Your path to unlimited potential, resources and success begins at Sierra Pacific Mortgage.
“Top 50 Mortgage Companies to work for” —Mortgage Executive
“Top Mortgage Lenders” —Scotsman Guide
“Top Mortgage Employer” —National Mortgage Professional Magazine
“Top 50 Mortgage Companies in America” —Mortgage Executive
“I joined the Sierra Family because I saw something different with transparency that I couldn’t find at other mortgage companies. Products, programs, pricing are imperative for us to thrive in the market, but the secret sauce is that the company cares more; This culture starts at the top of the house and filters down in all departments. It’s the truly a ONESierra way of life. Coming to Sierra Pacific has been the best decision in my 27 year mortgage career. Love it!” —John Brawner
A CAREER WORTH WAITING FOR
A ME S S AGE F ROM OUR PRE SIDEN T A ND CE O
“Sierra Pacific Mortgage is built on the promise of encouraging true ownership for everyone. As a part of our team, you’ll discover that we’re fully committed to delivering superior value every day – and will continue to do so as we equip our employees with the tools and support they need to excel in their career and serve their customers well.”
JIM COFFRINI
President and CEO Sierra Pacific Mortgage
OUR PILLARS OF SUCCESS Do the Right Thing—
ALWAYS
Making the right choices in relationships with team members, customers and partners should be as automatic as breathing, regardless of the circumstances and without making excuses. It’s not always easy, but it’s always right.
TRUE
Unsurpassed
Ownership
SPEED
These days, there’s a lot of talk about owning your actions. At Sierra Pacific, however, there’s a lot of action demonstrating the personal and corporate commitment we bring to our customers. We take our responsibility seriously – and it shows.
We demonstrate a sense of urgency and heightened awareness in everything we do. With our collaborative ethos we provide a fast-paced, seamless and supportive transaction from start to finish. That’s why our customers can relax and enjoy their new home sooner.
WOW Experience
Providing our customers with a quality mortgage is just the beginning. We go above and beyond their expectations, notice the little things that make a big difference and assume full responsibility for delivering superior service – service that leaves our customers saying, “Wow!”
Create What’s
NEXT Our past served us well, but we don’t rest on our previous successes. And we don’t just evolve to meet industry change – we LEAD the change, serving as pioneers in the mortgage marketplace. Expertise, insight and initiative drive our actions.
COMMITTED TO YOUR
SUCCESS
Sierra Pacific Mortgage is a sought-after career destination and comprehensive customer resource. Providing high-quality lending services throughout the United States since 1986, we are a privately-held company licensed to do business in 49 states.
With laser-sharp goals and a commitment to the mortgage industry’s future, our organization is built on a foundation of quality lending practices, unparalleled service, unquestionable integrity, deep industry knowledge and a spirit of true teamwork. Here’s what you can expect:
• Stable company with reliable leadership
• Dual AUS submissions
• Experienced operation teams
• Streamlined underwriting systems
• Innovative sales tools and technology (Total Expert, Bomb Bomb, SimpleNexus, Yext)
• Quality products for nearly every borrower
• Digital Application, Secure Income and Asset Verification
• Access to health insurance and other benefits
MARKETING MAKES IT HAPPEN
Marketing shouldn’t be painful. That’s why we’ve invested time and energy into developing effective turnkey marketing solutions to make your life easier – and why we provide you with a dedicated marketing support team member.
Personalized Marketing
Customer Relationship Management - Total Expert
• Your name, photo and contact information on customer loan statements
• Customer Journeys, powered by intelligent automation that delivers timely, relevant, and consistent communications to your database
• Personalized Video Platform (BombBomb)
Online Presence • Customized, individual website • SEO-rich content • Client testimonials • Online digital app • Links to social media • Weekly social media created for your use • Yelp Optimization • Digital Optimization (YEXT) • Run paid Facebook Ads (39 Celsius)
• Co-brand flyers, websites, landing pages, and more with your business partners easily while staying compliant • Nurture relationships with partners, prospects, and customers with intelligent systems of data that elevates the customer experience
TECHNOLOGY KEEPS YOU MOVING
We know that robust technology is crucial to your success. And we provide you with some of the best tech in the industry!
• ExpressLoan proprietary LO software • SPM Go! Smartphone app • Secure customer document portal • Single-click dual AUS submissions • Secure income and asset verification • Automated tax return income analysis • Automated email status alerts • Total Expert – CRM • SEO optimization (Yext webpages) • Hardware and software Help Desk
We believe in growing our leaders internally, as well as acquiring exceptional talent across the nation. Being a Sierra team member means that you believe in providing sustainable homeownership opportunities in your community. Our company’s leadership is committed to keeping their word to both employees and customers. So far, we’ve originated and purchased billions of dollars in residential loans – and we’re just getting started. You can count on us to support your career goals with our corporate strength and personal commitment. Promises Made. Promises Kept. Every Day. Every Customer. That’s Sierra Pacific Mortagage.
LEADERSHIP
PRESIDENT’S CLUB Helping clients secure a mortgage is the most important win! But we also recognize those who excel in their pursuit of customer happiness. For this, we offer a President’s Club annual trip for top-performing Branch Managers, Branches and Loan Originators.
READY TO MAKE THE MOVE?
Along with the excitement of pursuing a new opportunity, it’s natural to have some jitters about switching to a new company. We get it – and are committed to providing a smooth transition. Mortgage Loan Officers start their integration process Our Retail Support professionals will be your concierge with an action packed 3-day virtual training where you’ll while you’re preparing for orientation. They’ll provide meet the people who will provide support for your change. an agenda and share reminders of upcoming training opportunities. You’ll also receive a comprehensive New Hire The New Hire Training includes sessions with our leaders, guide to help you stay on track. IT professionals and marketing team, as well as extensive training on our proprietary loan origination system (LOS).
LOCATIONS NATIONWIDE
PA
Contact us today to discuss the opportunities afforded to SPM employees.
Headquarters NMLS #1788 1180 Iron Point Road, Suite 200, Folsom, California 95630 800.447.3386 SierraPacificMortgage.com
Join the Team Today! JoinSierraPacificMortgage.com
©2022 Sierra Pacific Mortgage Company, Inc. NMLS # 1788. (www.nmlsconsumeraccess.org) For Industry Use Only. Not For Consumer Use. Do Not Distribute to Consumers. Equal Housing Lender.