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YVR Named Best Airport In North America E

very year, Skytrax, a United Kingdom-based consultancy, conducts research for commercial airlines. It carries out international traveller surveys to find the best cabin staff, airport, airline, airline lounge, in-flight entertainment, on board catering and several other elements of air travel. The organization is best known for their annual World Airport Awards and World Airline Awards. This year’s survey of airports was based on more than 7.8-million detailed passenger surveys, covering more than 170 airports, and conducted over an 11-month period throughout the world. Vancouver was named Best Airport North America, in 8th place worldwide, and was the only North American airport to feature in the top-10 world airport rankings. “We congratulate the award-winning airports, whose standards of customer service have received a very clear vote of passenger confidence and satisfaction,” said Edward Plaisted, Skytrax CEO. Top of passenger priorities in this survey were general ease of airport

usage and waiting times. “Travellers expect security processing to incur some delays, but are disappointed— often annoyed—if the security facilities are inadequate,” said Plaisted. “Waiting in line for 30 minutes to find only half the available security scanners open was a frequently stated complaint.” Final passenger judging covered more than 40 categories of product and service quality—items such as terminal cleanliness, staff efficiency and courtesy, terminal signage and walking distances, as well as features like shopping, dining options, internet services. Security processing and immigration

WORLD AIRPORT RANKINGS 2007 2006 1 Hong Kong Int’l Airport . . . . . . . . . . . . . . . . . . . . . 2 Seoul Incheon Airport . . . . . . . . . . . . . . . . . . . . . . . 3 Singapore Changi Airport . . . . . . . . . . . . . . . . . . . . 4 Munich Airport . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Kuala Lumpur Int’l Airport . . . . . . . . . . . . . . . . . . 6 Zurich Airport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Amsterdam Schiphol Airport . . . . . . . . . . . . . . . . . 8 Vancouver Int’l Airport . . . . . . . . . . . . . . . . . . . . . 9 Kansai Int’l Airport . . . . . . . . . . . . . . . . . . . . . . . . . 10 Madrid Barajas Airport . . . . . . . . . . . . . . . . . . . . . .

Air New Zealand will launch non-stop flights between YVR and Auckland, New Zealand beginning November 2. The new route reduces travel time to a little over 14 hours, whereas previous itineraries from Vancouver to New Zealand totalled an average of around 20 hours.


awrence Cannon, Minister of Transport, Infrastructure and Communities, and the David Emerson, Minister of International Trade, have announced an Open Skies air transport agreement between Canada and New Zealand. “I am pleased with the new air transport agreement with New Zealand, which is in line with Canada’s Blue Sky international air transportation policy,” said Minister Cannon. “This agreement marks another step forward in providing a greater range of options for Canadian travellers, shippers and businesses.” The new agreement allows any number of air carriers from either country to operate passenger and all-cargo scheduled air services as frequently as desired, to and from any point in either country’s See BLUE SKY AGREEMENT, page 

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WORLD AIRLINE RANKINGS 2007 2006 1 Singapore Airlines . . . . . . . . . . . . . . . . . . . . . . . . . 2 Thai Airways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Cathay Pacific . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Qatar Airways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Qantas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Malaysia Airlines . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Air New Zealand . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 China Airlines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Emirates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 British Airways . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Canada Reaches CATSA To Travellers: Blue Sky Agreement Leave Liquids, Gels And With New Zealand Aerosols Behind


he Canadian Air Transport Security Authority (CATSA) is renewing an appeal to air travellers one year after Canada adopted restrictions on liquids, gels and aerosols. According to CATSA officials, in spite of the year-old regulations, numerous air travellers continue to arrive at the pre-board screening checkpoint with over-sized quantities of bottled water, perfume, shampoo, hair gel and other toiletries. “It takes just a minute quantity of liquid explosives to destroy an aircraft and disrupt the aviation system,” said Jacques Duchesneau, CATSA president and chief executive officer. “We urge travellers to be vigilant and make a conscious effort to ensure that threats are kept off passenger planes.” Across the country, screening officers intercept more than 850,000 liquids, gels and aerosols every week. The staggering amount translates into delays at the security-screening checkpoint, as passengers have to unpack and dispose of the items. Regulations For carry-on items, liquids, gels and aerosols must be placed in containers with a maximum capacity of 100 millitres. These containers must be placed in a clear, re-sealable plastic bag with a capacity of no more than one litre. One bag per passenger is permitted. For more information about the regulations and other packing tips, please visit or call CATSA at 1-888-294-2202.

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waiting times were also a constituent factor of the survey. “While business travellers’ look for speed and maximum time utilization in the airport, it is leisure passengers that tend to make more use of, and enjoy an airport’s facilities,” said Plaisted. “These are the people who notice how clean the washrooms are, how much seating is available, what prices are charged at food and beverage outlets, and how helpful the airport staff are.” Airline Survey “The 2006/7 World Airline Survey was our longest running and largest passenger survey ever,” said Plaisted. “We received more than 14-million eligible nominations around the world dur-

ing the 11-month survey, further underlining the project’s title of being the World’s Largest Passenger Survey.” For the second time in the history of the World Airline Awards, Singapore Airlines emerged as overall winner. In addition to the overall title, the airline also was named Best Business Class. In the survey’s regional results, Air Canada was named Best Airline North America. “As with the majority of the survey studies we conduct, the World Airline Survey is primarily focused on the quality attributes that different airlines offer—be it in the airport or the onboard environment,” said Plaisted. “Of course, in making a nomination for a Best Airline based on the standards of product and service, the survey participants will pay due regard to the value-for-money equation, but we do not set out to evaluate which airlines might have the largest network or most frequent schedules. It is all about quality, and how the customer rates one airline against another.”

