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WHAT THE (ROYAL) BLUE BLAZES IS GOING ON HERE? Renal CNS Georgie Pharro has been rubbing shoulders with royalty (better curtsey when you see her in the corridor). FIND OUT WHY ON PAGE 9

NOVEMBER/DECEMBER2013

For Southend University Hospital NHS Foundation Trust staff and volunteers

GREEN MONEY AWARD Our energy bills are set to fall by £650,000 a year, thanks to a £1.5+m handout from the NHS Energy Efficiency Fund. We are one of just 70 trusts across the country to get a slice of the £50m aimed at driving down energy and water consumption as well as carbon emissions in the health service. The cash will finance a range of schemes including: • Energy-efficient curtains at the entrances to A&E and the eye clinic;

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• Recycling of waste water from kidney dialysis machines in the renal unit; • Water efficient shower facilities, with new push-button temperature control shower units in all wards; • Software which shuts down computers when they are not in use for a period of time; • Roof insulation, ceiling voids and tiles and window draft-proofing to reduce heat loss

Estates and facilities staff celebrate their successful bid.

Colin Cadwallader, director of estates and facilities, said: “Like all hospitals open 24 hours a day, 365 days a year, we are huge consumers of power. Now, despite having some buildings dating back to the early 1930s, we have the go-ahead to combine innovation and efficiency and become a real NHS green champion. “These projects will reduce our carbon emissions and energy costs significantly and could save up to £650,000 for reinvestment in frontline patient services.”


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LOOK OUT MARY!

IT CONVENIENCE STORE

Baking queen Mary Berry is in serious danger of losing her crown – to one of our consultants!

Got a new device which needs configuring by our IT team? Jamie Stokoe and Elliott Robinson are at your service. The two have opened an IT drop-in centre above the MEMS office at the back of the hospital site and are open for business every Tuesday and Thursday from 10am to 1.30pm.

Dr Rosalyn Foo, palliative care consultant, knocked up this splendid tennis court cake to help raise funds for the new Macmillan Support and Information and Support Centre here on site, as well as the local homeless charity HARP. The cake was served at a charity tennis tournament at Westcliff lawn tennis club organised by palliative care CNS and club member Deirdre Watt. It raised a total of £2,180.

IT asset manager, Jamie, said: “The main idea was to give staff an extra convenient option. Anyone can bring along their iPad or other device and have it configured to our network. The drop-in centre should also take a bit of the load off the IT team. We are anticipating a high demand.” For more information about the new service and how it can help you, call 8678.

Left to right: midwife Deborah Saund, practice nurse Wendy Bristow, Dr Rosalyn Foo and Deirdre Watt

IN THE PINK ‘Wear It Pink’ day at the end of breast awareness month gave staff in the breast unit carte blanche to raid their wardrobes for gear in every shade of blush, bubblegum and Barbie. They did not disappoint as clinic coordinator Julie Wilsher and head receptionist Kim Davis (pictured here) show. Staff paid £2 each for the privilege, raising £80 for charity.

HAPPY BIRTHDAY TO OUR CHARITY SHOP No birthday party is complete without a cake – and there was lots to celebrate when our charity shop in Hamlet Court Road reached its first birthday. Since the shop first opened its doors, it has raised more than £30,000 for the Bosom Pals Appeal On The Road. Success breeds success. A second ‘pop-up’ shop has opened in Leigh Broadway West and is also doing great business.

Shop supervisor Wendy Rattley prepares for the grand ceremonial cake cutting with some of her band of volunteer helpers


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HEROIC HCA Maggie Woolard’s window cleaner husband Kevin was so immensely proud when she came home with her Hospital Hero award. Maggie, an HCA on the breast unit, collected her certificate and voucher from non-executive director Dr Qadir Bakhsh, MBE, after being nominated for her ‘truly admirable’ support, encouragement and dedication to the job she absolutely loves. In fact, the working week is not enough for Maggie – so she spends much of her free time fundraising for the department and promoting the important work it does. The Bosom Pals Appeal, which has just finished (see page 12) gave Maggie plenty of scope to show what she’s made of. She helped with the annual fundraising Mile of Coins, spent countless Saturdays with a collecting tin in supermarkets, promoted the unit at our open day and rallied colleagues to make up rival teams for quiz nights.

She said: “It makes it so special when the appeal is for your own department. I just love the job and the staff are fantastic to work with.” Maggie is clearly a real credit to the breast unit, as CNS Laura Palmer stated on the award nomination form.

