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Volume 2013, Issue 8

The Chamber Vista A monthly publication of the Sierra Vista Area Chamber

August 2013

Parade and Festival bring business promotional opportunities Volume 2013, Issue #8

Update from Executive Director Amanda Baillie


Member Spotlight: Mia Bella's ConsultantCarolyn McLain


Aegis Receives Customer Magazine Award


Win 5 Meals for ONLY $5!


July Events at a Glance


International Trade Show


Member Page


Board of Directors / Chamber Staff


“We Mean Business”

It may still be summer, but the Chamber is already working on two Christmas events to help benefit our members and the community. We know many of you are also starting to plan for the festive season, in particular your entries for the 55th Annual Christmas Parade. We are delighted to announce that the theme for this year’s parade is A Cowboy Christmas. This is a chance for the community to celebrate its southwestern history and roots and we cannot wait to see how our entrants will decorate for one of the state’s oldest parades. In keeping with the theme, our grand marshal will be Steve Conroy, perhaps best known for his work with the Cochise Cowboy Poets & Music Gathering. Steve will be retiring from the gathering this year and we thought this would be a great way to honor the commitment and hard work he put into this nationally acclaimed event. Look out for more information on how to enter the parade, sponsored by Lawley Automotive and Cox, in September. Festival of Trees You may have already seen in the paper that the Chamber is partnering with the Sierra Vista Herald to stage this year’s Festival of Trees. Now that we have a for profit hospital in our community, there is no longer a need for the Sierra Vista Regional Health Cen-

ter Foundation, which had organized the festival for the last 13 years. Rather than see this wonderful event disappear, the Chamber and Herald decided to step up and take on the responsibility of seeing this festive tradition continue at The Mall at Sierra Vista. The Chamber believes the festival offers an affordable way for businesses to market themselves. By submitting an entry—a decorated tree, wreath, centerpiece or gingerbread house— businesses can promote to the thousands of people who visit the 12-day festival. We hope to see business participation increase for the 14th annual event. While revenue from the festival will help the Chamber continue to provide its many benefits and programs to aid the business community, a local charity will also receive funds. Right now, the Herald is inviting nonprofits to submit an application to receive monies. The chosen organization must be able to provide volunteers during the festival and be willing to sell raffle tickets. Applications are available online at, and Sponsorship opportunities are also available for this event—just call the Chamber for info. More details on how you can participate in the festival will be available soon.

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The Chamber Vista

Chamber Update by Executive Director Amanda Baillie

“Sequestration continues to defy common sense and while politicians at the nation’s Capitol continue with their stalemate, communities like ours suffer the consequences.”

There is no denying it has been a tough economic year so far, but thankfully there is some good news mixed in with the bad. Sequestration continues to defy common sense and while the politicians at the nation’s Capitol continue with their stalemate, communities like ours suffer the consequences. Following the layoffs at the hospital, we were disheartened to learn that General Dynamics has had to cut 102 positions. We know other government contractors are facing similar staffing challenges and tough decisions which, along with furlough days, means a trickle down effect for local businesses. In the community of Havre de Grace, MD, near the Aberdeen Proving Ground, a number of local businesses are offering discounts to furloughed employees. If that is something your business is currently doing, or plans to do, let us know about it and we will help spread the word. Nobody knows what the future holds at Washington, D.C. And while sequestration has had a major impact on Sierra Vista, there is also some good news for our community.

