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inspire. empower. support. 2010MHSWC What it’s all about... Mental Health is one of greatest social challenges we face today.

Those providing direct support can make a difference.

As many as one in five Australians experience mental illness at some point in their life, with one in ten experiencing long term mental health problems. Mental Illness is a leading cause of death for adults aged under 45 years of age.

Across Australia there are thousands of workers supporting people with mental illness to build resilience, develop confidence, gain independence and ultimately lead more productive and fulfilling lives.

For some, mental illness can have a severe impact on everything from friendships and relationships to employment and accommodation.

The work can be difficult yet rewarding, but too often it goes unnoticed, despite the outcomes benefiting the whole community.

Sadly, mental illness often leads to isolation, insecurity, unemployment, homelessness, the breakdown of family units, along with many other health and social issues - all of which increase the burden on tax-payer funded services like health, housing and welfare.

At New Horizons, we believe one of the best way to make a big difference is to invest in those who provide direct support to ensure they have the knowledge, skills and tools needed to deliver highquality, innovate support solutions that deliver the best possible outcomes.

In one way or another the impact is felt by the whole community.

By valuing support workers we increase outcomes for clients.

That's what it's all about: inspring, empowering and supporting people who support people. We’re pleased to present it. We thank those who’ve supported it. We hope you choose to be part of it.

New Horizons is a leading nonprofit provider of accommodation, employment and support services for people with disability, mental illness as well as those who are frail aged or otherwise disadvantaged. The organisation was founded in 1981 with a vision to be a community leader in valuing people with a disability. Each year we provide over half a million hours of care to more than 3,000 people in NSW. Service coverage reaches more than 70% of the NSW population. We support people to find safe accommodation, seek meaningful employment, manage day-to-day tasks, learn new skills, access services, establish networks and connect with the broader community. It’s all part of our goal to support people with a disability, mental illness or those who are frail aged to gain independence and lead productive, fulfilling lives. For more information visit www.newhorizons.net.au

Steve Kinkead CEO, New Horizons.

Presented by

Exhibitors

Supporters


inspire. empower. support. Master of Ceremonies Sandra Sully

As part of its commitment to improving mental health service access and delivery to culturally and linguistically diverse (CALD) communities under the National Mental Health Strategy, Multicultural Mental Health Australia (MMHA) has developed 2 exciting new resources for service providers: The National Cultural Competency Tool (NCCT) for Mental Health Services (available from September) is a resource pack aligned with Standard 4 “Diversity Responsiveness” of the National Standards for Mental Health Services. It will help service providers to systematically and progressively improve service access and delivery to CALD communities. Seven new multicultural mental health fact sheets (available late 2010) will help to address the gap in mental health information for CALD communities and will be translated into 16 community languages.

Contact MMHA P: 02 9840 3333 F: 02 9840 3388 W: www.mmha.org.au

Sandra Sully has cemented herself as one of the most recognisable faces on Australian Television. Sandra is enjoying her 17th year as the anchor for Network Ten's Late News with Sports Tonight. Her journalistic career is littered with highlights but perhaps none are more significant and poignant as the September, 11 terror attacks. Recently, Sandra travelled to Timor to film a documentary about people who, through access to Australian sponsored projects, have been given the opportunity to live, learn, earn and lead.

Sandra is involved in a number of charities. She is on the Women's Advisory Board for the National Breast Cancer Centre, is co-patron of Spinal Cure and is a member of the Carbine Club, an organisation that raises money for Kids Sport.

Sandra Sully appears by arrangement with the Australian Speakers Bureau

Keynote Speaker Jessica Rowe Jessica Rowe is one of Australia's best known television presenters. She began her career in 1993 and has held various positions including a decade as co-anchor of Network Ten's First at Five News, co-host of the Today Show, and works as part of the Seven Network's news reading team and Seven Network’s Sunrise and Weekend Sunrise program. Jessica is passionate about news and current affairs as well as her advocacy work for mental health organisations. She is patron of the Mental Health Council of Australia, Ambassador for beyondblue and patron of its work on postnatal depression. Jessica is on the board of the George Gregan Founda-

tion and is a member of the IVF Australia Ethics Committee. Jessica has co-authored a book with her mother, Penelope Rowe called The Best of Times, The Worst of Times, an account of their family's experience of living with Penelope's bi-polar disorder.

