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Apprenticeships, Recruitment and Training Employer’s Guide

Did you know?

76% of businesses believe they would not succeed without investing in training.


YOUR GUIDE TO APPRENTICESHIPS, RECRUITMENT AND TRAINING The Business Services Team at South and City College Birmingham have the expertise to provide recruitment and training services to employers throughout the West Midlands. We can provide solutions for injecting new talent in to your business, through recruitment services and apprenticeships whilst also developing and delivering training to address the skills gaps of existing employees. Our services are all based on identifying and responding to the specific needs of your business.

Investing in training is essential to any business but it is more important than ever in the current economic climate. Research shows that companies that don’t train are 2 and a half times more likely to fail than those who do.

Our aim is to provide outstanding training, which meets your business needs.

To find out more contact the Business Services team.

0121 694 5066 /company/south-&-city-college-birmingham


ABOUT US On 1 August 2012, South Birmingham College and City College Birmingham merged to form one of the regions’ biggest and newest colleges. With expertise in sectors ranging from construction to retail, business to motor vehicle, we offer excellent training and development support to businesses throughout the region. This guide has been produced to provide more information about the recruitment, training and other services that we offer. But with needs varying so much between organisations and individuals you can’t beat the personal touch, so feel free to give us a call. South and City College Birmingham is proud to say that we work with hundreds of employers every year, these are just some of the companies we have helped:


All of our auto-electricians develop their base skills and knowledge at SCCB prior to commencing their NVQ in the workplace. The college has been eager to adapt the delivery of the programme to meet the specific requirements of Jaguar Land Rover, whilst incorporating their knowledge of changes in technology and working practices into the course. - Tim Moore, Jaguar Land Rover

We provide a range of business services to a wide variety of industries.


What we can offer you and your business We provide a range of business services to a wide variety of industries. Listed opposite are just some of the services we can provide to your business. We appreciate that your recruitment and training requirements are often diverse and can change rapidly – so we match this with an ability to react to these needs quickly and with relevant training options.

Our approach can be summed up in one word; flexible.



InBusiness Network

• Free guidance on apprenticeships and funding • Free recruitment and selection service • Quality training

• Network of local businesses • Networking events • Promotional opportunities

Training Service • Business and skills review • Training solutions and guidance on funding • Bespoke training delivery • Business briefings

Redundancy Service • Advice and guidance sessions for those at risk • Training, including employability, CVs and job interview techniques alongside work related skills

Recruitment Service • Free recruitment needs analysis • Full recruitment service, including screening and selection of candidates

PRE-EMPLOYMENT TRAINING • Intensive programmes to develop candidates for your business • Training for potential apprentices, including interview skills

Placement Service • Business and work related assignments for students


SECTOR EXPERTISE Whatever industry you are in your business can benefit from training and developing your existing and future workforce. We will match your company to one of industry experienced business consultants. Outlined below are just some of the areas in which we can offer qualifications and training.

• Administration and Business

• Health and Social Care

• Construction

• Hospitality and Catering

• Childcare

• IT and Systems

• Customer Service

• Logistics and Warehousing

• Electrical

• Motor Vehicle and Motorsports

• Employability

• Professional and Management Studies

• Engineering

• Public Services

• English for Speakers of Other Languages

• Retail

• Fashion

• Security

• Finance

• Trade Union Education

• Hair and Beauty

• Travel and Tourism

• Health and Safety


THE BUSINESS SERVICES TEAM We work closely with businesses so we can really develop an understanding of what is needed in your organisation and to create the perfect solution. Our team understands that every business is different – we won’t try to force an organisation to one of our solutions; rather we will tailor the solutions to fit your organisation. But most of all, the team are friendly and helpful and we will do everything we can to make your experience of working with us enjoyable as well as beneficial.

South and City College Birmingham provided us with a unique dependable service and were there every step of the way providing advice, help and support. - Anne Pounds, Kier Partnership Homes

Teresa Addinell

Julie Richmond

Kate Keating

Paul Leahy

Steve Dourass

Director of Business Services

Deputy Director of Business Services

Assistant Director of Business Services

Sales Manager

InBusiness Consultant

Tracy Kerr

Kam Sahota

Peter Cole

Chris Butler

Clare Hickinbotham

Iram Maroof

Business Consultant

Business Consultant

Business Consultant

Business Consultant

Apprenticeships and Team Support

Apprenticeships and Team Support


Top 5 reasons to train your employees


SUCCESS Gaining and retaining business is dependent on having the right people with the right attitude and skills for the job.





Staff who know what they’re doing and are properly trained will increase company productivity, through better quality and improved service/products.

A happy workforce is a productive workforce. Training increases the well being of employees and reduces absenteeism, mistakes and stress in the workplace - always beneficial for a company.

