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An official publication of the Kerrville Area Chamber of Commerce

Kerrville Area

Issue 26 | NOVEMBER 2011

Business

Blue ChristmasA different kind of

PLUS: CHAMBER WEEK MEMBER MIXER FORMS


2012 LINCOLN MKZ 2012 LINCOLN MKZ 2012 LINCOLN MKZ 2012 LINCOLN MKZ

Visit Us Visit Us Visit Us during our Visit Usannual duringour ourannual annual during

December Wish-List Event. during our annual DecemberWish-List Wish-List Event. December December Wish-ListEvent. Event.

Your Hill Country Lincoln Dealer YourHill Hill CountryLincoln Lincoln Dealer Your Your HillCountry Country LincolnDealer Dealer

2012 LINCOLN MKX 2012 LINCOLN MKX 2012 LINCOLN MKX 2012 LINCOLN MKX

830-257-5553 830-257-5553 830-257-5553 830-257-5553 877-237-FORD 877-237-FORD 877-237-FORD www.stoepelford.com 877-237-FORD www.stoepelford.com

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F O R D – L I N CO L N F O R D – L I N CO L N FO F OR RDD– –L ILN I NCO COL N LN

400 Sidney Baker S, Kerrville TX 78028 400until Sidney Baker S, -Kerrville TX 78028 Open 7pm Mon. Fri. and Sat. 400 Baker S,S,Kerrville TX 5pm 78028 400Sidney Sidney Baker 78028 Open until 7pm Mon. -Kerrville Fri. andTX 5pm Sat. Open Openuntil until7pm 7pmMon. Mon.- Fri. - Fri.and and5pm 5pmSat. Sat.

Selling to sell again for 45 years. Selling to sell again for 45 years. Selling Sellingtotosell sellagain againfor for45 45years. years.


Grant S. Mein Financial Advisor 1234 Bandera Hwy. Kerrville, TX 78028 830-895-0997

Kendall N. Davison, AAMS速 Financial Advisor 712 Hill Country Dr. , Ste 201 Kerrville, TX 78028 830-257-7877

Bryon Mein Financial Advisor 1016 A Junction Hwy. Kerrville, TX 78028 830-257-5254

Joyce D. Mechler, AAMS速 Financial Advisor 301 Earl Garrett Kerrville, TX 78028 830-257-4059

Stephanie Marschall Financial Advisor 1406 Sidney Baker Kerrville, TX 78028 830-257-5311

Amy D. Bush, AAMS速 Financial Advisor 3285 Junction Hwy., Ste A Ingram, TX 78025 830-367-6026


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Locally 4

November 2011

Owne d

a nd

Mon - Fri: 9am - 7pm Saturday: 9am - 6pm ricksfurniturecompany.com

Ope r ated

•

1947-2011


Kerrville Area

An official publication of the

Kerrville Area Chamber of Commerce

Business November

Officers: Mark Tuschak, Chairman of the Board, Schreiner University Sue Steele, Chair-Elect, Bank of the Hills Kyle Bond, First Vice Chairman, Terminix Pest Control Mike Graxiola, Vice Chairman, Kerrville Daily Times William “Bill” Beltrone, Treasurer, CPA Bob Waller, Immediate Past Chair, Broadway National Bank

Directors: Paul Avery, James Avery Craftsman Brenda Beaty, CPA, Pressler Thompson & Co., PC Kim Clarkson, Kerr County Abstract & Title Company Fran Dunlap, the Ray & Joan Kroc Corps Community Center James Eastland, Camp Mystic Judy Eychner, Century 21 Malson Realty Denny Foster, Lemon Tree Cleaners Tracy McCuan, Kerrville Public Utility Board Kent McKinney, Guadalupe National Bank Scott Peschel, Fidelity Abstract & Title Company Joe Piszczor, Peterson Regional Medical Center Scott Rain, Huser Construction Company Bart Stevens, Stevens Rich PLLC Ellen Williams, Kerrville Independent School District Delbert Wilson, Hill Country Telephone Cooperative Keri Wilt, Grape Juice

8

President’s Message and Chairman’s Corner

9

Calendar

10

2012 Mixer Sign-Up Form

12

Member Discounts

14

New Members

16

Member Profile

19

Internet Use at Work

20

Blue Santa

27

2012 Mixer Badge Form

28

Chamber Week

32

Classic Golf

Advertising Morgan Schooley O: 830-285-4373 - morgan@mykerrville.org

33

Business Barometer

Creative Director Jeanna Goodrich - jeanna@mykerrville.org

34

Investing Tips

36

Ribbon Cuttings

38

Photos from the Member Mixer

PUBLISHER Morgan Schooley morgan@mykerrville.org Kerrville Area Chamber of Commerce Traci L. Carlson - President Susan Rogers, Kristan Craddock, Norma Martinez-Lanza O: 830-896-1155

Contact Kerrville Area Business 2733 Indian Wells Drive morgan@mykerrville.org - 830-285-4373

Helwig Hunting Services

Better Consumer Choices

A Different Kind of Blue Christmas

The Chamber Celebrates

David Moir

Keeping Emotions in Check

Kerrville Area Business Magazine is published monthly by Uncle Frog’s Island, LLC. No reproduction in any form is authorized without the consent of Uncle Frog’s Island, LLC. Printed in the USA. All rights reserved. No responsibility is assumed for unsolicited submissions. Manuscripts, photographs, and other submitted material can be acknowledged or returned if accompanied by a self-addressed, stamped envelope. The content contained does not necessarily reflect the opinions and views of Uncle Frog’s Island, LLC or the Kerrville Area Chamber of Commerce. Uncle Frog’s Island, LLC, and the Kerrville Area Chamber of Commerce assumes no liability for misinformation, omissions, or errors.

6

November 2011


“I trust the people at my bank and enjoy working with them. They get things done quickly to keep my business moving.”