“She continually shows compassion, empathy and a sense of responsibility and has a very good relationship with all members of the team.” Maggie, who has been with us for 23 years, has started a bit of a family tradition – three of her four children also work here: epilepsy nurse Georgina, MEA Mathew and Jenny, an HCA on the stroke unit. Also up for honours was assistant clinical lead pharmacist, Simon Worrall. Simon is not only approachable and a much-valued member of the department, he is also ‘a fountain of knowledge’, said pharmacist Terry Dowling.

Simon Worrall

He added: “Simon has great leadership qualities and a persistent drive for service development. He continually motivates staff and is an outstanding individual with an incredible work ethic.” Maggie and Simon personify our vision ‘excellent care from excellent people’ every day. If you know someone who does the same, get them the recognition they deserve by sending in your nomination for a Hospital Hero award. You can find the form on STAFFnet.

DEMENTIA CHAMPS Badges and certificates were handed out to staff who have successfully trained to become one of our new dementia champions.

are aware of the special needs of dementia patients and to liaise with the hospital’s memory service as well as local support services.

The ceremony was a red-letter day for dementia CNS Christine Timms who has long dreamed of having champions to take a special interest in the care of the growing number of patients with dementia who come into our hospital.

Christine added: “The hospital can be unfamiliar, noisy and bustling for any patient. But for those with dementia, this can all add to their confusion and feeling of disorientation. We are so pleased to have recruited and trained these enthusiastic champions who will be able to make a real difference for this special group of patients and their families.”

Christine said: “They come in with a wide range of conditions so could be anywhere in the hospital. That’s why we feel it is so vital that staff from all different areas are aware of the special difficulties this group of patients may have.” To become a champion, staff must attend a two-hour dementia core training session as well as a conflict resolution course. Their role is to provide education and information for patients and carers, ensure other staff in their department


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READY FOR THE BIG SWITCH ON... …and we’re not talking about the Christmas lights. The moment so many have been working so resolutely towards for so long is just about to happen. Our new Medway PAS goes live on Sunday, December 1. It means that, from mid-day on Friday November 29, there will be no access to the old system. However, there will be an opportunity in the following two weeks for staff to input remaining November data onto the old PAS. John Lloyd, joint project manager, explained: “This is to accommodate staff who cannot immediately enter patient outcomes – they will be able to bring their records up-to-date.” But he warned that anyone who has not been trained would not be given access to the new PAS and might not therefore be able to do their job.

John and his co-project manager Dona Shine are jubilant the light is now shining (no pun intended!) at the end of a long tunnel. Dona said: “It has been a massive operation as PAS is the Trust’s most important IT system and integral to all we do. “We have come up against many difficulties along the way but most have now been sorted out and we really are ready for the off.”

LEANNE’S NEW ROLE IS A BREATH OF FRESH AIR Former Hospital Hero Leanne Griffiths is having quite a month. As well as getting married on November 30, she has also taken on an important new role here at the hospital. Leanne, who has been doing a sterling job running the heart and chest clinic since May last year, has been appointed chronic obstructive pulmonary disease (COPD) clinical nurse specialist and care bundle manager to see every patient with the condition. Her appointment – funded by the QIPP (quality, innovation, productivity and prevention) programme – will run until May next year. And it’s quite some challenge she has taken on – COPD accounts for 12% of all emergency hospital admissions in the UK. Leanne’s main role will be to identify patients with an exacerbation, or flare-up, of COPD and ensure they receive all the support and treatment they need to ease their symptoms and manage their disease. This includes explaining what COPD is and how it affects them, as well

as advice on how to use inhalers correctly, access to our specialist clinical psychologist, Dr Hannah Osborne, referral to the pulmonary rehab course and, if necessary, support in stopping smoking. Patients will be taught to use a selfmanagement plan when they have a flare-up. Leanne will also ensure that patients who are sensitive to oxygen are flagged up to relevant carers, including PAS and the ambulance service. All these elements are rolled up into what’s referred to as a ‘COPD discharge bundle’. The introduction of the care bundle has been shown to achieve a 26.4% reduction in readmission rates – translating to a saving of £31,000 a year.

specialty, and I want to support all the wards.” Lisa Ward, lead respiratory CNS, said: “Leanne is perfect for the role and it is really important that staff in all areas know she is here and how to contact her. Referrals from other areas are very haphazard and we need to know about every COPD patient in the hospital, so we can offer the most appropriate care for them.” Lisa added: “Every patient admitted with COPD must be identified and referred to the COPD team on 07899 096063.”

