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5,000 1,500 500 +

+

ATTENDEES COMPANIES

+

CEOs

300

+

300

+

Speakers SPONSORS

EMBRACE CHANGE WYNN, LAS VEGAS • MARCH 19-22, 2017

2017’s BLOCKBUSTER EVENT

GET STARTED TODAY! 2

Email 2017@shoptalk.com now to set up AN onsite meeting with CAROLINE to book and rebook exhibit space!


table of contents

Floorplans

4-7

Record-Breaking Numbers

8

Agenda-at-a-Glance

9-19

Session Descriptions

20-39

Speakers

40-50

Sponsors

51-61

Media Partners

62

Caroline Farley VP, Growth

TABLE OF CONTENTS • #SHOPTALK16

3


Floorplans LEVEL 2

4

LEVEL 1


Exhibit Booth

KEY

Main Street Table Pop-Up Shop Meeting Pod Meeting Room

TRACK ROOM 1

TRACK ROOM 2

EXHIBIT HALL

FLOORPLANS • #SHOPTALK16

5


the main street experience What is Main Street? It’s a whole new format to interact with people and discover companies that supplements our traditional exhibit booth format. Who is on Main Street? You can interact with 120+ companies, including commerce tech innovators and disruptors, in an open and friendly environment. See what’s new and explore new business possibilities. Check out the list of 120+ participating Main Street sponsors on the opposite page. When is Main Street Open? Join us on Main Street in the Exhibit Hall on: • Monday from 9:30 am to 10:30 am & 5:50 pm to 7:30 pm • Tuesday from 9:30 am to 10:30 am & 6:15 pm to 7:30 pm

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Store T-SHIRTS

7352

COLLECTABLES

Jewelry

BOOKS

A.A.

Toybox

DENTAL

WORKS

24

H O U R

JONNY’S

selling toys since 1952

MON: 10AM TO 7PM TUE: 10AM TO 7PM WED: 10AM TO 7PM THR: 10AM TO 7PM FRI: 10AM TO 7PM SAT: 10AM TO 6PM SUN: CLOSED

by Zia

ANTIQUES

TOYS

cafe Marie

Flake & Bake

MONEY20/20 BANK

COMICS

GAMES

B arb e rs h o p

MI SOON FATT

Fresh FLOWERS On Main

open Open

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+

S H A V E

Interested in 2017? Email 2017@shoptalk.com now to set up an onsite meeting with Caroline to book and rebook exhibit space!

NOW SHOWING

RETAIL MONSTER FROM THE BLACK LAGOON

LEE'S tai lori n g fine

Dr ugCANDYStore PAVEL’S CORNER

DON’S DONUTS S RECORD

Open 5¢

6

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POST OFFICE


exhibiting sponsors & meeting spaces

INCLUDES: EXHIBIT BOOTHS, MAIN STREET TABLES, POP-UPS & MEETING SPACES

□ 12 Digit Marketing, T40-A □ 1WorldSync, T32-A □ 24-7 Intouch, T32-B □ 4moms, P2 □ ACI Worldwide, T79-A □ adjust, 1406 □ Adlucent, T57-A □ Adobe, 1103 □ Advanced Pricing Logic, T25-B □ Affirm, T45-A □ Affirm, 1226 □ Algolia, T4-B □ Amazon Payments, 1208 □ AngelHack, T42-A □ AppCard, T25-A □ Apruvd, T28-A □ ATTRAQT, T18-B □ ATTRAQT, Pod A □ Bain Capital Ventures, Pod FF □ bedgear performance bedding, P4 □ Belly, 1418 □ BigCommerce, 1431 □ BloomReach, 1409 □ Blue Acorn, T47-A □ Bluecore, 1526 □ Bluecore, Pod D □ BlueSnap, T81-B □ Branch Metrics, T63-A □ Brickwork Software, Pod Q □ Bronto Software, T67-A □ Buzztala, T2-B □ CashStar, T28-B □ Catchpoint Systems, 1232 □ Catchpoint Systems, Pod K □ Cayan, T24-A □ Certona, T74-A □ Chargeback Gurus, T42-B □ Chargeback.com, T79-B □ Chargebacks911, 1240 □ Chase, 1421 □ Chase, Copperleaf 3 □ ChatID, T4-A □ ChatID, Pod J □ Chop Technologies, T38-A □ CIBC Capital Markets, Pod U □ Cimagine, T39-B □ Classy Llama, T10-A □ Clearbridge Mobile, T73-A □ ClearSale T36-A □ Cognilyze T61-A □ Commerce Ventures, Pod F □ commercetools, 1125 □ Connected Lab, T72-A □ CountBOX, T65-B □ CoursaRetail, 1532 □ Creditcall, T40-B □ Curalate, 1412 □ Deloitte , T23-A

□ Deloitte Technology Fast 500, T23-B □ DHL eCommerce, 1123 □ Digital Certainty, T49-B □ Digital Retail Apps, T36-B □ Discover Financial Services, Pod S □ Distil Networks, Pod O □ dotmailer T22-A □ dotmailer, 1117 □ Dynamic Yield, 1111 □ DynamicAction, T55-B □ Echidna, T67-B □ Espylt, T33-B □ Experian Data Quality, T8-A □ Extole, 1410 □ eZCom Software, T83-A □ Fashion Metric, Pod E □ FedEx, Bluethorn 4 □ Findly, T12-A □ First Insight, T26-A □ First Mile, 1236 □ FitForCommerce, Pod R □ flexReceipts, Pod C □ GoSend, T86-B □ GPShopper, 1127 □ Granify, Pod G □ Greycroft Partners, Pod CC □ HookLogic, 1408 □ Hyperwallet, T80-B □ IA Interior Architects, 1219 □ Ideally, T53-A □ iGlobalStores, T75-A □ imgix, T29-B □ Index, T55-A □ Infinite Buyer, T78-A □ Innovative Retail Technologies, T83-B □ iovation, T18-A □ JDA Software, T14-A □ Jumpshot, T57-B □ Ketner Group PR + Marketing, T85-A □ Kwik, T78-B □ Lightspeed, 1230 □ Lightspeed Venture Partners, Pod GG □ Listrak, T14-B □ Listrak, Pod L □ Loop Commerce, T75-B □ LYONSCG, T22-B □ Magento, 1214 □ Magnetic, Pod W □ Marqeta, T26-B □ MasterCard, Copperleaf 2 □ MeanBuy.com, T35-B □ MediaTree, T73-B □ Monetate, 1427 □ Multimedia Plus, 1215 □ Narvar, 1514

KEY

□ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □

Exhibit Booth

Main Street Table Pop-Up Shop Meeting Pod Meeting Room

NEA, Pod EE Nventify, T41-A Olapic, 1115 OmnyPay, T74-B OnboardIQ, T20-B OnTrac, T76-A Optimove, 1530 Orzota, T37-A Paul Evans NY, P3 Payoneer, T70-A PayPal, Bluethorn 2 PerimeterX, Pod B PEX, T59-A PEX, Pods M & N Pinn, T12-B Pitchtime, T51-A Placemeter, T51-B PMG, 1220 Point Inside, 1536 Pricefalls.com Marketplace, T31-B Primary Venture Partners, Pod DD PUDO, T71-A Radius8, T59-B Radius8, Pod X Radix, 1109 Ragtrades, T2-A Raise, 1437 RBM Technologies, T16-B Recite, T34-A Reflektion, T8-B reKindness, T81-A RetailNext, 1425 Riskified, T53-B ROAR, T82-B RobotLAB, 1420 ROI Revolution, 1433 Roomi, P1 S5 Stratos, Pod P Sailthru, 1414 Sailthru, Pod I Salsify, 1516 SAP, 1217 Secret Sauce Partners, T6-A Sentient Aware, T49-A Sharedrobe, T84-B ShipHawk, T24-B Shippo, T85-B ShopForce, T29-A Shopic, T61-B Shopify, 1415 Shopkick, T45-B Shopography, T84-A shopswell, T27-A Sift Science, T30-A Signifyd, T69-A Slice Intelligence, 1416 SmartGift, T38-B Snapfulfil WMS, T70-B Sociomantic Labs, T6-B

□ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □ □

Sourceeasy, 1524 SparkPost, 1131 Spendgo, T82-A Springboard Retail, T10-B Star Cloud Services, T77-A STARS Online Product Reviews, T80-A STRATACACHE, T31-A SweetIQ, T68-B Symantec Corporation, T71-B Sysorex, 1139 Tata Consultancy Services, Pod H Temando, T68-A Third Wave Fashion, T35-A Transfix,1238 TrendBrew, T72-B True Fit, 1137 TSYS, Copperleaf 1 TUKU, T16-A Tulip Retail, 1222 TurnTo, 1211 Two Tap, T34-B U-PIC Parcel Insurance, T37-B Ubiquity Global Services, 1404 UNBXD, 1224 United States Postal Service, 1540 Vantiv, Pod V Verifone, T63-B Verifone, Pod T VeriShip, 1141 Verizon Digital Media Services, T39-A Virtual Incentives, 1133 VoyageOne, 1441 VTEX e-Commerce Cloud Software, T86-A Webcollage, 1121 Webgility, T27-B WebLinc Commerce, T41-B WePay, T77-B Westfield Labs, 1403 Westfield Labs, Bluethorn 1 WGSN, T20-A World First, T30-B Yoyo Wallet, T69-B Zebra Technologies, T33-A Zendesk, T65-A Zipdrug, T47-B Zmags, 1213 Zooz, T76-B

EXHIBITING SPONSORS & MEETING SPACES • #SHOPTALK16

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R ECO R D - BR E A K I N G FI RS T Y E A R

numbers

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AT- A - GL A N CE

sunday agenda Fly in on Sunday, May 15, to get the most from 2016's groundbreaking retail and ecommerce event!

4:00-9:00 pm, Sunday: Pick up your badge from registration on Level 1 of the Conference Facility 7:30-9:30 pm, Sunday: Join the Shoptalk Welcome Reception and make new connections 10:30 pm, Sunday: Get some rest! Three days of intense learning, building new connections and discovering new technologies start tomorrow

Fly In

4:00–9:00pm Level 1

7:30–9:30pm Level 1

6:00 am, Monday: Rise and shine! It all starts today! 7:00 am, Monday: Time for Breakfast on Level 1. Get fueled for amazing Monday morning keynotes, starting at 8 am sharp!

Registration Open Welcome Reception

Sponsored By

SUNDAY, MAY 15 • #SHOPTALK16

9


REGISTRATION HOURS: 6:00AM-8:00PM

AT- A - GL A N CE

monday agenda 6:30–7:30am Level 2

6:30–8:00am Level 1

EXHIBIT HOURS: 9:30AM–7:30PM MAIN STREET HOURS: 9:30–10:30AM, 5:50-7:30PM

Sunrise Yoga

Breakfast

Sponsored By

8:00-8:10am

Opening Remarks: Anil D. Aggarwal, Founder, Shoptalk Jonathan Weiner, Founder, Shoptalk

8:10-8:30am

Conversation with Lionel Richie Interviewer: Dottie Mattison, CEO, Gracious Home

8:30–8:50am

Opening Keynote: Jerry Storch, CEO, Hudson's Bay Company

8:50–9:10am

Fireside Chat: Michael Dubin, Founder & CEO, Dollar Shave Club Interviewer: Courtney Reagan, CNBC

Michael Dubin will join us to discuss how he built a subscriptions business with millions of members in just four years, and how he's disrupted 100 year-old brands with his revolutionary selling model.