At Guadalupe National Bank we take time to understand your business and work to find ways to meet your needs. From operating hours to mobile and online access, Guadalupe National Bank is the hard-working local bank for local businesses. Our friendly, intelligent bankers get involved enough to help. If your bank isn’t working for your success, maybe it’s time for a change.

Bob Kee, Destination Cycle

830.792.1950 guadalupenational.com Kerrville’s Bank

MEMBER FDIC

1 30 9 Bandera HigHway 1916 Junction HigHway


PRESIDENT’S MESSAGE

Looking forward, and back

Last month the Chamber Board of Directors decided to take business advocacy to the next level. In October the Chamber distributed a survey to our membership TRACI L. CARLSON requesting feedback on whether the Chamber should take a position on the Guadalupe River Trail Experience and boy did you respond. The survey asked one question: Should the Chamber support the Guadalupe River Trail Experience and the proposed funding for the project? The membership responded with an overwhelming YES! I believe the Guadalupe River Trail Project is something the whole community can get behind. The river project will strengthen our economy by

CH A I R M A N ’S CO R N ER

November 2011

The Chamber will “be on the road”, so to speak, to provide education and support for the Guadalupe River Trail over the next couple of months. I hope businesses and citizens will attend the presentations and get acquainted with the plans of the trail and the potential impact the trail will have on the quality of life we hold so dear here in Kerrville.

Traci L. Carlson President, Kerrville Area Chamber of Commerce The Kerrville Area Chamber of Commerce is a membership based business organization formed to advance the economic base and enhance the quality of life of the Kerrville/ Kerr County area through promoting, serving and protecting our members.

A New Fiscal Year

Your chamber board of director has just approved the budget for fiscal year 20112012 which began on October 1. If you take a look, you’ll see a MARK TUSCHAK modest increase in expenditures (about 1.5%), but big changes in how we operate are on the horizon. You will soon get tired of my mantra: we are here to serve you, our members. I expect you to hold us to that promise and hope you will share with me how we do, what you like and what you would like to see done differently. From your first contact with the chamber, whether you call or walk in the door, you should expect un-parallel customer service. According to our new president, we are here to “serve, 8

creating job growth through the actual construction of the trail, but more substantially through the community use of the trail. As citizens and organizations utilize the trail through events, programs and recreation it will naturally spur commercial growth. As the river trail receives more foot traffic the commercial need will grow. In addition to the commercial growth, studies show properties along river trails, such as this one, increase in value. A study, published in October 2011, at the University of Cincinnati found housing prices went up nine dollars for every foot closer to the trail entrance. Amid tough economic times and tough budget decisions by local government, research emphasizes that investment in infrastructure and public amenities is a solid investment that will result in a positive return for our community.

promote and protect”. Serve is first on the list and serve we will! You will soon see greater functionality and ease of navigation on our web site. • You will be able to access your account directly and on your own time • You will be able to enjoy a higher profile with search engines • You will receive more timely information and responses • You will be able to receive direct referrals As a member, you receive many benefits: listing on our web-site including a hyper-link; business and political contacts through many networking functions; ribbon cuttings and ground breakings so your business will get high visibility in local media; free reports to help you plan; business counseling, seminars and workshops; access to about 1,000 contacts on the

Chamber membership mailing list; and advocacy of pro-business government policy. These are just a few of the benefits available to you—there are many others that you can find at www. kerrvilletx.com/en/member-benefits. html. I hope you will take advantage of all the opportunities available to you and maximize the value of your membership. When you renew your membership this year you will see a rate increase. Even with the increase, the Kerrville Area Chamber of Commerce is still the best value among similar chambers. The new base rate is $195. We hope you will consider this a worthy investment.

Mark Tuschak Chairman 2011-2012 Kerrville Area Chamber of Commerce

N


CALENDAR

NOVEMBER November 1st

25th Annual Circle of Service Benefit Gala Tuesday. 6 p.m. Silent Auction, 7 p.m. Dinner. Speaker Dr. David Cook, author of “Seven Days in Utopia”. The Salvation Army Ray & Joan Kroc Corp Community Center gymnasium, 201 Holdsworth Dr. (830) 315-5761

November 10th-30th

Annual Texas Furniture Maker’s Show Tuesday-Saturday 10 a.m. - 4 p.m., Sunday 1 - 4 p.m. A statewide competition of the finest custom furniture makers in Texas. Kerr Arts & Cultural Center, 228 Earl Garrett St. (830) 895-2911

November 11th-13th

8th Annual James Avery Hill Country Golf Classic Friday-Sunday, all day. A 3-day, 54-hole, 2-man best ball. Over 20,000 in prizes. Scott Schreiner Golf Course, Comanche Trace Golf Course, Riverhill Country Club. (830) 896-1155

November 11th-12th Buttons & Bows Bazaar

Friday 9 a.m. - 6 p.m., Saturday 9 a.m. - 3 p.m. 11th Annual Bazaar. Handmade crafts, baked goods, frozen casseroles, canned pickles, jellies, jams and a quilt will be raffled off. First Christian Church, 1900 Goat Creek Rd. (830) 895-5355

November 17th

Chamber of Commerce After Hours Mixer Hosted by Guadalupe National Bank. 5:15 – 6:30 p.m. 1309 Bandera Hwy.

