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YVR and Quest to partner for ninth annual Holiday Hamper Drive

Travel Talk:

Winter-escape vacations PG




Green Technology:

Harbour Air’s ePlane


BCAC Silver Wings Awards PG


The holiday season, which will soon be upon us, is a time for family and friends to come together and celebrate with a variety of festive meals, though not everyone in the community has the means for even one special holiday meal. As a community-based organization, YVR hosts an annual Holiday Hamper Drive in partnership with Quest Food Exchange (Quest), during which the airport community rallies together and donates full holiday meals for families in need. Since the Hamper Drive started in 2011, more than 4,000 meals have been donated to local families, with a record 1,288 hampers delivered in 2018. In addition to the Hamper Drive partnership with YVR, Quest also provides yearround programming support to reduce hunger with dignity, build community and foster sustainability. Quest partners with local

wholesalers, supermarkets, and farmers who donate their surplus food, which Quest then sorts and distributes to those in need across the Lower Mainland. Quest’s five not-for-profit grocery markets has had more than 1.7-million visits as of 2018 and their impact on the community continues to grow each year. The best of the holiday season is all about giving and the YVR/Quest Holiday Hamper Drive provides the perfect opportunity to do so. Fill up a hamper with all the ingredients for a holiday meal and bring it to The Spirit of Haida Gwaii: The Jade Canoe at YVR on Thursday, December 5th between 10am and 3pm. While there, stay and enjoy some music and fun, as this year’s goal is to collect more than 1,000 hampers once again. Each hamper should be filled with the ingredients below:

Help YVR and Quest Food Exchange dive into the holiday season by participating in the YVR/ Quest 9th annual Holiday Hamper Drive. Photo: courtesy Quest.

• 2 boxes of instant mashed potatoes • 2 boxes of stuffing mix • 2 cans of vegetables • 1 can of cranberry sauce • 2 packets of instant gravy

• • • • •

2 cans of fruit 2 cans of soup 1 box of crackers 1 package of cookies 1 box of chocolates Each hamper donated will

be completed with a turkey donated by Vancouver Airport Authority. Please contact community_ if hamper bags are needed. 

Black Friday Sale Nov. 29 at McArthurGlen Designer Outlet Vancouver Airport

Visitor Tax:

Los Cabos adds tourist tax PG


Restaurant Guide:

Breakfast, lunch, dinner



It’s that time of year, when McArthurGlen Designer Outlet Vancouver Airport hosts its annual Black Friday Sale. This year’s date is set for Friday, November 29 from 8am to 9pm. This European-styled shop­ping village on Sea Island offers world-renowned brands in more than 80 stores, which are set on tree-lined streets that include a dancing fountain and adventure play area. Seven onsite restaurants and cafes conveniently provide fuel for the shopping experience. Due to the popularity of this annual sale and proximity of McArthurGlen Designer Outlet

Pedestrian-friendly walkways and open-air seating makes the shopping experience at McArthurGlen Designer Outlet Vancouver Airport pleasurable.



to YVR, heavy traffic congestion is expected on Black Friday and into the weekend. For those travelling to the airport, whether passengers or employees, YVR recommends allowing extra arrival time and asks that public transportation be considered. The Canada Line, centrally located between YVR’s International and Domestic terminals, connects to downtown Vancouver in under 30 minutes. Passengers driving to the airport should have a parking plan and it is recommended that YVR parking be prebooked at

105 – 6080 Russ Baker Way, Richmond BC V7B 1B4 EMAIL: 604 244 0140 Mon-Fri 10am – 6pm, Sat 10am – 5pm, Sun CLOSED


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Ongoing projects at YVR: November update

There are several key projects currently taking place that will enhance the airport experience. This is all possible due to YVR’s unique operating structure—a community-based organization that reinvests its profits into the airport and region. The multi-year expansion project currently underway will help YVR meet growing passenger demand and better connect British Columbians and local businesses to the world, while improving the airport experience for everyone. Terminal • Construction is underway in Air Canada’s Domestic Terminal check-in area for the installation of new self-service bag drops. Hoarding has been added around the work area and is expected to be complete in December. • There may be intermittent noise at the Transborder area during daytime hours. This work is being done to improve processes for transfer passengers. • Construction continues near Transborder checkin to make several enhancements to the area. Work includes replacing the check-in kiosks with the newest model, movement of a heating, ventilation and air conditioning (HVAC) unit, relocating the information counter and some other minor updates. • Construction for a new entrance to gate E85 is

underway. Once complete in March 2020, it will connect passengers from Level 3 to the Level 2 remote stand operations (RSO) facility. This work includes the addition of new elevators and escalators. • As construction continues on a number of YVR’s new food and beverage and retail options, passengers can expect to see various hoarding around the terminal. • As part of the International Pier D expansion project, various work is taking place. While much of the work is taking place airside, passengers can expect to see hoarding near the end of Pier D. This may include noisy work. Given that there are 24-hour operations in this part of the terminal, YVR understands that this could potentially be disruptive for those with flights at nearby gates. Travellers looking for somewhere quiet can find seating in the creek area, near the food court. • New exit doors are being installed in the Domestic Terminal post-security, near A-B gates. Hoarding will be in place and work is anticipated to be complete by December. In and Around Sea Island Safety is a top priority at YVR. With a large number of ongoing projects, customers are reminded to follow all signage, traffic delineators and flaggers in the construction areas.

• Work continues on an upgrade project to the Arthur Laing Bridge. This work is taking place between Monday and Friday from 9pm to 5am and is expected to be complete by December. Lane closures are required in order to facilitate this work. One lane will remain open at all times. For work impacting bike lanes, cyclists are required to share the road with vehicular traffic. • Construction continues on YVR’s new Parkade and Central Utilities Building. This includes work around the old Value Lot off of Grant McConachie Way, as well as within the existing Parkade. There are various traffic control measures in place for cars arriving and departing from the terminal near this site. • In the existing Parkade, customers will notice fencing, temporary pedestrian walkways and some stalls blocked. This work is for a number of upgrade projects including building new entry ramps as well as the installation of an automated parking guidance system. • As part of utilities work to connect the new GeoExchange system to the terminal, there are nightly lane closures directly outside the old Value Lot on Grant McConachie Way. This work will be ongoing until December and will take place between 9:30pm and 7am. One lane will be maintained throughout for inbound traffic.

YVR Stars: Green Coat Susan Rance goes the extra mile Each day, YVR’s Green Coat volunteers encounter all types of unusual requests from travellers and excel at finding the best way to help. On one particularly busy day at YVR, volunteer Susan Rance was stationed at a counter where she was approached by a traveller who was not fluent in English and needed help. Rance put on her detective hat and was eventually able to connect with the traveller’s daughter by phone, at which point she learned that the traveller had missed her outbound flight. In order to help this traveller to continue her journey, Rance connected her with an airline to

book a new flight. With a new flight plan in place, Rance then took the passenger to Tim Hortons for a bite to eat. Standing in line was a YVR employee who, when told about the incident, graciously offered to pick up the tab. Despite her shift being over, Rance stayed with the passenger while she ate, showing her cute animal videos to lift her spirits. One can only speculate how comforted the traveller must have felt to experience such unexpected care. Vancouver Airport Authority is proud of volunteers and employees at YVR who provide

moments of exceptional customer care like this and thanks Rance for her outstanding service, as well as all the other Green Coat volunteers who make YVR such an outstanding airport. If you ever witness any employees or volunteers going the extra mile, please nominate them for a YVR Star and share your experience. Learn more at or tell your story @yvrairport using the hashtag #YVRStars or send an email to Green Coat volunteer Susan Rance was recognized for providing exceptional customer care at YVR.


There are also a number of related projects near the site including: n A new crosswalk is now open outside of International Arrivals on Level 2. Pedestrians are asked to follow all directional signage in the area. The existing crosswalk will be temporarily closed until the end of the year. n Work is taking place outside International Arrivals in Chester Johnson Park. In order to facilitate the work, a section of the park is closed. • YVR is planning to redevelop close to 18 hectares of land on airport property in the Templeton area, adjacent to the Burkeville residential neighbourhood. The redevelopment will include a cargo and logistics facility and a linear greenspace for community use. Site preparation work is now underway to prepare the project site for redevelopment. • Little Wings Daycare is relocating from their existing site to the south west corner of Miller Road and Templeton, adjacent to Sea Island Elementary and Park’N Fly. This move is necessary due to their current lease ending. To prepare the area for this relocation, work includes preparation of a ditch crossing, as well as earthworks on the project site and installation of site services and utilities. For more information,


Your Airport & Sea Island Community Connection

Keeping busy— and staying safe






Craig’s Corner By Craig Richmond, president and CEO of Vancouver Airport Authority

NOVEMBER 2019 Vol. 26 | No. 9


SkyTalk is owned and published monthly by Westco Marketing Ltd., for the travelling public and the 24,000 people who make up the airport community at Vancouver International Airport. No portion of this publication may be reproduced in whole or part without the written permission of the publisher.