Duty Free Shopping At YVR Reaches New Heights With Aldeasa

Travel retail expert brings exclusive brands and great savings


assengers on international flights departing Vancouver International Airport can enjoy an unprecedented array of duty free selections from YVR’s new duty free partner, Spanish travel retail expert Aldeasa. Aldeasa’s 13 duty free shops, the majority of which can be found in the new International Terminal wing, cover some 4,000 square metres and offer selections to rival any upscale shopping centre, at up to 40 per cent savings for YVR travellers. A full range of luxury brands including Cartier, Bvlgari, Montblanc, Hugo Boss, Burberry, Escada and Hermès are available, as are fashion-forward designs from Western Canada’s very first MANGO clothing boutique. The latest cosmetics and fragrance products are on offer at Beauty See DUTY FREE,



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Blue Sky Agreement territory. Air carriers will also be able to pick up traffic in each other’s territory and continue to a third country as part of a service to or from their home territory. The agreement also provides for enhanced all-cargo rights, allowing stand-alone cargo services between each other’s territory and third countries, and includes a fully flexible tariff regime. “Canada is in tune with the needs of

Duty Free

from page

from page


business and is taking action to address the evolving nature of air carrier services,” said Minister Emerson. “Canada’s new air agreement with New Zealand will improve access for business travellers, support more flexible air services and help increase the trade potential between our two countries.” Once ratified, the new air transport agreement between the two countries will replace the 1985 agreement currently in force.


Free, located in the centre of the new wing. Health and wellness products including vitamins and supplements are available at Your Vitamin Store, Canada’s first airport vitamin shop. Other notable stores include Aldeasa Kids, a children’s toy and apparel shop; The Gourmet Store, offering culinary delicacies; Basics, featuring the latest in electronic gadgets; Thinking Canada, specializing in British Columbia-inspired souvenirs; and The Shop, for all traditional duty free favourites including spirits and tobacco. “We’re proud to offer our passengers the best in world-class duty free shopping for every budget,” said Christopher Gilliland, manager, retail sales and services, Vancouver Airport Authority. “Aldeasa’s new duty free program is a great complement to the unique selection of products, services and restaurants featured at YVR.” With its 30-plus years in the travel retail business, Aldeasa brings global expertise and a winning retail formula to the shops at YVR. Aldeasa was awarded the contract in 2005, and opened its new stores in June 2007. “We are delighted to introduce our premium shopping experience to customers at YVR, Aldeasa’s first North American location,” said Tony Felany, CEO, Aldeasa Vancouver. “This opening marks both an exciting step in the evolution of YVR as a shopping destination, and an important milestone in our growth as a travel retail specialist.” Vancouver International Airport is home to an award-winning retail program of more than 160 shops, services and restaurants. A leader in developing the airport experience, YVR was recognized with top honours by Airport Council International-North America (ACI-NA) for Best Retail/Specialty Program in 2005. Consistently rated among the world’s top airports, YVR is Canada’s second busiest airport and expects to welcome a record 17.5-million passengers this year.


PRESIDENT’S CORNER By LARRY BERG, President and Chief Executive Officer

New BCIT Campus Spreads Its Wings At YVR


all has arrived and that means back-to-school time. This fall has a special significance for YVR because it will see the opening of British Columbia Institute of Technology’s (BCIT) new Aerospace Technology Campus on Sea Island. The new, 28,300-squaremetre, $70-million facility is Western Canada’s premier aerospace centre. It features a 3,700-square-metre, glass Honeywell Aerospace Education Hangar that can accommodate up to 20 training aircraft, including a new Boeing 737. The Airport Authority knows that education is an important investment in the future and we have supported the construction of the new campus through participation on its Aerospace and Technology Campus Cabinet, donations, and agreements on lands and leases. BCIT has long been a partner to aviation in B.C., providing support to the aerospace industry in resolving problems and developing new technologies. Employers throughout Western Canada rely on BCIT for skilled graduates, and the school has earned a reputation as Canada’s premier polytechnic. In 1977, BCIT established its first campus at YVR. Like YVR, the school has demonstrated its commitment to remaining on the leading edge. The new campus will build on this reputation; it features new technologies and simulators, and will provide global access for collaboration with industry partners, such as YVR, in the development of applied research. The building features unique architecture with a series of distinctive, interconnected geometric forms

that create a natural flow of students and faculty through the many classrooms, workshops, common areas and the impressive new hangar. The massive doors of the hangar are designed such that they can be manually opened and closed by a single person. Preparations for the building’s opening began in July, when the Airport Authority worked with BCIT to coordinate the relocation of 12 aircraft from the school’s existing Aerospace Technology Campus on the south side of YVR. The aircraft were towed through parts of the South Terminal, across Russ Baker Way and into the Honeywell Aerospace Education Hangar. We’re pleased to support BCIT’s new Sea Island home because we recognize the school’s important role in providing advanced skills training in the areas of aircraft maintenance engineering, and airport and flight operations. Already the largest aerospace training school in Canada, the new facility increases BCIT’s capacity to 1,000 students from 320 at the previous campus. The expanded BCIT facilities reflect the increasing demand for air travel and our industry’s growth, which relies on the skilled employees who provide the technical and operational expertise that makes YVR’s some 750 daily take-offs and landings possible. In addition to celebrating the opening of the new campus, BCIT is marking 50 years of aerospace training, having furnished the industry with more than 5,000 job-ready graduates over the decades. Congratulations, BCIT, from all of your friends at YVR.

Name that AIRCRAFT

Duty Free Quick Facts • The most expensive duty free item available for purchase at YVR is a $12,000 Cartier watch, available at Les Boutiques. • Dubbed the “Moon Watch,” the Omega Speedmaster was worn by astronaut Neil Armstrong when he became the first man to walk on the moon on July 21, 1969. Available at Les Boutiques. • Find Sesame Street licensed children’s apparel and accessories at Aldeasa Kids. • The top-selling handbags at the Fashion and Fun boutique are the graphic, Japanese-inspired designs by Tokidoki for LeSportsac. • YVR is the only place in Canada where you can find three new jewellery brands: Antica Murrina, Venetian glass jewellery; Frederique Constant, exquisite watches; and Frey Wille, gold-and-enamel jewellery.

Send the correct name of this aircraft (make and model) and you could win a

A $25 Gift Certificate for Aviation World. Send your answer by Email:; Fax: (604) 736-6750; Mail: SkyTalk, 306-5400 Airport Road South, Richmond, BC V7B 1B4

A draw will be made from all correct entries received by September 30, 2007. The winner’s name will be published in the October issue of SkyTalk.

Last month’s winner of the Name That Aircraft contest was: Gennadi Kuzovov, Vancouver Answer: Yakovlev YAK-18T The Yakovlev Yak-18T is a four-place, fully aerobatic utility aircraft with a large airframe and fabric-covered outer wing panels and control surfaces. Introduced to train Aeroflot pilots, it has recently gained some popularity as a sport plane in both the East and the West. A 360- to 400horsepower Vedeneyev M14P engine powers the Yak-18T.

