the advent of smartphones, capturing memories is no longer a chore, but who says it can’t be an art form? The first order of business for any budding videographer is pinpointing your subject. “Find what inspires you,” Trank says. And once you do, “be open-minded. Don’t be afraid of failure; try everything.” Once you’ve determined what you’ll be filming, you can begin to focus on the how. A few practical pointers to keep in mind: First of all, make sure
to frame your subject properly. This can be as simple as orienting your phone horizontally, enabling you to capture the widest shot possible. So much of filmmaking is giving the viewer enough context. Try to be conscious of what’s in the foreground and the background.
Next, use your phone’s focus feature to make sure your subject is crisp and not blurry. Balancing shadows and light is a skill that will come more easily with practice. The goal is to preserve detail without washing out the image. Show if you can. Tell if you must. When it comes to narration, less is more. If you’re relying on it to communicate something that’s better represented visually, drop it, Trank says. Most importantly, “put thought into your choices,” he says. “Make sure you know why you’re showing us something the way you’re choosing to show it.” Oh, and Trank agrees, every director needs a beret. Fantastic Four opens in theaters August 7.
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cinnamon popcorn ½ cup popcorn kernels, popped 3 teaspoons cinnamon 2 tablespoons superfine sugar 4 tablespoons melted butter Combine cinnamon and sugar, and sprinkle over warm popcorn. Drizzle with butter and add salt to taste.
Craveworthy concessions are essential to any movie experience, which is why we rallied the experts at Foreign Cinema and Alamo Drafthouse. Gourmet popcorn three ways and a punch to wash it all down— you should definitely try this at home. P OP C OR N R E C I PE S B Y GAY LE P I R I E / F OR E IG N C I N E M A P U NC H R E C I PE B Y B I LL NOR R I S/A L A MO DR A F T HOU S E
tandoorispiced popcorn truffled popcorn ½ cup popcorn kernels, popped 1 tablespoon truffle oil 4 tablespoons melted butter 1–2 ounces parmigiano-reggiano Combine truffle oil and butter, and pour over warm popcorn. Grate cheese over popcorn and add salt to taste.
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½ cup popcorn kernels, popped 4 tablespoons paprika 2 tablespoons turmeric 2 teaspoons freshly cracked black pepper 1½ teaspoons dry mustard 1 teaspoon cayenne 4 tablespoons melted butter Combine dry spices and mix well. Drizzle melted butter over popcorn, and then sprinkle with spice mixture. Toss and add salt to taste.
PHOTOGRAPHY BY MANNY RODRIGUEZ
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punch drunk love Makes 25 five-ounce servings 3 cups white rum, such as Flor de Caña 4 Year Old 1½ cups aged rum, such as El Dorado 5 Year Old 17 lemons 3 cups demerara sugar 6 cups hot sencha green tea, brewed at double-strength 1 vanilla bean 1 large ice block (or several smaller ones) A DAY IN ADVANCE Peel 12 lemons, avoiding the white pith. Set lemons aside for juicing. Slit vanilla bean lengthwise. Place vanilla bean, lemon peel, and demerara sugar in a large bowl. Lightly press sugar into peels to combine. Cover and let sit overnight. SEVERAL HOURS BEFORE GUESTS ARRIVE Brew sencha green tea. Pour hot tea over sugar, vanilla, and lemon peel mixture. Stir until sugar is dissolved, and then strain. Discard solids. Using a channel knife, peel four lemons in long continuous strips. Set peels aside. Juice 16 peeled lemons for 1½ cups strained juice. Combine sweetened tea mixture, lemon juice, white rum, and aged rum. Stir well and refrigerate. ONE HOUR BEFORE SERVING
STYLIST: MIKE THOMPSON
Pour punch over ice in large bowl. Slice remaining lemon into four ¼-inch-thick wheels. Add both the wheels and the long strips of lemon peels into the mixture as a garnish.
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Death and Life of the
The Fairlee Drive-in, in Fairlee, Vermont.
BY JI M COLLI NS PHOTOGR A PH Y BY TR EVOR PAULHUS
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Drive-In Soaring land prices, digital projectors, and the Internet all took their swings. But instead of going down, the drive-in is surviving—even thriving.
ETER TRAPP CAN still picture the last time the drive-in was full. It was 2006, the blockbuster summer of Cars and Pirates of the Caribbean: Dead Man’s Chest. They filled all 400 spaces and had to turn people away. To keep up with demand, they hired five extra employees. “Then the recession hit, or something,” he says, his voice trailing off. Rust streaks the 90-foot-long steel movie screen at the back of the lot. Trapp ambles past rows of old iron speaker posts toward the projection booth in the middle of the field, telling stories with a toothy grin behind a gray walrus mustache. The shed, a low-slung cinder-block bunker, hasn’t changed much since the mid-1960s, when Trapp was a teenager from New Jersey coming to summer camp in Vermont. “On Saturday nights they’d throw us in the back of the sawdust truck and drop us off in Fairlee at the drive-in,” he says. “Girls, sleeping bags, under the stars—I mean, how much closer to heaven could you get?” Back then, the drive-in showed 35 mm movies through the theater’s original twin carbon-arc
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projectors. The projectionist had to preload the film onto two huge reels; a mechanical bell alerted him when it was time to switch from one projector to the other. Those were the same projectors in the booth nearly four decades later, in 2003, when Peter and his wife, Erika, bought the drive-in and tiny, adjacent motel. Their three boys, Tucker, PJ, and Cooper, were young at the time. “I
make out in privacy. More than anything else, they catered to America’s love affair with the car. There was another kind of drivein—the rural, cow-field variety— that was pastoral in nature, and the theater in Fairlee was one of those. Author W.D. Wetherell, a regular there, once wrote that he saw in the place a living reminder “of a time when a film coming to a small New England town was a big event, the viewing of it a truly communal experience.” But the world had changed since the 1950s. Against a relentless tide of cultural forces, including a fatal rise in land values, driveins nearly disappeared from the American landscape. According to the United States Drive-in Theatre Owners Association, only positive projection Fairlee owner Peter Trapp took 393 remain. Summers a risk buying the drive-in in 2003, but he had high hopes. still came, of course, remembered how much fun I’d had but the coming of a film was no lonat the drive-in,” Peter says. “When I ger a big event. And so Peter Trapp read in the paper that it was for sale, struggled with a question: Was there I thought it could be something the still a place for a drive-in theater in a boys might like to be involved with 1,000-person town in Vermont? as they got older.” He managed a 300-acre ranch on the New HampMONEY PROBLEMS in the theater shire side of the Connecticut River, business aren’t unique to drive-ins. and this felt like a good fit next to Thanks in large part to the rise of the farm work. It sounded like an ultraconvenient streaming services adventure. like Netflix and Hulu, theater attenThere was a time when drive-in dance has been declining for years. movie theaters were synonymous In 2014, the number of people with summer, when the smells of going to the movies plummeted to buttered popcorn and grilled hama 20-year low. There’s increasing burgers filled the warm night air and chatter that theaters are becomthe stars on the big screen shone ing obsolete, and in turn many are brightly beneath the starlight. attempting to reinvent themselves Riding the wave of the post-war by making the movie-watching baby boom, outdoor movie screens experience more luxurious. This is flickered from Maine to Califorpartly to lure customers back, but it nia—4,063 of them by 1958—most at also provides justification for raising the edges of suburbia, near expandticket prices to compensate for lowing populations where land was er attendance. cheap. They offered convenience and Bill Dever, managing director of family value and a snack-bar menu, a USA Drive-Ins, believes this actually chance to smoke cigarettes or talk or puts drive-ins in a unique position
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to reclaim their role as important players in the business. “You have all the major chains putting in very expensive chairs and bringing in high-priced chicken fingers, but that’s precluding a large amount of families,” he says. “We think that’s wrong, because at the end of the day movies have always been a medium for the common man. And because of the price and the overhead issue, drive-ins are more accessible to more people.” While the number of drive-ins has dwindled, there is hope—USA
micro radio transmitters, a pop-up drive-in can take over a parking area or vacant lot for an evening, and the whole setup can be packed up in minutes. They’ve appeared across the country (and in Europe), in abandoned warehouses and under highway overpasses. Dever fell in love with the popup concept long before getting into the drive-in game. He was visiting a small Canadian town one Saturday night when the community decided to project Star Wars onto the side of a grain elevator. In the midst of a battle sequence, a train passed by and the chaotic scene was momentarily projected onto the rumbling grain cars. “For me, that was such an ethereal experience,” Dever says. “It really heightened the idea of what moviegoing is all about.” USA Drive-Ins is embracing the pop-up movement by partnering with outlet malls, vineyards, breweries— any mass-market operation with an accessible space—but they’re looking to go a step further. They’re currently working with communities in rural Louisiana whose economies have been decimated by big-box stores. The goal is to establish permanent moviegoing experiences that will revitalize vacant downtown spaces. Even still, a daunting obstacle remains for any drive-in hoping to flourish in this evolving moviegoing ecosystem: the industry’s transition from film to digital.
The family talked for a long time, and PJ, Tucker, and Cooper finally decided: Let’s do whatever it takes to keep the theater open. Drive-Ins plans to open 200 theaters within five years. “Even when obsolescence threatens an industry, some players may be able to thrive while continuing to focus on the older way of doing things,” says Phyllis Ezop, president of the business strategy consulting firm Ezop and Associates. “The ones who continue to thrive generally have some particular strengths that other players in the industry lack.” Accessibility is one strength, but so are flexibility and customization, says Ryan Smith, co-owner of Stars and Stripes, which now operates two drive-ins in Texas. “You can have as private of an experience as you want—sitting inside your car, either with your newborn child or with a date—or set up a tailgate by backing up your SUV to the screen and having the row that you’re on be like a block party for the evening.” The need for flexibility has given rise to the “guerilla,” or pop-up, drive-in movement. Using inexpensive LCD projectors, along with
ONE OF THE FIRST things the Trapps did after buying the Fairlee drive-in was upgrade the projector. They paid $40,000 for a refurbished, 20-year-old Simplex unit with a xenon-bulb lamp house, set up a platter system to unspool and respool the 35 mm films, and shoved the old carbon-arc projectors into a corner of the booth.
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But Trapp’s booking agent in Massachusetts began warning the family that getting decent films would become harder as the industry phased out 35 mm film production. In January 2014, Paramount Pictures became the first big studio to stop distributing major movies on 35 mm. The move came sooner than industry insiders had anticipated, and it instantly accelerated the time frame for other studios to follow suit. Some columnists predicted that all distribution would become digital within a year. It was only a matter of time before movies wouldn’t be available in Fairlee at all—unless Trapp could come up with a digital projection system to the tune of more than $80,000. “With the business over the past few years being half of what it used to be and with it being seasonal and so dependent on the weather,” Trapp says, “there’s no way we could get a bank loan for that kind of money.” Peter, Erika, and the boys did what many farm families do when faced with a serious challenge: They gathered around the dining-room table one night and talked over their options. They started this venture because Peter had never forgotten the happy experience of coming here when he was a kid. His family had grown to love the whole experience, working alongside each other: handling tickets, parking cars, running the snack shack. Peter liked to joke that every night during the season it felt like they were on a mini vacation together. (“I say to Erika, ‘How many husbands take their wives every weekend to Vermont and go to the drive-in?’”) But he wanted his kids to make the decision. This was their future. The family talked for a long time, and PJ, Tucker, and Cooper finally decided: Let’s do whatever it takes to keep the theater open, and reach out to the community for help. They put a request on their website. Cooper handed out flyers to the cars coming in, PJ hung posters. They set out a donation bucket at the snack shack. They held two
benefit concerts, a benefit auction, sold T-shirts. Money trickled in. They signed up for Honda’s national “Project Drive-In” initiative and urged fans to vote for Fairlee to be one of the five theaters to which Honda would donate new digital projectors. Of course, Fairlee was hardly alone staring at this bullet; most of the remaining U.S. drive-ins faced the same uncertain transition and the same cost. “It’s expensive, and it’s a major commitment,” says Stars and Stripes’ Smith, whose drive-in in Lubbock, Texas, was the first multiscreen to go all digital, “but it’s just what we needed to do.” The Honda voting effort didn’t pan out, and the Trapps were $55,000 short. Knowing there would likely be a waiting list to get digital projectors installed for the 2014 summer season, Peter gambled and ordered the projector, using the money they had raised as a down payment. The family hastily put together a 30-day, Web-based effort to finance the rest through the crowdfunding site Kickstarter. The site uses an all-or-nothing model: If pledged donations didn’t reach the $55,000 goal, they would be zeroed out, and the theater would get nothing. Through the bitterly cold month of February, the family tended to the farm and motel and anxiously watched the computer. “In retrospect,” Trapp says, “probably not the best time to ask for money—when people are thinking about their heating bills, not about going to the movies.” The campaign failed. Still, a new digital projector, with its heavy debt and promise of salvation, was on its way. NOT EVERYONE has suffered because of the digital change. Rather than featuring new releases, popup theaters show classic and niche films for a target audience, meaning they don’t have to invest in expensive new technology. Meanwhile, USA Drive-Ins will soon launch its
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sister effort, Cinema Link, which will offer an expansive library of alternative content so that driveins can keep a greater percentage of box-office sales. (Currently, theaters pay studios the majority of their revenue for new releases.) And while technological disruptions presented potentially catastrophic problems for the Trapps in Vermont, it also allowed them to publicize and market their theater in new ways. The family launched a second Kickstarter campaign and set a more attainable goal, close to $30,000. Their plea went out over Twitter and Facebook. If they could raise that much, they could add it to the $22,000 down payment and close the financing gap to a manageable size. It’s a curious thing, an outdated business asking for donations to make its capital investments. Why would people donate? Why would anyone care? The family had reason to be hopeful. Fairlee is an unusual place for a drive-in theater—Vermont has a reputation for welcoming dreamers and romantics and contrarians. Farmers are still a part of the drive-in’s clientele, but so are writers, loggers, college professors, students, truckers, vacationing families making annual visits, kids from summer camps on Lake Fairlee and Lake Morey, parents who had come here as children now with children of their own. And there’s something harder to identify, something having to do with that sense of community W.D. Wetherell wrote about. Peter Trapp feels it every time someone thanks him at the post office or the general store; he senses it in the gratefulness he hears from moviegoers, in the stories that remind them of their history, that connect them in this place. Thus, while drive-ins aren’t resting on nostalgia, they are tapping into something that’s increasingly elusive in a world dominated by personal devices.