MAILING ADDRESS: #181 - 4438 W 10th Vancouver, BC V6R 4R8 Tel: 604-736-6754 Email:

SkyTalk is distributed through dedicated racks in Vancouver International Airport’s Domestic and International Terminals and Airport South, plus all Sea Island businesses and Pitt Meadows and Boundary Bay airports. The publication is also distributed at Richmond hotels and to the Richmond community through Richmond City Hall, Richmond Oval, Richmond Chamber of Commerce, Richmond Public Library, and Community Centres. Each issue can be accessed online each month at P U B L I S H E R & E DI T O R :

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As we begin November and get ready for the busy holiday period, it’s important to remember that we must keep safety and security at the forefront of everything we do. For many of us, the end-ofyear rush means big personal and professional commitments, whether it’s getting through those projects you have put off, preparing for holiday events and just trying to wrap things up. All these demands, combined with often challenging weather conditions, can impact our ability to focus. But that’s exactly what we must do in order to avoid completely avoidable accidents. To ensure we keep alert at YVR, I always tell my team that every day and every meeting starts

with a safety check. No matter what they do, they are expected to assess their environment and ensure everything is in order. At a 24/7 international airport, there are many examples: identifying any wet areas on the floor that could cause slips and falls, picking up litter in the airfield, checking the busy bag hall to make sure everything is running smoothly before starting a shift—and much more. And there are no shortage of activities going on at YVR that need our utmost attention. We have experienced a long period of sustained growth, which is testing the capacity limits of our airport. To ensure we keep up with demand, we kicked off a multibillion-dollar, 20-year

expansion program last year. The expansion, which includes up to 75 projects, includes a new Parkade and a Central Utilities Building that recently completed its largest concrete pour to date. We are also working on an International terminal expansion that will open next summer. These construction projects include hundreds of contractors who must complete thorough safety training before working onsite. In addition, more than 26,500 people work on Sea Island to support YVR’s daily operations. This team’s top priority is safety and they are expected to promote a safety mindset at all times. While we have designed this

mindset for work, I believe it’s relevant for everyone, especially during the busy holiday period. It consists of helpful reminders: be aware of your environment at all times, report anything that seems to be unsafe or out-of-place, and always ask “Is it safe?” before starting any task. Above all, it comes down to being accountable and

remembering that safety is the core of everything we do. We take great pride in the airport’s success and look forward to continuing to deliver a safe and exceptional airport experience for everyone. With that, I hope you stay safe and I look forward to wrapping up another great year in the months ahead.

Free smartphone wayfinding service now available at YVR Getting around the airport just got easier, as YVR launched its partnership with Aira, an appbased service for individuals who are blind or partially sighted. Aira is intended specifically for individuals who use mobility aids, such as a white cane, guide dog or a sighted guide. Users must download the app to their smartphones and agree to Aira’s Terms of Service before using it at YVR. Aira users who come to YVR will receive a push notification indicating that access is free on Sea Island—at YVR’s terminals, the Sea Island Canada Line stations and the McArthurGlen Designer Outlet Centre.  The partnership will help YVR further deliver on its accessibility commitment, by providing passengers on Sea Island with

24/7 access to a live agent who can help them navigate the airport using their phone or videoequipped, smart glasses. In addition to Aira, YVR offers a range of accessibility features and services for passengers—including accessible terminal design elements, travel planning materials and more. Passengers who need assistance are encouraged to advise their airline when making travel arrangements at least 48 hours prior to travel. YVR’s Green Coat volunteers and customer care ambassadors are also located throughout the terminals to provide assistance. In addition, the Customer Call Centre is open 24/7 by phone (604-207-7077) or email customercallcentre@yvr.


Aira is a service that connects blind and low-vision people to trained, remotely located agents via an ca. app on a smartphone, or through an optional pair of Horizon Smart Glasses.

BorderXpress NEXUS verification kiosks now live at YVR Innovative Travel Solutions (ITS), the innovation team at YVR, recently announced that the airport’s line of self-service kiosks, BorderXpress, has been configured to meet the requirements of the Canada Border Service Agency’s (CBSA) modernized NEXUS program. NEXUS is a joint CBSA and U.S. Customs and Border Protection–operated Trusted Traveller program designed for low-risk, pre-approved travellers into Canada and the U.S. This is another first for YVR—being the first Canadian airport to offer NEXUS members an enhanced and more seamless border clearance process. The initiative aligns the NEXUS program with international trends on traveller processing and supports the CBSA’s goal to increase efficiencies without compromising

security. Using the new modernized kiosks, NEXUS members will tap or scan their NEXUS card and capture a photo to verify their identity using facial recognition technology (replacing the old iris recognition technology) before proceeding to a CBSA officer for final inspection. ITS specializes in delivering industry-leading travel technology to transform a traveller’s experience. Since 2009, ITS has sold more than 1,600 kiosks at 43 airport and seaport locations around the world, helping more than 250-million passengers clear the border safely and securely. For more information on this initiative, including instructions on how to use the new NEXUS facial verification kiosks, please visit the NEXUS Air webpage at 

NEXUS facial verification kiosks, which verify and store travellers’ passport photographs, are now located at YVR.

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CHIC Punta Cana, located on the coveted shores of the Dominican Republic’s Uvero Alto Beach, is an adults-only resort offering a range of activities both day and night, including themed pool and beach parties.

Just in time for vacationers who want to escape the northern winter, Sunwing is offering sunseekers massive savings on allinclusive getaways, with 10,000 vacation packages available at 40 per cent off at select properties. Vacationers planning a getaway with the whole family can choose to stay at family resort, Royalton Bavaro Resort and Spa in Punta Cana, Dominican Republic. Located on the worldfamous shores of Bavaro Beach, this property offers activities for all ages, including an on-site splash pad and a lazy river and

surf simulator. Parents can take their family’s travel budget even further at this resort as up to two kids (2-12 years) stay, play and eat for free. For the ultimate adults-only escape, vacationers can choose to stay at CHIC Punta Cana. This top-rated resort offers non-stop fun both day and night, with themed beach parties, an outdoor DJ booth and a unique mermaid pool. Guests can look forward to unlimited reservation-free dining at the resort’s gourmet à la carte restaurants and 24-hour room service. Another property included in

the sale is luxury resort Royalton Suites Cancun Resort and Spa. For an enhanced level of service, travellers can upgrade to Diamond Club to enjoy a host of extras, including exclusive access to the adults only Level 18 Rooftop Cabana Lounge and dedicated butler service. All Sunwing vacation packages include return flights on Sunwing Airlines with on-board menu options inspired by Food Network Canada Celebrity Chef, Lynn Crawford. For more information or to book, visit or contact your travel agent. 

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Live Different Builds is a life-changing initiative where WestJetters immerse themselves in the local community and build new homes for families living in poverty.

