Page 1

JULY 2009

The green wall at YVR-Airport Station.

The greening of YVR

Photo: Randy Sharp.


high and 11.6 metres wide, and houses

know that Canada Line is scheduled

27,391 individual plants on 2,107 pre-

Architecture to use the best available

to open at the end of summer 2009,

vegetated panels that are vertically fixed

technology and shade-tolerant plants for

three months ahead of schedule.

to a structural frame.

An automatic

the green wall application. Plant species


The green wall measures 17 metres

news and recent SkyTalk issue, you’ll

with Sharp &



Diamond Landscape

Crews are busy putting the finishing

drip irrigation and fertilization system

were tested and carefully selected for

touches on the three Canada Line

keeps the plants healthy and the wall

long-term performance based on years

stations located on Sea Island, and one

looking great throughout the year. The

of experience with plant installations in

of the most interesting new additions

range of different foliages, variety of

Japan and on the west coast of Canada.

is a green wall installed along the north

colour and blossoms from the evergreen

They include: Green Euonymus, White

side of YVR-Airport Station. YVR is the

perennials create a “four seasons”

Euonymus, Mondo Grass, Christmas

first Canadian airport to install the

effect. The tapestry wall is mostly in the

Fern and Bergenia, which blossoms with

largest living wall in North America.

shade, yet receives the early morning

purple flowers in the spring.

Designed by Sharp & Diamond

sun from April through September.

The best views of the green wall can be

Landscape Architecture, the vegetated

Besides aesthetics, the wall has multiple

found from the Departures-level walkway

wall is a giant living tapestry that



connecting the International Terminal to

connects YVR-Airport Station to Chester

evaporative cooling, air purification and

the parkade, or from Chester Johnson

Johnson Park, and features flowing

acoustical control.

Park, located on Level 2, just outside of

waves of foliage, colours and textures.

Harnessing energy from the elements


The Airport Authority’s Engineering

the International Terminal. 

Hot tips for cool travel Pack with safety and security in mind. Carry-on luggage should contain items that are essential to your trip, including


money, identification, travel documents,

VR is the proud new home of the

labeled medication, cameras, and any

first solar wind turbine lighting

valuable items.

system to be installed at any

Items not allowed as carry-on include

airport in Canada.

sports equipment such as golf clubs and

The Airport Authority worked closely

baseball bats, and certain camping gear.

with NAV Canada and Vancouver-based

A complete list of items not permitted

Evergreen Technologies to install this

in carry-on baggage is available through

innovative solar wind turbine, which



supplies continuous off-grid power to illuminate a pumping station alongside Grant McConachie Way and the Canada

Fast facts about

Check in online and print your boarding pass before you leave for the

warm-weather adventures. To ensure

See TRAVEL TIPS page 4

and onto your holiday. Line, while reducing greenhouse gas

worldwide electricity use;

emissions. Mounted on a lamp standard, the

This innovative project was led by the Airport Authority’s Energy Reduction Team, consisting of members

is growing rapidly, doubling

installation consists of an Innoair


between 2005 and 2008;

1,000-watt wind turbine and an InnoPV


• As of May 2009, 80 countries around the world are using


Before you leave the house: Confirm travel details in advance.


One week before your trip, confirm


reservations with your airline and

photovoltaic solar panel, which together

collaboratively to find ways to reduce

determine baggage specifics, including

are expected to generate approximately

energy consumption and minimize the

the allowed number, size and weight of

some form of wind power

2,000 kilowatt hours (kWh) of energy

impact of airport operations on the

baggage pieces.

for commercial purposes.

annually. This single off-grid turbine

environment. This solar wind turbine

Countries with relatively

is expected to reduce greenhouse gas

system is a great example of an

restrictions continue to apply for liquids,

high numbers of wind power

emissions by 1.8 tonnes every year.

innovation that has both environmental

gels and aerosols in carry-on baggage.

installations include Denmark,

Power generated at the lamp standard

and operational benefits for YVR.

Each passenger is allowed a one-litre

Germany, Spain, Portugal, the

is being monitored through a wireless

Look for YVR’s wind solar wind

clear, closed and resealable bag with

Republic of Ireland and the U.S.

software program that records all energy

turbine on your next trip down Grant

containers no larger than 100ml placed


McConachie Way.


* YVR is the international aeronautical designation for Vancouver International Airport.




turn to sunny beachside holidays and

these travel tips for getting through YVR

approximately 1.5-per cent of


Authority (CATSA) at

enjoyment with minimum stress, follow

• Wind power produces


t’s the time of year when thoughts

your summer getaway offers maximum

wind power: • Wind as a source of power


f you’ve been keeping an eye on the





inside: Porter service


2010 Official Posters Page

Haida Gwaii, a world away Crossword



2 5



2 •





Porter Service: 56 years at YVR

Air Canada and Jazz flights now pet-friendly



ince 1953, friendly faces wearing

red caps have helped many a

tarting this month, passengers on

passenger with their luggage at

Air Canada and Jazz flights will

Vancouver International Airport (YVR).

be able to bring cats and small

Porter service at YVR began its operation

dogs onboard their flights, provided

when the airport was just the South

the pet carrier can be stowed under the

Terminal more than 55 years ago.

seat. Only one pet is allowed on board per passenger and there are restrictions

Today, up to 50 porters work at YVR

on in-cabin access on some international

during peak periods, all of whom help

destinations. The maximum allowable weight of the pet and carrier combined is 10

of in-cabin pets on each flight out of

the millions of passengers who arrive

consideration for passengers with pet-

and depart Vancouver annually. Recognizable by their distinctive red

related allergies. Pets in approved carriers may also

caps and for transporting hefty piles of

Passengers are required to pre-regis-

travel as checked baggage on Air Canada

baggage, porter service started at YVR

ter their pets within 24 hours of booking

aircraft that possess temperature-

when transportation began to shift from

a ticket. Cost for in-cabin transport is

controlled and ventilated baggage

the rail to the air. A key fixture at YVR,

$50 return in North America and $100


porters often provides more than just



return on international flights. Air Canada is limiting the number




baggage service. “We help people get from one point

Cleveland Hays, newly-retired from a 45-year tenure at the airport.