Jessica Rowe appears by arrangement with the Australian Speakers Bureau

We wish to thank the representatives from Aftercare & Uniting Care Mental Health for their valuable contribution in helping to source and select speakers for this year’s event.


inspire. empower. support. Keynote Speaker Michael Licenblat Michael Licenblat is a Resilience Expert who teaches people how to become 'pressure proof' and bounce back from setbacks, pressures, and challenges in work and life.

Mental illness impacts most of us in one way or another at some stage during our lifetime. The impact on our health system and workers is daunting, due to the shortage of treatment options and services available, which affects friends, families and our community. Heartbeat Nursing Agency is involved in community and health service based programs and we take pride in supporting both workers and our service users. Heartbeat Nursing has become one of the largest suppliers of nursing staff to all areas of Healthcare by maintaining our professionalism at every level. If your organisation requires skilled, competent and reliable nursing or community support staff, contact Heartbeat Nursing today.

He believes that motivation and life balance is more about becoming resilient to pressure and expanding your capacity, instead of trying to reduce your stress. With a Bachelor of Science in Psychology and a Diploma in Shiatsu body therapy, Michael has helped thousands of people to understand their pressure profile, better manage their people pressure, and stop 'working themselves to death'.

In Michael’s high energy, interactive and very practical presentations, he demystifies what people need to do to become resilient to pressure in today’s business world, and keep a clear head when dealing with setbacks, difficult people or stressful situations.

Michael Licenblat appears by arrangement with the Australian Speakers Bureau

Keynote Speaker Matthew Johnstone Matthew Johnstone is an accomplished author and speaker who has given talks to schools, community groups, corporations, hospitals and places of industry in Australia and in the UK. Matthew has written and illustrated five books, three of which have been best sellers.

Contact Us P: 02 9891 2255 E: info@heartbeatnursing.com.au W: www.heartbeatnursing.com.au

His speaking career began after the release of his second book ‘I Had a Black Dog’ published in 2005 by Pan MacMillan Australia. Although this book deals with his battle in overcoming depression - his talks are an inspiring odyssey of hope, resilience, the path to happiness and

what can be learnt from coming through adversity. His talks are accompanied by highly visual slides both photographic and illustrated. There are no graphs or pie charts this is purely a visual, inspiring and often humorous journey.

We wish to thank the representatives from Aftercare & Uniting Care Mental Health for their valuable contribution in helping to source and select speakers for this year’s event.


inspire. empower. support. Keynote Speaker Arana Pearson Arana Pearson is a musician and writer who became involved in the Mental Health service sector some years after his own experience of using Mental Health services in New Zealand.

The Mental Health Coordinating Council (MHCC) is the peak body for community mental health organisations in New South Wales. Our membership is primarily comprised of not-for-profit Comunity Managed Organisations (CMOs) whose business is related to the promotion or delivery of services for the wellbeing and recovery of people with mental health problems. MHCC established the Learning and Development Unit (LDU) in 2007 is an accredited Registered Training Organisation (RTO) which delivers nationally recognised qualifications including the Certificate IV in Mental Health Work, and courses specifically to meet the needs of the Community Mental Health workforce.

Contact Us P: 02 9555 8388 F. 02 9810 8145 E: info@mhcc.org.au W: www.mhcc.org.au

Arana released a CD music recording of the Mental Health consumer anthem “I’m just a little mad” (2000) and is the organiser of Mad Pride™ concerts throughout Australasia. “I want to communicate what it is like to live with mental illness and to provoke discussion about how best to support people in Mental Health....” says Pearson. Arana also presents ‘Hearing Voices’ workshops internationally, as seen on the Andrew Denton show.

