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What our customers are saying: automotive industry

“Our partnership with Wynn’s has been nothing but positive since 1939 and profitable. They make the competition look like amateurs.” ~ Jody Cruce, Palmer Dodge “Unmatched customer service with first class products and equipment.” ~ Doug Dubuc, Cherokee Ford

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COLLISION NEWS

February 2011

Call John Perrone Wynn’s can help you: • Capture maintenance sales during the write-up process 404.786.1658 • Increase multiple line customer pay repair orders • • • • •

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Improve your effective labor rate Increase hours per repair order Increase technician up-sells Improve owner retention Earn a high net profit

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Broad Range Show Support for Right to Repair Act FACA Names First Executive Director

MECHANICAL NEWS Decade of Change: Top 10 Ways Cars Have Changed in 10 Years

DEALER NEWS Chevrolet Volt and Ford Explorer win North American Car and Truck of the Year Mississippi Bill Would Repeal State Vehicle Safety Inspection

Audi Quattro Concept The 1980 Geneva Motor Show saw the debut of an automobile, whose name went on to become more than just a symbol for a long line of success by the manufacturer. The quattro from Audi is also the gold standard for the combination of winning motor sport qualities with the utmost in everyday practicality. In celebration of the 30th anniversary of the debut of the quattro, Audi is presenting a show car at the 2010 Paris Motor Show that moves a futuristic interpretation of this concept into the fast lane: the

Audi quattro concept, a thoroughbred driving machine with 300 kW (408 hp), five-cylinder turbocharged engine, a lightweight body and – of course – the latest generation of quattro permanent all-wheel drive. The Audi development engineers shortened the wheelbase by 5.91 in and lowered the roofline by around 1.57 in compared to the four-seat coupé on which it is based. Like its predecessor from 1984, the 2010 show car is now also Audi Please Turn to Page 4

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POP From Page 4 a two-seater. The heavily modified body is made primarily of aluminum, with the hood, the rear hatch and other components made of carbon. The low weight of the superstructure leads to significant secondary effects in other components of the vehicle, such as the transmission, the chassis and the brake system. As a result, the Audi quattro concept weighs just 2,866.01 lb, almost exactly the same as the Sport quattro from 1984. This once again moves Audi, the pioneer of lightweight construction, to the head of the pack. I n another m o v e that benefits the vehicle’s weight, the eightcylinder engine from the production model has been replaced under the hood by a turbocharged, inline fivecylinder engine that can trace its roots back to another Audi sports car – the TT RS. In the Audi quattro concept, the longitudinal FSI turbo produces 408 hp and accelerates the car from 0 to 60 mph in less than 3.9 seconds. Torque is distributed as needed via a six-speed manual transmission. The Audi quattro concept uses the latest evolutionary stage of the quattro permanent all-wheel drive system to deliver its power to the road. The key innovation, the crown-gear center differential, is compact, lightweight, and can vary the distribution of power between the front and rear axles over a broad range, enabling the quattro drive system to react within milliseconds to coax the maximum of fun and safety out of every last bit of torque.



Southern Automotive Journal

Design Brawny, compact, powerful: The appearance of the Audi quattro concept makes no secret of its potential. Although the genes of the elegant Audi A5 and RS 5 Coupés are impossible to overlook, the appearance of the show car is far more aggressive and extroverted.

they are stamped into the sheet metal. Together with the large center-locking, 20-inch wheels in a 7-twin-spoke design, the lines make for extremely dynamic

With its exterior dimens i o n s (length x width x height) of

and powerful proportions when viewed from the side. A significant feature of the front end is the stark single-frame grille. The elimination of the chrome frame lends it a functional and technical character. Large, upright air intakes at the corners

14.04 ft x 6.10 ft x 4.36 ft and wheelbase of 8.53 ft, the Audi quattro concept fits neatly into the sports car segment. The low roof also reduces the height of the greenhouse and thus lowers the vehicle’s

of the bumper underscore the performance of the power plant. The strongly molded front skirt includes integrated carbon elements. This lightweight, yet extremely strong material is also used for the rear hatch and the hood, which are unpainted on

visual center of gravity. The muscular C-pillar is clearly an homage to the design of the Ur-quattro. As with that model, the trademark four rings can be found at the transition to the side of the vehicle, but in this case February 2011

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the inside in order to use the visual quality of the material as a design element. The large spoiler integrated into the rear hatch is also made of carbon and extends automatically as needed and can be adjusted for maximum downforce. Interior The interior of the coupé is reduced and clean. The dashboard is very slender and seems to float over the separate center console. Shortening the wheelbase meant losing the rear seat of the RS 5 on which it is based. In its place is a shelf for helmets or luggage. Awaiting the two occupants are filigree bucket seats, during whose development the issue of lightweight design played a central role. The classic driver orientation (“wrap-around architecture” in the designer jargon) of the cockpit is typical Audi. The control unit for the MMI touch system and the shift lever for the sixspeed transmission are located on the

extremely slender center console. The instrument cluster is completely digital. The large, three-dimensional visor-like display contains all of

the information required by the driver and thus also replaces the classic MMI central display. The clear graphics, the stark black-and-white contrast and the subtle red highlights are precise and modernly interpreted – an indicator instrument for a driving machine, with no superfluous touches. The driver has the choice between an everyday mode, which combines the indication of the

speed and engine revs with the content of the MMI, and racing mode, whose graphics revisit and refine the digital instrument of the Ur-quattro from the 1980s. The driver will find another reminder of the Ur-quattro’s cockpit on the sides of the cockpit cowl: On both the right and left sides are four flat buttons. The ones on the left control the stopwatch function in racing mode, and the ones on the right are for the menu of the MMI system. The successful quattro principle In the Audi quattro concept, Audi uses the latest evolutionary stage of its permanent all-wheel drive system for longitudinal engines – the quattro drive with self-locking crown-gear center differential and torque vectoring. 30 years after the debut of the first quattro at the Geneva Motor Show in 1980, Audi has once again expanded its lead over the competition.n