Jagdish Chand, president Vancouver Skycap Ltd., operators of the airport’s porter service.

to another smoothly—from taking a

“One of our regulars would only let

group from the Customs Hall to the

us porters take his luggage and park

Domestic Terminal or helping someone

the car for him,” Hays recalled. “This

check-in quickly to make their flight—

was a long time ago, but we would take

we want to make someone’s experience

his luggage right up to the aircraft hold

great,” said Jagdish Chand, president,

and load it in, and take it out when he

Vancouver Skycap Ltd., operators of the

arrived home. You’ve got to know your

porter service. “We’re often the first and

customers and they’ve got to know you.

last face a customer sees at the airport;

I always say that we’re in the people

we want that customer to remember


what great service they had at YVR.”

A business partner of Vancouver

Helping travellers is at the core of the

Airport Authority, Vancouver Skycap

porter service business. This philosophy

owns and operates the porter service,

has endured for more than 55 years

which is available at all YVR arrival and

and many employees develop long-term

departure areas. Porters will help with

relationships with their clients.

up to three bags for a flat rate of $10,

Newly-retired Cleveland Hays worked as a porter at YVR starting in 1964.

with $2 for each additional piece of luggage.

During his 45-year tenure at the airport,

Often acting as an information source

he has developed many friendships

as well as a luggage service company,

with both colleagues and clients. Long-

porter service is a fixture at YVR. Thanks

standing clients would often call Hays

to their strong customer relationships

ahead of time to ensure his friendly

and repeat business, porters ensure that

smile was waiting at the curb when they

each and every traveller at YVR is taken


care of.

Dr. Gianni Pisanu, Dentist Golf Tournament • Gala Dinner • Auction

The airport community’s premiere fund-raising charity event. YVR Golf for Kids brings together the airport community to raise funds to help support children’s charities in the Lower Mainland. Now in its 18th year, this premiere event has raised more than $2.5-million dollars! Book your tickets now; this event is always sold out. Many levels of sponsorship opportunities available.

Thursday, August 20, 2009


Mayfair Lakes Golf & Country Club, 5460 No. 7 Road, Richmond, BC. “Shotgun” start. Dinner & Auction at Best Western Richmond Inn Hotel & Convention Centre, 7551 Westminster Highway, Richmond, BC Visit and download a registration form. Telephone: 604. 737.7079 Fax: 604.737.7089 Email:

Granville Centre for Dental Wellness 8357 Granville Street (67th & Granville Street) Vancouver Conveniently located only 10 minutes from the airport

Dentistry • Cosmetic Dentistry • Family • Botox • Implants • Invisalign • Veneers Fillings • White • Bleaching All major insurance plans accepted

604.261.8164 Evening and Weekend appointments are available





• 3

President’s Corner

Community Corner

By LARRY BERG, President and Chief Executive Officer

Successful Provincial Tour Wraps Up


New Facilities to deliver an exceptional experience ancouver Airport Authority’s mission is to serve our

operations to welcome the world. We sat down and looked

community by building outstanding airports. And as

20, 30, 40 years ahead to plan an airport that can effectively

we near completion of our $1-billion capital program,

service aircraft and passengers of the future.

many of our facilities will be opening just in time for summer

An important part of our capital program was to ensure all

travel. This summer will see some significant milestones reached

the art and architecture reflects the various regions of British

in our capital program including the opening of the Domestic

Columbia. The International terminal’s food court mimics the

Terminal’s C-Pier, Domestic Terminal Level 3 enhancements,

look of Steveston Wharf for example; and C-Pier is themed

Link 2 and Canada Line. Operational in early July, YVR’s 6,800

around Sea to Sky with a large rock wall similar to that found

square-metre C-Pier expansion houses new gates, art, retail

on the Squamish highway.

outlets as well as new food and beverage options for domestic travellers.

assessing how we can better serve our customers and

In 2009, more than six million people travelled through C-Pier. The expansion provides added space and gates for our business partners, and is used primarily by Air Canada.

Paul Levy, vice president, planning 2010 Olympic and Paralympic Games for Vancouver Airport Authority, on his recent visit to Williams Lake to announce the B.C. Community Showcase program.

We build and plan for the long term and are always

communities. Our planning process is extensive, as was seen in 2004 when we underwent three years of public stakeholder consultations to develop the YVR: Your Airport 2027, 20-Year

team returned home at the end



of June from a month-long tour

selected with the help of the local

Adding to the list of openings, the first phase of the Link

of British Columbia to kick off the YVR

Spirit of BC Community Committees.

2 project opened in June. The area connects the Domestic

to the hard work from our staff, contractors and business

B.C. Community Showcase program.

Now, it’s up to each filmmaker to

Terminal’s A, B and C-Piers as well as the International

partners. This is an exciting start to the summer travel season

profile what’s special about their

Terminal for passengers connecting through YVR.

with more projects coming online this fall including the

he Airport Authority’s 2010

The program has taken Airport






C-Pier can accommodate larger aircraft, and its amenities, the



region—whether that’s Okanagan wine

the Harbour City (Nanaimo) to the

country, sport fishing in Terrace, or


surfing in Tofino.


representatives Capital


Canada in

Response to the program has

between. In total, Airport Authority

been very positive, with hundreds of

representatives visited 15 communities

community members attending the 15

across B.C. to present each with a

cheque presentations, and thousands

cheque for $10,000 to create an original

more learning about the program

three-minute video that celebrates what

through extensive province-wide news

makes their corner of the province so






unique—and worthy of a repeat visit by

Come early fall and through the

international travellers coming to British

end of the Paralympic Games in

Columbia for the 2010 Winter Games.