Retail activity looks promising with the arrival of new Chamber members Hobby Lobby and JoAnn Fabric. In addition, the Tractor Supply Store is under development and soon we will welcome Cal Ranch also. These new businesses all bring new jobs with them, which is something to be especially welcomed right now. And when substantial companies such as these choose to set up shop in Sierra Vista, it encourages other enterprises to take a look at the potential of our community. While the reduction in hospital staff is unwelcome news, the construction of the new facility will hopefully help bolster the local economy through construction jobs and area spending by those employees. The Chamber has been a vocal supporter of the Rosemont Copper Mine, which it is hoped will receive the go ahead very soon. The economic benefits of this major project will help the local economy for many years to come. So it is very much a mixed bag right now and the Chamber will continue to work to help the business community through both the good times and the bad. Talking of bad, we know that the Patient Protection and Afford-

able Healthcare Act is proving to be a headache for all businesses. That is why we partnered with the Small Business Development Center to stage the recent healthcare seminar, which featured two of the state’s 15 certified PPACA professionals. The knowledge imparted by Shelly Winson and Ray Magnuson was invaluable to the more than 120 people who attended this event. While much still remains unclear about the law, the feedback we have received tells us that this was a very educational and informative session. We plan to invite Shelly and Ray back to Sierra Vista some time next year for an update. In the meantime, we recommend businesses visit to keep abreast of the ongoing changes and regulations. So I have just enough space to mention this year’s Home & Business Expo on Sept. 7 at The Mall at Sierra Vista. As of this writing we had less than 20 booths left—that’s ahead of last year’s number and we are delighted that businesses are taking advantage of this members-only benefit. The expo has really gone to another level since we moved it to the Mall last year and we are looking forward to another show that will bring solid leads to our members.

Volume 2013, Issue 8

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Member Spotlight—Candles light up a passion for business woman By Amanda Baillie Everyone would like to be paid for something they love doing, and for Carolyn McLain that is certainly true. When asked why she decided to become a Mia Bella independent consultant, the answer is simple: “I just love candles!”. A regular visitor to local trade shows, Carolyn had frequently seen the same Mia Bella representative selling the candle range. And so she approached the woman and ended up becoming one of the local Mia Bella team.

“I also like the fact it is a well established company which has been in business for over 20 years. And it’s a great way for me to get cheaper candles!”

Made with palm oil, Mia Bella candles burn cleanly and come in a wide variety of scents, from the best selling apple pie (which both looks and smells like the all American baked goody) to seasonal items like Christmas pine. “Christmas is definitely the busiest time of the year,” Carolyn said. A long time Chamber member and Ambassador, Carolyn believes her membership has proved more than worthwhile.

“That’s how I get all my contacts” she said. “I also like being able to do the shows and the fact that everything is included in the price While trade shows are her preferred Since then, she has been a familiar for the expos.” sight at area expos—her prime source method of sales and promotion, Carolyn will also visit people’s home for a Contact Carolyn at 249-0674 or visit of income. more personal service. “I find there is lots of flexibility and you run things as your own business,” She also occasionally uses her busisaid Carolyn, who also runs a second ness to raise money for local good causes. business as a math tutor.

Chamber Member—Aegis receives CUSTOMER magazine’s MVP Quality Award Aegis Limited, a leading outsourcing and technology services company and part of the $27 billion Essar conglomerate, announced that it has been the recipient of the Silver MVP Quality Award from Technology Marketing Corporation's (TMC) CUSTOMER magazine.

ica and Global Quality & Customer Experience, Aegis Limited added, “Our Quality program is focused on providing the client and Aegis with an accuSandip Sen, Global CEO, Aegis Limited rate view of the business, leveraging said, “Aegis has earned the MVP Qual- the call center for insights into the ity Award for the fifth consecutive business, and driving improvements in year; this progression clearly outlines CSAT, Sales, Cost, and Compliance.” our dedication and commitment to CUSTOMER magazine has been the “Aegis has impressed our editors at providing the best customer experivoice of the call/contact center, CRM CUSTOMER with their ability to build a ence while continuously maintaining and teleservices industries since 1982. feeling of community while providing an innovative approach to quality, and CUSTOMER’s MVP Quality Awards acimpeccable customer service,” said offering cost-effective, high-quality knowledge organizations with a true Rich Tehrani, CEO of TMC. “Aegis has solutions to many of the world’s leadcommitment to high ethical Quality demonstrated a true commitment to ing brands.” standards, Methodology and Business high ethical standards, stringent poliCompliance. Peter Bloom, President, North Amer- cies and challenging goals.”