9:10–9:30am

Fireside Chat: Ron Johnson, CEO, ENJOY Interviewer: Courtney Reagan, CNBC

In this conversation with Ron Johnson, we'll hear his perspective on commerce evolution after 20+ years as a leader at retailers from Apple to JC Penney and Target. Ron will also discuss his shift into the venture-backed world and his plans to change how shoppers purchase and engage with new consumer technologies.

General Session Room General Session Room General Session Room General Session Room

General Session Room

9:30–10:30am

Exhibit Hall

Session 1 10:30–11:10am

Join us for a conversation with international sensation Lionel Richie and Gracious Home CEO Dottie Mattison who will discuss the launch of Lionel's new home collection, the people and places that influenced his new product line and what excites him most about being a part of the commerce world.

Networking Break & Main Street Open

TRACK 1: Disruptive Startups and Pioneering Brands

TRACK 2: Physical Retail Goes Digital

TRACK 3: Evolving Trends in Marketing

TRACK 4: Search and Discovery

TRACK ROOM 1

TRACK ROOM 2

TRACK ROOM 3

TRACK ROOM 4

Startups Driving Product Innovation

Session A: Executive Perspectives: Digital Store Trends and Technologies

Advances in Proximity Marketing

Session A: The Emergence of Visual Commerce

MARIAH CHASE, CEO, ELOQUII ROB DALEY, Co-Founder & CEO, 4moms JULIE FREDRICKSON, CEO & Co-Founder, Stowaway Cosmetics PHOEBE HAYMAN, CEO, Seedling Moderator: SONYA BROWN General Partner, Norwest Venture Partners

NIGEL ODDY, CEO, House of Fraser Interviewer: DEBORAH WEINSWIG, Managing Director, Fung Global Retail & Technology

Session B: Executive Perspectives: Brand Innovation JAMES RHEE, Executive Chairman & CEO, Ashley Stewart / FirePine Group JUE WONG, President, Elizabeth Arden Brand, Elizabeth Arden Moderator: DAVID BELL Author, Professor, The Wharton School

10

MARK CAMPOS, Product Strategy, Waze JAKUB KRZYCH, CEO & Co-Founder, Estimote

APU GUPTA, Co-Founder & CEO, Curalate TED MANN, President, Slyce

LEAH MALONE, Regional Director, Brand Partnerships, Foursquare

Moderator: DEBBIE HAUSS, Editor-in-Chief, Retail TouchPoints

RODNEY WILLIAMS, Founder & CEO, LISNR

Session B: Discovery Through Curation

Moderator: ASIF R. KHAN Founder & President, Location Based Marketing Association

ANTHONY SOOHOO Founder & CEO, Dot & Bo ALAN TISCH, Co-Founder & CEO, Spring Moderator: ROBERTO RAMOS, Senior Vice President, Global Strategy and Communications, The Doneger Group


Session 2 11:15–11:55am

TRACK 1 New Marketplace Startups

Driving In-Store Mobile Engagement

GEORGE ARISON, Founder & CEO, Shift

MARY BETH LAUGHTON SVP Digital, Sephora

BILL BOBBITT, Co-Founder & CEO, Move Loot

RATNAKAR LAVU, CTO, Kohl’s

NICK HUZAR, CEO, OfferUp ANDY NIELSEN, President & CEO, Everything But The House Moderator: HANS TUNG Managing Partner, GGV Capital

Session 3 12:00–12:40pm

TRACK 2

TRACK 1

PAWAN VERMA, Senior Vice President/Chief Information Officer, Foot Locker Moderator: ROHIT SINGH Managing Director Consumer Products & Retail Group, Americas | Corporate Client Solutions, UBS Securities

TRACK 2

Session A: On-Demand Startups Redefining Retail Experiences

Emerging In-Store Interactive Technologies

SAM ROSEN, Founder & CEO, MakeSpace

HEALEY CYPHER, CEO & Co-Founder, Oak Labs

MIKE RUSSELL, CEO, Paintzen

TODD STARCEVICH, VP, Direct-to-Consumer, Americas, VF Corporation

Moderator: WESTON GADDY, Managing Partner, Radian Capital

Session B: On-Demand Professional Services MATTHEW FAUSTMAN, CEO & Co-Founder, UpCounsel PATRICK PETITTI, CEO & Co-Founder, HourlyNerd

TRACK 3 Driving Millennial Engagement with Content CORY HAIK, Chief Strategy Officer, Mic AMANDA HESSER Co-Founder & CEO, Food52 KAREN MOON CEO & Co-Founder, Trendalytics BRIAN SUGAR, Co-Founder & CEO, POPSUGAR Moderator: JEFF RICHARDS Managing Partner, GGV Capital

TRACK 3 Driving Repeat Purchases—Loyalty, Replenishment and More LARS ALBRIGHT, Co-Founder & CEO, SessionM MARC FREED-FINNEGAN Co-Founder & CEO, Index

SALVADOR NISSI VILCOVSKY Founder & CEO, Memomi Labs

DANA KLEIN, VP eCommerce, Reebok North America, Adidas Group

MAGGIE WINTER Co-Founder & CEO, AYR

EMILIE AREL SCOTT, CEO, Quidsi, an Amazon Company

Moderator: ANNE MARIE STEPHEN, CEO & Founder, KWOLIA

Moderator: YORY WURMSER , Retail Analyst, eMarketer

TRACK 4 Mobile Search and Discovery MICHAEL HASWELL, Director, Product Partnerships, Google DARNELL HOLLOWAY, Head Of Business Outreach, Yelp MICHAEL JACONI Co-Founder & CEO, Button LIAT ZAKAY, CEO & Co-Founder, Donde Moderator: KATIE EVANS Editor, Mobile, Internet Retailer / Mobile Strategies 360

TRACK 4 Discovery Through Content and Experiences ROSS PETERSEN, CEO & Co-Founder, Blitsy KATHERINE POWER Co-Founder & CEO, Clique Media Group (CMG) DAVIS SMITH, Founder & CEO, Cotopaxi JAC WHITE, CEO, Savoteur Moderator: BRIAN NOWAK, US Internet Analyst, Morgan Stanley

Moderator: CHRIS PROTASEWICH Principal, Highland Capital Partners

Anil D. Aggarwal, Founder

Jonathan Weiner, Founder

MONDAY, MAY 16 • #SHOPTALK16

11


REGISTRATION HOURS: 6:00AM-8:00PM

AT- A - GL A N CE

monday agenda Seating 1: 12:40-1:10pm Seating 2: 1:10-1:40pm Level 1

Session 4 1:40–2:20pm

EXHIBIT HOURS: 9:30AM–7:30PM MAIN STREET HOURS: 9:30–10:30AM, 5:50-7:30PM

Lunch

TRACK 1 Session A: Guided Commerce Startups LEURA FINE, CEO & Founder, Laurel & Wolf NICK TARANTO, Co-Founder & Co-CEO, Plated Moderator: CAROLINE FAIRCHILD, New Economy Editor, LinkedIn

Session B: Startups Bringing Offline Discount Models to the Online World CHIEH HUANG, CEO, Boxed Wholesale DAVID YEOM, CEO & Co-Founder, Hollar

Sponsored By

TRACK 2 Creating and Managing Omnichannel Customer Experiences—Prices, Products and Promotions HARVEY BIERMAN, VP eCommerce Technology & Operations, Crocs KEVIN ERTELL, SVP, Digital, Sur La Table MARY LOU KELLEY President, e-Commerce, Best Buy AIMEE LAPIC, SVP/Chief Marketing Officer and Online GM, Banana Republic Moderator: SCOTT SILVERMAN Scott Silverman Associates

TRACK 3 The Future of Digital Advertising BONIN BOUGH, Chief Media & eCommerce Officer, Mondelez RICHARD PHELAN, Managing Director - Retail, OMD NASEEM SAYANI, Group VP, Strategy, Huge DONALD WILLIAMS, Chief Digital Officer, Horizon Media Moderator: LISA MILGRAM SVP, Member Programs, Interactive Advertising Bureau

TRACK 4: IoT and Sensors

Session A: Connected Cars THEJO KOTE, CEO & Co-Founder, Automatic Labs DAN PRESTON, CEO, Metromile Moderator: MOLLY WOOD Host and Sr. Tech Correspondent, Marketplace

Session B: Selling Connected Devices PHILLIP RAUB, Co-Founder, CMO & Head of Retail, b8ta

Moderator: BEN SUN General Partner, Primary Venture Partners

JOSH UDASHKIN, CEO & Founder, Raden Moderator: MOLLY WOOD Host and Sr. Tech Correspondent, Marketplace

Session 5 2:25–3:05pm

TRACK 1 Recommerce Startups Driving Sales MANISH CHANDRA, Founder & CEO, Poshmark TRACY DINUNZIO, CEO & Founder, Tradesy

Innovations in Payments, Mobile Wallets and Point of Sale KIM FITZSIMMONS,

Head of Global Ecommerce and Large Omnichannel Commerce Solutions, Chase Commerce

Solutions

SEBASTIEN FABRE, CEO & Co-Founder, Vestiaire Collective

CHRIS GARDNER, Head of In-Store Products , PayPal

JAMES REINHART, CEO & Co-Founder, thredUP Moderator: DANA TELSEY CEO and Chief Research Officer, Telsey Advisory Group

12

TRACK 2

TRACK 3

TRACK 4

Innovations in Mobile, Social and Next Generation Marketing Tactics

Smart Homes

PRAMA BHATT, VP, Digital & eCommerce, Ulta Beauty

RYAN CIOVACCO President, Connected Living & Consumer Electronics, Sears Holdings

BRYON COLBY, SVP, Digital Commerce, Cornerstone Brands

CYRIL BRIGNONE, CEO, Arrayent

PATRICK GAUTHIER, VP,

Amazon Payments, Amazon

DAVID HEATH, Founder & CEO, Bombas

BILL LEE, VP Smart Home Product Marketing, Samsung Electronics America

SPENCER SPINNELL, Director, Emerging Platforms, Google

SHAN-LYN MA, CEO & Co-Founder, Zola Registry

JONATHON NOSTRANT, CEO & Founder, ivee

Moderator: ANDREW B. MORRIS, SVP, Head of Content, Money20/20

Moderator: MATT MCKENNA Founder / President, Red Fish Media

Moderator: MIKE STERN CEO, Connected Lab


Session 6 3:10–3:50pm

TRACK 1 Startups Disrupting The Retail Value Chain RYAN BABENZIEN, CEO, Greats ARIEL KAYE, CEO & Founder, Parachute AMY ERRETT, CEO & Founder, Madison Reed MICHELLE LAM Co-Founder & CEO, Trust&Co. Moderator: ANDREA WASSERMAN Senior Advisor, McKinsey & Company

TRACK 2

TRACK 3

Session A: Market Research - Redefining Commerce: The New Retail Reality BERNARDINE WU, Founder & CEO, FitForCommerce

Session B: Reinventing Product Returns TODD EVERETT, CEO, Newgistics DAVID SOBIE, CEO & Co-Founder, Happy Returns Moderator: ANDREA WEISS Founder, The O Alliance

TRACK 4:

Session A: Emerging Social Selling Strategies CHANTEL WATERBURY, CEO & Founder, Chloe + Isabel DIISHAN IMIRA, CEO, Mayvenn Moderator: CHRIS FRALIC Partner, First Round

Session B: Engaging New Influencers CONOR BEGLEY, President, Tribe Dynamics MARCO HANSELL, Founder & CEO, Speakr

Wearables CHRISTINA D’AVIGNON CEO, Ringly SHAZ KAHNG, Board Director & CMO, OMsignal SANDRA LOPEZ, VP, New Technology Group Strategic Relationships & Business Development, New Devices Group, Intel LESLIE MULLER, Co-Lead, The Shop, VSP Global Moderator: LIZA KINDRED Founder & CEO, Third Wave Fashion

Moderator: HILARY MILNES Retail Reporter, Digiday

3:50–4:10pm 4:10–4:30pm

General Session Room

4:30–4:50pm General Session Room

4:50–5:10pm

General Session Room

Break Fireside Chat: Tim Kendall, President, Pinterest Interviewer: Molly Wood, Host and Sr. Tech Correspondent, Marketplace

In this session, Tim Kendall will discuss the merchant opportunity on Pinterest, from understanding consumer intent and trends to reaching new customers and innovating in the world of omnichannel marketing. Tim will also talk about the future of Pinterest as a platform for mobile discovery and commerce.