Serving the automotive industry since 1939 What our customers are saying: “Our partnership with Wynn’s has been nothing but positive and profitable. They make the competition look like amateurs.” ~ Jody Cruce, Palmer Dodge “Unmatched customer service with first class products and equipment.” ~ Doug Dubuc, Cherokee Ford

Wynn’s can help you: • • • • • • •

Capture maintenance sales during the write-up process Increase multiple line customer pay repair orders Improve your effective labor rate Increase hours per repair order Increase technician up-sells Improve owner retention Earn a high net profit

For more information, contact JOHN PERRONE at 404-786-1658. www.IneedOEMparts.com

February 2011

Southern Automotive Journal




Florida Autobody Collision Alliance Names First Executive Director Jacksonville Collision Centers before much for our industry. With all our memThe Executive Board of Directors of they were sold to Sterling Autobody. bers and affiliates working together and the Florida Autobody Collision Alliance Mills who was promoted to the Florida doing the right things for the right reaannounced that it has appointed Cathy regional team did all the office trainMills its first Executive Director. ing for the new Florida Sterling Mills assumed the responsibilishops with Waldron. She ties of the position on January describes him as a true vision1, 2011. ary in the industry, her mentor Dave McBroom, President and a great friend. She stayed of the FACA State Executive with Sterling for 15 years develBoard, made the announceoping training procedures. ment. “The FACA Executive “For two and a half years, Board of Directors, after a FACA’s Executive Board of long thorough search, we are Directors and the 6 Chapter pleased to announce the selecBoards have all given as much tion of Cathy Mills as the first time as possible to the FACA Full Time Executive Director. and still try to find time to run Cathy’s extensive experience their respective shops. At the in the collision industry makes end of every day I feel that I her a perfect candidate for the have fallen short in representposition...Her background as ing FACA’s members and affilia multi shop manager, adminates,” McBroom said. “Having istrator and trainer will give Cathy onboard fulltime daily FACA the shot in the arm we to provide the day to day tasks need to move on to the next Cathy Mills of coordinating between our level.” Florida Autobody Collision Alliance's first Executive Director chapters will be a huge plus for “It is such a privilege to us. I want to personally thank have this opportunity to be the my board members for their support sons, we can make a difference. I am so first Executive Director of FACA.” Mills in this selection process, thanks to our looking forward to this journey.” said. “I am both honored and flattered sponsor affiliates who have contributMills started her career in the colto serve on behalf of all of Florida’s collied financially and a special thanks to lision industry over 25 years as manager sion repairers and our affiliate members. Aaron Schulenburg of SCRS and Jordon of a dealership body shop in Jacksonville, Working side by side with our Board of Hendler of WMABA for their guidance FL. In 1991 she had the opportunity Directors, I believe that we all have the through the process.” n to work with Randy Waldron owner of passion to do our best to achieve so



Southern Automotive Journal

February 2011

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AutoTechnician.org’s Membership Pre-Screening and Searchable Directory Helps the Best Auto Repair Shops, Technicians and Mechanics Stand Out from the Crowd Automotive technicians and repair the AutoTechnician.org site, he occato ensure a real-world experience for shops now have a new, free resource sionally teaches and does diagnostic test takers, and all questions are scrutifor advertising themselves as qualified consulting at local shops in Rochester. nized by the contributor panel for relprofessionals to prospective customAutoTechnician.org’s pre-screenevance and reading and comprehension ers. AutoTechnician.org (http://www. ing questions are written and reviewed requirements. “The combined experiautotechnician.org) uses a rigorous by Kelly, the website’s honorary conence in our panel totals more than 200 25-question pre-screening assessment tributors and other appointed industry years of field service,” stated Kelly. “So to ensure that the site features only professionals. Test questions change test-takers know that the questions will qualified, experienced mechanics in its regularly but always cover diagnostics, be challenging but fair.” national membership directory. In this the most difficult aspect of auto repair. AutoTechnician.org Turn to Page 30 way, consumers are certain of Many are contributed by members having a reliable online resource for researching and locating the best choices for auto repair in their locale. “Common perceptions among the general public are that car mechanics are untrustworthy and that it is extremely difficult to find a really competent one,” said AutoTechnician. org founder John Kelly. “I wanted to do something about this especially since the major industry association that does certification does not provide a searchable directory of those qualified service professionals.” Direct While it does not certify technicians or regulate them in any way, AutoTechnician. org does fill the gap for finding Toll Free capable professionals. “We are a rapidly growing online resource for finding and registering the most experienced auto repair FAX professionals in the United States and Canada,” said Kelly. Your order: With more than 25 years of experience in the automotive is urgent to your business service and repair industry, Kelly worked as a Class “A” technineeds to be accurate cian in independent auto repair shops for the majority of his is essential to your customer career. He has been designated an ASE® Master Auto Technician by the Institute for Automotive Service Excellence since 1991, holds numerous certifications from a variety of institutions Call Kenny McMillan and taught advanced level automotive courses and semikmcmillan@jacksonacura.com nars throughout the Northeast region. In addition to founding www.Jacksonacura.com

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KBB Sutdy Please Turn to Page 30

Allan Vigil Ford (770) 960-1208 (800) 324-3814 FAX (770) 960-6268 6790 Mt. Zion Blvd Morrow GA 30260



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Gwinnett Place Ford (770) 813-6825 (866) 665-9318 FAX (770) 662-6156 3230 Satellite Blvd. Duluth GA 30096

February 2011

Jim Skinner Ford (205) 854-8967 (800) 692-9905 FAX (205) 854-6149 9924 Parkway East Birmingham, Al 35215