Arana is a person with an experience of recovery and consumer peer run service delivery, and will draw on practice and research from around the world and encourage open reflection about local initiatives and experiences.

Keynote Speaker Fay Jackson Fay Jackson is the director of Vision In Mind. Fay offers consultancy in Mental Health in the work place, corporate sector, public services, Non Government Organisations, community, federal and state governments. Fay is proud to be a person with mental illness. She has bipolar disorder and refers to herself, with tongue in cheek, as a Psychologically Diverse Citizen or PDC. Fay tours Australia as a motivational speaker and educator and while her aim is to impart knowledge, her addresses are emotional and humorous. Her audiences laugh and cry as she breaks down myths and empowers them. She believes that professionalism should not be devoid of

emotion and laughter. Fay has an incredible story to tell of overcoming great hardships but she loves a good challenge. Fay lives by two mottos, ‘A life lived in fear is a life half lived’ and ‘Make your mark but don’t leave a stain’.

We wish to thank the representatives from Aftercare & Uniting Care Mental Health for their valuable contribution in helping to source and select speakers for this year’s event.


inspire. empower. support. Morning Workshops (concurrent) Wednesday, 20 October 2010 Dr. Cathy Kezelman - The Importance of Support in Recovery from Childhood Trauma There are over 2 million Australian survivors of child abuse. Many have severe and persistent mental health and/or substance abuse problems and are high users of the inpatient, crisis, and residential services. Many survivors have adopted extreme coping strategies including suicidal gestures, substance abuse and addictions, self-harm and supporting them can be challenging. Being aware of how best to respond can be crucial to a client’s progress and long-term outcomes. This workshop will draw on Dr. Kezelman’s own experiences as a mental health consumer with a history of childhood trauma. It will also present a number of case studies based on stories relayed to Adults Surviving Child Abuse (ASCA). This workshop will seek to equip mental health support workers to better support adult survivors of childhood trauma. To this end it will provide an overview of the vulnerabilities, sensitivities and triggers particular to adult survivors of child abuse while providing tools and strategies for how best to support this group of consumers.

Deborah Boyle - Mental Health Through the Life Stages At the key life stages of being a teenager, young adult (20-29), adult (30-54) and mature adult (55+), there are precipitating events, rites of passage and psycho-biological occurrences that may impact on psychological health and overall wellbeing. This workshop seeks to identify some of these patterns in the development of mental illness, and the respective tasks of each life stage. Identifying and implementing these tasks for each life stage may impact on how well individuals recover. An examination of examples of what has worked for various clients can provide the support worker with maps to guide them. By looking at a number of case studies and clarifying some of the variables that might be in place at each life stage, it is intended to identify possible pathways to healthy minds and overall wellbeing throughout these life stages.

Fred Ford - Recovery in the Whole Community Context Up until now recovery, in the main, has been seen as largely the domain of the individual living with mental illness, rather than in a whole of community context. If recovery is to be viewed as a “social process that involves reconnecting with others and the world” then the positive contributions of supportive family/carers can be nothing short of profound. Taking into account the holistic approach in mental health care, the efforts and commitment of those carrying out the unpaid care/support role must be viewed as legitimate, and with its own set of needs and incorporated into the care plans of those being cared for, supported. Carers/supporters need to be respected, supported and recognised for their own specific expertise as they navigate the system and work through their own healing and discover what recovery means for themselves and their loved ones

Multicultural Mental Health Australia - Supporting CALD Consumers Consumers from culturally and linguistically diverse (CALD) backgrounds encounter many difficulties and barriers in their journey of recovery. These difficulties can be the result of limited English language skills, different cultural interpretations and explanations of mental illness, stigma and shame. Recovery can also be complicated by experiences of racism and discrimination, torture and trauma, grief and loss. This workshop’s primary focus will be to provide support workers with a comprehensive understanding of the needs of CALD consumers and their families, and how to work with them more effectively. It will help support workers build upon existing skills and seek new resources, support and information to develop new approaches to work with consumers from CALD backgrounds. This workshop is intended to equip individual support workers with methods to work cross-culturally and to locate culturally appropriate information, tools and other resources. It will also help support workers to appreciate different cultural interpretations and perceptions of mental illness and recovery, and locate relevant networks, agencies and organisations which can assist them to support CALD consumers.