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The ChamberNewsletter Vista Title

Schedule of Events Wed. Aug. 7 - MAC Luncheon, 11:30 at Thunder Mountain Activity Center. $15 Thurs. Aug. 8 - Business at Twilight, 5:00 -7:00 pm, Port Royale Apts. (See Page 6.) Fri. Aug. 9 - Ribbon Cutting, 4:00 - 4:30 pm, Teen Hut, 440 BN. Hwy 90, Suite B-6 (Wal-mart Shopping Center, next to Verizon Wireless. ) Sat. Aug. 10 - Woman 2 Woman - 8:30 am - 2:30 pm, Cochise College Community Rm, 901 N. Columbo. Must RSVP: 5155478. Tues. Aug. 13 - Ribbon Cutting, Wound Cares, LLC, 5:00 - 5:30 pm., 302 El Camino Real, Bldg 10, Suite F.

Following the success of our Forks & Corks event at the Expo last year, we again wanted to promote local restaurants to attendees.

Tickets will be on sale at the Chamber from the week of August 5 as well as at the Home & Business Expo on September 7.

Wed. Aug. 14 - Ambassadors Committee Meeting, Noon, Angelika’s German Deli Fri. Aug. 16 - Board of Directors Meeting, 7:30 am at the Chamber Wed. Aug. 21 - Military Affairs Committee Meeting, 8:00 am at the Chamber.

The drawing will take place at the Thurs. Aug. 22 - Leadership Committee Meeting, 8:30 am at the Chamber. This year we are giving the public Expo at 4 p.m. and you do not Fri. Aug. 31 - Chamber 101, 11:30 am at the chance to win five $25 gift need to be present to win. certificates, donated by Chamber Stop by the Chamber today to get the Chamber. RSVP: 458-6940 member restaurants, for just $5. your tickets, or our info tables at Advertise to 625 local businesses With 15 participating restaurants the Expo. there are three chances to win.

Annual Home & Business Expo Saturday, September 7 10 a.m. to 4 p.m. at The Mall at Sierra Vista This event is the only fall home show and we are near booth capacity. Register today at Sponsored by SSVEC, Cherry Creek Radio, Sierra Vista Herald, Cox, Southwest Gas, Mr. Fix It of Sierra Vista, Rosemont Copper and KKYZ.

for about 20 cents each! 

Reach over 625 businesses in Sierra Vista and surrounding communities

Take advantage of this member-only benefit!

We insert and mail for you!

Super low advertising rates! Members pay only $99. Executive Club Members pay just $49.

SPECIFICATIONS: Inserts must be on 8.5x11, flat, non-glossy, standard weight (20lb.– black & white, 24/28lb.— color) paper. June NEWSLETTER DEADLINE: Friday, August 23 NOTE: Insert space is limited and is provided on a first come, first serve basis. For information, call the Chamber at 458-6940 or email:

Volume 2013, Issue 8

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Events at A Glance

Top Left: Ribbon Cutting at Bayada Home Health Care. Top Right: Ribbon Cutting for Sierra Vista Farmers Market at Veteran’s Memorial Park. Middle & Bottom: July’s Business at Twilight hosted by the Better Business Bureau at Lawley Automotive Center. (Next BAT August 8th at Port Royale Apartments. See page six for details!)

For upcoming events please visit us at

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The Chamber Vista

International Trade Show will educate businesses on cross border possibilities In the last several months the Chamber has been exploring the possibilities that lie along and across the border. We have taken a group of members to tour Naco, Mexico. We met with the Tucson Hispanic Chamber to talk about future partnerships. We hosted a seminar on targeting Mexican shoppers, cosponsored by the Small Business Development Center. We have attended two international trade expos in Nogales and Rio Rico, focusing on Mexico, organized by the Southeast Arizona Governments Organization (SEAGO). We also welcomed our first members from Naco, Mexico. Our foray into this important arena continues next month when we partner with SEAGO, SBDC, the Sierra Vista Economic Development Foundation and the Mall at Sierra Vista to bring the next international trade

