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TECH HAS MOVED ON So have we...

Full-Time Apprenticeship Prospectus 2020/21

#BetterOffAtSERC

Bangor

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Downpatrick

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Lisburn

|

Newtownards

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Further course information can be found at www.serc.ac.uk


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Contents Bricklaying & Plastering

46

Business Administration & Retail

48

Carpentry & Joinery

50

Catering

52

Construction & Civil Engineering

58

Early Years and Health & Social Care

60

Electrical & Security Systems

62

Engineering

64

Hairdressing

66

IT & Telecom Professional

68

Motor, Construction Plant & Land-Based Engineering

70

Pharmacy Services

74

Plumbing

76

Refrigeration

78

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Applications Open in November 2019 for courses starting in September 2020

Further course information can be found at www.serc.ac.uk


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Welcome Welcome to SERC, a dynamic and forward thinking college. We truly believe you’re better off at SERC. We strive to make your time with us count when it comes to getting a job, that’s why we’re different. We offer each of our students a career enhancing experience through our enterprise driven curriculum where you will work on live projects, solving problems for real businesses. You will also have the opportunity to undertake work placements as part of your course to develop a deeper understanding of the world of work, all of which look great on your CV. If you are planning on progressing to Higher Education after your course we have a range of HNDs, Higher Level Apprenticeships and Foundation Degrees that you can study with us. You’ll benefit from small class sizes, expert lecturers and lower course fees than university. Last year 1389 students studied a Higher Education course at SERC, 160 under took Higher Level Apprenticeships. At SERC we’re always here to support you with services such as our award winning Careers Advice Service, Student Finance, Learning Support and SERC Extra to ensure

that you get the most out of your time with us. No matter what problems you face we can always help you.

Please note all information in this prospectus is correct at time of print and may be subject to change.

And we want you to have some fun too! By getting involved in the Students’ Union you can help organise events, make new friends and above all have fun.

Classes run on demand. SERC endeavour to run all courses as advertised. However we reserve the right to cancel classes which do not enrol a sufficient number of students to make the class viable. We shall contact you if the class is cancelled and SERC will provide personalised support to applicants to find an alternative programme.

Ken Webb

Principal and Chief Executive

At SERC we are passionate about inspiring, transforming and enriching the lives of our students. The support given at SERC has helped thousands of students join the workforce and build the Northern Irish economy. We are immensely proud of our students and their achievements.

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Our Facts We are OUTSTANDING Leadership and Management at SERC

EARN WHILE YOU LEARN, YOU WILL GET PAID A WAGE BY YOUR EMPLOYER

eti Inspectorate 2016

You will work alongside experienced staff

FREE WIFI

English, Maths & ICT are important parts of our study programmes

ON CAMPUS

Receive off-the-job training specific to your apprenticeship

FANCY A CUPPA? We have Cafés on our main campuses

*T's & C's apply

Further course information can be found at www.serc.ac.uk


FULL-TIME APPRENTICESHIP PROSPECTUS / 7

90%

98%

93%

90%

of students agree that the facilities and resources provided by the college helped them learn

of students are satisfied

achievement rate for apprenticeship programmes

loved our facilities

Internal FT Research

Learning made easy

FT Research Report

Internal Feedback

Our online materials score 4.8 out of 5 stars

Gain experience working on placements and projects as we work with over

7000 EMPLOYERS

92%

enjoy their course at SERC

FT Research Report

Learn from the best

95%

of students agree that their tutor encourages them to achieve their full potential FT Research Report

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SPACE Bangor Outstanding Facilities HUB English and Maths Hub Our main campuses now have modern English and Maths hubs, where you can drop in to an informal setting and get help with every day Maths and English tasks including GCSE or Essential Skills qualifications.

Our newest Campus SPACE is situated in Bangor and is an industry standard ÂŁ12 million, 3,650m2 facility which is home to our Performing Arts, Computing and Engineering students.

Further course information can be found at www.serc.ac.uk


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SPACE Bangor Campus SPACE boasts industry standard performing and rehearsal spaces, dance studios, professional recording studios and a high specification theatre where Performing and Creative Art students can perform in front of a paying audience to develop their confidence and skills. Students will learn about improvisation, vocal and movement techniques, writing and performing theatre pieces, and overall experience within an audition setting, all of which are essential for anyone looking to gain employment within the competitive creative industries.

IT students have the use of fully designated Mac and PC suites which feature top end software packages to help them hone their skills for careers such as Software Developers, Web Designers and Technicians. While Engineering students benefit from working on the latest industry standard equipment such as CNC machines, 3D printers and laser cutters which enables them to be more than ready for the world of work once completing their qualification.

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Better off at SERC Wider employability skills are essential in securing employment after your studies. When you become a student at SERC you will be given the opportunity to develop these skills through our Employability Programme, that’s why your better off at SERC. SERC will give you as many opportunities as possible to help you gain better skills and get real life experience. You will have the opportunity to develop skills such as problem solving, communication, critical thinking, people management and team working. This will make all the difference when you are applying for jobs or Higher Education courses in the future.

Did you know? Over 1/3 of employers stated that a graduate with no previous work experience would not be successful during their selection process, regardless of their academic qualification NI Skills Barometer

Further course information can be found at www.serc.ac.uk

Studying at SERC will help you start the journey to your dream career as you will • Gain more qualifications • Have the opportunity to set up a SERC Student Company • Take part in industry projects • Undertake work placements • Get involved with volunteer programmes We can give you advantages, skills and experiences other young people take years to get. Students sitting where you are now have gone on to amazing careers with companies like Coca-Cola and NASA!


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Your Study Programme 80% Work experience to read employment

15% Vocational programme 5% English Maths & ICT Your study programme (course) will include a number of elements. Each study programme will be unique to your individual needs to support your career ambitions.

Vocational qualification

Work experience

Your vocational qualification will make up the majority of your study programme. The qualification will be a mix of practical and theory which will enhance your understanding of the subject.

You will undertake practical work experience and work related learning related to the vocational area of the study programme. This will develop your employability skills and apply your learning in real life situations.

English, Maths and ICT

Additional Activities

If you do not have a GCSE Grade C or above in English, Maths or ICT you will work towards achieving an Essential Skills qualification in these subjects. These will be built into your timetable and are recognised by employers and universities.

Your programme will also include other activities designed to support and help you develop the job related skills, experience and confidence required to progress to employment or Higher Education. This includes tutorials, field trips and volunteering opportunities.

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Bangor Outstanding Facilities HUB English and Maths Hub Our main campuses now have modern English and Maths hubs, where you can drop in to an informal setting and get help with everyday Maths and English tasks including GCSE or Essential Skills qualifications.

Step into our campus for the first time and you’ll be impressed. We’ve invested millions in our campuses to give you the very best equipment and facilities. How can we be so sure? Because we’ve worked with industry leaders, the very people who will want to employ you, to design them.

Further course information can be found at www.serc.ac.uk


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Bangor Campus Specialising in Bio-Sciences, Computing, Electronic Engineering, Manufacturing and Mechanical Engineering, Media, Music, Photography, Sport and Recreation, Construction, Public Services, Creative Industries and Performing Arts. Bangor Campus is home to our training restaurant The Birches which is open to the public, which prepares the next generation of chefs and front of house staff for the Hospitality industry. Our hair and beauty salon Shadeka is also open to the public during term time and allows students to gain practical experience of working in a fully operational salon.

Recent ÂŁ3million refurbishment

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Apply at SERC Pre Entry Advice and Guidance Sessions (PEAG)

Apply Visit

apply.serc.ac.uk

We’ll invite you to attend a mandatory pre entry advice and guidance session with (PEAG) the subject tutor - it’s a great chance to talk about the course and discuss how it can help you achieve the career you want.

and apply online.

Oct. 2019

Nov. 2019

Apply Online serc.ac.uk

Visit us

Dec. 2019

Jan. 2020

Feb. 2020

Full-Time Information Day 13 November

Come along to an Open Day and discover what SERC has to offer

Further course information can be found at www.serc.ac.uk

Mar. 2020

Open Day 3 March


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Well Done

Evaluation Opportunity

Providing all entry requirements are met, you will be offered a place on the course! To enrol you will need evidence of results and proof of ID i.e. Passport, Driving Licence, National ID Card or National Insurance Card. If you don’t get the results you need, please don’t panic. We will be right here to help you look at all your options.

Our admissions process includes an evaluation opportunity allowing us to consider skills beyond academic achievement. This will include for example an audition, portfolio submission, practical tasks etc.

Apr. 2020

PEAG Sessions

May 2020

Jun. 2020

Jul. 2020

Aug. 2020

Higher Education Enrolment Days 13 & 14 August

Sep. 2020

Further Education Enrolment Days 20 & 21 August

Start of term

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Working with Parents

The support and encouragement you give your son or daughter at home can make a big difference to their success at College.

Make sure they attend regularly. Missing coursework deadlines or exams can really affect your son or daughter's chance of success. If they are ill, please call or email their personal tutor.

Parents’ Role

Talk to us. You can make an appointment to speak to us. Whether you want to talk to a lecturer, a Training Support Officer or speak to one of our staff members about careers advice or learning support, we are here to help you.

Encourage your son or daughter to complete assignments on time. It’s set regularly and is essential to their independent learning.

Remind them to look after their belongings and leave expensive equipment at home. It may cost you a lot of money to replace items.

Further course information can be found at www.serc.ac.uk

Our Role Personal guidance and support for your son or daughter. Each Trainee has a dedicated Training Support Officer who is responsible for their progress and achievement. They’re always on hand to help your son or daughter reach their full potential – and help with any difficulties.

Call us on 0345 600 7555


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Better off at SERC When speaking to parents, who understandably want the best for their son or daughter, we have found that there are many common misconceptions and myths around college life and vocational qualifications. Here is some factual information that we hope will help you make a more informed decision about your son or daughter applying to college‌

FACT 1

FACT 3

FACT 5

A vocational route can lead to Higher Education. After successfully completing a Level 3 Extended Diploma your son or daughter has the equivalent to 3 A Level qualifications. This entitles your son or daughter to study a Higher Education course such as a HND, Higher Level Apprenticeship or Foundation Degree with SERC at a fraction of the cost of University! Alternatively, they can progress to University, which 469 of our students did last year.