• YVR is the only airport in Canada to carry Cake beauty products in travel sizes, and the only retailer in B.C. to feature Go Smile teeth whitening products. 

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Your Airport Community Newspaper SEPTEMBER 2007 ISSUE • Vol. 14 • No. 11

YVR SKYTALK, the official newspaper of the Vancouver International Airport, is owned and published monthly by Westco Marketing Ltd. for the travelling public and the more than 26,000 people who make up the airport community at YVR. No portion of this publication may be reproduced in whole or part without the written permission of the publisher.


Patrick Stewart

Associate Publisher:

Joan Stewart

YVR Editorial Liaisons:

Kate Donegani, Ralph Eastman

Contributing Writers:

Peter Kutney, Jody Holgate

Creative / Production:

James Martin


Jim Jorgenson

RICHMOND OFFICE: Suite 306 - 5400 Airport Road South Richmond, BC V7B 1B4 Tel: 604-736-6754 • Fax: 604-736-6750 Email: Printed on Recycled Stock using vegetable based inks Please recycle this product.




Air Canada Expands Flight Passes To Sun Destinations A

ir Canada has expanded its popular Sun Passes to include more than 40 of the sun destinations it flies to in the United States, Caribbean and Mexico, from all 63 airports it serves together with Jazz across Canada. Sun Pass holders enjoy the benefits of price predictability and savings of up to 15 per cent off corresponding Tango Plus fares, with one-way trips starting

as low as $279 plus GST, including airport fees and surcharges. Two versions of Sun Passes are available including Sun Pass – Plus, which offers the widest range of destinations. Customers may choose from among three user options including two new multi-user options valid for companion or family travel: • Single passengers (six one-way trips starting at $1,794);

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• Companion passes for two passengers (eight one-way trips starting at $2,392); and • Family passes for up to five passengers (20 one-way trips starting at $5,980 payable in two equal installments or a single payment eligible for a five per cent discount). “Our expanded range of Sun Flight Passes is great news for Canadians coast to coast seeking exceptional value and convenience for their trips to the sun on Air Canada’s extensive network in the Caribbean, Mexico, southern U.S.

and Hawaii,” said Charles McKee, vice president marketing. “Since we introduced the first Sun Pass almost three years ago, their growing popularity has led us to gradually expand from Western Canada and continue to add destinations our customers want such as Hawaii. Now with total accessibility across Canada to our Sun network, there’s never been a better time to experience the freedom and price predictability that Air Canada’s Sun Passes provide.” This winter, Air Canada will operate more than 640 flights per week from Canada to 50 sun destina-

tions in the Caribbean and Mexico as well as Florida, California, Arizona and Nevada—more than any other carrier. For winter 2007/2008, Air Canada will introduce new non-stop flights from Vancouver to the Mexican destinations of Ixtapa and Los Cabos and Santa Clara, Cuba. Customers can learn more about how to select and use Flight Passes by taking the interactive virtual tour “What’s a Flight Pass?” at aircanada. com: demos/flightpass/consumer/onlinetour_en.htm.

Alaska Airlines And Horizon Air Launch Fall Travel Sweepstakes


Join the Western Driver Magazine hosted tour of 30+ classic cars on a spectacular 1,000-mile tour of British Columbia’s most scenic back roads. The five-star tour travels through alpine villages, high-country ranch lands, picture-perfect vineyards, tumbleweed desert and tall, old-growth forest, leaving ample time to explore, shop and enjoy local gourmet cuisine while staying at top-quality hotels.

his month, Alaska Airlines and Horizon Air kicked off fall sweepstakes celebrating Alaska Airlines’ 75th anniversary. Called the “75 and Sunny Sweepstakes,” the promotion, presented in partnership with Visa, offers prizes that include travel, frequent-flier miles and a new car. Customers can enter by registering their Alaska Airlines Mileage Plan membership number at during the 75-day sweepstakes, which runs through Nov. 17, 2007. The grand prize is a 2008 Pontiac Solstice convertible. The airline also will award 75 Alaska Airlines Vacations packages for two and 120,000 kilometres a day for 75 days.

“What better way to conclude our 75th-anniversary celebration than to give customers the chance to win such a wide range of prizes,” said Steve Jarvis, Alaska’s vice president of marketing, sales and customer experience. Each entrant will receive a $5 discount code, which can be applied to Alaska or Horizon tickets purchased during the sweepstakes, and discounts on Alaska Airlines Vacations packages. In addition, customers who purchase Alaska or Horizon tickets for travel through November 17, will earn five sweepstakes entries when they pay with any Visa card or 10 entries when they pay with an Alaska Airlines Visa card.

No purchase is necessary to enter or win. Customers who don’t have an Alaska Airlines Mileage Plan membership, which is required to enter, can register and earn 805 kilometres. Official rules, including prize descriptions, odds disclosure and other methods of entry, are available at alaskaair. com/75andSunny. Alaska Airlines and its sister carrier, Horizon Air, serve 92 cities through an expansive network throughout Alaska, the Lower 48, Canada and Mexico. For reservations, visit alaskaair. com. For more news and information, visit the Alaska Airlines/ Horizon Air Newsroom at

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British Airways Offers Business Class Guarantee B

ritish Airways is so confident that its Club World experience will exceed expectations of any business class to London that it’s making an offer that it believes few travellers will refuse: guarantee the best business class experience. Starting this month, and running through December 31, 2007, the airline is offering passengers who register in advance a guarantee on its business class service. If British Airways does not exceed customers’ business class expectations in Club World on the airline’s flights to London, they will receive a free one-way upgrade to First class (where available) on a future flight to London the next time they fly in business class from Canada or the U.S., or 25,000 miles awarded to their Executive Club account. To qualify for this offer, registered

passengers must travel from Canada or the U.S. in Club World anytime between September 6 and Dec. 31, 2007, and if dissatisfied, submit a designated online form detailing why they felt British Airways did not exceed their expectations in Club World business class. “We believe Club World offers the best experience of any business class,” said Robin Hayes, executive vice president Americas. “To induce customers to approach it from that perspective, we’re backing up our contention with one of the most exciting promotions offered in the airline business.” In November 2006, British Airways unveiled its new Club World. The bed is 25 per cent wider and positions to a ‘z’ bed that extends to 198.12 centimetres. Enhanced inflight on-demand entertainment with

Record-Setting MD-80 Pilot Retires

up to 100 films and TV programs and a new privacy screen create an atmosphere reminiscent of an exclusive London club, except passengers make their own rules. The new Club World cabin is being rolled-out across the British Airways long-haul fleet and is expected to be completed by year-end 2008.

