Recruiting Booklet 2022

Your path to unlimited potential, resources and success begins at Sierra Pacific Mortgage.

“Top 50 Mortgage Companies to Work For”

—Mortgage Executive

“Top Mortgage Lenders”

—Scotsman Guide

“Top Mortgage Employer”

—National Mortgage Professional Magazine

“Top 50 Mortgage Companies in America”

—Mortgage Executive

“It’s a huge relief to find a company that meets its commitment to close loans on time, every time. It’s because of SIERRA’S FAST

SERVICE AND RELIABLE SUPPORT

that I continue to increase my production, without having to spend a dime on advertising!”

— Franco Manueli, Retail Branch Manager

“What sold me about SPM was how down-to-earth the entire ops team is and how willing they are to get loans closed on time. THEIR CORE VALUES ALIGNED WITH MY OWN COMPLETELY, AND IT FELT LIKE A PERFECT FIT. To this day, Sierra Pacific is still the best decision I have ever made.”

— Lauren Brown, Retail Branch Manager

WAITING FOR A CAREER WORTH

A MESSAGE FROM OUR PRESIDENT AND CEO

Sierra Pacific Mortgage is built on the promise of encouraging true ownership for everyone. As a part of our team, you’ll discover that we’re fully committed to delivering superior value every day – and will continue to do so as we equip our employees with the tools and support they need to excel in their career and serve their customers well.

JIM COFFRINI President and CEO

Sierra Pacific Mortgage

COMPANY CULTURE

Within our organization, we’ve been very intentional about defining our pillars of success and holding ourselves accountable to living these principles every day with every customer. From your first interaction with our organization, you’ll immediately recognize that these values set the tone for our entire company culture.

That’s the power of ONE Sierra –a concept that transcends how we do business and embodies how we live life.

Sierra Pacific Mortgage is a sought-after career destination and comprehensive customer resource. Providing high-quality lending services throughout the United States since 1986, we are a privately-held company licensed to do business in 49 states.

With laser-sharp goals and a commitment to the mortgage industry’s future, our organization is built on a foundation of quality lending practices, unparalleled service, unquestionable integrity, deep industry knowledge and a spirit of true teamwork. Here’s what you can expect:

Stable company with reliable leadership

Experienced operation teams

Innovative sales tools and technology

(Total Expert, BombBomb, SimpleNexus, Yext)

Digital Application, Secure Income and Asset Verification

Dual AUS submissions

Streamlined underwriting systems

Quality products for nearly every borrower

Access to health insurance and other benefits

Streamlined document & eSigning with DocuTech

MAKES IT HAPPEN

Marketing shouldn’t be painful. That’s why we’ve invested time and energy into developing effective turnkey marketing solutions to make your life easier – and why we provide you with a dedicated marketing support team member.

A powerful (CRM) customer relationship management system that empowers you to deliver timely, relevant, and consistent drip campaigns to your database. You can also schedule social media and create co-branded flyers, emails, landing pages, and more with your business partners.

Optimize email, CRM, and other sales tools when you blast off with BombBomb™ videos. It’s never been easier to create videos that fuel increased interest in your services. Real-time notifications on your mobile device keep you up-to-date on opens, clicks, and views.

Closed custom surveys that help track and improve our borrower experience, as well as amplify customer testimonials to boost individual and brand awareness online to help the team (and company) be found locally –and chosen amongst competitors.

Remain compliant and streamline one of your most important engagement activities. Weekly social media content is automated to keep your feeds active, and you can supplement company-generated content with posts you create and schedule yourself.

KEEPS YOU MOVING TECHNOLOGY

OFFERING THE LATEST TECHNOLOGY IS NO LONGER A LUXURY, IT’S A NECESSITY. AND WE DELIVER!

We possess an unwavering commitment to developing and deploying the latest technology in order to drive a WOW experience, so you can be confident that you’ll always have the cutting edge-tech you need in order to be successful in any market.

ExpressLoan proprietary LO software

SPM Go! Smartphone app

Secure customer document portal

Single-click dual AUS submissions

Secure income and asset verification

Automated tax return income analysis

Automated email status alerts

Quick Pricing, Locking, & Self Disclosing

SEO optimization (Yext webpages)

Hardware and software Help Desk

We believe in growing our leaders internally, as well as acquiring exceptional talent across the nation. Being a Sierra team member means that you believe in providing sustainable homeownership opportunities in your community. Our company’s leadership is committed to keeping their word to both employees and customers.

So far, we’ve originated and purchased billions of dollars in residential loans – and we’re just getting started. You can count on us to you support your career goals with our corporate strength and personal commitment.

Promises Made. Promises Kept. Every Day, with Every Customer. That’s Sierra Pacific Mortgage.

PRESIDENT’S CLUB

Helping find creative solutions so more borrowers can become homebuyers is the ultimate win! But, we also love to celebrate sales staff who excel in customer satisfication and achieving sales goals.

For those, we offer our annual President’s Club trip for top performing Branch Managers and Loan Originators.

Mortgage Loan Officers start their integration process with an action packed 3-day virtual training where you’ll meet the people who will provide support for your change.

The New Hire Training includes sessions with our leaders, IT professionals and marketing team, as well as extensive training on our proprietary loan origination system (LOS).

Our Retail Support professionals will be your concierge while you’re preparing for orientation. They’ll provide an agenda and share reminders of upcoming training opportunities. You’ll also receive a comprehensive New Hire guide to help you stay on track.

Along with the excitement of pursuing a new opportunity, it’s natural to have some jitters about switching to a new company. We get it – and are committed to providing a smooth transition.

LOCATIONS NATIONWIDE

Sierra Pacific Mortgage is actively recruiting those who want to be part of an organization where they have a voice and can make an impact. If this is you, please contact our Leadership team today.

JOHN GOULDING

Executive Vice President, Retail Lending Office: 703.909.4555

john.goulding@spmc.com

MARY LEE

VP/Divisional Sales Leader, Western Retail Office: 916.932.0646

Cell: 916.308.8123

mary.lee@spmc.com

BRIAN MCGINLEY

VP/Divisional Sales Leader, Midwest Retail Office: 316.260.5656

Cell: 316.992.5116

brian.mcginley@spmc.com

DEBRA WATT

VP/Divisional Sales Leader, Eastern Retail Office: 980.202.4672

Cell: 704.877.5440

debra.watt@spmc.com