In addition to teaching qualifications SERC staff must also have professional qualifications in a range of disciplines From Software Engineering, Electronics, Applied Science, Animal Management , Hairdressing, Early Years, Motor Vehicle, Hospitality to name but a few. SERC staff are experts in the use of our industry standard equipment and software, often providing specialist training to industry.

We offer impartial advice and guidance From award winning Careers Advisors to support with additional learning needs,SERC offers all the support your son or daughter needs to succeed. We also host several talks from industry to broaden students’ horizons, raise their aspirations and inform them of all the career options available in their chosen field. While master classes and site visits from industry professionals help to prepare students for the real world of work.

FACT 2

FACT 4

FACT 6

Our students are high achievers Vocational qualifications are a fantastic route into work and equip students with the essential skills employers are looking for. To complete a Level 3 qualification at SERC we ask for 5 GCSEs grade C/GCSE Grade 4 or above including English and Maths. Dependant on your son or daughter's chosen career route, it can be essential to hold a vocational qualification. Just read some of the student success stories in this guide to see how far vocational qualifications could take your son or daughter.

Our students sign a Code of Conduct agreement. On joining SERC all of our students sign a Code of Conduct and Attendance Contract which ensures that they comply with College Policies and treat College property with care and respect. If a student breaks this agreement, staff work quickly to help get them back on track. However, if the behaviour continues there is a disciplinary system that will be actioned to ensure that the student's behaviour does not affect other students in their class.

English, Maths and ICT are mandatory as part of our study programme. At the start of the course students aged 16-18 will be expected to study Maths, English and ICT as mandatory requirements. If your son or daughter has not obtained a Grade C or above at GCSE level we will enrol them on an Essential Skills course. This will be embedded into their timetable.

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Lisburn Outstanding Facilities HUB English and Maths Hub Our main campuses now have modern English and Maths hubs, where you can drop in to an informal setting and get help with everyday Maths and English tasks including GCSE or Essential Skills qualifications.

Specialising in Bio-Sciences, Computing, Electronic Engineering, Manufacturing and Mechanical Engineering, Media, Music, Photography, Sport and Recreation, Travel and Tourism, Construction, Animal Management, Creative Industries and Performing Arts.

Further course information can be found at www.serc.ac.uk


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Lisburn Campus Lisburn Campus boasts a vibrant learning environment in a modern campus in the heart of Lisburn City. Our training restaurant The Linen Room which is open to the public, prepares the next generation of chefs and front of house staff for the hospitality industry. Revive Hair and Beauty Salon is also open to the public during term time and allows students to gain practical experience of working in a fully operational salon.

The ÂŁ27 million campus houses a world class technical skills centre.

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Better off at SERC So what’s the key to landing your dream job? It’s making sure that the skills you’ve got are exactly the skills that the economy needs. Our close industry links mean we know where the jobs are going to be - and how to get you ready for them.

#BetterOffAtSERC Further course information can be found at www.serc.ac.uk


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START YOUR CAREER WITH CONFIDENCE

Curtis Johnston Level 3 Plastering Apprentice

Curtis showcased his skills at a Team UK Selection Competition which saw WorldSkills UK select the most talented apprentices and students to compete at the ‘Skills Olympics’ taking place in Kazan, Russia. Curtis, a Level 3 Plastering Apprentice from Hillsborough, headed to Nottingham College to compete against a student from Wales in the plastering skills section. He said, “I am thrilled to have the opportunity to compete at this level. Having competed at college, regional and national levels to reach this stage, I am all set to give my very best to secure a place in Team UK. I had a set number of hours to

Take a look at the kinds of exciting projects you’ll take part in. Working with local employers on real life jobs is the quickest way to get job-ready skills and confidence. Plus it’s a great way to impress employers too!

complete tasks which put all my skills and learning to the test. As a competitor, I have been following a rigorous training programme and have received world-class technical training and mindset and performance coaching organised by WorldSkills in Nottingham, Newry and Wales.

giving me the chance to meet people from all over the world. I would recommend to any young person to get themselves a trade backed up with the Apprenticeship qualification.”

He added, “Following the apprenticeship route has been very rewarding for me. I attend SERC one day a week but the other four days I am out working, putting all the theory into practise, learning on the job and earning money. In a few months I will complete my Level 3 Apprenticeship in Plastering which is equivalent to 2 ‘A’ Levels. The programme has also given me the chance to take part in WorldSkills, improving my skills and

We work with hundreds of employers and businesses Our links to industry names assure our courses equip students with the skills employers want. These partnerships also provide students with fantastic opportunities, to work on live projects set by employers, attend workshops, gain industry recognised qualifications and gain real life work experience, so they are work ready when they leave.

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I am an apprentice for John Russell Bricklaying Limited in Bangor. During my time at SERC I have took part in and won numerous WorldSkills competitions which gave me a chance to demonstrate the skills I acquired while at the College. Winning the competition was a real confidence booster and looks great on my CV. I have really developed my skills whilst at SERC and am looking forward to entering the workplace full time on completion of this course.� Jemuel Chamos Bricklaying, Apprenticeship NI (Level 3)

During my studies at SERC I have been named Student Culinarian of the Year at IFEX and Apprentice of the Year for 2018 and I was also shortlisted for The European Alliance for Apprenticeship Award. At SERC I have been trained by an award-winning tutor who is incredibly supportive and encouraging. I have seen myself grow personally and professional at SERC. I am following my passion and excited to progress in my career in the culinary industry. Rachel Carson Catering, Apprenticeship NI (Level 3)

I came to the College after completing my GCSEs at Craigavon Senior High School. My apprenticeship with Deerpark Agri Service has allowed me to gain valuable experience working onsite. The best part of this course is the fact that I am earning a wage while getting my qualification. The lecturers are industry trained, friendly and helpful and I get on well with my classmates. ON completion go the course I would like to progress on to a Level 4 qualification before entering the workforce full time. Tom Hyde Land Based Technology, Apprenticeship NI (Level 3)

Further course information can be found at www.serc.ac.uk


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Gold at WorldSkills Scott Barr Level 3 Electrical Apprentice at South Eastern Regional College who has been Awarded Gold in the Regional WorldSkills SkillBuild Regional Finals, the Haldene Fisher Cup which recognises the best Apprentice across all construction trades and Gold at the SPARKS UK Apprentice of the Year Regional Finals.

Apprenticeships Explained The Apprenticeships programme offers training, across a wide range of apprenticeships, to people aged 16-24. What an apprentice is As an apprentice you will be a new or existing employee, in a Northern Ireland-based company, working with experienced staff to learn and develop your skills.

An apprentice also receives ‘off-the-job’ training, usually on a day-release basis with a training provider, to work towards achieving vocational qualifications and Essential Skills qualifications (reading, writing, maths and computers). SERC will meet with you and your employer to discuss your training needs and will then develop a

training programme for you. They will be with you every step of the way throughout your apprenticeship to support you and make sure you are making progress. Usually you are with the employer four days a week and with the training provider one day a week. Your employer will pay you for your time spent with the training provider.

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Downpatrick Outstanding Facilities HUB English and Maths Hub Our main campuses now have modern English and Maths hubs, where you can drop in to an informal setting and get help with everyday Maths and English tasks including GCSE or Essential Skills qualifications.

Specialising in Hairdressing, Beauty, Hospitality, Computing, Tourism, Art and Design, Engineering, Motor Vehicle, Early Years, Health and Care, Animal Care and Construction Trades.

Further course information can be found at www.serc.ac.uk


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Downpatrick Campus Downpatrick Campus is a vibrant learning environment with a welcoming and friendly atmosphere and fantastic facilities designed to hone student’s specialist skills and training. Our training restaurant The McNeill Room which is open to the public, prepares the next generation of chefs and front of house staff for the Hospitality industry. DeCourcy Hair and Beauty Salon is also open to the public during term time and allows students to gain practical experience of working in a fully operational salon.

A ÂŁ33 million world class learning facility

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All the Support you Need What’s the first thing that people notice here at SERC? It’s our welcoming and friendly atmosphere - and all the support you need to achieve your ambitions. Supporting you A Training Support Officer will assist you throughout your qualification. They can help you with any issues you may have on the programme and make sure you are happy in the workplace. If you need advice and support Our award-winning Careers Officers can help you find the answers. They can advise you on matching your skills to your career, tell you which qualifications you’ll need to get your dream job and help you get any additional support you might need. There is a whole range of support available to ensure your time at SERC is enjoyable and that you reach your full potential.

Fees All fees for your course will be paid by the Department for the Economy. If things are getting on top of you Our free personal counselling service is here to help. If you need somewhere to study Our Learning Resource Centre has everything you need - thousands of books, computers and digital resources; and fantastic staff to help you find what you want. We also have English and Maths HUB’s on each Campus.

We are passionate about safeguarding our students and helping them to keep safe. If you need support or advice you can contact our Safeguarding Team. *subject to eligibility, terms and conditions apply

Safeguarding and Equality If you have additional learning needs We’ve got excellent facilities and resources to support all our students, as well as a welcoming and helpful team of specialist support staff. From dyslexia to mental health and mobility access requirements, our Learning Support team can work with you to arrange the additional support you need to succeed.

Worried about your own or someone else’s safety? Everyone needs a safe environment to thrive. Here at SERC, we’re committed to making sure that you’re kept safe from harm, such as neglect, bullying or abuse. If you’re in an unsafe situation at home, at College or anywhere else, we’re here to support you and involve people who can help.

We welcome and celebrate the unique talent and experience of each individual student. We’re proud to have built a community that celebrates its diversity, and makes sure everyone is valued, supported and respected.