Leanne is thrilled to have landed the job: “I just love respiratory care – that is my background. You can make such a massive difference to patients’ lives. And there is so much involved, you can always learn something new. “I want to hear about all inpatients with COPD so that I can go to see them. I know it is not always easy to look after patients with a condition which is not your

s Leanne Griffith


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ts n u o C g in h t y er v E s r te t a Everybody M Everyones Responsible

CHRISTMAS STARTS HERE Ho, ho ho – it’s that time of year again. Another 12 months have whizzed by and we’re ready to unveil our Advent calendar to keep you up to speed with all that will be going on around the Trust this Christmas (see centre pages for a full run-down of events and competitions). The big launch – when we switch on the fairy lights, trill or warble some favourite carols and munch our way through a few plateloads of yummy pies – will take place on Friday, December 6. From then on until the big day, we’ll be bringing back some old festive favourites – starting with the best dressed winter veg competition. With judging taking place on December 9 it’s not too soon to start carving your carrot, sculpting a sprout, paring a parsnip or even engraving an endive. Lacking creativity? Here’s Nobby the sprout snowman to inspire you and have you reaching for the kitchen knife (mind your fingers – think of our hardpressed A&E staff). If Paul Hollywood or local girl Ruby Tandoh had you enthralled this year, now is the chance to show off your own great Bake Off skills in our best mince pie and cake competitions. Those more at home behind the lens than in the heat of the kitchen have a chance to click with the judges in our photography competition. We’ll also be looking for the best-dressed tree and office in the Trust (trees will be distributed to wards in good time for judging on December 20).

Emma Dowlin g, infection pr evention and co CNS and comm ntrol ercial director Iain McMillan

You don’t often get the chance to see the execs in pinnies (who can ever forget the dash commercial director Iain McMillan cut last year in his jolly red outfit?), let alone have them serve you lunch. If this is too good an opportunity to miss, make sure you book your place in the first-floor restaurant on the days they are serving Christmas lunch (December 10 to 13). And don’t miss out on your chance of winning £1,000 in the grand Christmas draw (see page 11 for more details).

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MONDAY

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Best dressed winter veg competition judging

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Execs/matrons serving lunch in Spice of Life restaurant

Execs/matrons serving lunch in Spice of Life restaurant Trees distributed to wards

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FIRST PRIZE

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Ward and department sweets to be collected this week Christmas celebratory word search launch

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Christmas photography competition judging

Visit by Southend United FC

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Decorations go up (clinical areas)

Christmas bazaar in old boardroom from 11.30am PAT dogs visiting Best dressed office competition judging

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Winner of best dressed office announced

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Winner of best dressed tree announced

Carol singing on wards from 7.30-9.15pm: three choir groups visiting all wards

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Word Search Winner announced

Morning mass at 8am, evening prayers at 4pm (both in hospital chapel)

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THURSDAY 5

FRIDAY 6 Launch! Main Christmas Tree lights switch-on, mince pies & carols. 4pm, opposite A&E Entrance

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Cookery competition judging: best tasting mince pies and best dressed or decorated cake

Decorations go up (non-clinical areas)

Execs/matrons serving lunch in Spice of Life restaurant

Execs/matrons serving lunch in Spice of Life restaurant

School Choir in Outpatients

Grotto in main outpatients opens

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Nursery children taking cards around the wards

Best dressed tree competition judging

Winner of photography competition announced

HARP food bank collection 12 noon, old main entrance

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BOXING DAY Bank Holiday

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Christmas celebratory word search entry deadline

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WEEKEND 7-8

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Look Again Our recap on the year quiz proved very popular last year – so here’s a 2013 version to see how much attention you have all been paying over the last 12 months! The answers to all the following questions appear in the pages of this year’s editions. Email your responses to communications@southend. nhs.uk by December 13 to be in the running for a prize. First correct answer out of the hat wins a £20 Debenhams voucher.

Question 1

Why was waiting list administrator Joyce Wilson pictured sporting a fake moustache? (a) She was appearing as the pantomime villain? (b) She was disguising her identity? (c) She was raising awareness of men’s health?

Question 2

Who was appointed our new medical director? (a) Dr Doolittle? (b) Dr Zhivago? (c) Mr Neil Rothnie?

Question 3

What is the Friends and Family test? (a) A popularity competition? (b) A patient survey? (c) A new form of DNA matching?