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“I think that people crave collective experiences: People like being with their families, their neighbors, their town and community,” Dever says. “I
he’s a part of something larger that stretches back more than half a century, to the original owner, Reginald Drowns, who stopped traveling around Vermont with a projector and a popcorn machine to bring his road show home for good. Drowns built the Holiday Park Drive-In in 1950, and renamed it the Hi Way 5 Motel and Drive-In when he added six motel units 10 years later. It was the first of its kind in the country. Drowns had strict ideas about the business. He made sure his movies arrived by Thursday each week so he could personally preview them before showing them to the public on the weekend. He installed a button on the wall next to one of the carbon-arc projectors, which he pushed to kill the sound every time a cuss word was coming. He spliced out racy scenes. His wife, Terri, ran the motel in a similar
Peter says he doesn’t really feel like the owner of the Fairlee. “Closing this place would be like closing Mount Rushmore. It belongs to too many people.” don’t think that people really relish watching movies on a phone. They want to watch it together.” Plus, he says, there’s a need for drive-ins to help reintroduce the country to its love affair with film. “Movies are, for better or worse, the key export that America has given to the world.” Trapp has been running the theater for barely 10 years, but he feels
vein. She wouldn’t rent rooms to couples who didn’t look married, or to people who drank beer, which to her included all golfers, hunters, and Dartmouth students. The theater was tucked between a dairy farm and the field where the cows were once pastured. The experience of watching films here included the inconvenience of being interrupted by cows wandering through the parking lot on their way back to the barn. Eventually, the farmer put up a 6-foot-high metal fence around the drive-in parking area. Viewers haven’t been bothered by cows since, though they continue to put up with the high-pitched calls of frogs and crickets. On cool nights late in the season, the river valley fog can turn the screen gauzy or get so thick that viewers can’t see the screen at all. The Trapps show films as scheduled, no matter the weather. “We can’t afford to get a reputation of not staying open when the weather turns sour,” says Peter. He has kept a movie running for a single car.
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He remembers one couple who came to a show on a rainy night. To keep the water off the windshield, they extended a sheet of plywood over the cab of their pickup, counter-balancing the weight by perching a tire on top of it. “Those people were professional,” Trapp says. People still talk about the reopening weekend of 1987. A couple from Connecticut named Ray and Elaine Herb took a chance on reviving the motel and drive-in, which had fallen into neglect after being shuttered for a few years. The new owners showed Good Morning, Vietnam that weekend to a big, boisterous crowd. The picture intermittently dimmed and brightened, and the second reel ran completely the wrong way. “I nearly died,” Elaine told a local writer. “There was a helicopter flying upside down and backwards. It turned out the print hadn’t been rewound, and the leader was spliced on upsidedown. The projectionist stopped the show, and it took a while to fix. One fellow got out of his van and played the trumpet!” The attraction of the drive-in has changed over time. These old cow-field setups had been synonymous with summer in the beginning, when there was little else going on in town. They remained a part of summer when drive-ins elsewhere, sitting on more expensive land, shut down in droves. They became a symbol. Peter says he doesn’t really feel like the owner of the Fairlee. “Closing this place would be like closing Mount Rushmore. It belongs to too many people.” Still, someone must take up the mantle for the place to succeed. “I think drive-ins are the last batch of true American cinematic enterprise,” Dever says. “You can’t hide the weak films. If the concessions are bad, they’re bad. You rise and fall on the strength and character of the person who is operating the drive-in.”
07/08/15 11:33 AM
THE NEW PROJECTOR finally arrived that spring. Trapp quickly learned that the days of receiving movies on eight or nine loaded reels weighing 55-plus pounds were long gone. New movies came on a petite hard drive, in a package smaller than a lunchbox. A few computer glitches, some tense phone calls, and a five-hour service call later, it was ready to go. Cars trickled in and parked around the field, waiting. Night fell. Inside the booth, Trapp pulled a long orange string in front of the projector, lifting up a rusted metal curtain to reveal the hole in the cinder-block wall. He tied the string to an old pipe, inserted the hard drive, and swiveled out a large computer screen. “Welcome to the Starship Enterprise,” he said. Outside on the big screen, the dark scenes were crisp. The bright scenes glowed. An explosion illuminated the entire parking lot. The sound, to Trapp’s ear, was much improved. By Memorial Day weekend, the Kickstarter campaign sat nearly $10,000 shy of its goal with a week to go. A wet forecast kept the turnout low for Saturday’s double feature, though the air stayed dry and pleasantly warm. By 8 o’clock, a couple dozen cars were scattered around the lot. More crept along the gravel drive and pulled up to the ticket booth, where Cooper was handling the money. Cash only. A driver said he only had plastic, but Cooper let him through and asked him to pay at the snack shack, where PJ, Tucker, and Erika took orders and served up fries, popcorn with Cabot butter, Ben & Jerry’s ice cream, and burgers fresh from their farm. George Strait’s “Carrying Your Love With Me” warbled out of a nearby speaker. The donations poured in: $5, $100, $1,000, from Vermont and New Hampshire, from New Jersey, from California. The following Saturday, on the last day of the
campaign, Trapp grabbed some fries from the snack shack and walked quickly to the motel to check on something in the office. While there, he glanced at the screen of his computer and saw a blinking notice. They'd done it. On account of 606 donations, a total of $38,075 raised, they officially met their goal. Not all of the new costs were covered yet, but enough. Sometime after midnight, after the last
Jim Collins is the author of The Last Best League, about the Cape Cod Baseball League. He lives in Orange, New Hampshire, and Seattle.
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your adventure in
San Jose BY BE N MARSHALL
Innovation runs deep in this dot-com destination, the unofficial capital of Silicon Valley. But there’s more to America’s 10th largest city than microchips and tech firms. With 300 days of sunshine a year, San Jose is a haven of outdoor recreation, and its burgeoning art and food scenes have more than passed our beta test. But before you turn to Google to plan your itinerary, tell us more about you.
ARE YOU AN OUTDOOR ADVENTURER page 74 TECHIE page 76
PHOTOGRAPHY BY TAI POWER SEEFF
ARTS ENTHUSIAST page 78 FOODIE page 80
WANT MORE? Browse the Inflight Entertainment Portal for the best spots to eat, drink, stay, and play in your final destination. It’s free!
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San Jose OUTDOOR ADVENTURERS Where to unwind after your day in the sun
Hotel Valencia Santana Row Situated amongst upscale shopping, this 215-room luxe spot offers an impressive (and free) breakfast from the on-site Citrus Restaurant. Hotel De Anza A $5.7 million refresh of this downtown Art Deco hotel is expected to be completed in the fall. The Inn at Saratoga Decompress nightly with free wine and refreshments at this well-kept Victorian retreat.
trail mix Alum Rock Park offers a blend of paved and unpaved paths.
GARROD FARMS This family-owned ranch offers guided horseback tours through the Saratoga foothills, riding lessons, and winetasting trots.
SHORELINE PARK Once a landfill, this 750-acre Mountain View park has repurposed itself as a recreational treasure with golfing, a lake, and 8 miles of trails.
HAPPY HOLLOW PARK & ZOO This hybrid complex may be small in size, but it packs plenty of family fun, like thrill rides, a petting zoo, and more than 140 animals.
Set the Wheels in Motion
In sun-kissed San Jose, consistently mild temps and scenic trails beckon cyclists year-round. Rent a bike from downtown’s Bicycle Express, head east to the foothills of the Diablo Range, and then pedal a 3-mile stretch of trail in Alum Rock Park— one of California’s oldest municipal parks. If you’d prefer to explore on foot, Castle Rock State Park in Los Gatos offers 34 miles of hiking through lush, mossy forest. Gaze upon steep canyons, craggy rock formations, and towering coast redwoods as you traipse along the crest of the Santa Cruz Mountains.
PHOTOGRAPHY COURTESY OF ALEJANDRA RODRIGUEZ/CITY OF SAN JOSE (ALUM ROCK PARK), GARROD FARMS, SHORELINE LAKE, AND HAPPY HOLLOW PARK & ZOO
Three more ways to peek at the Valley
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©2015 Hotel Valencia Corporation. Valencia® is a registered trademark.
HOTEL VALENCIA RIVERWALK | HOTEL VALENCIA SANTANA ROW | HOTEL SORELLA CITYCENTRE HOTEL SORELL A COUNTRY CLUB PL A Z A | LONE STAR COURT
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San Jose TECHIES
Buck’s of Woodside This tchotchkefilled comfortfood joint served as a de facto boardroom for the founders of Tesla, PayPal, Netscape, and Hotmail. The Oasis Order the barbecue chicken pizza at this Menlo Park mainstay where Woz and friends reportedly powwowed. Cin-Cin Wine Bar & Restaurant Google’s first marketing director created the wine list at this lounge, a favorite among Apple, Netflix, Cisco, and eBay execs.
there’s an app for that The first cloudenabled park in pro soccer opened in March.
Get Charged Up
It’s no surprise that Silicon Valley’s athletic venues have taken the lead on innovative fan experiences. At Avaya Stadium—home to MLS’ San Jose Earthquakes, whose regular season runs through October 25—download the in-stadium mobile app to get public transit info, find player stats, navigate the concourses in search of a Chris Wondolowski jersey, and more. In nearby Santa Clara, a state-of-theart beacon network at the $1.2 billion Levi’s Stadium uses pinpointlocation technology that will help you find your seat—and even the shortest beer line—at a 49ers game or next February’s Super Bowl 50. GEEK MY THOLOGY
Make your (not so) inner nerd heard TECH MUSEUM OF INNOVATION Test your cybersleuthing skills, feel the tremble of an earthquake, and grow jellyfish DNA at this highly interactive museum.
COMPUTER HISTORY MUSEUM Journey through tech advancements—from the abacus to the tablet—in Revolution: The First 2000 Years of Computing.
INTEL MUSEUM Discover the microsized world of computer chips and see how they’re constructed at this exhibit space inside Intel’s company HQ in Santa Clara.
PHOTOGRAPHY COURTESY OF JOHN TODD/ISI PHOTOS (AVAYA STADIUM), TECH MUSEUM OF INNOVATION, MARK RICHARDS/COMPUTER HISTORY MUSEUM, AND INTEL MUSEUM
Hotspots for eating like a local tech titan
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San Jose ARTS ENTHUSIASTS purple haze Artist Diana Thater sheds light on dung beetles and our galaxy.
FIND YOUR GROOVE
INTIMATE BAR Swing by Cafe Stritch in the SoFA district for a rotating lineup of mostly no-cover shows with local jazz and indie artists.
INDOOR ARENA The 19,000-seat SAP Center, home of the NHL’s San Jose Sharks, plays host to the likes of Madonna (October 19) and Disney on Ice: Frozen (February 17–22).
Admire Modern Art
West Coast artists have put their stamp on the area’s best collection of contemporary works at the San Jose Museum of Art, set inside a century-old former post office. Relatively small in size (you can make it through in about an hour), a large slate of rotating, thought-provoking exhibitions is the main draw here. Glimpse the fourth part of the ongoing Beta Space series, in which L.A.-based Diana Thater explores the jewel-like dung beetle and its relationship to the Milky Way through a powerful video and light installment, open through September 13. Peruse galleries in the South First Arts District
OUTDOOR FESTIVAL San Jose Jazz conducts a Summer Fest (August 7–9) and Winter Fest each year, spotlighting young musicians who push the boundaries of the genre.
Anno Domini This cutting-edge, urban showroom is credited with transforming the city’s art scene by instigating a First Friday art hop. Institute of Contemporary Art Using LED technology and custom electronics, artist Jim Campbell tests our ability to perceive images, opening November 15. Higher Fire Eye wheel-thrown works from local ceramists, or take a class if you’re in town for a while.
PHOTOGRAPHY COURTESY OF DREW ALTIZER PHOTOGRAPHY (SAN JOSE MUSEUM OF ART), RON ORLANDO (CAFE STRITCH), SAP CENTER, AND DANIEL GARCIA (SAN JOSE JAZZ SUMMER FEST)
Is your ideal live music scene an ...
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Taste Sorghum Ancient Grain, American Grown
Sorghum is a gluten-free, non-GMO whole grain recommended by top dietitians. “With the trend to eat healthier and the need for more nutritious gluten-free options, this must-have ancient grain is set to take centre stage on the culinary scene.”
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Recipes and information on where to buy sorghum can be found at facebook.com/TasteSorghum
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San Jose FOODIES GR APE ESCAPES
Sip some of the Valley’s best vino CIELO ROOF TOP BAR California varietals are front and center at this Hotel Valencia lounge with sweeping vistas of the Santa Cruz Mountains.
TESTAROSSA WINERY Sip a chardonnay or pinot noir in this Los Gatos winemaker’s tasting room, set inside the caves and cellars of a formerly Jesuit-run winery.
RIDGE VINEYARDS Situated high in the Santa Cruz Mountains, this storied winery makes one of the state’s best cabernet sauvignons: Monte Bello.
pig out Konjoe’s pork belly sandwich is topped with pickled apples.
Zeni Ethiopian Go sans utensils and use injera—a flat, spongy bread—to scoop up spicy East African entrées. Nemea Greek Taverna Watch chefs prepare fresh Mediterranean eats like moussaka and skewers of souvlakia at this downtown spot. Mezcal Feeling adventurous? Start with the chapulines (grasshoppers), which are sautéed with garlic, salt, and lime.
Nosh on Food Hall Fare
Can’t agree on what to eat? At downtown’s San Pedro Square Market, there’s no need for consensus. Three food halls house more than 25 vendors, serving everything from pad thai, pulled pork, and brickoven pizza to sustainably sourced ice cream and regional wines. At Konjoe Burger Bar, chef Joey Camacho draws on his Guamanian roots and kicks up his sandwiches with Asian- and Pacific Island– inspired flavors. Once you decide on a dish, chow down in the laidback, sycamore-shaded plaza, where live music sets the mood most Thursday, Friday, and Saturday evenings, starting at 7.
PHOTOGRAPHY COURTESY OF KAT LOR (KONJOE BURGER BAR), CIELO ROOFTOP BAR, TESTAROSSA WINERY, AND RIDGE VINEYARDS
Stamp your palate’s passport with global flavors
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From the Football Field to Business Ownership, This Competitive Family Man is Living His Dream Playing lightweight football at Cornell solidiﬁed a franchise in Westchester, NY. “I keep my grandmother’s picture on my desk as a reminder to competitive edge Lou Giampa developed treat every patient as if they were throughout his upbringing as an my own family,” Giampa said. athlete; an edge that would serve Right at Home Business ownership has allowed him well as a portfolio manager by the Numbers Lou to continue to compete on Wall Street. professionally and still ﬁnd time to attend every little league game. LOCATIONS After a successful 15-year career Giampa says, “My children are 9 450 in 9 Countries though, Lou felt burnt out. “I felt and 7 and I coach their teams. like I was dedicating my life to AVERAGE NET REVENUE Sports have been a big part of my something that wasn’t impacting PER FRANCHISEE ENTITY‡1 life and I enjoy passing that on to my community positively,” he $1,350,469.41 them.” explains. When Lou’s grandmother was diagnosed with brain cancer in 2013, he quit his job and became a Certiﬁed Nurse Assistant to care for her. Through this experience, Lou recognized he was missing fulﬁllment and really enjoyed giving back. In March 2014, Lou opened his Right at Home senior care
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SPECIAL ADVERTISING SECTION
LEGAL INSIGHTS PRESENTED BY
Big Pharma LITTLE YOU Considering a new medication? Here’s what pharmaceutical litigators say you should know BY JESSICA CENTERS GLYNN
Las Vegas-based personal injury attorney Peter Wetherall of the Wetherall Group says consumers need to understand that the FDA does not conduct any testing of drugs before approval, but rather relies on the testing and reporting submitted by drug companies. “Pharmaceutical companies simply don’t tell doctors everything about their products,” says Seth A. Katz, who focuses on dangerous drug and device litigation at Burg Simpson in Denver. So what can consumers do to protect themselves? Be proactive. It’s important to look for a black box warning on the drug’s label, which outlines the drug’s most significant risks. Consumers should make note of a drug’s approved use. Pharmaceutical injuries can stem from an off-label use, which means using a drug for something other than its FDA-approved purpose. Katz says it’s not at all uncommon for doctors to prescribe drugs for off-label uses—and it’s not illegal—but the manufacturers are not allowed to market them that way. For patients, knowing what is (and is not) on the label can help when making decisions with a doctor.