Further course information can be found at www.serc.ac.uk


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Language Course Special Offer Want to give yourself that extra edge for your CV and future job prospects? You can! In addition to your full-time course you can study either French or Spanish or Italian at level 4 part time and only pay the registration fees of ÂŁ49. To be accepted you must have a Level 3 qualification in the chosen language or demonstrate sufficient language competency through an interview with a language tutor. For more information please contact Tessa Barrett TBarrett@serc.ac.uk

ETI* says...There is outstanding quality of the care, guidance and support in place for students

*ETI, Education Training Inspectorate

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Prize Winners

Level 3 Professional Cookery student Ben Fleming’s culinary talents and skills gained him third place at the South African Young Chef of the Year at Kingsway’s College, London.

Level 3 Electrical Installation Apprentice Scott Barr won gold at the WorldSkills Regional SkillBuild competition as well as won overall Young Apprentice of the Year being presented with the Haldane Fisher Cup.

Level 2 Garden Design student Kateryna Zaichyk was awarded Best Student Concept Master Plan Design and Best Innovative Concept Detail Award at the national Garden and Landscape Designers Association (GLDA) Student Design Competition.

Hospitality students from SERC’s Bangor Campus competed at the HEAT: Culinary Competition Finals and were awarded the Best Teamwork award as well as a bronze medal for their culinary excellence.

Further course information can be found at www.serc.ac.uk

Level 3 Hairdressing student Sara Beggs was a cut above the rest as she was announced as Regional Winner in the national Wella Xposure Student Hairdressing Competition 2019.

Level 3 Plastering student Curtis Johnston has been selected for TeamUK to compete at the WorldSkills competition in Russia.


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Level 3 Catering apprentices Adam Jones, Matthew McGivern and Adam Proctor reached the finals of The Country Range Student Chef Challenge. SERC was the only college from Northern Ireland to reach the finals.

Level 3 Health and Social care student Cassie Munro from SERC’s Newtownards Campus was shortlisted for the British Education Awards 2019.

HND Engineering students James Robinson and Simon Keys won the Institute of Engineering and Technology (IET) Engineering Award for their innovative use of technology in their Greenpower Formula 24+ race car project and the Siemens Digital Award for their use of Computer Aided Design in developing the car.

Training for success students were awarded 2nd place for highest sales and 3rd prize for the highest amount raised for their fund-raising efforts during the Action Cancer Big Shop Challenge.

Level 3 Applied Science students Izzy McConkey, Kerri-Melissa Burns and Sarah Scannell won the Best Northern Irish Project and Group 1st Place at the 2019 BT Young Scientist & Technology Exhibition. SERC was also named BT Best Overall School from Northern Ireland.

Level 3 catering apprentice Rachel Carson reached the finals of the European VET Excellence Awards.

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Entry Requirements The table below shows typical entry requirements for each level, although your chosen course may have specific requirements, so please check individual course requirements. Entry Requirements

Equivalent

When Completed

Level 3

5 GCSEs at Grades C/4 or above including English Language and/or Maths (some courses may require both, please check your individual course). Or successful completion of a Level 2 related qualification and interview.

A Levels

Progress to Higher Education at SERC, University or use your skills to start work

Level 2

5 GCSEs at Grades D to G/3-1 (including a curriculum related subject, English Language and/or Maths). Or successful completion of a Level 1 related qualification.

GCSEs

Progress to Level 3 study or use skills to start work

Level 1

1 formal qualifications required

Progress to Level 2 study or use skills to start work

No formal qualifications required

Progress to Level 1 study

Entry

For all courses you will be required to have an interview. There may be more specific requirements for your particular course e.g. for creative arts courses you may require a portfolio of work. If you have disabilities or learning difficulties, you may not need to meet some entry requirements - our Learning Support Team can advise you. Call 0345 600 7555 for further advice.

Benefits of studying an apprenticeship • You earn while you learn • You work alongside experienced staff • You receive off-the-job training specific to your apprenticeship • You gain qualifications

Further course information can be found at www.serc.ac.uk


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Campuses

Bangor Campus

Downpatrick Campus

Lisburn Campus

Castle Park Road, Bangor, Co. Down, BT20 4TD

Market Street, Downpatrick, Co. Down, BT30 6LZ

Castle Street, Lisburn, Co. Down, BT27 4SU

Newtownards Campus

SPACE Campus

Victoria Avenue, Newtownards, Co. Down, BT23 7EH

Castle Park Road, Bangor, Co. Down, BT20 4TD

Contact Details T 0345 600 7555 E info@serc.ac.uk Opening Hours Monday - Thursday 8:45am - 5:00pm Friday 8:45am - 3:30pm

Professional Skills Centre 17 Dundrod Road, Crumlin, Co. Antrim, BT29 4SR

Saturday - Sunday Closed

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Qualifications Explained At SERC we offer a large variety of courses which are fully recognised by employers and Universities. There are several different pathways and progression routes which allow for further study or employment.  

Supported Learning A suite of programmes to develop your personal, social development, living skills and employability skills. These programmes are designed for those with learning barriers and special skills needs.  

Level 1 Apprenticeships Level 1 courses are for those students who have few qualifications but who are looking to develop their professional and employability skills. These courses are ideal if you have special educational needs or have experienced barriers to education or employment. They will give you a good foundation of skills which you can build upon to progress to Level 2.  

Level 2 Apprenticeships

Level 4

A Level 2 qualification gives you good knowledge, understanding and practical skills of a range of subjects. You will have the ability to perform a variety of tasks with some guidance or supervision. Success at Level 2 will enhance your ability to progress to employment or to further study at Level 3.   A Level 2 Apprenticeship will equip you with the knowledge and skills within your employed sector.

These are popular with students who are already in employment as they enable you to put the skills you learn into practice within your current job. You can study at Level 4 and then progress to further study at Level 5.  

Level 3 A Level 3 qualification gives you the ability to gain or apply a range of knowledge, skills and understanding, at a detailed level. Level 3 Diplomas can help you progress to employment or to Higher Education courses at Level 4 or Level 5 programmes either at SERC or University. A Level 3 Apprenticeship will equip you with the knowledge and skills within your employed sector.  

Further course information can be found at www.serc.ac.uk

Level 5 These qualification combine academic study with work-based learning. They are designed to equip you for a particular area of work, as well as giving you advanced technical and managerial skills, problem solving techniques and knowledge for your chosen career.


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Progression Chart Level

6

Level

5

Level

4

Level

3

Level

2

Degree

HND Higher HND Level Higher Level Apprenticeship Apprenticeship

HNC

Foundation Degree

Higher Level Apprenticeship

AS/A2 Level

Level 3 Apprenticeship

Level 3 Ext Dip

GCSE A-C

Level 2 Apprenticeship

Level 2 Diploma

Level

1

Level 1 Certificate

Academic Route

Training Route

Further Education Rout e

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SERC Students’ Union SERC Students’ Union is a democratic body, elected by the student community to work on behalf of and for the benefit of students. SERC Students’ Union deliver a programme of events and activities for the SERC Student community to advocate, enrich and enhance student life for all our students. All students both full-time and parttime are members of the Students’ Union.

Settle in Our Freshers’ Fairs take place in early September and are a great chance to make friends, find out what we’ve got to offer, pick up loads of freebies and get to know local organisations.

Be elected as a Student Leader We have lots of roles available on the Student Leadership Team including Student Governor who has a seat at the table of our Governing Body - pretty big stuff! Also, we aim to have a full team of elected officers to represent students on each campus, for example, Campus President, Welfare Officer, Activities Officer and more! This team of students work together on campaigns and issues that matter most to SERC students.

Be a Class Representative The student voice is really important at SERC and only you can know what it’s like to be a student on your particular course. As a Class Rep, you are the eyes, ears and voice for students in your class. Class Reps have a fantastic opportunity to make a real difference to the way in which your class, course or even the College is run! Volunteer and stand out from the crowd. We work closely with the careers officers to bring you volunteer opportunities which can help you gain experience in your chosen field of study or to simply give back to society in a meaningful way. This is a great way to boost your CV!

Further course information can be found at www.serc.ac.uk

Have fun We want you to enjoy your time at College and we have lots of events throughout the year run by students for students including fundraising and social events.

Make great savings SERC SU is affiliated to the National Union of Students and the Union of Students Ireland through our Regional representative body NUS USI. Being part of the NUS enables students to engage with a range of national opportunities. Students can also save money with the NUS Extra card which offers over 200 discounts online and in store. Find out more at www.totum.com We really hope you enjoy your time at SERC and if you ever need a friendly ear to listen please contact us at

studentsunion@serc.ac.uk Facebook.com/SERCSU @SERCSU


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SERC Student Governor Dillon Stanley Your SERC Student Governor After securing enough votes at the polling stations, 20 year old Dillon Stanley from Lisburn has been elected as SERC Student Governor for 2018/19. Dillon, who studies an HNC in Construction and the Built Environment said

I am looking forward to leading the team of elected Student Officers to make your time at SERC the best that it can be. Being involved in the Students’ Union is good fun and provides opportunities to make new friends and to develop useful skills.

I would encourage all students to take an active part in the SERC SU and a great way to do this is through running to become an SU Officer, Class Rep or Peer Mentor. Full training for SU Officers and Class Reps is provided and there will be opportunities to attend regional meetings and events throughout the year, meet Student Union Officers in other Colleges and get involved in campaigns, events and training that can enhance your CV!�

Contact SERC SU The Student Union at SERC are supported by a staff team and the Student Engagement Manger. You can get in touch with us by contacting Catherine Shipman Student Engagement Manager

E studentsunion@serc.ac.uk M 079 1959 7732 T 0345 600 7555 Where to Find us We have offices on each of our four main sites.

Lisburn Campus Students Union Office Bangor Campus Room A27 Newtonards Campus Room A2 and A3 Downpatrick Campus Room B2-9

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Newtownards Outstanding Facilities HUB English and Maths Hub Our main campuses now have modern English and Maths hubs, where you can drop in to an informal setting and get help with everyday Maths and English tasks including GCSE or Essential Skills qualifications.