4 10

REDUCE EMPLOYEE TURNOVER Investing in your employees shows that you are interested in developing their skills and they may stay with the company longer.


MAINTAIN EMPLOYEE CREDENTIALS / CERTIFICATIONS Maintaining credentials is cheaper than allowing them to expire and starting again. Ensure that the hard won qualifications of your employees remain up to date with regular training.

Your business can benefit from training and developing your existing and future workforce.


Apprenticeships are an ideal way to introduce new talent into your organisation.


APPRENTICESHIPS Apprenticeships are increasingly being recognised as an excellent way of introducing new talent into businesses.

10 things you need to know about Apprenticeships


Apprenticeships are an ideal way to introduce new talent into your organisation and to address skills gaps and shortages.


Apprenticeships are work-based training programmes designed around the needs of employers leading to nationally recognised qualifications developed by industry for industry.

There are more than 250 different types of Apprenticeships available offering over 1,400 job roles, ranging from accountancy to hair and beauty, construction to professional cookery, business administration to management.



Apprenticeships can be used to develop existing employees when they change role or gain promotion.


There are three levels of Apprenticeship to meet your skill needs - Intermediate, Advanced and Higher Level Apprenticeships.



Employers who take on a 16-18 year old apprentice only pay their salary. The Government will fund their training in full.

An Apprenticeship Grant worth ÂŁ1500 is available for small medium employers taking on their first 16 to 24 year old Apprentice. This is in addition to the training costs being covered.


Over 130,000 organisations offer apprentice places because they understand the benefits that they bring to their business – you too can join that roll of honour.


The National Minimum Wage for apprentices is currently ÂŁ2.65 per hour.


Business leaders from a range of industries and backgrounds across England give their support for Apprenticeships and seek to work with organisations who are like minded.


Why CHOOSE US AS YOUR TRAINING PROVIDER? If you decide an Apprentice is right for your organisation our Business Services Team will assist you throughout the process. They will answer all of your questions, advise you on funding issues, advertise your Apprenticeship vacancy, sift applicants, present shortlists of suitable candidates to you, arrange interview and even help in conducting the interviews.



We can offer you a complete no charge ‘Apprenticeship Find and Fill’ service.


We will offer comprehensive advice on the Apprenticeship that is right for you and your staff, including access to available funding to support you as part of our service.


We have a team of professional and experienced recruitment consultants ready to assist, ensuring the candidates for your vacancy are fully prepared for interview and meet your person specification.


The Apprenticeship training will take account of your business needs and will be designed in discussion with you.


We take customer care seriously and will regularly speak with you about the quality of service and training you are receiving.

Over 80% of those employers who employ apprentices agree they make their workplace more productive. 88% believe that Apprenticeships lead to a more motivated and satisfied workforce.* We are confident you too will see a number of benefits when taking on an Apprentice from South and City College Birmingham. * Based on research, conducted in February 2008 by Populus on behalf of the LSC



Recruitment Service

Pre-employment Training

Hiring staff can at times be a stressful, expensive and in some cases a risky task. With so many people on the job market there is always a flood of applications and agency calls whenever you decide to advertise a position. We can provide an end-to-end recruitment service which includes creating selection criteria, developing job descriptions and person specifications, vacancy advertising, CV screening and interview support.

As part of our ongoing commitment to our clients we offer a pre-employment training solution through which we will help design and then deliver a programme of training for candidates seeking employment with you. This ensures we only present to you the individuals who have the basic knowledge and skills you need. We can also provide ongoing training for the candidates who are placed with you, ensuring constant staff development and access to government funding where available. The pre-employment training courses include developing skills in CV writing, body language, confidence building and interview techniques. This approach ensures that the candidates we send you are thoroughly prepared for the world of work and allows you to focus on training them for the role your business has identified a need for. In addition we have recently designed a model to prepare candidates for specific apprenticeship vacancies. This model has been employed by Michelin starred Chef Glynn Purnell in his bid to find two apprentices. Whilst continuing to develop candidates on an individual level we also combine their training with industry specific skills, allowing you to choose from candidates who are equipped with basic skills relevant to you and your business.


Placement Service If you do not have an immediate recruitment need but want to trial new individuals for your organisation, we can help you by placing our students with you for short or longer term placements and job trials. The students benefit from gaining industry experience and you and your business benefit from having a fresh pair of eyes and an extra pair of hands, offering an injection of creativity and enthusiasm. Offering work experience to our students also supports the continued development of the local community. To show our thanks to you we hold an annual dinner for employers who have offered our students a placement.

It feels good to be able to support a young person in their studies, giving them invaluable experience in a working environment. In return we have the benefit of working with an ambitious individual which we can train tailored to our working ethics, in a cost effective way to the business. - Jayne Bushell, Hollywood Monster


Training Services

Once your workforce is all in place one of the biggest challenges you face is ensuring that they have the expected levels of professional competence. Statistics have shown that a workforce that is not properly trained, motivated or not continuously developed will perform less effectively.

