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The ofямБcial newsletter of Unit Owners Association QLD

MAY 2013 MARCH

FLOORED BY CITY VIEW TAX

2011

FLOOR 41+ $331

FLOOR 21-40 $258

D E V O M E R VIEW TAX Q A O U E H T BY FLOOR 11-20 $184

FLOOR 5-10 $111

UP TO FLOOR 4 $0

Become a Member Today uoaq.org.au

Click to Join now www.uoaq.org.au

EST. 1978

May 2013 UnitNews

1


From the Editor

Paul Cassels

For the Win! Dear readers we have enjoyed a win with the reversal of the View tax on the Gold Coast Rates a total of $1.7 million dollars for owner occupiers, it is a good start and now for the Brisbane City council Rates Rort and the Sunshine Coast view tax. We used members and friends to visit all councillors in each Ward and discuss where they stand on a reversal, a simple YES or NO. Then let them know how much support they will lose if they keep ripping Unit Owners off. Remember B.A.R.E. saved unit owners $10.6 million dollars in Brisbane but we are still paying $2.5 million more than we should.

www.uoaq.org.au Unit Owners Assocation QLD 6th Floor. 333 Adelaide St, Brisbane Q 4000 E help@uoaq.org.au P 3220 0959 uoaq.org.au

Brisbane

P 3220 0959 or www.uoaq.org.au and request to communicate to a particular person Sue Ekert, Bob Boundy, Elle Young, Paul Cassels. Published by Unit Owners Association QLD Editor Paul Cassels

Gold Coast

Wayne Stevens, Greg Carroll, Roger Dearing

Art Direction

Web Development

John Connole - P 0439 879 740 E john@stickybeakmedia.com.au

Sponsors

We appreciate the support of our sponsors to help us do the work we do. To become a sponsor of UOAQ, please contact Paul Cassels on 3220 0959

CTS Management

Only with support this will change. Sign up join and nominate your building for building membership. We gained over 1,000 new members last year alone. Just think of what we could all achieve with another predicted 2,000 this year. We are starting to tender contracts for lifts, insurance, BC Management, increased interest from cash flow, LED lighting just to start for Building Members. Join in and save.

Just another long weekend away Part 1

Dan Hancock - P 3162 8823 E hi@danhancock.com.au

Suite 35, Level 6. “Northpoint” 231 North Quay Brisbane QLD 4000 Telephone 07 3211 4445 Fax 07 3211 4410 Mobile 0419 741 066 Email coralie.mott@ctsm.com.au www.ctsm.com.au

Paul Cassels Editor

Hartley’s Body Corporate Management

It turned out to be quite an expensive trip - no, not so much for me like for my parents, and no they did not sponsor it, and also it was not my fault. At the end it was their calling me and asking “What are your plans for the coming Easter?” “I am going to Innamincka or Noccundra” - I said. “OK, wait a second, we will get our map and have a look where it is... Hmm... Could you call us tomorrow? We have to get another map. Our’s is quite good on the coast, it shows all the towns there, but as soon as you leave the shore it is not showing anything...” “There is nothing wrong with your map” - I answered quietly, more mumbling than saying it properly. “What!” - exclaimed my parents. “Your map is correct. There is simply nothing wrong” - I replied, now louder and clearly.

Coralie Mott

(BA Dip Ed, Cert IV in BCM)

Director and Body Corporate Manager OAM DUniv

Quality Building Management Pty Ltd.

Strata Inspections and Reporting • Exclusive body corporate law practice • Over 30 years experience • Former first tier law firm partner • Quality leagal services at a reasonable price

Leary & Partners

Fellow of the Australian College of Community Association Lawyers

1300 554 165 | info@insuranceguys.com.au

And this was the trigger for my parents’ high expenses. For the preceding five days they were calling me every day on my mobile phone for at least one hour, trying to convince me to change my plans. No chance – I made up my mind. It is how my parents spent their monthly salary for March. And, I..., early morning on Good Friday, jumped on my bike and off I went.