We wish to thank the representatives from Aftercare & Uniting Care Mental Health for their valuable contribution in helping to source and select speakers for this year’s event.


inspire. empower. support. Afternoon Workshops (concurrent) Wednesday, 20 October 2010 Arana Pearson - Friends Supporting Friends in Recovery Increasingly Australian mental health sector is funding consumer peer run services. The value of peer run services approaches to people is increasingly acknowledged although professionals still question the evidence base and the practical guidelines as to how to set up and deliver consumer peer run services. Increasingly Mental Health Services acknowledge the effectiveness of person centred and consumer driven practice. Consumer community peer run services approaches also supports clinical best practice. This workshop canvasses recent approaches with consumer peer run services by and for people who experience mental illness. We will discuss the lessons and successes of consumer peer run services initiatives. We will explore barriers to developing peer run services and issues of support needed for developing community based initiatives including a discussion on funding models and Governance structures. The workshop facilitator is a person with an experience of recovery and consumer peer run service delivery, and will draw on practice and research from around the world and encourage open reflection about local initiatives and experiences. People who are interested in supporting this work are very welcome to attend.

Dr. Gary Boyle - Brain-based Therapy By the end of the presentation, participants will be able to: - Distinguish between traditional views on the functioning of the brain, and the latest research regarding neuroplasticity and its essential role in recovery. - Outline the basic structure of the brain, its component parts, and their relationship to each other. - Understand the latest developments in therapy, and the new awareness of brain neuroplasticity as vital to future treatments, especially in mental health. - Detail the interactive and dynamic processes that demonstrate and build the neuroplasticity of the brain. - Understand how to maximise the therapeutic relationship as a community support worker to secure long-term change, and increased self-efficacy in progressing mental health. - Identify ways of growing the brain through increasing the patterns of connections to facilitate sustainable recovery.

Gina Woodhead - Getting Groups off the Ground This workshop presents the value of group interventions for young people with a brief description of the types of groups offered. The workshop will also outline the value of writing a group module description which includes aims, measurable objectives, evaluation and practical arrangements. Participants will be encouraged to fill in their own group module description which they could utilise within their individual work environments. Time will be provided to discuss warm-up activities, engagement, and any other questions of interest relevant to group interventions.

Jacqueline Pritchard - Walking the Borderline This presentation delves into the issues of professional boundaries in Mental Health Support Work. How do we engage, manage and service consumers in a caring, friendly way without jeopardizing our professional boundaries and ethics? How do we avoid getting personally involved with clients whilst remaining empathic and compassionate? This workshop focuses on the challenging we face with consumers with Borderline Personality Disorder. Consumers with this disorder challenge our professional boundaries and often generate stressful situations during our working day. How do we deal with their behaviours that push our buttons without coming undone ourselves? The aim of the workshop is to develop an understanding of the dynamic behind challenging behaviours and give practical guidance to manage those trying times with interactive scenarios.