The 2011 Range Rover: The Most Capable And Luxurious SUV In The World

“The 2011 Range Rover retains its position as one of the world’s most complete luxury vehicles. Its combination of reduced CO2 emissions and superior engine performance continue to make it a clear industry benchmark. And with the introduction of our all-new ‘super diesel’, we see the Range Rover delivering over 30mpg for the first time.” says Phil Popham, Land Rover Managing Director. A new, class-leading V8 diesel engine, new 8-speed transmission, two significant Terrain Response® upgrades and subtle external styling all combine to ensure the 2011 Range Rover retains its crown as king of the luxury SUV segment. The LR-TDV8 4.4-litre with parallel sequential turbocharging replaces the outstanding LR-TDV8 3.6-litre and is unique to the Range Rover. An all-new ‘super-diesel’, the LR-TDV8 combines superior power and massive torque with unparalleled levels of refinement. Despite the extra performance, this sublime V8 engine is cleaner too, delivering even lower fuel consumption and CO2 emissions than its predecessor and www.IneedOEMparts.com

meeting the stringent EU5 emissions rest to 60mph in a mere 7.5 seconds and standards. The headline news, though, is complete the 50mph-75mph dash in just that the combined cycle fuel consump5.1 seconds. tion of the new LR-TDV8 4.4-litre is just Available on 4.4-litre LR-TDV8 mod30.1mpg, making this the first Range els, this ‘smart’ transmission integrates Rover ever to better 30mpg. with the diesel engine to deliver the With 313PS and 700Nm torque, the most efficient operating regime in all Range Rover’s new powertrain matches conditions. To reflect the performance of power with conscience, reducing CO2 Range Rover Please Turn to Page 21 emissions by an impressive 14 percent. The new diesel engine is helped in this respect by its marriage to an impressive new, electronically controlled, ZF 8HP70, 8-speed automatic gearbox tuned by Land 678.802.5000 Rover engineers Toll Free to combine silky 800.522.2345 smooth shifting Fax with exception678.802.5018 ally rapid response and outstanding fuel economy. This daunting combination is enough hlovinger@ferrarimasertiofatlanta.com to catapult the 11875 Alpharetta Highway • Roswell, GA 30076 Range Rover from

Ferrari Maserati of Atlanta

February 2011

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Decade of Change: Top 10 Ways Cars Have Changed in 10 Years The past decade has been revolutionary for several parts of our society, but few sectors have seen as much change since 2000 as the auto industry. Ten short years ago, automakers were touting the number of cupholders in the cabin and the increased off-road capabilities of family haulers. Today, these same companies are racing to offer increasingly hands-free mobile communication, eyepopping fuel economy and technologies aimed at helping drivers avoid accidents. “Cars have become more like brains on wheels,” said Sheryl Connelly, Ford’s global trends manager. “Consumers today want to stay connected and they want the drive to be an experience, especially since the amount of time Americans spend in the car has nearly doubled in the last 10 years.” Many of the changes in automobiles were driven by the ever-evolving ways people use mobile devices and the Internet to consume information, communicate with others and even engage in commerce. According to the UN agency, about five billion people use cell phones while weekly Internet usage is up 560 percent.

This trend has exploded in the past decade, redefining the way we use our cars. As the calendar flips to 2011, and automakers kick off a new chapter of innovation at the North American International Auto Show, here are our Top 10 ways the industry has changed since 2000: Top 10 in 2010 Infotainment: Vehicle options 10 years ago, such as in-dash compact disc players and speed control systems, are now standard features. Consumers’ desire to have constant access to information helped spawn technologies such as voiceactivated controls, real-time traffic and WiFi mobile hot spots now found on many 2011 Ford products. Entertainment: The days of packing a clumsy library of CDs or VHS movie tapes are gone. Today consumers have a wide variety of compact ways to be entertained while behind the wheel. A decade ago, for instance, satellite radio was not available in cars. Today, more than half of new passenger cars are equipped with the service, according to Ward’s Auto. Ford vehicles equipped with SYNC® can stream Internet radio like Pandora or can play music from

USB plugged-in digital music players or memory sticks. Taking out the guesswork: Today’s vehicles are equipped with new technologies that make driving easier, including self-parallel parking, rear back-up cameras and rain-sensing wipers. Terrain management, a new Ford feature available on the 2011 Explorer, lets the driver select the type of terrain the vehicle is driving through, such as sand, snow or pavement, and the vehicle then adjusts wheel spin, throttle inputs and other inputs accordingly. Accident avoidance: Automotive safety has also advanced dramatically. In 2000, the average car had at least two airbags. Today, most vehicles have at least four, with some models equipped with up to 10 airbags. The airbags themselves also have improved. Ford is the first automaker to introduce inflatable second row safety belts. The biggest change, however, is in the area of accident avoidance. For example, Ford’s new Curve Control, available on the 2011 Explorer, monitors a driver’s speed entering fast, sharp corners then corrects

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February 2011

Top 10 Please Turn to Page 22

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Ford Working With Best Buy to Offer Focus Electric Charging Station Sales, Installation and Support Ford is working with consumer electronics leader Best Buy to offer a 240-volt home charging station for the company’s all-new Ford Focus Electric battery electric vehicle and future electric vehicles in the United States. Best Buy intends to sell the charging station and offer complete consultation and installation services through its Geek Squad subsidiary and third-party licensed electrical contractors. “With fast charge times, low pricing and a user-friendly design, the 240volt home charge station will be on the shopping list of most Focus Electric buyers,” said Mike Tinskey, manager of vehicle electrification and infrastructure, Ford Motor Company. “By working with Best Buy to offer the charging station installation service solution, Ford is providing electric vehicle customers in the U.S. with a familiar, trusted source to turn to for their installation needs.”