Participation in the Exceed Your Business Class Expectations Guarantee is open to North American members of the British Airways Executive Club who reside in Canada or the U.S. Executive Club membership is free and travellers may submit forms online at All submissions must be received

by Jan. 15, 2008, and upgrade travel completed by June 30, 2008. The 40,233-kilometres award expires December 31, 2008. Other terms and conditions apply. Full details of the promotion and British Airways flight schedules and fares are available by visiting the airline’s website at

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Alaska Airlines Boeing MD-80.


hen Captain George “Skip” Ziegler hung up his wings and retired from Alaska Airlines last month, he had accumulated more than 18,000 hours of flight time in the MD-80. No pilot in the world is believed to have more. The Boeing Co. recognized that fact when it presented Ziegler with a personalized MD-80 data plate as a token of “appreciation for your unparalleled dedication to the MD-80 Whisper Jet.” The unique retirement gift is similar to an automobile license plate. Bolted to the airframe, the data plate displays the aircraft’s make, model, serial number and manufacture date. Ziegler’s plate features his name as the make and birthday as the manufacture date. “Your personalized airplane data plate is a legal document and closely controlled by Boeing and the FAA,” said Dennis O’Donoghue, vice president of flight operations, test and validation for Boeing Commercial Airplanes. “To our knowledge, you are the highest-time MD-80 pilot in the world.” With major airlines, including Alaska, retiring their MD-80 fleets, “it’s a record that is likely never to be broken,” said Kevin Finan, executive vice president of special projects and interim vice president of flight

operations. “Skip is the ‘Iron Man’ of the MD-80.” Overall, Ziegler accumulated an astonishing 23,000 to 24,000 hours of civilian and military flight time during his 38-year career. During all these years of flying, “You brought all home safely and weathered the all-too-often assortment of flight, ground and training checks flawlessly—a truly remarkable achievement,” said O’Donoghue. Inspired by an uncle who was a radio operator on a B-17 bomber during World War II, Ziegler began his aviation career flying C-141 cargo jets in the U.S. Air Force. He retired from the Air Force Reserves in 1990 with the rank of major. Along with Finan, Ziegler was a member of the first class of pilots hired by Jet America when it was founded in 1981. He has been flying the MD-80 ever since (and joined Alaska Airlines when the carrier acquired Jet America in 1986). “I’m the MD-80’s No. 1 fan,” Ziegler said. “It was love at first sight. I like the way it looks, the way it flies and how quiet it is. It’s just a terrific aircraft.” Ziegler is also a fan of classic automobiles. He owns more than 70, including 25 1932 Fords. Like the MD-80, when Ziegler finds something he likes, he sticks with it.


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More Than 380 Patents Filed For Airbus A380 D

uring the A380 development phase, Airbus filed more than 380 patent applications for technologies developed for the all new double-decker. Since the A380 program was launched in December 2000, these new technologies have been put through rigorous testing. Significant breakthrough innovations have been achieved in aerodynamics, cabin design, engine integration, flight controls, aircraft systems, manufacturing techniques and the extensive use of advanced lightweight composite materials, making the A380 the world’s most advanced and efficient airliner. Among the innovations for which Airbus has filed patent applications is the Zero Splice inlet that is integrated into the A380 engines’ nacelles. This invention, which consists of a single 360-degree composite piece, instead of several separate panels spliced together, contributes significantly to the A380’s very low noise emissions. Another Airbus industry first is the extensive use of advanced lightweight materials, such as Carbon Fibre Reinforced Plastic (CFRP), for the large primary structures of the A380. Airbus has patented a new joining process for producing the world’s first ever carbon-fibre composite centre wing-box for a commercial aircraft. Some 25 per cent of the A380 structure is made of composites, generating a total weight

saving of 15 tonnes, which contributes to its low fuel consumption and low noise emissions. Airbus has also filed patents for the many innovative systems developed for the A380. These include its avionics data communication network (ADCN), which supports the increasing intersystem communication needs with the benefit of further improving data integrity and transmission speed. Another significant breakthrough in aircraft systems is the Brake-toVacate function that optimizes the amount of energy used for braking and reduces runway occupancy time, while also ensuring a high level of passenger comfort during landing. Patent applications also cover the Electrical Back-up Hydraulic Actuator (EBHA) which is part of the A380’s new two energy, fourchannel flight controls architecture. Conventional flight controls architecture on commercial aircraft has three hydraulic channels. The A380 architecture increases the performance and reliability of the flight controls system due to its dual energy source (electrical and hydraulic) and reduces weight by suppressing one hydraulic circuit. Airbus patented technologies will continue to be further improved during the service life of the A380 and a number of these have already been adopted for the A350 XWB.

Rolls-Royce Trent 900 engine on A380 prototype.

Air Canada Increases Winter Service On Key Western Routes


his winter, in addition to introducing non-stop seasonal services from Vancouver to the Mexican destinations of Ixtapa and Los Cabos, and Santa Clara, Cuba, Air Canada will begin its previously announced new routes to Yellowknife and Sydney, Australia. Starting on December 1, Air Canada Jazz will begin daily, non-stop flights from Vancouver to Yellowknife, using Jazz’s 50-seat CRJ aircraft. The service will complement daily flights from Air Canada’s most northern Canadian destination to Edmonton and Calgary. Flights have been timed to offer convenient connections to and from Japan, and points within British Columbia.

On December 14, Air Canada’s will begin the only daily, non-stop flights from Vancouver to Sydney, Australia. Flights will utilize Boeing 777 aircraft that feature lie-flat beds in business class. The airline has also announced that it will continue daily non-stop service to Sacramento launched this past summer. Service to Tokyo/Narita, Japan will increase to nine flights each week. Also, the carrier will add additional daily flights from Vancouver to: Ottawa, Toronto, Calgary, Edmonton, Prince George, Kamloops, Kelowna, Los Angeles and San Francisco.