USE GENERICS AT YOUR OWN RISK.
People should also be aware, Wetherall says, that they’re not as protected legally when taking generic drugs. “With little exception, and as a result of a U.S. Supreme court case called Mensing, generic drugs are immune from personal injury lawsuits. So if you are having your prescriptions filled with generic versions of a branded drug, understand that your right to compensation in the event of an injury is dramatically limited.” CONSIDERATIONS WHEN HIRING A LAWYER
Pharmaceutical cases are complex, and the number of firms with experience leading them is quite small. “By no means is it a lottery,” says Tor Hoerman of TorHoerman Law in Chicago. “People seem to frown upon the litigation system, but it serves a purpose, to expose information. There’s an inherent conflict between the provision of information and profit that is at the root of a lot of the deception that occurs. I don’t know what else can be done about that except that when people get injured they should try hard to bring lawsuits to bring that information to the public. I’m not anti-medicine. I’m against companies not providing proper information to doctors or patients.”
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FIND AN EXCEPTIONAL ATTORNEY
© 2015 SUPER LAWYERS, PART OF THOMSON REUTERS. ALL RIGHTS RESERVED.
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SPECIAL ADVERTISING SECTION
LEGAL INSIGHTS PRESENTED BY
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Big Pharma, LITTLE YOU
7/1/15 9:47 AM
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TRAVEL PROMOTIONAL SERIES
Northwest Florida Beaches By Rebecca Keay Some call it the Panhandle, others simply paradise. However you identify it, one thing’s for sure: From Pensacola to Panama City Beach, the sugarwhite sands are not only pristine—they’re plentiful.
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TRAVEL PROMOTIONAL SERIES
Old Hickory Whiskey Bar
Pensacola Lighthouse and Museum
Nancy’s Haute Affairs
Dubbed the “City of Five Flags,” Northwest Florida’s westernmost city has been ruled by Great Britain, Spain, France, the Confederacy, and the U.S. Access this historic coastal town by way of Pensacola International Airport, and then use the following guide to leave your own mark. SAVOR A scenic, 2.5hour drive along the Gulf Coast separates historic Pensacola from hoppin’ Panama City Beach.
While some venture to Nancy’s Haute Affairs for help planning their weddings, locals stop in for a taste of chef Gus Silivos’ Gourmet To Go menu. The dinner offerings at this renowned catering and events company change weekly, but it’s the lunch staples that Pensacolans can’t get enough of. Try the grilled chicken focaccia sandwich, which comes with tarragon-scallion aioli and smoked Gouda. While you wait for your food, shop for stationery, jams, and soap. True foodies may have a hard time deciding what to order at TYPE by Chef Blake Rushing. Sink your teeth into the red wine–
braised octopus with chickpea, carrot, and mint salad, or the house-made squid ink pasta with calamari, snapper, and king oyster mushrooms. You can’t go wrong either way. Don’t miss the weekly specials, like half-off bottles of wine on Wednesdays.
SIP Step away from the coastal vibes and grab a stool at Old Hickory Whiskey Bar. With more than 400 bottles available, there are plenty of ways to drink the “water of life”—whether it’s neat, on the rocks, or mixed in a cocktail—at this bar named after President Andrew Jackson.
PHOTOGRAPHY COURTESY OF VISIT PENSACOLA (UNDERWATER SHIP, LIGHTHOUSE), RIESLING PHOTOGRAPHY (TYPE), STEVEN GRAY PHOTOGRAPHY (OLD HICKORY), NANCY’S HAUTE AFFAIRS (CHICKEN SANDWICH)
NW FLORIDA BEACHES USS Oriskany
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beach adventure for two Find what you’re searching for at VisitPensacola.com
Experience Florida’s beautiful wilderness in Perdido Key. The island’s federal and state parks offer nature trails, water activities, camping and beaches. Perdido Key is also home to world-class golf courses, accommodations and music.
Enjoy some of Florida’s best restaurants, arts, history and festivals. Step back in time in Historic Pensacola Village. Spend an evening downtown with live music and dining under the stars. Or take in a baseball game at our waterfront stadium!
Whether you prefer sand or surf, Pensacola Beach offers a variety of activities from the relaxing to thrilling. Spend a day playing on the world’s whitest sand beaches, bike to historic Fort Pickens, try snorkeling, surfing or catching the big one on a charter fishing trip.
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TRAVEL PROMOTIONAL SERIES
NW FLORIDA BEACHES Dare II
The Lee House
SEE The historic Pensacola Lighthouse and Museum, built in 1859, still offers one of the area’s most stunning panoramic views of the Gulf Coast. For a more exhilarating experience, reserve a spot to see the U.S. Navy’s Blue Angels zoom right past the lighthouse during training runs.
RELAX Overlooking Seville Square in downtown, the Lee House is modeled after the 19th-century home of a Confederate Army officer. This boutique spot features nine different suites, each decorated to symbolize an important figure in the city’s history. Stay in the DeLuna suite named for Don Tristán de Luna y Arellano, the Spanish conquistador who settled in Pensacola in 1559.
Oyster Log at Stinky’s Fish Camp
South Walton Unwind on the sands of South Walton during
nesting season to see turtles hatching and wandering back into the ocean, or bike the Timpoochee Trail to explore the area’s many charming and distinct neighborhoods. SAVOR Seafood in Florida is no joke. At Stinky’s Fish Camp in Santa Rosa Beach, order the oyster log, which comes with 36 mollusks in six flavor-packed varieties, including smoked cheese and bacon, Rockefeller, and garlic butter. Or, if you’re feeling a little more adventurous, try a basket of fried frog legs. You won’t have to eat frogs, but you can get an eyeful of them at George’s at Alys Beach. Founders
Ann and George Hartley have been collecting frog-themed items since 1983, and their assortment is displayed throughout their restaurant. When you’re not playing I Spy for amphibians, decide which side of their menu you want to explore: Behave (organic dishes) or Misbehave (fried goodness). For dinner starters, don’t miss the flatbread with truffled arugula, Parmesan, and pear.
PHOTOGRAPHY COURTESY OF VISIT PENSACOLA (LEE HOUSE), BOND PHOTOGRAPHICS (CONDOR SAILING), AND STINKY’S FISH CAMP
DO Take the 200-foot plunge and visit “the Great Carrier Reef,” 22 miles south of Pensacola. The USS Oriskany, which was built shortly after World War II and intentionally sunk in 2006, is today regarded as the largest artificial reef in the world. Don’t forget your underwater camera. If you prefer to keep your head above water, hop aboard the Dare II, a Condor 40 trimaran. Of the 21 Condor 40s in the world, the Dare II is the only one used in recreational sailing. Expect a surprisingly smooth ride, even at speeds of up to 14 mph (an ordinary sailboat averages about 4 mph).
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Miramar Beach Seascape Sandestin Dune Allen Gulf Place Santa Rosa Beach Blue Mountain Grayton Beach WaterColor Seaside Seagrove
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Seacrest Alys Beach Rosemary Beach
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TRAVEL PROMOTIONAL SERIES
NW FLORIDA BEACHES Growlers from Growler Garage 30A
SEE Although Grayton Beach State Park was once ranked one of the most beautiful beaches in America by coastal ecologist and author Stephen P. Leatherman (aka Dr. Beach), it’s still fairly quiet. Wander across the postcard-worthy sand dunes, and then watch the sun peacefully dip below the horizon.
DO Set aside an afternoon and go for a spin on Timpoochee Trail, named after a 19th-century Euchee Indian chief. The 18-mile path meanders through quaint neighborhoods and past beaches, dune lakes, and state parks. Follow the mile-by-mile guide on visitsouthwalton.com for a list of places to stop along the way. Not traveling with your bicycle? Big Fish Bike Rentals will have you on the trail in no time.
RELAX To fully unwind from a busy day in South Walton, kick up your feet on the balcony of your stylish condo at One Seagrove Place, overlooking the Gulf of Mexico. Each twobedroom, two-bath retreat has all the amenities you’ll need to make it a home away from home. With its location right on Seagrove Beach, you can enjoy complimentary beachside service (two chairs and an umbrella) while soaking up the sun. If you’re looking for a day in town, One Seagrove Place is located within walking distance of art galleries, top restaurants, and enough eclectic shops to fulfill all your souvenir shopping needs.
One Seagrove Place
PHOTOGRAPHY COURTESY OF GROWLER GARAGE 30A, SOUTH WALTON COUNTY TOURISM (TIMPOOCHEE TRAIL, GRAYTON BEACH), AND ONE SEAGROVE PLACE
SIP It’s always 5 o’clock somewhere along the beach. Growler Garage 30A in Gulf Place boasts 40 frosty beers on tap. Want to sip one on the sands? Fill a growler (essentially an oversize to-go bottle) with Grayton Beer’s 30A Beach Blonde Ale.
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Find your perfect beach retreat along Northwest Florida beaches. Explore our portfolio of fully-furnished beach vacation rentals at MyRQBeachRetreat.com Book your vacation: 844-846-0945 Let us manage your vacation rental: 866-985-9271 Purchase a condo or beach home: 844-211-4692
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NW FLORIDA BEACHES
For a true taste of costal living, look no further than WaterColor Inn & Resort, a St. Joe Club & Resorts property. The guest rooms, complete with king-size beds and 100-percent Egyptian cotton sheets, are decorated with the natural colors of Northwest Florida’s landscape. Splashes of turquoise, ocean-inspired artwork, and waterfront views will make you feel like you’ve never left the beach. To relax further, schedule the spa’s signature WaterColor Well-Being Massage in-room, so you can unwind in the comfort of your own accommodations. WaterColor Beach Resort’s Boardwalk
Panama City Beach
Panama City Beach
A flight into Northwest Florida Beaches International Airport puts you just 30 minutes from the emerald waters of Panama City Beach. This sun-drenched destination offers plenty of outdoor thrills, but don’t forget to refuel with its renowned coastal cuisine. SAVOR When looking up at the large, light-studded oak tree in Firefly’s main dining room, it’s not difficult to imagine you’re sitting outside a Mediterranean bistro. Try a bowl of the she-crab soup to whet your appetite, and then dig into the panseared Long Island duck breast,
served with thyme gratin potatoes and an apple cider sauce. Be sure to check out the 535 Library Lounge before or after the meal, and sip on cocktails while perusing Firefly’s collection of old books. For a more casual meal, swing by Finns Island Style Grub. This no-frills trailer first slid open its
Captain “Fearless” Phil
PHOTOGRAPHY COURTESY OF PANAMA CITY BEACH CVB (FAMILY ON BEACH), PIRATE CRUISE (PIRATE, CRUISE SHIP), WATERCOLOR RESORT (BOARDWALK), TIDEWATER BEACH RESORT (TIDEWATER BEACH RESORT)
TRAVEL PROMOTIONAL SERIES
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screen window in 2009 and has been dishing up some of the area’s best fish tacos ever since. Hungry beachgoers are known to come in waves, so the line may be long. But the made-to-order munchies are well worth the wait. For a true Panama City Beach watering hole experience, find your way to Fishale Taphouse and Grill. The gastropub opened just three years ago but has already made a name for itself as one North Florida’s favorite craft-beer houses. Try one (or a few, if you’re so inclined) of the more than 65 beers on tap, including locally, nationally, and internationally brewed drafts. If you don’t know where to start, go for the crowd-favorite Abita Andygator, or just ask for samples.
SEE Take a break from the beach for a bit and wander into the lush, forested Panama City Beach Conservation Park. The 2,900-acre escape is teeming with wildlife, so pack those binoculars and cameras for impromptu sightings.
DO Ahoy matey! Throw on a pirate hat and channel your inner Captain Jack Sparrow on board the 85foot Sea Dragon Pirate Cruise, a modern-day replica of a centuriesold pirate ship. This two-hour excursion travels along the coast as Captain “Fearless” Phil points out numerous species of birds and fish. Young ones will stay entertained thanks to sword fighting, treasure maps, pirate tattoos, and even a pint-size cannon. Want to get even closer to the water? Rent a surfboard or paddleboard from Mr. Surf ’s Surf Shop. Before heading off to the beach, eye the Wall of Fame, featuring photos of patrons who have purchased boards from Mr. Surf ’s since the shop opened in 1980.
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ResortQuest’s Tidewater Beach Resort
RELAX Literally steps from one of the area’s largest private beaches, which spans the length of two football fields, the 31-floor Wyndham ResortQuest’s Tidewater Beach Resort houses 570 luxurious, condo-style units with incredible views of the Gulf of Mexico. Worn out from your day in the sun? Check out the in-house movie theater, game room, or simply sit back and relax on your porch overlooking the ocean with a homemade cocktail. Sea Dragon Pirate Cruise
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SPECIAL PROMOTIONAL SERIES
FOCUS ON REAL ESTATE
Focus on Real Estate By Leigh Morgan The rent vs. buy debate is over. According to real estate website Trulia, owning a home is cheaper than renting in all of the United States’ 100 largest metro areas. Factor in stable housing conditions and low mortgage rates, and you’ll see why new homebuyers—from millennials to baby boomers—are emerging in the marketplace.
FIRST-TIME HOMEBUYERS have one
thing in common: saying goodbye to their landlord. While home ownership may be a step toward personal or financial goals, the likelihood of unexpected repairs can be intimidating. Today’s potential buyers are seeking move-in ready options with little foreseen maintenance, and many desire new, energyefficient homes that will reduce their bills and carbon footprint. As a result, more and more buyers are turning to homebuilders who offer turnkey properties and extensive home warranty programs. Purchasing a home from a builder is not only a sound real estate investment; it also lets homeowners maintain their lifestyle. Two homebuilders in particular are making the transition from renting to owning a more seamless one. august 2015 southwest 97
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SPECIAL PROMOTIONAL SERIES
FOCUS ON REAL ESTATE
A split three-car garage comes standard in the Carlyle model at Valencia Lakes.
GL Homes Some of GL Homes’ value-added services may not be visible at first glance. For nearly 40 years, the Florida-based builder has mentored prospective owners through the buying process, offering tips on home selection and home warranty, as well as mortgage solutions. THIS GUIDANCE HAS proven helpful
to both first-time homebuyers and real estate veterans. GL Homes’ standard features include a complete appliance package, concrete roof tile, a screened and covered patio, and tile in all main living areas. Homebuyers can expect few initial repairs, but should maintenance needs arise, a variety of warranty options also come standard. In addition to their service and warranty program for individual buyers, GL Homes builds quality new communities throughout Florida. Each is carefully planned to be both beautiful and functional— balancing the use of open space, lakes, and recreation areas. More
than 63,000 homeowners can attest to GL Homes’ communities and craftsmanship.