We wish to thank the representatives from Aftercare & Uniting Care Mental Health for their valuable contribution in helping to source and select speakers for this year’s event.


inspire. empower. support. Afternoon Workshops (concurrent) Thursday, 21 October 2010 Fay Jackson - Stress Management Fay Jackson from Vision In Mind runs stress management workshops in workplaces across Australia. Fay will be delivering a snapshot of this workshop and sharing some of the practical tools from what is usually a day long workshop. The Stress Management in the Workplace will include some of the following: What exactly is stress? What is its source? What are the results of stress; positive and negative. What is special about stress in your workplace? Stress, depression and anxiety Stages of Change Life in Balance Goal Setting (in general)

Problem Solving Decision Making Clients and their stress Listening Skills including active listening Questioning Skills e.g. open/closed questions Mental illness and the challenges people face Looking after yourself; health and well-being in a sedentary job Personal goal setting activity (getting specific)

Joanne McIntyre - Never Felt More Like Singing the Blues There are increasing numbers of adolescents and families exhibiting the effects of mental health issues in Australia and forecasts indicate that this trend will continue into the foreseeable future. This indicates a need to develop more specific programmes and approaches that work with untangling the family systems and that assist in affecting self regulation, communication, social/behavioural dysfunction and mood disorders in adolescents. Several researchers, authors and practitioners have written of the benefits of music therapy with adolescents and families. These studies indicate that using music as an intervention can be of inestimable value (Stratton 1989; Friedlander, 1994) for young people and families experiencing mental health issues. This paper will present an outline of how music therapy can be used with adolescents and families to assist with self expression and to foster healthy, functioning relationships within the family system. It will present case studies that illustrate how families and adolescents respond to music as well as examples of song writing exercises completed by this population group.

Mental Health Coordinating Council - Motivational Interviewing Motivational interviewing is a therapeutic approach that was originally developed in the alcohol and other drug field by William Miller and Stephen Rollnick. The essence of motivational interviewing is that it is an interpersonal style designed to assist people to explore and resolve ambivalence, and to increase motivation for change. Motivational interviewing utilises the principles and practices of person-centred counselling to encourage the individual to move through the stages of change and to make personal choices along the way. Resistance is viewed as evidence of conflict or ambivalence, and is met with reflection rather than a confrontational style. Studies into the effectiveness of motivational interviewing in the mental health context have shown that it is an effective method for engaging consumers and supporting recovery.

Sandra Russet-Silk - Healthy Boundaries The Boundaries workshop was initially developed in 2006 in response to a request from a brokerage agency to help support workers recognize the risks of unsafe boundaries for both worker and client. These risks apply to worker and client and also to the agency the support worker is employed by. People who have a need for support, whether it be with mental health issues, frail aged, youth, refugees or indigenous Australians, are by their very nature extremely vulnerable. Vulnerable people are often susceptible to exploitation through their need for support. The role of the support worker is complex. It is crucial for the integrity of the support worker /client relationship that a strong, supportive warm relationship can be established and maintained with the people they work with - warm friendly relationship that is at its heart professional. At the same time it is just as crucial for boundaries to be in place within the relationship to keep both client and support worker safe.

We wish to thank the representatives from Aftercare & Uniting Care Mental Health for their valuable contribution in helping to source and select speakers for this year’s event.


inspire. empower. support. Conference Venue Four Points by Sheraton Location Sydney, NSW

Sydney is Australia’s largest metropolis and one of the world’s most spectacular cities, boasting some of modern society’s most recognisable landmarks including the Sydney Opera House and Harbour Bridge, as well as the stunning natural beauty of it’s famous harbour and beaches. What better place to host an event than at the very heart of this vibrant city?

The Four Points Sheraton is ideally located in Sydney’s CBD, right on the door step of the cosmopolitan Darling Harbour, King Street Wharf and Cockle Bay entertainment complex, and just a short stroll from Pitt Street Mall, the Queen Victoria Building, Hyde Park and China Town

Accommodation Delegate Packages

Getting there Travel All major domestic airlines, and many international carriers, fly direct to Sydney. The hotel is approx. 17 kms from Sydney Airport. Trains, buses & taxis run regularly from the airport to the city.