A team of 48 WestJet employees have returned to Canada after spending 11 days building five homes for families in the community of La Union in Puerto Plata, Dominican Republic. This year, in addition to constructing the homes, WestJetters immersed themselves within the local community and raised more than $18,000 to refurbish a community playground and renovate two additional homes that were in disrepair. Since 2012, WestJet has partnered with Canadianbased charity Live Different to make international community investment possible in one of the airline’s

most popular Caribbean destinations. The Live Different Builds team is WestJet’s onthe-ground charitable partner in the Puerto Plata area. The team works with the local community to ensure the build addresses the neighbourhood’s needs and is done in a healthy and sustainable manner. Live Different Builds also oversees the project management, hires local contractors and translators to work alongside the WestJet volunteers and provides on-site instruction and support. For more information on Live Different visit





Unexpected ways to explore Japan before and during the 2020 Olympic rush The 2020 Summer Olympics will take place in Tokyo from July 24 to August 9, 2020 and there has already been much speculation about how the athletes will fare in the potential 33-plus-degrees heat. Fortunately for travellers, Japan is an all-season destination with plenty to explore outside the dog days of summer and Oku Japan, a leading Japanese cultural adventure operator, showcases the best of Japan every season and offers ways of exploring Japan a little differently through small-group, seasonal adventures. For example, in the winter, swap skiing for drift ice walking; come spring, skip a cherry blossom Instagram walk for a pilgrimage hike to an iconic meditation ladder; and in the summer, forego the heat of Tokyo and Kyoto to hike the forested Kumano Kodo trail. January – March: snow monkeys & drift ice walking The last time Japan hosted the Olympics in winter 1998, the world learned of the island nation’s booming skiing and snowboard scene. This time around, peek beyond the slopes and discover hidden pockets of Japan that are straight out of a snowglobe. Sink into a thermal hot spring alongside Nagano’s famous snow monkeys on a self-guided tour of Nagano and Gifu, or dive into drift ice walking on a self-guided adventure of Hokkaido. Snowshoe between traditional wooden villages includ-

ing Magome and Tsumago against a backdrop of snowdrifts on a guided tour of the Winter Nakasendo Trail, and sink into a natural thermal onsen (Japanese hot spring) bath every evening.   April – June: make Udon and sample springtime saké  While spring in Japan is synonymous with cherry blossom season, there are other areas away from tourist hubs that offer delightful experiences. Consider hiking the historic Yamanobe no Michi trail on a self-guided pilgrimage through Nakasendo and the Kiso Valley. Learn about yew-wood carvings, Shunkei lacquerware and traditional saké brewing on a self-guided Japan Cultural Tour: Takayama to Kiso Valley. another option is a self-guided Shikoku 88 Pilgrimage, experiment with Sanuki Udon noodlemaking, take on a forest hike to Temple 58 Senyu-ji and climb the ladder to the meditation spot used by the founder of Shingon Buddhism, Kobo Daishi, at Temple 45 Iwaya-ji.  July – September: escape urban heat by kayak and bike Summer days in Japan may become blisteringly hot, but that’s no excuse to take refuge in air-conditioned city hotels; instead, head north from Tokyo to explore the Oze Wetlands, Mount Gas-san and the Tono Valley on a guided Mountain Spirits Tohoku trip and discover the places that inspired poet Matsuo Basho’s haiku poems. Disconnect on a self-guided walk of the Kumano Kodo Trail,

then relax after a day on the trails with a soak in outdoor hot springs. A self-guided Hiroshima, Shimanami Kaido and Shikoku tour can include cycling islandto-island along the Shimanami Kaido and kayaking around Tomonoura Bay, or extending the trip to explore small village settlements along the Shikoku 88 trail.  To learn more about Oku Japan’s year-round offerings of guided, self-guided and custom tours, please visit okujapan. com. All Nippon Airways (ana., Japan Airlines ( and Air Canada (aircanada. com) offer flights from YVR to Tokyo.

Travel Talk

Japanese macaques (snow monkeys) are notable for their winter visits to Nagano’s thermal hot spring spa.







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United joins forces with Star Wars to fly the friendly galaxy

Home Hosting Designed by Airline Staff – for Airline Staff

While not everyone will have the chance to see the new livery in person, anyone will be able to track United’s Star Wars: The Rise of Skywalker-themed aircraft via special icon on FlightAware, the world’s largest online flight tracking platform.

We understand the difficulties of stand-by travel and have specifically designed StaffHut to address these concerns. Whether lodging is required for a quick layover or longerterm, StaffHut provides the platform to promote or find your perfect dwelling needs. Be it as a Guest or Host, feel safe and secure knowing you’re staying with co-workers in the travel network. Benefits: n Open dialogue between Hosts and Guests n Guests & Hosts can book and pay through the StaffHut payment process (minimal credit card fees apply), or make their own payment arrangements n $99 per year for Hosts to list on the StaffHut platform; Free three-month trial n Great for part-time or full-time Hosts

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stration video featuring characters from the new film. United will also provide once-in-a-lifetime opportunities for MileagePlus members through MileagePlus Exclusives, the airline’s platform that lets members use miles to bid and buy exclusive items and experiences. The new Star Wars paint design on the airline’s Boeing 737-800 features imagery of famous Star Wars spacecraft, including the X-wing and TIE fighter starships. The aircraft’s tail displays a different coloured lightsaber— the weapon of the Jedi—against

a black backdrop on each side, reflecting the two sides of the Force. United will greet customers with classic Star Wars-themed music during the boarding process and distribute commemorative pins throughout December in celebration of the movie’s premiere. The aircraft’s interior will also feature a special plaque reflecting United’s relationship with Star Wars: The Rise of Skywalker and include headrests affixed with the emblems of the film’s dueling factions, the Resistance and the First Order.

Harbour Air’s seaplane-to-ePlane project on track to fly by year’s end

For details, visit: Email:


United Airlines has teamed up with Star Wars: The Rise of Skywalker—the epic conclusion of the Skywalker saga—to offer customers exciting opportunities to experience the Star Wars saga first-hand on the ground, in the air and throughout the airline’s galaxy. United has unveiled an allnew Star Wars-themed paint design on one of its Boeing 737800 aircraft with a re-designed onboard experience to celebrate the movie. The airline will also offer Star Wars: The Rise of Skywalkerthemed amenity kits and launch its latest inflight safety demon-



Freshly completed paint job.


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Harbour Air, the predominantly all-seaplane airline, has announced completion of significant project milestones in the conversion of the world’s first seaplane to ePlane. Partnering with MagniX, an electric motor manufacturer for electric aircraft, the Harbour Air maintenance team has successful installed a 540-kW MagniX electric motor in a 60-year-old De Havilland Beaver aircraft and is now working hard to connect the internal systems in preparation for its first flight. According to Harbour Air officials, the company is currently on track for the first test flight to take place before the end

Harbour Air’s ePlane motor mounted and installed with new four blade propeller.

of the year. By mid-November, t he company expects to have a concrete timeframe to test the first fully electric flight. Harbour Air flies approx-

imately 40 floatplanes to islands and coastal communities on the B.C. west coast and the goal is to eventually convert the full fleet to electric power.

Air Canada updates schedule in response to ongoing B737 MAX grounding Air Canada has now removed the Boeing 737 Max from its flying schedule until February 14, 2020. The airline is leasing two additional wide-body aircraft through at least the March Break to ensure capacity requirements. The decision is based on operational considerations for the airline, as it launches a new reservation system beginning this month. “We are taking this prudent step as a result of the ongoing regulatory uncertainty about the timing of the aircraft returning to service,” said Lucie Guillemette, executive vice president and chief commercial officer at Air





Canadian aviation pioneer: Elsie MacGill

Boeing 737 MAX. Photo courtesy Air Canada.

Canada. “The extension will give us scheduling predictability through the implementation of the first phase of our new reservation system and the required stability as we prepare the second phase of the system rollout, introducing it into the airport environment.” In compliance with a safety notice closing Canadian airspace

issued by Transport Canada on March 13, 2019, Air Canada grounded its fleet of 24 Boeing 737 MAX aircraft. Final decisions on returning the 737 MAX to service will be based on Air Canada’s safety assessment following the lifting of government safety notices and approval by international regulatory authorities.

The world’s oldest travel agency to make a comeback Thomas Cook company will return to business later this month after its brand name was purchased by another agency, Chinese-based Fosun Tourism, also the owner of Club Med. The British agency collapsed in September leaving 2,500 jobs lost and triggering the rescue of 150,000 travellers from the United Kingdom. Fosun, which holds a major stake in Thomas Cook and had previously failed to negotiate a


refinancing deal with creditors, had its bid approved this time when it made a guaranteed offer of eleven-million pounds, or

roughly CA$18.6 million. It is being reported that the relaunched Thomas Cook will be an online-only agency.

Earlier this year, Canada Post issued a series of five aviation stamps, celebrating three individuals, including Elsie MacGill, as well as two aircraft that took Canadian aviation to new heights. Photo: courtesy Canada Post.