VALENCIA LAKES Lifestyle is of utmost importance at Valencia Lakes, a GL Homes community in Tampa, Florida. This active-adult neighborhood has villas and single-family residences that are perfect for retirees, offering resort-style amenities and lowmaintenance living. Its numerous on-site amenities— including a fitness center, resortstyle pool, tennis courts, resistance pool, softball field, pickleball court, and aerobics studio—are among this community’s most talked-about
features. Residents also have access to an art studio and wine bar inside a 27,000-square-foot clubhouse, which serves as the Valencia Lakes focal point. The community frequently hosts Broadway-style shows and social events as well. A full-time lifestyle director organizes clubs and activities, and is available to help residents navigate the abundance of amenity programs. Valencia Lakes differs from other active-adult communities because it offers a small, boutique experience for residents, says Marisa Lufkin, project manager and vice president of GL Homes. “Our buyers choose to live in Valencia Lakes because they want to enjoy their retirement years by taking up new hobbies, meeting new friends, and staying active,” says Lufkin. In addition to GL Homes’ warranty options, front- and rear-yard maintenance comes standard in a Valencia Lakes property with HOA dues, further protecting homeowners from potential maintenance and repair costs.
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55 LIFESTYLE +
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Stay in a new home in this fabulous Tampa, Florida community for 3 days & 2 nights – only $99. Enjoy the lifestyle and explore the area’s golf, beach and boating opportunities. Tour our decorated models.
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See our new home designs spanning 1,321 to 3,273 a/c sq. ft. with 2-4 bedrooms. Schedule your visit to Stay & Play today!
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27,000 sq. ft. CLUBHOUSE Includes: RESORT-STYLE POOL • TENNIS • FITNESS • YOGA • CAFE • CARD ROOMS • SPA 100’S OF CLUBS & ACTIVITIES • BILLIARDS • EVENTS • PICKLEBALL • CARD ROOMS ART STUDIO • SOCIALS • DOG PARK • SOFTBALL • COMMUNITY GARDENS & SO MUCH MORE
Broker must accompany client during client’s initial visit to this community. Both the client and Broker must execute the Developer’s Registration Form on the initial visit. Broker must also execute the Developer’s Broker Participation Agreement. Valencia Lakes is being developed and sold by Hillsborough County Associates II, LLLP. The complete offering terms are in an offering plan available from Sponsor. File No. H11-0010. Promotions, prices, terms and features are subject to change without notice and do not include optional features or premium for upgraded homesites. Valencia is designed for residents aged 55 & older and is intended to meet the exemption under the Federal Fair Housing Act. ©2015 4300-285 5–2w1-15
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Spotlight destination: Vineyard Heights, Winchester, CA
No matter where your travels take you, thereâ€™s no better feeling than coming home. Explore K. HovnanianÂŽ HomesÂŽ neighborhoods throughout Arizona, Northern and Southern California and Dallas-Fort Worth to find your ideal final destination. With communities of charming single-family homes, townhomes and estate homes in luxurious golf communities, and resort-style active adult communities, there is a home for every family. With impressive quality, value and energy efficiency, we build the best destination of all... Home.
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Looking for a new home, but unsure where to start? Contact our friendly Community Information Specialists at the numbers listed above.
Pricing features and availability subject to change without prior notice. We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers to obtaining housing because of race, color, religion, sex, handicap, familial status, or national origin. ©2015 K. Hovnanian ® Great Western Homes, LLC. (ROC 188563) ©K. Hovnanian ® Companies ® of California, Inc. ©K. Hovnanian ® Homes Northern California, Inc. Equal Housing Builder.
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SPECIAL PROMOTIONAL SERIES
FOCUS ON REAL ESTATE The Pinyon Flats model offers a spacious living room and a large covered patio.
K. Hovnanian Homes
Prospective buyers have turned to K. Hovnanian Homes during the house-hunting process for more than half a century. The builder offers an array of communities and home types to suit a range of tastes. WHETHER BUYERS ARE looking
for their first home, moving up to accommodate a growing family, or seeking resort amenities in a retirement community, K. Hovnanian Homes has a neighborhood designed for everyone. The builder offers single-family residences, townhomes, condos, mid-rise residential buildings, and active-adult communities. As the nation’s sixth-largest homebuilder, the company serves 16 states: Arizona, California, Delaware, Florida, Georgia, Illinois, Maryland, Minnesota, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Texas,
Virginia, and West Virginia, plus Washington, D.C. Buyers can select from K. Hovnanian’s multitude of move-in ready homes, with upgrade options and energy-efficient features. The builder’s reputation for quality and its homeowner warranty program have helped to put new and returning homebuyers at ease. “We are especially pleased by the number of our homeowners who have purchased their second, third, or subsequent K. Hovnanian home—an honor that underscores their confidence in us,” says Andy Pedersen, group vice president of marketing and merchandising.
FOUR SEASONS AT TERRA LAGO K. Hovnanian’s newest active-adult community offers a wide variety of home types and price points. This gated Indio, California, neighborhood is perfect for retirees looking for new scenery or an escape from winter weather. The community is located near casinos, golf clubs, and Palm Springs’ shopping, dining, and entertainment. Residents at the Four Seasons at Terra Lago can expect an enhanced lifestyle and world-class resort amenities. The Lodge, a 22,000-squarefoot recreation center, features a fitness facility, yoga and aerobics studio, indoor and outdoor pools, grand ballroom, library, billiard room, beauty salon, massage room, lounge, and bistro. A full-time activities director is also on hand to organize clubs and on-site events. The Four Seasons at Terra Lago regularly hosts arts and crafts shows as well as wine tastings and beach parties.
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Where to Go Next
Need a reason to get away in September or October? Find it here.
SET YOUR SIGHTS ON
San Diego › Scottsdale, AZ Raleigh, NC › Windsor, VT Mesilla, NM › Indialantic, FL Grapevine, TX › Denver Mountain View, CA
/ SCOTTSDALE, ARIZONA Get Tropical For a taste of Brazil without the long trip, seek out Scottsdale’s sixth-annual Brazilian Day Arizona Festival. Take part in fun and interactive workshops— including classes in traditional dance and musical instruments—or try your hand (and foot) at the Brazilian martial art capoeira. Outside, bands playing samba, forró, pagode, and other South American tunes will get festivalgoers up on their feet. For the little ones there’s face painting and arts and crafts, as well as kid-themed dance and music lessons. A highlight of this year’s fest is an appearance by 114-year-old Brazilian author Bernando LaPallo. Talk about a classic. braziliandayarizona.com
CONTINUED ON PAGE 105
PHOTOGRAPHY BY JUAN LOZA
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SEPTEMBER 12 INDIALANTIC, FLORIDA
Outrun the Tortoise East of Orlando, Brevard County runs along the Atlantic Coast, and its beaches serve as nesting grounds for sea turtles. A crowd of nearly 3,000 will turn out in support of the marine critters at the Turtle Krawl 5K, which begins and ends at James Nance Park and loops through the streets of Indialantic. If a tortoise’s pace is more your speed, consider joining the competitive or noncompetitive walkers’ divisions. Kids can get moving too with the quarter-, half-, or full-mile routes, or the 50-yard finish-line sprint. Proceeds from the race benefit the Sea Turtle Preservation Society, particularly its commitment to funding the Brevard Zoo’s Sea Turtle Healing Center. (The county’s first rehabilitation facility for the aquatic reptiles opened in April 2014 thanks to Krawlers’ support.) Afterward, stick around for a postrace breakfast and massages. turtlekrawl.com SEPTEMBER 12–13 MOUNTAIN VIEW, CALIFORNIA
Sip through Silicon Valley Downtown’s Castro Street, with its charm and global influences, is an ideal locale for the Mountain View Art & Wine Festival, a multicultural celebration featuring food, music, brews, and, of course, art and wine. This year’s event, the 44th annual, will highlight local varietals in the “Wine Haven, Taste of the Mountains Passport Days.” Sample vino from vintners like Domenico, Cinnabar, and Savannah-Chanelle, while enjoying hors d’oeuvres and live music. A diverse lineup of 13 bands performing everything from salsa and Motown to disco and jazz will grace the Civic Center Plaza Music Stage as well as multiple spots on the street. In between drinking and dancing, don’t miss the handcrafted wares of more than 600 artists set up along Castro. Buyers and browsers alike will appreciate the one-of-a-kind vases, clocks, dishes,
stained-glass, etchings, photography, jewelry, and more. Traveling with the family? The under-21 crowd is not forgotten here: Kids’ Park will feature bungee jumping, a 24-foot climbing wall, face painting, body art, and carnival rides. The community stage will also showcase an array of young performers in a live America’s Got Talent–style contest. mountainview.miramarevents.com SEPTEMBER 13 WINDSOR, VERMONT
see georgia aquarium from 30,000 ft AND GET A DISCOUNT ON TICKETS.
America’s favorite side dish gets a hand from gourmet Vermont cheese at the third-annual Vermont Mac & Cheese Challenge. Given that one of the festival’s chief sponsors is the neighboring Harpoon Brewery, there’ll be plenty of mouthwatering pairings from the region’s top chefs and restaurants, as well as brews available for purchase. (For those inclined to whine about the lack of wine, cheesemaker Rick Woods retorts, “Have you seen a cow eat a grape?”) Whether you’re into the nutty flavor of the AleHouse Cheddar or the spicy Hot Pepper WindsorDale, cheese connoisseurs, adults, and children will all get to vote for their favorite takes on the classic. While each chef prepares 200 pounds of cheesy goodness, dishes go quickly. vtmacandcheese.com SEPTEMBER 17–20 GRAPEVINE, TEXAS
Toast Texas Wine Get your fill of fine wine at the 29th annual GrapeFest, held 30 miles northwest of Dallas in downtown Grapevine. In addition to spotlighting the pride of vintners from across the Lone Star State, this year’s event will also feature bottles from Oregon and Argentina. Sip some bubbly while listening to live tunes on one of the Champagne Terrace stages, or roam the many wine pavilions for abundant samples. Cast your ballot at the People’s Choice Wine Tasting Classic, and show off your skills (and bravery) at the Champagne Cork
VISIT GEORGIA AQUARIUM ONLINE TO SEE OUR LIVE WEBCAMS*. You’ll get a glimpse of the world’s most magical aquarium – and the amazing animals who live here. Then book your ticket to come see in person – one low price gets you into all the exhibits.
Georgia Aquarium is a not-for-profit organization, inspiring awareness and conservation of aquatic animals. *Wi-Fi is available for purchase on select flights
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W H AT SA M H O U S TO N R E A L LY SA I D
Shoot-Off. Then gather a bunch of friends and kick off your shoes to take part in the GrapeStomp. The festival also includes a kid-friendly carnival and midway, wine dinners, and an auto show featuring more than 80 Italian cars. grapevinetexasusa.com SEPTEMBER 18–20, 25–27 DENVER
Hunt for Oktober
— Sam Houston
Had Sam Houston and Gen. Santa Anna sat at a Boudro’s riverside table to share a Blackened Prime Rib and a nice Cabernet Sauvignon, things may have turned out more amicably. So, if you want to write some Texas history for yourself, join us for lunch or dinner. Frommers says “Everybody loves this old standby on the River Walk.” Join us riverside, inside or (with reservations) on a barge dinner cruise. A T E XAS B I S T R O
2 1 0 . 2 2 4 . 8 4 8 4 / 4 2 1 e. c o m m e r c e / s a n a n t o n i o / b o u d r o s . c o m
Quick! What do bratwursts, dachshunds, and kegs have in common? If you said “absolutely nothing,” guess again; the answer is Denver Oktoberfest. The 46th annual celebration of all things German returns this year and is expected to draw crowds of more than 350,000. Beer, food, and lederhosen are all part of the lineup, but what about those dachshunds? Bring your wiener dog down to 21st and Larimer streets to test his speed against other furry friends in the popular Long Dog Derby. There’s even a category for handicapped canines (the Hot Dog Cart). Human attendees can indulge their growling stomachs and competitive spirits with bratwurst eating and keg bowling. thedenveroktoberfest.com
SEPTEMBER 19 RALEIGH, NORTH CAROLINA
The percussive sounds of cicadas on balmy summer nights provide the theme for the North Carolina Museum of Natural Sciences’ 19th
PHOTOGRAPHY BY EVAN SEMÓN
prost! Join more than 350,000 of your closest friends at Denver’s Oktoberfest.
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annual BugFest. More than 100 free exhibits, events, and lectures on everything from beekeeping to the mating rituals of different insects and crustaceans are on tap, and guests are encouraged to sound off with homemade noisemakers during the parade. Expect an appearance by Zack Lemann, bug chef and chief entomologist at The Audubon Insectarium of New Orleans, who will join others at Café Insecta to dish up the best
in crawly cuisine, from chocolate chirp cookies to hush gruppies. More than 35,000 are expected to attend. bugfest.org OCTOBER 11 SAN DIEGO, CALIFORNIA
Start Your Engines
Traffic is expected to come to a standstill in the historic Gaslamp Quarter for the seventh year in a row as automobile aficionados revel in more than 150 makes and
THE CENTER FOR REGENERATIVE MEDICINE A NON-SURGICAL TECHNIQUE TO FIGHT AGAINST ARTHRITIS AND SPORTS INJURIES
models, from classics to contemporaries, at the Fifth Avenue Auto Showcase. Italian exotics like Maserati and Ferrari, vintage American motorcycles, and cutting-edge hybrids will line the street from 11 a.m. to 4 p.m. Get behind the wheel and show off your skills in a Park2Win Challenge, where the best parker walks away with an iPad Mini. Afterward, shift gears a bit and explore the district’s numerous shops, galleries, and open-air patios before voting begins for the highly anticipated “People’s Choice Award,” where attendees get to pick their favorite vehicle on display. Winners are announced later that afternoon at Henry’s Pub. Think your car is worthy of some hardware? The deadline to enter your hot wheels into this year’s showcase is September 25. gaslamp.org OCTOBER 30–NOVEMBER 1 MESILLA, NEW MEXICO
Honor the Departed
The Knee Diaries: SJ is a 60-year-old male with the chief complaint of knee pain who visited The Center for Regenerative Medicine over a year ago. He was diagnosed with bone-on-bone osteoarthritis of the left knee, causing much pain and discomfort; at that point he was told only a total knee replacement could help him. He is otherwise healthy. On exam he had point tenderness to the medial side of the left knee (medical lingo: inner side). An X-ray showed severe arthritis of the knee (X-ray on the left). Patient started receiving treatments at The Center for Regenerative Medicine. Today he is feeling better (X-ray on the right). This is how it works: The physician introduces Cell Therapy into damaged, arthritic cells by means of a precise injection. This process is followed by several other modalities, including Collateral Artery Flow Exercises (C.A.F.E.), in order to accelerate the process. Depending on tissue damage, severity of the condition and the size of the joint that needs to be injected, people usually need a series of 1 to 6 treatments to improve. There is usually no downtime, and people can go back to their usual activities or work immediately. The treatments can help most musculoskeletal problems such as low back pain, neck pain, knee pain, shoulder pain, whiplash, sciatica, tendinitis, sprain, strains, torn ligaments and cartilage damage. Located in Miami, Florida, The Center for Regenerative Medicine includes a team of professionals that are dedicated to improve your quality of life, paving the way to enhance the science of non-surgical orthopedic medicine. World champions, sports legends, professional and amateur athletes, dancers, and people with just plain pain and arthritis go to The Center for Regenerative Medicine for nonsurgical orthopedic care. Using the facility to improve their condition, thousands of successful cases have been treated over the past nine years.
For more information and to read more on “The Knee Diaries”, please visit www.arthritisusa.net or call (305) 866-8384, International: (305) 866-6995.
