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Not just a funny turn The real impa ct of TIA

READ MORE ON PAGE 5 Campaign briefing Spring/summ er 2014


Get involved at: stroke.o or #ministr oke



For Southend University Hospital NHS Foundation Trust staff and volunteers

A DREAM COME TRUE... Spirits were high as patients, donors, supporters and healthcare professionals from organisations across Essex joined together to celebrate the official opening of the Macmillan Information and Support Centre at the hospital earlier this month.

Since opening to the public 10 weeks ago over 800 people affected by cancer have visited the centre for information, support and advice from centre manager Friederike Englund and her team of highlytrained volunteers.

The £650,000 purpose-built centre, jointly funded by Macmillan and Southend Hospital Charity, includes a private quiet room where patients and/or families can relax and talk to healthcare professionals, a health and wellbeing room, a relaxing courtyard and a large activity room for health and wellbeing clinics, support group meetings, cancer awareness events and more. Patients also have access to an oncology counsellor and a local Macmillan benefits advisor.

Speaking at the event, chairman Alan Tobias OBE said: “Having a welcoming and supportive environment and dedicated staff who can provide the right information at the right time is absolutely vital for our cancer patients, their families and our staff too. “After so many years in the making I’m delighted that we have been able to work alongside our patients, Macmillan and Southend Hospital Charity to make the information and support centre at Southend a reality.”

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We all know take-away food like fish’n’chips and burgers is un-healthy but why? It’s mainly because of the type of fats contained in those foods and their total energy content.

This month we find out more about popular resuscitation training officer, Felix Khor.

Fats have double the energy content of proteins and carbohydrates; they also come in different types, one of which is saturated fat found in meals that are animal fat based e.g. burgers, curries, cheese. A high intake of saturated fat can affect your good and bad cholesterol levels which in turn could lead to furring of the arteries, a main cause of heart disease or stroke. Nutrition is essential for the maintenance of good health and vital in the treatment of many diseases. Dieticians are crucial members of the hospital team. They deliver flexible, evidence-based nutritional care to patients. The first ever Dietitians Week led by the British Dietetic Association (BDA) is taking place between 9-13 June. To raise awareness of the week, the Trust’s dieticians are holding an event in the education centre reception area. Come and visit their information stand on Tuesday 10 June, where you’ll be able to take part in fun quizzes about calories and healthy snacks, have your BMI checked and find out lots about eating healthily. Five food tips to fitness… • Aim to eat a healthy and balanced diet. Include plenty of fruit and vegetables in your meals - fresh, tinned and frozen all count! • Choose some lower fat milk and dairy products when you’re out grocery shopping but be cautious with the portion sizes as these items tend to be higher in saturated fats. • Lean meats are healthier, as are cooking methods such as grilling, braising and baking. • Reduce your sugar intake – cut down on sugary drinks, sweets and fatty snacks. • It’s important to combine the above with some physical activity to achieve a well-rounded healthy lifestyle.

Tell us a bit about your role I am in charge of organising various levels of resuscitation training for all clinical and patient-facing staff throughout the trust – that’s about 3,500. I am also responsible for ensuring resuscitation equipment is readily available throughout the hospital and I advise and support staff of resuscitation issues. What do you like about the job? The diversity – the sky is the limit. I also love meeting staff from all around the hospital. What are you most proud of? It must be managing to standardise the resuscitation equipment throughout the Trust so that staff know exactly what they will find on any resuscitation trolley anywhere in the hospital. I have also obtained a 100% training record among our consultants and helped ensure that all beds in the hospital have oxygen and suction portals. If you could be granted one wish, what would it be? Although we do meet the national standard now, I would love every ward and department to have its own defibrillator. Tell us something that not many people know about you I am totally addicted to Sudoku – every day I get through about half a dozen. The education centre library used to save me all the puzzles from all the daily newspapers. Felix Khor

If you would like to be featured in a future ed ition of Look, please email co mmunications @south

atters. M y d o b y r e Ev unts. o C g in h t y r Eve sible. n o p s e R ’s Ever yone

