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YVR launches Get More Hawaii
Airport Authority president and CEO retiring PG 4 airport business: Show your Hawaii-bound boarding pass and enjoy a discounted coconutscented pedicure from Absolute Spa’s YVR locations.
New location for designer outlet PG
Regarded as one of the most beautiful island paradises in the world, Hawaii is a popular destination for B.C. residents looking to avoid the rainy season, celebrate time with partners and family and enjoy the consistent temperature and stunning vistas.
YVR currently offers 48 flights per week to four different locations in Hawaii—Kona, Honolulu, Maui and Kauai. To help travellers begin to unwind for their Hawaii vacation before take-off, the Airport Authority
is bringing island spirit right to the airport with the launch of the “Get More Hawaii” promotion. Beginning this month, travellers with a Hawaii-bound boarding pass will enjoy deals at YVR retailers on
tropical holiday necessities including sunscreen, sunglasses, flip flops, beach bags and more. Guests can also enjoy a welcome sip of what’s See MORE HAWAII page 3
Enjoy a new kind of tasting flight Vancouver Airport Authority is delighted to expand its award-winning range of shops, services and restaurants with the grand opening of two Vino Volo wine lounges at YVR this month. Thanks to the airport’s world-class retail concession program and Vancouver’s reputation as a food and wine city, Vino Volo chose YVR as its first international destination. Vino Volo—derived from “wine flight” in Italian—offers wines from around the world by the glass or in tasting flights. Well-trained wine associates will help guests explore and enjoy Vino Volo’s range of wines. A patented tasting system, including
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themed tasting flights of two or three glasses, eases customers through the wine discovery process. Travellers can relax in style at Vino Volo in the after-security area of U.S. Departures, while inbound international travellers, meeters and greeters and the airport community will enjoy the atmosphere of the Vino Volo wine bar in the International Arrivals public waiting area. Sophisticated design and comfortable lounge furniture create an inviting wine country atmosphere, with wine and tasting dishes to complement each store’s regional culture.
Lufthansa adds daily summer service to Munich Starting May 2013, Lufthansa will offer a seasonal daily non-stop flight from Vancouver to Munich. The new route will be served using an Airbus A330 and will complement Lufthansa’s daily VancouverFrankfurt flights. “We are delighted to be able in future to offer our customers another destination in North America. Vancouver is an attractive destination, not only for business travellers,
but also for holidaymakers,” said Thomas Klühr, member of the Lufthansa German Airlines Board, Munich & Direct Services. Renowned for its breadth of culture including sprawling baroque castles and legendary Oktoberfest celebrations, Munich is ranked as one of Vancouver’s top-ten origin and destination European markets. Bookings for the new nonstop service can be made now at Lufthansa.com.
Shop Online or see our full line of Gift Ideas in-store. www.aviationworld.net * YVR is the international aeronautical designation for Vancouver International Airport.
SEE PAGE 8
Your Airport & Sea Island Community Newspaper November 2012 Vol. 19 | No. 10
SkyTalk is owned and published monthly by Westco Marketing Ltd., for the travelling public and the 24,000 people who make up the airport community at Vancouver International Airport. No portion of this publication may be reproduced in whole or part without the written permission of the publisher. RICHMOND OFFICE: Suite 306 - 5400 Airport Road South Richmond, BC V7B 1B4 Tel: 604-736-6754 Fax: 604-736-6750 Email: email@example.com SkyTalk is distributed through dedicated racks in Vancouver International Airport’s Domestic and International Terminals and Aiport South, plus all Sea Island businesses. The publication is also distributed at Richmond hotels and to the Richmond community through Richmond City Hall, Richmond Oval, Richmond Chamber of Commerce, Richmond Public Library, and Community Centres. Each issue can be accessed online each month at www.skytalkonline.com.
Christmas dinner Hamper Drive Vancouver Airport Authority is pleased to host its annual Christmas Hamper Drive from November 15 to 30, 2012. Held in support of Quest Food Exchange, the hamper drive offers an opportunity for the entire airport community to provide holiday cheer to many families around Metro Vancouver. Participation is simple; register at communityrelations@yvr. ca and you will be provided with a YVR reusable grocery bag and a shopping list of supplies needed to make a complete Christmas dinner. Pick up your ingredients as you do your regular grocery shop, or challenge your co-workers to a hamper competition. Drop off your hampers on Friday, November 30, between 2pm and 4pm in the East Concourse of the International Terminal. While there, join others for a cup of hot chocolate and a cookie to celebrate this important contribution to the
local community. The Airport Authority can also arrange to pick up hampers
Memorial bench commemoration Get More Hawaii at YVR. Photo: courtesy of Hawaii Tourism Authority (HTA)/ Tor Johnson.
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The airport community was deeply saddened last year with the crash of Northern Thunderbird Air at YVR on October 27, 2011. A memorial bench dedicated to the pilots of the aircraft has been erected along the river for those wishing a place for quiet reflection.
to come with Mai Tai cocktails, macadamia nut cookies and other Hawaiian-themed refreshments. Discounts on relaxation include a coconut-scented pedicure at YVR’s Absolute Spa locations and discounted admission to the Plaza Premium Lounge in U.S. Departures. The Airport Authority has also captured some of the brilliant colours of Hawaii through
new banners and interactive photo stations placed in the U.S. Departures area. More information on “Get More Hawaii” activities can be found at yvr.ca. Great service and a range of Hawaii flight and destination options means your Hawaii vacation starts earlier at YVR.
Larry Berg retiring as Vancouver Airport Authority’s president and CEO Mary Jordan, chair of Vancouver Airport Authority has announced that Larry Berg will be retiring early next year after 15 years as president and CEO. Jordan said the Board will conduct an international search to fill the position, and Berg will remain until his successor is chosen. “Larry has been a part of the Airport Authority and its successes since the very beginning,” said Jordan. “Larry joined in 1992 as vice president, human resources, and became president and CEO in 1998. With his exceptional leadership both at Vancouver International Airport YVR) and
in the community, Larry has been at the forefront of great accomplishments, such as the 2010 Winter Olympic and Paralympic Games and the Canada Line and, of course, in making YVR one of the best airports in the world.” Berg, a graduate of the University of Alberta and University of Oregon, has served as chair of the Business Council of British Columbia, the Greater Vancouver Gateway Council, the Canadian Airports Council and Airport Council International- Asia-Pacific. He has held directorships on the Canada Line Rapid Transit Inc., the Vancouver Symphony and
Monthly night closure of south runway As part of its ongoing commitment to safety, the Airport Authority will close its south runway one night per month for maintenance upgrades. Beginning this month, the south runway will be closed the first Wednesday of every month from 10pm to 6am for routine and pre-
ventative maintenance activities. During this time the north runway will be used for arrivals and departures as required. For further information on runway operations, visit the project construction and noise management sections of yvr.ca.
Larry Berg, president and CEO, Vancouver Airport Authority.
VGH-UBC Hospital Foundation. Berg received an Honourary Doctorate in Technology from the British Columbia Institute of Technology in 2003. “It’s been a real pleasure to have been a part of this organization over the past 20 years,” said Berg. “The entire team at YVR has always worked to put our community and province first, and I think that shows in the kind of airport we’ve become and the international recognition and accolades YVR has earned over the years. Becoming a community-controlled airport back in 1992 really set us on a unique and enviable course, particularly when it came to being an economic engine for our entire province. Whether it’s new terminals,
runways, retail or the completion of the Canada Line, this airport and its people have built something every British Columbian can be proud of, and there’s plenty more to come.” “I want to thank our board of directors for their confidence and vision, and I want to compliment the men and women of YVR who make this place work each and every day. To lead that kind of team at least once in your career is every CEO’s dream,” said Berg. Berg is also on the Board of Directors of Vantage Airport Group, a subsidiary of the Airport Authority, which provides airport management expertise around the world and is currently involved at 12 airports in 5 countries. Jordan said she expects the search for a new president and CEO to be completed by the end of the first quarter of 2013. “For YVR to succeed in a highly competitive international market, we must continue our tradition of excellence and innovation through strong leadership. As the board proceeds with the selection process, I am pleased Larry will stay at the helm and ensure a smooth transition.”
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Locally-inspired art and architecture deliver YVR’s unique sense of place
Visiting travellers and locals alike often comment on the beauty of Vancouver International Airport. From the colour scheme and building materials to the airport’s British Columbia-inspired architectural details and impressive collection of Northwest Coast First Nations art, YVR delivers a distinctive sense of place. Building and design decisions are inspired by an overarching theme of Land, Sea and Sky, and convey to arriving passengers that they have arrived in Vancouver, British Columbia, from the minute they step off the plane. Here is a brief look at some of the most interesting features. Rectangular pendant lights hanging in the U.S. and International departure hold rooms are hung at seemingly random angles, a design feature that’s inspired by a log jam on the Fraser River. Visitors will see a similar pattern repeated in the geometric print of the colourful carpet. Passengers flying into YVR domestically can sit on or lean
against the airport’s tribute to the Stanley Park seawall. These stone half-walls encircle the baggage carousels on Level 2 of the Domestic Terminal. On a busy travel day at YVR, it can be easy to miss the large steel columns that run the length of the International and Transborder check-in areas. These Y-shaped columns are designed to resemble tree branches reaching for the sky. Similarly, a coastal scheme is on display after security in the International Terminal with award-winning steel work designed to mimic the hulls of two boats. B.C.’s spectacular natural beauty is the perfect inspiration for a multi-hued, natural colour palette at YVR. The airport’s designers draw inspiration from a painting of B.C.’s forest, mountains and sea by Lawren Harris, one of Canada’s Group of Seven artists. Interested in learning more? Information about self-guided YVR art and architecture tours is available at yvr.ca.
