Recruiting Booklet 2022

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Your path to unlimited potential, resources and success begins at Sierra Pacific Mortgage.


“Top 50 Mortgage Companies to Work For” —Mortgage Executive

“Top Mortgage Lenders” —Scotsman Guide

“Top Mortgage Employer” —National Mortgage Professional Magazine

“Top 50 Mortgage Companies in America” —Mortgage Executive


“It’s a huge relief to find a company that meets its commitment to close loans on time, every time. It’s because of SIERRA’S FAST SERVICE AND RELIABLE SUPPORT that I continue to increase my production, without having to spend a dime on advertising!” — Franco Manueli, Retail Branch Manager

“What sold me about SPM was how down-to-earth the entire ops team is and how willing they are to get loans closed on time. THEIR CORE VALUES ALIGNED WITH MY OWN COMPLETELY, AND IT FELT LIKE A PERFECT FIT. To this day, Sierra Pacific is still the best decision I have ever made.” — Lauren Brown, Retail Branch Manager

A CAREER WORTH WAITING FOR


A ME S S AGE F ROM OUR PRE SIDEN T A ND CE O

Sierra Pacific Mortgage is built on the promise of encouraging true ownership for everyone. As a part of our team, you’ll discover that we’re fully committed to delivering superior value every day – and will continue to do so as we equip our employees with the tools and support they need to excel in their career and serve their customers well.


JIM COFFRINI

President and CEO Sierra Pacific Mortgage


COMPANY CULTURE


Within our organization, we’ve been very intentional about defining our pillars of success and holding ourselves accountable to living these principles every day with every customer. From your first interaction with our organization, you’ll immediately recognize that these values set the tone for our entire company culture. That’s the power of ONE Sierra – a concept that transcends how we do business and embodies how we live life.



Sierra Pacific Mortgage is a sought-after career destination and comprehensive customer resource. Providing high-quality lending services throughout the United States since 1986, we are a privately-held company licensed to do business in 49 states.

With laser-sharp goals and a commitment to the mortgage industry’s future, our organization is built on a foundation of quality lending practices, unparalleled service, unquestionable integrity, deep industry knowledge and a spirit of true teamwork. Here’s what you can expect: Stable company with reliable leadership

Dual AUS submissions

Experienced operation teams

Streamlined underwriting systems

Innovative sales tools and technology (Total Expert, BombBomb, SimpleNexus, Yext)

Quality products for nearly every borrower

Digital Application, Secure Income and Asset Verification

Access to health insurance and other benefits


MAKES IT HAPPEN Marketing shouldn’t be painful. That’s why we’ve invested time and energy into developing effective turnkey marketing solutions to make your life easier – and why we provide you with a dedicated marketing support team member.


A powerful (CRM) customer relationship management system that empowers you to deliver timely, relevant, and consistent drip campaigns to your database. You can also schedule social media and create co-branded flyers, emails, landing pages, and more with your business partners.

Optimize email, CRM, and other sales tools when you blast off with BombBomb™ videos. It’s never been easier to create videos that fuel increased interest in your services. Real-time notifications on your mobile device keep you up-to-date on opens, clicks, and views.

Closed custom surveys that help track and improve our borrower experience, as well as amplify customer testimonials to boost individual and brand awareness online to help the team (and company) be found locally – and chosen amongst competitors.

Remain compliant and streamline one of your most important engagement activities. Weekly social media content is automated to keep your feeds active, and you can supplement company-generated content with posts you create and schedule yourself.


TECHNOLOGY KEEPS YOU MOVING


OFFERING THE LATEST TECHNOLOGY IS NO LONGER A LUXURY, IT’S A NECESSITY. AND WE DELIVER! We possess an unwavering commitment to developing and deploying the latest technology in order to drive a WOW experience, so you can be confident that you’ll always have the cutting edge-tech you need in order to be successful in any market. ExpressLoan proprietary LO software

Automated tax return income analysis

SPM Go! Smartphone app

Automated email status alerts

Secure customer document portal

Quick Pricing, Locking, & Self Disclosing

Single-click dual AUS submissions

SEO optimization (Yext webpages)

Secure income and asset verification

Hardware and software Help Desk



We believe in growing our leaders internally, as well as acquiring exceptional talent across the nation. Being a Sierra team member means that you believe in providing sustainable homeownership opportunities in your community. Our company’s leadership is committed to keeping their word to both employees and customers.

So far, we’ve originated and purchased billions of dollars in residential loans – and we’re just getting started. You can count on us to you support your career goals with our corporate strength and personal commitment.

Promises Made. Promises Kept. Every Day, with Every Customer. That’s Sierra Pacific Mortgage.


PRESIDENT’S CLUB

Helping find creative solutions so more borrowers can become homebuyers is the ultimate win! But, we also love to celebrate sales staff who excel in customer satisfication and achieving sales goals. For those, we offer our annual President’s Club trip for top performing Branch Managers and Loan Originators.




Along with the excitement of pursuing a new opportunity, it’s natural to have some jitters about switching to a new company. We get it – and are committed to providing a smooth transition. Mortgage Loan Officers start their integration process with an action packed 3-day virtualtraining where you’ll meet the people who will provide support for your change.

Our Retail Support professionals will be your concierge while you’re preparing for orientation. They’ll provide an agenda and share reminders of upcoming training opportunities. You’ll also receive a comprehensive New Hire guide to help The New Hire Training includes sessions with our you stay on track. leaders, IT professionals and marketing team, as well as extensive training on our proprietary loan origination system (LOS).


L OCATIONS NATIONWIDE


Sierra Pacific Mortgage is actively recruiting those who want to be part of an organization where they have a voice and can make an impact. If this is you, please contact our Leadership team today. JOHN GOULDING Executive Vice President, Retail Lending Office: 703.909.4555 john.goulding@spmc.com

MARY LEE VP/Divisional Sales Leader, Western Retail Office: 916.932.0646 Cell: 916.308.8123 mary.lee@spmc.com

BRIAN MCGINLEY VP/Divisional Sales Leader, Midwest Retail Office: 316.260.5656 Cell: 316.992.5116 brian.mcginley@spmc.com

DEBRA WATT VP/Divisional Sales Leader, Eastern Retail Office: 980.202.4672 Cell: 704.877.5440 debra.watt@spmc.com


Join the Team Today!

Learn more at joinsierrapacific.com or email us at careers@spmc.com Our Pillars of Success 2022 Sales Leadership Summit Branch Day in the Life

©2022 Sierra Pacific Mortgage Company, Inc. NMLS # 1788. (www.nmlsconsumeraccess.org) For Industry Use Only. Not For Consumer Use. Equal Housing Lender.