Caretaker Duties, Level 7, 127 Creek Street, Valuations and Tenders Brisbane Q 4000

07 3218 7378 P 0418 190 658 M gary@mystrata.com E

yourstratamanagement Are you a member.com.au of a body

We specialise in insuring buildings over $2million, by providing: An online quoting system that allows you to provide quote information in minutes. Access up to 7 strata insurance companies (including insurers who do not deal with the public). Advice about your existing insurance program and recommendations where we feel your current cover is inadequate.

garybugden.com

corporate concerned about Working forand all sector stakeholders the level of remuneration paid to your resident unit manager? Does your body corporate wish to call tenders for the caretaker

duties? Unit Owners Association QLD Online quotes get a 25% rebate of commission directly back to your Body Corporate insurance premiums. Professional management of claims.

Our company has prepared numerous valuations of Caretaker Duties for buildings from Port Douglas to Coolangatta. We have experience with large hotel style complexes of three hundred units right down to small boutique developments of less than fifty units for both valuations and a calling of tenders.

Help for Members Go to www.insuranceguys.com.au to get a quote!

Members of the UOAQ are welcome to contact committee members of the association for any help on any body corporate matter. Shandit Pty Ltd are proudly corporate authorised representatives of Insurance Advisernet Australia Pty Ltd. Authorised representative number 424246

Disclaimer

For a fixed fee quotation or to discuss these specialist valuation services call us on 07 3858 8222 or email enquiries@leary.com.au

We love balcony gardens Emai pictures through today and we’ll publish them in Unit News

Articles contributed to this newsletter are published as a service to members and do not necessarily reflect the opinion or policy of this Association. To contact the committee of the UOAQ for assistance with a body corporate matter please e-mail help@uoaq.org.au

2

UnitNews May 2013

uoaq.org.au


Feature Story

Benefits of Building Membership – April 2013.

Currently we have two levels of UAOQ membership:

1. 2.

Individual Membership – provides services to individual owners in relation to their personal unit investment, this does not address issues related to Body Corporate Committee issues. Building Membership – addresses issues at the level of Body Corporate Committees and Bodies Corporate, which are usually more complex.

By becoming a “Building Member” of the UAOQ your building will see the following benefits/improvements: Examples of financially measurable benefits of Building Membership provided are:

• • • •

Higher Interest rates on Bank Working Accounts Discounted Insurance arrangements Assistance in tendering for Body Corporate Management Services Ability to enter group tendering for building services

*Please see attached document “Examples of Financial Benefits” for a more detailed explanation on these items

Examples of non-financial benefits:

• •

Provide advice and assistance with a range of body corporate committee issues Recommend experts to assist further with issues that can’t be resolved with the assistance of a UOAQ volunteer

Building Membership Testimonial: (as seen by unit complex “Carmel by the Sea”) The UAOQ were avid supporters of Carmel by the Sea’s Body Corporate Committee in the process of:

• • •

Consistently rejecting Caretaker Extension requests to its contract, (owners overwhelmingly voted down with conviction Caretaker requests by majority in the order of 84-6 votes in some years, resulting in the incumbent Caretaker’s Contract expiring) Drawing up a more detailed performance based Schedule of Caretaker Duties Going to open market tender for a new

uoaq.org.au

• •

manager, the new contract is limited to 3 years, with a higher calibre Manager for NIL cost compared to the previous incumbent’s $242,000(approx.) Providing savings to owners in the order of up to one third of annual levy costs. In the 2013 year, the committee has recommended levy reductions of 17% Providing mentoring services to BC Committees aligned with this initiative regarding Management rights contracts where requested

* For further clarification of the above items see attached to this communication the “Carmel by the Sea Case Study File”

Frequently Asked Questions about UOAQ Building Membership Costs

What is a building membership going to cost you? • Buildings with fewer than 50 apartments – have a flat fee of $500 per annum • Buildings with more than 50 apartments – cost is $10 per lot/apartment per annum Is there a minimum membership term? 1 year How confidant is the UOAQ that a building membership will offer your building savings? The UAOQ offer a money back guarantee available for the first year if we are unable to save your building the cost of your membership in the first year, if the building keeps the recommended strategies in place then it will continue to save the cost of the membership each year. * To be eligible for this offer your building must implement a cash flow management strategy (there is no extra charge for this service). Please see attached <<insert name of cash flow management Document>> for a description of this process. ** Money back guarantee is only valid only for the first year of membership.