Specialist training in Heat Pump Installation, Biomass and Solar Technologies,Energy Assessment, The Code for Sustainable Homes, Wave and Tidal Energy, Deep Geothermal Power, Energy Storage and Passive and Zero Carbon Homes.

Further course information can be found at www.serc.ac.uk


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Newtownards Campus Is home to SERC's Award Winning Environmental Skills Centre. Specialising in Motorsport Engineering, Bricklaying, Renewable Energies, Health and Social Care and Early Years. The Centre is a hub for Sustainable Development and Renewable Technology, which includes standalone curriculum and services such as Motor Vehicle, Plumbing and Engineering.

An industry standard facility specialising in Sustainable Energy and Renewable Technology.

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New Learning... New Thinking

PBL SERC have developed a 12 step Project Based Learning (PBL) process to help you learn better. PBL uses industry focused projects to make your learning more effective. You will study in small groups, learn from each other and develop skills in a fun way. Regardless of whether you prefer to learn using written instructions or using your imagination to create new solutions, PBL will make you more employable.

Why PBL? • PBL is a student-centered approach which students find more enjoyable and satisfying • Students with PBL experience rate their abilities higher • It encourages learning from experience, allowing what has been learnt to understand problems • It helps develop teamwork and communication skills

Further course information can be found at www.serc.ac.uk


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PBL is used across all vocational areas at SERC and will prepare you for the world of work and help you develop the right skills, attitudes and behaviours, while having fun and learning along the way.

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SERC Student Companies You will have the opportunity to work in a student company or form your own!

Enterprise Winners

SERC provides a range of activities through which you can develop enterprise skills. All Full-Time students spend the first two weeks of the academic year developing enterprise ideas. Students from over 30 curriculum areas collaborate in small teams to develop solutions which are exhibited in public presentation events.

2

Weeks Developing Enterprise Ideas

The best enterprise solutions voted for by students compete in an Enterprise final for the chance to win prizes. These activities will develop your skills and are great for your CV.

Further course information can be found at www.serc.ac.uk

SERC Student Company ANCPOS, is a group of entrepreneurial Engineering Apprentices who developed an idea for a digital control panel which would operate a fishing trawler winch. ANCPOS received technical support from engineering lecturers and business support from the University of the Third Age (U3A). They are currently working with external bodies to secure further development funding.

Maker Space Maker Space rooms with creative equipment including 3D printers and design software are available for all students to use. Students from a range of curriculum areas can learn from each other and help each other to design and develop innovative solutions which can turn into business ideas.


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Artisan Bakes Specialises in delicious desserts to go. These desserts range from pavlova to popular cheesecakes and meringues of all flavours.

The Dirty Beetroot Specialise in beetroot-based food products which are healthy and nutritious and have added a twist.

Cutting Edge We manufacture personalised gifts and decorative homewares. Sector Award and Entrepreneur Award winners 2019.

Made to Treasure Produces individually made crafts from decorated champagne flutes, wine glasses and recycled up-do bottles.

ANCPOS We aim to replace fishermen manually having to count warp windings and operating winches by developing a computer program which automatically detect net rope characteristics

Craving Candy We provide customers with bright, colourful and tasty sweets for any occasion.

Don’t Bird it, Bin it We offer an educational package to local primary schools about solutions to global and local plastic usage problems.

McNeill Wood Design We specialise in bespoke hand crafted and manufactured wooden pieces that are quirky, unique and highly decorative.

Copper Crafts A plumbing based student company who specialise in copper architecture art designs.

Wood ‘n’ Stuff We create unique pieces of furniture and decorative features for outdoor and indoor use.

In the Mix Bakehouse We specialise in creating tasty, attractive and reasonably priced baked goods with eco-friendly packaging.

Re Do It, Re New It We create products that are all upcycled or recycled. These products range from small pieces of furniture to highly decorative articles

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Apprenticeships

Further course information can be found at www.serc.ac.uk


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46 Bricklaying & Plastering 48 Business Administration & Retail 50 Carpentry and Joinery 52 Catering 58 Construction & Civil Engineering 60 Early Years & Health and Social Care 62 Electrical and Security Systems 64 Engineering 66 Hairdressing 68 IT & Telecoms Professional 70 Motor, Construction, Plant and Land-Based Engineering 74 Pharmacy Services 76 Plumbing 78 Refrigeration (Heating & Ventilation) Air Conditioning

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Employed Route ApprenticeshipNI An Apprenticeship is a brilliant first step on the career ladder in many businesses. It is an excellent way of gaining nationally recognised qualifications whilst earning a wage, combining practical ‘hands-on’ experience with academic knowledge.

There are three levels of Apprenticeships available:

If you are already employed…

What are the entry requirements?

• Level 2 ApprenticeshipNI • Level 3 ApprenticeshipNI • Level 4/5 Higher Level Apprenticeship

Ask your employer if it is possible for you to be released to attend SERC to gain qualifications in your chosen career. Apprenticeship training won’t cost your employer anything and when you successfully complete your training, they may be eligible for an employer incentive payment.

Each framework has different entry requirements so check with the Training Organisation for more information.

How do you become an apprentice? You must secure employment to be eligible for an Apprenticeship course. To find apprenticeship vacancies go to: www.nidirect.gov.uk/services/searchapprenticeship-opportunities www.serc.ac.uk

Earn while you Learn… Wages are paid in line with sector recommendations but as a minimum see the National Minimum Wage website: www.gov.uk/national-minimum-wage-rates

Please contact the Training Organisation on 0345 600 7555 to discuss your options.

For most Level 2 & 3 apprenticeships you need to be 16-24 years old.

What if you don’t meet the entry criteria? Don’t worry. There are a number of routes you can follow to help you get the required qualifications and skills to do an Apprenticeship course.

APPRENTICESHIP

Further course information can be found at www.serc.ac.uk


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Apprenticeship Stats 2018/19

3/4

Nearly of apprentices agreed that their chances of earning a higher wage in future had increased

80%

of apprentices agreed that their chances of progressing to a higher level of training had also increased

Employers Also Benefit

After Completion

78%

90%

of employers that hired an apprentice reported improved productivity

65%

recognise the new ideas apprentices bring to their organisation

83%

of apprentices will get a job or go into further training after finishing an apprenticeship

72%

will find sustained employment

would also recommend apprentices to other businesses

Source: Learners and Apprentices Survey 2018

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Bricklaying & Plastering I’m getting great work experience

Jemuel Chamos Bricklaying ApprenticeshipNI Level 3 Jemuel said, “During my time at SERC I took part in and won numerous World Skills competitions which helped we work well under pressure, within tight deadlines. I also got to meet people working in the industry and keep up to date with developments within the industry. The apprenticeship suited me as I am a hands-on type of person and I get to earn while I learn.”

Bricklaying Apprenticeship NI (Level 2) Ideal If: You are in employment and want the skills to pursue a lifelong career in Bricklaying. You’ll Learn: Building methods and construction technology, interpreting drawings, solid walling, cavity walling and health and safety. You’ll Love: Our state of the art bricklaying suite and the very practical nature of the programme. You’ll Progress: To the Level 3 Apprenticeship in Bricklaying or you can go straight into employment. You’ll Need: An employer and 5 GCSEs including at least Grade F in English and Maths. However to help you succeed on the course it is preferable if you have a minimum of Grade D in Maths and English.

Further course information can be found at www.serc.ac.uk


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Bricklaying, Apprenticeship NI (Level 3)

Plastering, Apprenticeship NI (Level 2)

Plastering, Apprenticeship NI (Level 3)

Ideal If: You are in employment and want the skills to further develop a career in Bricklaying.

Ideal If: You are employed, and you want the skills and knowledge to develop a career in Plastering.

Ideal If: You are employed, and you’d like to become a fully qualified Plaster.

You’ll Learn: Structural and decorative brickwork, detailed brickwork, information, quantities and communicating and safe working practises.

You’ll Learn: To fix dry lining and plasterboard products to interiors, produce plaster components, sand and cement screeds and position and secure fibrous plaster components.

You’ll Love: The hands-on nature of the course and state of the art bricklaying suite. You’ll Progress: To employment as a fully qualified bricklayer or can progress to further study. You’ll Need: An employer and a Level 2 qualification in Bricklaying.

You’ll Love: Getting hands on experience through placements and industry projects. You’ll Progress: To the Level 3 Apprenticeship in Plastering. You’ll Need: An employer and 5 GCSEs including at least Grade F in English and Maths. However to help you succeed on the course it is preferable if you have a minimum of Grade D in Maths and English.

You’ll Learn: About plaster components, building methods and construction technology, board and set a ceiling, apply plaster to a curved wall and produce a curved cornice. You’ll Love: The hands on, practical nature of the course. You’ll Progress: To employment as Plaster or can progress to further study. You’ll Need: An employer and to have successfully completed a Level 2 qualification in Plastering.

You’ll need to be aged between 16 and 24 years old and have an employer for a minimum 21 hours per week

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Business Administration & Retail I’m getting great work experience

Thomas Wilson Business Administration Apprenticeship NI (Level 2) Thomas said, “I am really enjoying my course at SERC. I am currently volunteering at Habitat Restore for Habitat for Humanity where I recently received a ReStore Gold Award from Habitat ReStore in recognition of my hard work and dedication whilst on work placement. This really improved my confidence and will look great on applications when I apply for jobs. SERC is a relaxed environment and I have great support from my classmates and tutors. On completion of my course I would like to continue at SERC and gain more qualifications”

Further course information can be found at www.serc.ac.uk

Business Administration, Apprenticeship NI (Level 2) Ideal If: You are employed in the administration environment and want to improve office skills. You’ll Learn: About managing customer relations and diary management, operating office equipment, research and report writing and document production. You’ll Love: Our enthusiastic staff and modern classrooms. You’ll Progress: To the Level 3 Apprenticeship in Business Administration or into employment. You’ll Need: An employer and 5 GCSEs including at least Grade F in English and Maths. However, to help you succeed on the course it is preferable if you have a minimum of Grade D in Maths and English


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Business Administration, Apprenticeship NI (Level 3)

Retail, Apprenticeship NI (Level 2)

Retail, Apprenticeship NI (Level 3)

Ideal If: If you are employed and want to develop your skills in retail.