Artistic pumpkins and eerie costumes invade YVR
YVR’s 2012 pumpkin-carving contest winner, Michael Valeroso, puts the finishing touches on his winning sculpture, 3-Sided Evil Faces.
Toddler dressed as a Floatplane won third-place and $100 YVR Bucks, which can be used at any YVR shop, restaurant or service provider.
The YVR community showed its creative and spooky flair on October 31, when 30 artistic masterpieces were entered in the annual Halloween pumpkin-carving competition. Michael Valeroso, a BCIT Aerospace student, was awarded
skateboarder who discovered the costume contest as he travelled through the airport in costume, having just landed at YVR from California. The winning costumes were: 1st Place– Mariachi Skeleton 2nd Place – Beekeeper and Baby Bee duo
first place for his 3-Sided Evil Faces design on a mammothsized pumpkin that weighed 60 kilograms. This year’s annual costume contest saw 45 entries from the YVR community. The winner was Patrick Switzer, a world-ranked downhill
WestJet appoints Encore president
3rd Place – A toddler dressed as a Floatplane. Prizes were awarded for both carving and costume contest. First-place winners received an Apple iPad 2, while second- and third-place winners took home $200 and $100 YVR Bucks, respectively.
Patrick Switzer, dressed as a Mariachi Skeleton, was the winner of YVR’s annual Halloween costume contest and the lucky recipient of a brand-new iPad2.
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Ferio Pugliese, president of the new Canadian regional airline, WestJet Encore.
Ferio Pugliese has been appointed president of WestJet Encore, WestJet’s new regional airline; and executive vicepresident, WestJet. Ferio joined WestJet in June 2007 and has spearheaded many initiatives that have led to the airline’s numerous top-employer accolades including Waterstone’s Most Admired Corporate Culture, Mediacorp’s Top 100 Employers and Aon Hewitt’s Best Employers in Canada. A certified human resources professional (CHRP) and 2007 recipient of Canada’s Top 40 under 40 award, Pugliese holds a master of arts degree from Central Michigan University, a bachelor of arts degree in social science and a bachelor of commerce degree from the University of Windsor. “I am very pleased that Ferio will be leading WestJet Encore; he understands and exudes our strong culture,” said Gregg Saretsky, WestJet president and CEO. “As has been the case with WestJet to date, the competitive advantage and success of WestJet Encore will be based on the engagement of WestJetters and a low-cost business model. “Ferio’s involvement in WestJet Encore’s design and
his significant contribution to our people leadership and culture make him the ideal choice for this role. With his leadership WestJet Encore will soar as we begin service in 2013,” said Saretsky. In January 2012, WestJet announced it would launch its new regional airline in the second half of 2013 with orders for up to 45 Bombardier Q400 aircraft. “For more than 16 years, WestJet has carefully laid the cultural and operational foundations that we will fully leverage as we launch WestJet Encore,” said Pugliese. “To be given the opportunity to lead this team as we take WestJet’s remarkable guest experience to more Canadians is exciting and I look forward to earning and sharing successes with our fellow WestJetters.” Ferio will continue to have responsibility for WestJet’s People and Culture teams until a search for his successor is completed. The initial schedule for WestJet Encore will be announced in early 2013, with the airline aiming for a June launch. In B.C., service is being considered to the cities of Castlegar, Cranbrook, Dawson Creek, Fort St. John, Nanaimo, Sechelt and Terrace.
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YVR recognized as 2012 Silver Wings Awards recipient
Jaegar Mah, winner of the Live@YVR contest, performed the role of master of ceremonies at this year’s BCAC Silver Wings Awards. Photo: Jim Jorgenson
The British Columbia Aviation Council (BCAC) recognizes excellence in B.C. aviation and aerospace through its annual Silver Wings Awards. At this year’s award ceremony, held on October 25, in addition to honouring industry leaders, more than $10,000 in scholarships were presented to deserving students pursuing careers in airport operations, aviation maintenance and commercial and private pilot training. Members of the YVR com-
munity attended the Silver Wings Awards gala at the South Terminal and celebrated the Vancouver Airport Authority’s win in the category of BCAC Environmental Award. The Vancouver Airport Authority was recognized for Canada’s first ground run-up enclosure which helps reduce noise impacts for
the surrounding community. Anne Murray, vice president, community and environmental affairs, Vancouver Airport Authority, accepted the award in front of an audience of 220 members of B.C.’s aviation and aeronautical community. The ground run-up enclosure is a part of YVR’s environ-
mental management program, which acknowledges the importance and relevance sustainability factors play in all decisions at YVR. Canada’s first-of-itskind ground run-up enclosure helps YVR continue to improve on its mandate of working to be a good neighbour to the local community.
Anne Murray, vice president, community and environmental affairs, Vancouver Airport Authority accepts the BCAC Environmental Award on behalf of the Vancouver Airport Authority. Photo: Jim Jorgenson
Wednesday, November 21st I 9am – 4pm International Terminal, Departures Level 3 UNDERNEATH THE FAIRMONT VANCOUVER AIRPORT
GET READY FOR THE HOLIDAYS. YVR Merchants are clearing out their warehouses. Find the perfect holiday gifts at reduced prices. Come early for best selection. BOOKS APPAREL SEAFOOD SHOES
SPA PRODUCTS GIFTWARE ACCESSORIES TOYS & MORE
Some of the 15-member BCAC board members at the 2012 Silver Wings Awards—(left to right) Gregg Rafter, board member; Teresa Fraser, executive director; and Mark Duncan, board chair. Photo: Jim Jorgenson
Held at YVR’s South Terminal, the emphasis at this year’s BCAC Silver Wings Awards gala was on networking. Photo: Jim Jorgenson
British Columbia Aviation Council’s scholarship winners for 2012 Al Michaud Memorial Scholarship – Taylor Fell, Selkirk College Anne and Rudi Bauer Memorial Scholarship – Norbert Biszczak, Pacific Flying Club BCAC Airports Committee, Airport Ops/Mgt Training Scholarship – Fiona Joyce, Rachel Min, BCIT Barry and Jim Aviation Maintenance Graduate Scholarship – John Waring, UFV Ernie Alexander Memorial Scholarship – Sean Samuel, Pacific Flying Club William Templeton Airport Ops/Mgt Training Scholarship—Ryan McQuary, BCIT
BCIT aviation instructor receives lifetime achievement award
Lynne Denison Foster, winner of the 2012 BC Aviation Council Silver Wings Awards - Lifetime Achievement. Photo: Jim Jorgenson
British Columbia Institute of Technology (BCIT) Aerospace Campus instructor Lynne Denison Foster was the winner of the 2012 BC Aviation Council Silver Wings Awards Lifetime Achievement Award for her many years as a leading aviation educator at BCIT. Denison Foster was instrumental in the launch of BCIT’s airport operations diploma programs. In her present role as an
instructor in the airport operations program, she is responsible for teaching and developing courses related to leadership and communication in aviation safety and customer service for both faculty and students. “It was 43 years ago that I started working in the aviation industry and I have spent [more than] 38 of those years in the classroom as an instructor, first in the airline and now at BCIT,”
said Denison Foster. “I am so grateful to BCIT for allowing me to be able to continue to share my love and passion for the aviation world, in which I have spent my entire adult life!” The Lifetime Achievement award was presented during the Silver Wings Awards gala, held last month at YVR’s South Terminal. Visit bcit.ca/study/programs/ aerospace to learn more about BCIT’s aerospace programs.
This monthly Health & Wellness column
features medical, dental and health information from a variety of trained professionals. Send us a question that
By the pharmacists at Pharmasave
you would like answered on any of these
(Left to right) David Nimi, pharmacist; Faizah Muniff, technician; and Richard Wilson, pharmacist; are located at Pharmasave in the Domestic Terminal, Level 1.
areas of health and wellness.