For three days a year, the oldtimey town of Mesilla, 47 miles north of El Paso and originally part of Mexico, pays homage to its roots and comes to life—if you will—to honor those who have passed. This year’s Día de los Muertos (Day of the Dead) celebration, held in Old Mesilla Plaza, will feature lively music, arts and crafts, and kid-friendly activities, not to mention more than 20 vendors serving up authentic food. Tributes to difuntos (the departed) include homemade altars, sugar skulls, photos, flowers, and pan de muerto, a sweet bread. The spirited event culminates on the evening of November 1 with a candlelight procession to the San Albino Cemetery, during which it’s customary to wear black and white face paint and skeleton motifs. Musical instruments and noisemakers are also encouraged. After all, the goal is to awaken the dead from their eternal sleep to share in the festivities. mesillanm.gov
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All in a Day’s Work BY DOUG PETERSON 1
1 Potentially messy
A puzzle for starters. Answers on page 116
5 Former Russian 9 14 15 16 17 18 19 20 23 24
25 28 31 35 38 39 40 41 42 43 45 47 48 49
ruler Golden Arches pork sandwich Gumbo or gazpacho Machu Picchu builder Gradually destroy Sweat source Blockhead Lent a hand to Hanky-panky One more than uno “(Sittin’ On) The Dock of the Bay” singer Redding Cubes that cool cola Mammoth tooth Offer on a wanted poster “Feel Like Makin’ Love” rock group “Milk’s favorite cookie” Build a new room, say Roth ___(savings plan) Church platform Horse rider’s strap Refuses to budge Seven-time Wimbledon champ Graf Steam whistle sound Symbol for Superman Hard-to-control impulse
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1 Mind reader’s
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46 Brothers, in
50 I Love Lucy
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Cowboy role Unkind person Raises a false alarm Towel holders “Beware the ___ of March” 13 Quilt’s spot 21 Off 22 Modest response to a compliment 9 10 11 12
29 30 32 33 34 36 37 41 43 44
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52 53 54 55 56 57 58 59 62
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That’s a Switch BY DOUG PETERSON 1
1 Home of Sinbad the
Sailor Swiftly, briefly King ___ To come Cocktail garnish ___ Star Wars (popular toy line) Baked treat made with hay? Privy to Logician’s word Metaphorical deserter “I need you here!” Clear up, in a way West Side Story role Oaf stranded on an iceberg?
32 35 36 37 39 40 41 42 44 45 48 49 52 54 56 58 59 62 63 64 65
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22 24 26 27
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25 Kind of history 26 Shot that misses 28 29 30 31 32 33 34 38
40 42 43 46 47 50 51 52 53 54 55 57 60 61
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7/7/15 8:51 AM
For more braintraining games from Gareth Moore, visit brainedup.com.
BY GARETH MOORE
United States Sailboat Show October 8-12, 2015 Annapolis, MD l
Cruisers University October 12-15, 2015 Annapolis, MD l
United States Powerboat Show October 15-18, 2015 Annapolis, MD l
Bay Bridge Boat Show April 15-17, 2016 Stevensville, MD l
Annapolis Spring Sailboat Show April 22-24, 2016 Annapolis, MD l
Cruisers University April 21-24, 2016 Annapolis, MD l
SCAN FOR TICKETS
How-To / Fill in the blank squares so that the numbers 1 to 9 appear once in every row, column, and 3-by-3 box. There is only one solution per puzzle. Answers on page 116
7/6/15 4:43 PM
Magnetic Steel Whiteboard Wall Panels
Porcelain-Like Steel Surface WhiteWalls.com 800 624 4154 ®
CARES® Airplane Safety Harness Kids Fly Safe with CARES® Airplane Safety Harness. The only FAA approved harness-type child restraint approved for taxi, takeoff, turbulence, and landing. It’s perfect for toddlers old enough to sit alone, but too small for the seatbelt. Since the child is comfortably secured, they will more likely stay seated and can’t kick the seat in front of them. CARES Airplane Safety Harness is portable, lightweight, and simple to install.
ELECTRONIC WART REMOVER One 3 minute home treatment completely eliminates the wart 100% successful Simple Effective Permanent
www. kidsflysafe.com (800) 645 0234 www.wartabater.com email@example.com
A San Francisco Bay Area Tradition Since 1894
T he Fentons philosophy centers around
providing the community drawn to our 121 year-old creamery with a memorable experience at an age-old destination.
Generations of families travel from near and far to visit Fentons Creamery, looking forward to our trademark tradition of delivering our famous handcrafted ice cream and fountain treats! Come visit us at: Oakland International Airport near gate 25 In Oakland at 4226 Piedmont Avenue Nut Tree Plaza In Vacaville at1669 East Monte Vista Avenue
Check out our digital edition at southwestmag.com for content we couldn’t quite fit in the magazine. www.fentonscreamery.com TO ADVERTISE IN MARKETPLACE, CONTACT JAMIE.MOSTOFIAN@PACECO.COM
7/1/15 2:54 PM
All in a Day’s Work E S P S
G O O F
I B A R S S T C B S
C A D E T T U H O H
G U R U T E D D I E O S A R A
S P E N D C C O N F U S I N G
N O T O N F R E R E S
T I D Y S U M
S N O B I S P I S T I G E N T H E S L
A C L U CS K A R A T
R A T S O N A N O
E A V E
R H E A
That’s a Switch
A M C R E R A I I N E T I S R E W Y O A L D S F O T G I G P R I A N Z R D M K O
R O D S
I B D E E D S
B A B E
A R T I E
R E A R S
S E A N
E R O I D C E
P C O I F S B O T H
D O R M S S
A H A R D R U N D O T E S A U
S E R G E E B E E R H A L L S
R A N O F F H I A M A R O C K
A D M I O R A L T T R E B O A
P A U R G E S T S H E R P A S
A L F A K E S T E E M A A L E
S I F T Z I L C H C C L X
A M I H M I S C U E S S K Y Y
P E N D A N T U R A D I O L D
Y A K O R G I P E R U L F B I
C L I N I C A L A T E L L O N
R E N T A L C A R W T E E N S
A G O G S O R Z O I S N I D E
B O N O T D E A N N
A S S T
Building a successful business in childcare. Building a better life and a better community. Before owning a Kiddie Academy franchise, Katie and Larry Moore were up-and-coming business professionals. Katie brings more than 10 years of experience working for a large payroll corporation while Larry remains a prominent player at the Chicago Board of Trade. As the parents of two children, they struggled to find a satisfactory
daycare in the area. It was during their search that they decided to embark on a lifelong dream of owning a business. The Moores fell in love with Kiddie Academy, as they believe the franchise possesses all of the qualities they were looking for: caring teachers, a fun atmosphere and a strong curriculum. The Moores revel in their new found sense of purpose in owning a Kiddie Academy franchise. Their children have also seen the perks of their parent’s new business. They’re making lots of new friends and learning essential life skills, all while under the care of their parents! Knowing their children and community are receiving the best education and child care possible has proved to be the biggest benefit of them all.
Kiddie Academy of Bolingbrook Classroom
Katie and Larry Moore Kiddie Academy of Bolingbrook, Illinois
The Moores are so happy with their academy in Bolingbrook, Illinois that they recently signed an agreement to open a second. Learn about Kiddie Academy at www.FranchiseKA.com or by calling 410-777-5352.
WITH KIDDIE ACA DEMY, YOUR DRE AM S C AN BE REALI ZED.
7/6/15 4:43 PM
Now You Know...
Grandover Resort has the look and feel of a private European estate — only it’s not.
f8 Photo Studios
Aesthetic Images Photography
This luxury resort features 247 gracious guest rooms and suites, 36 holes of world-class golf, a full-service day spa, and a premier conference center. A hidden gem, Grandover awaits your presence in the rolling hills of central North Carolina. 1000 Club Road • Greensboro, North Carolina 27407 • 800.472.6301 • 336.294.1800 1000 Club Road • Greensboro, North Carolina 27407 • 800.472.6301 • 336.294.1800
W W W W W W .. G G R R A A N N D D O O V V E E R R .. C C O O M M
2/5/14 9:43 AM
Advertiser Directory business 64
Dragon Products 800.231.8198 dragonproductsltd.com
Miracle Mile Shops 888.800.8284 miraclemileshopslv.com
Dr. Bassin Hair Restoration Center 855.234.HAIR orlandohairmd.com
ITI Manufacturing 888.855.2502 itimanufacturing.com
OEO 800.553.2112, oeo.com
Kiddie Academy 410.777.5352 franchiseka.com
Off LeaseOnly.com 855.474.6123 offleaseonly.com
Dr. Yates, M.D. 312.261.0872 dryateshairscience.com
NTM 800.248.5360 ntmusa.com
Paul Fredrick 800.247.1417 paulfredrick.com
Hotze Health & Wellness Center 888.504.3063 hotzehwc.com/southwest
Thomson Reuters superlawyers.com
People Tools for Love and Relationships peopletoolsbook.com
United Sorghum Checkoff Partners healthysorghum.com
San Antonio Shoemakers 877.782.7463 sasshoes.com
Right at Home 877.697.7537 chooserightathome.com Seniors Helping Seniors seniorshelpingseniors.com
The Wartabater Company 800.645.0234 wartabater.com
computers and communication 135, ASUS Computer BC International asus.com/us
Timepieces International, Inc. 877.550.9876 timepiecesusa.com
hotels, resorts, and conferences 65
Aloft Hotels alofthotels.com/wxyzbar
Choctaw Casino Resort 888.652.4628 choctawcasinos.com
Varidesk 800.990.0339 varidesk.com
Chumash Casino 800.CHUMASH chumashcasino.com
Durango 866.442.4908 durangoboots.com
White Walls 800.624.4154 whitewalls.com
Element by Westin elementhotels.com
Four Points by Sheraton fourpoints.com
Elite Connections 800.923.4200 eliteconnections.com
Grandover Resort grandover.com
Fairchild & Co. 800.773.8123 fairchildjewelry.com
House of Blues Foundation Room 702.632.7631 houseofblues.com/ lasvegas/fr
Jeff Dunham at Planet Hollywood 800.745.3000 planethollywoodresort.com
Jersey Boys 800.745.3000 jerseyboysvegas.com
One Seagrove Place 800.368.9100 oneseagroveplace.com
Dripping Springs Vodka drippingspringsvodka.com
GelProElite 866.435.6287 gelpro.com It’s Just Lunch 800.858.6526 itsjustlunch.com MacNeil Automotive Products Ltd. 800.441.6287 weathertech.com
United Association of Veterans in Piping uavip.org
Trinity University visit.trinity.edu
UC San Diego ucsd.edu
health and medical 106
California Physical Therapy Association 800.743.2782 ccapta.org Center for Regenerative Medicine 305.866.8384 arthritisusa.net
118 southwest august 2015
F1_Advertiser Directory_MR.indd 118
7/6/15 11:40 AM
Pineapple Hospitality 866.866.7977 staypineapple.com
Rod Stewart at Caesars Palace 800.320.9763 thecolosseum.com
Rodizio Grill rodiziogrill.com
Tilted Kilt tiltedkilt.com
St. Joe Club & Resorts 855.420.9253 stjoeclub.com
Annapolis Boat Shows 410.268.8828 annapolisboatshows.com
Station Casinos sclv.com
Clear Me clearme.com
Stratosphere 702.380.7777 stratospherehotel.com
Dallas Area Rapid Transit dart.org
Georgia Aquarium 404.581.4000 georgiaaquarium.org
K1 Speed 888.K1.KARTS k1speed.com
Kids Fly Safe kidsfl ysafe.com
Merlin Group Madame Tussauds 702.862.7800 madametussauds.com
Panama City Beach CVB visitpanamacitybeach.com
Visit Pensacola visitpensacola.com
SuperShuttle 800.BLUEVAN supershuttle.com
The Parking Spot theparkingspot.com
The National WWII Museum 504.528.1944 nationalww2museum.org
real estate 99
GL Homes Valencia Lakes glhomes.com
100– K. Hovnanian Homes 101 khov.com/southwest 91
ResortQuest Real Estate Vacation Rentals 844.846.0945 myrqbeachretreat.com
Wild Horse Ranch 877.547.4332 whranch.com
Best American Steakhouses 727.466.0433 bestamericansteakhouses. com
Best of Italian 727.466.0433 bestofthebestitalian.com
Boudro’s on the River Walk 210.224.8484 boudros.com
Fenton’s Creamery fentonscreamery.com
Hard Rock Café hardrock.com
adventure in san jose
20, 21 IFC– 1
Landry’s 800.552.6379 landrysinc.com
Finally, comfort that looks as good as it feels.
Walton County Tourist Development visitsouthwalton.com
Valencia Group Hotels 866.842.0100 valenciagroup.com
WORLD’S MOST COMFORTABLE FLOOR MAT
Organic textures, inspired patterns, fresh colors 100+ pattern, color & size combinations Patented Dual Comfort Core™ Soothing gel + energy-return foam Revolutionary comfort & support No-curl, reinforced edges 5-year warranty
F1_Advertiser Directory_MR.indd 119
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PRODUCTS AND SERVICES
How Can We Help? LEAVE IT TO ME Helen Lauvao, Customer Service Supervisor Business Select® fare: A1–A15 boarding, maximum Rapid Rewards® Points, Fly By® priority lane access (in select cities), and a free premium drink on day of travel. Cheers! EarlyBird Check-In®: We’ll automatically check you in, and you can get a better boarding spot. Southwest. com/earlybird Click ‘N Save®: Great travel deals in one email to save you time and money. Southwest.com/email
THANKS FOR FLYING Tony Roach, Marketing & Loyalty Rapid Rewards®: Any trip, any day. Get unlimited reward seats with no blackout dates. (All Rapid Rewards rules and regulations apply. Benefits apply to points transactions.) Southwest.com/jet
TRAVELING TODAY? Heather Wulfekuhle, Operations Mobile site and check-in: Book a trip, check in, see your flight status, and get your boarding pass, all in the palm of your hand. mobile.Southwest.com
WE CAN DO THAT Estefania Santiago, Customer Support & Services Southwest Vacations®: Build the trip that’s right for you, and cross another destination off your bucket list. Southwestvacations.com Hotels & rental cars: Get great low rates on hotel stays and car rentals online. Plus, earn Rapid Rewards Points. Southwest.com
120 SOUTHWEST AUGUST 2015
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WELCOME ABOARD Veronica Tevelde, Flight Attendant Southwest® gift cards: No matter the occasion, a gift card is sure to please. Southwest.com/giftcard WiFi & inflight entertainment: Need to stay connected? Use your own device to surf the Web or enjoy one of our inflight entertainment options. (Fees may apply. Only available on WiFienabled aircraft.)
WE’LL GET IT THERE Shawn Scarberry, Cargo Agent Southwest Cargo : Ship your time-critical cargo where it needs to go with our Relentlessly Reliable® air cargo service. swacargo.com SM
ENJOY THE FLIGHT Michael Boos, Pilot Charters: Customize travel for your corporate meetings, conventions, or special events. Southwest.com/charter Group travel: Discounted fares mean the whole gang can come along. Southwest.com/groups Corporate travel: A dedicated sales team focused on customized corporate travel solutions. Southwest. com/corporatetravel
CAN I COME? Chimi the dog, World Traveler Pet fare: This little guy is too cute to leave at home! Bring your small dogs and cats onboard so they can enjoy a vacation, too. Southwest.com/pets
AUGUST 2015 SOUTHWEST
6/30/15 5:11 PM
READY TO RELAX
The Southwest Porch at Bryant Park reopened in late July.