November 18th-19th Sleigh Bell Boutique

Friday 9 a.m. - 6 p.m., Saturday 9 a.m. - 3 p.m. Breakfast with Santa on Saturday from 9 a.m. - noon. YO Ranch Resort & Conference Center, 2033 Sidney Baker. (281) 701-6335

November 18th-December 3rd “Christmas at the Point”

Friday-Saturday 7:30 p.m., Sunday 2 p.m. Join us for this holiday musical variety show. The Point Indoor Theatre, Hill Country Arts Foundation, Hwy 39, Ingram. (830) 367-5121

November 19th

Holiday Parade, Festival & Court House Lighting Saturday Festival from noon - 5 p.m. Parade 6 p.m. Court house lighting after the parade. Join us for a festival of live music, crafts, games, lighted parade and food. Courthouse Square, 700 Main St. (830) 792-8395

November 25th-26th

Kerr County Market Days Saturday 9 a.m. - 4 p.m. An old-fashioned market on the square. Over 75 vendors selling Texas wares; arts, crafts, jewelry, plants and more. Courthouse Square, 700 Main St. (830) 895-7962

November 27th

Michael Martin Murphey Cowboy Christmas Show Sunday 3 p.m. Come enjoy the "Singing Cowboy Poet." His show goes back to the first Cowboy's Christmas Ball in 1885 at the Star Hotel in Anson, Texas. Kathleen C. Cailloux Theater, 910 Main St. (830) 896-9393

kerrvilletx.com

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2012 Mixer Sign-Up Form After Hours Mixers

-

Quarterly Membership/Networking Luncheons

-

Before Hours Breakfast Host

Drawing for 2012 Hosts will be held following the November After Hours Mixer. Circle the month(s) you want to be considered. If your name is drawn, you may invite a Chamber member co-host of your choice. Investment includes four (4) complimentary passes and logo added to broadcast emails and Chamber website the month of the event.

Sponsorship Investment:

AFTER-HOURS MIXER MONTHS

$300

January 19th

May 17th

September 20th

November 15th

February 16th

July 19th

October 18th

Any After Hours Month

April 19th

(at Chamber)

August 16th

Quarterly Membership/ Networking Luncheon Months March 22nd

Sponsorship Investment:

$500

Sponsorship Investment:

$500

June 21st

Before Hours Breakfast Month December 13th

❑ If my name is drawn, I will host a Mixer, Lunch or Breakfast in any month circled above. Business Name: _______________________________________________________________________________ Contact Person: _______________________________________________________________________________ Phone: _________________________________ Does your business have a liquor license?

Email: ____________________________________________

❑ Yes

❑ No

Please fax to the Chamber office at 896-1175 by Friday, November 18th. *If you have hosted/sponsored a Mixer or Breakfast during the past twelve (12) months, we ask that you wait for at least twelve (12) months from the month you hosted/sponsored the event before submitting your company/organization for another month. 10

November 2011


Your Life. Our Calling. Ambulatory Care Center

.

Peterson Medical Associates

Peterson Hospice

.

.

Peterson Home Care

Peterson Anti-Coagulation Clinic

551 Hill Country Drive

.

Kerrville, TX

.

.

.

Women’s Services

Acute Rehabilitation Unit

www.petersonrmc.com

kerrvilletx.com

11


ME M B E R T O ME M B E R

DISCOUN

LeMeilleur’s RV, Truck & Equipment Repair Co., The Diesel Doctor 214 Peterson Drive, Kerrville, TX 78028 830-895-2888, rvrepair@ktc.com 10% off any preventative maintenance service performed. Appointment required. Tim Jones Signature Homes 154 G Street, Kerrville, TX 78028 830-896-8087 tim@timjonescustomhomes.com Free plan, designs drafting on home remodeling & custom building. Hill Country ChapterAmerican Red Cross 333 Earl Garrett St., Kerrville, TX 78028 830-257-4677 vandenbergk@hccredcross.org 10% discount on any adult CPR and First Aid classes. Davis Chiropractic- Dr. John W. Davis 208 Wesley Dr., Kerrville, TX 78028 830-257-3284, Dr_johndavis@yahoo.com Waive co-pay or 20% discount on initial visit. Hill Country On Call 317 Sidney Baker South, Ste 400-265 Kerrville, TX 78028 www.HillCountryOnCall.com 830-866-3000, info@hillcountryoncall.com One FREE Hour of Concierge/Personal Assistant Services with each Booking! Please Call for Details. On call 365 days/year for your specific needs. Licensed, Bonded and Insured. Hill Country Limousine Service, Inc P.O. Box 291152, Kerrville, TX 78028 830-896-1429, mpolden@ktc.com or maryolden59@msn.com $10 off per limo rental – 3 hour minimum, $10 off airport fare one-way. First American Storage 2390 Memorial Blvd, Kerrville, TX 78028 830-895-2454, tricia@tonyroberts.us 1 month free on all new storage rentals. Texas Etc. - Wayne J. Este 1001 Junction Hwy @ Inn of the Hills Kerrville, TX 78028, 830-257-4300 10% discount on Jewelry, Art, and Gift Items. 10% discount on consigned items.

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November 2011

TS Hill Country Wine Tours 830-329-WINE www.hcwinetours.com Rates for Chamber Members are $50 per person, 3 person minimum (tasting fee not included). Elks Lodge The Elks Lodge Hall is available to rent for meetings, parties and special occasions. Published rental rate is $75 per hour, with a minimum of 3 hours. Chamber members pay only $50, a 33 1/3% discount off regular price. Hall will accommodate 210 people. Tables and chairs available at no extra charge. Stage with ample power sources for band or DJ. Kitchen and full service bar are available. For details call: Jim Keefe at 830-792-4377. “All proceeds help support the Elks Local Charitable Programs.”

YO Ranch Resort & Branding Iron Restaurant 2033 Sidney Baker St., Kerrville, TX 78028 johnhelm@1859historichotels.com 830-257-4440, www.yoresort.comor Offering a 20% discount to Chamber Members on sleeping rooms or meals in the restaurant. Not valid with other discounts. Please tell us you are using your member to member discount at the beginning of your reservation or meals. Texas Homeplans, LLC dba Archetype Designs Mickey Thompson 815 Jefferson St., Kerrville, TX 78028 830-257-2311, betty@texashomeplans.com 5% off any Stock Plan by Texas Home Plans Partnership, LTD. We appreciate referrals. As a token of our appreciation, when the referred job is completed, we will award a restaurant gift certificate to the Chamber Member who has referred a client.

