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Visit CHIOneCare.net to access OneCare tools and resources for KentuckyOne Health. August 17, 2012

Current OneCare Go-lives in Kentucky AEHR Wave 1 — July 31 Wave 2 — Aug. 14 Wave 3 — Aug. 28

Upcoming Events Checking in and Registering Patients in PPMS: Practice Manager Forum Call Aug. 22 Get the Most out of CHI eScripts: Aug. 27 Users’ Call Offers News, Tips and More

OneCare Peer to Peer Hear What Your Peers are Saying About the AEHR

Cerner News & Updates OneCare Cerner Training Team Announces Tentative Schedule, Welcomes New Members

AEHR News & Updates CHI Creating Common Clinical Content for AEHR

OneCare for KentuckyOne Health Health Information Exchange Clinical Workgroup Making Recommendations

Upcoming Events Checking in and Registering Patients in PPMS Practice Manager Forum Call Aug. 22 How will the Physician Practice Management System (PPMS) change the way practice staff check in and register patients? Find out by joining the Practice Manager Forum call Aug. 22 at 12 p.m. PT/1 p.m. MT/2 p.m. CT/3 p.m. ET. Patty Hackley, application analyst and member of the PPMS Application Support team, will present the PPMS check-in and registration process. Dial-in Number: 1-800-398-9402 Web Meeting Address: https://www.webmeeting.att.com Web Meeting Number: 8778487030 NEW Web Access Code: 8224537 For more information, contact Ben Gaumer, DO, or Sandy Schuck. Back to top

Get the Most out of CHI eScripts: Aug. 27 Users’ Call Offers News, Tips and More The next CHI eScripts users’ call is scheduled for Aug. 27 at 11 a.m. PT/12 p.m. MT/1 p.m. CT/2 p.m. ET. Practice managers are encouraged to dial in to the 30-minute call, typically scheduled for the fourth Monday of each month.

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Dial-in Number: 877-848-7030 Access Code: 8241097 Agenda items should be submitted by Aug. 20 to Cindi Habas, applications analyst. Back to top

OneCare Peer to Peer Hear What Your Peers are Saying About the AEHR CHI providers and clinicians in Des Moines, Iowa, were the first to adopt the Ambulatory Electronic Health Record (AEHR). Their experiences, which helped pave the wave for future AEHR implementations, are captured in a series of videos available on CHIOneCare.net. “Each week got better” features Brandon Mitchell, PA-C, physician assistant at Mercy Waukee Clinic, who describes how using the AEHR improved each week. Back to top

Cerner News & Updates OneCare Cerner Training Team Announces Tentative Schedule, Welcomes New Members Training will be a crucial part of the KentuckyOne Health OneCare Cerner project. With successful training, rapid adoption of the electronic health record will become a reality. Engagement in training at all levels, from trainers and super users to end-users, will foster teamwork and help everyone master OneCare Cerner. Although a training plan is still being finalized, the KentuckyOne Health OneCare Cerner training team has determined a tentative schedule of upcoming training dates: November 2012 – Train the Trainer begins. Trainers from across KentuckyOne Health will be identified and given the tools necessary to eventually train super users and end users. December 2012 – Super user training begins. Super users will be identified from across KentuckyOne Health and act as “OneCare Cerner experts” to help flag and manage issues in their units. January 2013 – Wave 1 end user training begins at Saint Joseph Hospital, Saint Joseph East, Saint Joseph Jessamine, and Continuing Care Hospital. March 2013 – Wave 2 end user training begins at Saint Joseph Berea, Saint Joseph London, Saint Joseph Martin, Saint Joseph Mount Sterling and Flaget Memorial. More training information will be shared in the coming weeks and months. Training Team Expands The KentuckyOne Health OneCare Cerner team welcomes the following new members to the training team: Christine Brown and Kim Henson, training leads; Erika Cook and Robin Hendrix, training coordinators; and Dana Kowadla and Staci Newton, curriculum developers/trainers, who will report to Brenda Harris. During the duration of the project, all will report to Paula Descant, OneCare Cerner training team lead from Deloitte. Back to top

AEHR News & Updates CHI Creating Common Clinical Content for AEHR Employed physician practices across CHI will adopt the Allscripts Ambulatory Electronic Health Record (AEHR) and Allscripts Enterprise Physician Practice Management System (PPMS). These systems have been chosen as the CHI standard for ambulatory clinical documentation and practice management systems. To improve patient care, safety and clinical outcomes, and decrease care variability, CHI is creating common clinical content, including specialty content, for the AEHR. With AEHR implementation, physicians will have the opportunity to review and refine current CHI content, recommend new systemwide standards and develop requirements for conversion of historical data.

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Provider participation in the development and ongoing review and optimization of specialty content and workflows is essential. The structure for this work needs to be defined. Further, Employed Physician Integration Council (EPIC) and AEHR project leadership have identified legacy EHR systems across the enterprise and will review contracts for obligations and expiration dates. A recommendation will be brought to EPIC for transitioning these practices to the AEHR. Talking points about AEHR adoption and specialty content, including reasons for adopting a single clinical and operational platform, are available on CHIOneCare.net. Back to top

OneCare for KentuckyOne Health Health Information Exchange Clinical Workgroup Making Recommendations Cheri Davidson, Dr. Donnie Bunch and Karen Radabaugh are representing KentuckyOne Health in the national OneCare Health Information Exchange (HIE) Clinical Workgroup. The workgroup is comprised of clinical representatives from each region and has been meeting and developing HIE recommendations since the beginning of July. Part of representatives’ role for KentuckyOne is to reach out to physicians and other providers for feedback on possible HIE parameters and standards that apply to them. The first of these proposed standards was distributed in August. Once reviewed by the HIE and OneCare leadership teams, the recommendations will be shared with the broader MBO community. This initial set of recommendations, which includes such topics as patient information that will be included in the Clinical Portal, will be implemented for the pilot site (Iowa), which will launch the HIE and Clinical Portal in early 2013. These recommendations will be revisited after the pilot site gathers and evaluates lessons learned, and will then continue to be optimized over time. More information about the HIE Clinical Workgroup, including a summary of completed and upcoming work, is available on CHIOneCare.net. Back to top

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