Presentation: Nicolas Franchet, Director, Global Vertical Strategy, Facebook Presentation: Jonathan Alferness, VP, Product Management – Shopping, Google

5:10-5:30pm

Presentation: John Costello, President, Global Marketing & Innovation, Dunkin’ Brands

5:30-5:50pm

General Session Room

Fireside Chat: Marc Lore, Founder & CEO, Jet.com Interviewer: Anne D'Innocenzio, National Retail Writer, The Associated Press

5:50–7:30pm

Exhibit Hall & Main Street Reception

General Session Room

Exhibit Hall

8:30–10:00pm Poolside Dinner & Reception Yucca Pool

Join us for a conversation with Marc Lore, CEO of Jet.com, as he discusses the building of a new, large-scale marketplace, what he's learned about acquiring and retaining new customers, how he sees the company's business model evolving and the future of ecommerce overall.

Sponsored By

Sponsored By

MONDAY, MAY 16 • #SHOPTALK16

13


REGISTRATION HOURS: 6:00AM-8:00PM

AT- A - GL A N CE

tuesday agenda 6:30–7:30am Level 2

6:30–8:00am Level 1

EXHIBIT HOURS: 9:30AM–7:30PM MAIN STREET HOURS: 9:30–10:30AM, 6:15-7:30PM

Sunrise Yoga

Breakfast

Sponsored By

8:00-8:10am

Opening Remarks: Zia Daniell Wigder, SVP and Head of Content, Shoptalk

8:10–8:30am

Fireside Chat: Maelle Gavet, EVP, Global Operations , The Priceline Group Interviewer: Ron Miller, Enterprise Reporter, TechCrunch

Maelle Gavet, Executive Vice President of Global Operations for The Priceline Group, will discuss how The Priceline Group has become one of the most successful internet comeback stories of all time. She'll share her insights on how global digital businesses should be structured to succeed and discuss how companies can thrive given the growth of the sharing economy, on-demand models and the arrival of new technologies.

8:30–8:50am

Fireside Chat: Katia Beauchamp Co-Founder & CEO, Birchbox Interviewer: Linda Shein, Managing Director at Baker Retail Center, The Wharton School

Join us for a conversation with Birchbox CEO Katia Beauchamp who will talk about how she changed the way people shop for beauty and grooming online and won over more than a million subscribers She'll discuss how the company has zeroed in on a target customer others in the beauty industry aren't talking to and how it's refocusing its efforts on serving her in a relevant way.

Fireside Chat: Brian Lee, CEO & Co-Founder, The Honest Company Interviewer: Ben Sun, General Partner Primary Venture Partners

In this session, we'll hear from The Honest Company CEO, Brian Lee, who will discuss how he's taken his safe and effective lifestyle brand from concept to successful business in just five years. He'll discuss the market’s growing interest in conscious consumerism and how the company has established a successful direct sales channel as well as several major retail partnerships.

General Session Room General Session Room

General Session Room

8:50–9:10am

General Session Room

9:10–9:40am

General Session Room

Fireside Chat: Steven M. Lowy Co-CEO, Westfield Corp. Interviewer: Maghan McDowell, Technology Reporter, WWD

9:30–10:30am

Networking Break & Main Street Open

Session 1 10:30–11:10am

TRACK 1: Ecommerce

TRACK 2: Design

TRACK 3: Measurement, Analytics and Insights

TRACK 4: Entrepreneurship and Investment

TRACK ROOM 1

TRACK ROOM 2

TRACK ROOM 3

TRACK ROOM 4

Session A: Executive Perspectives: Conversation with Facebook Messenger

Designing Next Generation Products and Experiences

Session A: Privacy in the Era of Increasing Data: FTC Perspective on Managing Customer Data Responsibly

Venture Capital Perspectives on Retail and Consumer Investing: Part 1

Exhibit Hall

FRERK-MALTE FELLER Director of Product Management, Facebook Messenger

Session B: Executive Perspectives: The Future of Ecommerce MARK LAVELLE,CEO, Magento Commerce SCOTT THOMPSON, CEO, ShopRunner Moderator: PAUL DO FORNO, Director -Commerce Practice Leader, Deloitte Digital

14

Join us to hear from Westfield Co-CEO Steven Lowy who will discuss how he sees the retail industry changing, what areas he's most excited about and which new products and technologies he's investing in to create both digital and physical world-class experiences at the company's 34 iconic shopping centers across the US and Europe.

CHRIS COLBORN, EVP, Global Chief Design and Innovation Officer, R/GA MELISSA GONZALEZ CEO, The Lionesque Group

LAURA BERGER, Attorney, Privacy and Data Security, Federal Trade Commission

JB OSBORNE, Partner, Red Antler

Session B: Acting on the Voice of the Customer

MOHAN RAMASWAMY Partner, Strategy, Work & Co Moderator: RICHARD KELLY, Chief Catalyst, Fung Group

IVY CHIN, SVP eCommerce & Omnichannel Digital, Belk ALEX GENOV, Head of UX Research & Web Analytics, Zappos Moderator: CATHY HOTKA Principal, Cathy Hotka & Associates

SCOTT FRIEND, Managing Director, Bain Capital Ventures KIRSTEN GREEN, Founder & Managing Director, Forerunner Ventures JEREMY LIEW, Partner, Lightspeed Venture Partners BRIAN O’MALLEY, Partner, Accel Moderator: PETER J. FUSCO Partner, Lowenstein Sandler


Session 2 11:15–11:55am

TRACK 1

TRACK 3

Preparing for Distributed Commerce

Retail Formats of the Future

NEIL ACKERMAN, Global eCommerce Lead, Mondelēz International

BRENDAN CAHILL, VP Corporate Projects, Penguin Random House

SID JATIA, VP, Omnichannel Digital, Under Armour

SCOTT EMMONS, Head Of Innovation Lab, Neiman Marcus

RAGHAV LAL, EVP, Chief Data & Analytics Officer, Westfield Corp.

JEFFREY FISHER, Global Store Experience & VM Director, Luxottica Group (Sunglass Hut)

JARED SCHRIEBER Co-Founder & CEO, InfoScout

JOE MEGIBOW, President, Joyus RYAN ROSS, EVP-Marketing & Digital Commerce, HSN Moderator: CATHY HALLIGAN Independent Board Director, Ulta Salon, Cosmetics & Fragrance and FLIR Systems

Session 3 12:00–12:40pm

TRACK 2

GABRIELLE ROSI, Senior Design Director, Whole Foods Market Moderator: LEE PETERSON, EVP, Brand, Strategy & Design, WD Partners

TRACK 1

TRACK 2

Innovations in Offline Data Capture and Analytics ALEXEI AGRATCHEV, CEO & Co-Founder, RetailNext

ALEX WINTER, Founder & CEO, Placemeter Moderator: ADHEER BAHULKAR Partner, A.T. Kearney

TRACK 3

Brands Taking Control

Designing for Mobile

RICO ARRASTIA, Sr. Director, Wholesale.com, Levi Strauss & Co.

PAUL GAFFNEY SVP, IT, Home Depot

Advances In Customer Service and Post-Purchase Engagement

JOSH HIMWICH, VP and GM, The Bump, XO Group

SCOTT CARR, CEO, Modria

PAUL S. CARROLL, Vice President of Digital & E-commerce Creative, New York & Company AMANDA P. GREENBERG Sr. Director Of eCommerce, Ferrara Candy AJIT SIVADASAN, VP/GM Global eCommerce, Lenovo Moderator: SCOT WINGO Executive Chairman & Founder, ChannelAdvisor

Seating 1: 12:40-1:10pm Seating 2: 1:10-1:40pm Level 1

RAFEH MASOOD, Vice President, Customer Innovation Technology, Dick’s Sporting Goods AMANDA RICHARDSON VP Product, HotelTonight Moderator: BOBAK EMAMIAN, CEO, Prolific Interactive

Lunch

Zia Daniell Wigder, SVP & Head of Content

DAN HERMAN, CEO & Co-Founder, ChatID JORDY LEISER, Co-Founder & CEO, StellaService AMIT SHARMA, CEO, Narvar Moderator: LAUREN FREEDMAN, SVP, Digital Strategy & Chief Merchant, the e-tailing Group, An Astound Commerce Company

TRACK 4 Venture Capital Perspectives on Retail and Consumer Investing: Part 2 AJAY AGARWAL, Managing Director, Bain Capital Ventures BEN LERER, Founder, Thrillist Media Group & Managing Director, Lerer Hippeau Ventures DAN ROSEN, Partner, Commerce Ventures JANIE YU, Partner, Fung Capital Moderator: WILLIAM SUSMAN, Managing Director, Threadstone Advisors

TRACK 4 Beyond Venture Capital Investment SAEED AMIDI, Founder & CEO, Plug and Play SLAVA RUBIN, Chief Business Officer, Indiegogo WEST STRINGFELLOW, Vice President, Internal Innovation and Operations, Target Moderator: LOCKIE ANDREWS, CEO & Managing Director, Catalyst Consulting

Sponsored By

Sonal Gandhi, VP, Strategy

TUESDAY, MAY 17 • #SHOPTALK16

15


REGISTRATION HOURS: 6:00AM-8:00PM

AT- A - GL A N CE

tuesday agenda Session 4 1:40–2:20pm

TRACK 1 The Changing Role of Stores in Ecommerce Fulfillment JASON GOLDBERGER President, Target.com & Mobile, Target SCOTT MOREY, Executive Vice President, General Growth Properties MICHAEL TOBIN, SVP, Strategy & Innovation, Macy’s Moderator: ANNE D'INNOCENZIO National Retail Writer, The Associated Press

EXHIBIT HOURS: 9:30AM–7:30PM MAIN STREET HOURS: 9:30–10:30AM, 6:15-7:30PM

TRACK 2: On-Demand, Delivery and Logistics Session A: Amazon Prime Now Discusses Same-Day Shipping STEPHENIE LANDRY Worldwide VP of Amazon Prime Now, Amazon