Ideal If: If you are employed and want to develop your skills in retail.

You’ll Learn: How to produce documents, organise and support meetings, operate office equipment, and manage customer relations and organise events.

You’ll Learn: About customer service, processing payments, health and safety and security and stock replenishment

You’ll Learn: About customer service, processing payments, health and safety and security and stock replenishment, display and merchandising.

You’ll Love: Working towards a personal development qualification which will improve your employability You’ll Progress: Into employment or you can progress onto further study. You’ll Need: A Level 2 qualification in Business Administration or 4 GCSEs at Grade C or above with GCSE Maths and English at Grade C or above or equivalent Essential Skills Level 2.

You’ll Love: Gaining experience through placements and industry projects. You’ll Progress: Onto the Level 3 Retail Apprenticeship or employment. You’ll Need: An employer and 5 GCSEs including at least Grade F in English and Maths. However, to help you succeed on the course it is preferable if you have a minimum of Grade D in Maths and English

You’ll Love: Gaining practical experience and knowledge in the workplace You’ll Progress: Into employment or progress onto further study. You’ll Need: An employer and a Level 2 qualification in Retail  

You’ll need to be aged between 16 and 24 years old and have an employer for a minimum 21 hours per week

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Carpentry & Joinery I’m getting great work experience

Samuel Gracey Apprenticeship NI (Level 2) Samuel said, “Enrolling at SERC to do an apprenticeship means I am getting great work experience whilst learning about my trade. I am currently an apprentice at Abbey Upholstery in Carrickfergus and I hope to be able to progress further in the company. This course has also given me the opportunity to participate in competitions such as SkillBuild which looks great on CV. I feel confident in my abilities and am excited to join the industry full time on completion of this course.”

Further course information can be found at www.serc.ac.uk


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Carpentry and Joinery Apprenticeship NI (Level 2)

Carpentry & Joinery, Apprenticeship NI (Level 3)

Ideal If: You are employed and would like to pursue a career in carpentry and joinery.

Ideal If: You are employed and would like to pursue a career in carpentry and joinery.

You’ll Learn: About safe working practices, set up and operate a circular saw, building methods and manufacture routine joinery products.

You’ll Learn: Construct joinery products, building methods, how to ensure safe working practices and learn how to use machinery for the industry.

You’ll Love: Getting work experience while gaining a qualification at the same time.

You’ll Love: Receiving hands on experience in the College workshops and your chosen workplace.

You’ll Progress: Onto employment in the industry or the Level 3 Apprenticeship in Wood Occupations. You’ll Need: An employer and 5 GCSEs including at least Grade F in English and Maths. However to help you succeed on the course it is preferable if you have a minimum of Grade D in Maths and English.  

You’ll Progress: Onto employment as a fully qualified bench or site joiner. Alternatively, you can study Part-Time for the HNC in Construction. You’ll Need: An employer and a Level 2 qualification in Wood Occupations.

You’ll need to be aged between 16 and 24 years old and have an employer for a minimum 21 hours per week

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Catering I’m getting great work experience

Rachel Carson Catering - Apprenticeship NI (Level 3) Rachel said, “During my studies at SERC I have been named Student Culinarian of the Year at IFEX and Apprentice of the Year for 2018 and I was also shortlisted for The European Alliance for Apprenticeship Award. At SERC I have been trained by an award-winning tutor who is incredibly supportive and encouraging. I have seen myself grow personally and professional at SERC. I am following my passion and excited to progress in my career in the culinary industry.”

Further course information can be found at www.serc.ac.uk


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Catering, Apprenticeship NI (Level 2)

Catering, Apprenticeship NI (Level 3)

Ideal If: You are employed and would like to pursue your career in hospitality and catering.

Ideal If: You are employed and would like to pursue your career in hospitality and catering.

You’ll Learn: About food safety, how to contribute to effective teamwork and prepare and cook several food dishes such as meat, vegetable and pasta.

You’ll Learn: About food safety, preparing and cooking meat, fish and vegetable dishes. You’ll also learn how to prepare, cook and finish complex soups and cold desserts.

You’ll Love: Getting experience in the modern cooking facilities in the College. You’ll Progress: To Level 3 Apprenticeship or further study on a NVQ Level 3 in Preparation and Cookery or NVQ Level 3 in Patisserie and Confectionery. You’ll Need: An employer and 5 GCSEs including at least Grade F in English and Maths. However to help you succeed on the course it is preferable if you have a minimum of Grade D in Maths and English

You’ll Love: Getting experience in the modern catering facilities in the College. You’ll Progress: Employment or the Level 4 Diploma in Hospitality. You’ll Need: An employer and hold a Level 2 qualification in Catering and Hospitality

You’ll need to be aged between 16 and 24 years old and have an employer for a minimum 21 hours per week

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Hospitality, Work Based Apprenticeship (Food & Beverage Service) (Level 2)

Hospitality, Work Based Apprenticeship (Kitchen Services) (Level 2)

Ideal If: Your employed! If you are starting a new job within the Hospitality Industry or moved into a new position within your current company, and want to develop your skills and career within the restaurant, bar or counter service then this is the perfect option for you. Not got employment yet? If you want to work in the Hospitality & Catering Industry then liaise with our Apprenticeship team now.

Ideal If: Your employed! Ideal if you are starting a new job within the Hospitality & Catering Industry or moved into a new position within your current company, and want to develop  your skills and career within food and counter service then this is the perfect option for you.

You’ll Learn: About the Hospitality Industry and Food Safety and this qualification is based around your specific job role. You’ll Love: The flexibility of this qualification and training will be both on a one on one basis and as part of a group. You will along with your employer choose the optional units which are relevant to your job role. Delivery of this qualification is on site with your employer and in the College (if required). You’ll Progress: To a career as a Supervisor or Manager within the Hospitality sector. With your Level 2 qualification you will gain recognition as a qualified person within the sector and you could also progress onto the Level 3 NVQ Diploma in Supervision & Leadership Apprenticeship.

You’ll Learn: About the Hospitality & Catering Industry including Food Safety and this qualification is based around your specific job role. You’ll Love: The flexibility of this qualification and training will be both on a one on one basis and as part of a group. You will along with your employer choose the optional units which are relevant to your job role. Delivery of this qualification is on site with your employer and in the College (if required). You’ll Progress: To a career as a Supervisor or Manager within the Hospitality & Catering sector. With your Level 2 qualification you will gain recognition as a qualified person within the sector and you could also progress onto the Level 3 NVQ Diploma in Supervision & Leadership Apprenticeship or Level 3 NVQ Diploma in Professional Cookery.

You’ll Need: To be employed on a permanent contract or seeking employment within the Hospitality & Catering Industry and working a minimum of 21 hours per week. To be eligible for the ApprenticeshipNI you will be aged between 16-24.

Further course information can be found at www.serc.ac.uk

You’ll Need: To be employed on a permanent contract or seeking employment within the Hospitality & Catering Industry and working a minimum of 21 hours per week. To be eligible for the ApprenticeshipNI you will be aged between 16-24. This qualification is an ideal fit for someone working in a position of food preparation and customer service. 

Hospitality, Work Based Apprenticeship (Hospitality Services) (Level 2) Ideal If: Your employed! If you are starting a new job within the Hospitality Industry or moved into a new position within your current company, and want to develop your skills and career then this is the perfect option for you. Not got employment yet? If you want to work in the Hospitality & Catering Industry then liaise with our Apprenticeship team now. You’ll Learn: About the Hospitality & Catering Industry and this qualification is based around your specific job role. You’ll Love: The flexibility of this qualification and training will be both on a one on one basis and as part of a group. You will along with your employer choose the optional units which are relevant to your job role. Delivery of this qualification is on site with your employer and in the College (if required).


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You’ll Progress: To a career as a Supervisor or Manager within the Hospitality sector. With your Level 2 qualification you will gain recognition as a qualified person within the sector and you could also progress onto the Level 3 NVQ Diploma in Supervision & Leadership Apprenticeship. You’ll Need: To be permanently employed or seeking employment within the Hospitality & Catering Industry and be contracted to work a minimum of 21 hours per week. To be eligible for the Apprenticeship you will be aged between 16-24.

Hospitality, Work Based Apprenticeship (Front of House Reception) (Level 2) You’ll Learn: About the Hospitality & Catering Industry and this qualification is based around your specific job role in Front of House Reception. You’ll Love: The flexibility of this qualification and training will be both on a one on one basis and as part of a group. You will along with your employer choose the optional units which are relevant to your job role. Delivery of this qualification is on site with your employer and in the College (if required).

You’ll Progress: To a career as a Supervisor or Manager within Front of House Reception. With your Level 2 qualification you will gain recognition as a qualified person within the sector and you could also progress onto the Level 3 NVQ Diploma in Supervision & Leadership Apprenticeship.

You’ll Love: The flexibility of this qualification and training will be both on a one on one basis and as part of a group. You will along with your employer choose the optional units which are relevant to your job role. Delivery of this qualification is on site with your employer and in the College (if required).

You’ll Need: To be employed on a permanent contract or seeking employment within the Hospitality Industry, specifically Front of House Reception, and working a minimum of 21 hours per week. To be eligible for the ApprenticeshipNI you will be aged between 16-24.

You’ll Progress: To a career as a Supervisor or Manager within a Housekeeping Department in the Hospitality Industry. With your Level 2 qualification you will gain recognition as a qualified person within the sector and you could also progress onto the Level 3 NVQ Diploma in Supervision & Leadership Apprenticeship.

Hospitality, Work Based Apprenticeship (Housekeeping) (Level 2)

You’ll Need: To be employed on a permanent contract or seeking employment within the Hospitality Industry, specifically Housekeeping, and working a minimum of 21 hours per week. To be eligible for the ApprenticeshipNI you will be aged between 16-24.