Vancouver-born Elizabeth Muriel Gregory (Elsie) MacGill, an aviation engineering pioneer in an era when women faced significant hurdles pursuing careers in science and technology, accomplished an astonishing number of firsts. She was the first woman in Canada to earn a degree in electrical engineering and is thought to be the first woman in the world to hold a master’s degree in aeronautical engineering. She was recognized as the first

female aeronautical engineer and professional aircraft designer in the world, the first woman elected to corporate membership in the Engineering Institute of Canada, and the first woman to chair a United Nations technical committee. In 1938, MacGill was hired as chief aeronautical engineer at the Canadian Car and Foundry plant in Fort William, now Thunder Bay, Ontario. She designed all major components of the firm’s Maple Leaf Trainer II aircraft. During the Second World War,

the manufacturer was contracted to supply the Royal Air Force with Hawker Hurricanes. MacGill guided their production and oversaw design refinements for a modular system that simplified construction, repair and parts replacement. MacGill, who was celebrated in a wartime comic book as “Queen of the Hurricanes,” later advocated for equal rights and served as an influential member of the Royal Commission on the Status of Women.

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More than $60K in scholarships awarded at BCAC 2019 Silver Wings Awards

British Columbia Aviation Council 2019 Award winners. The annual event acknowledges aviation industry colleagues and awards more than $60,000 in scholarships.

Anastasia Lisnevskaya, winner of the Conair Group Commercial Aviation Scholarship ($3,000).

(Right) Mathew Robert Mosveen, Victoria Flying Club, winner of the Al Michaud Memorial Bursary ($1,000).

Dave Curtis of Longview Aviation Capital Corp. (3rd from left) accepts the Aviation Entrepreneur of the Year Award from BCAC officials.

Last month’s annual British Columbia Aviation Council’s Silver Wings Awards cocktail dinner-style event, recognized industry colleagues for specific achievements within the province’s aviation and aerospace industry. In addition to fine food, entertainment and a silent auction, the gala celebration included distribution of more than $60,000 in annual scholarships presented to students who are making aviation and aerospace their career choice. Aviation Entrepreneur of the Year Award – Dave Curtis of Longview Aviation Capital Corp. Acquisition of the entire Dash 8 program, the in-production Q400 Bombardier Inc. program and the rights to the deHavilland name and trademark in all Canadian transactions Back and Bevington Air Safety Trophy – Airspan Helicopters. Implementation of a more sophisticated SMS and the hiring of a safety manager

Anne Murray, vice president, airline business development and public affairs, Vancouver Airport Authority; and Marcia Strang, airside operations, Vancouver Airport Authority.

Lynne Dennison, a former BCAC Lifetime Achievement Award winner, with aviation enthusiasts.

Environmental Award – Smithers Airport. Installation of geothermal heating and cooling system Lifetime Achievement Award – Glenn Oerzen. Supporter of BCIT’s Airline and Flight Operations program Robert S. Day Trophy- Mike Hooper of the Nanaimo Airport—Contribution to Aviation/ Aerospace in the province William Templeton Trophy – Vanderhoof Airport. New hangar and formation of the Vanderhoof Airport Development Society Hope Air Community Giving Award – Pacific Coastal Airlines. BCAC Member Support for Hope Air’s activities Scholarships 2019 Al Michaud Memorial Bursary ($1,000) Mathew Robert Mosveen, Victoria Flying Club Anderson Family Private Pilot – Flight Training Scholarship ($5,000) There are two Anderson Scholarships this year, one in the amount of $5,000 to Samuel Thiessen, BP Aviation, and $3,500 to Gavin Boothroyd, Pacific Flying Club Anne and Rudy Bauer Memorial Bursary ($1,000) ‐ Rachel Allen, Victoria Flying Club Barry and Jim Aviation Maintenance Graduate Scholarship ($3,000) ‐ Erick Beltran, University of the Fraser Valley BC Airport Committee Airport Operations/Management Training Bursary ($2,000 x 2) ‐ Ian Garcia, BCIT, and George Mathews, BCIT BCAC “Career” Training Scholarship ($1,000) There are two of these awards this year: Grant Diamond, Victoria Flying Club, and Nicole Wardstrom, Principal Air Ltd.

BCAC Flight Instructor Training Scholarship ($1,000) Jonathan Bloomquist, Pacific Flying Club Conair Group Commercial Aviation Training Scholarship ($3,000) ‐ Anastasia Lisnevskaya, Pacific Flying Club Ernie Alexander, Q.C. Memorial Scholarship ($2,000) Colin Stonier, Pacific Flying Club HeliJet Helicopter AME Training Scholarship ($3,500) ‐ Paul Levesque, BCIT Mary Swain Memorial Aviation Training Scholarship ($1,000) ‐ Renata Nicmans, Chinook Helicopters John and Michelle Ward Memorial Flight Training Scholarship (Commercial Pilot) ($2,000) ‐ Thomas Clark, Pacific Flying Club William Templeton Airport Operations Management Training Bursary ($1,000) ‐ Rachel Yang, BCIT Other Awards Harbour Air Advanced Float Plane Endorsement Scholarship - Victoria Grahn, Chinook Helicopters BC General Aviation scholarships awarded to: Erissa Yong Bursary, $2,000 –  Erik Urquhart Onkarbir Singh Toor Memorial Bursary, $1,000 – Mark Daniel Pua Individuals and businesses may donate to the BCAC Scholarship program or set up their own scholarship with BCAC. For more information on how to do so, contact Mark Duncan, Endowment Committee Chair ( to discuss options.






IATA predicts advances in passenger experience and infrastructure to be driven by technology The International Air Transport Association (IATA) has called on governments and industry to work together to make the best use of modern technology to put the passenger at the center of the journey and to achieve greater efficiency from infrastructure. The call came during the opening address by Alexandre de Juniac, IATA’s director general and CEO, at a recent IATA Global Airport and Passenger Symposium in Warsaw. Passenger First Aproach In his address, de Juniac noted that in order to improve the passenger experience, technology options should focus on what the passenger wants. IATA’s 2019 Global Passenger Survey revealed strong preferences by travellers for technology to enable them to track their baggage in real time and to expedite their journey through the various airport processes.

According to de Juniac, the aviation industry has solutions for both these passenger expectations—adoption of IATA’s One ID initiative—a single biometric scan for a passenger to proceed from curb to boarding gate— and the use of Radio Frequency Identification (RFID) for baggage tracking. “Biometric technology has the power to transform the passenger experience,” said de Juniac. “Airlines are strongly behind the One ID initiative. The priority now is ensuring there is regulation in place to support the vision of a paperless travel experience that will also ensure that their data is well protected.” Airlines and airports are working together to implement baggage tracking at key journey points, such as loading on and off aircraft. Airlines have also committed to the global deployment of RFID for baggage tracking, which IATA has estimated will

Canada Jetlines postpones launch over financing difficulties

Vancouver-based ultra-lowcost airline Canada Jetlines is postponing its planned December 17, 2019 launch and laying off most of its employees, after failing to secure $40 million in financing. The failure to secure these funds has resulted in the loss of the airline’s major investment partners SmartLynx and InHarv ULCC Growth Fund. Canada Jetlines plans to reduce activities until the Competition Bureau finalizes its investigation into WestJet actions. “It is very unfortunate that we have to postpone our launch date,” said Mark Morabito, executive chairman, Canada Jetlines.

“We have built as much as anybody can without access to more capital. We have invested in bringing on board the most talented people who have done an incredible job putting together our operations manuals and systems, our brand, website and all other commercial components needed for launch.” Most contracts signed for airline systems have been put on hold and will be ready to be re-started once the airline is ready to launch. Similarly, all the manuals that have been submitted to Transport Canada in order to obtain the Airline Operators Certificate will be kept and updated as required.

Did you Know?

The Stealth aircraft is oddly shaped for one simple reason: it makes it less visible to radar, sonar, infrared and other detection methods. What’s more, it allows the aircraft to carry more luggage and consume less fuel. The aircraft’s shape was inspired by birds. Predatory birds use this position to increase their flight range and become less visible. Such aircraft are too expensive to be used in civil aviation.

reduce the US$2.4-billion cost to airlines from mishandled bags. Infrastructure Infrastructure is also seen as playing a key role in meeting customer expectations. However, de Juniac cautioned that it is essential that infrastructure development should be done without relying on ever-bigger airports. Options that de Juniac named for consideration included the use of artificial intelligence and robotics to more efficiently use space and resources; off-site processing, which could reduce or even eliminate queues; and improved data sharing among stakeholders to enhance efficiency. De Juniac also addressed two key and timely issues for the industry’s future: Gender Balance and Climate Change. Gender Balance De Juniac called for airlines to support the recently launched

25by2025 Campaign, a voluntary program to address the airline industry’s gender imbalance. Participating airlines commit to increase the number of women at senior levels and in key positions by 25 per cent or to a minimum of 25 per cent by 2025. Managing Climate Change For more than a decade, the aviation industry has had a target to cap emissions from 2020. Already emissions from the average journey are half what they were in 1990. By 2050, the industry target is to cut net CO2 to half of 2005 levels, with sustainable aviation fuels (SAF) offering the biggest and most practical opportunity to cut carbon. Governments, de Juniac concluded, must develop a supportive policy framework to realize the potential of SAF.