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IT’S ALL IN THE NAME… Midwife Kirsty Tower is used to delivering babies, it’s her job. It’s not every day that a set of parents choose to name their daughter after her though. Chloe Kirsty King was born prematurely last year. She was exactly 24 weeks gestation and weighed 710g (1lb 9oz). Chloe’s father Peter, who used to work at the hospital as a systems manager in Home at last the heart and chest clinic, said: “What started as an ordinary day ended in a full-scale emergency. Our baby was given only a 20 per cent chance of being born alive. Thankfully, she came out fighting and she continues that fight every day. We chose the middle name ‘Kirsty’ because of the lovely midwife who delivered her and saved her life.” Kirsty said: “I was overcome with joy and emotion when I found out that despite all the odds Chloe was doing so well after her very premature birth. It’s such an honour for Rachel and Peter to register their precious daughter as Chloe Kirsty King. “However, I can’t take all the credit. Chloe was born fighting and, without the help and support of such a great team, the outcome may have been very different. Chloe was stabilised and transferred to a specialist unit very quickly where she continued to receive the high level of care she required.”

MUDDY MONEY MAKER FOR NEPTUNE Well done to the paediatric crew of nurses who survived their Tough Mudder challenge and raised over £4000 for Neptune ward. The insane assault course involved tackling a series of gruelling obstacles including underwater tunnels, crawling through trenches surrounded by thick mud and climbing a 9-foot wooden wall. Beccy Simmonds, sister in Neptune ward, said: “It went really well. We all completed it and even more amazingly we all survived in one piece!”

Kirsty Chloe Kirsty King with mummy and

After being born here, Chloe was sent to Homerton Hospital on a blue light and remained there for three months. After that, the family transferred back to our special care baby unit where she stayed for an extra month. Peter, his wife Rachel and baby Chloe are now happily back at home. Peter wanted to raise awareness of what it’s like to go through a similar situation, so he kept an online blog and detailed his family’s experiences. You can read more about their journey here

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STROKE TEAM LEAD THE WAY WITH NATIONAL CAMPAIGN Our stroke services have been hitting the headlines again. This time the unit’s TIA (transient ischaemic attack) clinic has been used as an example case study of best practice in the Stroke Association’s new campaign ‘Not just a funny turn.’ It was even described by Andrew Marr’s wife, Jackie Ashley, as “leading the way” in her column for the Guardian. The ‘Not just a funny turn’ campaign hopes to raise awareness of TIAs and to make people take them seriously. The Stroke Association is calling for health professionals to recognise the signs of mini-stroke and the importance of rapid referral to specialist assessment and treatment. It also aims to improve support, information and advice for patients so they can reduce their risk of further mini-strokes and strokes.

r Dr. Paul Guyle k

Here at Southend, we have developed an innovative online referral system for GPs (HOT-TIA) and improved access to specialist services so that patients can be seen seven days a week. The service is designed around patient needs and all high-risk cases are now treated within 24 hours, with low-risk patients been seen inside one week. A mini-stroke or TIA has the same symptoms as a stroke – weakness or numbness on one side of the body, loss of vision or blurred vision in one or both eyes, memory loss, confusion or a sudden fall, but they last for a shorter amount of time. It’s also a warning sign that the person is at risk of having a full stroke in the near future. Lead stroke consultant Dr Guyler said: “It is far better to prevent a patient having a stroke than to try rehabilitate them after permanent brain damage has occurred. We are very proud of the work that has been done at Southend; many different experts in primary and secondary care have worked together to redesign our TIA service around the needs of individual patients.”

Dr Devesh Sinha, stroke consultant, added: The real im “We were pleased to pact of TIA share our work and experiences with the Stroke Association in preparation for this campaign. Anything that can be done to raise awareness or improve TIA services in the UK is of major importance. There is still lot to be done to empower patients and improve TIA services nationwide - The Stroke Association campaign will definitely help this.”

EASING THE PAIN Anaesthetics and critical care have purchased a state of the art ultra sound machine, which gives a better view of the peripheral nerves when achieving nerve blocks during surgery, ensuring greater reliability and success for the procedure. The marvellous piece of equipment cost £27,500 and was funded by charitable donations.

Not just a funny turn

Dr Bopitiya, consultant anaesthetist, said: “Nerve blocking can be used as a sole anaesthetic technique, it provides excellent pain relief. The machine is a really cost effective piece of equipment, thanks to Karen Kinnear and Dr Blanca Boira for their hard work in helping to secure the equipment.”

Campaign briefing Spring/su mmer 201 4

Get involved at: k/tia or #ministr oke

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WE CYCLED AROUND THE WORLD! After 80 days and 24,901.55 miles, we finally made it around the globe. With the help of many members of staff and local businesses, 1400 cyclists completed the static cycle challenge and raised £25,000 for the new Keyhole cancer appeal. Elise Fleetwood and Laura Mason, events and corporate relations managers, were the masterminds behind the challenge. They worked tirelessly over the three months, supporting the cyclists and setting up the bikes so many times in different locations, they could probably do it in their sleep.