Ideal If: Your employed! If you are starting a new job within the Hospitality Industry or moved into a new position within your current company, and want to develop your skills and career in front of house reception then this is the perfect option for you. Not got employment yet? If you want to work in the Hospitality & Catering Industry then liaise with our Apprenticeship team now. You’ll Learn: About the Hospitality & Catering Industry and this qualification is based around your specific job role in Housekeeping.

You’ll need to be aged between 16 and 24 years old and have an employer for a minimum 21 hours per week

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Hospitality, Work Based Apprenticeship (Supervision & Leadership) (Level 3) Ideal If: Your employed! If you are starting a new job within the Hospitality Industry or moved into a new position within your current company, and want to develop your skills and career within the restaurant, bar or counter service then this is the perfect option for you. Not got employment yet? If you want to work in the Hospitality & Catering Industry then liaise with our Apprenticeship team now. You’ll Learn: About the Hospitality Supervision and the Hospitality Industry and the qualification is based around your specific job role. You’ll Love: The flexibility of this qualification and training will be both on a one on one basis and as part of a group. You will along with your employer choose the optional units which are relevant to your job role. Delivery of this qualification is on site with your employer and in the College (if required). You’ll Progress: To a career as a Supervisor or Manager within the Hospitality sector. With your Level 3 qualification you will gain recognition as a qualified person within the sector and you could also progress onto the Level 4 in Hospitality Management qualification. You’ll Need: To be permanently employed or seeking employment within the Hospitality & Catering Industry and be contracted to work a minimum of 21 hours per week. To be eligible for the Apprenticeship you will be aged between 16-24.

Entry requirement to Hospitality: At least 9 months experience of working in the hospitality sector. Completion of the Level 2 ApprenticeshipsNI framework in Hospitality & Catering or Catering & Professional Chefs or gained significant work experience in their occupational area.

Catering, Work Based Apprenticeship (Professional Cookery) (Level 2) Ideal If: Your employed! and wish to take the opportunity to develop and progress within your role as a professional chef. You’ll Learn: You will learn and develop your understanding and knowledge of food safety, food hygiene and working effectively as part of a team. You will develop your skills and knowledge of preparing, cooking and finishing a range of basic fish, meat, poultry and vegetable dishes, soups, hot sauces and hot and cold desserts.  You’ll Love: The flexibility of this qualification and training will be both on a one on one basis and as part of a group. You will along with your employer select the optional units which are relevant to your job role. Delivery of this qualification is on site with your employer and in the College (if required to provide an immersive learning experience).

Further course information can be found at www.serc.ac.uk

You’ll Progress: Having successfully completed your Level 2 NVQ Diploma in Professional Cookery you could progress to a Level 3 Apprenticeship or further study on a NVQ Level 3 in Preparation and Cookery or NVQ Level 3 in Patisserie and Confectionery. You’ll Need: To be permanently employed or seeking employment within the Catering Industry and be contracted to work a minimum of 21 hours per week, and completed your Level 2 NVQ Diploma in Professional Cookery. To be eligible for the Apprenticeship you will be aged between 16-24. 

Catering, Work Based Apprenticeship (Professional Cookery) (Level 3) Ideal If: You are employed! in a supervisory position and wish to take the opportunity to develop your skills and knowledge of fine dining and progress within your role as a professional chef to a more senior position. You’ll Learn: You will learn and develop your understanding and knowledge of food safety, health and safety in the workplace and developing productive working relationships. You will develop your skills and knowledge of preparing, cooking and finishing a range of complex fish, meat, poultry and vegetable dishes, soups, hot sauces and hot and cold desserts.


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You’ll Love: The flexibility of this qualification and training will be both on a one on one basis and as part of a group. You will along with your employer select the optional units which are relevant to your job role. Delivery of this qualification is on site with your employer and in the College at least 2 days every month to provide an immersive learning experience. You’ll Progress: Having successfully completed your Level 3 NVQ Diploma in Professional Cookery you may progress to a Level 4 Hospitality Management qualification or a more senior position within the hospitality industry. You’ll Need: To be permanently employed or seeking employment within the Catering Industry and be contracted to work a minimum of 21 hours per week. To be eligible for the Apprenticeship you will be aged between 16-24. Completion of the Level 2 ApprenticeshipsNI framework in Hospitality & Catering or Catering & Professional Chefs.

You’ll need to be aged between 16 and 24 years old and have an employer for a minimum 21 hours per week

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Construction & Civil Engineering I’m getting great work experience

Ben Milling Civil Engineering - Apprenticeship NI (Level 3) Ben said, “I am an apprentice at GEDA Construction and love that I can earn a wage, gain experience and improve my skills at the same time. I can see myself improving on a daily basis thanks to the support and guidance of my lecturers and I am excited for my future in the industry. On completion of my course I plan to complete a Higher Level Apprentice at SERC whilst continuing my employment in the construction industry.”

Further course information can be found at www.serc.ac.uk

Maintenance, Apprenticeship NI (Level 3) Ideal If: You are employed and want to keep developing your skills in various construction trades in repairing buildings. You’ll Learn: About small-scale repairs in various trades in the construction sector such as Building brickwork, painting and decorating, plastering, plumbing, carpentry repairs and health & safety in the workplace. You’ll Love: Getting hands on experience in the excellent college workshops. You’ll Progress: Onto the Level 3 Apprenticeship in Construction Maintenance.  You’ll Need: An employer and 5 GCSEs including at least Grade F in English and Maths. However to help you succeed on the course it is preferable if you have a minimum of Grade D in Maths and English.


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Construction Maintenance, Apprenticeship NI (Level )

Construction Operations, Apprenticeship NI (Level 2)

Ideal If: You are employed and want to pursue a career in the construction machinery industry.

Ideal If: you wish to become an apprentice and work in a variety of roles that require knowledge of the various construction trades.

You’ll Learn: How to fit engines, brakes steering, wheels and tyres. You’ll also learn about plant electrics and welding. You’ll Love: The industry standard workshops and getting practical experience. You’ll Progress: Onto employment in the construction machinery industry or further study on higher education courses. You’ll Need: An employer and a Level 2 qualification in Plant Maintenance.

You’ll Learn: how to make small scale repairs such as brickwork, Plastering, Plumbing, Carpentry and Painting & Decorating. You’ll Love: our industry standard workshops and machinery. You’ll Progress:  candidates can progress into employment or progress to further study at level 3 or higher. You’ll Need: A minimum of 5 GCSE’s including at least grade F in English and Maths. However to help you succeed on the course it is preferable if you have a minimum of grade D in Maths and English. You will be required to complete Essential Skills Literacy, Numeracy and ICT alongside your vocational programme if you do not have a GCSE grade C or Level 2 Essential Skill in English, Maths or IT. 

Civil Engineering, Apprenticeship NI (Level 3) Ideal If: you are employed and want to pursue a career in the Civil Engineering industry. You’ll Learn: about sustainable construction, mathematics, technology and design in construction and civil engineering. You’ll Love: gaining valuable experience as an apprentice in the workplace and the college’s excellent workshops. You’ll Progress: onto employment in areas such as structural, environmental or geotechnical engineering. You’ll Need: an employer and 5 GCSEs at Grade C to include English and preferred Grade B in Maths with a Grade C or above in Science or Equivalent. 

You’ll need to be aged between 16 and 24 years old and have an employer for a minimum 21 hours per week

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Early Years and Health & Social Care

Children’s Care Learning and Development, Apprenticeship NI (Level 3) Ideal If: You are employed in a registered early years setting in Northern Ireland in a senior role. You’ll learn: how to provide good practice in a senior role by applying skills and theory. You’ll Love: The opportunity to gain new knowledge and skills working with senior staff in early years settings. You’ll Progress: Opportunity to progress to a level 5 course for leadership and management. You’ll Need: An employer and a Level2 qualification in Childcare as well as Access NI clearance,  

Further course information can be found at www.serc.ac.uk


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Health and Social Care Health and Social Care, Apprenticeship NI (Level 2) You’ll Learn: Skills and theory in healthcare which will enable you to gain deeper knowledge of good care practice You’ll Love: Putting your skills and theory into practice in the work place and working alongside other health professionals and care workers. You’ll Progress: To employment within the Health care industry and the Level 3 Apprenticeship in Health and Social Care. You’ll Need: An employer, 5 GCSEs including at least Grade F in English and Maths. However to help you succeed on the course it is preferable if you have a minimum of Grade D in Maths and English, You also need Access NI clearance

Health and Social Care, Apprenticeship NI (Level 3)

Childcare, Apprenticeship NI (Level 2)

You’ll Learn: A range of units in order to achieve a Level 3 in Health and Social Care working towards fulfilling mandatory and optional units to achieve full qualification in accordance to awarding Body

Ideal If: You are employed in a Registered early years setting in Northern Ireland You need to be between 18-24 years of age.

You’ll Love: Gaining practical experience and knowledge in the work place working to implement policies and procedure in Health and social care practice alongside professional staff of multidisciplinary teams. You’ll Progress: Into employment in the Health care industry. You may have opportunities to progress to level4 or Level 5 QCF courses You’ll Need: A senior role with an employer in a health and social care registered setting, and a Level 2 qualification 

You’ll Learn: To study a variety of units including child development, communication and develop your Literacy, Numeracy and employability skills. You’ll Love: Gaining skills necessary to work in the childcare industry. You’ll Progress: On successful completion of the Apprenticeship you may progress to level 3. You’ll Need: An employer, 5 GCSEs including at least Grade F in English and Maths. However, to help you succeed on the course it is preferable if you have a minimum of Grade D in Maths and English, you also need Access NI clearance.

