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The Olympic Games 2013 Russia Guidelines on health, safety and evacuation setups for the Olympic Games in Sotji 2013.


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The Olympic Games 2013 Russia

The Olympic Games 2013 Russia

List of contents

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The Olympic Games 2013 Russia

Terms of reference This report is a safety and security report for the Olympic Winter Games 2014 hosted in Sochi, Russia from the 6th to 23rd of February. The report is compiled by SOS International’s local partners and specialists. The information has been sourced through a variety of channels both open and privileged and addresses the issues for visitors regarding crime and terrorism. It also offers security advice, as well as providing information on travel options, health concerns and facilities, money and diplomatic representation.

You will be able to follow updates in and around the event in Sochi, Russia on SOS International’s homepage.

Read more using the following link. www.sos.eu/da/erhverv/services/cost-management/

Calendar

All dates are MSK (UTC+4)

February

6th Thu

7th Fri

8th Sat

9th 10th 11th 12th 13th 14th 15th 16th 17th 18th 19th 20th 21th 22th 23th Events Sun Mon Tue Wed Thu Fri Sat Sun Mon Tue Wed The Fri Sat Sun

OC

Ceremonies

CC

Alpine skiing 1

Biathion

1

1

1

1

1 1

1 1

1

1

Bobsleigh 1

Cross country skiing

1

2 •

Curling Figure skating

Freestyle skiing

1

1

1

1

1

1

1

1

1 •

Luge

1

1

1

1

1

Short track speed skating

1

1

1

1

1

1

1

Speed skating

1

1

1

1

1

1

Total events

5

8

5

8

6

6

Total events

5

13

18

26

32

38

Event competitions

1

1

1

10

1

1

1

11

1

1

3

2

1

1

12

1

1

1

Ski jumping

1

2

EG

2

1

1

5 10

1

1

1

1

2

3 8

3

2 1

1

1

6

7

5

44

51

56

EG

1

1

1

Event Finals

2

1

4

1

Skeleton

1

1

Nordic combined

OC Opening Ceremony

1

1

Ice Hockey

Snowboarding

1

1

1

1

1

1

1

4

1

2

2

10

2

12

1

1

6

5

8

6

7

7

3

62

67

75

81

88

95

98

Exhibition gala

CC

Closing ceremony

98


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The Olympic Games 2013 Russia

The Olympic Games 2013 Russia

1. Pre-travel information If your stay is scheduled for more than seven workdays, it is necessary to register with Federal Migration Service within the first three days of your stay. Hotels are aware of this procedure and will take care of the registration as well as stamp the registration receipt. The receipt must be submitted in passport control upon departure from Russia. Dispensation from these rules may be effectuated upon the Olympic Games, but please check procedures before deviating from them. More information can be found on SOS International’s dynamic report on the following link: https://www.sos.eu/da/erhverv/ services/cost-management/ Visa and passport The citisens of the Nordic countries need to apply for a visa when traveling to Russia, regardless of their purpose. Furthermore, they will have to fill in an immigration form where one part is left with the authorities upon arrival and the other part upon departure. The immigration form will be attached to the passport and needs to stay there. If the form is lost, it may not only cause a fine but also a delay of departure. It is important to follow the guidelines when applying for a Russian visa as the smallest deviation from the instruction can lead to refusal. The application is thorough, and apart from filling in a detailed form it is important to remember the following points: 1. Your passport must to be valid for at least six months after leaving Russia 2. The passport must provide two empty pages. 3. A photo that is similar to the one in your passport cannot be submitted. 4. Remember to present a copy of valid travel insurance in the visa application. 5. The application must be submitted no later than two weeks prior to departure. However, it is recommended to apply sooner as the process can take up to 60 workdays if the Russian authorities need additional information. Under normal circumstances the application process takes only 15 days.

Embassy of Russia in Denmark Kristianiagade 5 2100 KØBENHAVN Ø

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2. Currency and exchange Insurance It is mandatory to have a valid travel insurance when entering The Russian Federation and you are denied entrance without one. So make sure you are covered and can document the coverage when required. Often it is a standard requirement from the Russian authorities that a copy of the valid travel insurance is present in the visa application. Register your travel abroad The Nordic countries’ Ministries of Foreign Affairs offer a registration service that enables the ministries to get in contact with Nordic citisens in the case of emergency situations abroad. For more information and registration of citizens within the Nordic countries, follow the links below.