Round-The-World Flyer Visits His Father In Vancouver

German small airplane on a world trip lands in Canada


ilot Uwe Thomas Carstensen (60) and his co-pilot Hans Christian Albertsen (59) are currently flying around the world in a singlemotor airplane. They have already had many experiences on their stops to date, but the stopover in Vancouver on August 29 was a particular event for the pilot: Carstensen met up with his 88-year-old father, who emigrated to Canada in 1953. Whilst planning the world trip, which began in mid-March, it was obvious to Carstensen from the start that his route would have to go via Vancouver so he could see his father. Carsten Hans Carstensen visits his family in Germany every two or three years—so father and son had not seen each other for some years. The duo’s Cessna T260H landed at the Vancouver International Airport, and the round-the-world flyers took four days off for the reunion at Logan Lake, B.C. After the Canadian reunion, the two pilots had several long-haul flights straight across Canada ahead of them. Earlier this month, they flew from Vancouver to Fort McMurray; followed by a landing in Churchill, Manitoba. The trip continues this month, via Hudson Bay and further on to Iqaluit, before Carstensen and Albertsen leave Canada for Greenland. The round-the-world flyers’ Cessna T260H is also known as the rose-painted plane. It is decorated with pictures of red roses and inscribed with the name “Marie”—a declaration of love from the pilot to

(Left) For some distances over the sea, the range of the standard Cessna T206H is too short. So, what are known as tiptanks—auxiliary tanks—were fixed at the tips of rose-painted plane’s tips, increasing the range to 1,850 kilometres. (Right) The rose-painted plane is equipped with a Textron Lycoming engine. his wife Maria Carstensen. The Carstensen and Albertsen duo is the 139th crew since 1924 to fly around the globe in a singlemotor plane. So far, they have landed in South-East Europe, the Middle East, Pakistan, India, South-East Asia, Australia, Indonesia Malaysia, Cambodia, China, Taiwan, Japan, Russia and Alaska. The route back will take them via Greenland, Iceland and Great Britain to Germany, where the journey will end later this month in Hanover. The entire flying route, the pilots’ travel journals, logbook entries and background reports on the roundthe-world trip can be found at http://

Oasis Invites Travellers To Explore Asia With Free Onward Flights To 11 Destinations


asis Hong Kong Airlines is offering economy and business travellers the opportunity to explore 11 cities within China and Vietnam when they buy a return ticket with Oasis. With the purchase of a return ticket from Vancouver to Hong Kong and a minimum one night’s stay in Hong Kong, passengers will receive a free return economy flight to any one of 11 destinations in China and Vietnam with Oasis Airline’s partner carrier, Hong Kong Airlines. From the business metropolises of Ho Chi Minh and Hanoi in Vietnam to nine diverse cities within Mainland

China: Changsha, Fuzhou, Guilin, Haikou, Kunming, Nanchang, Qingdao, Tianjin and Xiamen; Oasis is set to open Hong Kong up as the gateway to Asia. To take advantage of this offer, tickets must be booked by September 25, 2007, with travel permitted anytime between August 25 and December 14, 2007. Tickets are available from $599 plus taxes in economyOasis and $1,599 plus taxes in businessOasis. Booking is available through http://www., Customer Services (1-888-9830808) and travel agencies.



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Helijet Receives Contract Extension For Ambulance Service H

elijet has been awarded a twoyear extension to its existing British Columbia Air Ambulance helicopter contract. The contract has an estimated value of $10-million. Although the final terms of the extension will be negotiated in the coming months, the contract extension means Helijet will continue to operate two dedicated air medical helicopters for the Province of British Columbia into September 2010. Both helicopters will continue to be based at Helijet’s hangar at Vancouver International Airport’s South Terminal and will be used primarily for critical-care patient

transfers between communities and greater Vancouver critical-care centres. The helicopters and their crew will be on call 24/7 year-round. “We’re proud to work with the BC Air Ambulance Service and help deliver critical health care service to people in every corner of the province,” said Danny Sitnam, Helijet’s president and CEO. “The

patients we transfer every day are some of the most vulnerable passengers in B.C. That’s a responsibility we don’t take lightly.” Every year, Helijet air ambulance pilots and BC Ambulance Service paramedics provide air medical transfers and critical care for approximately 600 adult and infant patients on Vancouver Island and in Southwestern B.C.

Airports Across Canada Adopt WestJet’s Electronic Boarding Pass Airline is first in North America to launch paperless service


ast month, WestJet began accepting electronic boarding passes at all 26 Canadian airports at which the airline operates. WestJet is the first airline in North America to use this paperless format to check in and board guests. Using the innovative system, travellers may proceed through security and board their WestJet flight using an electronic boarding pass displayed on their personal mobile device. “We are thrilled that all 26 of WestJet’s Canadian airports have accepted the electronic boarding pass,” said Dale Tinevez, vice-president of airports for WestJet. “Thanks to the cooperation of these airports

we are able to continue to build our exceptional guest experience across the country through this new and environmentally friendly service. Our team has worked diligently to bring this innovation to our guests.” During the WestJet Web check-in process, travellers will now be presented boarding pass options. They can choose to print their boarding pass immediately or at the airport, or select the electronic boarding pass option and have an e-mail sent to their mobile device. They will then show the boarding pass displayed on their mobile device to proceed through security and to board their flight.