Session B: On-Demand Personal Services

TRACK 3 The Future of Artificial Intelligence in Retail BRENT FRANSON CEO, Euclid Analytics ANDY NARAYANAN Head of Visual Intelligence, Sentient Technologies JOHN SQUIRE, CEO, DynamicAction Moderator: BARNEY PELL,PH.D., Owner, Decision Theory

TRACK 2

JIM HILT, EVP, CMO & eCommerce, EXPRESS VISHAAL MELWANI Co-Founder, Creative Director, CEO, Combatant Gentlemen

BAYARD WINTHROP, CEO & Founder, American Giant Moderator: WESTON GADDY Managing Partner, Radian Capital

Moderator: ELLIE WHEELER Partner, Greycroft Partners

TRACK 1

Tapping into Millennial Mindshare

MARK WALKER, CEO, JackThreads

JED KLECKNER,CEO, Delivery.com MARCELA SAPONE, CEO & Co-Founder, Hello Alfred

Session 5 2:25–3:05pm

TRACK 4: Changing Consumer Preferences

TRACK 3

TRACK 4

Driving Transactions on Mobile

Trends in Same-Day Delivery

New Approaches To Personalization

JOSH KREPON Vice President, Global Digital Commerce, Cole Haan

DAPHNE CARMELI CEO & Co-Founder, Deliv

BILL ADLER CEO, True Fit

BRIAN ELLIOTT General Manager, Google Express, Google

NEIL CAPEL, Founder & Chairman, Sailthru

MATTHEW KANESS CEO, ModCloth

KHALED NAIM, CEO & Co-Founder, Onfleet

RAJ DE DATTA, CEO & Co-Founder, BloomReach Inc.

CHRIS LINDLAND, Founder & CEO, Betabrand

NICK RELLAS, Co-Founder & CEO, Drizly

MICHAEL KLEIN Head of Industry Strategy — Retail, Adobe Systems

BILLY MAY SVP — Digital, eCommerce, and Corporate Development, Abercrombie & Fitch AMAR NAGARAM Vice President, Engineering, Flipkart MARK YOUNG SVP, Stategy & Business Development, Fandango/ Universal

Moderator: JENNY LEFCOURT Partner, Freestyle Capital

Moderator: STEVE DENNIS President & Founder, SageBerry Consulting

Changing Consumer Needs Driving Product Innovation MIKE EDWARDS, CEO, eBags

MIKE STONE, CEO & Co-Founder, MakersKit Moderator: REBECCA KADEN Partner, Maveron

Moderator: KEN SEIFF Managing Partner, Beanstalk Ventures

Session 6 3:10–3:50pm

TRACK 1 Virtual and Augmented Reality Experiences in Retail PARHAM AARABI Founder & CEO, ModiFace ARIFF QULI, Chief Commercial Officer, North Americas, Blippar SHANNA TELLERMAN Founder & CEO, Modsy Moderator: JASON "RETAILGEEK" GOLDBERG SVP Commerce & Content Practice, Razorfish

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TRACK 2

TRACK 3

Trends in Pick-up Options

Innovations in Consumer Targeting

RAMESH RATAN, CEO, Bell and Howell

JONATHAN OPDYKE, CEO & Co-Founder, HookLogic

KUNAL THAKKAR, SVP Global Operations, Newegg

CORY TREFFILETTI VP of Marketing and Partner Solutions, Oracle Data Cloud

HELEN VAID VP, Digital Store Operations & Experience, Walmart Global eCommerce

MOLLIE SPILMAN, Chief Revenue Officer, Criteo

JARON WALDMAN Co-Founder & CEO, Curbside

ALEX VRATSKIDES Co-Founder & CEO, Persado

Moderator: PHIL WAHBA Senior Writer, Fortune Magazine

Moderator: MICHAEL DEKSHENIEKS, Managing Director, Accenture Interactive

TRACK 4 Product Customization Using 3D Printing and Imaging GIHAN AMARASIRIWARDENA, Co-Founder, Exec. Chairman & Chief Design Officer, Ministry of Supply BILL O'FARRELL, Co-founder & CEO, Body Labs ARDEN ROSENBLATT CEO, PieceMaker KEGAN SCHOUWENBURG CEO & Founder, Sols Moderator: PANO ANTHOS Managing Director, XRC Labs


3:50–4:10pm

Break

4:10–4:30pm

Fireside Chat: Casey Carl, Chief Strategy & Innovation Officer, Target Interviewer: Hilary Milnes, Retail Reporter, Digiday

4:30–4:45pm

Fireside Chat Series: New Retail Business Models Katrina Lake, Founder & CEO, Stitch Fix Interviewer: Ryan Mac, Staff Writer, Forbes

4:45–5:00pm

Fireside Chat Series: New Retail Business Models Mike Karanikolas and Michael Mente, Co-Founders & Co-CEOs, REVOLVE Clothing Interviewer: Sapna Maheshwari, Senior Business Reporter, BuzzFeed News

Join us to hear from Mike Karanikolas and Michael Mente of Revolve on how they have built a new fashion powerhouse focused on millennials. Mike and Michael will also discuss how they use technology to stay ahead of trends, and how they continue to innovate with private label offerings, on-demand delivery and members-only concept store.

Fireside Chat Series: New Retail Business Models Philip Krim, Co-Founder & CEO, Casper Interviewer: Ryan Mac, Staff Writer, Forbes

Join us to hear from Philip Krim of Casper on how they have used product innovation, supply chain integration, technology and superior customer experience to disrupt the mattress industry. Philip will also talk about the next phase in the growth of their business, from selling mattresses to becoming a one-stop sleep shop.

Fireside Chat: Joe Zadeh, Vice President of Product, Airbnb Interviewer: Neal Ungerleider Reporter, Fast Company

We commonly think of art and science as two diametrically opposed forces in business. One involves emotion and intuition, the other is data and facts. But when they come together in just the right mix, they amplify each other and create magic. Hear from Joe Zadeh of Airbnb about how to bring out the artists and scientists of your team at just the right time to build inspiring and impactful products.

General Session Room

General Session Room

General Session Room

5:00–5:15pm

General Session Room

5:15–5:35pm

General Session Room

5:35–5:55pm

General Session Room

5:55–6:15pm

General Session Room

6:00-9:00pm 6:15–7:30pm Exhibit Hall

Casey Carl, Chief Strategy and Innovation Officer at Target, will talk about why experiences matter more than ever. Casey will outline Target’s most innovative retail experiences, including the Target Open House connected home space in San Francisco and Target Wonderland in New York, and share some of the lessons learned along the way.

Join Katrina Lake, Founder and CEO of Stitch Fix, as she discusses the growth of Stitch Fix, how she's built the company into a personalization powerhouse and how Stitch Fix's business model is disrupting traditional retail.

Presentation: RJ Pittman, Chief Product Officer, eBay Presentation: Uri Minkoff, Co-Founder & CEO, Rebecca Minkoff Re/code: Code/Commerce Series*

* Invite Only

Exhibit Hall & Main Street Reception

10:00pm–1:00am

MARQUEE Nightclub, Cosmopolitan Hotel

Industry Night At MARQUEE Featuring Wyclef Jean

Sponsored By

Sponsored By

TUESDAY, MAY 17 • #SHOPTALK16

17


AT- A - GL A N CE

wednesday agenda 6:30–7:30am Level 2

6:30–8:20am Level 1

REGISTRATION HOURS: 6:00AM-11:00AM EXHIBIT HOURS: 9:30AM-12:30PM

Sunrise Yoga

Breakfast

8:20–8:30am

Opening Remarks: Zia Daniell Wigder, SVP and Head of Content, Shoptalk

8:30–8:50am

Fireside Chat: Bastian Lehmann, Co-Founder & CEO, Postmates Interviewer: Caroline Fairchild New Economy Editor, LinkedIn

8:50–9:10am

General Session Room

Fireside Chat: Andy Dunn Founder & CEO, Bonobos Interviewer: Jason Del Rey Senior Editor, Re/code

9:10–9:30am

Presentation: Max Levchin, Founder & CEO, Affirm

9:30–10:00am

Networking Break

General Session Room General Session Room

General Session Room

Exhibit Hall

Session 1 10:00–10:40am

In this session, we'll hear from Bonobos CEO Andy Dunn who will talk about the growth of Bonobos from inception to a $100 million business, the decision to launch a series of new brands over the past three years, Bonobos Guideshops and the online-to-offline store trend, and what changes he sees for the company going forward.

TRACK 1: Startup Pitch

TRACK 2: Collaborative Consumption and the Sharing Economy

TRACK 3: Measurement, Analytics and Insights

TRACK 4: Changing Consumer Preferences

TRACK ROOM 1

TRACK ROOM 2

TRACK ROOM 3

TRACK ROOM 4

Session A: Market Research: Update on the Sharing Economy

Session A: New Frontiers in Measurement and Optimization

Changing Consumer Needs Driving Ecommerce Innovation

Judges:

MATT WONG, Senior Research Analyst, CB Insights

HARISH ABBOTT, CEO, Symphony Commerce

BROOKE HARLEY, Partner, Campfire Capital

Session B: Innovations Enabling The Sharing Economy And Broader Retail Sector

TOM REDD, Global VP, Strategic Communications, SAP Retail

Emcee: DEBORAH

WEINSWIG, Managing Director, Fung Global Retail & Technology

SANJIT DANG, Investment Director, Intel Capital

MARY LOU KELLEY, President, e-Commerce, Best Buy

Presenting Companies: reKindness Brickwork Reaction Commerce Everfave Cimagine

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Join us to hear Bastian Lehmann of Postmates share his vision of the future of on-demand delivery--from growth potential to profitability, and from changing customer expectations to the impact on commerce as we know it. Bastian will also discuss the partnerships they have established with retailers such as Revolve, Everlane and Walgreens.