The Danish Ministry of Foreign Affairs: Go to “Danskerlisten” and fill in the form: danskerlisten.um.dk/Registration/default.aspx The Swedish Ministry of Foreign Affairs: Go to ”Anmäl dig till ambassaden” and read the instructions. www.regeringen.se/sb/ d/14728/a/168020 The Norwegian Ministry of Foreign Affairs: Go to “Reiseregistrering” and read the instructions: www.reiseregistrering.no/ The Finnish Ministry of Foreign Affairs: Go to ”Tjänster” afterwards “Reseanmälan” and read the instructions. tinyurl.com/o2hvyct

The Rubel is the only means of payment that applies in Russia. Money can be exchanged in exchange booths, and rates are often better here than in hotels or banks. Dollars and euros are the easiest currencies to change. It is permitted to carry the equivalent of 3000 USD out of Russia without making a currency declaration. Amounts between 3000 and 10.000 USD may be exported without special permission, provided that admission is substantiated by a currency declaration. Higher amounts require special permission. Never change money with people on the street who are offering a “better rate” as this is both illegal and potentially dangerous. Please follow guidelines below for safe handling of your money. Credit Cards Most hotels, shops and restaurants in Russia accept credit cards. Hotels and Banks are considered safe, but pay attention when using credit cards as credit card fraud is generally widespread in Russia. Therefore, keep all credit card receipts in case of problems when you return home. Despite credit cards being widely accepted in Russia, cash is still necessary in many situations. As a final remark, some banks have limitations and restrictions on credit cards, so that if stolen it cannot be used in other parts of the world. Make sure that, that if your bank has such a limitation, you inform them of your trip abroad.

Rules of exchanging • Only change money at banks, hotels and airport exchange bureau. • Use the ATMs that are available in most in most major cities. • Consider informing your bank before you travel to Russia so they are aware, that international transactions may appear. • Travelers’ cheques are not widely accepted. • It is illegal to pay directly for general transactions with dollars or euros. Rules of safekeeping • Always carry small change to pay small fees. • Have small notes separated from big notes (in different pockets) so you don´t have to show all your money when paying. • Do not exchange to big notes unless you are in a bank. This is a way to get contraband money in orbit for criminals. • Always carry money outside your purse in case you lose this. Emails Be aware that certain email-clients, for example Gmail, in some countries demand a security code for verification of your identity. This means that it can be difficult to log in to your email account. The reason is that you are trying to access you email from another country, so the security system may think that your email account has been hacked. Digital backup If you are unfortunate enough to lose some of your personal belongings, it is always a good idea to have the most important documents scanned and sent to your e-mail. SOS International recommends having a back-up of at least: • • •

Embassy of Russia in Sweden Gjörwellsgatan 31 112 60 Stockholm

Embassy of Russia in Norway Drammensveien 74 0244 Oslo

All credit cards and contact information. Tickets and travel reservation numbers. Passport.

Embassy of Russia in Finland Tehtaankatu 1B 00140 Helsinki


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The Olympic Games 2013 Russia

The Olympic Games 2013 Russia

3. About Sochi Sochi is situated in Krasnodar Krai on the Black Sea coast near the border between Georgia and Russia. Greater Sochi runs for 145 kilometers along the shores of the Black Sea near the Caucasus Mountains. Numbers from 2012 reveal that the city has around 350,000 inhabitants which makes it Russia’s largest resort city. It is one of the very few places in Russia with a subtropical climate, which means warm summers and mild winters. The city is almost unique among larger Russian cities as it displays aspects of a subtropical resort. Apart from the Caucasus Mountains, pebble and sand beaches, the city attracts tourists with its subtropical vegetation, numerous parks, monuments, and fine architecture. About two million people visit Greater Sochi each summer, when the city is home to the annual film festival “Kinotavr” and it is a well-known getaway for Russia’s elite. Accommodation in Sochi The city offers a variety of family-run hotels and because of the host city status, the construction of new buildings have increased tremendously. As an example, the old sanatorium has been updated and 45 new hotels have already been built. In addition, the Sochi port has a number of large cruise ships, which will be used for hotel accommodation as well.

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4. Getting around Healthcare Generally, medical care in most regions in Russia is below western standards. This is especially evident outside the main regional cities. That is why Sochi’s health care infrastructure and health services have been improved during the last years. As a result many new hospitals have been built and older ones have been renovated. SOS International appoints the following 3 hospitals for taking care of serious cases of illness and injury.

Sochi Hospital No. 4, Ulitsa 42 Dagomyskaya 850 beds, 16 operating tables, 45 ICU beds and a 24-hour emergency centre, which has a heliport. Adler’s Hospital No. 6, Ulitsa Kirova 50 300 beds, 3 operating tables, 25 ICU beds and a 24-hour emergency centre. Krasnaya Polyana Hospital No. 8, 24 Ulitsa Turchinskogo 150 beds, 4 operating rooms and a 24-hour emergency centre, which has a heliport.