Causes, treatment and prevention of the common cold It is once again the time of year that is characterized by the prevalence of outbreaks of the common cold, a viral infection of the nose and throat. Also called infectious rhinitis, colds are relatively harmless but they have an important social and economic impact. It is estimated that 40 per cent of time lost from work and 30 per cent of school absences are due to the common cold. Cold symptoms normally improve within one week, although some may last as long as two weeks. Causes The average adult gets about one to three colds per year, most often during the winter. Sneezing or coughing can easily transmit cold virus in droplets from an infected person’s mouth or nose. Hand-to-hand contact is another way the virus is passed around. Since cold virus can live for several hours on hard surfaces, they can cause infection through picking up an object, turning a door handle or answering a phone recently touched by a person with a cold. It then takes hold by being rubbed into the eyes or nose. Symptoms and complications Cold viruses invade the tissues that line the inside of the mouth, throat and nose. This infected membrane becomes swollen or inflamed and cold symptoms begin. It usually takes from one to three days for symptoms to develop. The cold turns its course in about seven to ten days. Symptoms follow a typical pattern: dry, scratchy or sore throat; runny nose or conges-
tion; sneezing triggered by nasal congestion; headache as a result of congestion; earaches, also brought on by the congestion (especially in children); slight fever and chills (more common in children than adults); coughing, usually dry at first but later can be accompanied by sputum and phlegm; fatigue tiredness. Colds may also aggravate the symptoms of other conditions, such as asthma and chronic obstructive lung disease (COPD). Making the diagnosis Many people say they have the flu (influenza) when really they have a bad cold. The flu can be distinguished—it causes a high temperature and muscle aches. The flu does not usually cause a blocked or runny nose. It is important that other conditions such as strep throat or bacterial chest infections— pneumonia—not be passed off as being “just a cold.” Atypical symptoms such as coughing up thick brownish sputum, getting a bad headache or developing a high fever or earache may be the result of a more serious infection. In this case, you should see your doctor. A doctor should also be consulted if cold symptoms don’t improve after 14 days. Treatment Antibiotics are not effective against colds because colds are caused by viruses. Antibiotics are only helpful for bacterial infections and may be used when a bacterial infection develops as a complication of a cold. A combination of the following coping strategies and mediation can be used to improve
symptoms and provide comfort. Bed rest for a day or two. While it won’t clear up the cold any faster, staying in bed will avoid spreading it to others. Keep warm and drink plenty of fluids. Hot fluids, such as chicken broth, can cut down on congestion. A warm saltwater gargle may help a sore throat. Humidifiers can keep the air moist in an effort to soothe coughs. Medications can be used to relieve cold symptoms, but they won’t make the cold go away any faster. These include: nasal decongestants; cough suppressants; expectorants; antihistamines; analgesics or pain medications such as acet-
aminophen, acetylsalicylic acid (ASA) and ibuprofen. Health Canada does not recommend cough and cold medications to be used by children under six years of age. Many cold medications contain several medications. Do not use more than one cold medi-
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Send us your health and wellness question and if published, you will automatically win $25 YVR Bucks that can be spent at any YVR shop, restaurant or service provider. Email jstewart@ westerndriver.com or fax 604-736-6750.
cation unless recommended by your doctor pharmacist. Daily doses of vitamin C may decrease the duration and severity of a cold, however taking high doses of vitamin C when cold symptoms start does not reduce the severity or duration of cold symptoms. Prevention Wash hands frequently with soap and water, especially after touching objects that may have the virus on them. When washing, remember to wash the entire hand surface for at least 15 seconds. If soap and water are not available, use an alcohol-based hand sanitizer, rubbing hands
until the product is dry. Avoid close contact with people with colds, especially for the first few days of their cold. Avoid rubbing your nose and eyes with your hands. Proper exercise, rest and nutrition will help keep your body’s defence system strong and able to fend off cold-causing viruses. Cover your mouth and nose with a tissue when sneezing and coughing. Coughing into your elbow is better than covering your mouth with your hands as this way the virus will not be put on your hands, where it can easily be spread by touching other surfaces.
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Q: If both my parents suffer from arthritis, is it likely I will as well? Any recommendations on ways to avoid it?
There are many types of arthritis and some have more of a familial pattern, but not others. It is best to discuss your family history with your doctor, who will assess your risk. Like most conditions, maintaining a lifestyle with a healthy diet and regular exercise and regular check-ups—with your doctor to screen for illness—are the best ways to keep on top of your health. Dr. Videsh Kapoor M.D., CCFP, FCFP Ultima Airport Clinic Physician
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YVR’s newest mega vehicle The latest addition to the Vancouver Airport Emergency Services Team is a Striker 4500 8x8 aircraft rescue and firefighting vehicle. Charging from 0 to 80 kilo-
metres per hour within 35 seconds, the Oshkosh Striker 4500 is custom engineered to offer the ultimate in rapid emergency response. The Striker 4500 carries 50
per cent more water than any other truck in YVR’s current fleet. Features include a light mast capable of lighting up large sections of the airfield for ground operations at night, forward-
looking infrared (FLIR) cameras to recognize heat signatures and drivers enhanced vision system (DEVS) to guide drivers in on field navigation during zero visibility.
After taking a turn in the driver’s seat of the airport’s new Striker 4500, Larry Berg (centre), Vancouver Airport Authority president and CEO, hands over the keys to the Vancouver Airport Emergency Services Team.
YVR’s newest aircraft rescue and firefighting vehicle, the Oshkosh Striker 4500, is a 52,616-kilogram colossus.
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Larry Berg, president and CEO, Vancouver Airport Authority, behind the wheel of the airport’s new Striker 4500.
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New location for Sea Island luxury designer outlet Vancouver Airport Authority has selected a preferred location for the development of the luxury designer outlet centre at a new site near the Canada Line Templeton Station on Sea Island. The new site is located on the northeast corner of Sea Island and provides direct access to the Canada Line rapid-transit that connects Vancouver International Artist’s rendering of the entertainment square for Sea Island’s luxury designer outlet.
Airport to Richmond and Vancouver. The decision was made after conducting feasibility studies on the Russ Baker Way site and the Templeton site, and following consultation with the community. The designer outlet centre, scheduled to open in fall 2014, is an exciting partnership with Europe’s leading owner, developer and manager of designer
Airport Business outlets, McArthurGlen. The McArthur Glen outlets in Europe are known for brands such as Prada, Armani, Burberrry, Gucci, Hugo Boss, Ralph Lauren, Salvatore Ferragamo, Ermenegildo Zegna and Michael Kors. The designer outlet centre will increase the region’s destination appeal and generate an estimated 1,000 new jobs.
Airlines propose changes to regulations on pilot work hours
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November 13-15 2012 Air Transport Association of Canada Annual General Meeting & Tradeshow Westin Bayshore Hotel, 1601 Bayshore Drive, Vancouver, BC The premier national gathering for operators, suppliers to the industry and government stakeholders involved in commercial aviation and flight training in Canada. Early Bird Registration ends October 12, 2012. For more information, visit atac.ca.
a cookie to celebrate this important contribution to the local community. For more information, email firstname.lastname@example.org.
December 2 Rogers Santa Claus Parade Participation by Vancouver Airport Authority Join close to 300,000 spectators for the annual Rogers Santa Claus Parade. Parade route begins at West George Street and Broughton at 1pm, travels east along West Georgia, south on Howe and finishes
Sea Island Heritage Society Annual General Meeting
memorabilia will be on display and
Pacific Aircraft Maintenance Engineers Association 30th Year Celebration & 31st Annual Maintenance Symposium
members of the executive will be
Sheraton Vancouver Airport
on hand to answer questions. The
Hotel, 7551 Westminster Highway,
society also wishes to document
memories about Sea Island and
The theme is “Doing it Right Even
receive any photos or memorabilia.
When No One is Watching: The
2013 membership fee is $5. For more
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Christmas Hamper Drop-off for Quest Food Exchange
CHC Safety & Quality Summit
YVR East Concourse, International
Bayshore Drive, Vancouver, BC
The theme for 2013 is
“Improving Safety in Aviation.”
Drop off your hampers and join
For more information, visit
others for a cup of hot chocolate and
Sea Island Community Centre, 7140 Miller Road, Richmond, BC AGM: 11am – noon. Open House: Noon to 4pm. Photos and
Westin Bayshore Hotel, 1601
Canada’s largest airlines— Air Canada, WestJet, Air Transat and Jazz Aviation—have submitted recommendations to Transport Canada for revising the rules governing hours of work for pilots. The proposals from the National Airlines Council of Canada (NACC), which were validated by independent, third-party scientific researchers, would result in better management of pilot fatigue and improved aviation safety, while also allowing efficient operations. The NACC’s submissions are a response to Transport Canada’s request for comments on its proposed approach. “Safety is the number one priority for our members,” said
George Petsikas, president of the NACC. “We have studied the issue of flight crew fatigue thoroughly and consulted with experts in the field over the past few years. The science of sleep and fatigue management has evolved significantly and we have a much better understanding of factors that influence fatigue, its effects on pilot performance and the necessary mitigating systems and practices. We will continue to work with Transport Canada and industry stakeholders to ensure the latest science is incorporated into any new regulations.”
Group was that the recommenda-
An underlying principle of
Details on the NACC’s pro-
Transport Canada’s Flight Crew
posals are available at airline-
Fatigue Management Working
tions were to be based on science. As such, the NACC retained two internationally respected scientists to assess the effect of its recommendations on pilot fatigue. “We commend Transport Canada for this safety initiative,” said Petsikas. “The changes that the NACC is proposing are based on sound science, operational experience and have regard to developments in other jurisdictions. Our recommendations introduce new safeguards to ensure safety while maintaining operational flexibility.”
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YOUR CHRISTMAS GIFT CERTIFICATE.
Students invited to shape the future of flight
Students wanting to help shape the future of flight still have time to take part in the global Airbus Fly Your Ideas challenge. Airbus is asking students worldwide to develop ideas for a more sustainable aviation industry. The winners will share the top prize of 30,000 Euros (more than CAD$38,000); the runnersup 15,000 Euros (CAD$19,000). Those wanting to get involved can register until 30 November 30, 2012 and submit their initial proposal by December 7, 2012. This is the third edition of the biennial Fly Your Ideas challenge. More than 350 teams are already active on the competition website, representing more than 1,400 students and 78 nationalities. All have their sights on the top prize, which also includes an Innovation Week on campus, run by Airbus experts. The initiative is designed to inspire and better equip the
next generation of talent in the aviation industry. It has this year gained the backing of the United Nations Educational, Scientific and Cultural Organization (UNESCO). In 2013, students will not only have an Airbus mentor to support the overall direction of their project but will also be assigned an Airbus expert in their chosen field. It means valuable insight into the opportunities in an industry that today supports more than 56-million jobs; 35 per cent of world trade; and US$2.2 trillion in global GDP. The international higher education community can benefit, too, with the potential to identify opportunities for R&D development and/or interaction between Airbus and academic research teams. The intellectual property rights of the ideas will remain with the universities. For more information and to register, visit airbus-fyi.com.