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After purchasing the all-electric vehicle, Focus Electric owners can work with their dealer to set up an installation appointment through Best Buy. Focus Electric charging stations also can be purchased through any of Best Buy’s nearly 1,200 stores nationwide or online at www.bestbuy.com. Since Best Buy’s Geek Squad is a fully owned, in-house service, customers can purchase the charging station and schedule installation from a single point of contact. During the appointment, a Geek Squad agent will conduct a quick electrical audit to ensure the residence can support the 240-volt charging station. Once the residence passes the electrical audit, the Geek Squad agent will schedule a master electrician for a hassle-free charging station installation. “This opportunity enables us to extend an existing strategic relationship with Ford and deliver another convenient

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solution to people who are anxious to embrace the latest transportation technologies,” said Chad Bell, senior director of New Business Solutions Group at Best Buy. “As more people gravitate toward electric-powered transportation, home energy management becomes an important consideration, and Best Buy intends to be actively engaged in providing convenient, easy-to-access solutions from both our retail and service support operations.” This latest Ford and Best Buy collaboration builds on an already established relationship. The two companies have been working to help consumers in the U.S. understand and utilize the industryleading SYNC® in-car communications system. Through Best Buy Mobile, the retailer will offer specially trained associates to assist with Ford SYNC education, Ford/Best Buy Please Turn to Page 30

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Chevrolet Volt and Ford Explorer win North American Car and Truck of the Year The Chevrolet Volt is the 2011 awarded by a coalition North American Car of the Year and of automotive journalthe Ford Explorer is the 2011 North ists from the United American Truck of the Year. States and Canada The winners were revealed who represent magaMonday morning, January 10, at a zines, television, radio, news conference at the North American newspapers and web International Auto Show. sites. While hybrid vehicles have won The awards are four times in the 18 years that the awards designed to recognize have been given this was the first win the most outstandfor a vehicle that can move a meaningful ing new vehicles of distance on electric power alone. The winners were chosen by a “It’s a great honor to be recognized as the North American Car of the Year,” said GM jury of 49 automotive journalists from CEO Dan Akerson. “Since development began, we believed the Volt had the potential to transform the automotive industry. The Volt is the first electric vehicle to win the presthe United States and Canada. tigious North American Car of the Year award, and the first vehicle ever to receive the industry’s highest automotive, technology, and environmental recognitions.” the year. These vehicles are benchmarks in their segments based on factors including innovation, design, safety, handling, driver satisfaction and value for the dollar. It is the fourth time General Motors has won the North American Car of

the Year. Most recently, the Chevrolet Malibu was the 2008 North American Car of the Year. It was the second year in a row that a Ford was named the North American Truck of the Year. Last year the winner was the Transit Connect. It is also the seventh time a Ford has been the Awards Please Turn to Page 25

“It’s a proud moment for Ford, our employees and our customers to have Explorer named North American Truck of the Year,” said Mark Fields, Ford president of The The awards are unique in the Americas. “Winning this honor for the third consecutive year confirms our One Ford plan United States because instead of being is working to deliver vehicles people truly want and value, with industry-leading quality, given by a single media outlet they are fuel efficiency, safety and smart technology.”

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President Signs Pedestrian Safety Enhancement Act The National Federation of the Blind today commended President Barack Obama for signing into law the Pedestrian Safety Enhancement Act (S. 841), which will protect the blind and other pedestrians from injury as a result of silent vehicle technology. “The National Federation of the Blind is pleased that this critical legislation has been signed into law, preserving the right to safe and independent

travel for the blind,” said Dr. Marc Maurer, President of the National Federation of the Blind. “The blind, like all pedestrians, must be able to travel to work, to school, to church, and to other places in our communities, and we must be able to hear vehicles in order to do so. This law, which is the result of collaboration among blind Americans, automobile manufacturers, and legislators, will benefit all pedestrians for generations

to come as new vehicle technologies become more prevalent. We look forward to working with the Department of Transportation throughout the regulatory process.” Because blind pedestrians cannot locate and evaluate traffic using their vision, they must listen to traffic to discern its speed, direction, and other attributes in order to travel safely and independently. Other people, including pedestrians who are not blind, bicyclists, runners, and small children, also benefit from hearing the sound of vehicle engines. New vehicles that employ hybrid or electric engine technology can be silent, rendering them extremely dangerous in situations where vehicles and pedestrians come into proximity with each other.n

FTC Issues Vehicle Warranty Consumer Alert

The Federal Trade Commission (FTC) recently issued a consumer alert titled “Auto Warranties, Routine Maintenance and Repairs: Is Using the Dealer a Must?” The alert relates to vehicle warranties and clearly lays out the provisions of the MagnusonMoss Warranty Act and the protections it provides the motoring public. The alert acts as helpful and clear guidance for consumers as to their warranty rights. To view the FTC alert, visit the home page of ASA’s legislative website at www.TakingTheHill.com.n

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February 2011

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2011 Ford Shelby GT500 Takes High Performance To A New Level Ford’s Special Vehicle Team (SVT) engineers are taking high performance to a new level with the 2011 Ford Shelby GT50 0,

power or bigger brakes, but shaving pounds off of a car is the single smartest move you can make.” The new engine uses state-of-theart Plasma Transferred Wire Arc (PTWA)

resulting in a car that has a n all-new aluminum-block engine, even better driving dynamics and handling, improved fuel economy and more horsepower than ever. “The SVT team continues to push the performance standards of the Shelby to even higher levels and better refinement,” said Jost Capito, director of global performance vehicles and motorsports business development. “All the changes we made reflect a desire for even better handling and outstanding driving dynamics – from weight savings to improved balance.”

liner coating, a process that applies a 150-micron composite coating that contains nanoparticles on the internal surfaces of engine cyl-

inder bores, replacing cast-iron liners typically used in aluminum engine blocks. The Intellectual Property Owners Education Foundation honored the inventors of the Ford-patented PTWA technology with the 2009 National Inventor of the Year Award. This is the first Ford application of the technology, and it offers improved overall performance and durability, along with functional benefits of reduced friction between piston rings and cylinder bores, improved heat transfer due to increased surface contact area and a weight savings of 8.5 pounds compared to a typical steel-sleeved aluminum block. A mechanical roughening process provides higher material adhesion for the spray coating. The PTWA process uses air and electricity to create a plasma jet of 35,000 degrees Fahrenheit, which melts a steel wire that is fed into a rotating spray gun. Using atomized air, the melted steel wire is blown into a specially machined surface of the aluminum-block engine cylinder bore. In the process of melting and applying the metal to the surface, the steel wire oxidizes, creating a composite coating consisting of both iron and iron oxide.