Comanche Trace 3074 Bandera Highway, Kerrville, TX 78028 www.comanchetrace.com Sherri Jones: 830-895-8500 ext. 224 sjones@comanchetrace.com 50% off the banquet room deposit for your next event. Offer good for August, September, October or November. Please call today before your preferred date is booked. This discount is only good for a one time use. Kerrville Folk Festival 3876 Medina Hwy., Kerrville, TX 78028 830-257-3600, info@kerrville-music.com $200 off Small Business Package includes tickets, parking, & advertising. Details at: www.kerrvillefolkfestival.com

TERMINIX 3100 Memorial Blvd, Kerrville, TX 78028 830-257-8233 10% off pest control and/or Termite Services. New customers only. Annual contract required. 830-257-8233 (Kerrville) 830-997-1930 (Fredericksburg) 830-796-3507 (Bandera) 888-522-9574 (Toll Free) KERRBAY.NET 100 Guadalupe Plaza C3, Kerrville, TX 78028 info@kerrbay.net 25 Free eBay Listings for Business overstock or Merchandise Liquidation. Clean & Shine Sherry Baker 411 Harper Road, Kerrville, TX 78028 830-370-7223 25% off top to bottom clean, carpet shampoo or floor buffing or polishing and window cleaning. Hill Country Chiropractic & Wellness Center 311 West Main Street, Kerrville, TX 78028 830-896-4108 www.hillcountrychiropractic.com Free complete nutrition consultation with initialvisitand 75% off your first supplement order. Established patients receive 50% off an adjustment with referral of friends or family. Hill Country Telecommunications, L.L.C. SECURITY ALARM DIVISION P.O. Drawer D, 220 Carolyn Street Ingram, Texas 78025 830-367-1111 FREE wireless Robbery/Panic Button ($50 value) with the purchase and installation of a new monitored commercial or residential security alarm system. Hill Country Smiles - Dr. April Brown 417 Tivy Street Kerrville, TX 78028 www.hillcountrysmiles.com 830-896-5400 office 830-896-5403 fax Braces & Invisalign for Children & Adults: Free Initial Consultation. Mention this magazine for $200 off. Expires 12/31/11


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302-b g street soutH, kerrville, tX 78028 toll free 888-269-5010 www.century21malson.com

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Kerrville Banking Center | 500 Main Street | 830.896.2950 38 Neighborhood Banking Centers | broadwaybank.com | Member FDIC kerrvilletx.com

13


M EM B E R IN F O

new members

Welcome to the Chamber!

BCFS Health and Human Services Jeremy Taylor 1105 E. Main St., Kerrville, TX 78028 jeremyt@bcfs.net, www.bcfs.net

Hill Country Veteran's Council Walter Schellhase 1700 Sidney Baker, Ste. 100, Kerrville, TX 78028 aps@omniglobal.net, www.hcvc.org

Cpl. Jacob C. Leicht Memorial AMVET'S Post 1000 Bill Cantrell, Commander P.O. Box 291555, Kerrville, TX 78028 wacantrell@me.com

Hill Country Visitors Center.com Frank Boynton 448 Sidney Baker, Ste. 108 Kerrville, TX 78028 frank@boyntonfinancial.net www.hillcountryvisitorscenter.com

Heart of the Hills VFW Post 1480 220 Thompson Dr., Kerrville, TX 78028 vfw1480@yahoo.com www.vfwtx1480.org High Five Events Dan Carroll P.O. Box 442, Austin, TX 78767 info@highfiveevents.com, www.highfiveevents.com

Taylor Properties - Debbie Freed Debbie Freed 518 Junction Hwy., Kerrville, TX 78028 debbie@billytaylorproperties.com www.billytaylorproperties.com Vietnam Veterans of America Chapter 863 Art Modgling, Jack Scott P.O. Box 291704, Kerrville, TX 78029 VVA863@hotmail.com, www.VVA863Kerrville.org

Lester Meier Rodeo Company Lester & Holly Meier 501 W. Main, Ste. 104 Fredericksburg, TX 78624 hhmeier1@yahoo.com, www.LMRODEO.com

Young's Jewelers LaVisa Young 2022 Sidney Baker Kerrville, TX 78028 lyoung@hctc.net, www.youngsjewelers.com

Taylor Properties Billy Taylor 518 Junction Hwy., Kerrville, TX 78028 billy@billytaylorproperties.com www.billytaylorproperties.com

Complete and professional, residential and commercial holiday and event decorating service. (830) 896-2976 14

November 2011

www.christmasdecor.net/267


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PHOTOGRAPHY FOR FALL SPORTS IN KERRVILLE, FREDERICKSBURG, HARPER, CENTER POINT, COMFORT, AND MORE... VIEW AND ORDER ONLINE!

AARON YATES www.KerrvillePhoto.com EMAIL: aaron@kerrvillephoto.com PHONE: 830-214-7635

Kerrville 830.257.8233

Fredericksburg 830.997.1930

Bandera 830.796.3507

Toll Free 888.522.9574

KERRVILLEPHOTO.COM PHOTOGRAPHY BY AARON

YATES

PROFESSIONAL AFFORDABLE PHOTOGRAPHY AND VIDEOGRAPHY FOR THE TEXAS HILL COUNTRY

in cooperation with and as seen on SAsports.com

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15


M EM B E R PROFILE

16

October 2011


Bardy Helwig

Helwig Hunting Services My wife, Jan, and I moved to Rocksprings in 1976 shortly after getting my degree from Texas A&M in wildlife management. I taught high school science here in Rocksprings for 20 years. More than 30 years ago I started working with area ranchers managing their hunting interests. There was an apparent desire on the part of many of these ranchers to have someone list and show and lease their ranches when they became available. This was the start of Helwig Hunting Services. In addition to a leasing broker I offer guided hunting for whitetail, turkey and many exotics here mainly in Edwards county. About 20 years ago I went on my first African safari and I was hooked. This has developed into another aspect of my business. After 12 journeys to the countries of Namibia, Zimbabwe and South Africa I now feel right at home being a booking agent for Blaauwkrantz Safaris out of Port Elizabeth. Most of the hunters I send there end up returning again and again. Soon after starting my hunting business I saw the need to reach hunters in our area as well as state-wide. I have found the Kerrville Area Chamber of Commerce invaluable in listing my services and ranches to the hunting public. I get inquiries from many locals and "out of staters" saying they saw my listing with the chamber. Kerrville is well known in the hunting community as a place to start a search for a good hunting experience. I appreciate the staff at the chamber who are always ready to drop what they are doing and make changes to my listings. Thanks Kristan. No matter if I am guiding someone for a 7x7 trophy bull elk or for an axis doe for their family's freezer, I try to make the experience one that they will fondly remember for years to come...