Please note that the UAOQ is a not for profit organisation run by a volunteer workforce. This means that all funds raised go back into providing services for unit owners. Our website (www.uoaq. org.au) provides profiles of its volunteer workforce, there is an impressive cumulative 80 years+ of background and experience brought to the industry. (Website navigation directions: Home Page >> Contact >> Committee Profile half way down page). We trust the above outline communicates the high level of assistance we are able to provide; we look forward to your building becoming a UOAQ member. Kind Regards UAOQ association

May 2013 UnitNews

3


Unit News

Everything Covered? For Professional, Friendly assistance and quotes call

Sinking Fund Forecast Insurance Valuation Builders Warranty Condition Assessments Safety Risk Reports Asbestos Reports Fire Safety Reports And much more

1300 880 466 inspections@qbma.com.au www.qbm.com.au

Quality Building Management Pty Ltd.

QBSA ACT Licence No. 109408a0

Strata Inspections and Reporting

yourstratamanagement.com.au

COMMUNITY LIVING SOLUTIONS Reducing Costs & Increasing Value for Unit Owners

PROUD SUPPORTER OF UOAQ

Leary & Partners Caretaker Duties, Valuations and Tenders

Caretaker Duties Valuations and Tenders Are you a member of a body corporate and Are you a member of a body concerned about the level of remunera-tion corporate and concerned about paid to your resident unit manager? the level of remuneration paid to your resident manager?wish to call tenders Does your bodyunit corporate for theyour caretaker duties? Does body corporate wish

to call tenders has for the caretakernumerous valuations Our company prepared duties? of Caretaker Duties for buildings from Port Our company has preparedWe have experience Douglas to Coolangatta. numerous valuations with large hotel styleofcom-plexes of three Caretakerunits Duties for buildings hundred right down to small boutique from Port Douglas to than fifty units for both developments of less Coolangatta. Weahave valuations and calling of tenders. experience with large hotel style complexes of three hundred units right down For a fixed fee quotation or toto discuss small boutique developments these specialist valuation services of less than fifty units for both call us on 1800 808 991 or valuations and a calling of email enquiries@leary.com.au tenders. 4

For a fixed fee quotation or to discuss these specialist UnitNews May 2013 valuation services call us on 07 3858 8222 or email

Are you aware of new requirements under Work Health and Safety Act? Body Corporate Committee members now face the prospect of heavy fines and possible jail sentences under amendments to the Work Health & Safety Act 2011 (Qld). Commercial properties, including commercial strata properties, are now considered a workplace and committee members have a duty to ensure the property that they administer is safe. This new legislation includes the requirement for commercial properties to conduct workplace audits & annual safety measures reporting. This now means that where a person has been exposed to a risk that could result in death or serious injury, individual committee members can be penalised up to $600,000 or 5 years imprisonment. This duty extends to volunteer committee members, and to avoid heavy penalties, body corporate committees should take all necessary measures to comply with the new legislation. This legislation has a considerable impact on body corporate committees and many of our commercial strata clients are unaware of the changed legislation when we discuss this with them. While strata policies may have provisions to cover legal fees for appealing against WH&S fines, most strata policies do not cover the fine or penalty itself. The only way body corporate committee members can avoid heavy penalties, is to make sure that they donâ&#x20AC;&#x2122;t fail to meet the obligations under the act. If your body corporate has not yet addressed the new Work Health and Safety legislation requirements, we recommend this matter be tabled as an agenda item at your next committee meeting. Advice should be sought from your strata manager or a qualified workplace health & safety adviser to ensure your property is compliant. Tyrone Shandiman Strata Insurance Solutions Authorised Representative No. 404247 1300 554 165 tyrone@stratainsurancesolutions.com.au Shandit Pty Ltd T/As Strata Insurance Solutions is a Corporate Authorised Representative (No. 404246) of Insurance Advisernet Australia AFSL No 240549, ABN 15 003 886 687.