Spectator safety The Russian Emergency Ministry (REM) is responsible for the safety of the audiences, and the public in general, in emergency situations. Major accidents, fires, natural disasters, terrorist attacks or other major crisis situations have been prepared with an evacuation plan. REM has built a new rescue center in Sochi and prepared conditions suitable for the landing of helicopters on the nearby mountains. All entrants will have to walk through a metal detector and vehicles will be screened before entering the competition area.

By car Road conditions are often poor, especially outside the major cities.It is common practice for traffic police to stop motorists for spot checks. There is a zero tolerance policy towards drunk-driving. International drivers license An International Driver’s license must be accompanied with your original driving license. If the driving license is in English or any other language, a translation must be accompanied. There are certain documents which you must carry with you at all times no matter where you are travelling in Russia. These documents include your passport, a photo ID to validate your license, an itinerary bearing your name, citizenship, the car registration number and the full details that you presented to the Russian Federation during entry which includes all stops and routes that you will be taking. You must also carry the form that was provided by the Russian Customs department giving you permission to take the car out of the Russian Federation when you are leaving the country. Also carry with you all the petrol vouchers that you purchased near the borders and an insurance certificate for your car. Road conditions are often poor, especially outside the major cities. The standard speed limit for builtup areas is 60km/h (37mph), outside built-up areas 90km/h (55mph) and 100km/h (62mph) on motorways (Brest-Moscow). Visiting motorists who have held a driving licence for less than two years must not exceed 70km/h (43mph)

Taxi Don’t share a taxi with strangers or flag down what may appear to be an official taxi. Officially looking taxis can be unlicensed. If possible, ask the hotel to call a taxi, or ask for the telephone number of a reputable taxi company. In all cases it is recommended to agree on the fare before getting into a taxi. Metro The Sochi Light Metro is located between Adler and Krasnaya Polyana (mountain cluster/area of venues) connecting the Olympic Park, the airport and the venues in Krasnaya Polyana. The existing 102 km railroad from Tuapse to Adler will be renovated in order to provide double tracks throughout, which will increase in capacity and enable a reliable regional service to be extended to the airport.


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The Olympic Games 2013 Russia

The Olympic Games 2013 Russia

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5. Crime and threat level Risk Crime in the Russian Federation is currently rated as medium. Petty crimes, including bag-snatching, pick pocketing, mugging and assault are relatively common. Although violent crime is comparatively less frequent, it is estimated that there are over 1800 delinquencies per 100.000 people a year in the RF: the worstaffected city is the capital, Moscow. Areas popular with visitors such as historical sites and restaurants, tend to be crime hotspots, as criminals often see tourists as soft targets. Always follow the guidelines for public behaviour given by the local authorities as well as the Russian culture. Do not show public affection unless it is in greeting, e.g. handshakes and kisses on the cheeks. Homosexuality “During the games we guarantee that there will be no discrimination whether religious or sexual or gender,” Sochi Games chief Dmitry Chernyshenko said on November 6th 2013 to the U.N. General Assembly. This has been confirmed several times by Russian President Vladimir Putin. The statement was made after President Putin in June 2013 signed a law that criminalises any positive statements about homosexuality made to children and adolescents in Russia. It is still unclear how the law will be enforced, but it allows for criminal fines and administrative detention for up to 15 days. Therefore, it is recommended not to show affection in public and generally to behave cautiously. Terrorism There is a general risk of terror actions in Russia and foreign travellers are recommended to exercise extra caution, especially in large crowds and gatherings as well as when using public transportation. Travellers should furthermore keep themselves informed about possible terror threats during their stay in Russia as well as follow instructions given by the local authorities.

Crime Petty theft and property crimes are extensive, especially in the large cities. Travelers should therefore exercise extreme caution, especially on the street, in the subway and around major railway stations. Property offenses at street level are also exerted by organized gangs who threaten foreigners to hand over valuables. So keep your money and passport out of sight and close to your body. When driving in car, whether it is a taxi or a rented car, you are advised to lock the doors and close the windows. Do not open for anyone and do not get out of the car if something happens beside or in front of you. Police officers As mentioned previously, travellers in Russia have to carry their passport at all times. They will be fined if stopped by the police and asked for identification. Police on the street frequently check for valid ID/passport. In several cases, tourists have been subjected to harassment, theft and extortion performed by false police officers. If in doubt about the authenticity of the police officers, ask for ID if the situation allows for it. In all cases we advise you to stay calm and do as the officers require. Do not engage in confrontations and discussions. Subsequently report the incident to the embassy. What to do if you are imprisoned abroad? Every year people are imprisoned abroad, mostly for smuggling drugs. The embassy and the Ministry of Foreign Affairs will assist them by contacting a lawyer and provide information about criminal justice in the country concerned. Remember to keep the local embassy or consulate informed. Ask the police or prison staff to inform your own embassy or consulate of your arrest. Tell the police whether you want to be visited by staff from the embassy or consulate.