kerrvilletx.com

17


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Install and repair all types of plumbing fixtures • Toilets • Disposals • Faucets • Water heaters Natural gas installation and repair New Construction - Remodels

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830-896-0890

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A Full-Service Company

Outreach & Educational Programs

LIC# M-16563

Presentations

Classroom Activities

(830) 896-5445 www.ugra.org

Community Projects

Located Just off Sidney Baker South, at 125 Lehmann Drive, Suite 100, Kerrville, TX 78028 18

November 2011


http://www.betterconsumerchoices.com

INTERNET

By Larry A. Hobbs, M.B.A., SPHR

Larry Hobbs is a Personnel Management Specialist who assists employers in HR matters. Telephone consultation is always free. (210) 316-4206

|

USE

The problem with having an “Internet Use Policy” is the same as the old predicament of “not being allowed to use the company telephone to make a personal call.” Some of us can remember the days before cell phones, iPhones, BlackBerrys, and keyboards --- if an employee needed to make or receive a telephone call they had to get permission from their supervisor and use a company telephone; and calls were limited to one or two minutes. Larger organizations even had payphones in the reception area, hallways, and breakrooms (calls were a dime.) The scenery has changed, but the problems have become worse. Through electronics, employees have unlimited availability to talk, text, listen to music, take photos, shop, read a book, hear the news, conduct personal business, and socialize with friends and relatives. Individuals are paying a monthly fee for their portable personal electronic gadgets, and this increases the belief that they have a right to use them. Social social networking sites, such as Facebook, Twitter, and blogs, are too tempting for many employees; they cannot resist “connecting and communicating.” For some it is a cell phone; for others it is the company-provided computer. Most companies have a policy about using cell phones during working time; and a similar

|

AT

|

WORK

policy about accessing the Internet and using the company computer for personal needs. However, it is nearly impossible to track and/ or enforce these rules. It always gets back to the leaders/supervisors/managers doing their jobs and scrutinizing what their employees are doing. I believe that only the worst offenders will ever get caught or disciplined for spending too much time on a cell phone or the Internet --- the ‘net is the ‘net --- and it will not be going away any time soon. Electronics are here to stay; and people will play! There are various ways to enforce policies against talking on a cell phone, “surfing the Internet,” or the use of various electronics devices: 1) Do not provide Internet service to employees; 2) Make the penalty for surfing or socializing a very severe penalty that no one will dare violate; 3) Enforce the policies without exceptions and, as an example, terminate the first employee who violates the rule; and, 4) Instruct your IT person to monitor and track Internet use during working hours. However, each of these ideas is extreme, risky, and not very practical; nor would any of them build relationships between employer and employee. Strict rules and strict enforcement typically do not work. The best policy, of course, is selfdiscipline. kerrvilletx.com

19


FEATUR E FE ATUR E

Santa B L U E b y

20

November 2011

M a r y

L e e

G o w l a n d


Christmas will be more joyous this year for many Kerrville families, thanks to the Blue Santa program, sponsored by the Kerrville Police Department and administered by the Kerrville Citizen Police Academy Alumni Association (KCPAAA), a 501(c)(3) organization. “Over twenty years ago, field officers saw so many needy families they purchased gifts for them out of their own pockets,” says Community Service Officer Paul Gonzales. By the time Officer Gonzales joined the force, sixteen years ago, the Kerrville Police Officers Association (KPOA) had created the Blue Santa program to assist needy families and to “provide their young children with a genuine Merry Christmas.”

kerrvilletx.com

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Blue Santa and other outreach programs provide a favorable environment for both officers and citizens. In 2002, KPOA sent out a mass mailing, asking for donations to the Blue Santa program. Coupled with food, clothing and toys donated by local businesses, the program was in good shape and they were able to help over forty families a year through 2010. “In 2006 the ‘Alumni elves’ became involved in the program,” says Officer Gonzales. He is referring to citizens who have graduated from the Kerrville Citizen Police Academy. Up until this time Officer Gonzales was overseeing the program while fulfilling his full-time duties. Just last month a formal partnership was formed between the KPOA and the Alumni Association, who will be responsible for the future fund raising efforts, and “to take some of the burden off of Paul,” says Brenda Smith, administrator of Blue Santa.

POLICE AND CITIZENS WORKING TOGETHER

Pictured Right Officers Brenda Smith, Paul Gonzales and Jacques Duhr, active members of the Blue Santa program, pose outside of the Kerrville Police Department.

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November 2011

Like thousands of Citizen Police Academies across the country, ours in Kerrville educates attendees about various operations within the police department. Originally presented once a year, so many people wanted to attend that in 2008 a second session was added. The course is now presented twice a year, one night a week, for eleven weeks. Attendees come to understand the inner-workings of the department, its policies, challenges and can even accompany

an officer on patrol. So far over 160 people have graduated from the program and of those, sixty-five joined the Alumni Association.