March 2010, the completed films will

As the Official Airport of the 2010

be shown on select video screens

Winter Games, YVR has the unique

throughout the airport and online at

opportunity to showcase the province

and country to the millions of visitors

The following B.C. communities

expected to pass through the airport

are participating in the program. With

between October 2009 and March

direct flights to YVR, each community

2010, and this video program will do

provides visitors with a gateway to

just that.

the various regions of the Province:

Please visit

Campbell River; Castlegar; Cranbrook;

to read more about the provincial tour,

Fort St. John; Kamloops; Kelowna;

and enjoy the online photo gallery

Nanaimo; Penticton; Port Hardy; Prince

featuring highlights from recent

George; Prince Rupert; Terrace; Tofino;

community visits.

Victoria; and Williams Lake.

art and architecture ensure visitors know they’ve arrived in

Master Plan. You can find a downloadable copy on our website,

British Columbia.

All of these projects started more than 10 years ago, when we developed a capital program to enhance our facilities and

The projects were ready on-time and on-budget thanks

Canada Line and Security In Advance of Pre-Clearance project in U.S. transborder departures area.

Name that Aircraft

Last month’s winner:

Ryan Schutt Aldergrove Answer:

Honda HA-420 HondaJet

Send the correct name of this aircraft (make and model) and you could win an

$80 carload pass to the 2009 Abbotsford International Air Show.

Send your answer by Email:;

Fax: (604) 736-6750; Mail: SkyTalk, 306-5400 Airport Rd South, Richmond, B.C. V7B 1B4.

A draw will be made from all correct entries received by August 1, 2009.

The HondaJet made its maiden flight in December 2003, and debuted to the public at Oshkosh, Wisconsin, in July 2005. In August 2006, Honda and Piper Aircraft announced a partnership to market the HondaJet. The company began taking customer orders for HondaJet in the fall of 2006, and estimates deliveries to begin in 2011 at a price of approximately $3.65-million US. The plan is to build 70 jets per year.

The winner’s name will be published in the August issue of SkyTalk.

Your Airport & Sea Island Community Newspaper JULY 2009 | Vol. 16 | No. 8

YVR SKYTALK, the official newspaper of Vancouver

RICHMOND OFFICE: Suite 306 - 5400 Airport Road South Richmond, BC V7B 1B4 Tel: 604-736-6754 • Fax: 604-736-6750 Email:

International Airport, is owned and published monthly by Westco Marketing Ltd. for the travelling public and the more than 27,000 people who make up the airport community at YVR. No portion of this publication may be reproduced in whole or part without the written permission of the publisher. ASSOCIATION OF AIRPORT PUBLICATIONS P.O. Agreement #1676261

Printed on Recycled Stock using vegetable based inks Please recycle this product.

Publisher: Associate Publisher: YVR Editorial Liaison: Contributing Writer: Creative / Production: Photography:

Patrick Stewart Joan Stewart Alana Lawrence Kate Donegani Peter Kutney James Martin Jim Jorgenson

4 •





Airfield trucks wow Canada Day crowds


uly 1 Canada Day celebrations

Vancouver Airport Authority’s airfield



vehicles which made a big impression—

thousands of people who came to

the OshKosh Striker airfield fire truck,

watch the community-focused parade

a brand new OshKosh snow sweeper

and enjoy the famous salmon barbeque

and a hybrid airside safety pilot car.

and family festivities.

In preparation for the 2010 Winter



With Malcolm Brodie, Mayor of

Olympics, the sweeper is a new addition

Richmond leading the parade, more

to the fleet of vehicles that keeps the

than 100 entries including decorated

runways and taxiways clear during snow

floats, community groups, marching

storms. Airport Authority staff flanked

bands, vintage vehicles, sporting groups

the trucks on either side waving at the

and organizations turned out for the

crowd and handing out stickers. Big eyes


and amazed expressions greeted the






trucks as they made their way along the

parade route. People were amazed to see

headed to the Steveston Community

these oversized, strange-looking trucks

Centre for the festivities including arts

that are so different from anything seen

and crafts, children’s activities, trade

on city streets. Along the entire parade

and food fair and the salmon barbeque

route, the community clapped and

where more than 1,200 pounds of wild

cheered, waving Canadian flags.

salmon filets were grilled over open

Following the parade, the crowds


Travel Tips from page 1 airport. YVR’s FasTrack web check-in

hours prior to an international flight.

puts online check-in for most major

Have a parking plan; a printable

airlines serving YVR in one place at

parking coupon is available on YVR’s Some airlines now offer


mobile check-in on handheld devices.

Once you’re at the airport: Arrive early. Particularly during the peak summer season, allow ample time to check in, clear security and board your flight. Typically, that’s at least 60 minutes prior to a domestic flight, 90 minutes prior to a U.S. flight, and two

Bring proper documentation for your flight. All the latest information on ID requirements is available at If you haven’t already checked in online, take advantage of YVR’s selfserve check-in kiosks to print your boarding card yourself. And keep your travel documents within easy reach. Questions? Keep an eye out for YVR Customer Care staff, dressed in distinctive red vests, or a Green Coat Volunteer. More than 100 representatives will be working every day, ready to answer your questions or lend a helping hand. Your trip starts at YVR. With any extra pre-board time, pick up a lastminute essential, grab a bite to eat or simply relax and get a head-start on your holiday.