Weight savings, new technology headline all-new aluminum engine The 2011 Shelby GT500 is powered by an all-new aluminum-block 5.4liter supercharged V-8 engine, which produces 550 horsepower and 510 ft.-lb. of torque, a 10 horsepower increase versus the 2010 model. The engine also is 102 pounds lighter than its predecessor, delivering a better power-to-weight ratio, improved fuel economy, acceleration, handling and steering precision. “Cutting weight to improve performance is a tradition among hot rodders,” said Carroll Shelby, founder of Shelby American. “It might not be as sexy as adding more horse-

Shelby GT500 Please Turn to Page 29

“Whether you’re looking to take the GT500 out on the streets or have some fun at the track, this car will satisfy the most discriminating performance driving enthusiasts.” Jost Capito, Director Of Global Performance Vehicles And Motorsports Business Development

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Mississippi Bill Would Repeal State Vehicle Safety Inspection State Rep. Steve Horne, R-81, has introduced House Bill 151, which repeals the Mississippi annual safety inspection of motor vehicles program. MS H.B. 151 includes additional language on the tinting of windows. Mississippi has an annual decentralized safety inspection program. Less than half the states in the United States

have safety inspection programs despite studies in Pennsylvania and Missouri that have indicated the value of safety inspection programs in reducing accidents, injuries and deaths. The federal government has not shown interest in promoting state safety inspection programs or in evaluating their value in reducing accidents, injuries and deaths.

If the bill becomes law, it will take effect July 11, 2011. The Automotive Service Association (ASA) opposes MS H.B. 151. Automotive Service Association encourages independent repairers to go to the ASA legislative website, www.TakingTheHill.com, to review the Mississippi legislation.n

The Automotive Service Association (ASA) announces the launch of its newest member benefit agreement with Worldwide Connectors. Through this agreement, ASA members will have free access to MotorVehicleConnectors. com, a website serving as a marketing prospecting program that focuses on the new and used car sales market and

is dedicated to the independent repair shop. MotorVehicleConnec tors.com offers exclusive rights to a minimum of five ZIP code territories where shop owners have the opportunity to reach buyers and sellers in the new and used car markets - reported to be two of the most underutilized marketing segments

in the industry. "For the first time, this program combines prospecting and retention marketing at the same time," said George Zabrecky, Worldwide Connectors CEO. "It helps keep your customers from tradingin their cars, and it identifies prospects through the process of searching for a new or used vehicle."n

ASA Announces New Agreement with Worldwide Connectors

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Voting Now Open for 2011 ASA Board Elections Elections for the 2011 Automotive Service Association (ASA) national board of directors are being held now through Feb. 28. There are four candidates seeking election this year for two general director positions. Candidates, listed in alphabetical order, include Gary M. Keyes, AAM, E&M Motors Inc., Stuart, Fla.; Donny Seyfer, AAM (incumbent), Seyfer Automotive Inc., Wheat Ridge, Colo.;

Jeanne C. Silver, Butterfield Bodyworks CARSTAR, Mundelein, Ill.; and John D. Vallely, AAM, McLean Auto Repair, Elgin, Ill. All regular members in good standing with ASA are eligible to cast their vote for two candidates to fill two ASA general director positions. Casting a vote is done by calling a toll-free telephone number or visiting a secure voting site accessed from

ASA’s home page (www.ASAshop.org). Whether voting by phone or via the Internet, ASA members will need their member number plus a three-digit personal identification number to vote. More information is available in the January issue of AutoInc. magazine. The voting line is open 24 hours a day, seven days a week. Candidate bios and audio campaign messages are also available on www.ASAshop.org.n

Broad Range of Organizations, Motoring Consumers Show Support for Right to Repair Act As the 112th Congress convened last month, members of Congress had an opportunity to take bipartisan action that would have a positive outcome for every American who owns and operates a car, truck, motorcycle or other motor vehicle. Passage of the Motor Vehicle Owners’

Right to Repair Act would ensure that vehicle owners have a choice of where they bring their vehicle for repairs, ensuring that vehicle repair is affordable and convenient for all Americans, according to the Automotive Aftermarket Industry Association (AAIA).

“We want to congratulate those who will be taking the oath of office as members of the 112th Congress and urge them to take up the Right to Repair Act immediately to demonstrate their ability to work together on behalf of the American people,” said Kathleen Schmatz, president and CEO of AAIA. “A wide variety of constituencies have come out in support of the Right to Repair Act including those representing the military and their families, senior citizens, motorcycle riders, recyclers and organizations representing consumers and rural communities. Consumers benefit from competition and these groups know that their members are at a disadvantage when neighborhood auto repair shops are denied ready access to non-proprietary service information and tools needed to properly maintain today’s highly sophisticated motor vehicles.” State and national consumer and industry organizations representing millions of Americans support passage of the Right to Repair Act including the Automobile Association of America (AAA), American Military Society, National Grange, Automotive Recyclers Association, Consumer Electronics Association, Engine Repower Council, Motorcycle Riders Foundation, RetireSafe and 60 Plus. “Motoring consumers nationRight to Repair Turn to Page 25

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Ford to Add 7,000 U.S. Workers in Next Two Years; Expands Commitment to American Manufacturing

Ford Motor Company recently announced it will add 7,000 new hourly and salaried jobs between this year and next in the United States. This year alone, Ford is adding nearly 4,000 hourly jobs at several of its U.S. plants, including 1,800 at Louisville Assembly Plant, which is preparing to launch the next-generation Ford Escape late in the year. Ford also will add 750 salaried engineering jobs in product development and manufacturing. Next year,