KCPAAA KCPAAA members perform a myriad of duties in and out of the police department. Within the police department they man the front desk, provide administrative services, and fingerprint children. Out in the community they provide traffic support for parades and festivals; assist in “National Night Out,” the Citizen Police Academy and Junior Police Academy; and increase public awareness and rapport between the police and community. “Most of the time, police officers deal with people in trouble,” says Brenda, “But Blue Santa and other outreach programs provide a favorable environment for both officers and citizens. Citizens see cops in a favorable light, and cops see citizens in a favorable light. They build trust and better communications. And that helps the police department and the public bridge the gaps necessary to reduce crime and safety problems”

HOW BLUE SANTA WORKS Last year over 150 families applied to the Blue Santa program. Every November a press release goes out and families in need may pick up an application, or families may be nominated. Some who make nominations request that the family not be told, so that when they’re notified they’ll be surprised. In December, a committee, headed by KCPAAA Vice President and Chairman of Events and Activities, Jacques Duhr, will review the applications. By working closely with other agencies such as the Salvation Army, St. Vincent de Paul, Christian Assistance Ministry,


24

November 2011


Our Daily Bread, and others, “We can spread our resources to the most families.” Last year sixty-seven families were selected for the program. Each family received notification to come to the Ronnie Bock’s RV Dealership where they were greeted by Mr. and Mrs. Santa (both police officers) and given the fixin’s for a delicious holiday meal, clothing, and toys for each child in the family. “We received food donations from Super S, HEB, Albertsons, and toys from Walgreens and Dollar Tree,” says Officer Gonzales. Whereas the original program included only toys, now a wish-list is created for each family that notes the sizes of each child’s shoes and clothes, and the toy he or she wants most. “Everything is brand new,” says Brenda. “We have volunteers lined up to go shopping.” Last month the Kerrville Noon Rotary gave a $2,000 grant to the Blue Santa program, a great start to their 2011 fundraising campaign, KCPAAA will continue to raise money for the program.

MAKING KERRVILLE HOME Brenda Smith and her husband came to Kerrville after spending most of their professional lives in Dallas. In the seventies she co-founded AIMS, a non-profit that offers aptitude tests and career advisory services, and stayed actively involved in its operation for twenty-five years. Then one day their bank was held up and within the same week her husband Jeff was targeted by teenagers doing a “practice drive-by”, firing blanks. These events convinced them they didn’t want to live in a big city any longer. Jeff had graduated from Schreiner when it was a military academy, so it was on their list of places to consider. “I was a little apprehensive,” she remembers, “because I’d lived so long in a big city, I wasn’t sure how I’d fit into small town life. We found we always arrived early because we figured on traffic that didn’t exist. It didn’t take long for me to feel that Kerrville is my home. I’m a “Kerr-vert!” Jacques Duhr graduated from hotel school in France and landed in Houston in the mid-sixties, where he worked as a chef and restaurant owner. In 1981 he decided to retire to Kerrville and live a peaceful life. But soon he found himself the owner and operator of Hunter’s Lodge. After selling the lodge he managed the Highlander, a retirement community. Then, finally, in 2005 he really, truly, retired for the last time. But this didn’t mean he sat idle. He was elected President of the board of directors at the Dietert Center. And when a fundraiser was planned for the new building construction, he was auctioned off to prepare a delectable feast for the winning bidder. “A five-thousand dollar meal!” he says. Always the gourmet, he occasionally prepares dinners for private parties. After living here for thirty years he says, with French flair, “Kerrville has adopted me. It’s my hometown and I love it!”

For more information on the Blue Santa program, or to nominate a local family, call the Kerrville Police Department Community Services Office at (830) 258-1371.

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Not Your AverAge

reAl estAte Location, location, location. Snag YOUR prime spot in the Kerrville Area Business Magazine today, and advertise your business to the Kerrville community. Call Morgan at (830) 285-4373 to pick your next piece of real estate in Kerrville’s favorite business magazine.

Kerrville Area Business Magazine


Save $33 by Ordering the Yearly Badge

Order your 2012 Mixer Badge for all the Business Luncheons, After Hour Mixers and the Breakfast OR for all the After Hour Mixers only. The 90th Annual Membership Awards Banquet in 2012 is not included in the Mixer Badge.

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November 2011


Commerce f o r e b m a h Texas C Celebrating Chamber of a e r A le il v r r e Week, the K House on n e p O n a ld e Commerce h tober 17th. c O , y a d n o M

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GOLF C LA SS I C

8th Annual

James Avery Hill Country Golf Classic November 11 - 13, 2011 3 great courses, 3 great days of golf in the beautiful Texas Hill Country! Two-Person ~ Best Ball ~ 54 Holes Thursday, November 10th 5:30 - 7:00 p.m. Registration & Welcome Reception at Inn of the Hills Resort Friday, November 11th ~ Sunday, November 13th All rounds played at The Club at Comanche Trace, Riverhill Country Club, and Scott Schreiner Golf Course. Each team plays one course each day. Hospitality provided Friday and Saturday afternoons. Register online at www.hillcountrygolfclassic.com or contact the Chamber at (830) 896-1155. Early Entry Deadline: Friday, Oct. 14th $595 per team Late Entry Deadline: Monday, Oct. 31st $745 per team

$20,000+ in prizes 1st, 2nd, 3rd & 4th Place Overall + Flight Winners Each Day!

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November 2011


Winter Energy Tips from the Kerrville Public Utility Board

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1. ) Keep thermostat at 68o F or lower. 2. ) Wear layers of warm clothes like sweaters and socks. 3. ) Reduce water heater set-point to 120oF. Switch off the recirculation pump if your water heater has one. 4. ) Let the sun shine in during the day and close drapes at night. 5. ) Re-arrange furniture so you are closer to interior walls and away from doors and windows. 6. ) Use appliances efficiently. Wash and dry only full loads. Clean out lint filters in dryer and use the “Auto Dry” Setting. 7. ) Take shorter showers. 8. ) Clean coils on refrigerators and freezers. 9. ) Turn off any un-used lights or appliances. 10. ) Put computers and monitors in energy-saving mode or use a plug strip to turn them off when not in use. 11. ) Close off un-used rooms and close the air register. 12. ) Never use a traditional fireplace for supplemental heat. Kerrville Public Utility Board 2250 Memorial Boulevard 830-257-3050 | kpub.com

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Classic Golf

Your Name: David Moir Hometown: Road Town, Tortola, British Virgin Islands. Home Golf Course: Mahogany Run, St. Thomas United States Virgin Islands. How many times have you played in the James Avery Hill Country Golf Classic? This will be my third year. What keeps bringing you back to Kerrville? The warm welcome from everyone you meet. Why do you like playing in this tournament? I entered the first year and was teamed with Bill Badeaux who drove down fromWeatherford, Texas. We had so much fun we vowed to try and play the tournament each year. We start making our plans to return right after the prize giving.