Alexandre de Juniac, director general and CEO, IATA.

IATA is the trade association for the world’s airlines, representing some 290 airlines or 82

per cent of total air traffic. The organization’s main offices are in Montreal and Geneva.

10 •





Los Cabos visitors to be charged new tourist tax

Travel Talk

Upcoming Events

Email your event information to

November 12-13, 2019

November 20, 2019

2019 Canadian Aerospace Summit The 2019 Canadian Aerospace Summit

Pacific Aircraft Maintenance Engineers Association (PAMEA Fall Workshop

will explore the global considerations that

5520 Miller Road, Richmond, BC (Jazz

Canadian aerospace companies – and their

Aviation LP location)

Shaw Centre, 55 Colonel By Dr, Ottawa, ON

partners in government, research and education – must keep in mind if they want to stay ahead of the curve: Topics: What are the current challenges to growth, productivity and competitiveness?

This workshop can be used to meet the requirements of CAR 573.06 and is free for all current members. Memberships can be paid

training. Sessions to include: Transport Canada

to know in order to take advantage of

Continuing Airworthiness – Service Difficulty

them? What is Canada doing to face these

Reporting – Jean Grenier, Transport Canada;

challenges and opportunities… and what

Maxcraft Avionics – ADSB information

should it be doing? What strategies are

session – Daryl  MacIntosh, Maxcraft; System

other aerospace nations using to increase

Safety Human Factors refresher – Case study

non-Canadian companies know about accessing the vast talent and opportunity

Question and Answer period – Peter Chick – PAMEA; Pratt & Whitney Canada TBA AME Business Management – Rod Hayward – University of Fraser Valley / PAMEA. For more information, visit

December 3-5, 2019

in making sure that Canadian aerospace

International Association of Airport Executives of Canada TP312 5th Aerodrome Standards & Recommended Practices Training

growth continues to accelerate into the next

Port Hardy Airport, BC

decade and beyond. For more information

Participants will develop a working

about this event, including registration,

knowledge of Canadian aerodrome

a must-attend event for anyone interested

please visit

November 14-16, 2019

book exercises along with group exercises

Helicopter Safety Forum

will develop solutions for increasingly

Vancouver Convention Centre-West, 1055,

complex problems. Participants will depart

Canada Place, Vancouver, BC

with an understanding of what is required

HAC Convention & Trade Show is a three-

to attain and maintain airport certification.

trade show that provides immense scopes for the progression of aviation industry. This business affair will increase the technological improvement of the aircraft sector all over the world. For more information, visit

November 18-20, 2019 Air Transport Association of Canada 85th Canadian Aviation Conference and Trade Show Fairmont Queen Elizabeth Hotel, 900 RenéLévesque Blvd W, Montreal, QC ATAC annual AGM and Tradeshow, with

To get the job done, the exterior of Alaska Airlines’ Boeing 737-800 required more than 2,800 work hours over 24 days, using more than 189 litres of paint—in 44 primary colours and custom shades—to completely repaint the aircraft with the vibrant new livery.

Actual issues will be shared and combined with practical scenarios. Independent open

industry of the nation. It is a commercial

Last month, in collaboration with the Disneyland Resort, Alaska Airlines revealed its latest special-edition aircraft livery, one that offers a whimsical tribute to Pixar Pier, the latest reimagined land at Disney California Adventure Park.

well as the related regulatory requirements.

24th Annual Convention &

enhance the development of the helicopter

Photos: courtesy Alaska Airlines.

standards and recommended practices as

Helicopter Association of Canada

day international event that is intended to


Canada / Transport Canada meeting Summary

speakers from Canada and around the world sector, the Canadian Aerospace Summit is

Alaska Airlines debuts Pixar Plane

– Gordon Dupont , Systems Safety; AMEs of

in the Canadian aerospace sector? With representing companies of every size and

in its first year. In the past, tourist resorts in Mexico have been criticized for doing little to benefit surrounding populations, which are often made up of poor communities.

snacks will be provided for all those that RVSP by November 14. Good for recurrent

and around the world? What should

The state said the tax will be designated for “use of infrastructure” and will be used for “social service works.” It is estimated that the tax will generate 490-million pesos, approximately CA$33,746,000,

prior to the event. Light refreshments and

the industry, and what do companies need

aerospace industries, both domestically

Zadun, a Ritz-Carlton Reserve property, is the newest luxury hotel available in San Jose del Cabo.

for at the door or on the PAMEA website

Where are the emerging opportunities for

their competitiveness and empower their

Starting this month, visitors to the Mexican state of Baja California Sur, home to popular resort cities such as Cabo San Lucas, San Jose del Cabo and La Paz, will be charged a new tourist tax of 350 pesos, equivalent to about $24 Canadian. This surtax will be charged directly to tourists and will be payable at kiosks located in the state’s airports. This will be thee first time that a Mexican state directly charges a tax to inbound tourists. Other Mexican cities charge tourists indirectly through hotel or airport-use taxes.

Cost: Members $1000; Non-Members $1100. For more information, visit

February 3, 2020 Pacific Northwest Aerospace Alliance 19th Annual Aerospace Conference

Photos: courtesy Alaska Airlines.

Air New Zealand to introduce spacious Economy product

Lynnwood Convention Centre, 3711 196th St. SW., Lynnwood, WA PNAA’s Annual Aerospace Conference brings together more than 650 aerospace professionals, representing more than 350 companies travelling from states, multiple Canadian provinces and countries outside North America. Speakers from top aerospace companies from around the world and top industry analysts provide the knowledge to prepare for the year ahead. An exhibit hall

close to 500 delegates, members, sponsors

of more than 50 relevant companies and

and exhibitors in attendance. Keynote

organizations display the most current and

speakers, prizes and awards. For more

innovative products and services. For more

information, visit

information, visit 

Air New Zealand is currently reconfiguring its Boeing 777200, 777-300 and 787-9 aircraft to fit a stretch zone at the front of the Economy cabin, with up to 42 of these spots. Economy Stretch is a comfort-led improvement to the airline’s long-haul Economy service, with an 88.9-centimetre pitch seat

and amenities such as a premium headset and plush pillow. “We know one size doesn’t fit all and we want customers to have a fantastic experience, whatever the cabin,” said Cam Wallace, chief revenue officer, Air New Zealand. “Economy customers told us they want more space and

comfort and we’re looking forward to giving customers a new option when travelling long haul.” The new product will be available for purchase from early next year and will be offered on all Air New Zealandoperated long-haul flights from late 2020.






Airports JAL Smart Airport service to be implemented at Narita Airport Boarding by seat number trialled by Gatwick Airport to reduce queues

JAL Smart Airport self-service bag drop systems will be available at Narita Airport Terminal 2 in 2020. Photo courtesy Japan Airlines.

Starting in 2020, Japan Airlines (JAL) will begin implementation of its JAL Smart Airport service at Tokyo’s Narita Airport. The service will include a special JAL Smart Airport assistance counter, facial recognition technology and self-service bag drop. The special assistance counter will be available to JAL travellers, starting January 2020. This facility will be available at the

South Group Counter Area in Terminal 2. In spring 2020, JAL travellers will be able to use the airline’s facial recognition technology services at Narita. During the initial check-in process, travellers will have an option to register their photo. Once completed, travellers can proceed through security and board the aircraft without presenting travel documents. From Oct. 28, 2020, JAL

customers will be able to access the airline’s self-service bag drop machines, which allows check in and printing of individual baggage tags to be done at an airport kiosk. Once completed, travellers can simply leave their bags at the counter and proceed toward the boarding gate. In addition to these upcoming improvements, JAL has completed renovations to its First and Business Class lounges in Narita Airport.