“A special thank y ou Roslin Hotel for the must go to the ba and endless supp con toasties ly of water” Denise Go post-op deputy odman, ward manag

Elise said: “It has been fantastic to have so many members of staff involved. We are particularly grateful to the surgical team for helping us launch the event at Intu Lakeside in February, Karen Goodman for enthusiastically leading the Post-Op team through their three cycle dates and Darren Taylor, Gary Jones and Terry Butcher for squeezing in some last minute miles to ensure we finished the cycle in 80 days! The time and effort that everyone has put in has been greatly appreciated.”

work. The support we “It was fun but hard even if at times we received was excellent, on those saddles” ble were a little uncomforta nager st-op deputy ward ma Denise Goodman, po


“Laura and I have been with the amount of support overwhelmed community for this static cyfrom our local cle challenge” Elise Fleetwo od, fundraising events


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HOSPITAL HEROES Learning disabilities film

PAS implementation

April winners - Ruby Chittenden, Sarah Haines, Nicola Carter and Scott West

Margaret-Ann Girvan whole-heartedly embraced the Trust’s values in taking on the huge role of operational responsibility for the PAS project. She has encouraged operational staff to take on and deal with the changes an to working practice, by February winner – Margaret Ann Girv being an advocate for the task and leading by example.

This mixed team from performance, communications and nursing have made a real difference to the lives of patients with learning disabilities visiting Southend University Hospital. The group has collectively demonstrated our values by working beyond their roles to facilitate an idea which came from our service users – a film to help patients with learning disabilities familiarise themselves with our outpatients department. They took collective responsibility for bringing the idea to life, ensured throughout the process that the views of all involved were listened to and strove to make a real difference to the experiences of a particularly vulnerable group of our patients. The team worked alongside their day jobs to organise funding for the film, scripting it in consultation with the service users and helping them to be part of the filming. The end result has been much applauded and led to a reception at the House of Lords hosted by Lord Brian Rix, whose charitable foundation provided the funding. The film can be viewed via our website at www.southend.

As part of the operational workstream, Margaret-Ann was always willing to take on board comments and feedback from all levels of staff; she ensured issues were dealt with accordingly and that any concerns were addressed. She made sure that patient needs were at the heart of any decision. Margaret-Ann led the operational staff in their preparation for, cutover to and initial use of Medway PAS in addition to her normal and very busy departmental job. This involved chairing the operational group meetings, attending project board meetings plus attending the rehearsal and go-live weekends. This was a high-profile, high-risk role and Margaret-Ann led from the front, driving operational staff to make timely decisions and keeping the implementation on schedule. Her contribution was a major factor in the success of the Medway go-live. Margaret-Ann finally picked up her well-deserved February employee of the month award in April’s board meeting, after breaking her arm and not being able to collect it for a few months.

RIDING FOR RADIOTHERAPY When Alex Cain, radiographer, was challenged to complete the London to Southend bike ride by his grandad, he just had to give it a go. His grandad, a keen cyclist, had always tried to get Alex involved in the sport but didn’t have much luck until he bet him he couldn’t undertake the challenge. Joined by his twin brother and grandad, the trio will complete the 54 miles from Victoria Park in London to Priory Park in Southend on 20 July. Alex’s grandad tragically lost his wife to cancer two years ago so they’ll be riding to raise funds for the radiotherapy department. Alex said: “I haven’t done much training yet so I’m a bit apprehensive. I currently cycle to and from work every day but that journey is only 4 miles so I need to seriously step it up.”

d his grandad an Alex Cain with

Patients have already been donating to the cause through a collection set up in the radiotherapy reception. You can also sponsor Alex through his Just Giving page –


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HEALTH ASSESSMENTS Health assessments are available for Trust staff before they start night shifts and on a regular basis whilst they work or rotate onto nights. Whilst workplace hazards are unlikely to change at night, there could be greater risks to individuals who suffer from certain medical conditions e.g. diabetes, epilepsy, some respiratory conditions, depression and anxiety, as well as other conditions where medications have to be taken at strict intervals. Night work may affect an employee’s medication schedule, which could make their condition more unstable or cause other problems.