Vancouver 2010 Official Posters feature stylized maple leaf


n a nod to Canada’s most widely




• 5

Customs Customs Brokers & Consultants Brokers

Summit Customs Brokers “Aviation Specialists”

recognized symbol, the maple leaf has been given pride of place on

Head Office / Airport Airport Office: Tel: (604) 278-3551 FAX (604) 278-3291 B.C. Cont. U.S.A. Toll-Free 1-800-663-4080

the Official Posters of the Vancouver 2010 Olympic and Paralympic Winter Games. One of the most coveted collectors’

Pacific Hwy. (Border) Tel: (604) 538-8414 FAX (604) 538-8148 Offices in Dawson Creek, Kelowna, Osoyoos, Penticton, Prince George, B.C. Whitehorse, Yukon, Vernon

keepsakes of the Games, the official posters of the Games—the 21st produced for an Olympic Winter Games—will have a place in history alongside past Games’

Have Your Car Serviced While You’re Away or While You’re at Work

posters, and are sure to grace bedroom walls, boardrooms and sports facilities around the world. The posters are available at The Olympic





posters are displayed together, the two

x 27-inch offset lithography print to a

and in Whistler, B.C., and at www.

halves of the maple leaf join to create

limited edition 20 x 28-inch Giclee print

a whole, a concept that is a first for

for $150. Limited-edition versions of the

The complementing posters, which

an organizing committee. The Official

posters will also be sold together; these

reflect the signature look of the 2010

Emblems of the Games, and the Games

include embossing, a story on how the

Winter Games, have a bold, contempo-

motto With Glowing Hearts/Des plus bril-

posters were designed and a certificate

rary design and feature a cropped maple

lants exploits, are also on the posters. All

of authenticity signed by VANOC CEO

leaf composed of a vibrant palette of

poster elements are artfully displayed

John Furlong and designer Ben Hulse.

blues and greens found in the natural

on a white wood grain textured back-

landscape of Vancouver and the Sea to


Sky corridor, the Games Host Region. When the Olympic and Paralympic

Did You Know? The Vancouver 2010 Olympic Torch Relay will be the longest relay held in the borders of the Host Country in history. In a just a few months, the Olympic Flame will visit more than 1,000 communities and places of interest as 12,000 torchbearers carry it on its 45,000-kilometre journey.

YVR, two are located in the Domestic

The posters, produced by VANOC licensee

There are three Olympic Stores at





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6 •





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Feature Menu ®

Upcoming Events July 24, 2009

Dreams Take Flight 6th Annual Golf for Dreams Tournament

Redwoods Golf Course, 22011 88th Avenue, Langley, BC Price: $155. Golf, dinner, prizes, live and silent auction. All proceeds from the tournament will help send 125 special needs children from BC on the 17th annual Dreams Take Flight to Disneyland on October 20, 2009. For more information on participating or becoming an event sponsor, please contact Jennifer at (604) 270-5437, or visit

sponsorship opportunities or to join the Games family, visit

August 7, 2009

Abbotsford Airshow Networking Event

Early bird registration (before June 30, 2009) $375 per team. $500 per team thereafter. Prizes, silent auction, beer garden, food, entertainment, slo-pitch. All proceeds go to Rubina Hope for Kids, benefiting the Richmond community. For more information, contact Summit Customs Brokers at (604) 278-3551, or visit

CME / AIABC Chalet, Abbotsford International Airport The Aerospace Industry Association of BC (AIABC) and Canadian Manufacturers and Exporters (CME) are hosting a very special Aerospace and Manufacturing Industry networking event at the Abbotsford International Airshow. The day will begin with an informal networking session with leaders in the aerospace and manufacturing industries, and key Government representatives. In the afternoon, you will enjoy the spectacular Airshow performances from the CME / AIABC Corporate Chalet, which features front row, “show line” seating, delicious refreshments and a fully catered gourmet BBQ lunch in a garden party setting. 10:00 a.m. - Light Breakfast & Networking. 12:00 noon 4:30 p.m. - Lunch and Airshow Program Tickets: $55 - CME / AIABC Members. $75 - Non Members (food, beverages and parking included in ticket prices). Register Online at

2009 World Police & Fire Games

Abbotsford International Air Show

Closing Ceremonies: Sunday, August 9, 2009, Swangard Stadium, 3883 Imperial St, Burnaby, BC The 2009 World Police & Fire Games is a spectacular international sporting event featuring more than 12,000 athletes competing in over 60 sports at approximately 40 venues across the Lower Mainland and Sea to Sky regions. Open to all full time or retired professional firefighters, law enforcement, customs and correctional officers from around the world. Held every two years, these Games bring together the emergency services community for 10 days of sport, celebrating comradeship, community and competition. Organizers are looking for more than 2,500 volunteers to help run the Games. In addition, sponsorship opportunities exist at many levels to organizations world wide. For information on athletic, volunteer and

Static displays, pre-show flying events (model & antique aircraft), flying displays and many more aviation features. General admission includes parking, access to general seating area, display, ground exhibits & concessions. Adults (13+) $25; child (6-12) $10; carload (maximum 8) $80. For more information, call (604) 852-8511, or visit

July 25-26, 2009

Summit Customs Brokers Rubina Hope for Kids 2nd Annual Summer Softball Slam King George Park, 4111 Jacombs Road, Richmond, BC

July 31-August 9, 2009

August 7-9, 2009

Opening Ceremonies: Friday, July 31, 2009, General Motors Place, 800 Griffiths Way, Vancouver, BC

Abbotsford Airport, 30440 Liberator Avenue, Abbotsford, BC

August 13-15, 2009

Airport and Airspace Simulation Conference

Point Roberts Airpark, Point Roberts, WA Second annual educational conference for airport, airline and air traffic control professionals who wish to learn about the latest in management and operations planning of airport and airspace processes. For more information, visit, contact ARC at (360) 945-2962, or email