Sydney Tourism P: 02 9240 8788 www.sydney.com

Tariffs Cityside: $240 p/night Harbourside: $290 p/night

Enquiries P. 02 9290 4000 F. 02 9290 4040

To receive the conference rate, book online at: www.newhorizons.net.au/conference/fourpoints Accommodation & rates quoted are per person, and subject to availability and normal booking terms. Breakfast is not included. Images are indicative.


inspire. empower. support. Conference Program Wednesday, 20 October 2010 08.00am

Registration & Exhibitions

09.00am

Welcome & Introduction

09.30am

Keynote - Jessica Rowe

10.30am

Morning Tea & Exhibitions Concurrent Workshops Fred Ford - Recovery in the Whole Community Context

11.00am

Dr. Cathy Kezelman - Recovery from Childhood Trauma Multicultural Mental Health Australia (MMHA) - Supporting CALD Consumers Deborah Boyle - Mental Health Through the Life Stages

12.00pm

Working Buffet Lunch & Exhibitions Concurrent Workshops Arana Pearson - Friends Supporting Friends in Recovery

01.00pm

Dr. Gary Boyle - Brain-based Therapy Gina Woodhead - Getting Groups off the Ground Jacqueline Pritchard - Walking the Borderline

02.30pm

Afternoon Tea & Exhibitions

03.00pm

Keynote - Arana Pearson

04.00pm

Wrap Up & Close

Conference Program Thursday, 21 October 2010 08.00am

Registration & Exhibitions

09.00am

Welcome & Introduction

09.30am

Keynote - Fay Jackson

10.30am

Morning Tea & Exhibitions

11.00am

Keynote - Matthew Johnstone

12.00pm

Working Buffet Lunch & Exhibitions Concurrent Workshops Fay Jackson - Stress Management

01.00pm

Sandra Russet-Silk - Healthy Boundaries Mental Health Coordinating Council (MHCC) - Motivational Interviewing Joanne McIntyre - Never Felt More Like Singing the Blues

02.30pm

Afternoon Tea & Exhibitions

03.00pm

Keynote - Michael Licenblat

04.00pm

Wrap Up & Close


inspire. empower. support. Registration Fees Full Registration - $375 (ex GST)

Shared Registration - $395 (ex GST)

Allows one person to attend both days.

Allows two people to attend, one person on each day.

Registration Form Return completed form with payment to Conference Manager, New Horizons, 15 Twin Road North Ryde NSW 2113. Total Price Full Registration $412.15 (includes $37.50 GST) . Total Price Shared Registration: $434.50 (includes $39.50 GST) This form is both your Proof of Registration and Tax Invoice. Please retain a copy for your records

Main Delegate Provide details for the delegate attending on BOTH days, or for 'Shared Registrations' the details of the person attending on Day 1

First Name

Last Name

Phone/Mobile

Email

Secondary Delegate ONLY complete Secondary Delegate details for 'Shared Registrations' (ie. where a different person is attending on Day 2)

First Name

Last Name

Phone/Mobile

Email

Employer/Company Details Company

Job Title

Address

Suburb

Phone

Fax

State

Workshop Preferences - Day 1 Indicate your preferences by numbering the workshops from 1 to 4 in order of your preference

Dr. Cathy Kezelman - The Importance of Support in Recovery from Childhood Trauma Deborah Boyle - Mental Health Through the Life Stages Fred Ford - Recovery in the Whole Community Context Multicultural Mental Health Australia - Supporting CALD Consumers Indicate your preferences by numbering the workshops from 1 to 4 in order of your preference

Arana Pearson - Friends Supporting Friends in Recovery Dr. Gary Boyle - Brain-based Therapy Gina Woodhead - Getting Groups off the Ground Jacqueline Pritchard - Walking the Borderline

Workshop Preferences - Day 2 Indicate your preferences by numbering the workshops from 1 to 4 in order of your preference

Fay Jackson - Stress Management Joanne McIntyre - Never Felt More Like Singing the Blue Mental Health Coordinating Council - Motivational Interviewing Sandra Russet-Silk - Healthy Boundaries

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We support people to nd safe accommodation, seek meaningful employment, manage day-to-day tasks, learn new skills, access services, establis...

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