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Download: 1) Which of these is true about strategy implementation? A) It is primarily an operational process. B) It is positioning forces before the action. C) It requires intuitive skills. D) It focuses on effectiveness. E) It is primarily an intellectual process. 2) How are objectives in the areas of profitability, growth and market share commonly established? A) Product B) Geographic location C) Business segment D) Customer groups E) all of the above 3) What are guidelines, methods, procedures, rules, forms and administrative practices known as? A) Strategies B) Policies C) Long-term objectives

D) Annual objectives E) Goals 4) Which of the following issues may not require a management policy? A) To establish a high- or low-safety stock of inventory B) To offer numerous or few employee benefits C) To increase motivation D) To promote from within to or to hire from the outside E) To discourage insider trading 5) A disagreement between two or more parties on one or more issues is called a(n) A) compromise. B) integrated solution. C) conflict. D) avoidance. E) diffusion. 6) Which approach for managing and resolving conflict involves exchanging members of conflicting parties of that each can gain an appreciation of the others point of view? A) Confrontation B) Resistance C) Avoidance D) Diffusion E) Compliance 7) Which organizational structure has ambiguous roles for senior executives as a major disadvantage? A) Matrix B) Process C) Divisional D) Functional E) Strategic business unit (SBU) 8) When developing an organizational chart, you should A) Have division presidents report to a chief operating officer. B) Make sure that the chief financial officer is not at the same level as the chief operating officer. C) Recommend dual titles for executives. D) Use the title “president� for the top person. E) Have the controller or treasurer report directly to the president. 9) What action involves reconfiguring or redesigning work, jobs and processes for the purpose of improving costs, quality, service and speed? A) Downsizing B) Benchmarking C) Restructuring D) Delayering E) Reengineering 10) Which pay strategy is not a form of incentive compensation? A) Bonus system

B) Gain sharing C) Hourly wage D) Profit sharing E) All of these are forms of incentive compensation. 11) A concern in matching managers with strategy is that jobs have relatively ________ responsibilities, while people are ________ in their development. A) dull; exciting B) static; dynamic C) exciting; dull D) quick; slow E) dynamic; static 12) Matching of which factors would allow factories to produce desirable levels without extra shifts, overtime or subcontracting? A) Segments and demand B) Competition and positioning C) Markets and competitors D) Customer behavior and positioning E) Supply and demand 13) Which of these is not a correct step in product positioning? A) Select key criteria that effectively differentiate products or services in the industry. B) Plot major competitors’ products or services in the resultant matrix. C) Look for a hole or vacant niche D) Identify areas in the positioning map where the company’s products or services could be most competitive in the given target market. E) Develop a marketing plan to position the company’s products and services appropriately. 14) A benefit of using projected balance sheets and income statements is that A) it is useful in analyzing past performance. B) insurance needs can be computed. C) money can be put aside to pay future income taxes. D) an organization can compute projected financial ratios under various scenarios. E) all of the above 15) In preparing projected statements, to project cost of goods sold and the expense items in the income statement, which of these methods is recommended? A) Determining the net worth method B) Outstanding shares method C) What a firm earns method D) Price-earnings ratio met E) Percentage-of-sales method 16) Which element in the projected income statement cannot be forecasted using the percentageof-sales method? A) Selling expense B) Cost of goods sold C) Interest expense

D) Administrative expense E) All of these items are forecasted using the percentage-of-sales method. 17) If a firm incurs a loss during a particular year, or if the firm had positive net income but paid out dividends more than the net income, its retained earnings for that year will most likely be A) a low positive number. B) zero. C) a large positive number. D) a negative number. E) Can not be determined from this information. 18) The Financial Accounting Standard Board (FASB) Rule 142 deals with A) improving marketing policies. B) illegal inflation of financial projections. C) hacking issues in MIS. D) goodwill. E) how firms conduct R & D. 19) Which of the following is not a major approach to R&D? A) To be an innovative imitator B) To be a low-cost producer by mass-producing products similar to but less expensive than products recently introduced C) To be a liquidator D) To be a pioneer E) All of the above are major approaches to R&D. 20) What is happening to strategy evaluation with the passage of time? A) An unnecessary activity B) Much simpler C) Very convenient D) Less important E) Increasingly difficult 21) If success for one organizational department means failure for another department, then strategies may be A) inconsistent. B) synergistic. C) failures. D) inconsonant E) advantageous. 22) What is the best way to overcome individuals’ resistance to change in strategy evaluation? A) Rational argument B) Command-and-control C) Participation D) Emotional reactions E) Laissez-faire system 23) Which of these is not a key attribute in Fortune’s strategy evaluation research on “America’s Most Admired Companies”?

A) Financial soundness B) Innovativeness C) Amount of physical resources D) People management E) Use of corporate assets 24) What county has the largest percentage of the worlds most polluted cities? A) China B) Japan C) Mexico D) U.S. E) Brazil 25) Which of the following is not a reason why some firms prefer to conduct strategic-planning in secret? A) It enhances understanding, commitment and communication within the firm. B) It limits criticism, second-guessing and hindsight. C) Participants in a visible strategy process become more attractive to rival firms, who may lure them away. D) Dissemination of a firm’s strategies may translate into competitive intelligence for rival firms. E) Secrecy limits rival firms from imitating or duplicating the firm’s strategies.


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