Careers in Trades website a valuable resource for career seekers
Two national organizations, the Canadian Apprenticeship Forum and Skills/Compétences Canada, have partnered to revamp the popular Careers in Trades website and ensure Canadian youth have to access up-to-date information on skilled trade careers. “Apprenticeship stakeholders across trades, across sectors and across Canada tell us promoting careers in the skilled trades is a fundamental priority,” said Sarah Watts-Rynard, executive director of the Canadian Apprenticeship Forum. “With skills shortages looming in many trades, ensuring youth and students have opportunities to explore career options in the trades is as important to the Canadian economy as it is to individuals suited to hands-on, well paid and highly satisfying work.” The revamped website features step-by-step information on
how to take up an apprenticeship, lists the advantages of a career in the trades, and offers youth, educators and parents stories from real apprentices across Canada. Over the next few months, additional resources for educators and students will also be updated. “We are pleased to partner with the Canadian Apprenticeship Forum to reintroduce the Careers in Trades website,” said Shaun Thorson, CEO of Skills/ Compétences Canada. “It will be a valuable resource for thousands of career seekers looking for a
rewarding future in the trades and technologies. Supporting and promoting apprenticeship and training is essential to meet the demand for qualified skilled trades’ professionals.” The original Careers in Trades website was developed by the two organizations and launched more than five years ago as part of a national career awareness campaign. It remains one of the most popular sites in Canada for information in the skilled trades. The Canadian Apprenticeship
Forum is an inclusive national body that brings together all of the stakeholders in Canada’s apprenticeship community to share common challenges and identify solutions, promote careers and research apprenticeship barriers and best practices. Skills/Compétences Canada is a national, not-for-profit organization that actively encourages and supports a coordinated Canadian approach to promoting careers in skilled trades and technologies to Canadian youth. Visit careersintrades.ca.
Elevate your performance. WORKPLACE TRAINING PROGRAM: RETAIL AND TOURISM [NEW] Are you in the retail, food & beverage, or tourism industry? Upgrade your skills with the new Workplace Training Program – Retail and Tourism. This 30-hour program is a unique training initiative designed to advance the skills and increase job performance of part- and full-time service and sales employees.
ABOUT THE PROGRAM · Training is at no cost to employers or employees. · Training topics include: Effective communication, problem solving, exceeding customer expectations, health & safety, and more. · Training provided on- or off-site · Employees may qualify for a $500 stipend upon completion of training The Workplace Training Program – Retail and Tourism is organized and delivered by the BC Consortium for Skills Development. It is supported through ShelfSpace and the BC Restaurant & Foodservices Association. Employees must meet the Canada-British Columbia Labour Market Agreement funding eligibility criteria, and not currently hold a Canadian diploma or degree. Find out if you are eligible, and book your training today. Contact Lynn Kitchen at 604.323.5134 or email@example.com.
Believing in dreams and watching them take flight
Last month, Dreams Take Flight, a national Air Canada employee-driven charity, celebrated its 20th anniversary flight in B.C. with a special flight to Disneyland. Countless hours were spent by active and retired Air Canada employees and volunteers to fundraise and organize the one-day, all-expense-paid trip for 125 children.
Children selected for a Dreams Take Flight trip range in age from six to ten, are affected by social, physical or medical circumstances and would never otherwise have the opportunity to go to Disneyland. For one funfilled, action-packed day they can forget all the incredible challenges experienced in their daily lives and be just kids at “The Happiest
Place on Earth”. To date, Dreams Take Flight Vancouver has taken 2,500 children to Disneyland. The charity’s mission is to expand the children’s horizons and inspire them to set and pursue their own goals—starting with a dream that becomes a reality. For information visit dreamstakeflight.ca.
Airline News Cheryl Hendrickson, chair YVR for Kids (left), presents a cheque for $5,000 to Melissa Hance, Dreams Take Flight YVR president.
Air Canada increases service on two B.C. regional flights Air Canada is boosting capacity on regional routes across Western Canada this fall and winter to meet demand. Increased services this fall and winter from Vancouver this fall and winter include: Vancouver-Fort St. John: five daily flights with 250-seat capacity (up from four daily with 200-seat capacity). Vancouver-Nanaimo: seven daily flights with 350-seat capacity (up from six daily with 300-
Air Canada Bombardier Q400.
seat capacity. Starting next February, the airline will also be scheduling new Q-400 air-
Summit Customs Brokers CUSTOMS & Trade Consultants BROKERS
C U S T O M S B R O K E R S A N D C O N S U LTA N T S HEAD OFFICE / AIRPORT Tel: (604) 278-3551 t Fax: (604 278-3291 B.C., Continental USA: Toll-Free 1-800-663-4080 PACIFIC HIGHWAY (BORDER) Tel: (604) 538-8414 t Fax: (604) 538-8148 Offices in Dawson CreektKelownatOsoyoostPentictontVernontPrince George WhitehorsetNorthwest Territories.
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38.00 CDN R/T
craft on regional routes across Western Canada to replace smaller Bombardier CRJ aircraft now in use.
A residence away from home
By Joan Stewart
Residence Inn by Marriott Vancouver Downtown provides apartment-style accommodations for longer stays.
Full-size, contemporary in-suite kitchens come well-equipped and allow guests the flexibility and option to prepare their own meals.
The Residence Inn by Marriott Vancouver Downtown has recently undergone a $25-million design overhaul. Residence Inn is a pioneer in the extended-stay hotel segment, being the first to cater to the needs of leisure and business travellers seeking apartmentstyle accommodations that fit their routine, whether staying for a few days or a few months.
for travellers to prepare their own meals. And there is no need to shop for supplies to stock up, since the hotelâ€™s guest services team provides a complimentary grocery delivery service. A complimentary daily hot breakfast buffet that offers a wide selection of healthy choices is also available. Since Residence Inn specializes in catering to longer stays, the hotel encourages guests to mix and mingle at its complimentary weekly patio barbecues, at which tasty bites are served, or its twice weekly evening socials that feature light fare. Cavino restaurant, located on the ground floor, serves Starbucks coffee and patisserie in the morning and is transformed into a wine bar serving a tapas-style menu in the evening. Inspired by local producersâ€”Oyama Sausage Company and Benton Brothers Cheese Company on Vancouverâ€™s Granville Islandâ€”signature menu items include a selection of meats and cheeses paired
â€œItâ€™s not a Room. Itâ€™s a Residence,â€? is the hotelâ€™s official tag line and this 201-room property conforms to that by combining upscale style and functionality in spacious studios and studio suites, designed with separate living, working, eating and sleeping areas. Free WiFi, high-speed internet access, iPod docks, flat screen TVs, work desks with ergonomi-
cally designed chairs, luxury bedding and displays of artwork by local artists add to the homeaway-from-home environment and allow guests the ability to work and relax in comfort. A well-equipped kitchen, which includes cooking utensils, flatware, china, coffeemaker, microwave, dishwasher, full-size refrigerator and cooktop, provides the flexibility and option
Separate living and sleeping areas are designed to provide a home-away-from-home environment for hotel guests.
Smiling Faces adorn Air Chinaâ€™s newest Boeing 777 Air Chinaâ€™s newest Boeing 777-300ER (Extended Range) features a distinctive blended paint design of 40 smiling faces of Chinese people, which is designed to represent the critical role that the Chinese aviation industry has played in bringing China to the world. The 40 people portrayed were selected from a social media campaign organized by Air China and Boeing in July 2012. People were invited through the most widely used social media platform in China to submit a smiling face with an inspiring message. â€œWe hope this special-livery
airplane will bridge the connection to bring a smiling, confident and friendly China to the world,â€? said Feng Run E, vice president of Air China. â€œWith the airplane flying around the world, we hope more business travellers will experience the super flight comfort offered by Air Chinaâ€™s 777-300ER.â€? The airplane is the 10th of 19 777-300ERs Air China has on order with Boeing, which the airline will use for route expansion. Air China, a member of the Star Alliance, currently owns 167 Boeing airplanes, making up 55 per cent of its fleet. Visit airchina.com for information on flights from YVR to Beijing.
with baguette and crostini, or freshly popped popcorn served with hot truffle butter and paired with sparkling wine. A modern fitness centre equipped with treadmills, elliptical machines and weights ensures that guests can keep up with their health and fitness routines. An atrium with indoor pool and heated whirlpool adjoins the fitness facility. The property has received a Five Green Key eco-rating and
according to Ken Boyd, director of sales and marketing, the hotel has a zero waste program. Located at 1234 Hornby Street, just west of Davie, Residence Inn by Marriott Vancouver Downtown is near Robson Square, Canada Place and Granville Island Public Market. For more information, visit marriott.com/hotels/travel/yvrdrresidence-inn-vancouver-downtown.
t Licensed Technicians t Auto Body Repairs & Painting (all makes & models) t We handle ICBC Claims t Private Insurance Claims t Valet Courtesy Cars Available t Free Estimates t Drop Off and Pick Up
The 777-300ER adorned with the distinctive â€˜Smiling Facesâ€™ livery takes-off from Paine Field Airport in Everett, Washington.
