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System Expert Project Manager Field Engineer

Exper t S e r v i c e s Helpdesk

Skilled in readiness!


Highest

Highest quality

Eco-friendly Eco-friendly Partnership quality Long-term

Trust Resurce-saving Resurce-saving Respect

Experience

Transparency


The Commitment to Partnership Working for success and reaching goals together – SKIDATA is the service partner for your requirements! When it comes to SKIDATA’s expert services, the company relies on trust, transparency and sustainability. We aim to be successful together on a long-term basis. This is why your requirements continuously influence our range of services and our organization. Benefit from over 35 years of service experience and our targeted performance focus on regionalism and efficiency.

Future-proof Transparent

Modular Flexible

Cost Optimized Availability


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De sio n

O p er

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Operation

Re

alization

Decision Consulting

SKIDATA.Care Pack

Realization

Project Management


The Right Service at the Right Time SKIDATA services are customized to your needs and requirements. Depending on the project phase, we offer suitable expert services: Decision – Use the expert knowledge and experience of our consultants and planning engineers. Technical and economic evaluation of your solution needs is our strength. Realization – We ensure smooth realization of your project and gladly take care of the entire project coordination and documentation. Operation – SKIDATA systems are designed and manufactured with practicality in mind. Nevertheless, unplanned events can occur. Take precautions – with the SKIDATA.Care Pack. Chose options that are suitable for your needs and only pay for services you require.

Future-proof Transparent

Modular Flexible

Cost Optimized Availability


Costs

Optimal Effort

Maintenance Hotline Maintenance Effort

Training

Transparency

Spare Parts

Upgrade


T h e Tr u s t t h a t S K I D ATA Ta k e s C a r e The interruption-free operation of your facility is essential for your business success. Using our modularly built SKIDATA.Care Pack, you receive optimal service according to your needs. Together we will find the best costs/benefits ratio. You can take care of your core business, SKIDATA takes care of your facility’s smooth operation.

SKIDATA.Care Pack* Troubleshooting.Care Prioritization.Care Hotline.Care

Reactive

Connect .Care

Upgrade.Care

Maintenance .Care

Security .Care

Preventive

*depending on local availability. Find more information on our respective fact sheets.

Spare Parts .Care

Future-proof Transparent

Components

Modular Flexible

Cost Optimized Availability


Regional Service-bases

Spare Part Logistics Service Management

On Call duty Worldwide Service Processes


The Efficiency of Coordination A coordinated and quick solution processing plays a critical role. We achieve this with our strategically well-engineered support processes and a worldwide collaboration network of SKIDATA experts. Regional branches and service bases act flexibly and in a coordinated manner. The service organization at SKIDATA’s headquarters in Salzburg is always available to support the local branches. We use the advantages of distance diagnosis, but we know that a quick and structured service for certain operations on the spot is not replaceable. And wherever you are, we are too: With 23 subsidiaries and numerous partners, SKIDATA is present in 100 countries. One of our strategically located services bases is also close to you. The interplay between regionalism, internationality and know-how guarantee the best-possible service and maximum availability of your facility.

Future-proof Transparent

Modular Flexible

Cost Optimized Availability


SKIDATA Certified System Expert SKIDATA Certified System Engineer

System Engineer

Sustainability

Experience

Training Program

Team SKIDATA

Experts


T h e S t r a t e g y o f a Te a m The ability of every individual counts in order to bring forth best performances for you as a team. The SKIDATA team consists of long-standing employees that are specialists in their areas of expertise with lots of competency and experience. In a bottom-up training concept with certification programs, our technicians are equipped with the knowledge that you as the customer know as ‘solution-oriented’ and ‘quick, competent support’. You can always count on us: Our on-call service ensures that we are always available to you even outside of our standard opening hours. Together we are TEAM SKIDATA!

Future-proof Transparent

Modular Flexible

Cost Optimized Availability


Untersbergstrasse 40 5083 Grödig / Salzburg Austria tel +43 6246 888 fax +43 6246 888-7 www.skidata.com info@skidata.com

© 2015 SKIDATA AG. All rights reserved. This promotional brochure contains general information and is not part of a contract unless explicitly agreed otherwise. The content provided herein is subject to change and possible editorial errors. SKIDATA® and sweb® are registered trademarks of SKIDATA AG in the United States, the European Union and other countries. Product specifications are available at your local authorized SKIDATA distributor.

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SKIDATA Expert Services