expo to this community. To be held on Friday, September 27, at The Mall, this event will include an impressive roster of guest speakers covering a wide range of topics, from cross border tourism to trade grants. The day will begin with a look at tourism, featuring speakers from the Cochise County Tourism Council, Arizona Office of Tourism and Sonora Tourism Office. Session two will focus on importing and exporting, and experts will be on hand from the U.S. Commercial Service Export Assistance Center, the Arizona Commerce Authority, the Mexican Consulate and the U.S. General Consul. We are delighted to welcome the Mayors of Nogales, AZ, and Naco, Mexico, to this event, as well as a representative of the regional economic development agency in Sonora. Lea Marquez Peterson, President/CEO of the Tucson Hispanic

Sail on down to the USS Port Royale Where we are proud to be hosting the AUGUST BUSINESS at TWILIGHT! Thursday, August 8, 2013 In the Clubhouse of

1201 N. Columbo Ave. (just north of Cochise College) Food, Fun and Future Friends, Door Prizes, 50/50 Raffle For information contact:

Chamber, will talk about the many programs and initiatives they have going on to help businesses reach Mexican customers, while Alex Solis from new Chamber member Prestamos CDFI will give details on a $10 million fund available to local businesses. Local, state and federal officials, or their representatives, have also been invited to attend, and there will be some traditional Mexican entertainment. This is a free event open to the public and we encourage our members to take the time to learn about the business opportunities available in nearby border communities and deeper into Mexico, where many companies are growing. The International Trade Expo will run from 8 a.m. to 3:45 p.m. (you can attend all or parts of the conference) and details on how to register to attend will be coming soon. Too often, interactions with the government are burdensome and frustrating. From seeking out financing opportunities to learning about the latest regulations affecting them, hard-working businesses are spending too much time navigating the federal bureaucracy. On October 28, 2011, the President issued a challenge to government agencies to think beyond their organizational boundaries in the best interest of serving America's business community, and start thinking and acting more like the businesses they serve. He directed the creation of BusinessUSA, a centralized, one-stop platform to make it easier than ever for businesses to access services to help them grow and hire. BusinessUSA implements a "no wrong door" approach for small businesses and exporters by using technology to quickly connect businesses to the services and information relevant to them, regardless of where the information is located or which agency's website, call center, or office they go to for help. Visit for more info.

Volume 2013, Issue 8

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A Special Welcome to Our New Members! Arizona Family Law Center Cochise Dermatology and Aesthetics DePaul Industries Friction Games, LLC Hobby Lobby Stores, LLC It Works Global Jo-Ann Fabric & Craft Stores Legal Shield-Independent Associate Antonio Medina Ocean View Shuttles, LLC

(520) 459-4000 (520) 458-1505 (520) 458-6100 (605) 680-3040 (520) 417-2424 (727) 692-9825

(774) 451-3955 (520) 272-0414

Pampered Chef-Independent Consultant Sharon Shulsky Prestamos CDFI, LLC Sage Management, LLC Shred-It Sierra Vista Vision Sierra Wash-N-Dry Teen Hut, The The Solar Store Unashamed Christian Store USA Sew & Vac, LLC

(520) 678-8906 (602) 258-9911 (520) 458-0550 (520) 882-9939 (520) 335-1643 (520) 459-5519 (520) 459-8371 (520) 322-5180 (520) 458-1184 (520) 458-9077

Thanks to these members for renewing their commitment to the business community Accent Care American Southwest Credit Union Big Nose Kate's Saloon Canyon State Wireless Clark Information Systems Comfort Keepers Corium 21- The Aloe Miracle CST Corner Store #1670 Farmers Insurance-Ginny Francis Fran Richey Insurance Agency