Question 4

What was the name of our special week of talks, exhibitions and demonstrations? (a) Everybody Matters week? (b) Shamelessly Showing Off week? (c) We Are The Greatest week?

Question 5

Who marked Tell a Story Day by reading about the Highway Rat in our Ladybird Nursery? (a) Craig Revell-Horwood? (b) RoboCop? (c) Jacqueline Totterdell?

Question 6

Who was dubbed ‘the epitome of good nursing’? (a) Florence Nightingale? (b) Lorraine Sayadi? (c) Madam Poppy Pomfrey?

Question 7

For what did theatre team manager Phil Parker receive a silver medal? (a) Ju jitsu? (b) A baked bean eating contest? (c) Sumo wrestling?

Question 8

Who penned the immortal lines: ‘Yo yo yo we’re recyclin’ our bags ‘We’re all driving ecos ‘cos we’ve traded our jags’? (a) William Shakespeare? (b) Kevin Oakley? (c) Benjamin Zephaniah?

Question 9

How did chaplain Fr Graham Crook make hospital history? (a) He performed the first marriage blessing in our hospital chapel? (b) He abseiled from the top of the tower block? (c) He took a vow of silence?

Question 10

What is the Tiptree Toolbox? (a) A gift presentation pack of jams and marmalades? (b) A memory aid for dementia patients? (c) The facilities department’s emergency kit?

Question 11

Which BBC presenter came to interview chief executive Jacquleine Totterdell? (a) Jeremy Paxman? (b) Chris Evans? (c) Dave Monk?

Question 12

What threatened to prevent consultant surgeon Mike Dworkin taking part in a charity bike ride? (a) A torn tendon? (b) A tyre puncture? (c) He overslept and missed the start?

Question 13

Rosetta was a big attraction at our staff benefits day? Who or what was she? (a) A member of the TOWIE cast? (b) a Mexican red-kneed tarantula? (c) A catwalk model wearing a new matron’s uniform?

Question 14

What did ABUD Julie Lander admit to being nervous about? (a) Jumping out of a plane at 10,000 ft? (b) Singing karaoke to ‘Don’t Stop Me Now’? (c) Coming to work in flat shoes?

Question 15

Why was chief executive Jacqueline Totterdell pictured at the seat of an earth mover? (a) To start work on a new cancer information and support centre? (b)She was in training for a career change? (c) Taking part in a photoshoot for a 2014 builders’ calendar?

Question 16

Whose artwork is going up on the walls of some of our wards? (a) Andy Warhol? (b) Banksy? (c) Pupils of Chase High School?


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BY ROYAL APPOINTMENT DRINKS WITH THE PRINCE Renal clinical nurse specialist Georgina Pharro is still on Cloud Nine after spending a few hours sipping cocktails with Prince Charles at Clarence House. Georgie was among the high-flying nurses invited to a reception at the royal household before going on to more partying in Park Lane at the Nursing Times awards ceremony. Georgie and her fellow CNS, Lis McNally, were up for an award in the ‘enhancing patient dignity’ category. Unfortunately, they missed out – but what a great honour to have made it to the national finals.

‘exceptional care’ they give to patients. All those nominated for the awards were making a ‘tangible’ difference. He added: “Human kindness, reassurance and sympathy are age-old qualities, yet they are as important today as they have ever been.”

“Prince Charles was really charming and made time to speak to everyone. He was able to make you feel at ease. I felt so privileged to have experienced meeting him in recognition of our good work.

Prince Charles was hosting the Clarence House reception for nominees of the awards. Each Trust, however, only received one ticket – and Georgie won the coveted place on the flip of a coin. The Prince hailed the dedication and hard work of nurses, and the

was almost definitely one of my proudest moments as a nurse. You could feel the immense pride for our profession in the room. Everyone was thrilled to have been shortlisted and having met the competitors you could see how much really good work goes on - which made it even more special after the negative press that the profession is getting.

“It was such a shame that Lis was not able to join me too as we are a good double act in the work we do together!” Georgie said: “Having the opportunity to visit Clarence House and celebrate our successes

DON’T BE THE ONE TO MESS UP Managers who use bank staff have been requested to attend a halfhour training session to make sure they are up to speed with signing off timesheets via our electronic rostering system. Apart from the fact that staff won’t get paid if they don’t, the system cannot go live until every manager who signs bank timesheets has been through the formal training session, says project manager Keetha Pathmanathan. “All paper bank timesheets are being replaced by the electronic version,” she added. “The process is very quick and will finalise an entire month’s

timesheets with the click of a button. But all managers who currently sign paper sheets must attend a training session to learn the new system.”