Ford expects to add at least 2,500 more new manufacturing positions. “Ford is committed to American manufacturing, and we are on a path to add more than 7,000 American workers over the next two years as we continue to grow our product lineup,” said Mark Fields, Ford president of The Americas. “Working with our partners, including the UAW, Ford is finding competitive ways to engineer and build even more high-quality, fuel-efficient vehicles with technolo-

gies American consumers really want.” Ford is recruiting salaried engineers specializing in batteries, system controls, software and energy storage to work on electric vehicles in Detroit and eight other cities including Boston; Chicago; Cincinnati; Columbus, Ohio; Milwaukee; Raleigh and Durham, N.C.; and San Jose, Calif. This recruitment was launched at the 2011 North American International Auto Show during industry preview days on Jan. 12 and Jan. 13.n

EPA Screens Chemicals for Potential Endocrine Disruptors The U.S. Environmental Protection Agency (EPA) has listed 134 different chemicals that will be screened for their potential to disrupt endocrine systems in humans and animals. The EPA notes that endocrine disruptors represent a serious health concern, especially for children who are still developing. The list of chemicals that have been identified for screening include some that may be found in sources of drinking water. The chemicals listed are those used in solvents, gasoline, plastics, personal care products, pesticides and pharmaceuti-

cals. Lisa P. Jackson, EPA administrator, said, “Endocrine disruptors represent a serious health concern for the American people, especially children. American’s today are exposed to more chemicals in our products, our environment and our bodies than ever before, and it is essential that the EPA takes every step to gather information and prevent risks.” Explaining the effort, she said the EPA is “using the best available science to examine a larger list of chemicals and ensure that they are not contaminating

the water we drink and exposing adults and children to potential harm.” The endocrine disruptor screening is currently proceeding on three fronts. Step 1 will be to develop and validate tests. Step 2 will be to select chemicals for testing and screening. Step 3 will be to implement the policies and procedures the EPA will use to require screening. To view further information on the EPA’s initiative for screening and testing of chemicals for endocrine disruptors, visit ASA’s legislative website at www. TakingTheHill.com.n

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The Range Rover is further enhanced by improvements to the Terrain Response® system in the form of Hill Start Assist and Gradient Acceleration Control. Inside the cabin there are optional illuminated treadplates for the front doors, new transmission controls for the diesel model,

Range Rover From Page 9 the new 4.4-litre LR-TDV8, diesel models are fitted with the same Brembo-based braking system fitted to the 5.0-litre LRV8 supercharged model. Providing the immense stopping power required for only the highest performing vehicles, the system comprises 380mm ventilated front discs with unique, lightweight aluminium six-piston opposed action monoblock calipers. 365mm ventilated discs with single piston sliding calipers are fitted at the rear.

For 2011, the Range Rover retains the same class-leading 5.0-litre LR-V8, supercharged petrol engine married to the ZF HP28 6-speed automatic transmission

introduced in 2010. Developing 510PS and 625Nm torque the Supercharged LR-V8 will take the Range Rover from 060mph in a breath-taking 5.9 seconds.

MITSUBISHI

and improvements to the entertainment system. Detail improvement to the exterior include new ‘Jupiter’ grilles and side vents for the diesel models. n

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Top 10 From Page 10 the vehicle. Other examples from Ford include a collision warning system that detects moving vehicles ahead; Blind Spot Information System (BLIS®) that alerts the driver when approaching vehicles enter the system’s defined blind spot zone; and cross-traffic alert to sense oncoming traffic when the driver is backing out of a parking spot. Fuel economy: In the early 2000s, bigger was better. Vehicles were large and powerful and boasted off-road capability rarely used by the average consumer who purchased them. Consumers wanted cars that could transport large amounts of cargo and lots of passengers. Cars and the engines that power them are shrinking and have become more fuel efficient. According to Edmunds Best-Selling Vehicles, the most popular models in 2000 were trucks. That same report from 2009 shows small passenger cars topping the list. According to the EPA, fuel economy between 2000 and 2010 improved for the industry from 19.8 mpg to 22.5 mpg - a 14 percent improvement. Increasing numbers of consumers are also choosing smaller, fuel-sipping four-cylinders. The percentage of fuel-efficient four-cylinder engines increased from 31.7 percent to 48.4 percent between 2000 and 2010. For example, the four-cylinder version of the

Ford Fusion, which attracted 55 percent of buyers in 2007, now accounts for more than 70 percent of sales. Built-in navigation: TripTik® gave way to MapQuest, which soon led to the first commercially available automotive navigation system in the late 1990s. According to Berg Insight Research, there are an estimated 150 million in-dash, aftermarket, compact personal and navigation-enabled mobile guidance devices used globally. Today, navigation systems are integrated into vehicles and are much more comprehensive. Creature comforts: Consumers today enjoy a more comfortable ride. Better interior materials, sleeker interior designs, heated and cooled seats that automatically adjust driver position, remote start and more storage capacity all offer more comfort and convenience. Even a hands-free power liftgate that opens with the wave of a foot underneath the rear bumper can be found on Ford’s new C-MAX. Customization: Ford has responded to the trend of an increased desire for personalization by adding features in its vehicles such as ambient lighting colors that can be changed to fit the driver’s mood, driver’s seats with customizable settings that adjust automatically with the push of a button, even decal kits for the new Fiesta. Security: Keyless remotes, alarms and warning systems, and anti-theft systems

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have come a long way toward making life on the go safer for many. For example, Ford and Lincoln vehicles come with technologies such as SYNC’s 911 Assist(TM) and Vehicle Health Report, or MyKey®, which allows parents to restrict vehicle speeds when a teen driver is behind the wheel. Intelligent Access with push-button start allows Ford or Lincoln drivers to start the engine by simply carrying the key fob as they approach and enter the vehicle. Paint colors: Brighter, more vibrant paint colors are edging their way into consumers’ hearts. Black and silver still top the list, but colors like Lime Squeeze found on the Ford Fiesta or Yellow Blaze found on the new Focus have become more popular. New paints mixed with glass or metal flecks have also changed the way cars look. Next 10 years The next decade will bring more revolutionary change for both the auto industry and American consumers. Look for higher gas prices, better lithium-ion batteries, alternative fuels, more advanced safety technologies and more connectivity such as vehicle-to-vehicle systems that will allow vehicles to “talk” to each other via wireless communications embedded into the car. “People are used to living with technology,” said Connelly. “That’s why companies always have to think ahead.