You’ll need to be aged between 16 and 24 years old and have an employer for a minimum 21 hours per week

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Electrical, Fire & Security Systems I’m getting great work experience

Aislin McDaid Fire and Security Systems, Apprenticeship NI (Level 2) Aislin said, “I am an apprentice at ATLAS Fire and Security. The facilities at SERC are fantastic, I have access to state-of-the-art equipment and the lecturers are friendly and encouraging. The workshop in SERCs Professional Skills Centre at Dundrod allows us to gain vital experience using industry standard tools and equipment that we can use out on site in the workplace.”

Further course information can be found at www.serc.ac.uk


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Electrical Installation, Apprenticeship NI (Level 3)

Ideal If: Employed in the electrical industry and want to become a qualified Electrotechnical Engineer (Electrical Installation). You’ll Learn: The principles of electrical Science, electrical installation technology, installation of wiring systems, electrical fault finding techniques, connection of conductors, cables and cords in electrical and Health and Safety in the workplace. You’ll Love: The industry standard workshops designed to give you practical experience and working in the Electrical industry. You’ll Progress: Into employment as an Electrical Installation Engineer or on to Higher Education courses relating to Building Services Engineering. You’ll Need: An employer and a minimum of 5 GCSEs including Math and English at Grade C.  

Fire and Security Systems Apprenticeship NI (Level 2)

Fire and Security Systems Apprenticeship NI (Level 3)

Ideal If: You are employed and would like to progress your skills in the fire and security industry.

Ideal If: You are employed and want to work in the fire and security industry.

You’ll Learn: About electrical and electronic principles of electro technology, working effectively and safely in the work environment. You may also learn about intruder alarms, CCTV and fire detection. You’ll Love: The variety of assessments used in both college and you work place. You’ll Progress: Onto the Level 3 Apprenticeship in Security and Alarm Systems. You’ll Need: An employer and 5 GCSEs including at least Grade D in English and Maths.  

You’ll Learn: About audit electronic security and emergency systems, diagnose and rectify faults and how to control contract work. You’ll Love: The industry standard workshops designed to give you practical experience. You’ll Progress: Onto employment as a Commercial Manager, Sales Engineer or a Fire Alarms and Security Technician. You’ll Need: An employer and have successfully completed the Level 2 in Security and Alarms Systems. 

You’ll need to be aged between 16 and 24 years old and have an employer for a minimum 21 hours per week

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Engineering I’m getting great work experience

Dylan Branker Engineering - Apprenticeship NI (Level 2) Dylan said, “I am currently employed as an apprentice for B & K Steenson in Dromore. They told me about the course at SERC and encouraged me to apply so that I could gain a qualification while I work. I am only in college one day a week and I am learning so much about engineering that I apply to my job on a daily basis. SERC has outstanding engineering workshops which are equipped with industry standard apparatus. On completion of this course I would like to continue and progress within the company I am in.”

Further course information can be found at www.serc.ac.uk


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Engineering, Apprenticeship NI (Level 2) Fabrication and Welding Ideal If: You are employed and want to pursue a career in Engineering You’ll Learn: About a range of mechanical engineering techniques, including welding, fabrication and machining.

Engineering, Apprenticeship NI (Level 3) Ideal If: You are employed and want to pursue a career in Engineering. You’ll Learn: About the principles of engineering. You’ll Love: Our industry standard workshops and CAD suite.

You’ll Love: The industry standard machinery giving you practical experience.

You’ll Progress: To a Higher Level Apprenticeship in Advanced Manufacturing.

You’ll Progress: Onto the Level 3 Apprenticeship in Engineering.

You’ll Need: An employer and to have successfully completed either the Level 2 Apprenticeship in Engineering or Level 2 Skills for Work in Engineering.

You’ll Need: An employer and 5GCSEs including at least Grade F in English and Maths. However to help you succeed on the course it is preferable if you have a minimum of Grade D in Maths and English.  

You’ll need to be aged between 16 and 24 years old and have an employer for a minimum 21 hours per week

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Hairdressing I’m getting great work experience

Lorna Wilson Hairdressing, Apprenticeship NI (Level 2) Lorna said, “Thanks to my placement at Horizon Hair Studio in Lisburn, I am getting great experience at SERC and in the workplace treating clients. I have developed skills in colouring, cutting, styling and more. I love the practical work as it suits my learning style and learning the theory behind it is interesting. On completion of this course I would like to study the Level 3 Barbering course at SERC to gain more experience in a different area of the industry whilst working part time.”

Further course information can be found at www.serc.ac.uk


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Hairdressing, Apprenticeship NI (Level 2)

Hairdressing, Apprenticeship NI (Level 3)

Ideal If: you are already employed in a salon and want to pursue your career in hairdressing.

Ideal If: you are employed in a salon and want to pursue your career in hairdressing as a stylist/ senior stylist, hair company technician or start your own business.

You’ll Learn: how to style and finish hair, cut hair and colour and lighten hair. You will also advise and consult with clients and fulfil reception duties You’ll Love: getting experience in a real salon environment at the College, which is open to the public and your salon placement. You’ll Progress: onto the Level 3 Apprenticeship in Hairdressing. Alternatively go to work directly into this industry.  You’ll Need: to be 16 years of age by end of June. You must have secured employment (min 21 hours per week) within the industry (a hairdressing salon) 5 GCSE’s including at least Grade F in English and Maths. However to help you succeed on the course it is preferable if you have a minimum of Grade D in Math and English.  You will be required to complete Essential Skills in Literacy, Numeracy and ICT if you do not have a GCSE grade C or L2 Essential Skills in English, Maths and ICT. This course requires an interview and skills test.

You’ll Learn: how to creatively cut hair, colour and lighten hair, hair colour correction services and provide client consultation services. You’ll Love: developing and enhancing your creative hairdressing skills in your salon and the College’s hair salons. You’ll Progress: onto further study at Level 4 Diploma in Advanced Techniques and Management Practice in Hairdressing which could lead to jobs such as teaching or management positions in the hairdressing industry. You could take up a position as a trainee stylist/stylist in a salon or work abroad or on a cruise liner.  You’ll Need: to be employed in a salon, an NVQ Level 2 qualification in Hairdressing and Essential Skills minimum of Level 1 in numeracy, literacy and ICT. (min 21 hours per week) You will be required to complete Essential Skills in Literacy, Numeracy and IT if you do not have a GCSE grade C in English, Maths or IT. You will also have the opportunity to complete an appropriate qualification. You are required to pay for your own uniforms and kits.   

You’ll need to be aged between 16 and 24 years old and have an employer for a minimum 21 hours per week

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IT & Telecoms Professional

Further course information can be found at www.serc.ac.uk


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IT and Telecoms Professional Apprenticeship NI (Level 3) Ideal If: You would like a career within the IT sector. This may lead to employment in roles such as an IT Technician, IT Product Developer or Computer Hardware Engineer. You’ll Learn: About Computer Systems, Software Installation and Upgrade and Testing ICT Systems. You’ll Love: Learning as you work to update your skills and knowledge in the fast-changing sector.

Jobs IT Support Technician £16,000 - £35,000 This role will be varied and tasks may include communication with computer users to find and fix problems, tracing work in progress and recording issues, serving and fixing equipment and training people on new systems. You will need excellent customer service skills, the ability to explain technical issues to non-technical users and good problem solving skills.

You’ll Progress: On to employment within the IT sector or further study at HE level. You’ll Need: To have secured suitable employment in the IT sector. 4 GCSE’s at Grade C or above including ICT and preferably Grade C or above in English and Math. Entry is normally through completing the Level 2 Apprenticeship.

You’ll need to be aged between 16 and 24 years old and have an employer for a minimum 21 hours per week

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Motor, Construction Plant & Land-based Engineering I’m getting great work experience

Sean McCaffery Vehicle Maintenance & Repair (Light Vehicle) - Apprenticeship NI (Level 3) Sean said, “I applied to do an apprentice at SERC because I had a keen interest in motor vehicles and liked the idea of learning the trade whilst also earning money and gaining work experience all at the same time. The motor workshops are great and I like that I am getting hands on experience learning more about mechanics. I am currently employed by Honda as an apprentice and hope to travel to America on completion of my course to work at one of their branches there.”

Further course information can be found at www.serc.ac.uk


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Land Based Engineering, Apprenticeship NI (Level 2)

Land Based Technology, Apprenticeship NI (Level 3)

Ideal If: You are employed and want to pursue your career in Land-Based Engineering.

Ideal If: You are employed and want to pursue a career in Land-Based Engineering in a senior role.

You’ll Learn: How to apply mechanical principles and understand how to use service and maintain tools and equipment. You’ll also learn about material preparation, shaping and assembling.

You’ll Learn: About land-based engineering operations, service and repair of hydraulic systems and components in land-based equipment and how to understand land-based vehicle chassis systems.

You’ll Love: The problem-solving aspect of this course using a combination of scientific, technical and engineering knowledge. You’ll Progress: Onto employment or the Level 3 Apprenticeship Land-Based Engineering. You’ll Need: An employer and 5 GCSE’s including at least Grade F in English and Math. However to help you succeed on the course it is preferable if you have a minimum of Grade D in Math and English.

You’ll Love: Gaining a formal qualification while building practical experience. You’ll Progress: Onto employment to a wide range of land-based engineering roles. You’ll Need: An employer and a Level 2 qualification in Land-based Engineering.

Motor Heavy Vehicle Vehicle Maintenance & Repair (Heavy Vehicle) Apprenticeship NI (Level 2) Ideal If: You are employed and want to pursue a career in the motor industry at supervisory or management level. You’ll Learn: About engine, transmission, vehicle electrical and chassis components repairs. You’ll also learn about health and safety in the workplace. You’ll Love: That you will be assessed though a combination of practical tasks and theory. You’ll Progress: Onto employment or the Level 3 Apprenticeship in Motor Vehicle (Heavy). You’ll Need: An employer and 5 GCSE’s including at least Grade F in English and Math. However to help you succeed on the course it is preferable if you have a minimum of Grade D in Math and English.