It is therefore recommended that all night workers complete a confidential health assessment questionnaire, on the understanding that they may be required to attend occupational health for a health interview where their fitness to work at night would be assessed. To obtain a copy of the questionnaire, please visit the occupational health site on STAFFnet and it can be found in the forms list.

Congratulations to... Welcome to... Naeck Pineshwari and Sharon Glover on being appointed the new clinical nurse specialists for inflammatory bowel disease. Following the retirement of Sue Catton, Naeck and Sharon now look after patients suffering with Crohn’s disease or Ulcerative Colitis. Together they facilitate a nurse-led clinic, oversee drug infusions and monitor patients with the lifelong conditions. Also an IBD telephone helpline is managed by the nurses; patients can ring them at any time and talk about their symptoms, then the appropriate help and treatment can be administered. This is a great service that saves people with the diseases going to see their GP often or being admitted to A&E. Dr Yahya Al-Abed, surgical registrar, who attended and gave a presentation at the Association of Surgeons of Great Britain and Ireland conference in Harrogate. He represented the department of colorectal surgery at the event and his talk about the safety and efficacy of the Permacol injection was well received.

Angela Bosnjak-Szekeres, Foundation Trust secretary who has joined the hospital after working as a company secretary for a membership organisation, providing housing services to the Royal Borough of Kensington and Chelsea. Angela is Hungarian but has lived in the UK for 20 years and calls it home. She is looking forward to strengthening the corporate governance framework and ensuring that patients and service users are always at the heart of decision-making processes. Angela said: “I am settling in well, staff are very welcoming and helpful.” Angela Bos njak-Szeke res

Obituary Roger Kittle 1.12.1947 – 7.5.2014 It is with great sadness that we announce the death of Roger Kittle who passed away peacefully this month. Roger Kittle Roger started working at the hospital in 1967 and joined the Education Centre team as Bursar in 1994, a role he held until he retired due to ill health in August 2013. He was a highly regarded and much loved member of staff and will be sadly missed. Our thoughts and prayers are with his wife and family at this very sad time.

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NEW CHIEF FINANCE OFFICER IS FULL OF ENERGY At a time when NHS cash is being squeezed to the limit, being the boss in finance could seem like a thankless task.

“It seemed an organisation with a ‘can-do’ attitude, with people full of passion and drive to do the best they can. And that has been validated by what I have seen since I have been here – there is a huge amount of enthusiasm and energy here.”

Even our new chief financial officer, James Sullivan, admits: “the world of NHS finance is complex, difficult and with a great deal of change going on”.

For James, the role of chief financial officer on the board is not just about the bottom line, but about supporting people throughout the organisation.

So what makes someone want to come and work in that environment? With a background in corporate finance, having spent most of his career in the energy industry, James decided two years ago to become a non-executive director of his local health trust in East Sussex. “Through that experience I truly realised the value of what the NHS does and how the people in it make a real impact,” he explains. “I decided then that I wanted to get a full-time role in the NHS, using my experience in the corporate world to make an impact of my own.” When the role at Southend was advertised, James says his research about the organisation led him to want the job:

“Finance shouldn’t just been seen as number crunching. For me it is about supporting and empowering people to do the things that make a difference,“ he says. “Just cost cutting is not usually the best way forward when times are hard. Working together to do things better, which improves quality and cost at the same time is something we should all be striving for.” Outside of work, James sings in a choir and enjoys the gym both of which he describes as the “perfect outlet” after a busy day.

Dates for the diary June SAT


Spinal Pain Management 9am - 4pm

inal Current perspective on Sp the in Pain Management education centre A one day symposium held by unit. the musculo-skeletal business Please contact Dawn Tullio, r ticket. 01702 385242, to book you

July FRI


Boogie in the Barn

7pm – 12pm

Over 18s only. Brought to you by Tropicana Nights Appeal In aid of the Keyhole Cancer d, Tabor Farm Barn, Shopland Roa 1LH SS4 ex, Ess Rochford, Tickets £10pp, available from



Foulness Island Bike Ride

Participate in this rare opport unity to enjoy the beauty of Foulne ss Island up close while raising money for the Keyhole cancer appeal. 11-23 mile bike challenges ava ilable, entry from £7.50

Sept SUN

21 For more information on these fundraising events, please email fundraising@ or call ext 5337.

n James Sulliva

Walk for Wards

Raise money for a ward or department of your choice by either taking part in the 7km seafront stroll or the 18km Hadleigh hike. Entry is free but minimum sponsorship is £15 .

Look May 2014  
Look May 2014