Bill Badeaux and David Moir

How does it compare to other tournaments you’ve played in from your area? As far as I am concerned, this is one of the best run tournaments anywhere. What would you say to golfers who may consider playing in the James Avery Hill Country Golf Classic in 2011? Three great rounds of golf only $595 per team, Over $20,000 in prizes: Unbelievable. Playing in The James Avery Hill Country Classic: Priceless!

John Surovik Financial Advisor 222 Sidney Baker South 78028 Kerrville, TX 78006 830.257.1212 Direct 888.257.1211 Toll Free

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Investment productsAdvisors, available through Wells FargoFINRA/SIPC, Investments, LLCis (member SIPC), Wells Fargo LLC, Member a a non-bank affiliate of Wells Fargo & Company. Financial Advisors are registered registered broker-dealer and a separate non-bank affiliate representatives of Wells Fargo Investments, LLC. Annuities and Insurance products are of Wells Fargo & Company. Insurance products are offered available through Wells Fargo Investments, LLC (California license #OD26865) or its through our affiliated non-bank insurance agencies. affiliated agencies.

32

N5882 o v eWF mSan b eAntonio r 2 0 .indd 11

1

2/16/10 8:38 AM


THE DIESEL DOCTOR

BUSINESS BAROMETER

830-895-2888 | 214 PETERSON DR. (PAST THE DEAD END SIGN)

AUGUST 2011 2011

2010

Electric Meters

21,623

21,484

Active Gas Meters

5,100

5,077

Active Water/Sewer

9,671

9,612

Month

2,339

2,971

Cumulative (Oct-Sept)

35,049

50,709

Utility Connections

expires 9/15/11

830-895-2888

www.thedieseldr.com

Tourist Inquiries at CVB

Financial Institution Deposits Bank of the Hills

329,035,637

Guadalupe National Bank

74,314,425

67,458,275

HCSB

111,107,000

100,680,000

Security State Bank & Trust

118,444,844

105,006,288

Union State Bank

31,065,407

32,163,729

Wells Fargo Bank

269,974,000

BBVA Compass

92,000,000

City Sales Tax

Memory Care Residence The Haven in the Texas Hill Country offers all the amenities of assisted living along with the support of a specially trained staff focused on the needs of residents with memory impairment. Call us today to learn more at 830.896.6555.

City Sales Tax Revenue - Month

358,320

443,423

City Sales Tax Revenue - Cumulative

4,232,291

4,115,677

4B Sales Tax Revenue - Month

179,133

221,711

4B Sales Tax Revenue - Cumulative

2,115,905

2,057,671

Month

275,747

276,109

Cumulative (Oct-Sept)

2,509,663

2,368,184

Residential Active

707

674

Residential Sold

33

41

All Residential Sales - Month

5,611,250

8,191,350

All Residential Sales - Cumulative

46,460,762

57,107,635

County Sales Tax Payment

Real Estate Statistics

747 Alpine Drive • Kerrville, Texas 78028 830.896.6555 • www.haventexashillcountry.com Facility #100504 • ©2011 Five Star Quality Care, Inc.

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Disciplined Investing Helps Keep Emotions in Check Knowing that financial markets are constantly changing, it’s often hard to gauge when the best time would be to jump in. Trying to time your investments in this way can cause you undue stress and cost you financially when you try to invest by guessing when the market has hit the “top” or the “bottom.” Fortunately, however, there are several timeless strategies that can help you eliminate the emotional component, and get you on the right track to successful investing. Think long term. While past performance is never a guarantee of future results, the markets have historically performed well over the long run. Investors who have developed the discipline and patience to stay the course over the long run, despite market fluctuations, have generally experienced more favorable results. Patiently accept volatility. Building on the last point, it’s important to realize that market highs and lows are a natural occurrence, and should be considered a normal part of investing. Once you accept that fact, you can prepare yourself to resist the emotional urges to jump in and out of the market based solely on its current direction. Stay in the market. Some investors attempt to time the market. When it’s down, they sit on the sidelines waiting for it to rally before they get in on the action. Conversely, when the market is up, they wait for a correction so they can buy at what they see as bargain rates. Moving in and out of the market by timing its ups and downs is a skill not even the most seasoned investment professionals have mastered. Consistent investment – in both up and down markets – should produce more reliable results over time. Diversify. Possibly one of the most important investment principles – and at the same time most overlooked – is the need for careful asset allocation. The popular adage that tells you not to keep all your eggs in one basket is especially true when it comes to your investments. A well-diversified portfolio should include complementary asset classes, so they can 34

November 2011

cushion each other against the effects of market downturns and lower your portfolio’s overall risk. Watch your asset allocation. Even if you properly diversify your portfolio in the beginning, changing markets will affect the value of your investments and could alter your actual allocation. Consistent reviews will help you identify when your portfolio needs to be rebalanced, helping you maintain a proper asset mix. Bear in mind that asset allocation does not protect against fluctuating prices and uncertain returns. Pay yourself first. You may have heard this before, but it’s certainly worth repeating: Save first and then spend what you have left, rather than spending first and saving what you have left. Inevitably, if you attempt to do the latter, you’ll often find there’s nothing left to save. Reinvest dividends. Many quality companies have a history of paying dividends, regardless of overall stock market performance. Reinvesting these dividends offers you an excellent way to easily build your stock positions. Set goals. While this may seem like the most basic idea, it’s still one of the most important. When considering your investments, you need to have a clear idea of where you are, a goal in mind of where you want to go, and then put strategies in place to help you get there. By incorporating all of the above-mentioned ideas, you will have a guide to help you in all your important investment decisions. This article was written by Wells Fargo Advisors and provided courtesy of Jeff Talarico, Branch Manager- Financial Advisor in Kerrville at 830-792-4645. Investments in securities and insurance products are: NOT FDIC-INSURED/NOT BANKGUARANTEED/MAY LOSE VALUE Wells Fargo Advisors, LLC, Member SIPC, is a registered broker-dealer and a separate nonbank affiliate of Wells Fargo & Company. CAR # 1010-1833


Confidence, Determination & Knowledge have joined with Experience, Depth & Integrity to form Strasburger Price Oppenheimer Blend.