Mon-Fri: 7:30am-6pm Sat: 9:30am-3pm Unit 150-5731 Minoru Blvd. Richmond
Air Chinaâ€™s newest 777-300ER features the faces of people who were selected from a social media campaign co-organized by Air China and Boeing in July 2012.
Top worldwide vampire destinations The current vampire craze in pop culture continues with the countdown to the fifth and final instalment in the film series The Twilight Saga: Breaking Dawn Part 2, which will open in cinemas this month. Though vampires are mythological creatures, the legend of these creatures that feed on the blood of living creatures, continues to be wildly popular in books, TV shows, films and even travel tours of countries associated with terrifying tales about vampires. Translvania, Romania Heading the list of obvious destinations for vampire-related tours is Transylvania. Author Bram Stoker’s story of Dracula draws thousands of visitors annually to the castles and sights connected with his famous book. Visitors pursuing the vampire
trail can visit the infamous Bran Castle and Poenari Fortress, residences of Count Dracul—also known as Vlad the Impaler. Vampire-related tours take visitors to castles where the Count supposedly resided as well as visits to burial vaults. The highlight for Dracula fans is found in the beautiful city of Sighisoara, one of the best-preserved medieval towns in Europe. A bust of Vlad the Impaler is found on the main square and the house where he was allegedly born—now a restaurant. Sofia, Bulgaria Recent discoveries of 700-year-old vampire skeletons have put Bulgaria on the map as a vampire destination. Over the last few decades, more than 100 corpses have been found with iron rods sticking into
their chests. It is believed that Bulgarians once did this to prevent the dead from becoming vampires. The National Museum of History in Sofia houses these mysterious skeletons as well as 650,000 other exhibits. Prague, Czech Republic Ancient stories of vampire attacks in and around Prague have plagued the city for centuries, and the stories continue today. Just outside of the city, in the neighbouring town of Celakovice, a Czech archaeologist discovered the largest vampire graveyard in history, with 14 adult corpses buried having taken “anti-vampire” precautions. Visitors wanting to explore vampire folklore visit the graveyards of Prague—many of which are filled with stories of vampires— and take a ghost-walking tour.
Forks, Washington, United States Forks, Washington took off as a tourist destination after the publication of Stephenie Meyer’s Twilight Saga. Visitors wanting to experience the life of the book’s protagonists, Bella and Edward, flock to La Push beach and eat mushroom ravioli at Bella Italia. The Forks Tourism Board provides a map of the Twilight sights, but there is also a guided tour available. New Orleans, Louisiana, United States Before Bella and Edward gained attention, Anne Rice attracted millions of vampire fans with Interview with a Vampire. Situated in New Orleans, the cult classic tells the story of Louis de Pointe du Lac, a 200-yearold blood-sucking beast. There
Bran Castle in Translvania, Romania, heads the list of vampirerelated locations.
is plenty to do and see in what is considered the most haunted city in North America, including vampire shops, vampire balls, vampire tours and vampire film festivals.
Los Angeles, California, United States Each year, thousands travel to the City of Angels to attend Vampire Balls, the Vampire Film Festival, the Dark Shadows Film Festival and other events geared toward vampire fans. Those who enjoyed the TV series Buffy the Vampire Slayer can visit its filming locations around Los Angeles—Buffy’s house, her high school and the AngelusRosedale Cemetery. Paris, France Most visitors to Paris do not readily associate vampires with the city of love and lights, but vampires have had an influence on French literature as far back as Charles Baudelaire and Alexander Dumas. Paris was also the set for many of the very first vampire films. For vampire enthusiasts, a trip to the Musée des Vampires is an absolute necessity. The museum hosts a dinner party every night where guests get a guided tour, play vampire-related games and have the chance to engage in conversation with like-minded vampire enthusiasts. Visit yvr.ca for airlines and flights to these destinations.
Heroes of another kind
By Jack Schofield
The poppies worn at this time of year are a tribute to the brave men and women who gave their lives during all the wars in recent history. Here is an account of one man’s war that speaks to the amazing courage of those men and women of Belgium and France who, in the face of terrible reprisals from the Nazis, aided the escape of downed allied airmen during the Second World War. One minute before midnight on June 21, 1943, a squadron of Royal Air Force (RAF) Halifax bombers took off from an airfield in Yorkshire, England. The aerodrome called Snaith, after the nearby village with the colourful name of Snaith Heck, near Gool, was the home of Number 51 RAF Bomber Squadron during the Second World War. Each of these four-engine bombers roaring into the overcast sky that night was loaded with 5,896-kilograms of bombs destined for the industrial city of Krefeld, Germany, located northwest of the city of Dusseldorf. One of the bombers displayed the tail number JD244 and the letter K painted just astern of the RAF roundel on its fuselage. The K—for King—identified the aircraft to its crew who consisted of six young men, one a Canadian, Bob Masters from Victoria, B.C. Masters was a member of the Royal Canadian Air Force (RCAF) attached to this RAF Squadron and was the mid-upper gunner on the K bomber. From his gun-turret vantage point, he had a 360-degree view of the topside of the aircraft. The two Rolls Royce Merlin engines on each wing were clearly visible to him and when he powered the turret astern, he viewed the large
wing-like tailplane with vertical stabilizers and rudders on each end—a design unique to the Handley Page Halifax bomber. Many years later, Masters shared with me his wartime adventure in the Handley. “I could actually see the top of the pilot’s head in the cockpit up front and the tail gunner’s turret astern. It was a great view, but very cold and scary as hell.” That fateful night in June 1943, 51 Squadron joined forces with several other squadrons of Lancaster and Halifax bombers over the English Channel and a bomber force of 1,000 aircraft set course for the ball bearing and engine factories of Krefeld, Germany. “We came in over the target in very clear weather conditions, with enemy searchlights lighting up the sky and with really heavy flak,” recounted Masters. “In fact, I couldn’t see how any of us could fly through all those exploding anti-aircraft shells and survive, but somehow we got our bombs away right on the money. From my position atop the fuselage I could see many of our planes being brought down by flak, when suddenly, bang! We got it in both port engines. A shell had exploded close under our left wing and both engines were suddenly ablaze.” The fire in the two port engines streamed down the side of the aircraft and Masters witnessed the fabric-covered port rudder go up in flames. The pilot was able to extinguish the fires with the built-in engine extinguishers, but with engine power all on side of the plane, dead engines on the port side creating a lot of drag and greatly reduced rudder control from the fire damage, he was faced with the almost
impossible chore of maintaining control of the aircraft. “Fred Heathfield was a helluva pilot,” said Masters. “He cross-controlled that plane for about 15 minutes on course for home, but we were slowly losing altitude and before we got too low to bail out, he ordered us to hit the silk [use a parachute]. Everybody got out okay, except Fred. He couldn’t let go of the controls or the plane would roll over onto its back, so he picked out what looked like a clear area on the ground and bellied K in through some small trees and light brush. He left a few major parts behind, but got out of the Halifax unharmed and set it afire with a flare gun so the Germans wouldn’t learn any secrets.” When Masters bailed out, he landed in an area of white sandy soil that turned out to be silica for a nearby glass factory. He felt very visible against this white sand, so he crawled into some brush nearby and stuffed his parachute and flight suit into a ditch. He walked along a deer path to a country road and made his way to a lone, unlit building with numerous bicycles leaning against it. “I didn’t know where I was and I was a little fearful of how I would be received, but I could hear voices inside, so I just opened the door and walked in. The room was ablaze with light and the air filled with cigarette smoke. People were sitting at little tables eating and drinking wine and beer. When I walked in everybody stopped talking. You could hear a pin drop, then there was a roar of laughter and I was grabbed and plunked into a chair and a big glass of very dark ale set in front of me. Women came up to me and gave me a kiss and
men shook my hand. I quaffed the ale and they all cheered,” he recalled. “As soon as I had finished the ale, one of the men took me out to the back of the building and had me lie in some bushes. He told me I was in occupied Belgium and the Germans would be looking for me. He said he would be back in a few moments. He returned with two bicycles and we rode to a private home where I exchanged my uniform for a business suit with a vest. The vest had four holes in it and was stained with what looked like blood—and that’s just what it was. A lady told me that the previous owner would not need the suit, and I got the drift of that comment,” said Masters, ruefully. Masters soon realized that he was in the hands of the Belgium Resistance. Their plan was to hide him until he could be transferred to another Resistance cell, whose members would attempt to smuggle him from Belgium into France and across to the Pyrenees on the border of France and Spain. The Belgium and French Resistance operated two evasion routes, the Comete Line and the Pat O’Leary Line, which were manned by brave people who led allied aviators through the mountains to Lisbon, Spain. Once there, British Consular offices would arrange transport to Britain. While Masters was passed from cell to cell, the Resistance benefitted from his knowledge of guns, having him repair pistols that had been buried in haste when the Germans arrived. He was also pressed into service on clandestine raids on Nazi rail and arms establishments.
The wrecked Halifax K for King. Photo was taken at great risk as cameras were forbidden.