August 20, 2009

YVR Golf for Kids Golf Tournament, Gala Dinner & Auction

Since 1991, YVR Golf for Kids has supported children’s charities in the Lower Mainland. In addition to Canuck Place Children’s Hospice, the event has unified the airport community towards a countless number of activities for kids. Golf Tournament: Mayfair Lakes Golf & Country Club, 5460 No. 7 Road Richmond, BC. “Shotgun” start. Dinner & Auction: Best Western Richmond Inn Hotel & Convention Centre, 7551 Westminster Highway, Richmond, BC Sponsorship opportunities available. For more information, call Bev Field (604) 737-7079, email www.yvrgolfforkids

September 16-17, 2009

Aerospace Industries Association of Canada (AIAC) Annual Conference

Westin Hotel, 11 Colonel By Drive, Ottawa, Ontario

Details to be announced. Visit,

October 21-23, 2009

Canadian Aviation Maintenance Council (CAMC) 18th Annual Forum and AGM: Human Resource Solutions

Westin Nova Scotian, 1181 Hollis Street, Halifax, Nova Scotia Forum events and workshops. For more information, contact Sharon Côté 1-800-4489715 ext 231, or email

November 15-17, 2009

Air Transport Association of Canada (ATAC) 2009 Annual General Meeting & Tradeshow

Hilton Quebec and Quebec City Convention Centre, 1100 Boulevard Rene Levesque E Quebec, Quebec Details to be announced. Call (613) 233-7727, or email





• 7

New president and CEO joins IAT Management Group By Andrew McCredie


t’s been 80 years since Sea Island

ground rents from YVR to the Federal

in several marketing programs. Looking

strategic objectives and play a supporting

was purchased to build what is today

Government, airport improvement fees,

forward, our objective is to assist in the

role in promoting the Pacific Gateway


air cargo surveys and have participated

realization of the Airport Authority’s




(YVR), all thanks to the legendary Charles Lindbergh. The way the story goes, when the famous aviator excluded Vancouver from his 1927 North American tour in celebration of his non-stop transAtlantic flight in May of that year, citing the west coast city’s lack of a proper airstrip, plans were soon put in place to build one. Today, YVR is the second busiest airport in Canada, processing some 17.8-million passengers last year. And with the 2010 Winter Olympics on the horizon that count is expected to crest 20 million, making YVR one of the top 50 airports in the world in terms of passenger travel. But there’s a whole other side to YVR that few passengers ever see, and one that figures just as prominently in the airport’s Pacific Gateway Strategy as does passenger travel. The aptly named Cargo Village is located near YVR’s passenger terminals, but as the name implies is a village onto itself. It is home to more than 150 companies—including air carriers, customs brokers, freight forwarders, agents and handlers—that provide a full range of cargo services for shipments of all shapes and sizes. And just as every well-run village needs a good city manager, the Cargo Village has a company well versed in aviation cargo operations. According to the company’s website, International Aviation Terminals (IAT) is “engaged in the development, ownership, construction and active management of quality airport-based warehouse, ground service equipment, hangar, flight kitchen and office facilities for our customers.” In other words, everything the average traveller never sees or even thinks about during a trip to the airport. In addition to its YVR operation, IAT operates similar airport facilities in Calgary, Edmonton, Saskatoon and Winnipeg. Zachary George joined IAT as president and CEO earlier this year, after nearly a decade in New York working in investment management. The 31-year old father of two young children was born in Houston, but is a Canadian citizen who graduated from Simon Fraser University and received law degree in New York. His first order of business was to streamline operations, and just a month or so into the job achieved that goal with a number of cost-cutting measures. In addition to cost-cutting, George also has other measures on his agenda. “At this point we are starting to see stressed and distressed real estate and other business opportunities emerge in North America. Our strong balance sheet positions us well to capitalize on the right strategic opportunities.” With the economic downturn of the past six months, YVR cargo volumes have dropped to levels not seen since 1994. To that end, George said IAT’s role in Cargo Village and the other facilities it operates in Western Canadian cities has never been more important. “We are focused on controlling rising operating costs and working with our tenants to understand their business needs and strategy in a difficult economic environment.” Likewise, IAT is working closely with the Airport Authority to chart a course

Zachary George

through the turbulent economic climate that will benefit all stakeholders. “Historically, we have supported Vancouver Airport Authority on issues such as open skies, the third runway, the Canada Line, the reduction in

8 •





Manila-bound sea lions stop over at YVR


n any given day YVR’s air

manager, western region. “We coordinate

cargo community, strategically

all the logistics with the cargo handlers

located immediately adjacent

and airlines as well as the in-flight

to aircraft operating areas, handles the

handler who usually accompanies the

shipment of a variety of goods ranging

live cargo.”

might be a first in the airport’s recent history. The cargo of sea lions comes under the category of live animal transfer

Chile to Vancouver, with the ongoing

Accompanying the Chilean sea

flight to Manila being handled by

lions on their long journey to Manila

Philippine Airlines. The cargo handling

was marine mammal veterinarian Dr.

component was carried out by Swissport

Douglas Hammond who has spent

Cargo Services.

more than 40 years in this specialized

Some of Sea Air’s most exotic cargo

and its shipment is a speciality of Sea Air International Forwarders, one of the world’s largest animal transfer


shipments processed at YVR have included a Beluga whale, dolphins shipped to the Vancouver Aquarium,


(ABOVE) The young sea lions being transferred by forklift to Swissport Cargo Services at YVR.