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Dinosaurs Live At Royal Tyrrell Museum T

ravelling to Alberta? Consider visiting Drumheller’s Royal Tyrrell Museum, which opened its doors earlier this year to its newest inhabitants. Four Albertosaurus sculptures created in Calgary travelled 135 kilometres via an open flatdeck trailer to their new home. The models, which took more than 11 months to create, include a three-metre juvenile, two 76-metre young adults and a 106-metre adult. Visitors can now walk amongst these

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life-size replicas set in a recreation of a lush cretaceous riverbed environment—how Alberta looked 70 million years ago: humid, rich with swamps, ponds and marshes. The Cretaceous Garden exhibit houses the largest living collection of prehistoric plants in Canada. The museum is located six kilometres northwest of the town of Drumheller in southern Alberta’s Canadian Badlands—where some of the world’s most significant dinosaur finds have been made. How It All Began In 1884, the museum’s namesake, geologist Joseph Tyrrell, accidentally discovered the skull of Canada’s first meat-eating dinosaur in the rocks exposed in the badlands. The largest predator of its time, it later became known as Albertosaurus sarcophagus, “the flesh-eating lizard of Alberta.” And the rest, as they say, is history. Home to some 125,000 fossil specimens, one of the most popular and impressive exhibits is the gigantic Dinosaur Hall with nearly 40 mounted dinosaur skeletons. Tyrannosaurus rex— “king of the lizard tyrants”— dominates the display, inspiring awe in children and adults alike. New Exhibits Having recently completed a period of renewal, the museum now boasts 1,950 square metres of new exhibits. With three new permanent galleries and one travelling exhibit, visitors can travel back 70 million

years to the Cretaceous Period, come face to face with Alberta’s newest dinosaur, walk among the province’s most ferocious carnivores, and learn what cold really meant. Be sure to visit the Nexen Science Hall, where interactive stations help prepare you for your journey through

the museum. You’ll find many hands-on exhibits, computer simulations, and multimedia exhibits, such as the Burgess Shale diorama. Now a mountain ridge 2,300 metres above sea level, the Burgess Shale was once the underwater home of more than 140 species that lived together 545-490 million years ago. In the walk-through exhibit, you can enter their strange world and see 46 of the creatures recreated to 12 times their actual size. The museum offers many programs for families, including day trips and overnight camps for children. Join a guided hike to a nearby excavation site or into the coulees and canyons of the badlands. The Royal Tyrrell Museum celebrates the spectacular history and diversity of life on earth. It is Canada’s only institution devoted entirely to palaeontology and is internationally recognized for its innovative research, extraordinary collections and dynamic galleries. Visit The Canadian Badlands There is much to see and do with dinosaurs in the Canadian Badlands. When planning a trip to the Royal


Tyrrell Museum, include a trip to Dinosaur Provincial Park. This UNESCO World Heritage Site offers bus tours and guided interpretive hikes through badlands, bone fields and fossil beds. The museum operates a field station at the park, where palaeontologists continue the work of unearthing plant and animal fossils from these ancient beds. Plan to spend some time to take in the Hoodos, which take millions of years to form and stand five to seven metres tall. Each hoodoo is a sandstone pillar resting on a thick base of shale that is capped by a large stone. Hoodoos are very fragile and can erode completely if their capstone is dislodged (in other words, no climbing allowed). Another must-see is the Atlas Coal Mine National Historic site, one of the most complete coal mining museums in Canada. Tours and educational programs make a visit to this historical attraction fun and fascinating. The Royal Tyrrell Museum’s hours of operation are Monday to Thursday 7 a.m. to 10 p.m. Fridays 7 a.m. to 7 p.m. Saturday and Sunday 8 a.m. to 4: 30 p.m.


Boeing Delivers 3,000th Widebody Airplane To Korean Air


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The 3,000th Everett-built widebody airplane, a Korean Air 777-200 ER (Extended Range) flies over the Boeing Classic PGA Champions Tour golf tournament in Snoqualmie, Washington.


he Boeing Company has delivered its 3,000th widebody airplane, a 777-200ER (Extended Range) model, to Korean Air. The 3,000 airplanes built and delivered from the Boeing Everett, Washington factory, include 747, 767 and 777 models. The Everett site is celebrating its 40th anniversary this year. The airplane is joining the Korean Air fleet of 123 airplanes, which includes 13 777-200ERs, four 777300s, 24 747-400s and 21 747-400 Freighters. Korean Air plans to use the new 777 for long-haul business routes to the Americas, Europe and the Middle East. Korean Air also has 35 additional airplanes on order from the Everett programs including 777-300ERs, 777 Freighters, 747-8 Freighters and 787 Dreamliners. In addition, the airline has four 737s on order from the Boeing factory in Renton, Washington. Over the years, the 3,000 widebody airplanes assembled at the Everett site have established a strong track record. Combined, the 747, 767 and 777 have completed more than 34.5million flights through June 2007. They have logged approximately 148-million flight hours or nearly 17,000 years of flight time. The airplanes have flown approximately 131-billion kilometres, which is the

equivalent of flying around the world 3.3-million times. “We can all take great pride in the achievements these airplanes have made and continue to make,” said Ross R. Bogue, vice president and general manager, 747/767/777 programs and Everett site. “The Boeing 747, 767 and 777 are amazing airplanes with an unparalleled record of reliability, which is illustrated by the number of Boeing widebody airplanes in service today.” Currently, more than 80 per cent of the airplanes built at the Everett site-



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-approximately 2,610 airplanes—are in service around the world. The 3,000th-delivery milestone comes just nine years after the Everett site celebrated its 2,000th delivery—a 747-400 purchased by British Airways in 1998.

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Special Souvenir Magazine Celebrates BCIT 50th Anniversary

Celebrating 50 years of Leading in Aerospace

September 2007

Celebrating 50 years of Leading in Aerospace

When BCIT’s $80-million Aerospace Technology Campus (ATC) opens this September on a new 12-acre site at the gateway to YVR, it will have the distinction of being the largest aerospace training school in Canada and one of the world’s most technologically advanced aviation training schools.

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Pick up your free copy at Aviation World after Oct. 13, 2007

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Cathay’s Dragonair To Join Oneworld


ragonair – named “Best Airline - China” for the sixth year running in the latest international Skytrax passenger survey—will join the oneworld global airline alliance on November 1, 2007. Hong Kong-based Dragonair serves more destinations in Mainland China—19 in total—than any other airline not based there, with some 400 flights a week. Twelve of these destinations will be new to the oneworld network – Chongqing, Changsha, Chengdu, Fuzhou, Haikou, Kunming, Guilin, Ningbo, Nanjing, Shenyang, Sanya and Wuhan. With the addition of Dragonair, oneworld will serve 22 destinations in Mainland China. Elsewhere, Dragonair will add Kota Kinabalu (Malaysia), Phnom Penh (Cambodia) and Phuket (Thailand) to the oneworld alliance

map. By adding Phnom Penh, oneworld will connect with one new country—Cambodia. Dragonair was elected on board oneworld late last year, following its integration with alliance founder member Cathay Pacific Airways in September 2006. While it is now part of the Cathay Pacific group, Dragonair has retained its own brand and identity, market positioning and separate “KA” flight code. It will be the 11th carrier to board oneworld this year, in the alliance’s biggest expansion program since its launch. Japan Airlines and five of its affiliates, Malév Hungarian Airlines and Royal Jordanian Airlines all joined on April 1, along with affiliates LAN Argentina and LAN Ecuador. As an affiliate member of oneworld, Dragonair will offer the alliance’s full range of services and ben-

Did You Know?

