ACQ GLOBAL AWARDS 2016

Page 172

K A Z A K H S TA N CUSTOMER SERVICE LAW FIRM OF THE YEAR, AGENCY OF INTELLECTUAL PROPERTY "TAGBERGENOVA AND PARTNERS" PATENT LAW FIRM OF THE YEAR, AGENCY OF INTELLECTUAL PROPERTY "TAGBERGENOVA AND PARTNERS"

Tagbergenova & Partners 6 5 , K a z i b e k b i s t r . , o ffi c e 4 0 3 , A l m a t y , 0 5 0 0 0 0 K a z a k h s t a n Tel.:+ 7 (727) 272-77-09, 261-18-47, Fax: + 7 (727) 250-35-38 E-mail: info@tagberg.kz Web: www.tagberg.kz, www.intellectual.kz

Kazakhstan adopted its Patent and Trademark Laws in 1992. At this point Kazakhstan is a member of WIPO, signatory to the Paris Convention, the Patent Cooperation Treaty (PCT), the Madrid Protocol, and the Eurasian Patent Convention. Our Agency's history goes 30 years back. It was established on the basis of the former Alma-Ata Branch of the All-Union Patent and Trademark Center. In 1992 it was reorganized into a firm of Patent Attorneys. The Founder of our Agency is Kazakh Patent and Trademark Attorney and Eurasian Patent Attorney Modangul Tagbergenova. She has 40 years of work experience in the intellectual property sphere. Her profound IP knowledge base allowed her to be one of the drafting team for the national Patent and Trademark Laws. The Agency's Patent Attorneys initiated the establishment of the Kazakhstan Association of Patent Attorneys and remain the active members of the Association at the present time. The firm includes three registered Kazakhstan Patent Attorneys specialized in different areas and two Eurasian Patent Attorneys: Modangul Tagbergenova Partner Eurasian Patent Attorney (Reg. #. 2) Kazakhstan Patent and Trademark Attorney (Reg. # 22) Dipl.-Chem., one of the best attorneys, combining the excellent practice in chemistry and substantial experience in trademark protection and enforcement. Alma Tagbergenova

Partner

Eurasian Patent Attorney (Reg. #. 296) Kazakhstan Patent and Trademark Attorney (Reg. # 37) Programmer engineer, Lawyer, specialized in trademark and unfair competition law Nailya Kasabekova Kazakhstan Patent and Trademark Attorney (Reg. # 13) Dipl.-Eng., specialized in medicine, biology, pharmaceutics, mechanics. We are also members of INTA, AIPPI, LES, FICPI. Our patent attorneys are supported by a team of associates and advisors qualified in a broad range of technologies from biotechnology to software. Our major task is to anticipate business development needs of our clients. The Intellectual Property Agency has a broad practice related to the protection and enforcement of patents, trade and service marks, integrated circuits, plant varieties, trade names, copyright, licensing and assignment of intellectual property rights, unfair competition. We represent our Clients in dispute resolution and before any official authorities. Our knowledge and experience are all at your disposal. We would be glad to represent your IP activities in Kazakhstan. Moreover, we have a huge trademark protection practice in the countries of the former USSR. We can provide IP services for our clients in Kyrgyzstan, Turkmenistan, Georgia, Azerbaijan, Tajikistan, Armenia, Ukraine, Moldova, Russia, and Belarus.

SOUTH AFRICA COMPANY OF THE YEAR (MECHANICAL & ELECTRICAL ENGINEERING), AOS CONSULTING ENGINEERS (PTY) LTD

Mr Olu Soluade, Pr Eng, Pr CPM, Green Star SA AP, LEED AP BD+C Email: olu@aosconsulting.co.za Web Address: www.aosconsulting.co Address: TFT House, 13 Challenger Avenue International Business Gateway Park Cnr New Road & 6th Road, Midrand Johannesburg, 1685, South Africa Telephone: +27 11 805 5414

Q. Tell us about your company, your clients and the services you offer.

the satisfaction of our clients. We have a higher calling and as such focus on our higher calling.

AOS is a specialist professional consultancy firm providing mechanical, electrical, project management and sustainability consultancy services. AOS is committed to the delivery of Absolutely Outstanding Service. Our Mission is to ensure that customers and clients satisfaction is guaranteed through service delivery, professional excellence and personal attention. Our objective is to assist our client to achieve a development in accordance with best practice, international benchmarks and remain mindful of local conditions of the countries where we operate.

Q. Tell us about your overriding philosophy when it comes to your clients. What do you see as the most vital areas to focus on when it comes to providing the best possible service? Our Mission is to ensure that customers and clients satisfaction is guaranteed through service delivery, professional excellence and personal attention.

Our client’s ranges from International Blue chip companies, Government, individuals and parastatals. Q. How does it feel to be an award winner and to what do you most owe this success? It is amazing to be recognised for our services and our commitment to be the best in every area of our endeavours. We owe the success to God, the Creator of the ends of the earth for giving us the ability and the resources to make a difference in the world. Q. How important do you believe awards like this to be, both to individual businesses like yourselves and in your wider industry? It is a stamp of approval to encourage businesses to continually improve and make a difference in their sphere of influence. It is quite important to be recognised. Q. What techniques do you employ to ensure you remain at the top of your industry?

As per the mission statement above, service delivery, professional excellence and personal attention to the clients, will ensure that the clients satisfaction is paramount. This will in turn enable the client to focus on their primary service and improve their productivity. Q. Tell us about the culture within your firm and the things you do to maintain and develop it. How does it influence your interactions with and results achieved for your clients? The culture within our firm is the promotion of total man i.e developing yourself and the gift that God has given you. If you do this and you are satisfied about yourself, you will inevitably deliver outstanding services to the clients. We focus on the Main things and not on minor things that have the ability to distract. Q. What sets you apart from your competitors and peers and how do you use this differentiation to your advantage? We are called to honour God and His Kingdom. We are very mindful of the call on the business and we know that if we fulfil our primary call, we will always stand out in the industry and be sought after always.

As per our vision and mission statement, we continually improve and deliver professional service to our clients. We do not hold back in implementing new technologies that will result in lower lifecycle cost to our clients and the reduction of the carbon footprint.

Q. What have been the most prevalent trends in your industry over the past 12 months?

Q. What areas have you focused on and what challenges have you overcome to be named for this award?

Q. What does the future hold for your firm?

Sustainable engineering development and personal attention to details. We partner with all our clients as a trusted adviser.

Very bright indeed. The Bible declares that the path of the righteous is a shining light that shines brighter and brighter until the perfect day. We see and decree increase and the further fulfilment of the call upon the business and the people we serve. We are called to serve.

Q. How do you stay ahead of your competitors in a fast paced business environment? We do not focus on competition. We focus on what we are called to do and ensure that we do it professionally to

Sustainable development, lifecycle costing as well as getting more value in development using optimised budget.

To God be the glory! Great things He has done


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