Air Canada flew the sea lions from

from the mundane to the exotic, but the transport of six young Chilean sea lions

(LEFT) Marine mammal veterinarian Dr. Douglas Hammond administers a cold shower to the sea lions during their YVR stopover.

field. Apart from regular monitoring, Dr. Hammond’s most critical job was to ensure the sea lions were kept at temperatures between plus-10 and plus-14 degrees Celsius during their

“To get these animals to their

and antelopes shipped from a breeder

destination safely requires a team of

in B.C. to the Republic of Senegal in

refreshing hosepipe shower during their

specialists,” said Jim Mathieson Sea Air’s

western Africa.

stopover at YVR.

transport. This included administering a

HangAr / Shop Space for Lease 5400 Airport Road South

Base Rates: $


n Center n 114’

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Bay – 15,913 sf

x 130’

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Wayne Duzita . . . Jan Fraser . . . . . . Where: Redwoods Golf Course 22011-88th Avenue, Langley, BC Shotgun Start: 12:30 Tailgate Party starts: 11:00 Price: $155.00 Dinner, Prizes, Live & Silent Auction Remember to tell your friends

All proceeds from the tournament will help send 125 special needs children from BC on the 17th annual Dreams Take Flight to Disneyland on October 20th, 2009 For more information on participating as well as becoming an event sponsor, please contact Jennifer at: 604 270-5437

Tel: 604.249.5100 Fax: 604.249.5101 Suite 2000 – 5000 Miller Road Richmond, BC V7B 1K6









Haida Gwaii, a world away from Vancouver


• 9

Travel Talk

By Joan Stewart


anada’s archipelago,

Air North’s Boeing 737 flies West Coast Resorts passengers to Sandspit Airport from YVR’s South Terminal.

most Haida

remote Gwaii

(Islands of the People), or Queen

Charlotte Islands, are steeped in culture and possess many unique natural endowments. The name Haida Gwaii was created as an alternative to the colonial name Queen Charlotte Islands, in recognition of the history of the Haida nation. Located north of Vancouver on the westernmost part of the British Columbia coast, Haida Gwaii consists of two main islands, Moresby to the south

This copper and cedar Coho Salmon sculpture crafted by local artist Lon Sharp, embraces the spirit of the community as a major sport-fishing destination.

The $26-million Heritage Centre is designed in contemporary Haida longhouse form.

and Graham to the north, along with more than 400 smaller islands between

between Graham and Moresby islands,

that include villages, rock shelters and

glass and aluminum buildings designed

Masset on the east shore of Masset Inlet.

50 and 130 kilometres from Graham

and bus shuttle service that meets daily

burial caves is well worth the trip.

and Moresby Islands.

scheduled flights.

The Spirit of Haida Gwaii, The Jade

Once there, plan to visit Gwaii

in contemporary Haida longhouse form.

Located on the site of three ancient

Thanks to the Haida Repatriation

Along with a Carving Shed, Canoe House,

Haida village sites, five minutes up the

Committee, a group of volunteers who

Performing House and Story House,

coastal road from Masset, Old Masset is home to many Haida artists and

Canoe by Haida artist Bill Reid, which

Haanas, made up of more than 200

have taken on the responsibility for

there is also the Bill Reid Teaching

provides the focal point to the entrance

islands located at the southern end of

bringing home the remains of Haida

Centre, where a new generation of Haida

carvers and an extensive collection of

of YVR’s International Terminal and

Haida Gwaii that stretch 90 kilometres

ancestors, grave materials and ancient

apprentices learn their craft from master

totem poles can be found interspersed

features legendary Haida creatures

north to south. A National Park Reserve

Haida treasures from museums and

carvers and designers.

throughout the town.

paddling, provides some insight into

and Haida Heritage Site, it is reachable

private collections around the world,

The Heritage Centre is open daily

Whatever your preferences, Haida

an area that offers an unforgettable

only by boat or air. Visitors can book air

the $26-million Heritage Centre in

from 10 a.m. to 6 p.m. from May 1 to

Gwaii offer many unique experiences

experience for visitors. The variety

charters, week-long sailing expeditions,

Skidegate (Graham Island) houses an

September 30, with one-hour guided

far removed from traffic jams and the

and interdependence of the canoe’s

kayak from Moresby or choose a day

outstanding collection of Haida culture

tours available focusing on the Centre’s

bustle of city life.

totem poles, buildings and grounds.

occupants in Reid’s sculpture—raven,

excursion by boat. A visit to this pristine

and history. The Heritage Centre is a

bear, eagle, killer whale and wolf, to

wilderness to see ancient Haida sites

remarkable combination of five cedar,

name a few—represent the natural environment on which the ancient Haida relied for their survival and are still very much a part of the Haida Gwaii environment. Additionally, the islands have an international reputation as a showcase of unique flora and fauna. Sea birds nest in large number, with 15 per cent of Canada’s Pacific coast bird populations breeding here. The land and the surrounding sea have shaped the islands’ inhabitants, many of whom still practice the ancient art of food-gathering, collecting clams, crabs, kelp, mushrooms and berries, and catching salmon and hunting deer.

Getting there There are two airports in Haida Gwaii: one in Sandspit (Moresby Island), and the other at Masset (northern Graham Island). Air Canada Jazz offers two daily flights to Sandspit and Pacific Coastal Airlines provides daily service to Masset. Air North operates summer Boeing 737 service to Sandspit on behalf of West Coast Resorts, which also includes accommodation packages. For visitors who wish to travel to various communities, there are car rentals available at both Sandspit and Masset airports and in Queen Charlotte City, a car and passenger ferry service

While on Graham Island, visit Old

For more information, visit www.

10 •







Tel: 604 736-6754 •  Fax: 604 736-6750 E-mail:



Let’s Go Hiking Only 30 minutes from downtown Vancouver and yet a world away, Natural Trekking will take you there! We will pick you up and drop you off all you need to do is bring your camera and the desire for adventure. No experience is necessary.


Call Lois at 604-836-2321


House For Rent

Beautiful 5-bedroom, Executive home with 4.5 bathrooms and w/c accessibility available for rent in Ladner. Very close to schools, recreation centre, shopping centre, airport, ferries and highways. Asking only $2,450.00 p.m. Please call 604-274-7876. The link for virtual tour is: http://www.

AUTOMOTIVE SERVICES Are you looking for an award winning auto service shop?