Currently, the longest direct flight out of YVR is to Manila in the Philippines, 10,568 kilometres away from YVR. Come fall, YVR will be adding two new long-haul direct flights: YVR to Auckland on Air New Zealand, 11,335 kilometres from YVR; and YVR to Sydney on Air Canada, a whopping 12,484 kilometres from Vancouver.

efits. This means its frequent flyers will be able to earn and redeem mileage awards on all other oneworld carriers. Top-tier members will have access to the 500 airport lounges worldwide offered by the alliance’s airlines. Members of other oneworld airlines’ frequent flyer programs will be able to earn and redeem awards and receive all other oneworld benefits on Dragonair from November 1, when its network will also be covered by oneworld’s extensive range of alliance fares. “Since its launch eight years ago, oneworld has been the only alliance with a member from greater China, in our Hong Kong-based founder member Cathay Pacific,” said John McCulloch, oneworld managing partner. “The addition of Dragonair means that oneworld will maintain its lead in this important, fast-growing region. With our combination of Dragonair, Cathay Pacific and the award-winning Hong Kong hub, it means that oneworld will offer the best quality airline service for travel to or from the whole of China.” Dragonair operates a fleet of 15 Airbus A330-300s, six A321s and

10 A320s, plus four Boeing 747200/-300 Freighters and two 747-400 Boeing Converted Freighters. Its passenger aircraft feature twoand three-class cabins, with First offering lie-flat seats. It provides inflight entertainment in a selection of languages throughout its aircraft. In 2006, the airline flew just more than 5.5-million passengers. 


WestJet Reports Highest Load Factor in 11-Year History


estJet has achieved an all-time high with its August load factor of 88 per cent, up 3.5 percentage points from August 2006. Capacity increased 15 per cent in the month to 1,294-million available seat miles. Revenue passenger miles grew to 1,139 million, an increase of 20 per cent versus August last year. “WestJet is delivering these results through our continued schedule improvements and the exceptional guest experience provided by our

WestJetters,” said Sean Durfy, WestJet president and CEO. “We anticipate this positive trend to continue as we take delivery of two more aircraft before the end of the year, bringing our fleet size to 70. “Our revenue per available seat mile improved significantly year over year in August. Combined with the highest load factor in WestJet’s 11year history and strong July revenue per available seat miles, we anticipate a very healthy third quarter.”




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Airline Sacrifices Goats To Fix Jet


arlier this month, Nepal Airlines, the government-owned national airline, sacrificed two goats to appease a Hindu god, following technical problems with one of the Boeing 757 aircraft in its fleet. Nepal Airlines said the animals were slaughtered in front of the plane Akash Bhairab, the Hindu god of at Kathmandu airport. the sky, whose image is featured The offering was made to Akash on Nepal Airlines aircraft. Bhairab, the Hindu god of sky protection, whose symbol is seen on the company’s planes. The airline said that after the ceremony the plane successfully completed a flight to Hong Kong. The company has not said what the problem was, but reports in Nepal’s local media have blamed an electrical fault. The carrier runs international flights to five cities in Asia.

At any given moment, on any given day, a CHC aircraft is in the air somewhere in the world. Whether we’re transporting the men and women who keep the world’s offshore oil and gas flowing, or taking an injured patient to safety, CHC sets the standard for safety, customer service, modern aircraft and efficiency. Every year we fly more than 25 million kilometres—and every flight follows the most rigorous standards and procedures anywhere.

FLIGHT STANDARDS AUTHOR CHC Global Operations is seeking a Flight Standards Author to join a close-knit team at the Head Office in Richmond, B.C. This is a challenging position, requiring the skills of a technical writer to create and edit flight operations documents, such as operations manuals and checklists, for aeroplane and helicopter operations. Put your polished verbal and written communication skills to good use in this busy position as you liaise with pilots, engineers and other staff. You must be detail oriented and have strong computer

Upcoming EVENTS October 2-5

Modeller, User Group Conference

NAV Canada’s Combined ANS Facility, 1601 Tom Roberts, Ottawa International Airport (Control Tower Building) The WWTUG conference is an annual event established to foster the exchange of information among users of the Fast Time Simulator, Total Airspace and Airport Modeller. An exciting agenda has been planned. For questions regarding conference agenda, presentations or other events, please contact Steve Lang at For conference registration, please contact Kim Boulet at

skills as you maintain databases and learn how to use a Content Management System. Pilot experience and familiarity with Canadian and other aviation regulations are preferred. We offer a competitive salary & a comprehensive benefits package. If you would like to find out more about CHC and view a detailed position description, please apply online at Or alternatively forward your covering letter and résumé by e-mail to Desaree Borrie at

October 25-26 Rotor Focus 2007

River Rock Hotel and Casino, 8811 River Road, Richmond, BC A two-day helicopter maintenance symposium. Sessions confirmed: • Sagem Avionics: Flight Data recording and “glass cockpit” technologies • Rolls Royce 250 Engine Review • Pratt & Whitney PT63B Engine Review • S76 Main Gearbox Corrosion Prevention • Eurocopter AS350 Update • Bell Helicopter Update • Turbomeca • Onboard Systems • ACROHELIPRO Global Services: technical update • Aviall Canada • TSB Incident Review: Reducing the Risk of Reoccurrence Keynote Presentation: Jack Baryluk (British Columbia Institute of Technology) – Topic: Generation Y – The next generation of aerospace workers. Registration information and forms are available by visiting www. and clicking on the Rotor Focus 2007 icon. For further information on attending Rotor Focus 2007, or on becoming an event sponsor, please contact Darcy McAlpine (ACROHELIPRO): 604-340-2429,, or Mike Timperley (Aviall): 604-270-6144,

November 25-27

BCAC 69th Annual Conference 2007

Best Western Hotel & Convention Centre, 7551 Westminster Hwy., Richmond, BC “Aviation & Global Sustainability” issues and solutions. Panel One: Challenging Times and Emerging Trends Panel Two: Best Practices Panel Three: The Way Forward Conference information, brochure and registration form is available online at

At any given moment, on any given day, a CHC aircraft is in the air somewhere in the world. Whether we’re transporting the men and women who keep the world’s offshore oil and gas flowing, or taking an injured patient to safety, CHC sets the standard for safety, customer service, modern aircraft and efficiency. Every year we fly more than 25 million kilometres—and every flight follows the most rigorous standards and procedures anywhere.