Follow this link to book yourself onto a session: www.sohlms001/LMS/Portal.asp x?tabindex=2&SearchType=0&Se archText=e-rostering

All signatories should ensure they have a deputy who is also fully trained so that bank staff don’t lose out if the manager is not in work.

The go-live date will be announced soon!

Keetha added: “This is a plea to all eligible managers to book themselves onto a training session as soon as they can – they are listed on STAFFnet under iLearn.” anathan Keetha Pathm


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Welcome to.... When our new chief operating officer Jon Findlay arrives for work on his first day, he will have a key advantage. For Jon was born and Jon Findla bred in Southend, y his children were born at the hospital and he still lives in Leigh with his family. “At least I should be able to find my way around,” he laughs. “To be honest, it will be a bit like coming home as I started my NHS career right here at Southend.” Jon is currently director of operations at Guys and St Thomas’ in London, and will be taking up his post here from January 2. But back in 1987 it all started with work as temp in the personnel department, which then led to a place on the NHS graduate training scheme. This was followed by time out for a year-long American road trip, and a spell in the private sector before Jon found his true calling really was the health service. His experience has taken him to Basildon, Dartford and Whipps Cross hospitals, before his role at Guys and St Thomas’, the biggest trust in the NHS. Jon says: “Coming from such a large trust, the role here attracted me because it means I can get more involved and have influence in direct patient care. “I am really excited to be coming back to Southend. It is my local hospital and has a special place for me both personally and professionally as well as the local community I live in.”

Farewell to...

Liam Slattery, head of change and programme management, who is leaving us after nearly 10 years. Liam came here as head of organisation development and took up his current role in January 2011.

Liam, who is taking up a post as programme director for acute service reconfiguration at Barking, Havering and Redbridge Trust, said: “Southend has Liam Slattery weathered really hard times a lot better than other trusts and has so many lovely staff who really care.” He speaks from experience – both his parents have been treated here. “I got to see the caring and treatment up close. My dad received a pacemaker which saved his life and my mother was shown so much respect and dignity when we lost her four years ago. “I’ll be sad to go – this is a great place to work which is constantly getting better.”

Maureen McGhi e

Day assessment unit receptionist, Maureen McGhie, who has worked at the trust for 24 years. Originally she joined the ward as a HCA, then moved to reception 16 years ago. Maureen has loved her time here and said staff on the DAU are a lovely crowd. Plans for her retirement include bird watching, walking in the countryside and learning to play the ukulele. She’ll also be spending more time with her husband who retires in July.

And it’s a goodbye from me A tear is hovering in the corner of my eye as I write this fond farewell to everyone after nearly 10 years here.

I have a few projects up my sleeve which include working on a WW1 in Essex project for next year’s centenary, some more writing and another charity trek early next year – this time across the Sahara. Will I ever be seen again? I’ll miss the sound of the seagulls and the glorious sunrises over the Lodge. I’ll miss the corridor bonhomie. And, of course, I’ll miss all my friends and colleagues Pat Stone here. But…you cannot get rid of me quite that easily. I’ll still be helping out with Look production for a while so hope still to see you around the hospital. Please send any contributions for future editions to communications@ southend.nhs.uk In the meantime, thanks for reading every month and have a wonderful Christmas. “A big thank you to Pat Stone for all her hard work as part of the corporate communications team in keeping the trust well informed over the years and for digging out all those tales to tell through the pages of Look. We wish you a happy and healthy retirement Pat.” Claire Hankey Head of communications and engagement.

Congratulations to... Dr. Mei Wong, from paediatrics, Dr. Fathel Awadalla, consultant paediatrician and midwife Natalie Elliot (pictured l to r), who were all awarded ‘instructor potential’ status following their outstanding performance on a recent NLS Provider course. Also to staff nurse Sara King who has since left the Trust. Felix Khor, our resuscitation training officer, said: “I am so proud of them all. It really is vital training for all our Dr Mei Wong, Dr clinical Awadalla, Nata Fathel lie Elliot staff.”