SARABJIT BAVEJA Co-Founder & CEO, Trooly KEITH RYU, CEO, OnboardIQ Moderator: ROB CAIN, Partner - Advisory, Retail & Consumer, Technology Consulting Leader, PwC

DAN SIROKER, Co-Founder & CEO, Optimizely Moderator: JOSH GOLDMAN Partner - Retail & Consumer Technology, PwC

Session B: Market Research: Retail Volatility Index KASEY LOBAUGH Principal - Chief Retail Innovation Officer, Deloitte Consulting

NITIN MANGTANI, Founder & CEO, PredictSpring MATT MUNSON, Co-Founder & CEO, Twenty20 ERAN OUTMAZGIN Co-Founder & CEO, PhraseTech Moderator: TIM PARRY Managing Editor, Multichannel Merchant


Session 2 10:45–11:25am

TRACK 1 Emcee: DEBORAH

WEINSWIG, Managing Director, Fung Global Retail & Technology

Judges:

SANJIT DANG, Investment Director, Intel Capital BROOKE HARLEY, Partner, Campfire Capital MARY LOU KELLEY, President, e-Commerce, Best Buy

Presenting Companies: TUKU Shopography Cognilyze Skrownge Meanbuy.com Radius8 Fitted Solutions

Session 3 11:30–12:10pm

New Retail Rental Models Changing The Nature of Consumer Ownership ANDREW BLACKMON Co-Founder, The Black Tux CHRISTINE HUNSICKER Founder & CEO, Gwynnie Bee MEAGHAN ROSE, CEO & Co-Founder, Rocksbox RAKESH TONDON Co-Founder & CEO, LE TOTE Moderator: LORRAINE SANDERS Founder, Spirit of 608 & Contributor, WWD

TRACK 1 Emcee: DEBORAH

WEINSWIG, Managing Director, Fung Global Retail & Technology

Judges:

SANJIT DANG, Investment Director, Intel Capital BROOKE HARLEY, Partner, Campfire Capital MARY LOU KELLEY, President, e-Commerce, Best Buy

Presenting Companies: kwik Shopic Ideally

12:10-1:30pm Level 1

TRACK 2

TRACK 3 Intelligent Pricing and Merchandising GURU HARIHARAN CEO, Boomerang Commerce GREG PETRO, CEO, First Insight ALEXANDER RINK CEO, 360pi GEOFF WATTS, CEO & Co-Founder, EDITED Moderator: PETER CALLAHAN, Founder & President, Arkle

TRACK 2 Peer-to-Peer Models Disrupting Commerce YACOB GIRMA, General Manager, Las Vegas Lyft AARON HIRSCHHORN CEO/Founder and "Top Dog", DogVacay

TRACK 3 Gen Z Panel: A Conversation With 14-16 Year-Olds About Their Habits, Preferences and Interactions With Brands Moderator:

MELANIE SHREFFLER Senior Insights Director, Cassandra

RICHARD WOLPERT, CEO, HelloTech

TRACK 4 Emerging Digital Strategies for Local Businesses ETHAN ANDERSON Founder & CEO, MyTime NOAH GLASS, Founder & CEO, Olo FARBOD SHORAKA Co-Founder & CEO, BloomNation CHRISTOPHER WEBB CEO & Co-Founder, ChowNow Moderator: BENJAMIN SUN Co-Founder & General Partner, Primary Venture Partners

TRACK 4 Session A: Market Research: Quantifying Shopping Behavior MICHELLE GRANT Head of Retailing, Euromonitor International

Session B: Market Research: Future Retail Destinations PETAH MARIAN Senior Editor, Retail Intelligence, WGSN

Moderator: NIMAY MEHTA, General Partner, Lead Edge Capital

Lunch

​Paul Denisevich, Web Soldier

Jon "JP" Porcasi, Creative Director

WEDNESDAY, MAY 18 • #SHOPTALK16

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track and session descriptions Track 1: Disruptive Retail Startups and Pioneering Brands MONDAY, MAY 16

3. (A) On-Demand Startups Redefining Retail Experiences

1. Startups Driving Product Innovation

12:00–12:40pm

10:30–11:10am

Sam Rosen, Founder & CEO, MakeSpace Mike Russell, CEO, Paintzen Moderator: Westin Gaddy, Managing Partner, Radian Capital

Mariah Chase, CEO, ELOQUII Rob Daley, Co-Founder & CEO, 4moms Julie Fredrickson, CEO & Co-Founder, Stowaway Cosmetics Phoebe Hayman, CEO, Seedling Moderator: Sonya Brown, General Partner, Norwest Venture Partners Product innovation isn't just driven by large companies with big budgets--today, a growing number of venture-backed startups are developing new approaches to product development and, as a result, creating some of the most innovative new products on the market. By focusing on specific segments, these startups are pioneering products that (1) address key customer pain points and opportunities, (2) capitalize on the latest technologies and on-demand access to production capabilities, and (3) utilize new design and development methodologies and new approaches to managing the value chain. Hear from leaders at companies that are developing groundbreaking new products in a wide range of categories ranging from apparel to beauty to toys.

2. New Marketplace Startups 11:15–11:55am George Arison, Founder & CEO, Shift Bill Bobbitt, Co-Founder & CEO, Move Loot Nick Huzar, CEO, OfferUp Andy Nielsen, President & CEO, Everything But The House Moderator: Hans Tung, Managing Partner, GGV Capital Online marketplaces have existed for decades, but new, targeted marketplaces are emerging to match buyers with sellers, some in specialized areas that remain underserved by current offerings. These new marketplaces offer a superior customer experience by designing for mobile first, sourcing otherwise unavailable products, providing consistent, high-quality product listings, creating price data repositories and offering advanced support services for buyers and sellers. We'll hear from new venture-backed marketplaces that seek to take market share from larger retailers, marketplaces and other channels.

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A new group of commerce companies are being built to tackle specialized, time- and resource-intensive tasks ranging from painting rooms to visiting storage facilities. In this session, startups that are building new types of technology-enabled, on-demand service experiences will discuss how they are saving customers time and eliminating the need to buy products and travel to different business locations.

(B) On-Demand Professional Services Matthew Faustman, CEO & Co-Founder, UpCounsel Patrick Petitti, CEO & Co-Founder, HourlyNerd Moderator: Chris Protasewich, Principal, Highland Capital Partners Smaller businesses that cannot afford to hire full-time MBAs or attorneys can now access them for a fraction of the cost on an on-demand basis. The advent of on-demand professional services is also allowing more individuals with specialized skills to work as independent contractors. In this session, we’ll hear from venture-backed startups that are using the shared economy principles of vetting candidates and providing peer reviews to create marketplaces for such services.

4. (A) Guided Commerce Startups 1:40–2:20pm Leura Fine, CEO & Founder, Laurel & Wolf Nick Taranto, Co-Founder & Co-CEO, Plated Moderator: Caroline Fairchild, New Economy Editor, LinkedIn Personalized expert advice is becoming available to the mass market. Today, consumers have increasing access to professionals with new platforms that enable them to create stylish interior designs or gourmet meals and more. In this session, leaders from guided commerce startups will discuss how they're combining technology, data science, marketplace principles and human interaction to provide their customers with unique, curated experiences.


(B) Startups Bringing Offline Discount Models To The Online World

NOTES

Chieh Huang, CEO, Boxed Wholesale David Yeom, CEO & Co-Founder, Hollar Moderator: David Bell, Author, Professor, The Wharton School Discount models are widespread in the traditional retail world, but some of the most popular offline discount models like wholesale clubs and dollar stores are still making the shift online and haven't capitalized on consumers' migration to mobile. In this session, we'll hear from startups that specialize in merging core discount models with traditional and mobile ecommerce. Founders of these startups will discuss how they're getting online buyers to take advantage of the same low-cost shopping options they've come to embrace in physical stores.

5: Recommerce Startups Driving Sales 2:25–3:05pm Manish Chandra, Founder & CEO, Poshmark Tracy DiNunzio, CEO & Founder, Tradesy Sebastien Fabre, CEO & Co-Founder, Vestiaire Collective James Reinhart, CEO & Co-Founder, thredUP Moderator: Dana Telsey, CEO & Chief Research Officer, Telsey Advisory Group The recommerce trend is growing, with an increasing number of companies providing end-to-end services for consumers to sell unwanted products. The creation of these streamlined secondary market platforms not only enables increased convenience in sales of used goods, but helps establish resale markets and the value of products, boosting primary market retail sales. In this session, we'll hear from companies at the forefront of this trend as they discuss how their various upfront payment and consignment models, retail partnerships and data-driven platforms are driving sales of both pre-owned and new products.

6: Startups Disrupting The Retail Value Chain 3:10–3:50pm Ryan Babenzien, CEO, Greats Amy Errett, CEO & Founder, Madison Reed Ariel Kaye, CEO & Founder, Parachute Michelle Lam, Co-Founder & CEO, True&Co. Moderator: Andrea Wasserman, Senior Advisor, McKinsey & Company A new category of venture-backed brands is emerging. These emerging brands are generally focused on a single product vertical and premised on delivering new consumer value propositions, controlling production and managing brand messaging and go-to-market strategies as well as disintermediating the value chain. They enable consumers to buy highquality products at better prices, in some cases in sectors currently served by a limited number of large-scale organizations. In this session, we'll hear from leading startups creating new direct-to-consumer brands that have overcome inefficiencies in traditional retail and are instead tackling everything from manufacturing to sales and distribution themselves.

TRACK & SESSION DESCRIPTIONS • #SHOPTALK16

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track and session descriptions Track 2: Physical Retail Goes Digital MONDAY, MAY 16 1. (A) Executive Perspectives: Digital Store Trends and Technologies

also empowered with devices to personalize the in-store experience for shoppers. To enable these interactions, retailers are leveraging a variety of technologies including Wi-Fi, GPS, NFC and BLE beacons. In this session, retail leaders will discuss how they're using these solutions, including mobile apps, to engage consumers as they shop in stores.

10:30–11:10am Nigel Oddy, CEO, House of Fraser Interviewer: Deborah Weinswig, Managing Director, Fung Global Retail & Technology Retailers have embraced a variety of digital store technologies, but how do they determine which technologies to invest in and which to ignore? Join us for a Q&A with the CEO of House of Fraser to hear about the new trends and technologies most critical to the business.

(B) Executive Perspectives: Brand Innovation James Rhee, Executive Chairman & CEO, Ashley Stewart / FirePine Group JuE Wong, President, Elizabeth Arden Brand, Elizabeth Arden Moderator: David Bell, Author, Professor, The Wharton School In this session, the Executive Chairman and CEO of Ashley Stewart and the President of Elizabeth Arden Brand will talk to us about their brands' transformation and journeys. Ashley Stewart’s James Rhee has led the company's reinvention from two bankruptcies to fast-growing social commerce leader through algorithmic, cultural and digital innovation while Elizabeth Arden’s JuE Wong is transforming a 100 year-old brand with an intensely loyal customer base into a digital powerhouse. Our speakers will discuss what it takes to empower brands and stay competitive in today's market.

2. Driving In-Store Mobile Engagement 11:15–11:55am Mary Beth Laughton, SVP Digital, Sephora Ratnakar Lavu, CTO, Kohl's Pawan Verma, Senior Vice President & Chief Information Officer, Foot Locker Moderator: Rohit Singh, Managing Director Consumer Products & Retail Group, Americas | Corporate Client Solutions, UBS Securities Retailers are redefining the offline shopping experience for connected consumers. Today, shoppers use their mobile phones for functions such as barcode scanning and wayfinding as well as to access shopping lists, promotions, loyalty rewards programs and more. Associates are

22

3. Emerging In-Store Interactive Technologies 12:00–12:40pm Healey Cypher, CEO & Co-Founder, Oak Labs Todd Starcevich VP, Direct-to-Consumer, Americas, VF Corporation Salvador Nissi Vilcovsky, Founder & CEO, Memomi Labs Maggie Winter, Co-founder & CEO, AYR Moderator: Anne Marie Stephen, CEO & Founder, KWOLIA Retailers have invested in a variety of new digital store technologies ranging from interactive displays to digital mannequins, virtual dressing rooms, smart shelves, magic mirrors, digital signage and more. Hear leading retailers discuss every aspect of these cutting-edge technologies, including the potential overall impact on their businesses, the challenges of implementing both small-scale pilots and nationwide rollouts and the impact on customer experiences.