You’ll need to be aged between 16 and 24 years old and have an employer for a minimum 21 hours per week

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Vehicle Maintenance & Repair (Heavy Vehicle), Apprenticeship NI (Level 3)

Vehicle Maintenance & Repair (Light Vehicle), Apprenticeship NI (Level 2)

You’ll Learn: About engine, transmission, vehicle electrical and chassis components repairs. You’ll also learn about health and safety in the workplace. You’ll Love: Getting practical experience in an industry standard vehicle workshop.

Ideal If: You are employed and want to pursue a career in the motor industry.

You’ll Progress: Onto employment as a fully qualified mechanic. You’ll Need: An employer and a Level 2 qualification in Motor Vehicle.  

You’ll Learn: About engine, transmission, vehicle and chassis components repair. You’ll also learn about health and safety in the workplace. You’ll Love: That this course will give you formal qualifications while getting practical experience. You’ll Progress: Onto employment or the Level 3 Apprenticeship in Motor Vehicle (Light). You’ll Need: An employer and 5 GCSE’s including at least Grade F in English and Math. However to help you succeed on the course it is preferable if you have a minimum of Grade D in Math and English. You may be required to complete a practical skills test.

Vehicle Maintenance & Repair (Light Vehicle), Apprenticeship NI (Level 3) Ideal If: You are employed and want to pursue your career in the Light Vehicle Industry.

Further course information can be found at www.serc.ac.uk

You’ll Learn: About engine, transmission, vehicle and chassis repair. You’ll also learn about health and safety in the workplace. You’ll Love: Gaining higher level skills to enable you to complete additional duties within the workplace. You’ll Progress: Onto employment or further study on the Higher Level Apprenticeship. You’ll Need: An employer and have completed the Level 2 Apprenticeship. 

Construction Plant Maintenance, Apprenticeship NI (Level 2) Ideal If: You are employed and want to keep developing your skills in various construction trades in repairing buildings. You’ll Learn: About small-scale repairs in various trades in the construction sector such as Building brickwork, painting and decorating, plastering, plumbing, carpentry repairs and health & safety in the workplace. You’ll Love: Getting hands on experience in the excellent college workshops. You’ll Progress: Onto employment or the Level 3 Apprenticeship in Construction Maintenance.


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You’ll Need: An employer and 5 GCSEs including at least Grade F in English and Maths. However to help you succeed on the course it is preferable if you have a minimum of Grade D in Maths and English.

Vehicle Parts Operations, Apprenticeship (Level 2)

Vehicle Parts Operations, Apprenticeship NI (Level 3)

Ideal If: you want to work in a garage or vehicle parts outlet dealing with a wide range of vehicles and parts.

Ideal If: you want to improve your skills and knowledge to improve your job prospects within the Motor vehicle industry.

Construction Plant Maintenance, Apprenticeship NI (Level 3) Ideal If: You are employed and want to pursue a career in the construction machinery industry. You’ll Learn: How to fit engines, brakes steering, wheels and tyres. You’ll also learn about plant electrics and welding. You’ll Love: The industry standard workshops and getting practical experience. You’ll Progress: Onto employment in the construction machinery industry or further study on higher education courses. You’ll Need: An employer and a Level 2 qualification in Plant Maintenance.

You’ll Learn: how to process customer orders, deliver parts, help customers, maximise sales and use IT systems.

You’ll Learn: ?

You’ll Love: our industry standard workshops and machinery/equipment.

You’ll Love: our industry standard workshops and machinery/equipment.

You’ll Progress: learners can progress from Level 2 to Level 3 Apprenticeship to further develop their knowledge.

You’ll Progress: Learners can progress to higher level qualifications in Automotive Management or alternatively secure better job roles within the Motor Vehicle industry.

You’ll Need: An employer in the trade area. be aged between 16 and 24  5 GCSE’s including at least Grade F in English and Math. However to help you succeed on the course it is preferable if you have a minimum of Grade D in Maths and English.

You’ll Need:  An employer in the trade area. Be aged between 16 and 24 have a Level 2 qualification in Motor Vehicle  

You may also be required to complete a practical skills test prior to being accepted onto the course.

You’ll need to be aged between 16 and 24 years old and have an employer for a minimum 21 hours per week

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Pharmacy Services

Further course information can be found at www.serc.ac.uk


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Pharmacy Services, Apprenticeship NI (Level 3) Ideal If: You want to be recognised as a registered Pharmacy technician You’ll Learn: actions and uses of medicines on the body systems, Biology, Chemistry, legal regulations, Pharmaceutics You’ll Love: the combination of work based and theoretical assessment You’ll Progress: The aim of this apprenticeship is that you achieve qualified status as a Pharmacy technician within the Dispensing Pharmaceutical Industry. Successful completion will allow you to apply to positions within the Industry

Jobs Pharmacy Technician £19,000-£31,000 As a Pharmacy Technician your tasks will include choosing the correct items for a prescription, making sure prescriptions are legal and accurate, ordering stock and giving customers advice about medicines. You will need good attention to detail, the ability to explain instructions clearly and good maths and IT skills.

You’ll Need: 4 GCSEs, to include: English, Mathematics and Science. To be employed in a suitable Pharmacy role for at least 14 hrs per week.

You’ll need to be aged between 16 and 24 years old and have an employer for a minimum 21 hours per week

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Plumbing I’m getting great work experience

Christopher Hughes Plumbing - Apprenticeship NI (Level 2) Christopher said, “Completing an apprenticeship at SERC was the best option for me. I am currently an apprentice for Action Plumbing and Heating in Stewartstown. I’m a practical learner so I enjoy getting out to workplace while I gain a qualification. My classmates are friendly, and the lecturers are kind, patient and take the time to make sure everyone understand the material. This course has given me the confidence to enter the workplace full time and I am excited to the enter the industry on completion of this apprenticeship.”

Further course information can be found at www.serc.ac.uk


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Plumbing Apprenticeship NI (Level 2)

Plumbing ApprenticeshipNI (Level 3)

Ideal If: You are in employment and want to pursue a career in Plumbing.

Ideal If: you are in employment and want to pursue a career in plumbing.

You’ll Learn: About copper pipe work, practical plumbing, iron pipe work, hot and cold water systems, central heating installations and sheet lead roof work.

You’ll Learn: how to service and plan complex domestic plumbing systems and cold water systems. You’ll also learn about domestic gas supply systems, renewable technologies, biomass and flue gas analysing.

You’ll Love: Getting experience with the plumbing equipment and the practical nature of this course. You’ll Progress: Onto employment as a trainee plumbing technician or the Level 3 Apprenticeship in Plumbing. You’ll Need: ‘A minimum of 5 GCSEs including at least Grade C in English and Maths. You will also need to have secured an employer in the trade’.

You’ll Love: getting experience with the plumbing equipment and the practical nature of this course. You’ll Progress: onto a career as a fully qualified plumber and can study Higher Education courses relating to Building Services Engineering. You’ll Need: an employer and to have completed the Level 2 Apprenticeship in Plumbing.

You’ll need to be aged between 16 and 24 years old and have an employer for a minimum 21 hours per week

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Refrigeration (Heating & Ventilation Air Conditioning) I’m getting great work experience

Senan Donnelly Refrigeration & Air Conditioning Apprenticeship NI (Level 2) Senan said, “I was Better off at SERC because I knew I wanted to do something that was more hands-on and less theoretical. This course has been a great stepping stone for me. I am currently an apprentice at Portglenone Refrigeration Services Ltd and it’s great that I can learn more about my trade and gain valuable work experience at the same time. On completion of my course I would like to progress on to Level 3 of the Refrigeration & Air Conditioning Apprenticeship.”

Further course information can be found at www.serc.ac.uk


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Refrigeration & Air Conditioning, Apprenticeship NI (Level 2) Ideal If: you are in employment and want the skills to pursue a lifelong career in Refrigeration. You’ll Learn: about fitting and assembly of related parts, fabrication of pipe work, brazing standards and safe handling of refrigerants. You’ll Love: our industry standard refrigeration and air-conditioning facilities. You’ll Progress: onto employment as a trainee refrigeration/ air-conditioning technician or the Level 3 Apprenticeship in Refrigeration. You’ll Need: an employer and 5 GCSEs including at least Grade C in English and Maths.

Air Conditioning, Apprenticeship NI (Level 3)

Refrigeration, Apprenticeship NI (Level 3)

Ideal If: you are in employment and want the skills to pursue a lifelong career in Air-conditioning sector.

Ideal If: you are in employment and want to develop the skills to pursue a lifelong career in the Refrigeration sector.

You’ll Learn: how maintain safe working environments, planning, installing and designing air-conditioning systems.

You’ll Learn: How to maintain safe working environments, planning, installing and designing Refrigeration systems. You’ll Love: Our industry standard workshops and Refrigeration facilities.

You’ll Love: our industry standard air-conditioning facilities. You’ll Progress: onto employment fully trained in the air conditioning industry or on to Higher Education courses relating to Building Services Engineering. You’ll Need: an employer and have completed the Level 2 Apprenticeship programme. 

You’ll Progress: into employment, fully trained in the Refrigeration industry or alternatively on to a Higher Education course relating to Building Services Engineering. You’ll Need: to have secured an employer and have successfully completed Level 2 Apprenticeship in Refrigeration & AirConditioning.

You’ll need to be aged between 16 and 24 years old and have an employer for a minimum 21 hours per week

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BANGOR CAMPUS Castle Park Road Bangor Co Down BT20 4TD DOWNPATRICK CAMPUS Market Street Downpatrick Co Down BT30 6LZ LISBURN CAMPUS Castle Street Lisburn Co Antrim BT27 4SU

NEWTOWNARDS CAMPUS Victoria Avenue Newtownards Co Down BT23 7EH SERC (PSC) PROFESSIONAL SKILLS CENTRE Nutts Corner 17 Dundrod Road Crumlin BT29 4SR

Bangor | Downpatrick | Lisburn | Newtownards Further course information can be found at www.serc.ac.uk

Profile for SERC

Full Time Apprenticeship Prospectus  

Full Time Apprenticeship Prospectus