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Southern Automotive Journal (ISSN: 1092-6321) is published monthly by Southern Automotive Journal Inc. P.O. Box 675097, Marietta, Ga 30006-0009. SAJ accepts no responsibility for the opinions, views statements of the authors or for claims made by advertisers. Views expressed by writers are not necessarily those of the publication. Subscription: $12.00 per year. No representation is made as to the accuracy or the completeness of the information provided by this publication. Entire contents copyright 2011. All rights reserved.

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Awards From Page 13 “North American Truck of the Year,” a category it has dominated. The Volt won with 233 points followed by the Hyundai Sonata with 163 and the Nissan Leaf electric with 94. The Explorer won with 253 points while the Jeep had 138 and the Durango 99. “The Volt seamlessly bridges the Right to Repair From Page 19 wide are looking to their members of Congress to protect their right to safe, affordable vehicle repair by cosponsoring and voting for the Right to Repair Act,” said Ray Pohlman, president of

gulf between today’s liquid fueling infrastructure and the plugged-in electric future,” commented juror Lindsay Brooke of Automotive Engineering International. Mark Phelan, the auto critic of The Detroit Free Press said the Explorer offers “class-leading fuel economy and technology and features you can’t get in luxury crossovers that cost twice as much.” To be eligible a vehicle must be

all new or “substantially changed.” The jurors considered dozens of new vehicles before sending their ballots to Michelle Collins, a partner at Deloitte & Touche early in December. On December 16th the three car and truck finalists were announced. But only Ms. Collins knew the winners until she handed over envelopes to Karl Brauer of Edmunds.com, a member of the awards’ organizing committee. Mr. Brauer announced the winners.n

the Coalition for Auto Repair Equality (CARE). “The enthusiastic grassroots support of Right to Repair continues to gain momentum and sends a strong message to Congress that motoring consumers want this issue heard, cosponsored and passed. Tens of thousands

of consumers have sent emails and letters of support to their elected officials requesting passage of Right to Repair and thousands have joined the rapidly growing social media community to join the conversation and follow the legislative developments.”n

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Stricter Chromium Review Requested by Environmentalists The Environmental Working Group (EWG) and California’s Office of Environmental Health Hazard Assessment (OEHHA) have urged the U.S. Environmental Protection Agency (EPA) to re-evaluate claims made in its new draft cancer risk estimate within the agency’s assessment of the risks of ingesting hexavalent chromium (Cr6). They believe the EPA has undercounted some findings in its current study draft. The EWG and OEHHA want the EPA to recalculate their cancer risk estimate relative to hexavalent chromium. According to an EWG senior scientist, Rebecca Sutton, “The EPA must adjust its evaluation of adenoma and carcinoma incidence documented in the National Toxicology Program (NTP) study and alter its risk calculations accordingly … Proper assessment of tumor incidence may well reveal an increased risk associated with exposure to hexavalent chromium in drinking water.” The EPA defended its study process in a statement: “The EPA absolutely has a drinking water standard for total chromium, which includes chromium-6 (also

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known as hexavalent chromium), and we require water systems to test for it. This standard is based on the best available science and is enforceable by law. Ensuring safe drinking water for all Americans is a top priority for the EPA. The agency regularly re-evaluates drinking water standards and, based on new science on chromium-6, had already begun a rigorous and comprehensive review of its health effects. In September, we released a draft of that scientific review for public comment. When this human health assessment is finalized in 2011, the EPA will carefully review the conclusions and consider all relevant information, including the Environmental Working Group’s study, to determine if a new standard needs to be set.” In the EWG letter to the EPA, Sutton highlighted three major points: There is sufficient evidence that hexavalent chromium causes cancer through a mutagenic mode of action, such that the EPA’s use of strict linear modeling is appropriate for risk assessment. A re-analysis of NTP cancer data

February 2011

may be necessary to account for study animals whose organs were harvested but not assessed for tumors, as indicated by the OEHHA staff. Since hexavalent chromium is already classified as a known human carcinogen via inhalation and, according to this draft document, a likely human carcinogen via oral exposure, the EPA must consider it to be a known human carcinogen. Collision shops use many refinishing products in their facilities as well as perform sand, grind and weld procedures, all which may present the opportunity for hexavalent chromium to exist. The U.S. Department of Labor has indicated that hexavalent chromium is a metal shown to cause cancer in some workers exposed to it. Evidence demonstrates that workers exposed to hexavalent chromium are at a higher risk of developing lung cancer, asthma, skin damage and destruction of nasal epithelia. More than 500,000 Americans are exposed to the cancer-causing metal. These Americans include steel workers, welders, chrome platers, and paint and pigment manufacturers.n

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road noise is reduced by 20 percent versus the 2010 Shelby. Actions undertaken to achieve this improvement include additional sounddeadening material on either side of the instrument panel, additional sound absorption behind interior trim panels, and a rear wheel arch liner to reduce noise on gravel or wet surfaces – all resulting in the driver hearing more exhaust and engine sound and less road and air noise. GT500 gets a new exhaust for 2011, roaring with an even more aggressive sound than the 2010 model. The 2.75-inch exhaust with all-new tuning helped to deliver the additional 10 horsepower. “Whether you’re looking to take the GT500 out on the streets or have some fun at the track,” Capito says, “this car will satisfy the most discriminating performance driving enthusiasts.”n