BUSINESS and Skills Review We understand that no two businesses are the same, and the needs and legal requirements of industries can vary substantially. To identify the training needs of your business we offer a comprehensive recruitment and skills review undertaken by individuals who have all worked in recruitment and training. This service will help identify your recruitment and training needs and provide you with a range of relevant options.


Training solutions and guidance on funding We have hundreds of courses on offer, ranging from management to vocational courses, including courses to keep staff up to date with statutory requirements. We deliver all levels of courses from foundation to advanced level. At the heart of our services is flexibility; we are here to provide you with a service that is relevant to your needs. There are many sources of funding that organisations could access but are not aware of, and that’s where we come in. Our business consultants have a wealth of knowledge and could help you tap into funding available from a variety of sources, including the Government, to help you with the costs of training. In many cases this means that the training you require could be completely free.

Bespoke Training

Business Briefings

Our training solutions can be tailor made to suit the needs of your business. Our bespoke training solutions are designed by and with you and take account of your objectives, industry sector shift patterns and deadlines. This type of training gives you the power to mould staff development in line with your very specific business needs.

As part of our commitment to you and the development of your staff we regularly host business briefings, which you will be invited to attend. These events are always supported by guest speakers and are designed to keep you up to date with current developments within your sector or which have an impact on your business.

Whether it is Motor Vehicle or Health and Safety courses, Fork Lift licenses or Customer Services training, we can provide onsite training that will address immediate problems in a cost effective way. This means that your employees do not have to attend college and you experience minimum disruption to your business. As part of the service, we will also assess the basic skills levels of learners in relation to Maths and English and if extra support is needed we can provide this.

We have always found the college to be flexible and responsive, playing a key part in keeping our workforce training and development up to date. - Martin Delaney, Bournville Property Care Services


To find out more ABOUT ANY OF OUR SERVICES CONTACT US TODAY 0121 694 5066


InBusiness InBusiness is an exclusive business network brought to you by the college. It is designed to help build relationships with our local business communities. We are delighted to have Sir Doug Ellis OBE as the chair.

The InBusiness Network opens doors through the connections we are able to make with the many businesses that deal with the College. Communication

There are a range of packages available each offering fantastic benefits for your organisation. You can choose from Gold, Silver, Bronze and Partner membership levels.

with other members helps foster new

Some of the benefits of becoming a member include: • Access to regular networking events • eNewsletter with exclusive offers and updates • Display of your company profile on the InBusiness website • An invitation to our annual InBusiness dinner

young people on their path towards a

relationships and develop business opportunities whilst helping to support worthwhile career. - Neil Surridge, Tudor Rose Refurbs Limited

For more information about InBusiness visit or call 0121 694 5058


Why choose South and City College Birmingham?

South and City College Birmingham is one of the largest colleges in the West Midlands region. We have received two Beacon Awards for excellence and the success rate of our students is above the national average.

Value for money

We understand that recruiting, training and developing staff is not always an easy problem to solve, but by offering a service that is based on honesty and integrity we are confident that you will see the value of partnering with South and City College Birmingham and a major impact on the performance of your business.

Workplace delivery or Excellent College Facilities

There are a number of reasons why you should choose South and City College Birmingham.


As a college we are a not-for-profit training organisation, allowing us to offer highly targeted training solutions at competitive prices.

Most of our training solutions benefit from our flexible workplace delivery options but should you choose to conduct your training on one of our many campuses you will not be disappointed. We have a number of campuses across the city with excellent facilities for your employees to train in, including a state of the art construction centre in Bordesley Green, a purpose built motor vehicle training facility in Tyseley and a dedicated fashion centre in Digbeth.


9 CAMPUSES ACROSS the city Expert Advice


Our team of business consultants come from a wide range of private sector backgrounds and are dedicated to providing you with a first class service that helps to bring success to your business. You will be assigned a consultant to ensure you have a key point of contact and a high level of customer service.

We pride ourselves on the success of our students and our success rates, which are higher than the national average, highlight just that. Figures published in January 2013 position the success rates of South and City College Birmingham students higher than at any other college in Birmingham.

Beacon Status We have received one of the highest national accolades having been given ‘Beacon College’ status. The award is given by the Learning and Skills Improvement Service on the recommendation of Ofsted and the Skills Funding Agency to outstanding learning providers who promote, pursue and achieve excellence. We are the only Further Education College in Birmingham and Solihull to have achieved full ‘Beacon College’ status.


For more information contact the Business Services team Call 0121 694 5066 | Visit | Email

Employer's Guide 2013  

South & City College Birmingham - Employer's Guide

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