CHIEF PILOT, FIXED WING Due to an internal promotion, we have an exciting opportunity at CHC Global Operations for an experienced person to help grow the Fixed Wing department. Based in our Richmond office and reporting to the Operations Manager, the Chief Pilot, Fixed Wing will be responsible for developing and maintaining Standard Operating Procedures and all flightcrew training programs. You will also have the opportunity to review new flight-crew applicants, coordinate and schedule initial and recurrent training for flight-crews, including simulator training. In addition, you will supervise Line Training Captains, Aircraft Type Instructors and Aircraft Type Examiners and liaise with Transport Canada and Foreign Civil Aviation Authorities. Extensive travel is involved as you visit bases abroad regularly to maintain management oversight and communication with flight crew. To succeed in this position you will be qualified in accordance with CASS 725.07(2)(b) and be a DHC-8 Captain or equivalent (3 years as pilot in command). You will have previous experience liaising with Transport Canada as well as developing and producing operating procedures and training manuals. We offer a competitive salary & a comprehensive benefits package. If you would like to find out more about CHC and view a detailed position description, please apply online at Or alternatively forward your covering letter and résumé by e-mail to Desaree Borrie at






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A high volume 24/7 airline catering company is looking for 2 energetic team mates. You must have the ability to work in a fast-paced, team-oriented environment. The qualified applicants will have strong computer, clerical and communication skills and be detail oriented. Only those applicants selected for an interview will be contacted. • Position 1-Up to 40 hrs/week • Position 2-24 hrs/week • Shift Work

Help Wanted Full & Part-Time Positions Available Apply in store Are you looking for a new career or parttime employment opportunity working with other aviation-minded people? Aviation World is currently seeking enthusiastic, customer-focused individuals for positions in our YVR store! Bring a résumé to the store and ask to speak to Gary!

Aviation World

Books, hobbies & pilot supplies 105-6080 Russ Baker Way (next to McDonald’s) Richmond, B.C. Phone 604.718.7400

E-mail résumés to: Drop of résumés at: 6260 Miller Road Fax: 604-278-4929

RAMP AGENT- $9.55/HOUR+ EXCELLENT BENEFITS INCLUDING MEDICAL, DENTAL AND FLIGHT PRIVILEGES Opportunities for advancement. Must hold a valid BC DL, Canadian Citizen or landed immigrant, 18 years of age and the ability to lift 32KGS. Please fax résumé to 604-303-3730 or email to:

COTTAGE RENTAL The Green Cottage A SEASIDE PARADISE Truly tranquil experience. Stunning, panoramic view. Convenient location, minutes from downtown Sechelt!

v One-of-a-kind accommodation: 1,200-sq.-ft., fully furnished, 2 queen-size bedrooms, fully equipped kitchen, TV, DVD, CD Player & Gas Fireplace. Front porch & back deck. v Boating, scuba diving, snorkeling, swimming, sea & wildlife watching, boardwalk/seawall, fishing, kayaking, canoeing, biking, horseback riding, dining out. Tel: 604.318.9727 • Pgr: 604.601.8776

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Mystery Shoppers Wanted We are looking for YVR mystery shoppers to evaluate customer service, quality and cleanliness standards at post security stores in the International Terminal. If you are interested please visit the following web address to proceed with your application: Once we have received and reviewed your application, we will contact you for an orientation session. Only those candidates selected for an interview will be contacted.

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PILOT OPPORTUNITY Corporate Caravan Amphib Captain position in Southern Ontario. Competitive salary and excellent benefits. Minimum 1,500 hours total time, 1,000 hours Float, 200 hours Amphib. Preference for Caravan or Turbo Otter experience. Permanent year-round with potential upgrade to our KA350 or G100 jet aircraft. Contact

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Boeing Airplane-Monitoring System Adds Six Airlines


ix airlines adopted Boeing’s inflight airplane-monitoring system in the first half of the year, bringing to 15 the number of airlines and freight carriers to sign for the program. Airplane Health Management (AHM) now provides real-time monitoring and decision support for 42 per cent of the world’s 777s and 28 percent of its 747-400s. Japan Airlines and Singapore Airlines were the first to adopt the innovative condition-monitoring package when it was introduced in late 2005. This year, Air Austral, Austrian Airlines, Emirates, TNT Airways and Virgin Atlantic have signed for AHM. One of the six new customers is unidentified. In addition to the program’s first two customers, carriers who signed to use Airplane Health Management prior to 2007 include: Air France, Air New Zealand, Cathay Pacific Airways, Egyptair and Thai Airways. “This customer list speaks to the value that Airplane Health Management offers carriers,” said Dan da Silva, vice president of sales and marketing for Boeing Commercial Aviation Services. “With this tool, airlines can address problems proactively and begin working on issues before an airplane lands and arrives at the gate. That kind of lead time can help an airline turn what might have

been a costly, disruptive delay into routine maintenance.” AHM supports long-term fleetreliability programs by helping airlines identify and respond to faults proactively. The system provides fleet-wide information aggregated from other operators, which can be used to determine, for example, the effectiveness of particular maintenance actions in fixing problems. The goal is to help airlines operate at the highest levels of reliability and efficiency. AHM is a key element in Boeing’s efforts to help airlines gather and use precise, practical and timely information through the use of multiple digital solutions. The e-Enabled products, which include Maintenance Performance Toolbox and the Class 3 Electronic Flight Bag, are designed to integrate seamlessly with each other to offer an effective, flexible response to airlines’ maintenance needs. In recent months, a number of airlines have adopted multiple Boeing e-Enabled products. Singapore Airlines, Japan Airlines, Air New Zealand, Air France, UPS and Thai Airways all have adopted multiple Boeing digital solutions.

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