EXCELLENT BENEFITS PACKAGE · FULL HEALTH · TRAVEL PERKS · UNIFORM · PARKING EMAIL YOUR RESUME TO: You must be a Canadian citizen or landed immigrant-IM1000 or Permanent Resident.


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Please visit us on International Arrivals Level 1, or contact us by phone: (604) 303-3010 or email:

Hold a valid Class 5 BC Drivers License and have your own means of reliable transportation

Comfortable accommodation, with special discounts for airline personnel. Five minutes from airport, in Richmond.

2008 winner: Georgia Straight Readers’ Choice Award: Best Auto Repair Shop 2008 winner: Vancouver Courier Readers’ Choice Award: 2nd Best Auto Repair Shop

from airport.

OKANAGAN REAL ESTATE Don’t miss out on your chance of owning a piece of the sunny SOUTH OKANAGAN Featured property this month: Summerland, B.C. 17+ acres, large home, shop, many out buildings


Ability to work in adverse weather conditions Shift work, 24 hour operation Offloading and Loading baggage and cargo Operate ground support equipment Training program provided

Bed & Breakfast 604-327-7112



Chestnut Tree

Take a Tour Toll Free: 1-866-494-7321 Email: Realty Executives – Giants Head Realty FIRST-CLASS SERVICE, GUARANTEED

Free pick-up to and Phone Penny or Ross (604) 273-1198 E-mail: Web site: www.bbcanada. com/2011.html

COMMERCIAL FOR LEASE WAREHOUSE FOR LEASE Ideal warehousing available immediately. Approximately 1,000 sq ft of office space on mezzanine floor, 5,000 sq ft of warehousing on ground level dock. Clean, warm, secure and very near airport (north end of No 3 Road). $9.00 per sq. ft. triple net lease Please call for further information 604 812-3163

COTTAGE RENTAL The Green Cottage A SEASIDE PARADISE Truly tranquil experience. Stunning, panoramic view. Convenient location, minutes from downtown Sechelt!

v One-of-a-kind accommodation: 1,200-sq.-ft., fully furnished, 2 queen-size bedrooms, fully equipped kitchen, TV, DVD, CD Player & Gas Fireplace. Front porch & back deck. v Boating, scuba diving, snorkeling, swimming, sea & wildlife watching, boardwalk/seawall, fishing, kayaking, canoeing, biking, horseback riding, dining out. Tel: 604.318.9727 • Pgr: 604.601.8776

HEALTH & BEAUTY For cleaner skin and healthier life… Hot Spring Day Spa Relaxing Body Massage Special 35 Minutes - $25.00 45 Minutes - $40.00 60 Minutes - $50.00 (you’ll enjoy it!) Non-sexual

Waxing from $5.00 and up Deep pore cleaning facial - $29.95/60 mins. Relaxing Facial - $29.00/60 mins. (Gift Certificates Available)

Tel. 604.261.4878 Open 7 days a week: 10 AM – 8 PM 8554 Granville St. – 2 min from airport Between W. 69th & 70th Ave. Park in front or at the back


Long Term Care Choices





• 11

Money Matters

By Peter Kutney

any of you will be familiar

reality: the majority of Canadians are

not completely for financial reasons.

certification from a physician that he or

The present costs of nursing care,

with the term Sandwich

unprepared for the costs of long-term

The family felt that the nursing home

she cannot do two of the basic activities

outside of government programs, can

Generation—a generation of


environment provided a more interactive,

of daily living, eating or moving about,

run in the range of $3,000 to $6,000 a

social and safe environment for her.

for example. Policies are available

month, according to Jacqueline Figas, CLU, author of Evaluating Long Term

people caught between the demands of

I recently had first-hand experience

raising their children while caring for

with this. A close family member, more

Still, the $48,000 annual cost

from most major Canadian insurance

aging parents or relatives.

than 80 years old, could no longer

presented an additional financial burden

companies, but must be bought before

Last fall, a large insurance company

take care of herself due to Alzheimer’s.

to the family that could have been

the senior has serious health and

conducted a survey of Canadians and

Her daughters spent a full year living

averted. Long-term care insurance would

cognitive problems.

found that 71 per cent would rather have

with her in very trying circumstances.

have helped considerably.

an annual physical than spend an hour

Ultimately, her daughters faced two

Long-term care insurance provides

a healthy 55-year-old male, for example,

talking about their own long-term care,

choices: home care for about $80,000

a tax-free benefit of $100 to $200 per

the monthly premiums are about $130-

and only 21 per cent had factored long-

per year, or placement in a home care

day and can be used for home care or

$150 per month for a benefit of $100

term care into their retirement planning.

facility for about $48,000 per year. In

facility care. The policy generally starts

per day. The best time to buy long term

The survey statistics point to a scary

the end, the latter was chosen, though

to pay benefits when the senior has

care insurance is while the retiree is in

This coverage is not inexpensive. For

his or her mid-50s to early 60s. Later


than that and the policy becomes more expensive.

Care Insurance. Over five years, the cost would range from $180,000 to $320,000 (without consideration for inflation). As with most aspects of financial planning, early long term care preparation and planning can save considerable stress and expense in later years. Peter Kutney is a financial planner with Partners in Planning in Vancouver. He can be reached at (604) 438-1603 or


1. 5. 10. 14. I 15. 16. 17. 19. 20. 21. 22. 24. 25. 26. 29. 30. 31. 32. 35. 36. 37. 38. 39. 40. 41. 43. 44. 46. 47. 48. 49. 52. 53. 56. 57. 58. 59. 60. 61.