4. Creating and Managing Omnichannel Customer Experiences—Prices, Products and Promotions 1:40–2:20pm Harvey Bierman, VP eCommerce Technology & Operations, Crocs Kevin Ertell, SVP, Digital, Sur La Table Mary Lou Kelley, President, e-Commerce, Best Buy Aimee Lapic, SVP/Chief Marketing Officer and Online GM, Banana Republic Moderator: Scott Silverman, Scott Silverman Associates Creating a seamless omnichannel customer experience is a complex undertaking. Retailers must decide how to manage issues including prices, products and promotions across every consumer touchpoint and balance the level of consistency their customers demand with their own internal capabilities. Retailers are also seeking competitive advantages with omnichannel initiatives such as endless aisle capabilities and in-store pickup, popular consumer offerings that require high levels of inventory visibility. Join us to hear how leading retailers are tackling these core issues and creating a great brand experience no matter where the customer is shopping.


5. Innovations in Payments, Mobile Wallets and Point of Sale

NOTES

2:25–3:05pm Kim Fitzsimmons, Head of Global Ecommerce and Large Omnichannel Commerce Solutions, Chase Commerce Solutions Chris Gardner, Head of In-Store Products, PayPal Patrick Gauthier, VP, Amazon Payments, Amazon Spencer Spinnell, Director, Emerging Platforms, Google Moderator: Andrew B. Morris, SVP, Head Of Content, Money20/20 Mobile devices and connected commerce will drive substantial changes in how consumers pay in every context. This session will cover key aspects of the evolution of payments, including the digitization of physical wallets and plastic payment credentials, growth of frictionless in-app purchasing and evolution of in-store point of sale payment terminals. The discussion will include emerging bank and retailer initiatives, entry of new stakeholders in the payments value chain and payments as a platform for enhanced retailer and consumer offerings.

6. (A) Market Research - Redefining Commerce: The New Retail Reality 3:10–3:50pm Bernardine Wu, Founder & CEO, FitForCommerce In this session, FitForCommerce will address the innovations that are moving commerce in new directions, driven by advances in technology and changing customer demands. The report will look at the trends that retailers need to have on their radar to get ahead of the curve, from the transformation of traditional sales channels to the rise of new technologies and the on-demand economy.

(B) Reinventing Product Returns Todd Everett, CEO, Newgistics David Sobie, CEO & Co-Founder, Happy Returns Moderator: Andrea Weiss, Founder, The O Alliance Returns are a $300 billion challenge for retailers and consumers alike, but they remain an inevitable part of the commerce experience. Several early-stage companies are tackling the key pain points of returns by improving reverse logistics and the experience for all stakeholders. Some dramatically improve returns by offering enhanced tracking visibility and communication during the returns process, packaging and shipping services while others are building networks of drop off stores, kiosks and other locations, distributing where consumers can return unwanted products. Hear leaders from these innovative companies discuss how they're rethinking everything about returns.

TRACK & SESSION DESCRIPTIONS • #SHOPTALK16

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track and session descriptions Track 3: Evolving Trends in Marketing MONDAY, MAY 16 1. Advances in Proximity Marketing 10:30–11:10am Mark Campos, Product Strategy, Waze Jakub Krzych, CEO & Co-Founder, Estimote Leah Malone, Regional Director, Brand Partnerships, Foursquare Rodney Williams, Founder & CEO, LISNR Moderator: Asif R. Khan, Founder & President, Location Based Marketing Association Proximity marketing holds the potential to generate tremendous revenues. Today marketers are surmounting hurdles with new techniques and technologies, giving way to greater adoption of proximity marketing. Join us to hear from leading proximity marketing technology providers and platforms as they discuss the new developments in location-based marketing that help drive customers into stores and create deeper relationships with them.

2. Driving Millennial Engagement with Content 11:15–11:55am Cory Haik, Chief Strategy Officer, Mic Amanda Hesser, Co-Founder and CEO, Food52 Karen Moon, CEO & Co-Founder, Trendalytics Brian Sugar, Co-Founder & CEO, POPSUGAR Moderator: Jeff Richards, Managing Partner, GGV Capital Gaining the trust and attention of millennial consumers presents significant challenges. A few brands, however, have developed successful new approaches to news, entertainment and other content that taps into the interests and consumption preferences of Gen Y. Our speakers create groundbreaking short-form videos and pioneering news and media content that captivate a young audience. Hear from the experts what it takes to get this much-coveted generation to engage, and how they're using content to gain both mindshare and dollars from Gen Y.

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3. Driving Repeat Purchases—Loyalty, Replenishment and More 12:00–12:40pm Lars Albright, Co-Founder & CEO, SessionM Marc Freed-Finnegan, Co-Founder & CEO, Index Dana Klein, VP eCommerce, Reebok North America, Adidas Group Emilie Arel Scott, CEO, Quidsi, an Amazon Company Moderator: Yory Wurmser, Retail Analyst, eMarketer Cultivating loyalty is now more imperative than ever. Businesses count on repeat customers to generate a large percentage of their revenues, yet trends like consumers' shift to mobile and their regular use of only a handful of apps means companies will have to work even harder to remain the go-to brand. Hear from leading retailers and solution providers on how they are using utility, engagement, personalization, gamification and subscription-based services to keep customers coming back.

4. The Future of Digital Advertising: 1:40–2:20pm Bonin Bough, Chief Media & eCommerce Officer, Mondelez Richard Phelan, Managing Director - Retail, OMD Naseem Sayani, Group VP, Strategy, Huge Donald Williams, Chief Digital Officer, Horizon Media Moderator: Lisa Milgram , SVP, Member Programs, Interactive Advertising Bureau Our panel of leading agency and marketing executives will provide perspective on a range of emerging advertising trends, from ad blocking to real-time marketing, and from programmatic TV advertising to sponsored virtual reality content. Hear those at the forefront of the industry discuss which new trends they're most excited about and which ones are getting less of their attention.


5. Innovations in Mobile, Social and Next Generation Marketing Tactics

NOTES

2:25–3:05pm Prama Bhatt, VP, Digital & eCommerce, Ulta Beauty Bryon Colbt, SVP, Digital Commerce, Cornerstone Brands David Heath, Founder & CEO, Bombas Shan-Lyn Ma, CEO & Co-Founder, Zola Registry Moderator: Matt McKenna, Founder / President, Red Fish Media Spending on both social and mobile advertising continue to grow at double-digit rates; simultaneously, brands are experimenting with a wide variety of marketing tactics as they look to reach shoppers in new places and across a growing variety of consumer touchpoints. In this session, leading marketers will discuss how they're creating more efficient, impactful and personalized campaigns and which innovations they're most excited about.

6. (A) Emerging Social Selling Strategies 3:10–3:50pm Diishan Imira, CEO, Mayvenn Chantel Waterbury, CEO & Founder, Chloe + Isabel Moderator: Chris Fralic, Partner, First Round While social selling isn't new, it has evolved in the digital age. Venturebacked startups are creating new models that enable consumers and small businesses to tap into their networks to sell a wide range of products. In this session, panelists will discuss how they are leveraging personal and professional connections to bring new and improved digitally enabled direct sales models to market.

(B) Engaging New Influencers Conor Begley, President, Tribe Dynamics Marco Hansell, Founder & CEO, Speakr Moderator: Hilary Milnes, Retail Reporter, Digiday Social media platforms are creating a new cast of tastemakers—including "YouTubers" and "Instamoms"—and enabling them to influence others on a vast scale. The most sophisticated marketers have determined how to identify and recruit these influencers as brand advocates. In this session, hear from the providers that are enabling businesses to tap into leading social media voices as they discuss how brands are harnessing the power of these influencers.

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track and session descriptions Track 4: Search and Discovery MONDAY, MAY 16

3. Discovery Through Content and Experiences

1. (A) The Emergence of Visual Commerce

12:00–12:40pm

10:30–11:10am Apu Gupta, Co-Founder & CEO, Curalate Ted Mann, President, Slyce Moderator: Debbie Hauss, Editor-In-Chief, Retail TouchPoints Consumers now use images not just to browse, but also increasingly to search for and discover products online. At the same time, images are being used more frequently to drive sales as new technologies promise to commerce-enable content. This session will explore advances in visual search and image recognition technologies and discuss the emergence of visual commerce overall.

(B) Discovery Through Curation Anthony Soohoo, Founder & CEO, Dot & Bo Alan Tisch, Co-Founder & CEO, Spring Moderator: Roberto Ramos, Senior Vice President, Global Strategy and Communications, The Doneger Group Consumers are overwhelmed with the growing number of buying options available to them. New retailers are building on their understanding of customers’ lifestyles, product preferences, user interface design and current trends to deliver an online boutique-like shopping experience that marries commerce with storytelling. In this session, we’ll hear from start-ups that are taking product curation to the next level.

2. Mobile Search and Discovery 11:15–11:55am Michael Haswell, Director, Product Partnerships, Google Darnell Holloway, Head of Business Outreach, Yelp Michael Jaconi, Co-Founder & CEO, Button Liat Zakay, CEO & Co-Founder, Donde Moderator: Katie Evans, Editor, Mobile, Internet Retailer / Mobile Strategies 360 Search queries on mobile devices now outpace those on desktops, and today many consumers discover and purchase directly within mobile apps. Join us to hear from leading mobile solution and app providers as they discuss how they are enhancing mobile product and service discovery through solutions such deep linking, visual search, voice recognition and artificial intelligence.

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Ross Petersen, CEO & Co-Founder, Blitsy Katherine Power, Co-Founder & CEO, Clique Media Group (CMG) Davis Smith, Founder & CEO, Cotopaxi Jac White, CEO, Savoteur Moderator: Brian Nowak, US Internet Analyst, Morgan Stanley It takes more than just a commerce platform to inspire consumers to buy new products and services—one first step is enabling them to discover and explore through engaging the content and experiences. In this session, disrupters at the intersection of content and commerce will discuss how they create entertaining digital content that introduces shoppers to new products, services and experiences—they will also provide insight into how they drive consumers to take action.

NOTES


Track 4: IoT and Sensors MONDAY, MAY 16 4. (A) Connected Cars

5. Smart Homes 2:25–3:05pm

Thejo Kote, CEO & Co-Founder, Automatic Labs Dan Preston, CEO, Metromile Moderator: Molly Wood, Host and Sr. Tech Correspondent, Marketplace

Cyril Brignone, CEO, Arrayent Ryan Ciovacco, President, Connected Living & Consumer Electronics, Sears Holdings Bill Lee, VP Smart Home Product Marketing, Samsung Electronics America Jonathon Nostrant, CEO & Founder, ivee Moderator: Mike Stern, CEO, Connected Lab

By some estimates, by 2020, 25% of cars will be connected. Current applications of connectivity include remote diagnostics and the monitoring of driving behavior, while newer use cases like driverless cars are being prototyped. Connectivity is adding new stakeholders such as software companies, telcos and ride-sharing companies to the value chain. This session will explore connected cars and their current and future impact on commerce.

As in-home gadgets, appliances and other devices—including light bulbs, security cameras, door locks, washing machines, refrigerators, ovens, smoke alarms and thermostats—become connected, the implications for commerce are profound. This session brings together smart home product manufacturers, technology providers and retailers to discuss the future of smart homes, including available products, potential use cases and applications and partnership models.

(B) Selling Connected Devices

6. Wearables

1:40–2:20pm

Phillip Raub, Co-Founder, CMO & Head of Retail, b8ta Josh Udashkin, CEO and Founder, Raden Moderator: Molly Wood, Host and Sr. Tech Correspondent, Marketplace Selling a new category of gadgets requires highly trained staffers in showrooms that allow customers to see these new products in action before spending money. In this session, you’ll hear from venturebacked startups creating unique offline selling experiences that enable shoppers to test gadgets in chic and stylized environments.