This photo was taken on the streets of Lille, France in June 1943. (Left to right) The man in the light rain coat and the woman are members of the Resistance. On the right, next to the woman is a Spitfire pilot from the Polish RAF Squadron and a B17 pilot directly behind him. Directly behind the woman is Bob Masters at 21. All of the pilots in the photo were being passed along through the various Resistance cells.
Bob Masters (second from left) with members of the Belgian Resistance team who assisted him during the war. Photo was taken in 2000, during his return visit to Belgium.
Masters never did escape to Spain. Instead, he was arrested in December 1943 by the Germans while attempting to enter Switzerland. He was fortunate that his captors did not discover that he had been an active member of the Belgian Resistance, since the penalty for collaboration was the death sentence. Instead, he was held as a prisoner of war at the
German Stalag Luft III Camp, immortalized in the 1963 film The Great Escape, until the end of the war. In 2000, Bob Masters took the opportunity to return to Belgium to thank his many benefactors who had risked their lives to save him. Through communications with war historians in Belgium, I obtained the photographs used in this article.
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Cathay Pacific says goodbye to 747-400
Cathay Pacific’s Boeing 747-400 aircraft will no longer been seen at YVR. These aircraft have been replaced by Boeing 777-300ER for the airline’s YVR to Hong Kong route.
Airport employees, travellers and visitors have long enjoyed the sight of Cathay Pacific Airways’ Boeing 747400 taking to the skies above YVR. But after many years
of service on the twice-daily, non-stop YVR to Hong Kong and daily non-stop YVR to JFK routes, Cathay officially retired its Vancouver-based 747-400s on October 27, 2012. Beginning this month, YVR routes will be serviced by the fuel-efficient Boeing 777300ER. This aircraft will feature newly-designed seats in all
cabins and offer Cathay’s new premium economy class service. Now serving 167 destinations in 42 countries and territories worldwide, Cathay is regularly recognized as one of the world’s best airlines for customer service and profitability. Cathay Pacific began flights to and from YVR in May of 1983.
Interac Online now a payment option with Air Canada Canadians can now purchase tickets and services online for Air Canada using the Interac Online payment option as opposed to using a credit card. The debit payment option is currently available to customers of BMO Bank of Montreal, RBC Royal Bank, Scotiabank and TD Canada Trust, which uses the Interact Online banking system. Using the Interac Online system, an Air Canada customer clicks on the logo of one of the above-mentioned financial institutions and is then re-directed to their online banking account. Once there, the customer logs in, selects the account to be debited, authorizes the transaction and then is taken back to the online merchant’s site to an order confirmation screen. “Air Canada is pleased to
make this additional payment option available as part of its ongoing strategy to offer customers more choice and greater convenience through enhanced on-line capabilities,” said Craig Landry, vice President of marketing at Air Canada. The Interac Association notes that customer financial details, card numbers and login information is not shared with the online retailers. For more information about Interac Online, visit interaconline.ca.
Non-stop to London Heathrow
Neighbourhood Restaurant Guide 5
Breakfast | Lunch | Dinner
Try something different today for breakfast, lunch or dinner. The following restaurants are at or within five minutes from YVR, and most offer airport employee discounts. salads – Arrivals Level 2 and
Departures Level 3
t Starbucks: Coffee, pastries, sandwiches – Departures Level 3. t A&W: Breakfast served daily – Bacon ‘n Egger with real bacon and real eggs, hash browns, French Toast.
and soups – Departures Level 3 t Fortune Wok: Asian cuisine –
sandwiches, soup – Arrivals Level 2
including A&W’s famous root beer.
t Toshi Teppanyaki: Japanese cuisine – Departures Level 3
t Jugo Juice: Juice, smoothies, wraps & paninis – Departures Level 3. t Subway: Sandwiches, salads & wraps – Departures Level 3 t Swiss Chalet: Rotisserie chicken – Arrivals Level 2 t Tim Hortons: Coffee, pastries, sandwiches, soups – Arrivals Level 2 and Departures Level 3 t Toshi Teppanyaki: Japanese cuisine – Departures Level 3 t White Spot: Burgers, fresh salads, pastas, rice bowls, stir-fries, entrées from the grill and desserts – Departures Level 3 t Wok ‘N Roll: Chinese & Japanese cuisine – Departures Level 3 INTERNATIONAL TERMINAL (Before Security) t Hanami Japanese Restaurant: Dim Sum & Japanese cuisine – Departures Level 3 t Koho Restaurant & Bar: Casual dining – Departures Level 3 t Galiano Bakery & Café: Breakfast, sandwiches & pastries – Departures Level 3 t Burger King: Breakfast, burgers,
Terminal) #118-4440 Cowley Crescent. Breakast, lunch. (604) 231-9822 OVER THE BRIDGE(S) 5
Cravings Restaurant & Lounge 8804 Osler Street, Vancouver
t Harvey’s: Breakfast, burgers – Departures Level 3
t Skyway Restaurant (YVR South
t Tim Hortons: Coffee, pastries,
Also, hamburgers, fries, beverages, Open 5am-10pm. Departures Level 3
organic tea and coffee. Also serving Espresso, Cappuccino, Latte, Chai Tea, Frappuccino, Iced Tea and Fruit Smoothies. Take out and catering. (604) 303-7547
t Flying Wedge Pizza: Pizza, salads
Departures Level 3
Nestled in the heart of Marpole,
t Airside Café
only 5 minutes from YVR. Lunch:
(opposite Million Air) 350-5400
Monday-Sunday 11am-4pm; Dinner:
Airport Road South
Sunday-Thursday 4pm-10pm, Friday
& Saturday 4pm-11pm; Brunch:
YVR’s only restaurant with a view of
Saturday & Sunday 9am-3pm. Closed
on statutory holidays. Tapas, classic
BREAKFAST & LUNCH
pastas, steaks, seafood, vegetarian
MON-FRI: 8am to 4pm Airside
meals, stir fries, burgers, sandwiches,
wraps, pizzas, salads, soups and more.
Two eggs, two sausages or ham or
Reservations (604) 261-7779
bacon Airside Lunch from $3.99
Mr. Pickwick’s Fish & Chips
Soups, Salads, Burgers, Fries,
8620 Granville Street, Vancouver
Sandwiches and Daily Specials.
Lunch, dinner, British pub foods and
t The Flying Beaver Bar & Grill 4760 Inglis Drive. Located on the water, inside Harbour Air Seaplanes Terminal, near Vancouver Airport South. Incredible location, great food, good service & good value. Open seven days per week 11am to midnight, weekend breakfast from 9am. (604) 273-0278. t The Sideslip Café #100-5360 Airport Road South. Located at Esso Avitat. Open 6am-10:30am for breakfast and until 3pm for lunch. Serving homemade soups, sandwiches and paninis and daily specials. Fresh baked pastries,
fresh seafood. Open 11am- 8:30pm. (604) 266-2340 2
Offering the comforts and convenience of both a coffee shop and a restaurant. The Well feels like your favourite sports bar and trendy lounge all in one. Comfy chairs, lots of televisions and weekly food and drink deals make each day special. Open daily for breakfast, lunch and dinner. (604) 244-8500
Shark Club 10253 St. Edwards Drive, Richmond (next to Sandman Signature Hotel). As the day progresses so does the atmosphere at Shark Club. Come for a casual lunch, happy hour drinks or catch your favourite team on our big screens. When the weekend arrives enjoy a nice dinner and then hit the dance floor. Seven Days a week, 11am-2am. (604) 276-2609
t The Suburban Well Food & Drink #108-5188 Westminster Highway (corner of Westminster & Tiffany).
t The Boathouse Restaurant 8331 River Road, Richmond Lunch, dinner. 11am-10pm. (604) 273-7014 RICHMOND HOTEL RESTAURANTS t Best Western Abercorn Inn 9260 Bridgeport Road Highlander Restaurant: Open for lunch and dinner, serving a variety of high-quality continental and world cuisine. Lunch 10:30am-2pm; dinner 5pm-9:30pm. (604) 270-7576. t Delta Vancouver Airport 1500 Cessna Drive 3
Pier 73 Restaurant: Located behind the hotel and suspended
above the Fraser River in the heart of a 138-slip Marina. Great destination for casual lunch meetings, relaxed
dinner gatherings, or evening drinks with friends. Kids Menu. Sunday to Thursday 11am-12am. Friday and Saturday 11am-1am (kitchen open until midnight). (604) 968-1178 t The Fairmont Vancouver Airport (at YVR) –3111 Grant McConachie Way Jetside Bar: Offers a selection of appetizers, snacks and shared food. (604) 248.3281 Globe@YVR: Award-winning signature restaurant, open for breakfast, lunch, dinner, and featuring a special holiday menu. (604) 248-3281 t River Rock Casino Resort 8811 River Road The Buffet – breakfast 6:30am-10:30am, lunch 11am-2pm, dinner (604) 247-8573 The Buffet at River Rock – Seven minutes by Canada Line to all you can eat buffet, lunch, dinner, Sunday brunch or Breakfast for $14.95. Newly renovated, The Buffet at River Rock highlights fresh local produce and offers culturally diverse and traditionally inspired dishes with complimentary selected beverages. 8620 Granville St.tVancouver
www.mrpickwicksbc.ca Open Daily 11am-8pm
8 9 . 7 $
2 Piece Cod & Chips
The Best Fish & Chips in Town
BC, : Eat Drink Member of The Culinar y e, Ocean Wis ety BC, The ci Tourism So e Network Green Tabl
Know Your Wine Sauternes Often termed “liquid gold,” Sauternes is a sweet white wine from the Sauternais region of the Graves section in Bordeaux, France. Graves is renowned as a region that makes the best sweet wines in the world. Sauternes should not be confused with sauterne wine. The latter refers to a wide variety of white wines produced in California and made from many different combinations of grapes. Sauternes produced in Bordeaux is made from Sémillon, Sauvignon Blanc, Muscadelle and Sauvignon Gris grape varieties. Sémillon is the predominant variety in Sauternes because it is most susceptible to mould, also known as noble rot—a process that dries out the grapes and results in a concentration of flavour. The most impressive Sauternes possess an intense golden colour— (604) 247-8900 t Sandman Signature Hotel Denny’s – breakfast, lunch, dinner.