Visit www.southend.nhs.uk | Call 01702 435555 11

Dates for the diary - 2014 Nov FRI

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Southend Hospital Charity’s Annual Grand Quiz 7.30pm

At Saxon Hall, Aviation Way, Southend-on-Sea. Tickets: £10pp including chicken and chips in a basket Teams of 8-10 To book please call: 01702 385337 or email fundraising@southend.nhs.uk; Feb

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Pre-retirement course 9am to 3.30pm

In the Robina Parker room, education centre. Partners welcome to attend. To book, or for more information, call Sarah Turner on Freephone 0800 019 6076 (option 1 – training) or email bookings@affinityconnect.org

aw 2013 r D e iz r P d n a r G s Christma icsPro d e M y b d e r so n o sp Kindly

r. onday 16 Decembe To be drawn on M of Medics Pro CASH! Courtesy 00 ,0 £1 is ize Pr st Fir Olympus KeyMed era – courtesy of m ca l ta gi Di : ize Healthcare PLC Second pr urtesy of Mayday co – r he uc vo xt Ne Third prize: £100 tesy of CPC Drive ry hamper – cour xu Lu Fourth prize: rifice4Cars) (part of SalarySac &S voucher Fifth prize: £25 M arity uthend Hospital Ch All proceeds to So 01702 385337. Tickets available on

Quiz Night

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At the Freight House, Rochford. Tickets £6 per person: call 01702 385337 Teams of eight In aid of the Keyhole Cancer Appeal

Great Pier Walk

March SUN

10am to 4pm

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Great Pier Walk Organised by Rotary Club of Leigh-on-Sea in aid of Southend Hospital Charitable Foundation. To register your interest in taking part, please ring 01702 385337

Calling all keen cyclists Help pedal ‘Aro und

the World in 80 No passports, Days’! jabs or visas re quired – the distance will al l be covered on a static cycle. The sponsored challenge is in aid of our exci new £500,000 ting Keyhole Cance r Appeal to provide a new state-of-the-a rt laparoscopic (keyhole surger y) theatre suite . It is launching early next year – more details the next edition in of The Look. Suffice to say th the suite will bo at ast some of th e most advanced camera system s in Europe to deliv er extremely high-quality 3D images.

Next Big Thing We are hosting a prestigious internat ional symposium from Friday, Novemb er 22 to Sunday 24 when some of the world’s leading experts on rheumatic conditio ns will pass on their wealth of knowledge to clinicians from across the globe. The event, which is being organise d by our clinical director of research and audit and head of rheumatology, Prof Bha skar Dasgupta, will include speakers from Stamford and Harvard medical scho ols in the US as well as the mighty Mayo Clinic. It will also feature an ultrasound ima ging workshop with demonstrations from our own team of sonographers. See how it went in the next issue of The Loo k.

HARP food bank Once more we are supporting the local homeless charity, HARP, by collecting non-perishable foodstuffs for those whose Christmas would otherwise be pretty frugal. Please bring your tins and packets to the old main entrance lobby for collection on December 20


CELEBRATING ANOTHER SUCCESS Hardworking and dedicated fundraisers showed their party spirit at a celebration evening to mark the successful culmination of another appeal. The £450,000 Bosom Pals Appeal On The Road – to provide two fully equipped mobile screening trailers – followed on from the highly successful Bosom Pals Appeal which raised £750,000 to furnish our own breast unit with the most sophisticated diagnostic equipment. The party atmosphere at Saxon Hall, Southend was given a high-decibel boost by the 13-piece band Jackie Wilson Says. Lucy Thomas-Clayton, the hospital’s associate director of fundraising and community engagement, said: “This was our chance to say a huge thank you to all those people who have supported

us yet again, working tirelessly to raise this money and provide these sophisticated mobile screening services for the women of south-east Essex. This has all been at a time when money has been tight and so many have been feeling the pinch. “I never cease to be amazed at people’s generosity – as well as some of the inventive ways they think up to raise money. We really are extremely grateful that, once again, so many supporters have rallied behind the hospital and the great work it does. “It was a wonderful evening and a great finale to another successful appeal.”

TWICE THE RECOGNITION FOR OUR STROKE TEAM An “outstanding example of high quality service” is how the judges described our already highly-regarded stroke team after it earned another national award – the second in as many months. They won at the finals of the prestigious Health Service Journal 2013 awards, which had attracted more than 1000 entries from all over the country.

The multidisciplinary team won in the ‘secondary care service redesign’ category for its high-quality rapid access TIA (transient ischaemic attack, or mini stroke) service. The news comes just a month after the team took the trophy for ‘best use of IT to support clinical treatment and care’ at the finals of the national E-Health Insider awards in October.

Printed on 100% recycled paper with biodegradable inks.


NHS The Look November 2013