Garcia Development, LLC Horizon Moving Systems of Sierra Vista, Inc. Kentucky Fried Chicken Kindred Nursing and Rehabilitation - Hacienda Liberty Tax Service Local Locksmith Longhorn Restaurant MHS & More LLC Navy Federal Credit Union Pauline Fredericks Photography Pizzeria Mimosa

Pueblo del Sol Country Club Pueblo del Sol Water Co. Rosen Orthodontics Shady Lady's Closet Sierra Remodeling & Home Builders Sierra Vista Ace Hardware Sierra Vista Public Schools Southwestern Eye Center Steve Haymore CPA, PC Westover Roofing

JR's Food and Spirits KKYZ Radio Landmark Cafe Las Palomas Apartments Lawley Automotive Center Lawley's Team Ford Life Care Center Long Realty Co. Longhorn Restaurant Mall at Sierra Vista - Management Office ManTech Telecommunications & Info Systems Mr. Fix It of Sierra Vista, LLC Naco Dental National Bank of Arizona Navy Federal Credit Union Netmedix IT Solutions New Frontier Animal Medical Center Northrop Grumman Corporation *Large Business of the Year 2013* Patio Pools & Spas Pioneer Title Agency Pueblo del Sol Country Club Rommel Equipment Services

Rosemont Copper Company Sierra Vista Ace Hardware Sierra Vista Herald & Bisbee Daily Review Sierra Vista Regional Health Center Southeastern Arizona Contractors Assoc. Southwest Gas Corporation Southwestern Eye Center Specialists in Dermatology Stachel & Associates, P.C. Sulphur Springs Valley Electric Coop. Sun Canyon Inn Systems Integration Tailored Living The Boeing Company TownePlace Suites by Marriott University of Phoenix Waddell & Reed Financial Advisors, David Burnett Wal-Mart Stores, Inc. Wayland Baptist University Wells Fargo Home Mortgage, Inc. Windemere Hotel & Conference Center

Executive Club Members Allstate Insurance Company - Pat Meldrum American Southwest Credit Union American Family Insurance American Systems Arizona Water Company Atomic Fight Club Beacon Group BrightStar Homecare CACI, Inc. Castle & Cooke Arizona, Inc. Castle & Cooke Mortgage, LLC CerendipiTees CGI Cherry Creek Radio City of Sierra Vista Coca-Cola Refreshments USA, Inc. Cox Data Systems & Technology, Inc. Dental Village Fairfield Inn & Suites by Marriott Garden Terrace Assisted Living Home General Dynamics Information Tech. Hobby Lobby Horizon Moving Systems of Sierra Vista, Inc.

The Chamber Vista is a publication of the Sierra Vista Area Chamber

21 E. Wilcox Drive, Sierra Vista, AZ 85635 (520) 458-6940, Fax: (520) 452-0878

Mission Statement

The Sierra Vista Area Chamber promotes business and provides leadership for the improvement of the community.

2012-13 Board of Directors Executive Officers

Chamber Staff

Chairman - Michael Benson, TDY Housing Past Chairwoman - Dee Dee Hoeft, Wells Fargo Home Mortgage Chair Elect - Rick Shelley - Horizon Moving Systems Treasurer—Anita Farrow, National Bank of Arizona Secretary—Jack Blair, SSVEC

Executive Director Amanda Baillie,

Board Members

Communications Director Margaret Dillard,

Frank Gonzalez, Lawley Automotive Elsie MacMillan - Sierra Toyota Ken Cecil - Mall at Sierra Vista Phil Vega - Sierra Vista Herald / Bisbee Daily Review Nancy Nash - Stuff ‘N Baskets Nathan Williams - Nathan Williams, Law Office Glen Cobb—Sierra Suites Kevin Peterson—CGI Mary Tieman—Southeast Arizona Workforce Connection Jon Galchik—TASC

Membership & Marketing DirectorJohn Hargraves III,

Office Manager Toni Rogers, Events Coordinator Diane Erwin,

Sierra Vista Area Chamber


21 E. Wilcox Dr. Sierra Vista, AZ. 85635



August Vista '13  
August Vista '13  

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