Legal Assistance If you have broken the law abroad, you will be subject to that country’s legal system. Having another passport makes no difference to this fact. You will be treated in the same way as anyone else who is arrested. The embassy cannot ensure that you will be released or receive preferential treatment, but it can help you find a lawyer. The embassy will not pay for the lawyer and it may ask your relatives for funds to pay for legal assistance. Besides this, the embassy can only help you with information about the country’s judicial system, such as how long you may be kept in custody awaiting trial, whether you can be released on bail, and how you can appeal along with an interpreter. Ensure your own safety at hotels Take notice of the location of the stairways and emergency exits. Remember to look outside the emergency exits if it is safe to go there. Go outside the hotel and choose a place where you and your party can meet up in case of emergencies. The assembly point should not be in front of the hotel. Terror, if an explosion occurs • Take cover • Stay away from windows • Keep low • If the building has not caught fire, wait for authorities to arrive before you move. • If the building has caught fire, go to your assembly point and muster you party.

If there is a shooting • If you cannot get out in the open and away from danger, take cover in your room. • Barricade your door. • Stay away from the area behind the door. • If possible, contact the police. • Be silent Drugs • Don’t become involved with drugs. You can expect a long sentence for possession of even small quantities of drugs, regardless of whether they are ‘hard’ or ‘soft’.


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The Olympic Games 2013 Russia

The Olympic Games 2013 Russia

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Did you know SOS International •

Has more than 800 employees representing 30 nationalities, thereby speaking more than 40 different languages

• Covers 96% of all the countries in the world • Handles 1,835 claims every day all year round – that is 1.3 claim per minute • Undertakes more than 5 emergency evacuations every day, using air ambulances and emergency helicopters

6. About SOS International SOS International is the leading assistance organisation in the Nordic region. From our emergency centres in Denmark, Sweden, Norway and Finland we provide acute personal assistance all over the world. SOS International offers a wide range of solutions in the form of personal assistance and equipment before, during and after a journey. Our product portfolio includes customizable white label solutions in fields such as worldwide travel assistance, health assistance, roadside assistance, crisis assistance, tracking and home assistance.

SOS International’s key competence is to provide the right expertise at the right time in each and every situation. This is ensured through a highly qualified staff and a unique network of competent and trustworthy suppliers and business partners all over the world. Furthermore 20 local representative offices across 6 continents provide vital local presence.


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The Olympic Games 2013 Russia

7. Embassy addresses Representation of the Russian Foreign Ministry in Sochi: Russia, Krasnodar region, Sochi, UL. Sovetskaya, 42/2, T: 8-8622-64-91-55, 8-8622-64-90-39 E-mail: mid@sochi.com The Swedish Embassy Moscow, ul. Mosfil’movskaya, 60 T: (495) 937-92-00 Fax: (495) 937-92-02 E-mail: moscow.sweinfo@foreign.ministry.se ambassaden.moskva@foreign.ministry.se Migration Department: visa.moscow @ foreign.ministry.se Official site: http://www.swedenabroad.com/pages/ start_ _ _ _28664.asp The Embassy of Finland Moscow 119034, Moscow, Kropotkin lane, 15-17 T: (495) 787-41-74, (weekdays from 9.00 to 17.00) Fax: (495) 247-33-80 E-mail: sanomat.mos @ formin.fi Official site: http://www.finland.org.ru/ru/

Embassy of Norway Moscow 131940, ul. Cook, 7 T: (495) 933-14-10 Fax: (495) 933-14-11 E-mail: emb.moscow @ mfa.no Official site: http://www.norvegia.ru

Embassy of Denmark Moscow 119034, Prechistenskiy Lane, 9 For general questions: T: (495) 775-01-90 Fax: (495) 775-01-91 Consular Section: T: (495) 775-01-92 Fax: (495) 775-01-91 E-mail: mowamb@um.dk Official site: http://www.ambmoskva.um.dk/ru


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