Archaic cloth measures An upward stroke of a bow (2 words) Matures ranian monetary unit Depart Lease Every 6 months Ice cream ____ Vat Pick one’s way Association of sports teams Soldiers Crash helmet (slang) (2 words) A diplomatic representative of the Pope Two-channel sound Moonfishes Two-door car The Sun Select by ballot Hurl insults Visually detect (archaic) Mother of the gods (Irish mythology) Most bad More blue 12 A graduate Hymn Highly offensive Running Unit of pressure God of war (Anglo-Saxon mythology) Item Deftness A dissolute man Gambling advisors Large bundle Outer parts of wheels Excrete Supplements with difficulty.

DOWN 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 18. 23. 24.

Formerly French for “Place” or “Location” Young sheep Lupus Latin for “In the last” Singer _____ Como An enticement Egg cells Maintained in good condition (2 words) Colonnade A fungus genus Tedium Horse Indian dresses Ireland Dull pain

Answers - June 2009

SERVICES - PROFESSIONAL 25. 26. 27. 28. 29. 31. 33. 34. 36. 37. 39.

A difficult or unusual feat Exploded star “Once ____ a time” Swimming pool Drunk Engrave or cut into pieces Not closed A small constellation of the northern hemisphere A gate barring access until a toll is paid A Jewish month Deprive infants of mother’s milk

40. 42. 43. 44. 45. 46. 48. 49. 50. 51. 54. 55.

Utter impulsively Composes A verb tense in classical Greek A whirring sound City in Viet Nam Pays for something Not false Strong durable yellowish-brown wood Small island Purposes Canine North By East.

Michael J. Culhane BSc BA LLB ATPL Barrister & Solicitor 604.279.0179

12 •





Advertising Feature

Training operations managers and planners


n airport system is

accelerated duration flight training

interrelated processes.

than would be possible with real

a complex set of

Decisions in one process have an

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delays all departing flights, which in turn creates unavailability of gates for arriving flights. In the overall

system, the complexity is transferred to airspace, runways and taxiways,

can be provided to pilots, more so aircraft, which would take much

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The newest technology for

managing and planning airports and

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aprons and ground support providers,

all the objects that move in the


3D animation and, like the aircraft

as well as possible terminal

Understanding the airport/

airport and airspace system in full

flight simulator, accepts input in a

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language and format that is natural

effectively, poses challenges that a

and “real life” interface, it is possible

managed safely, efficiently and cost classroom education alone cannot address adequately. In the same

way that learning to operate (fly) a complex airplane cannot be done with only classroom experience alone. Hands-on training that

allows the information to be fully

internalized by the pilot is crucial. In the case of aircraft, advanced flight simulators have been developed so that realistic, thorough and

for the user. Because of an intuitive to “run” an airport and its airspace system through a computer. This allows a hands-on experience in

former Canadian company from

in the driver’s seat of its airport

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the impact decisions have in a

headquarters across the border from

ALTO (Airside, Landside, Terminal,

Airport and Airspace Simulation

Aviation Research Corporation

the right decisions.

decision making and understanding

Montreal, which relocated its

complex environment, thereby

Vancouver to Point Roberts, WA.

airspace managers.

(ARC) fills the gap between the

making more effective airport/ The world leader in the

technology of the fully integrated airports/airspace simulator is a

and airspace simulator, ARCport

OnBoard) and teaching how to make ARCport ALTO is used by

airports will speak at the annual

Conference August 13-15, 2009, in Point Roberts, WA.

theory and practice of managing

dozens of airports and consultants

For information,

future airport managers and planners

Edmonton, Toronto, Seattle and Las

or visit

and planning airports by putting

around the world, including Calgary,


Airport and Airspace Simulation Conference August 13-15, 2009 • Point Roberts Airpark, Point Roberts, WA

This is the second of an annual educational conference for airport, airline and air traffic control professionals who wish to learn about the latest paradigm in management and operations planning of airport and airspace processes such as check in, carry-on security, hold baggage screening, retailing, immigration, customs, gate assignment, runway operations, de-icing, takeoff queue, approach separations, crossing runways management, and much more. The threeday conference will include presentations from CEOs, COOs and managers of major international airports, aircraft manufacturers and airlines as well as hands-on training in operations management with the world’s most advanced airport and airspace simulator, ARCport ALTO (Airside, Landside, Terminal and OnBoard) from Aviation Research Corporation (ARC). On Day One, a dozen speakers will share their challenges and experiences. The speakers include, but are not limited to: • Jonathan Young, Program Director, Group strategy, Manchester Airport Group, UK • Fernando Bosque, CEO, MBJ Airports Ltd., Montego Bay, Jamaica • Diego Alonso-Tabares, Sr. Airport Compatibility Engineer, Airbus SA, France • Alfonso Cusi, GM, Manila International Airport Authority, Philippines • Andrew Harrison, COO, Delhi International Airport, India • Dave Tomber, Manager, Planning, Seattle-Tacoma International Airport, USA • Roger Wuthrich, COO Geneva International Airport, Switzerland. On Day Two, attendees will have the opportunity to receive hands-on training in operational decision-making with ARCport simulation and potentially a tour of a major airport in the Vancouver-Seattle-Victoria triangle (subject to demand). On Day Three, there will be a full day of family-friendly educational and developmental activities, including a dinner at the ARC Hangar. Regular conferences fees are $300 for employed staff, and $75 for students. An early-bird special is available for $100 and $50, respectively, if registration takes place before July 1, 2009. Unemployed staff and certain positions within organizations are eligible for free admission with prior arrangement. Admission includes three lunches, one dinner, all coffee breaks and daily transportation from the Coast Tsawwassen Inn, the official conference hotel, to the ARC Hangar*. Contact ARC at +1-360-945-2962 or email for further information and registration details. *Point Roberts is in the US, adjacent to the border with Canada. Therefore, a Canadian or US passport and for non Canadians or those not eligible for the Visa Waiver program, a US visa. Requests must be made at least by July 1, 2009.

Aviation Research Corporation Point Roberts, WA, USA 98281 Tel: +1-360-945-2962 Fax: +1-360-945-2974


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