SERVING THE AVIATION INDUSTRY HEAD OFFICE / AIRPORT: Tel: (604) 278-3551 • Fax: (604) 278-3291 B.C., Continental USA: Toll-Free 1-800-663-4080 PACIFIC HIGHWAY (BORDER) Tel: (604) 538-8414 • Fax: (604) 538-8148 OFFICES IN: Dawson Creek • Kelowna • Osoyoos Penticton • Vernon • Prince George Whitehorse • Northwest Territories

London Gatwick, the UK’s second largest airport, is trialling a new boarding technique in a bid to avoid queues and congestion at gates. During the two-month trial, digital screens and staff will be placed at Gatwick Airport’s Gate 101 to show passengers the order to board. A range of sequences will be trialled to test whether they make the process faster, more relaxing and, potentially, reduce the need for large numbers of passengers to rush forward at any stage.

Possible sequences include seating people from the back row to the front with window seats first, middle seats next, and aisle seats last. Passengers who have booked priority boarding—or those who require special assistance or are travelling with young families— will still board first during the trial. Modelling indicates that these techniques may be able to reduce boarding times by up to 10 per cent, compared to conventional methods.

Knowledge gained from the trial, as well as feedback from passengers, will be used to decide whether to take this concept forward or not. In theory, passengers who have window seats will not only be among the first to board the plane, but they will also have the priority to use the overhead lockers, as opposed to a firstcome, first-served approach. If the flight is fully booked, all remaining cabin bags would then have to be put into the hold.

Turkey-to-Go for the festive season Allow us to take care of the details while you relax and toast to the season. Turkey-To-Go includes:


• Fresh Baked Dinner Rolls $ • Fraser Valley Slow Roasted Turkey • Sage Infused Gravy (Serves 8 -10 guests) • Local Cranberry Relish • Traditional Yukon Gold Whipped Potatoes • Maple Bacon Brussel Sprouts, Orange Essence • Sage and Cranberry Stuffing • Pastry Chef John’s Pumpkin Pie with Candied Pumpkin Seeds and Cranberry Chantilly Boxed and ready for pick-up with one step left for you: heating the meal.

  Heating instructions included.

*Orders are required by Dec 20. Pick-up times may be scheduled on Dec 24 & 25.

TO ORDER: call 604-248-3281 or email

12 •





Neighbourhood Restaurant Guide Breakfast | Lunch | Dinner MARINE DRIVE

Terminal at the Esso Avitat FBO). 5360 Airport Road South. Open for breakfast & lunch 7am-3pm Mon to Fri. Quick & delicious, homemade dishes for eat in or takeout. Enjoy a free small coffee with breakfast. Meals from $5 and up mean one of the best values on Sea Island. Call to order custom catering for your office party or business meeting. (604) 303 0407.






INTERNATIONAL TERMINAL (Before Security) • Freshii: Healthy food-to-go with a unique approach that emphasizes foods you should eat more of instead of focusing on foods to avoid. Open 7am-10pm—Departures Level 3 • Pajo’s Fish & Chips: Nationally recognized as one of the best fish and chips shops in the area. Open 6:30am-10pm—Departures Level 3 • Starbucks: Quality coffee, beverages, pastries, sandwiches and coffee-related products. Open 24 hours—Departures Level 3 • Thai Hang: Fresh authentic Vietnamese cuisine; healthy Pho dishes, rolls, broken rice dishes, Vietnamese sandwiches and beverages. Enjoy signature Vietnamese spring rolls, rice noodle soups and lemon grass chicken. Open 9am-midnight daily—Departures Level 3 • Tim Hortons: Coffee, donuts, Timbits, bagels, muffins, sandwiches and a variety of hot and cold beverages. Open 7am-7pm daily—Arrivals Level 2 • Uno Gelato: Gelato made in the traditional Italian handcrafted method and which embraces a “farm-to-cone” philosophy utilizing the best natural ingredients, sourced locally whenever possible. The company has partnered with Avalon Dairy in the Fraser Valley for its organic milk, Tesfa Farms in Langley for water buffalo milk and Sweet Tree Ventures in Quesnel for BC birch syrup—a natural sweetener, to name a few of their regional producers.Open 10am-9pm daily—Departures Level 3

tapas, plates to share and main course dishes. Now featuring live music 7 nights a week. (604) 248.3281 • Globe @ YVR: Ranked as the 5th best airport restaurant in the world, Globe@YVR offers locally sourced, Pacific Northwest cuisine alongside an exclusive wine list. Breakfast, lunch,


OVER THE BRIDGE(S) • Milltown Bar & Grill #101-9191 Bentley Street, Marpole Receiving great reviews for good food, friendly service and fantastic marina views. Only 5 minutes From YVR across the Arthur Laing Bridge. Open from 11am to late every day. (604) 269-2348;



DOMESTIC TERMINAL (Before Security) • A&W: Breakfast served daily – Bacon ‘n Egger with real bacon and real eggs, hash browns, French Toast. Also, hamburgers, fries, beverages, including A&W’s famous root beer. Open 5am-10pm. Departures Level 3 • Booster Juice: signature premium smoothies, fresh-squeezed juices, hot food, grab & go items & snacks –Level 3 • Starbucks: Coffee, pastries, sandwiches – Departures Level 3. • Subway: Sandwiches, salads & wraps – Departures Level 3 • Tim Hortons: Coffee, donuts, Timbits, bagels, muffins, sandwiches & cold beverages. Departures Level 3. • Toshi Teppanyaki: Japanese cuisine – Departures Level 3 • Wok ‘N Roll: Chinese & Japanese cuisine – Departures Level 3

including Pacific Northwest-inspired

• Urban Crave: Authentic street food featuring flavours from around the world. Artisan sandwiches, hearty entrees & a variety of grab-and-go items. Fully licensed with a variety of cocktails, wine & beer. Open 6am-11pm, daily—Departures Level 3. • Wendy’s: Fast Food—Fresh, never frozen hamburgers, fries with sea salt or a crisp Garden Sensations salad. Open 24 hours daily— Departures Level 3 US TERMINAL • Globe@YVR: Fairmont Vancouver Airport’s award-winning, signature fine-dining restaurant, specializing in Pacific Northwest cuisine. Serving breakfast, lunch and dinner. Open 6am-10pm daily. Level 4 • Jetside Bar: Fairmont Vancouver Airport’s Jetside Bar carries a wide selection of Okanagan & international wines, craft beer, select spirits & its own cocktails. Floor-to-ceiling views of the runways & mountains. Open 11am-midnight, daily—Level 4 SOUTH TERMINAL (Before Security, Food Court) • Galiano Café: Made-to-order breakfasts along with specialty espresso drinks to satisfy early morning travellers. Burger, fries, homemade soups, made-to-order sandwiches, berry yogurt parfaits, breakfast muffins and salads. Miller Road • Tim Hortons

#109 – 5000 Miller Road Open 24 Hours. Lots of free parking. Fast pickup on your way to the Terminal. MCARTHURGLEN DESIGNER OUTLET MALL • BiBo Italian Pizzeria & Restaurant 7899 Templeton Station Rd., Sea Island. BiBo is an Italian pizzeria and restaurant whose owners are passionate about sharing with their customers the simplicity and joy of traditional Italian cuisine that is enjoyed everyday in “la mamma’s” kitchen. Selections include true Neapolitan pizza, fresh handmade pasta, salads, appetizers and meats. While there, enjoy a pre-dinner apertivo from the fully licensed bar, pair your meal with one of BiBo’s delicious wines or indulge in one of the rich desserts—either al fresco on the patio or in the modern dining room. Open from 11:30am to 9:00pm daily. (604) 279.8889.