(604) 271-5252 12251 #1 Road
Next door to The Burger Bar, located
behind Papi’s. Specializing in gourmet Claudette Piacenza is the Market at
Harold’s Bistro & Bar –
Papi’s proprietor and operator. Her
breakfast, lunch, dinner. Full menu
love and passion for Italian culture
of contemporary cuisine, wide
and foods are evident in the wide
selection of award-winning B.C.
variety and selection of the ever-
t Vancouver Airport Marriott Hotel 7571 Westminster Highway The American Grille—American cuisine enhanced with regional flavours. Open for breakfast, lunch and dinner, from 6am-10pm. (604) 232-2804 t The Westin Wall Centre,
37th & Oak Street, Vancouver | Open daily from 7am-5pm www.trufflesfinefoods.com
can also be served with a strong, salty cheese such as Roquefort. It is also an excellent accompaniment to cheesecake with fruit sauce, fresh raspberries with whipped cream and apple or blueberry pie. Don’t try cooking with Sauternes, sip slowly from a dessert wine glass for maximum enjoyment.
Mediterranean fresh food to go.
7551 Westminster Highway
6:30am-11pm. (604) 233-3969
Our new location is proudly situated inside the recently completed Visitor’s Centre at VanDusen Botanical Garden, surrounded by both domestic and exotic flora, and frequented by researchers and amateurs alike.
t The Market at Papi’s
Chop Steak Fish Bar – casual
wines, beers on tap and spirits. Open
TRUFFLES FINE FOODS GARDEN CAFÉ
winter 4-course menu. Dinner from 5:30pm.
t Sheraton Vancouver Airport Hotel
CASUAL DINING @ VANDUSEN GARDEN
and seafood specialties. Special
10251 St Edwards Drive (604) 276-2853
darker than most dessert wines. They are sweet and fruity, balancing honeyed characteristics with citrusy acidity and an abundance of fruit flavours such as apricots, orange blossom, clover honey and nectar. Wines from Sauternes, especially the Premier Cru Supérieur estate Château d’Yquem, can be very expensive, due largely to the very high cost of production. Good Sauternes wines become denser and more flavourful with age. They are among the rarest white wines and can be enjoyed at 20, 50 and even 100 years. Many French connoisseurs opt to pair Sauternes with foie gras, but it
growing inventory in the market. Her passion for her endeavour is exemplified on a day-to-day basis to all of the markets regulars and newcomers. Drop by the market Monday through Saturday to see what is new, trendy and fresh. Hours of Operation: Monday to Saturday, 10am-6pm. (604) 277-7444. t Yokohama Teppanyaki Sushi & Steakhouse
140-12251 No. 1 Road
3099 Corvette Way
Authentic Japanese cuisine served at
The Apron – minutes away from
their Teppan Grill, where your dinner
Vancouver International Airport &
is cooked to perfection right before
nestled on the banks of the Fraser
your eyes. Open Mon. to Fri. 10am to
For reservations, call (604) 238-2105.
Weekends 11am to 9:30pm.
Visit Pier 73 Restaurant & Lounge with Patio On the Water Beautiful Marina Views
(604) 271-8896. STEVESTON t Paesano’s 250-12240 2nd Avenue at Bayview Steveston’s one and only Italian restaurant, celebrating 30 years of serving authentic Italian cuisine. Open daily at 11:30am. Reservations recommended. (604) 270-9252. t Steveston Seafood House 3951 Moncton Street Celebrating 32 years of fine dining
Solution for NOVEMBER Crossword.
Contact us to host your celebration!
daily Lunch specials served 11am-3pm Weekend à la carte Brunch With items $15 or less $32 for a delicious 3-course menu served from 5pm Follow us on twitter & Facebook
FundRaiseRs sPORts teams RetiRements BiRthdays ReheaRsaL dinneRs CORPORate eVents And muCh more!
R GR eat de aL s FO R Ou
LO Ca L Gu es ts!!
Contact us at
5 Minutes froM YVr Main terMinal Complimentary Parking for reservations, contact us at firstname.lastname@example.org free airport shuttle every 20 minutes from YVr to the Delta
3500 Cessna Drive, richmond, BC V7B 1C7
Subaru reveals all-new 2014 Forester Subaru all-new 2014 Forester makes its public debut in Japan, followed by its North American premiere at the Los Angeles auto show this month and Canadian introduction at the Montreal auto show in January. The new Subaru Forester will maintain its SUV characteristics with a bolder profile than before, while offering a roomier interior with more rear-seat legroom and an enlarged cargo area with virtually the same dimensional footprint as the outgoing model. This is the fourth generation Forester to feature Subaruâ€™s celebrated symmetrical full-time All-Wheel Drive system. The 2014 Forester will also continue to offer a 2.5-litre naturally aspirated Subaru Boxer engine as well as a new 2-litre direct-injection turbocharged version, producing 250 horsepower. Fuel economy improves across Subaruâ€™s vehicle lineup with the introduction of a new six-speed manual transmission and available Lineartronic CVT (continuously variable transmission). The five-passenger 2014 Subaru Forester preserves the optimal blend of capability and spirited handling that have made
Subaru reveals a completely redesigned and more fuel-efficient 2014 Forester SUV.
it one of Subaruâ€™s best-selling models for the past 15 years. Refined suspension delivers sharper handling as well as comfortable ride quality, helping the Forester out-handle
ordinary SUVs. A generous 220 millimetres of ground clearance enhances off-pavement driving capability. Along with its exceptionally roomy interior, the 2014 Subaru
Are You Flying? R/C Planes & Helicopters
GRAND NEW! TURBO MOTORS t -PX"NQ%SBX t )JHI1PXFS BLUE SKY MOTORS t &YUSB1PXFS t 3FMJBCMFXJUI 1FSGPSNBODF TIPPLE t 'BTU$IBSHF-J1P Batteries MINI SERVO MOTORS t -JHIUXFJHIU t &DPOPNJDBM ESCS t 2VJDL3FTQPOTF
Available at these stores:
RC Pit Stop 902-6339 200th St., Langley, BC 604-530-5490 www.rcpitstop.com One Stop Hobbies 33228 S Fraser Way, Abbotsford, BC 604-852-6497 www.onestophobbies.com Burnaby Hobbies 5209 Rumble St, Burnaby, BC 604-437-8217 BC Shaver & Hobbies 742 Fort St, Victoria, BC 250-383-0051 www.bcshaver.com Magic Box Hobbies 2105 West 37th Ave, Vancouver, BC 604-264-1746 AVF Hobbies 1620 Dundas St. East, London, ON 519-451-1833 www.avfrc.com
Forester will include convenience and entertainment features including smartphone integra-
tion, navigation, rear-view camera and harman/kardon premium audio amplifier and speakers.
Look for the 2014 Subaru Forester to be available in early 2013.
Auto Repair and Maintenance
What makes a quality brake job? Brake repairs are one of the most common vehicle services. With so many automotive shops performing this service and such a variety of advertised brake specials and prices, how do car owners evaluate if their brakes are being done properly and if they have received good value for their money? Remember, cheap pricing usually comes with compromises in quality of parts and workmanship. Hereâ€™s what makes a good brake job. It starts with a thorough inspection, which begins with a road test. The technician looks for brake-pulls and vibrations when the brakes are applied and listens for noises. This is followed by an inshop visual inspection of the brake fluidâ€”looking at the fluid level and quality of the fluid. The master cylinder and brake booster are visually inspected as are all brake lines and hoses. Wheels are then removed and brake pads and shoes are measured for thickness and evenness of wear. Brake rotors and drums are also measured for thickness and inspected for damage. Calipers and wheel cylin-
By Bernie Pawlik
ders are inspected for leakage and freedom of movement. Also visually inspected are ABS wires and proportioning valves and the operation of the parking brake is checked. Other incidental but critical items that aid safe braking that should be inspected include wheel-bearing play, shocks and struts and obvious loose steering and suspension components. From the inspection, an assessment of the brakes is madeâ€”which parts are in good condition and functioning well, and which items need repair now. A good shop will also consult with the driver about how much he/she drives and the distance. This helps determine the urgency of repairs. Repairs A quality brake job involves not only replacement of parts, but also thorough cleaning. Caliper and pad sliders frequently get corroded and using a wire wheel or sandblaster to remove rust is essential. Hardware and selfadjusters for drum brakes require disassembly and cleaning. After cleaning, components require lubrication with quality high temperature brake lubricants. The quality of replacement parts is very important to a suc-
cessful trouble-free repair. There are many grades of brake parts and using the best quality makes sense for longevity and the best stopping power. Cheap parts usually wear out faster; will cause squeals and other unwanted concerns. Flushing the brake fluid is often required with a brake job. Brake fluid absorbs water right out of the air and becomes contaminated. Many manufacturers recommend replacing the fluid every two years. When due, this becomes part of a quality brake repair. After repairs, a thorough road test is done to be sure that the brakes are working properly. Be aware that after many brake repairs you may find that your brakes make different sounds, the pedal feels different and there may also be odd smells and even smoke coming from replaced parts. All of these concerns should disappear within a day of the car been driven. Bernie Pawlik is the owner of Pawlik Automotive Repair, winner of the 2012 Georgia Strait Award for Best Auto Service. Pawlik Automotive is located at #30-966 SW Marine Drive, Vancouver (604) 327-7112.