3:10–3:50pm Christina d'Avignon, CEO, Ringly Shaz Kahng, Board Director & CMO, OMsignal Sandra Lopez, VP, New Technology Group Strategic Relationships & Business Development, New Devices Groups, Intel Leslie Muller, Co-Lead, The Shop, VSP Global Moderator: Liza Kindred, Founder & CEO, Third Wave Fashion Chips and sensors have become cheaper and smaller, enabling a boom in the introduction of wearable technologies such as fitness bands, smart watches and smart clothes. While wearables have yet to realize their full potential, the impact on commerce will likely be significant. Hear leading innovators discuss consumer adoption of wearables, the evolution of personal device ecosystems and their effect on the relationships between brands and consumers.

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track and session descriptions Track 1: Ecommerce TUESDAY, MAY 17 1. (A) Executive Perspectives: Conversation with Facebook Messenger 10:30–11:10am Frerk-Malte Feller, Director of Product Management, Facebook Messenger

3. Brands Taking Control

In this session, the head of business and monetization at Facebook Messenger will discuss his vision for its role in commerce. He will also elaborate on their recently announced offering: Bots for Messenger

Rico Arrastia, Sr. Director, Wholesale.com, Levi Strauss & Co. Paul S. Carroll, Vice President of Digital & E-commerce Creative, New York & Company Amanda P. Greenberg, Sr. Director of eCommerce, Ferrara Candy Ajit Sivadasan, VP/GM Global eCommerce, Lenovo Moderator: Scot Wingo, Executive Chairman and Founder, ChannelAdvisor

(B) Executive Perspectives: The Future of Ecommerce Mark Lavelle, CEO, Magento Commerce Scott Thompson, CEO, ShopRunner Moderator: Paul do Forno, Director - Commerce Practice Leader, Deloitte Digital In this session, the CEOs of both Magento and ShopRunner will discuss how digital shopping is evolving, how consumers' expectations of the ecommerce experience are shifting and what that means for businesses aiming to stay ahead of growing customer needs. With a commerce platform that powers hundreds of thousands of sites globally, Magento CEO Mark Lavelle will discuss what shifts he's seeing in terms of how consumers discover, engage and transact online. Scott Thompson, CEO of ShopRunner, a membership program that provides free two-day shipping across hundreds of retailers, will discuss customers' growing demands of ecommerce delivery options and timeframes and address which loyalty benefits are proving critical to keep shoppers coming back.

2. Preparing for Distributed Commerce 11:15–11:55am Neil Ackerman, Global eCommerce Lead, Mondelēz International Sid Jatia, VP, Omnichannel Digital, Under Armour Joe Megibow, President, Joyus Ryan Ross, EVP — Marketing & Digital Commerce, HSN Moderator: Cathy Halligan, Independent Board Director, Ulta Salon, Cosmetics & Fragrance and FLIR Systems Commerce is being enabled in a growing number of places, both online and offline: on social networks and content sites, on scannable print

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ads and virtual shopping walls. Additionally, the arrival of connected floors, lights, refrigerators, shirts and more means there will be a massive increase in the number of touchpoints through which consumers can engage. In this session, leading consumer brands will explore the implications of the exploding number of commerce touchpoints and discuss how they're thinking about the arrival of shopping everywhere.

12:00–12:40pm

Manufacturers are anxious to take control of the brand experience. While most brands still rely heavily on retail partners for sales, they are also investing heavily in their own digital offerings—many are expanding the breadth and depth of their site content and building out ecommerce capabilities. Through these initiatives, brands aim to better understand shoppers' browsing and buying habits, develop deeper relationships with customers and also realize greater margins on sales. In this session, brands will discuss how they supplement their retail partner relationships with direct relationships and sales.

4. The Changing Role of Stores in Ecommerce Fulfillment 1:40–2:20pm Jason Goldberger, President, Target.com & Mobile, Target Scott Morey, Executive Vice President, General Growth Properties Michael Tobin, SVP, Strategy & Innovation, Macy's Moderator: Anne D'Innocenzio, National Retail Writer, The Associated Press Stores increasingly fulfill online orders by using ship-from-store capabilities or in-store pickup options. Retailers are using complex algorithms and automation software to determine the fulfillment source, plan inventory, optimize space allocation and manage workforces in real time. This session will explore the technology and operational innovations required to run successful store fulfillment operations and also assess the impact of store fulfillment models on retail real estate.


NOTES

5. Driving Transactions on Mobile 2:25–3:05pm Josh Krepon, VP, Global Digital Commerce, Cole Haan Billy May, SVP—Digital, eCommerce and Corporate Development, Abercrombie & Fitch Amar Nagaram, Vice President, Engineering, Flipkart Mark Young, SVP, Strategy & Business Development, Fandango/ NBCUniversal Moderator: Ken Seiff, Managing Partner, Beanstalk Ventures Even as mobile revenues soar, retailers are struggling to boost smartphone conversion rates which remain only about one-third of those for desktops and tablets. Retailers are trying mobile-first approaches, embracing responsive design, boosting mobile site load times, streamlining checkout and more to convert shoppers to buyers. In this session, retail leaders will discuss innovative strategies that drive consumers to purchase on mobile devices and some of the unconventional approaches that have been successful.

6. Virtual and Augmented Reality Experiences in Retail 3:10–3:50pm Parham Aarabi, Founder & CEO, ModiFace Ariff Quli, Chief Commercial Officer, North Americas, Blippar Shanna Tellerman, Founder & CEO, Modsy Moderator: Jason "Retailgeek" Goldberg, SVP Commerce & Content, Razorfish Virtual and augmented reality experiences are being rolled out across a broad variety of industries to provide consumers with fully immersive, contextual product experiences that reach beyond the current limitations of their physical and digital environments. Use cases include product storytelling, virtual fitting and visualization in personal environments. Hear from experts on how this technology is opening up the possibility of completely new kinds of retail experiences.

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track and session descriptions Track 2: Design TUESDAY, MAY 17 1. Designing Next Generation Products and Experiences 10:30–11:10am Chris Colborn, EVP, Global Chief Design and Innovation Officer, R/GA Melissa Gonzalez, CEO, The Lionesque Group JB Osborne, Partner, Red Antler Mohan Ramaswamy, Partner, Strategy, Work & Co Moderator: Richard Kelly, Chief Catalyst, Fung Group The retail experience hasn't changed fundamentally in decades, but today retailers are aiming to differentiate themselves through groundbreaking new products, layouts and store formats. What would the retail experience look like if designed without any traditional boundaries or restrictions? How could products be completely reimagined to meet new, emerging consumer demands? In this session, we'll hear perspectives on retailing in the future from the agencies leading product and experience design.

2. Retail Formats of the Future 11:15–11:55am Brendan Cahill, VP Corporate Projects, Penguin Random House Scott Emmons, Head of Innovation Lab, Neiman Marcus Jeffrey Fisher, Global Store Experience & VM Director, Luxottica Group (Sunglass Hut) Gabrielle Rosi, Senior Design Director, Whole Foods Market Moderator: Lee Peterson, EVP, Brand, Strategy & Design, WD Partners Retailers today are experimenting with a variety of new store formats ranging from smaller footprints to pop-up stores. At the same time, trends like online-to-offline and a new wave of experiential retailing are gaining momentum. In this session, innovative retailers will discuss how they're broadening store experiences to engage shoppers.

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3. Designing for Mobile 12:00–12:40pm Paul Gaffney, SVP, IT, Home Depot Josh Himwich, VP and GM, The Bump, XO Group Rafeh Masood, Vice President, Customer Innovation Technology, Dick's Sporting Goods Amanda Richardson, VP Product, HotelTonight Moderator: Bobak Emamian, CEO, Prolific Interactive It’s well established that mobile experiences need to be fundamentally different from those on the desktop, but most companies still do little more than create an optimized version of their traditional website for mobile users. True industry leaders, however, are taking advantage of the unique attributes of mobile devices to design entirely different experiences specifically for mobile. Join us to hear from companies whose groundbreaking approach to mobile design can transform not just experiences but also entire industries.

NOTES


Track 2: On-Demand, Delivery and Logistics TUESDAY, MAY 17 4. (A) Amazon Prime Now Discusses Same-Day Shipping 1:40–2:20pm Stephenie Landry, Worldwide VP of Amazon Prime Now, Amazon In this session, the Worldwide VP of Amazon Prime Now, Stephenie Landry, will discuss the development of the company’s one and two-hour delivery offering, including how her team took the project from kickoff to launch in just 111 days. She'll talk about how Amazon rolled out one-hour delivery and how she sees the offering evolving going forward.

(B) On-Demand Personal Services Jed Kleckner, CEO, Delivery.com Marcela Sapone, CEO & Co-Founder, Hello Alfred Moderator: Ellie Wheeler, Partner, Greycroft Partners A range of companies are helping customers tackle their day-to-day chores, from buying groceries to visiting the dry cleaner. Hear from leading venture-backed, on-demand startups about their different approaches to catering to consumers’ needs and about partnering with others to aggregate demand and provide supporting services.

6. Trends in Pick-up Options 3:10–3:50pm Ramesh Ratan, CEO, Bell and Howell Kunal Thakkar, SVP Global Operations, Newegg Helen Vaid, VP, Digital Store Operations & Experience, Walmart Global eCommerce Jaron Waldman, Co-Founder & CEO, Curbside Moderator: Phil Wahba, Senior Writer, Fortune Magazine Traditional omnichannel retailers, established web-only players and venture-backed startups are introducing options to improve pickup convenience for customers. Shoppers can now take advantage of options like alternative pickup points and lockers—consumers can also use will-call and same-day pickup services. Speakers will discuss how they are leveraging real-time data on inventory availability, workforce utilization and location together with smart industrial design to provide cost-effective alternatives to home delivery.

NOTES

5. Trends in Same-Day Delivery 2:25–3:05pm Daphne Carmeli, CEO & Co-Founder, Deliv Brian Elliott, General Manager, Google Express, Google Khaled Naim, CEO & Co-Founder, Onfleet Nick Rellas, Co-Founder & CEO, Drizly Moderator: Jenny Lefcourt, Partner, Freestyle Capital With instant gratification increasingly the norm, customers' delivery expectations are changing and retailers are adapting. Today, new organizations and initiatives are emerging that help retailers meet this demand. While many leverage components of existing on-demand infrastructure to provide same-day services, they are also building sophisticated platforms to optimize for efficiency, customer experience and cost. This panel brings together a range of delivery startups to discuss the complexity and state of same-day delivery, its future potential and its likely impact on customer engagement, ecommerce and in-store retail.

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track and session descriptions Track 3: Measurement, Analytics & Insights TUESDAY, MAY 17 1. (A) Privacy in the Era of Increasing Data: FTC Perspective on Managing Customer Data Responsibly 10:30–11:10am Laura Berger, Attorney, Privacy and Data Security, Federal Trade Commission Today companies are able to access and analyze unprecedented levels of consumer data, and with the proliferation of IoT devices, that ability will increase exponentially. With all of this access comes an enormous responsibility to protect customer privacy and to use and protect data appropriately. In this session, a leading privacy expert from the Federal Trade Commission, the organization which enforces laws protecting consumers’ privacy, will discuss the kinds of business practices that have triggered both interest and action from the FTC. She will also outline the steps businesses can take to enhance consumer privacy and data security.