RICHMOND HOTEL RESTAURANTS • Pacific Gateway Hotel 1500 Cessna Drive. (604) 278-1241 3 The Deck Kitchen+Bar at PGH Patio season is now in full swing at The Deck Kitchen + Bar where you can enjoy the closing days of Summer at Richmond’s brand-new patio dining experience. Developed from the ground up with a focus on the refined waterfront property, enjoy our unique twist on modern west coast favourites on the expansive 7,000 sqft patio at The Deck Kitchen + Bar. Our menu, social by nature, is designed to offer a variety of share plates perfect for casual conversation while taking in the scenic views. A hidden gem overlooking the waters of the Fraser River, The Deck Kitchen + Bar brings you the waterfront dining experience without the hassle of navigating downtown. Whether you’re scheduling your next corporate event or just enjoying an intimate evening out, book a table now to discover why The Deck Kitchen + Bar is Richmond’s best kept secret. Open 11am-midnight. Call to reserve (604) 276-1954

Airport South 1 The Flying Beaver Bar & Grill 4760 Inglis Drive. Come and watch seaplanes land & takeoff right in front of you, while enjoying locally craft brewed beers and the best pub food in the city . Bring your aiport i.d. and receive 25% off of food every Tuesday. Call our complimentary shuttle for a safe ride Wednesday through Sunday nights starting at 6pm. World famous & award winning - since 1995. (604) 273-0278 • Southside Cafe (near the South

dinner and afternoon tea are served daily. (604) 248.3281 • River Rock Casino Resort 8811 River Road • The Buffet—Monday to Saturday and brunch on Sunday. Call (604) 2478935 to make reservations. • Tramonto—Sunday-Thursday 5pm-10pm; Friday & Saturday • •

• •

5pm-11pm. Call (604) 247-8573. Sandman Signature Hotel 10251 St. Edwards Drive Denny’s 24 Hour Restaurant— Breakfast, lunch, dinner (604) 2762853. Chop Steakhouse Bar—Tender cuts of steak, fresh seafood, an expansive and affordable wine list and delicious desserts. Call (604) 276-1180. Shark Club -Casual dining atmosphere. Menu features an expansive selection of food and drink. Daily drink features and high definition TVs. Hours of Operation: Mon. & Tues. 11am-12am; Wed. & Thurs. 11am-1am; Friday – Sunday 11am-2am. Call (604) 276-2609. Sheraton Vancouver Airport Hotel 7551 Westminster Highway Harold’s Bistro & Bar—Breakfast, lunch, dinner. Full menu of contemporary cuisine, wide selection of award-winning B.C. wines, beers on tap and spirits. Breakfast 6am to 11am; Lunch: 11am to 5pm; Dinner: 5pm to 10pm. Call (604) 233-3968. Westin Wall Centre Vancouver Airport

• The Fairmont Vancouver Airport

3099 Corvette Way

(at YVR) –3111 Grant McConachie

• The Apron—Breakfast 6:30am

Way (604) 207-5200 • Jetside Bar: Offering exclusive cocktails and an extensive menu

-11am; Lunch 11:30am – 5pm; Dinner 5pm – 10 pm; Lounge 5pm – 11pm. Call (604) 238-2105.

1 B A R



YVR’s Favourite Bar & Grill

25% 0FF Food

With YVR ID. (Tue Only)

• Breakfast everyday at 9am • 2 for 1 appy’s Sun-Thu from 9pm ‘til close • 25% off Food with Airport I.D. Every Tuesday • DJ’s & Dancing Friday & Saturday Nights • Wings on Special Wednesday & Sunday Nights WE’RE ALWAYS LOOKING FOR GREAT EMPLOYEES! BRING IN YOUR RESUME TODAY. 4760 Inglis Drive, Richmond BC Sun - Mon: 9am - Midnight / Fri & Sat: 9am - 1am



Richmond News Richmond to host Canada’s largest sports congress in 2022






CrossWord ACROSS 1 Fellow 5 Toward the future 10 Large New Zealand parrots 14 Singer ____ Horne 15 Jewelled headdress 16 Initial wager 17 A blue blood 19 Put away 20 Friend 21 Writing fluids

The City of Richmond will welcome Canada’s largest gathering of sports tourism leaders and professionals when it hosts the Canadian Sport Tourism Alliance (CSTA) Sports Event Congress in 2022. The conference will draw several hundred national and provincial sport event rights holders, tourism professionals, educators, event management firms and suppliers to Richmond, where they will discuss and shape new and exciting opportunities to promote sport tourism locally and across the country. “The City of Richmond is a premier destination for sport event hosting in Canada, and around the world,” said Mayor Malcolm Brodie. “Since establishing the Richmond Sport Hosting Office a decade ago, the City now attracts over 75 major sporting events annually and we are excited to welcome back Canada’s top Sport Tourism professionals and event rights holders for the Congress.” The 2022 CSTA Sport Events Congress will be held at the Sheraton Vancouver Airport Hotel on Westminster Highway, Richmond from March 22-24, 2022. It will be the second time the event has been held in the city, having previously hosted in 2012.

“Richmond Sport Hosting is extremely excited to be hosting this prestigious event,” said Pamela Lacroix, manager of Richmond Sport Hosting. “Over the past year, we have worked collectively with the Richmond Hotel Association, Richmond Hotel Destination Association, Tourism Richmond and others to develop a hosting plan that will truly showcase the growth our city has seen since we last hosted this event in 2012. We are excited to work with the CSTA to give all 2022 Sport Event Congress delegates an exciting and memorable experience.” Before coming to Richmond, CSTA will host its annual Congress in Edmonton next year and then Ottawa in 2021. Winnipeg will stage the Congress in 2023. “By taking our Sport Events Congress across the country, delegates get to see first-hand the various facilities and options for staging events in our host cities,” said Rick Traer, CEO of Canadian Sport Tourism Alliance. “Richmond were wonderful hosts in 2012 and we look forward to coming back to experience what it has to offer along with another outstanding lineup of speakers, engaging content, interactive displays and networking activities.”

22 A colourless flammable gas 24 Estimated Times of Arrival 25 Made dim or indistinct 26 Warm-blooded vertebrate 29 Choice cut of poultry meat 30 With full force (archaic) 31 Damp 32 A fabric woven from goat and camel hair 35 Tirade 36 Small slender gulls 37 coastal city in northeastern Malaysia 38 22nd letter of the Greek alphabet 39 Edible preparation of Indian hemp 40 Detection by reflected sound waves 41 Psychedelic cactus native to Mexico 43 Licorice-flavoured seeds 44 Nation 46 In two parts 47 Genus of erect balsam-scented herbs 48 Thrall 49 Another name for Tokyo 52 Jacob’s brother (Bible) 53 Bewildered 56 Celebration 57 More freezing 58 Matured 59 Sleigh 60 Genus of goats

Reach RICHMOND & SEA ISLAND with the Power of 2 Newspapers!

61 Derogatory term for cheats.

DOWN 1 Applaud 2 Queen of the gods (Greek mythology) 3 A blue dye 4 Dance step 5 Characterized by avoidance of traditional Western tonality 6 Derogatory term for unsophisticated people 7 Hearing organs 8 Macaw 9 Having no known beginning 10 Bowls of boiled buckwheat 11 Provides amusement 12 Make amends 13 Stitched 18 A moon of Saturn 23 Projection from which milk flows in mammals 24 Send forth 25 Take along 26 Residue from pressing grapes 27 Nursemaid 28 Influence deviously

29 Put up with something 31 Substantive 33 Hillside 34 Affected manners or behaviours 36 Relating to the chest or thorax 37 Churn or seethe 39 8 bits (computer term) 40 Big foul up 42 Resulted 43 Goddess of the dawn (Roman mythology) 44 Cooks 45 Common black European thrush 46 Yield 48 Trim or cut 49 Nervous 50 Profound 51 Probabilities 54 South American wood sorrel 55 Harass.

See solution for crossword on page 14.

Name that Aircraft LAST MONTH’S WINNER:



SEA ISLAND RICHMOND SkyTalk Monthly. 18K Readers

Answer: Send the correct name of this aircraft (make and model) and you could win a

Win a $25 Gift Certificate to RICHMOND SENTINEL Twice monthly. 33K readers per issue 66K readers per month




604.644.9067 or 778.297.7108

de Havilland DH.104 Dove


4760 Inglis Drive, Richmond, BC Send your answer: Email; Mail to: #181-4438 West 10th Avenue Vancouver, BC V6R 4R8 A draw will be made from all correct entries received by November 30, 2019. The winner’s name will be published in the December 2019 edition of SkyTalk and at

The de Havilland DH.104 Dove is a British short-haul airliner developed and manufactured by de Havilland. It was a monoplane successor to the prewar de Havilland Dragon Rapide biplane. The design was stipulated to be a British-designed, short-haul feeder for airlines.

14 •





Tips to drive safely on the road this season

Auto Repair and Maintenance By Bernie Pawlik

Winter gets a bad reputation for difficult driving conditions and while it’s well deserved, fall also can pose some surprisingly difficult driving challenges. Hot and cold weather, extra rain, possible snow, slick fallen leaves, sun glare and more turn Solution for November 2019 Crossword.