Building Community in the Big Apple
Visiting New York City? Stay awhile at the Southwest Porch at Bryant Park. At Southwest Airlines, we show love to our Customers throughout their entire travel experience—whether they’re booking a flight at home, in transit at an airport, or flying on one of our planes. But our Hospitality doesn’t stop there. Southwest Airlines is dedicated to the cities we serve and strives to be an integral part of those communities. One of the ways we have done
so is by partnering with local spaces in various cities to create what we call the Southwest Porch—an inviting gathering place in the community. In 2009, we opened the Southwest Porch at Bryant Park in the heart of Manhattan. Recently, we renovated the space, introducing our bold, new look to the design of the Porch’s menus and umbrellas, in addition to shifting the floorplan to allow for an improved Customer experience. We’ve also expanded the menu selection to offer a wide array of meal and snack options, partnering with Bryant Park Corporation and Ark Restaurant Group to offer delicious bites and cold drinks. And on any given day, you can take part in a variety of fun activities in the park, including bingo, concerts, movie screenings, and (in the winter) ice skating. We’re proud to share the love on the ground both with our Customers who live in New York City and those just visiting the Big Apple. If you’re planning a trip to New York, we invite you to stop by to visit the Southwest Porch at Bryant Park—you’re sure to get a taste of our Southwest-style Hospitality. The Porch is open daily; visit Southwest.com/ porch for details. —Alyssa Eliasen
122 SOUTHWEST AUGUST 2015
7/7/15 4:59 PM
Please abide by public announcements from Flight Attendants concerning electronic devices. En todos los casos, por favor rígete por los anuncios públicos y las solicitudes de los Sobrecargos con respecto a todos los aparatos electrónicos.
Permitted Pueden usarse dentro del avión
Small portable electronic devices Siempre puedes usar dispositivos Inflight Entertainmentelectrónicos portátiles y pequeños (PEDs) such as tablets, e-readers, and smartphones weighing less than (PEDs) tales como tabletas, lectores 2 pounds may be used in AIRPLANE electrónicos y teléfonos inteligentes mode at all times on domestic flights, que pesen menos de 2 libras en unless a Crew Member indicates modo AVIÓN en los vuelos domésotherwise. A small PED may be ticos, excepto si un Miembro de la Permitted Wifi Entertainment Flight Service held inInflight hand, attached to a person, Tripulación indique lo contrario. Inflight Entertainment Flight Service or placed in clothing or a seatback Puedes sujetar un PED pequeño pocket. Devices and accessories en la mano, llevarlo encimo, enla may not block access to the aisle. ropa o en un bolsillo en el respalLarge PEDs such as laptops weighing do delasiento. Los dispositivos y Permitted Always Permittedel Wifi must be stowed 2 pounds or more accesorios nopueden bloquear under theWifiseat or in an overhead acceso en el pasillo.Smart Los PEDs granMoviesbin Phones Permitted Always Permitted for taxi, takeoff, and landing. It is des como computadorasportátiles recommended that laptops be placed in a case when stowed under the seat. On international flights, Movies Smart Phones Pacemakers all PEDs must be turned off during taxi, takeoff, and landing at airports Tablets or Smartphones Tablets or E-readers Messaging Movies Smart Phones Pacemakers outside the U.S. and its territories. E-readers (in (in AIRPLANE Please use headphones for all audio AIRPLANE mode) mode) and video. Tabletas o lectoTeléfonos Messaging Tablets or E-readers Hearing Aids res electrónicos inteligentes (en modo AVIÓN) (en modo AVIÓN)Flight Inflight Entertainment Service
Tablets or E-readers
Electronic Cigarettes and Smoking Devices
que pesen 2 libras o más deben de
Flight Service debajo del asiento o ser guardados
en los compartimentos superiores mientras el avión avanza por la pista, durante el despegue y el aterrizaje. Se recomienda que las computadoras portátiles se guarden en un Always Permitted estuche debajo del asiento.Never EnPermitted los vuelos internacionales, todos los PEDs deben permanecer apagados mientras el avión avanza por la pista, durante el despegue y el aterrizaje Never Permitted en aeropuertos fuera de los EE. UU. y susPacemakers territorios. Por favor usa auriculaTwo-Way Radios Never Permitted res para cualquier sonido o video.
Television or AM/FM Radio Receivers
Laptop Computers Laptop Computers Permitted Inflight Entertainment Computadoras Permitted Flight Service portátiles Laptop Computers NFL Redzone
Tablets or E-readers
Flight Service Smart Phones
Smart Phones Always Permitted
Hearing Aids Radios Two-Way
DVD/CD Players Reproductores de DVD/CD Electronic Cigarettes and Smoking Devices
Digital Cameras Cámaras Electronic Cigarettes and digitales Smoking Devices GPS Receivers Remote-Controlled Toys GPS
Always Permitted Always Permitted
Hearing Aids Laptop Computers
Audio Players Aparatos de Two-Way Radios audio
Pacemakers Never Permitted
Satellite Radio Radio por satélite Electronic Cigarettes and
VideoSmoking Devices Camcorders Videocámaras
Bluetooth Devices Remote-Controlled Toys Dispositivos Bluetooth
Never Permitted Flight Service Hand-Held Never Permitted
Electronic Remote-Controlled Toys Games Juegos electrónicos Television or AM/FM Radio Receivers portátiles Always Permitted
Television or AM/FM Radio Receivers
Always Permitted Pueden usarse en todo momento dentro del avión
Television or AM/FM Radio Receivers
Never Permitted Electronic nerve stimulators and other implanted medical devices Permitted Always Permitted are also permitted. Dispositivos de Movies Messaging Flight Service estimulación eléctrica de los nervios Tablets or E-readers y otros aparatos médicos implantados Pacemakers Tablets or E-readers Messaging Smart Phones Pacemakers Pacemakers Two-Way Radios también son permitidos. Marcapasos
Flight Service Movies
Tablets or E-readers Always Permitted
Always Permitted TV
Never Permitted Laptop Computers
Hearing Aids Radios Hearing Aids Two-Way Aparatos para sordos Two-Way Radios
Tablets or E-readers
Electric Shavers Rastrillo Pacemakers eléctrico Electronic Cigarettes and Smoking Devices
Electronic Cigarettes and Electronic Smoking Devices Watches Relojes electrónicos Hearing Aids
Never Permitted Nunca pueden usarse dentro del avión
Hearing Aids Never Permitted
Electronic Cigarettes and
NoiseCanceling Two-Way Radios Headphones Auriculares que aislan el ruido
Electronic Cigarettes and Smoking Devices
Smoking Devices Laptop Computers Remote-Controlled Toys TV Tablets or E-readers Hearing Aids Electronic Cigarettes and Devices capable of transmitting data, Smoking Devices unless otherwise noted, are never permitted. Nunca son permitidos Messaging Tablets or E-readers Hearing Aids Electronic Cigarettes and Smoking Devices los dispositivos con capacidad para TV Laptop Computers Remote-Controlled Toys Television or AM/FM Radio Receivers NFL Redzone Smart Phones Pacemakers Two-Way Radios Two-Way Radios Electronic Television or Remotetransmitir datos, excepto que se (Walkie-Talkies) Cigarettes and AM/FM Radio Controlled Toys Laptop Computers Remote-Controlled Toys Pacemakers Two-Way Radios especifique lo contrario. or Scanners Smoking Devices Receivers Juguetes de Radios emisoCigarrillos Televisión o Receivers control remoto or AM/FM Radio NFL Redzone Laptop Computers Remote-Controlled ToysTelevision TV res/receptores electrónicos y radios de AM/ TV Laptop Computers Remote-Controlled Toys (walkie-talkies) dispositivos para FM Television or AM/FM Radio Receivers NFL Redzone fumar Tablets or E-readers Hearing Aids Electronic Cigarettes and
Electronic Cigarettes and Smoking Devices
Television or AM/FM Radio Receivers
Television or AM/FM Radio Receivers
Television or AM/FM Radio Receivers
NFL Redzone Remote-Controlled Toys
CREW INTERFERENCE Federal law prohibits any Passenger from assaulting, threatening, or intimidating a Crew Member or interfering with a Crew Member’s duties. La ley federal prohíbe que los pasajeros asalten, amenacen o intimiden a los Miembros de la Tripulación o que interfieran con los deberes de un Miembro de la Tripulación. DISABILITY ASSISTANCE Southwest Airlines offers assistance to Customers with disabilities upon request. Southwest Airlines siempre ofrece asistencia para sus clientes con discapacidades que lo pidan. ELECTRONIC DEVICES Cellphones and pagers may be used at the gate and after landing. Los teléfonos y localizadores pueden ser usados en la puerta y después de aterrizar. CARRYON BAGGAGE Customers are limited to one (1) bag per person, plus one (1) additional personal item. El límite es de una (1) maleta por persona y un (1) artículo personal. LOST AN ITEM ONBOARD A FLIGHT? Visit the Customer Service page on Southwest.com to report a lost item. Visita la página de Servicio al Cliente en Southwest.com para reportar un objeto perdido. PETS All pets must stay inside their carriers and under the seat for the duration of the flight. Todas las mascotas deben permanecer dentro de sus jaulas y debajo del asiento durante todo el vuelo. ALCOHOLIC BEVERAGES Customers are prohibited from consuming alcoholic beverages not purchased onboard. Alcoholic beverages will not be served to anyone under the age of 21. We reserve the right to refuse the sale of alcoholic beverages to anyone. Se prohíbe que los Clientes consuman bebidas alcohólicas si no fueron compradas a bordo. No serviremos bebidas alcohólicas a las personas menores de 21 años de edad. Nos reservamos el derecho de negar la venta de bebidas alcohólicas a cualquier persona. PERSONAL DEVICES Unapproved personal devices (e.g., Knee Defender, infant slings) may not be attached to any part of the aircraft. Dispositivos personales no aprobados (por ejemplo, “defensor de rodillas”, manta portabebés) no pueden sujetarse a cualquier parte de la aeronave.
AUGUST 2015 SOUTHWEST
Television or AM/FM Radio Receivers
Television or AM/FM Radio Receivers
6/30/15 5:11 PM
A Silicon Valley institute gives students creative tools.
Students share perspectives at the annual PTP summit.
Picture the Possibilities is an initiative of the Silicon Valley–based Cinequest nonprofit institute, which hosts the annual Cinequest Film Festival. Four years ago, I worked with the co-founders of Cinequest, Kathleen J. Powell and Halfdan Hussey, to launch PTP. At the time, I did not know the impact the program would have. As the manager of PTP, I have met and worked with hundreds of youth, ages 13 to 18. Thanks to sponsors such as Southwest Airlines, we are able to give these young people an incredible, life-changing opportunity. By teaching them how to create films about subjects that are relevant to them,
we help fuel their creativity and empower them to follow their dreams. After seeing how to turn a concept into reality, they can then apply this creative process to other areas of their lives. PTP’s slogan is “Picture the Possibilities. Picture it. Create it.” Our weeklong sessions introduce our “7 Powers of Creating” philosophy and its practical applications to youth from across the world. At the end of each event season, participants come to the PTP Summit in Silicon Valley, where they collaborate with peers and mentors, celebrate their ideas and creativity, and showcase their work. Shannon Ortega, a high schooler from New York, says of her experience:
“The PTP Summit shifted my life. It opened my eyes to show me anything is possible.” “PTP’s 7 Powers of Creating help to achieve any goal,” says Trey Lutton of Silicon Valley, who was in middle school when he participated. “It can be something big that will change the world or something small, like doing better in school.” As much as the participants are inspired through PTP, they have been an even bigger inspiration to me and my team, motivating us to execute the program and summits on a bigger and better scale each year. With the support of our sponsors, global youth can discover the many possibilities that this world holds for them: For example, they can travel to places they want to explore or start the innovative new company that they envision. In other words, they can create anything they put their minds to. So whenever things get tough I remind people to focus on the possibilities. Picture it. Create it. No one is stopping us. With a little help from fellow participants, leaders, and partners like Southwest, anything is possible. —Marcela Villegas
124 SOUTHWEST AUGUST 2015
7/7/15 4:58 PM
Customs & Immigration 1
FORM APPROVED OMB NO. 1651-0009
19 CFR 122.27, 148.12, 148.13, 148.110,148.111, 1498; 31 CFR 5316
Each arriving traveler or responsible family member must provide the following information (only ONE written declaration per family is required). The term “family” is defined as “members of a family residing in the same household who are related by blood, marriage, domestic relationship, or adoption.” 1 Family Name
First (Given) 2 Birth date
3 Number of Family members traveling with you 4 (a) U.S. Street Address (hotel name/destination
6 Passport number 7 Country of Residence 8 Countries visited on this
trip prior to U.S. arrival
11 I am (We are) bringing
(a) fruits, vegetables, plants, seeds, food, insects: (b) meats, animals, animal/wildlife products: (c) disease agents, cell cultures, snails: (d) soil or have been on a farm/ranch/pasture:
12 I have (We have) been in close proximity of livestock:
Yes Yes Yes Yes Yes
No No No No No
(such as touching or handling)
13 I am (We are) carrying currency or monetary instruments
over $10,000 U.S. or foreign equivalent:
(see definition of monetary instruments on reverse)
14 I have (We have) commercial merchandise: (articles for sale, samples used for soliciting orders, or goods that are not considered personal effects)
15 RESIDENTS—the total value of all goods, including commercial merchandise
I/we have purchased or acquired abroad, (including gifts for someone else, but not items mailed to the U.S.) and am/are bringing to the U.S. is: $ VISITORS—the total value of all articles that will remain in the U.S., including commercial merchandise is: $
Read the instructions on the back of this form. Space is provided to list all the items you must declare. I HAVE READ THE IMPORTANT INFORMATION ON THE REVERSE SIDE OF THIS FORM AND HAVE MADE A TRUTHFUL DECLARATION.
CBP Form 6059B (04/14)
for passengers coming from abroad
1 Name(s) Nationality
• Omission to declare whether coming in or out of the Mexico´s customs amounts of cash, in domestic or foreign checks, payment orders or any other documents receivable in an aggregate amount exceeding the equivalent of 10,000 US dollars or its equivalent in domestic or foreign currency, which action will be punishable with a fine of 20 to 40% of the exceeding amount and the corresponding criminal penalties will be applied. • Introduction into or extraction of goods from Mexico, using deceitful methods to hide items, when their imports or exports is prohibited, restricted or because foreign trade duties must be paid, will be punishable with fines ranging, to 70 or 100%, of the commercial value of merchandise. • Omission of the total or partial payment of foreign trade duties. When failure consist of only a duty omission and the goods do not exceed 3,000 US dollars or its equivalent In domestic or foreign currency, the penalty will consist of up to 116% of the commercial value of the items. Once the duties have been paid, the Customs Authority will make the items available to the passenger. • If the corresponding documentation required by the Customs Law prove that the merchandise was properly submitted for proper customs procedures in order to enter the country, is not exhibited, a precautionary seizure of the non declared goods as well as the corresponding vehicle, in case the passengers entered the country by land, will proceed. • For non declared items which do not comply with regulations and restrictions other than duties, abandonment can be declared once the corresponding fine is paid.