Marty Roos of Oppenheimer Blend Harrison & Tate and Ed Valdespino of Strasburger & Price announce the joining of their firms.

Confidence, Determination, Knowledge, Experience, Depth & Integrity would be a rather long name to put on the door, so instead look for Strasburger Price Oppenheimer Blend. The result of two venerable, highly-respected Texas legal powerhouses joining forces. Strasburger & Price, established in 1939 in Dallas, has combined with San Antonio-based Oppenheimer Blend Harrison & Tate. This new firm becomes one of the largest and most diverse legal practices in Texas. Staying true to our roots, more than 200 attorneys statewide will be providing personal, relationship-based service.

San antonio I auStin I collin county I DallaS I HouSton I nEW yoRK I WaSHinGton, D.c. I MExico city - StRaSBuRGER & PRicE, Sc 210.224.2000 I 210.250.6000 I StRaSBuRGER.coM

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Name: Email: Phone: Company Name: Simply fill out this form and take it to our 1613 Broadway location in Kerrville, go to our website: www.lemontreecleaners.com and sign up there, or call us at 830-257-5821 to get started immediately.

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RIBB ON C UT TI NG S

The Kerrville Area Chamber of Commerce Ambassadors celebrated a ribbon cutting on September 28th for Covenant Academy, located at 210 Spence St (behind Holy Cross Lutheran Church). Call them at (830) 777-6114 or visit www.covenantacademy.org for more information.

The Kerrville Area Chamber of Commerce Ambassadors celebrated a ribbon cutting with Becky Key and Key Hill Country Real Estate & Reservations on September 15. They are located at 1634-A Hwy. 39 in Hunt. Call Becky at (830) 238-7539, visit www.keyhcre.com or email info@keyhcre.com.

The Kerrville Area Chamber of Commerce Ambassadors celebrated the opening of Bumdoodler’s Lunch Company on September 26. They are located at 1312 Broadway. Call them at (830) 315BUMS (2867), or visit during their business hours: Mon - Sat, 10 a.m. - 6 p.m. Bumdoodler's features sandwiches, salads, soups, spuds, and sweets.

36

November 2011

Covenant Academy photo by Mia Church

Key Hill Country Real Estate & Reservations

Bumdoodler's Lunch Company


Hill Country Home Opportunity Council The Kerrville Area Chamber of Commerce Ambassadors celebrated a groundbreaking on August 18th for the Hill Country Home Opportunity Council at the Pinto Trail subdivision. Call Parker Harrison at (830) 895-0735. Visit their website at www.hchoc.org.

State of the City Address and Town Hall Meeting

November 15, 2011 Inn of The Hills Conference Center LeMeilleur’s RV, Truck, And Equipment Repair The Kerrville Area Chamber of Commerce Ambassadors celebrated a groundbreaking on September 20th for LeMeilleur’s RV, Truck, And Equipment Repair at the corner of Yorktown and Stadium Drive. Call David or Denise at (830) 895-2888 for more information.

South Ballroom 5:30 to 7:00 p.m.

Submit your member news to morgan@mykerrville.org

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M EM B E R M IX ER

1 2

3

4

1 Tom Gould and Brett McDowell with Hill Country State Bank “HCSB”

2 Hailey Johnson and

Sheri Baker with Clean and Shine

3 Lee Howard with Wing King and

5

Brandon Brier with C.A.M.P.

4 Sue Steele with Bank of the Hills and Belinda Esparza with Premier Designs Jewelry

5 Penni Carr and

October's Mixer was sponsored by Bank of the Hills

Glenn Coggins with CC Insurance

DON’T MISS THE NEXT MIXER 38

November 2011

November 17, 2011 • 5:15 – 6:30 p.m. Business After Hours Mixer hosted by Guadalupe National Bank, 1309 Bandera Hwy

Contact the Chamber for more information

(830) 896-1155


We  have  the  tools  to  help  you   reach  your  goals:

Your Hill Country Branch Team

From Left to Right: Millie Polk, Client Associate – Courtney Compton, Client Associate Susan Goodwin, Financial Advisor - Christian Matthews, Financial Advisor Jeff Talarico, Branch Manager-Financial Advisor, Robert Naman, Financial Advisor

Wells Fargo Advisors 305 Sidney Baker South Suite 100 Kerrville, TX 78028 830-792-4645 800-460-2434

Investment and Insurance Products: � NOT FDIC Insured � NO Bank Guarantee � MAY Lose Value Wells Fargo Advisors, LLC, Member SIPC, is a registered broker-dealer and a separate non-bank affiliate of Wells Fargo & Company. ©2011 Wells Fargo Advisors, LLC. All rights reserved. CAR 0811-3882


Kerrville Area Business Magazine 2733 Indian Wells Drive Kerrville, TX 78028

The Hill Country Center for Cancer Care VALERIAN CHYLE, MD • DAVID JONES, MD River Guide Village Professional Campus 1001 E Water, Suite J-100 Kerrville, Texas 78028 • (830) 257-3131 www.thecentersforcancercare.com


Kerrville Area Business Magazine | November 2011