Executive Summary This document identifies Sioux Falls Fire Rescueâ€™s standards of response coverage for the City of Sioux Falls. Risk assessment, probability, and consequences are defined. SFFR utilizes GIS and historical data in identifying hazard statistics. In December 2007, Sioux Falls Fire Rescue and the City of Sioux Falls began working with ICMA and the Center for Performance Measurement (CPM) to compile data on core measurements. This will allow for a systematic approach to assessing effectiveness of programs and planning for the future. Statistics considered in evaluation of the community included the top ten major nongovernmental employers of the city and the number of community facilities. Our Records Management System is constantly being enhanced to expand its filtering capability to allow for expanded analysis. We are currently able to automatically filter 9-1-1 emergent calls. As Sioux Falls continues to grow in population, we look forward to the acquisition of a new RMS solution that will respond to our needs more efficiently. Planning zones (quadrants) were developed to analyze fire company first-due areas and were further subdivided by property use. Mapping overlays that use National Fire Incident Reporting System (NFIRS) data have been developed using GIS software. Incident type response data has been established for the current SOC. Property use was analyzed for fire loss, civilian injuries, and deaths for the current SOC. A majority of all losses and injuries occurred in one, two, and multifamily dwellings for this manual. Responses were broken down into number of calls by the day of week and by time of day. A distribution and concentration policy has been published in this document. The distribution policy identifies reflex time for the first-due units, while the concentration policy provides a definition of the total reflex time for an effective response force to respond to an emergency incident. The emergency event cycle in this report illustrates the sequence of events that occurs during emergency events. Risks have been defined as special, high, moderate, and low hazards. These risks have been examined in the context of required fire flow and travel time. The CAD and Records Management System will provide response time analysis for all responses to increase the efficiency of our response. SFFR will continue to work with software developers to enhance analysis capabilities. The effect of fire growth has been included. Common tasks, broken down by task and number of firefighters, have been developed for residential structure fires. This was selected because fire loss, injuries, and deaths occur most often in this type of property.