Courtesy of Mirroreyes Internet Services Corporation

fall driving into a challenging experience. Simple things like checking your washer fluid, lights and wiper blades can go a long way in keeping you safer while driving in the fall. Arm yourself with these tips, and look forward to a smooth driving season: Defroster Proper defroster operation is critical to clear condensation and thaw frost from the windshield, rear window glass, or side windows of the vehicle. In addition, a properly functioning air conditioning system is vital to defog the windshield quickly. If you have any questions about the functionality of

these components, you should have them inspected. Battery When you turn the ignition key to start your car, everything depends on the battery hidden in the car’s engine compartment. Car batteries don’t have to work too hard in the summer, but when the temperature drops and the winter chill sets in, stay alert because it’s that time of the year that the battery may be prone to failure. With the added electrical load placed upon it— extended usage of defroster, windshield wipers and lights during fall and winter season— a strong battery is critical. Have your battery tested to be sure

Auto Repair Services you can count on!

We have been providing quality car care in Vancouver, BC since 1980. We’re focused on providing you honest and professional automotive repair and auto maintenance services . Our quality certified technicians employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.


Voted 18 Times “Best In Vancouver” for Auto Repair.

Vancouver’s Award Winning Auto Service Team. 5 minutes from YVR.

Call us today 604-327-7112 30-966 SW Marine Drive, Vancouver Just east of Arthur Laing Bridge

it’s up to spec and won’t let you down. Head lights The car’s head lights and tail lights are more important than ever during the rainy season—not just for illuminating the environment when it’s dark and stormy, but also to indicate your position clearly to other road users. Make sure your head lights are clean, working properly and correctly aimed. Tires The tread depth on your tires should be regularly checked to help avoid sliding and skidding on the roads while braking. If the tire tread becomes too shallow (a tread depth of less than 4/32 of an inch), the tire will no longer provide the space for which water can escape when roadways are wet—particularly important for Vancouver weather. Remember to install winter tires before the end of November to avoid the Vancouver snow tire rush. Wiper Blades Forward visibility is one of

the most important safety factors in rainy conditions. The average set of wipers will last between six months to one year, depending on conditions such as sunlight, salt, freezing and debris that can cause the rubber to degrade. Additional tips for driving conditions: Sun glare Sun glare is stronger in the fall. Keep sunglasses in your glove compartment for those days when there is high sun glare. Frost on windows Make sure you have a scrapper in your car to clean frost off the windows. Warm your car up and ensure you have good visibility before you drive. Reduced visibility with less daylight With less daylight in the fall, it becomes difficult to see children, pedestrians and cyclists. So always be alert and pay attention to the situation outside your vehicle. Low beams for fog Low beams give you better

visibility when driving in foggy conditions. High beams reflect off the fog and make it more difficult to see. Use your fog lights if your vehicle has them. Don’t brake on leaves Wet leaves can be as slippery as ice. Drive slowly through them and avoid hard braking. Leaves may obscure lane lines and other road markers, so pay attention to the edge of the road and take care to stay in your lane. Be careful on bridges As the temperature begins to drop, morning frost can leave icy patches on bridges, overpasses and shaded spots on the road. Slow down. There are many pleasurable drives to enjoy during the fall season, but be prepared for the changing light conditions, fog, reduced visibility and changes to your car. Knowing these factors will ensure your safety and those with whom you share the road.



Transmission Specialist since 1964. JAGUAR • MERCEDES • PORSCHE • BMW • AUDI • Automatics • Standards • Clutches

• Differentials • Trucks & RV’s

FREE Courtesy Cars • 604-873 - 6361 1111 Kingsway, Vancouver, BC








Tel: 604 736-6754 • E-mail:


22,000 Readers Every Month | $17.50 Per Col Inch


we’re here for you! Vancouver Airport Chaplaincy Pacific Coastal Airlines is looking for a permanent full-time Aircraft Maintenance Engineer Category “M”. This position is based out of a hangar located near the South Terminal building at the Vancouver International Airport in Richmond. Aircraft Maintenance Engineer - Category “M” role requires adherence to the highest level of safety standards and the ability to follow policies and execute procedures, utilizing skill and knowledge, to identify and prioritize operational problem areas. Qualifications:

a Quiet Place...

...for quiet reflection, prayer, meditation relax, listen to music, eat your lunch, read a book.

a Safe Place... Please visit us on International Arrivals Level 2, or contact us by phone: (604) 303-3010 or email: :


• Valid Transport Canada AME license - category M1 and M2 • Experience working on SAAB 340 and Beech 1900 is a strong asset • The ability to obtain and maintain a RAIC and an AVOP • Ability to travel as required • Strong written and oral communication skills • Ability to work well in a team environment

WHY PACIFIC COASTAL AIRLINES? Company Culture: We honour our company motto of People Friendly, People First for both our employees and our passengers. We encourage a positive, caring workplace and put a high value on collaboration, accountability, and loyalty. We are inclusive, respectful, and have a friendly corporate culture. Compensation: Wages range from $28.35 - $40.30/hourly. We recognize and value industry experience by offering competitive compensation commensurate with prior experience as well as a company-match Group RRSP to assist with retirement planning.

Care products coming soon “fortune favours the bold... land belongs to the sheep” B & B ACCOMMODATION

Health Benefits: We offer a standard benefits package consisting of health, dental, vision, travel medical, BC MSP, life insurance, AD&D, short-term disability, long-term disability, an employee and family assistance program, paid sick days, and paid personal emergency days. Travel Benefits: We offer excellent travel perks within the Pacific Coastal network for employees, their families, and their buddies. Also available to employees and their eligible family members is standby travel on many other airlines across the world. Additionally, employees are eligible for corporate discounts with various hotels and restaurants within the communities we serve as well as steeply discounted cargo shipping within the Pacific Coastal Airlines network. Employee Programs: We have employee recognition and reward programs, a milestone service recognition program, employee appreciation events throughout the year, and an online learning and development program. If this role interests you, please visit our career website at www., or e-mail your resume to jason.nieczy@ Pacific Coastal Airlines is an equal-opportunity employer. We are committed to a policy of non-discrimination in all of our employment practices. We welcome and encourage applications from all qualified individuals, regardless of ethnicity, gender, disability or any other identifying characteristic.

Chestnut Tree Bed & Breakfast Comfortable accommodation, with special discounts for airline personnel. Five minutes from airport, in Richmond. Free pick-up to and from airport. Phone Penny or Ross (604) 273-1198 E-mail:

16 •




2020 Best Classic






T O U R Milan • Maranello Modena • Florence • Siena with Tuscany side trip.

September 13 –23, 2020 11 Days / 9 Nights (Includes 2 travel days)

The 2020 Emilia Romagna “Land of Motors“ Tour is an escorted tour of northern Italy’s famous Motor Valley, plus Florence and the Tuscany Riviera. The area is home to Ferrari, Maserati, Lamborghini, Pagani and the annual Gran Premio Nuvolari Mille Miglia Classic Rally and Show Event in Siena. Museums, private collections, factory tours and racetracks will be a central part of a full calendar of events that will also include outstanding sightseeing, 4-star hotels and a Tuscany tour plus legendary Italian cuisine and wine.

TO U R n Return Airfare Vancouver / Milan / Florence / Vancouver I N C LU D ES: n 9 Nights accommodation including breakfast & 8 dinners

n 4 star or better hotels Book Now for this n Entry fees to all confirmed venues, per itinerary Early Bird n Luxury air-conditioned private coach transfers Discount! n Flex airport departures with optional ground-only package

6,195 EARLY BIRD DISCOUNT RATE: AIR & GROUND Package, Per Person, based on Double Occupancy (plus taxes) $ 4,995 EARLY BIRD DISCOUNT RATE: GROUND Package Only, Per Person, based on Double Occupancy (plus taxes)


Single Occupancy pricing available on request.

Contact Now For Advance Registration & Tour Itinerary Metro Travel & Tours Ltd. / Sena Travel More than 40 years travel agency expertise Elizabeth Csupity, Owner Tel: 604-317-7559 • Email: Lorill Fochaey, Travel Consultant Tel: 604-525-3811 • Email: TOUR HOSTS: Patrick & Joan Stewart WESTERN DRIVER • Tel: 604-736-6754 • Email:

WESTERNDRIVER.COM in association with ALL BRITISH CLASSIC CAR SHOW ABFM 2020 & Best Classic Tours Patrick Stewart 604-644-9067

Profile for Skytalk Newspaper

SkyTalk November 2019  

Your Airport & Sea Island Community Newspaper

SkyTalk November 2019  

Your Airport & Sea Island Community Newspaper

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