CONSUMER | COMMERCIAL
Tel: 604 736-6754 • Fax: 604 736-6750 E-mail: email@example.com
B & B ACCOMMODATION
49,000 Readers Every Month | $17.50 Per Col Inch
START YOUR FUTURE WITH SERVISAIR!
PRESENTLY HIRING FOR AIRLINE RAMP AGENTS
Chestnut Tree Bed & Breakfast Comfortable accommodation, with special discounts for
Ability to work in adverse weather conditions Shift work, 24 hour operation Offloading and Loading baggage and cargo Operate ground support equipment Training program provided EXCELLENT BENEFITS PACKAGE · FULL HEALTH · TRAVEL PERKS · UNIFORM · PARKING
airline personnel. Five minutes from airport, in Richmond. Free pick-up to and
EMAIL YOUR RESUME TO: firstname.lastname@example.org You must be a Canadian citizen or landed immigrant-IM1000 or Permanent Resident.
from airport. Phone Penny or Ross
Hold a valid Class 5 BC Drivers License and have your own means of reliable transportation
(604) 273-1198 E-mail: email@example.com
OFFICE SPACE FOR RENT
Office Space Available At YVR’s most desired location – Landmark Aviation
Prime, executive office space available at Landmark Aviation located on the beautiful southside of Canada’s finest airport - YVR. Offered at very competitive rates, with breathtaking views & an on-site business centre – a first-class presidents lounge & boardroom facility with 24/7 security. Many different office sizes and rent/term options. Enquiries, please contact Chris Paul at firstname.lastname@example.org 604.279.2912
BOOKS FOR SALE NOW Available Order your autographed copy hot off the press! 180 beautifully illustrated pages in full colour. Softcover. Email your name and mailing address to:
Fling Wing SERVICES
Please visit our new website “Power Shopping” http://www.fox74.com Wholesale Perfume, money, jobs, flora, Paris Rail, London Rail, rare books!
tells the definitive story of British Columbia’s key role in the development of the commercial helicopter. The early history of Okanagan Helicopters and the advent of heli-logging coupled with adventures from 45-year veteran fling wing pilot, Peter Barratt, who put the ‘fly’ in fly-fishing, and launched a new name in the industry—West Coast Helicopters.
Email Jack Schofield at: email@example.com
Coast Dog Press
Name that Aircraft
Send the correct name of this aircraft (make and model) and you could win a
$50 Gift Certificate for Cravings Restaurant
8808 Osler Street (Oak & 72nd Avenue) Vancouver, BC Send your answer by: Email firstname.lastname@example.org; Fax (604) 736-6750; Mail 306-5400 Airport Road South, Richmond, BC V7B 1B4.
A draw will be made from all correct entries received by December 2, 2012. The winner’s name will be published in the December edition of SkyTalk and at www.skytalkonline.
Last month’s winner: Richard Marks, Vancouver, BC Answer:
Northrop F-89 Scorpion
The Northrop F-89 Scorpion was an early American jet-powered fighter aircraft designed from the outset as an all-weather interceptor. Though its straight wings limited its performance, it was among the first USAF jet fighters with guided missiles and notably the first combat aircraft armed with air-to-air nuclear weapons (the unguided Genie rocket).
ACROSS 1 Small flute 5 Leases 10 Edible roots 14 Part portayed 15 A farcical Roman afterpiece 16 Coop or pen 17 Ear specialists 19 Remedy 20 Muzzle 21 Wicked 22 Fried briefly over a high heat 24 A few 25 Young male attendants to Scottish Highland chiefs 26 A small skullcap 29 Small cave 30 Eight 31 Excrement 32 Harass 35 Rum 36 Networks of horizontal and vertical lines 37 Festival 38 Added total 39 Come up 40 A thick sweet liquid 41 Attribute to a source 43 A catalytic protein 44 Blames 46 Dwarf buffalo 47 Dense growth of bushes 48 Emperor 49 Unit of electrical resistance 52 Wading bird 53 Drug addict (2 words) 56 River in Egypt 57 International unit of length 58 Type of small active brown bird 59 Anagram of “Gale” 60 Artist’s workstand 61 Nothing.
MEXICO VACATION PROPERTY FOR RENT
DOWN 1 Tailless stout-bodied amphibian 2 A very small amount 3 Lash 4 Snake-like fish 5 Prevailing order 6 Forced expulsion 7 Found on a face 8 Terrestrial Dynamical Time 9 Periods devoted to an activity 10 Supernatural forces and events 11 Warning 12 Concur or consent 13 Sows 18 Egg-shaped 23 Male singing range 24 Catch 25 Assign a rating 26 Wet spongy grounds 27 Beige 28 Nuclear reactor (2 words) 29 Pretence 31 Coarsely ground hulled corn 33 A double sulfate of aluminum
Part Time Ad Sales Work your own hours to a monthly
For further details, photos and reservations, please contact Richard (250) 924-8479; email@example.com
Rent a family vacation home by the beach in the picturesque fishing village of Sayulita, Mexico. Located just 45 minutes north of the Puerto Vallarta airport, Sayulita’s blend of beaches, shops, restaurants & activities makes it the perfect destination for a Mexican Vacation. The home has 3 bedrooms with private bathrooms and sleeps up to 8 people. Great for a family or group of friends. The house is in a complex with other vacation homes and has a shared pool and beachfront courtyard. You can rent the whole house or individual rooms. ttt High Season (Nov.1 to May 31) Entire House: Daily $150; Weekly $875; Monthly $3,000 Individual Rooms: Daily $75; Weekly $450; Monthly $1,500 ttt Low Season (Jun.1 to Oct. 31) Entire House: Daily $100; Weekly $525; Monthly $1,500 Individual Rooms: $50; Weekly $275; Monthly $750
34 36 37 39 40 42 43 44 45 46 48 49 50 51 54 55
Gawk Shockingly repellent An ancient Egyptian city Vaulted room in a church Sound of derision A bivalve mollusk Hard outer portion of a tooth Easily passing a test Sergeant fish Blue Breasts (slang) Gumbo Pay particular notice Messenger Ribonucleic Acid A leguminous plant Bristlelike appendage.
See solution for November crossword on page 19. Next Issue Deadline for
Classifieds November 30 2012
ACCOMMODATION for RENT
with retail and
ONE AND TWO BEDROOM APARTMENTS
business clients and
With balcony, ht, hw,
have the motivation
cable, parking, storage
to achieve set
locker and elevator.
Coin laundry on each
floor. Steps to transit,
schools and shops. 10
minutes to YVR. Very
Training for the right
quiet building. No pets,
no smoking. Lease
from $885 per month.
Richmond location. Must enjoy dealing
604 644 9067
2012 SUBARU FORESTER 2.5X, CONVENIENCE PKG, AWD
2012 SUBARU OUTBACK 2.5I TOURING PKG, AWD
STK #BB3122, white/black, only 13,415 kms | Market Value: $28,988 OUR PRICE: $24,988
STK #BB3112, ice silver/black, CV Trans, only 15,647 kms | Market Value: $31,988 OUR PRICE: $27,988
2011 BMW X6 SUV STK #BB3165, red/tan leather, only 32,754 kms Market Price: $58,988 OUR PRICE: $55,988
2010 JEEP WRANGLER SPORT STK #S13095A, blue/black, 4x4, auto, only 14,723 kms Market Price: $24,238 OUR PRICE: $21,988
2008 DODGE RAM 1500 ST/SXT QUAD CAB, AWD
2008 INFINITI FX 35, AWD STK #VK0662, blue/tan leather, auto, only 105,505 kms Market Price: $26,238 OUR PRICE: $23,988
2003 SUBARU OUTBACK LIMITED, AWD STK #S13139A, red/tan, only 158,573 kms Market Price: $10,738 OUR PRICE: $8,988
2001 VOLVO V70 T5 M SR,
STK#BB3135A, grey, tonneau cover, 5.7L V8, only 51,886 kms Market Value: $21,238 OUR PRICE: $19,988
STK #S13192A, s/w, auto, dk green/tan, auto, only 117,456 kms Market Price: $11,238 OUR PRICE: $9,988
2010 SUBARU IMPREZA WRX, AWD
2008 TOYOTA FJ CRUISER, AWD
STK #BB3147, rally blue/black, 5-spd, only 58,582 kms Market Price: $27,238 OUR PRICE: $25,988
STK #S13032A, burgundy/black, only 51,512 kms Market Price: $26,238 OUR PRICE: $24,988
OPEN SUNDAY 11am – 5pm
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