Issue on 2013. Please look up for changes in this information when you are visiting us again at customs desk or at www.aduanas.gob.mx
U.S. Customs Declaration Form*
Who must complete this form: • All Passengers (or one Passenger per family with the same address) bound for the U.S. How to complete this form: • Complete before arrival in the U.S. • Write in English, in capital letters. • Be sure to include the street name and number, city, and state of your address in the U.S. • If you are transiting through the U.S., you may write TRANSIT and your final destination country. • Lines 5 and 6 may be left blank if not using a passport. • On Line 9, enter WN for Southwest, followed by your specific flight number. • Please read both sides of the declaration. • Sign at the “X.”
Mexican Customs Declaration Form
Who must complete this form: • All Passengers (or one Passenger per family with the same address) on flights bound for Mexico. How to complete this form: • Complete sections 1–6. • Once completed, sign and date the form.
Dewar’s® Scotch Jack Daniel’s® Wild Turkey® Tanqueray® Gin
• Bacardi® Rum • Baileys® Irish Cream • Finlandia® Vodka
Please read the instructions prior to filling this form: Every passenger or head of household must provide the following information. Last name(s)
PAYMENT OF DUTIES
Mexican laws establish among others the following penalties and sanctions related to the importation of goods into the country:
• • • •
Welcome to Mexico
Passengers may import items to their personal baggage without requiring the services of a customs agent by paying a global rate of 16%, provided that the total amount, excluding the duty free exemption, does not exceed 3,000 US dollars or its equivalent in domestic or foreign currency as long as an invoice, proof of payment or any other document that proves the commercial value of the items is provided.
INFRACTIONS AND SANCTIONS
9 Airline/Flight No. or Vessel Name 10 The primary purpose of this trip is business:
During the vacation periods of Holy week, summer and winter, Mexican Nationals entering the country by land may import, under duty exemption, items of up to 300 US dollars or its equivalent in domestic or foreign currency provided that such people do not live along the border strip or border region. The starting and ending dates of such periods can be consulted directly with customs personnel or at www. aduanas.gob.mx.
2. Free of duty imports: passengers entering the country by sea or by air may import goods of duty, additional to their personal baggage, as long as they prove their value with an invoice or receipt and such amount does not exceed 300 US dollars or its equivalent in domestic or foreign currency or 75 US dollars when the entry is by land. Alcoholic beverages, shredded tobacco or automobile fuel cannot be imported as part of the duty free exemption.
• Duties can be paid using the form “Pago de contribuciones al comercio exterior” (Foreign trade tax payment). • The total value of computer equipment, added to the rest of the items above cannot exceed 4,000 US dollars or its equivalent in domestic or foreign currency. • Items subject to compliance, regulations other than payment of duties (permits, certificates, and notifications) cannot be imported. • In order to determine the tax basis, the duty free exemptions mentioned in number 2 could be deducted from the value of the items.
5 Passport issued by (country)
This Space For Offical Use Only
Date of birth
• Bud Light® • Miller Lite® • Dos Equis® Special Lager • Leinenkugel’s® Summer Shandy • Fat Tire®
• Hacienda Chardonnay • Carmenet Cabernet Sauvignon
VISITORS T Number of days you will stay in Mexico RESIDENTS OF MEXICO Number of days you stayed abroad
Number of family members traveling with you Number of luggage pieces (bags and packages) you bring with you Missing luggage or luggage to be imported by cargo (pieces) (See Notification 1 of this form)
4 MEANS OF TRANSPORTATION Mark with an X the means of transportation Maritime Vessel No.
Ground Transport No.
Air Flight No.
5 Carrying money in cash, receivables or a combination of both is legal; however, not declaring the total amount when more than the equivalent of 10,000 US dollars is carried may be subject to administrative or criminal penalties. Are you carrying amounts in cash, documents receivable (checks, promissory notes, payment orders, etc.) or a combination of them, the combined total of which exceeds 10,000 US dollars or their equivalent in national or foreign currency?
No If you have answered Yes, please declare the total amount in US dollars
If you answer Yes, you must also fill out the “Declaración de internación o extracción de cantidades en efectivo y/o documento por cobrar” (Customs Declaration for the import/export of cash, receivables or equivalent documents), which you can request from the customs personnel in charge at the entry ports to Mexico or download it from the Customs Internet Site: www.aduanas.gob.mx
Mexican Immigration Form
Who must complete this form: • All Passengers (including children) who are not citizens of Mexico, on flights bound for Mexico. How to complete this form: • Complete sections 1–14 on the top portion of the form and sections 1–10 on the bottom portion of the form. • Once completed, sign and date the top portion of the form. • Sections on the form titled “USO OFICIAL” are for use by Mexican Immigration officials and should not be filled out by Passengers. What to do with this form: • The form will be separated as Passengers proceed through Mexican Customs. • Make sure to retain the bottom portion of the form, which serves as your visa while in Mexico. It must be surrendered at time of checkin for your return flight. Passengers unable to present this form at time of departure will be fined by Mexican Immigration. * Go to cbp.gov to download, fill out, and print this form before your next international flight.
Complimentary Beverages • • • • • • • • • • • •
Coca-Cola® Coke Zero™ Diet Coke® Sprite® Sprite Zero™ Dr Pepper® Diet Dr Pepper® Seagram’s® Ginger Ale Seagram’s® Tonic Water Seagram’s® Seltzer Water Tomato Juice Mr & Mrs T® Bloody Mary Mix
• Minute Maid® Cranberry Apple Cocktail • Minute Maid® Orange Juice • Minute Maid® Apple Juice • LIFT® Coffee* • Decaf Coffee* • Tea • Hot Chocolate • Noncarbonated Purified Drinking Water * Creamer available
Valid Southwest Airlines Rapid Rewards® drink coupons, as shown here, are printed with expiration dates and the Member’s (or issuing group’s) name. Business Select® drink coupons are valid for same-day use only. Valid Rapid Rewards and Business Select drink coupons will be accepted onboard for beer, wine, and liquor.
We’re happy to take care of any recyclable items, including plastic bottles, coffee cups, newspapers, and food containers.
AUGUST 2015 SOUTHWEST
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INFLIGHT ENTERTAINMENT PORTAL
Getting Connected: iOS To connect to our entertainment portal using your iOS device*, follow the instructions below.
Connect to Southwest WiFi
1. Tap the Settings icon.
2. Tap the WiFi icon.
3. Tap the On/Off button and 4. Tap SouthwestWiFi in turn WiFi On. the list of WiFi networks and confirm connection.
Launch the entertainment portal
The entertainment portal is your direct source for our inflight entertainment options.
5. Tap the Safari icon.
6. Our entertainment portal 7. Select your entertainment should load automatically. If option and enjoy. not, click the address bar and type in southwestwifi.com.
More Information: • Content and services are offered on WiFi-enabled aircraft only. We cannot guarantee that connecting flights will be WiFi-enabled. • Service on flights to/from destinations outside the contiguous U.S. may not currently be available for the entire flight. • Movies and select TV content require download of the free Onboard Player app. • Pricing information can be found on the Inflight Entertainment Portal. • In order to provide a top-notch WiFi experience, we prohibit access to certain high-bandwidth applications and websites, including Netflix, HBO Go, and VoIP. We also prohibit access to certain obscene or offensive content.
*Instructions shown on an iPhone® 6. Your iOS device may vary slightly.
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Getting Connected: Android
To connect to our entertainment portal using your Android device**, follow the instructions below.
Connect to Southwest WiFi
1. Tap the Settings icon.
2. Tap the WiFi icon.
3. Tap the On/Off button and 4. Tap SouthwestWiFi in turn WiFi On. the list of WiFi networks and confirm connection.
Launch the entertainment portal
The entertainment portal is your direct source for our inflight entertainment options.
5. Tap the Internet icon.
6. Our entertainment portal 7. Select your entertainment should load automatically. If option and enjoy. not, click the address bar and type in southwestwifi.com.
**Instructions shown on Samsung Galaxy SÂŽ 6. Your Android device may vary slightly.
AUGUST 2015 SOUTHWEST
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INFLIGHT ENTERTAINMENT PORTAL
Getting Connected: Laptops To connect to our entertainment portal using your Mac or PC laptop*, follow the instructions below.
Connect to Southwest WiFi MAC
1. Click the WiFi icon.
2. Select SouthwestWiFi from the list of WiFi networks by clicking on it and confirm connection.
Launch the entertainment portal
The entertainment portal is your direct source for our inflight entertainment options. MAC
3. Open your preferred Web browser. MAC & PC
MAC & PC
4. Our entertainment portal should load automatically. If not, click the address bar and type in southwestwifi.com.
More Information: • Content and services are offered on WiFi-enabled aircraft
• • • • 5. Select your entertainment option and enjoy.
only. We cannot guarantee that connecting flights will be WiFi-enabled. Service on flights to/from destinations outside the contiguous U.S. may not currently be available for the entire flight. Movies and select TV content require download of the free Onboard Player app. Pricing information can be found on the Inflight Entertainment Portal. In order to provide a top-notch WiFi experience, we prohibit access to certain high-bandwidth applications and websites, including Netflix, HBO Go, and VoIP. We also prohibit access to certain obscene or offensive content.
*The appearance of content on your laptop may vary slightly.
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Flight. Rental car. Rapid Rewards. Check. Check. Check yeah. ®
At Southwest.com,® you can rent a car when you book a flight, all in one simple transaction. You’ll find great rates with the added benefit of earning Rapid Rewards Points with our car Partners. Experience less hassle and more return. It’s a booking experience that can really take you places. Southwest.com | Southwest Mobile Web | Southwest App | 1-800-435-9792
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Rapid Rewards. The name says it all. ®
What makes Rapid Rewards so great? With unlimited reward seats and no blackout dates, you can fly any day of the year, and if a seat’s available, it’s yours! Plus, your points won’t expire*. When you reach tier status, you’ll enjoy the same great benefits of Rapid Rewards, along with a whole lot more!
A-List tier benefits
A-List Gary Kelly 378076624 Valid thru:
• Priority boarding • Fly By® Priority Checkin and Security Lane access** • 25% point-earning bonus Southwest.com/ ALstatus
Gary Kelly 378076624 Valid thru:
A-List Preferred tier benefits
All the benefits of A-List, plus: • 100% point-earning bonus • Free Inflight WiFi (when available) Southwest.com/ ALPstatus
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Companion Pass status
Earn Companion Pass and you can choose one person to fly free***with you for an entire calendar year! Southwest.com/ CPstatus ***Does not include taxes and fees from $5.60 one-way.
Make your points go further.
You can earn rewards faster with the Rapid Rewards Points Center. Buy points for yourself, give them as a gift, or transfer points from your Rapid Rewards account to another—all from one location. Visit Southwest.com/pointscenter to get started.
Earn even faster with the Rapid Rewards Credit Card. PREMIER CARD EXCLUSIVE BENEFITS: • Earn 2 points per $1 spent on Southwest Airlines purchases made directly with the airline. • Earn 2 points per $1 spent on Rapid Rewards Hotel and Rental Car Partner purchases. • Earn 1 point per $1 spent on all other purchases. • Earn 6,000 bonus points after your Cardmember Anniversary. • Redeem points for International flights, cruises, hotel stays, rental cars, gift cards, and access to exclusive events. Visit Southwest.com/applytoday to learn more. *Benefits apply to points transactions. Points don’t expire as long as you have flight or Partner earning activity every 24 months. **For a complete list of available Fly By locations, visit Southwest. com/flyby. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms. Accounts subject to credit approval. Restrictions and limitations apply. Southwest Airlines Rapid Rewards Visa Credit Cards are issued by Chase Bank USA, N.A. Offer subject to change. See Southwest.com/apply today for pricing and rewards details. ©2015 Southwest Airlines Co.
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It’s free and easy to join Rapid Rewards! Sign up now at Southwest.com/enroll.
Earn more points when you visit our Partners. Hotels Receive up to 750 points per qualifying stay.**** Visit Southwest.com/hotels to earn now.
Radisson Blu Radisson® Country Inns & Suites By CarlsonSM Park Inn by Radisson Park Plaza®
Ascend Hotel Collection Comfort Inn Comfort Suites Quality Sleep Inn Clarion Cambria Suites MainStay Suites Suburban Econo Lodge Rodeway Inn
Park Hyatt® Andaz® Grand Hyatt® Hyatt Regency® Hyatt Place™ HYATT House™ Hyatt Zilara Hyatt Ziva Hyatt Centric™
Earn from 1,000 to 5,000 points per night for every hotel stay booked through Rocketmiles. Visit rocketmiles.com/southwest to earn now.
Rental Cars Receive 600 points per qualifying rental.**** Visit Southwest.com/car-rentals to earn now.
JW Marriott® EDITION® Autograph Collection® Hotels Renaissance® Hotels Marriott® Hotels Courtyard by Marriott® Gaylord Hotels® Marriott Executive Apartments® SpringHill Suites by Marriott® Fairfield Inn and Suites by Marriott® Residence Inn by Marriott® TownePlace Suites by Marriott® Marriott Vacation Club® Moxy Hotels® AC Hotels by Marriott® Protea Hotels®
Bellagio® ARIA™ Vdara™ MGM Grand® The Signature at MGM Grand® Mandalay Bay® Delano Las Vegas The Mirage® Monte Carlo™ New York-New York® Luxor® Excalibur®
Aloft® Element® Four Points by Sheraton® Le Meridien® Luxury Collection® Sheraton® St. Regis® W Hotels® Westin®
Home & Lifestyle Earn points when you sign up for qualified electric service plans in participating states. Visit Southwest.com/energy. Energy Plus services CT, IL, MA, MD, NJ, NY, OH, and PA. Reliant and Everything Energy TX.
Shop & Dine
Earn 3 points per $1 spent. Join Rapid Rewards Dining for free today at rapidrewardsdining.com. Rapid Rewards Members can earn 1,000 points per order of $29.99 or more. Visit 1800flowers.com/rapidrewards.
Rapid Rewards Shopping®
Earn Rapid Rewards Points for shopping with many of your favorite online retailers! Visit rrshopping.southwest.com to learn more. Earn up to 22 points per $1 spent on tickets to your favorite sports, concert, and theater events. Visit scorebig.com/southwest to get started.
Earn points for sharing your opinions with e-Rewards. Visit e-rewards.com/southwest to join now. Earn points for reading and responding to marketing messages. Visit e-miles.com/swapartner to get started. Earn points by taking online surveys with Valued Opinions. Learn more at www.valuedopinions.com.
Ground Transportation Receive up to 300 points for qualified travel to and from participating airports.
****Potential to earn additional points depending on applicable promotion. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms. ©2015 Southwest Airlines Co.
AUGUST 2015 SOUTHWEST
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For departure times and gate numbers, check airport monitors or ask a Gate Agent. Atlanta (ATL)
Domestic North Terminal and International Terminal
Main Terminal, between Concourses A and C
Concourses A, B, and C
Concourses A and B
Concourses A and C
Concourses A, B, and C
Concourses A and C
From Nassau and Oranjestad: Concourse C
From Cancún, Montego Bay, and Punta Cana: Concourse E
International Arrivals Building
For arrivals from Cancún: Main Terminal
From other destinations: Concourse F
From other destinations: Concourse A, B, or C For arrivals from Cancún, Montego Bay, and Punta Cana: Concourse E
From Montego Bay: Airside 1 or 4 From other destinations: Airside 2
For arrivals from Montego Bay: Airsides 1 and 4
Connecting to an International Flight • Go directly to the Southwest departure gate.