Shelby GT500 From Page 15 The new engine also has its roots in the iconic Ford GT. The new 5.4-liter engine is an evolution of the GT engine, with improved block structure through the use of a unique bulkhead chilled process and six-bolt billet main bearing caps. This new advanced engine will exceed Ford GT performance with its traditional supercharger technology. “The Ford GT has solidified itself as one of the world’s most coveted supercars. To make improvements to the engine from this supercar and make it available in a Mustang is impressive,” said Kerry Baldori, SVT global performance vehicle chief functional engineer. “The aluminumblock engine is robust and strong enough to produce the performance numbers and durability our customers demand.” More engine sound, less road noise For 2011, Shelby GT500 also benefits from NVH (noise, vibration and harshness) improvements. Overall

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February 2011

Genuine Parts Southern Automotive Journal

29


U.S. House Passes ‘Pedestrian Safety Enhancement Act of 2010’ The U.S. House of Representatives has passed legislation that directs the U.S. Secretary of Transportation, Ray LaHood, to study and establish a motor vehicle safety standard that provides for a means of alerting blind and other pedestrians of motor vehicle opera-

tion. Known as the “Pedestrian Safety Enhancement Act of 2010,” the bill has already moved through the U.S. Senate. The bill ensures that pedestrians will be able to detect a nearby electric or hybrid vehicle in “critical operating scenarios including, but not limited to,

constant speed, accelerating or decelerating.” ASA encourages independent repairers to go to the ASA legislative website, www.TakingTheHill.com, to review the Pedestrian Safety Act of 2010.n

AutoTechnician.org From Page 7

receive customer feedback, complete with five-star ratings. Additionally, AutoTechnician.org is compiling a list of hand-picked and personally reviewed online and offline resources just for professional automotive technicians and shop owners or managers. “We are interested in providing a

service, not making a profit,” said Kelly. “Our goal is to make AutoTechnician. org a premier resource for locating and promoting the most qualified auto technicians and mechanics to the general public. In return, the best auto mechanics and repair shops have a new resource for attracting new customers.”n

Nonpermanent installation: The charging unit plugs into a 240-volt outlet instead of being hard-wired into the electrical breaker box, making removal and replacement a simple unplug and plug back in operation in the event the owner moves Single point of contact for purchase and installation: Best Buy and Geek Squad will sell, deliver, install and service the home charging station, including contracting any additional home electrical needs for 240-volt service. Best Buy also will handle warranty and repair claims for the charging station Lower price: Based on current plans, the home charging station with standard installation is expected to retail for approximately $1,499, as much as 30

percent less than competitors’ systems Faster charging: With its maximum 32-amp charging capability, Focus Electric owners with the 240-volt home charging station can get a full charge in as little as three to four hours – charging in half the time as the Nissan Leaf When the connector is plugged in to the vehicle’s charge port, conveniently located between the driver’s door and front wheel well, it activates a light ring that loops around the port twice in acknowledgement of connectivity. The light ring then illuminates in quadrants as the vehicle charges. Flashing quadrants represent charge in progress and solid-lit quadrants show stages of charge completion. When the entire ring is solidly lit, the vehicle is fully charged.n

AutoTechnician.org does not charge for testing or membership fees but instead is sponsor-driven and supported by Kelly and his panel of contributors. Auto technicians can advertise themselves or their employer and Ford/Best Buy From Page 12 training and phone compatibility tests to ensure consumers are maximizing the SYNC experience. A better charging solution The Ford Focus Electric charging station can be easily installed, replaced or upgraded without the use of tools due to its innovative design and mounting bracket. The 240-volt home charging station will allow Focus Electric owners to fully charge their cars in as little as three to four hours – charging in half the time as the Nissan Leaf. Designed and produced to be compact and easy to install, the Ford charging station offers Focus Electric owners multiple advantages over competitive systems:

Mike

205-380-3106 800-633-4304 x 3106

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205-909-2129 877-276-2129

htolbert@opaparts.com

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OVERNIGHT PARTS ALLIANCE, LLC 30

Southern Automotive Journal

February 2011

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BMW of South Atlanta Your success is the "part" that counts

Our parts, Your peace of mind Your customers expect maintenance and repairs of the highest quality. And the first step towards meeting those expectations is using only Original BMW Parts - the same ones used in Series Production

Wholesale Parts 678-479-4622 678-479-4623

Mike Bennett Asst Manager 678-479-4694

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BMW of South Atlanta 4171 Jonesboro Road Union City, GA 30291

866.961.SONS (7667) 678-479-4695 Fax

Photos are for illustrative purposes only and are based upon the latest information available. European vehicles or product may be shown. Vehicles may also be pictured with non-US or optional equipment. We make reasonable efforts to provide accurate information but we do not provide a warranty of accuracy. Consult your authorized BMW center or www.bmwusa.com for more information. ©2005 BMW of North America, LLC. The BMW name and logo are registered trademarks. All rights reserved.

ORIGINAL MINI PARTS: POWER HARNESSED FOR THE GOOD OF MOTORINGKIND. While much about the MINI’s boundless energy remains a mystery, some of its vigor can be traced to Original MINI Parts. Built to strict OE specifications for stellar fitment and performance, MINI Original Parts are the same parts used in MINI production. They’re backed by a potent, 24-month, gajillion-mile limited warranty. And they come with technical support available from your servicing MINI dealer. Now that’s a powerful combination, indeed.

YOUR SUCCESS IS THE "PART" THAT COUNTS! Wholesale Parts 678-479-4622 678-479-4623 Mike Bennett-Asst Manager 678-479-4694 mbennett@sonsautogroup.com Jeff Braswell-Parts Manager 678-479-4601 jbraswell@sonsautogroup.com

MINI OF SOUTH ATLANTA 4171 Jonesboro Road Union City, GA 30291 866.961.SONS 678.479.4695 FAX We are in the Overnight Parts Alliance


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Southern Automotive Journal  

Southern Automotive Journal provides news trends and perspectives to professionals in the automotive collision industry including, independe...

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