WE CANâ&#x20AC;&#x2122;T DO IT WITHOUT YOU SIGN UP TODAY. uoaq.org.au

uoaq.org.au


Unit News

Examples of Financial Benefits to Building Member Explained (a) Higher Interest rates on Bank Working Accounts

The bank working accounts of Bodies Corporate generally receive substantially lower than market interest rates on their significant funds. This is mainly due to the majority of funds being lodged with the major bank supporter of the industry. These accounts are generally seen as being a captive market; with little to no other option. Banks are able to then pay very low rates whilst retaining support via BC Managers. The UOAQ have sought higher deposit accounts from other banks paying more commercial rates. To analyse your buildings cash flow management procedures we ask for your building to provide a transactional bank statement of your working account for the last year. Using this information we carry out the analysis, which will likely confirm the very significant potential additional interest return available to your building

Hartley’s Body Corporate Management ‘Looking after all your Body Corporate Needs’

See the file xxx attached to this communication is an example of the report that we would provide after completing our analysis. This example was for a building of approx. 100 lots, by implementing our suggestions they are now able to earn an additional $6,300 interest annually.

(b) Discounted Insurance arrangements:

Taking the management of insurance away from Body Corporate Managers, We have sought out a specialist Body Corporate Insurance Broker who is prepared to discount the brokerage charged on the insurance business they advise upon. This can be a substantial saving, given that insurance can often be the third highest cost to the body corporate after Caretaker’s costs. The added benefit of contacting an insurance broker is a higher level of professional knowledge and expertise than traditional Body Corporate Managers are able to provide. Discounted Insurance can be investigated by providing us with a copy of the insurance arrangements from your last Notice of AGM, and sign off on an authority to provide the claims experience to the nominated insurance broker (this document will be provided to you from the UOAQ upon request). this will also outline the potential savings from this initiative.

*See summary of services from the insurance broker file attached to this communication.

(c) Assistance in tendering for Body Corporate Management Services

As an independent and impartial body, we provide the service to undertake the tendering process, appraisal of tenders, and recommendation to committee in respect of the engagement of Body Corporate Management Services. The incumbent Body Corporate Manager traditionally handles this process. Acting in this manner can be seen as a conflict of interest as they could potentially be appointed as a beneficiary of their own recommendation.

■ Financial Management ■ Agendas & Meetings ■ Administration of your Scheme ■ Maintenance ■ Dispute Resolution ■ Compliance

*A full package outlining this service in detail is available upon request. **A separate fee is payable for this service.

uoaq.org.au

May 2013 UnitNews

5


OAM DUniv

1300 554 165 | info@insuranceguys.com.au

• Exclusive body corporate law practice • Over 30 years experience

We specialise in insuring buildings over $2million, by providing: An online quoting system that allows you to provide quote

• Former first tier law firm partner • Quality leagal services at a reasonable price

information in minutes. Access up to 7 strata insurance companies (including insurers who do not deal with the public). Advice about your existing insurance program and recom-

Fellow of the Australian College of Community Association Lawyers

mendations where we feel your current cover is inadequate. Online quotes get a 25% rebate of commission directly back to your Body Corporate insurance premiums. Professional management of claims.

07 3218 7378 P 0418 190 658 M gary@mystrata.com E

Level 7, 127 Creek Street, Brisbane Q 4000 garybugden.com

Go to www.insuranceguys.com.au to get a quote!

Working for all sector stakeholders

Shandit Pty Ltd are proudly corporate authorised representatives of Insurance Advisernet Australia Pty Ltd. Authorised representative number 424246

“Performance Based” Management Solutions Our Professional Body Corporate Management Service includes:

CTS Management

- Performance Based Management Fees - Maximising Returns on Surplus Funds with Cash Flow Management - Formulating Cost Effective Budgets - Conducting Efficient Meetings - Management of Insurance Quotations & Claims - Extensive Industry Knowledge & Experience - Transparency & Accountability For All Owners

Contact our office for an Obligation Free Proposal

Suite 35, Level 6, "Northpoint", 231 North Quay Brisbane Qld 4000 Phone 07 3211 4445 Fax 07 3211 4410 Email info@ctsm.com.au

www.ctsm.com.au Proud Member of:

Thank you for reading. uoaq.org.au

Unit News Online - May 2013  

The official magazine of Unit Owners Association Queensland

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