• Checked bags will be transferred automatically.
• You should not have to leave the secure part of the airport.
Connecting from an International Flight • Depending on point of departure, Customers may have to clear U.S. Immigration before collecting checked baggage from the baggage carousel. • You will then proceed through customs to clear checked and carryon baggage. • Customers traveling from some countries go through the customs process before returning to the United States.
• If you have checked baggage, proceed to the Southwest recheck desk or ticket counter to check your bags for the final portion of your trip. • Customers traveling internationally into the United States with a connecting flight may carry liquids in carryon baggage, provided they were purchased in duty-free shops and placed in secure, tamper-evident bags.
• Proceed to your departure gate. If you do not have a boarding pass for your connecting flight, you must obtain one at the ticket counter or at kiosks near the Southwest recheck desk before proceeding to your gate.
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Hartsfieldâ€“Jackson Atlanta International Airport (ATL) International Terminal Lower Level
Domestic North Terminal
Baltimore-Washington International Thurgood Marshall Airport (BWI)
Orlando International Airport (MCO)
Terminal A Level 3
International Arrivals International Arrivals
Midway International Airport (MDW) Lower Level
General Mitchell International Airport (MKE) Main Terminal
Denver International Airport (DEN)
Level 5 Level 6
Legend Southwest Gates and Counters Security Baggage Claim Ticket Counter Concourse designation
AUGUST 2015 SOUTHWEST
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Where We Fly PACIFIC TIME
MINNEAPOLIS/ ST. PAUL
SALT LAKE CITY
SACRAMENTO OAKLAND SAN FRANCISCO (SFO) SAN JOSE
OMAHA INDIANAPOLIS DAYT
DENVER KANSAS CITY
LAS VEGAS WICHITA BURBANK LOS ANGELES (LAX)
OKLAHOMA CITY PHOENIX
BIRMINGHAM DALLAS (LOVE FIELD)
AUSTIN HOUSTON (HOBBY) SAN ANTONIO
HARLINGEN/SOUTH PADRE ISLAND
CABO SAN LUCAS/LOS CABOS
CANCÚN PUERTO VALLARTA
You’re on Your Way
MEXICO CITY BELIZE CITY*
You can get to a number of other cities via Southwest destinations. Travel to Santa Fe via Albuquerque, Palm Springs via Ontario, Galveston via Houston, and more. While we fly nationwide, service between some cities/airports is not offered. Be sure to check our flight schedule. * Service to Belize City, Belize, begins October 15, 2015. Service to Liberia, Costa Rica, begins November 1, 2015. (Subject to foreign government approval.)
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EASTERN TIME ATLANTIC TIME PORTLAND MANCHESTER ROCHESTER GRAND RAPIDS
BUFFALO/ NIAGARA FALLS
LONG ISLAND/ISLIP NEW YORK (LAGUARDIA) NEW YORK (NEWARK)
BALTIMORE/WASHINGTON (BWI) WASHINGTON, D.C. (DULLES) WASHINGTON, D.C. (REAGAN NATIONAL)
BOSTON LOGAN PROVIDENCE HARTFORD/SPRINGFIELD
RICHMOND NORFOLK/VIRGINIA BEACH
PANAMA CITY BEACH
Southwest proudly serves more than 90 destinations. Book your next trip on Southwest.com.
TAMPA FT. MYERS/NAPLES
WEST PALM BEACH FT. LAUDERDALE (MIAMI AREA) NASSAU
SAN JUAN PUNTA CANA
CANCÚN MONTEGO BAY
6/30/15 5:14 PM
You feel that ball in your hand. You’ve been holding it your whole life. You’ve probably seen this batter before, so you start thinking it out. But it happens so fast that it doesn’t even feel like thinking. I would ask myself, how much can I trust what I’ve got today? You rely on what you know, what you’ve studied, how you’ve practiced, how you’ve pitched to him before, how you might surprise him now. Sometimes it was 15 years of games going through my head at once. And then you just let your body take over because it knows how to do the job.
The legendary baseball player was inducted into the Hall of Fame last month. His memoir, Pedro, came out in May.
PHOTOGRAPHY COURTESY OF JOHN NOWAK 2014/TURNER SPORTS/A TIME WARNER COMPANY/ALL RIGHTS RESERVED
as a pitcher, what went through your mind when you were on the mound?
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Defining the Future of the Public Research University
UC San Diego Perspective Understanding and eradicating global inequalities that impact peopleâ€™s lives calls for scientists and humanists with an extensive and deep knowledge of diverse cultures and behavior. From public-policy experts and social scientists to practicing artistsâ€”UC San Diego is forging an interdisciplinary approach to addressing these disparities. Building on an appreciation of multiple cultures and unique perspectives, our work helps reveal the full richness and potential of human experience.
Learn more at ucsd.edu.
for positive impact on the nation, five years in a row Washington Monthly
6/23/15 2:52 PM
Even a day at the beach provides the UC San Diego community the opportunity to be of service and enrich the environment. Meet the Beach, part of the university’s Volunteer50 initiative, is the annual surfside cleanup event held near UC San Diego’s Scripps Institution of Oceanography.
Gaming the Future
Stephen Foster uses the video game Minecraft to teach kids to write programming code. He and fellow graduate students at UC San Diego invented LearntoMod, software that teaches computer science in nontraditional ways. Foster’s goal is to increase the percentage of women and other underrepresented groups in the computerengineering workforce of the future.
Jessica Graham, Ph.D.
Jessica Graham, Ph.D., contributes to the increasingly transnational orientation of U.S. history research at UC San Diego and augments the faculty who work on race and ethnicity. She focuses on the issue of race in debates over democracy, fascism and communism in the Americas.
Giving Without Strings
Paul Niehaus, Ph.D.
What if we put more money and power directly into the hands of the poor? Paul Niehaus, Ph.D., co-founded GiveDirectly, which sends no-obligation money to poor people abroad, directly to their cell phones. The results: increased assets and income, reduced domestic violence and improved mental health. GiveDirectly has been awarded a No. 1 charity ranking by GiveWell, and “Leading Global Thinkers” recognition by Foreign Policy magazine.
Examining Emotions Psychologist Christine Harris, Ph.D., studies why patients are ashamed or embarrassed by medical consultations or why people forgive strangers for insulting them. Her research on the impact that emotions have on interpersonal relationships is redefining understanding of how people make real-life decisions.
Christine Harris, Ph.D.
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RESTAURANT OF THE MONTH
Anaheim / Los Angeles ANAHEIM WHITEHOUSE 887 South Anaheim Blvd - 714.772.1381 www.anaheimwhitehouse.com Wine Spectator Award of Excellence, 2001-2014. DiRona Since 1988. Zagat Rated Excellent, 2015. Northern Italian. “Absolutely outstanding...excellent North Italian fare, superb service, always an experience”–Zagat Italian immigrant Bruno Serato took over the ownership of the restaurant, which now features Northern Italian cuisine. His award-winning excellence and signature entrees befit the establishment, now Anaheim White House Restaurant, and his philosophy is simple: to treat each and every one of his patrons as a distinguished guests in his home. Simple as it may be, Anaheim's once "hidden treasure" is now recognized worldwide, and is now a "home" to many. Numerous celebrities such as Danny De Vito, Madonna, Andrea Bocelli and even former president Jimmy Carter have graced the home's threshold.
Disneyworld / Universal / Orlando, FL CHRISTINI'S 7600 Dr. Phillips Boulevard - 407.345.8770 In 1984, Chris Christini created his privately-owned restaurant, Christini’s Ristorante Italiano. Nearly three decades later, Christini’s remains one of the best restaurants in Orlando, Florida. Christini’s impeccable reputation has set a precedent for service, quality, and professionalism, making it the most awarded Italian restaurant in Orlando. "A treasure among restaurants"–Zagat review, 2015. Best of the Best Five Star Diamond Award–DiRona, 2015. www.christinis.com
Farmington Hills/Metro Detroit, MI CAFÉ CORTINA 30715 W. 10 Mile Road - 248.474.3033 Wine Spectator Award of Excellence, 2015...Zagat's Mi. Top 10, 2015. This hidden gem offers a seasonal garden, exquisite patio and private event rooms, romantic fireside dining and the purest of Italian cooking. Like dining on the outskirts of Rome. Michigan's best-kept secret no longer. www.cafecortina.com
Ft. Lauderdale / Boca Raton, FL CASA D’ANGELO Boca Raton: 171 East Palmetto Park Rd. - 561.338.1703 Ft. Lauderdale: Sunrise Square Plaza,1201 N. FederalHwy. - 954.564.1234 Wine Spectator Best Award of Excellence, 2015. Zagat America's Top Restaurants, 2015. Rated as not only one of the best Italian restaurants in Florida, Casa D'Angelo has also been recognized in the industry as one of America's finest Italian restaurants. www.casa-d-angelo.com
Las Vegas, NV FERRARO’S RESTAURANT - WINE BAR 4480 Paradise Rd. (Across from Hard Rock Hotel) - 702.364.5300 Italian family-owned and operated for over 25 years. 1200 wine labels. Wine Spectator Best Award of Excellence, 2015. Open Table Winner Diner’s Choice, 2015. DiRoNA 5 Diamond Award award 11 consecutive years, 2004-2015. Piano Bar, Private Rooms, State-of-the-art sound system. www.ferraroslasvegas.com
Los Angeles / Santa Monica, CA LOCANDA DEL LAGO 231 Arizona Avenue - 310.451.3525 "Don't miss the Ossobuco alla Milanese"–Gourmet, "There's no better place to people-watch than at the outdoor patio"–Frommers. Wine Spectator Award of Excellence, 2015. www.lagosantamonica.com
Tampa, FL DONATELLO Info 1-800-448-7544
232 North Dale Mabry - 813.875.6660 An Old World bliss in the heart of Tampa serving authentic Italian Cuisine since 1984. Every night Guido and Gino Tiozzo welcome you at the door and every lady will leave Donatello with a rose on her hand as a thanks for being there. You’ll see for yourself that hospitality has ancient roots at Donatello. Full Bar, Piano Lounge, Private Rooms. Wine Spectator Award 15 consecutive years, 2000-2015. Editor’s Note: The Finest in Tampa Bay. www.donatellotampa.com
THESE DOCTORS ARE AMONG
PLASTIC SURGEONS IN AMERICA Each doctor has been peer-nominated and selected by the nation’s leading providers of information on top doctors. All doctors are board certified by the American Board of Plastic Surgery (ABPS).
LOS ANGELES Grant Stevens, MD 4644 Lincoln Boulevard Marina Del Rey, CA 877-438-2049 DrGrantStevens.com Castle Connolly – Top Doctors
BIRMINGHAM, AL James C. Grotting, MD 1 Inverness Center Parkway Birmingham, AL 205-930-1600 GrottingPlasticSurgery.com Castle Connolly – Top Doctors
DALLAS Steven J. White, MD 8230 Walnut Hill Dallas, TX 866-USA-MY-MD (872-6963) USACosmeticSurgery.com Castle Connolly – Top Doctors
SAN FRANCISCO Stephen J. Ronan, MD 3600 Blackhawk Plaza Circle Blackhawk, CA 925-736-5757 BlackhawkPlasticSurgery.com Super Doctors – San Francisco
CHICAGO Steven Bloch, MD 1160 Park Avenue West Highland Park, IL 847-432-0840 BodyByBloch.com Castle Connolly – Top Doctors
SAN DIEGO Steven R. Cohen, MD 4510 Executive Drive San Diego, CA 858-453-7224 FacesPlus.com Castle Connolly – Top Doctors
Dr. Grant Stevens Marina Del Rey, CA
TUCSON / PHOENIX Gwen Maxwell, MD 2490 E. River Road Tucson, AZ 520-751-1225 MaxwellSurgery.com Arizona Foothills Magazine – Tucson’s Best Plastic Surgeon
THESE DOCTORS ARE AMONG
EYE SURGEONS IN AMERICA Each doctor has been peer-nominated and/or selected by the nation’s leading providers of information on top doctors. These top eye surgeons specialize in LASIK, laser cataract surgery and lens implantation.
All Doctors are Board Certified
PHOENIX Craig R. Cassidy, DO 160 W. University Drive Mesa, AZ 480-610-1252 ArizonaLasik.com Phoenix Magazine – Top Doctors Issue
LOS ANGELES Jeffrey C. Hong, MD 800 S. Fairmount Avenue Pasadena, CA 626-844-7001 HuntingtonEye.com Super Doctors – Southern California
RALEIGH-DURHAM Dean Dornic, MD 3701 NW Cary Pkwy., Cary, NC 919-467-9955 VisionAuthorities.com Castle Connolly – Top Doctors
FT. LAUDERDALE Raymond P. Gailitis, MD 5800 Colonial Drive Margate, FL 954-969-0090 BestVision.com Trusted LASIK Surgeons Directory
ATLANTA Milan R. Patel, MD 3775 Roswell Road Marietta, GA 678-381-2020 MilanEyeCenter.com Castle Connolly – Top Doctors
KANSAS CITY Jason E. Stahl, MD 5520 College Boulevard Overland Park, KS 913-491-3330 DurrieVision.com Trusted LASIK Surgeons Directory
Dr. Craig R. Cassidy Mesa, AZ
WASHINGTON, DC Jonathan D. Solomon, MD 14999 Health Center Drive Bowie, MD 877-750-6474 SolomonEyeAssociates.com Super Doctors – Washington, DC
THESE DOCTORS ARE AMONG
DOCTORS IN AMERICA Each doctor has been peer-nominated and selected by the nation’s leading providers of information on top doctors.
All MDs and DOs are Board Certified
PHOENIX COSMETIC & RESTORATIVE DENTISTRY Joyce Bassett, DDS 14275 N. 87th St., Scottsdale, AZ 480-367-8889 DrBassett.com USA Top Dentists Directory
LOS ANGELES PLASTIC SURGERY Mark A. Anton, MD Face, Breast and Body Surgery 361 Hospital Rd., Newport Beach, CA 949-722-1967 AntonAesthetics.com Castle Connolly – Top Doctors
ORLANDO VISION CORRECTION SURGERY Jason P. Brinton, MD Laser Vision Correction & Lens Implant Surgery 8701 Maitland Summit Blvd. Orlando, FL 407-385-1620 HunterVision.com Trusted LASIK Surgeons Directory
SAN DIEGO HAIR TRANSPLANTATION Richard Chaffoo, MD 9850 Genesee Ave., La Jolla, CA 866-830-7550 DrChaffoo.com Castle Connolly – Top Doctors
DALLAS NEUROLOGICAL & SPINE SURGERY Rob D. Dickerman, DO 6130 West Parker Road Plano, TX 972-238-0512 NeuroTexas.com D Magazine – Top Doctors Issue
Dr. Joyce Bassett Cosmetic & Restorative Dentistry
FACIAL PLASTIC SURGERY Benjamin Bassichis, MD 14755 Preston Road, Dallas, TX 972-774-1777 AdvancedFacialPlastic.com D Magazine – Top Doctors Issue
INFERTILITY AND IN VITRO FERTILIZATION Alfred J. Rodriguez, MD 6130 West Parker Road, Plano, TX 972-981-7800 TexasIVF.com D Magazine – Top Doctors Issue