Webcast Training Methodology

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trainer is well trained and informed, they should be ready to prepare a good lesson plan.

Before live webcast training the trainer should be able to answer the questions below: • What type of interactivity is desired? • Full audio/video interactivity on both sides • Switched trainees response (the administrator can choose who will speak) • Instant message / chat response only • Response through some interactive tools (e.g. voting, questionnaire) • No response at all • What are the expected outcomes of the session? • Knowledge and understating of presented problems • Practical application of the knowledge • Analysis/problem solving skills • Evaluation skills

What is the structure of the webcast? • Lecture • Interactive training • Networking / collaboration

What kind of external materials will be used? • Presentations • Documents • Video / Audio

What software will be used during the session and what are the other technical conditions? Is it possible to use these materials “interactively” (e.g. using whiteboard tools)? If we are using media requiring high bandwidth (e,g, HD video)―do we know of any bottleneck of the connection (are all trainees well connected)?

While the trainer can count on the support of the moderator, to the trainees he appears as the person who conducts the meeting. Their success depends on a previously prepared scenario and training materials as well as experience. Trainers who assume at first that they know the topic well and are good speakers, usually struggle with their first attempt to webcast. A lack of preparation, where relevant skills are not geared to the webcasting format, are visible right away, and such webcasts tend not to be successful.

In that sense, the trainers duty is also leading the meeting in such a way to constantly engage participants in the training process. It is easy to forget this when we cannot see the audience and the signs of how we are perceived do not reach us. Most often, for people without previous experience it is advised to assume their

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