(B) Acting on the Voice of the Customer Ivy Chin, SVP, eCommerce & Omnichannel Digital, Belk Alex Genov, Head of UX Research & Web Analytics, Zappos

Moderator: Cathy Hotka, Principal, Cathy Hotka & Associates Today's customer-centric world demands that businesses not just listen to customers and respond to their input, but also take active steps to improve their products and overall experience based on user-generated comments and feedback. Hear experts from the most forward-thinking digital brands discuss how they capture and analyze customer feedback in the context of broader market research and act on these insights to drive sales.

2. Innovations in Offline Data Capture and Analytics 11:15–11:55am Alexei Agratchev, CEO & Co-Founder, RetailNext Raghav Lal, EVP, Chief Data & Analytics Officer, Westfield Corp. Jared Schrieber, Co-Founder & CEO, InfoScout Alex Winter, Founder & CEO, Placemeter Moderator: Adheer Bahulkar, Partner, A.T. Kearney

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Retailers can now tap into a growing number of offline data sources

in order to better understand and target their customers. Sources as disparate as video feeds, wi-fi and mobile app usage and purchase receipts can yield consumer insights previously unavailable to

businesses. Companies are getting more data on areas such as foot

traffic, dwell times, traffic flow and purchase intent. In this session, experts in this field will discuss how to best combine offline and online data to optimize.

3. Advances in Customer Service and Post-Purchase Engagement 12:00–12:40pm Scott Carr, CEO, Modria Dan Herman, CEO & Co-Founder, ChatID

Jordy Leiser, Co-Founder & CEO, StellaService Amit Sharma, CEO, Narvar Moderator: Lauren Freedman, SVP, Digital Strategy & Chief Merchant, the e-tailing group, An Astound Commerce Company Every retailer wants to increase its repeat customer rate and create loyal brand advocates, yet many still under-invest in customer service and

post-purchase engagement. In this session, we'll hear from a wide range of innovators across these areas. Our speakers will discuss how they are connecting customers with experts on the products and brands they're evaluating, how new technologies are enabling consumers to easily track and return their packages and how retailers are using the latest in customer service intelligence to benchmark their performance against competitors.

4. The Future of Artificial Intelligence in Retail 1:40–2:20pm Brent Franson, CEO, Euclid Analytics Andy Narayanan, Head of Visual Intelligence, Sentient Technologies John Squire, CEO, DynamicAction Moderator: Barney Pell, Ph.D., Owner, Decision Theory Artificial Intelligence (AI) has barely scratched the surface of retail, yet applications of AI are potentially far and wide. In this session, technology leaders will talk about the current utility and future of AI, with use cases ranging from optimizing internal business processes to understanding consumer sentiment and mapping customer data.


NOTES

5. New Approaches To Personalization 2:25–3:05pm Bill Adler, CEO, True Fit Michael Klein, Head of Industry Strategy — Retail, Adobe Systems Neil Capel, Founder & Chairman, Sailthru Raj De Datta, CEO & Co-Founder, BloomReach Inc. Moderator: Steven Dennis, President & Founder, SageBerry Consulting While personalization has been a buzzword for many years, innovation is accelerating. New technologies enable retailers to move beyond basic recommendations and understand what consumers are likely to search for and which products will best meet their needs. Hear technology leaders discuss how customer expectations of personalization are changing, what personalization will look like in the future and which retailers today are using customer data to truly revolutionize both marketing and site experiences.

6. Innovations in Consumer Targeting 3:10–3:50pm Jonathan Opdyke, CEO & Co-Founder, HookLogic Cory Treffiletti, VP of Marketing and Partner Solutions, Oracle Mollie Spilman, Chief Revenue Officer, Criteo Alex Vratskides, Co-Founder & CEO, Persado Moderator: Michael Dekshenieks, Managing Director, Accenture Interactive The number of online and offline consumer data sources is rapidly increasing. The best marketers today are tapping into data on customer intent and purchase behavior to target the right message to the right consumers at the right time. In this session, we'll hear from companies that enable brands to better target shoppers and from platforms that provide new ways to reach consumers.

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track and session descriptions Track 4: Entrepreneurship and Investment TUESDAY, MAY 17 1. Venture Capital Perspectives on Retail and Consumer Investing: Part 1 10:30–11:10am Scott Friend, Managing Director, Bain Capital Ventures Kirsten Green, Founder & Managing Director, Forerunner Ventures Jeremy Liew, Partner, Lightspeed Venture Partners Brian O'Malley, Partner, Accel Moderator: Peter J. Fusco, Partner, Lowenstein Sandler Venture capital funding is estimated to have surpassed $100 billion in 2015, with retail and other consumer-facing commerce startups being a key area of investment. Companies such as Jet.com, The Honest Company and Postmates have secured hundreds of millions of dollars— others like Flipkart count their funding in billions of dollars. In part one of this two-part series, hear perspectives from leading venture firms on which factors play the biggest role in investment decisions and what attracts sophisticated investors to certain entrepreneurs and business models over others.

2. Venture Capital Perspectives on Retail and Consumer Investing: Part 2 11:15–11:55am Ajay Agarwal, Managing Director, Bain Capital Ventures Ben Lerer, Founder, Thrillist Media Group and Managing Director, Lerer Hippeau Ventures Dan Rosen, Partner, Commerce Ventures Janie Yu, Partner, Fung Capital Moderator: William Susman, Managing Director, Threadstone Advisors In the second session of this two-part series, join us to hear from some of today's top venture capital firms as they discuss their decisions to invest in different consumer-facing businesses and groundbreaking commerce technologies. Our panelists will address the changes they anticipate in how consumers discover, shop and buy as well as discuss how they identify the business models and technologies that will define the next generation of commerce.

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3. Beyond Venture Capital Investment 12:00–12:40pm Saeed Amidi, Founder & CEO, Plug and Play Slava Rubin, Chief Business Officer, Indiegogo West Stringfellow, Vice President, Internal Innovation and Operations, Target Moderator: Lockie Andrews, CEO and Managing Director, Catalyst Consulting Entrepreneurs today are turning to a wide variety of sources to fund their businesses. Some seek out investment from large brands and retailers while others turn to accelerators, incubators and crowdsourcing options to fund early-stage rollouts. In this session, we'll hear from different types of investors about their areas of focus, approaches to funding and the businesses that excite them. Speakers will discuss how they're creating environments for testing and incubating new ideas, working with established organizations and more.

NOTES


Track 4: Changing Consumer Preferences TUESDAY, MAY 17 6. Product Customization Using 3D Printing and Imaging

4. Tapping into Millennial Mindshare 1:40–2:20pm

3:10–3:50pm

Jim Hilt, EVP, CMO & eCommerce, EXPRESS Vishaal Melwani, Co-Founder, Creative Director, CEO, Combatant Gentlemen Mark Walker, CEO, JackThreads Bayard Winthrop, CEO & Founder, American Giant Moderator: Weston Gaddy, Managing Partner, Radian Capital

Gihan Amarasiriwardena, Co-Founder, Exec. Chairman & Chief Design Officer, Ministry of Supply Bill O'Farrell, Co-founder and CEO, Body Labs Arden Rosenblatt, CEO, PieceMaker Kegan Schouwenburg, CEO & Founder, Sols Moderator: Pano Anthos, Managing Director, XRC Labs

At 80 million strong, millennials are one of the most sought-after demographics. While there are many generalizations about this generation, it's well established that their relationship with brands is markedly different from other demographics. This panel features innovative, venture-backed and established retailers that have successfully won over millennials with their product selection, content, messaging and design.

As 3D printers have become more capable and better able to process a broader range of materials, 3D printing technology is increasingly used to produce final products rather than just prototypes. Today, 3D printing is being used to create mass customized product offerings--in addition, emerging digital imaging technology that takes a 3D scan of the entire body has the potential to take customization to the next level. Hear from some of the brands and solution providers employing both 3D printing and imaging capabilities as they discuss the challenges and opportunities in using these emerging technologies.

5. Changing Consumer Needs Driving Product Innovation 2:25–3:05pm

NOTES

Mike Edwards, CEO, eBags Matt Kaness, CEO, ModCloth Chris Lindland, Founder & CEO, Betabrand Mike Stone, CEO & Co-Founder, MakersKit Moderator: Rebecca Kaden, Partner, Maveron A wide range of companies from large retailers to venture-backed startups are introducing new product lines to meet evolving consumer needs. In this session, hear from brands pioneering new and innovative products that take advantage of these changing consumer preferences, from products that enable consumers to experience rather consume, and from DIY products based on the maker movement to stylish clothing that meets the needs of consumers of all sizes.

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track and session descriptions Track 1: Startup Pitch WEDNESDAY, MAY 18 At Startup Pitch, innovative early-stage companies present their businesses to a panel of distinguished venture capitalist (VC) and retailer judges to vie for two $25,000 prizes. Each company will have just 3 minutes to pitch their companies and 3 minutes for Q&A with the judges. Two winners will be selected from the 15 competing startups: one winner will be selected by our panel of judges and the other through audience voting via the Shoptalk mobile app. This session will be energetic and action packed, and attendees will leave with enriched minds--additionally, two young companies will leave with great new contacts and enriched bank accounts. Emcee: Deborah Weinswig, Managing Director, Fung Global Retail & Technology Judges: Sanjit Dang, Investment Director, Intel Capital Brooke Harley, Partner, Campfire Capital Mary Lou Kelley, President, e-Commerce, Best Buy

1. Startup Pitch Session 1 10:00–10:40am Presenting Companies: reKindness Brickwork Reaction Commerce Everfave Cimagine

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2. Startup Pitch Session 2 10:45–11:25am Presenting Companies: TUKU Shopography Cognilyze Skrownge Meanbuy.com Radius8 Fitted Solutions

3. Startup Pitch Session 3 11:30-12:10am Presenting Companies: kwik Shopic Ideally

Judges Deliberate 11:50-12:05pm

Winners Announced and Prizes Awarded 12:05-12:10pm


Track 2: Collaborative Consumption and the Sharing Economy WEDNESDAY, MAY 18 2. New Retail Rental Models Changing the Nature of Consumer Ownership

1. (A) Market Research: Update on the Sharing Economy

10:45–11:25am

10:00–10:40am

Andrew Blackmon, Co-Founder, The Black Tux Christine Hunsicker, Founder & CEO, Gwynnie Bee Meaghan Rose, CEO & Co-Founder, Rocksbox Rakesh Tondon, Co-Founder & CEO, LE TOTE Moderator: Lorraine Sanders, Founder, Spirit of 608 and Contributor, WWD

Matt Wong, Senior Research Analyst, CB Insights In this session, CB Insights will provide an update on and explanation of the investment trends in the Sharing Economy sector. The session will also include insights into the sharing economy investment landscape over the next two years.

(B) Innovations Enabling The Sharing Economy And Broader Retail Sector Sarabjit Baveja, Co-Founder & CEO, Trooly Keith Ryu, CEO, OnboardIQ Moderator: Rob Cain, Partner - Advisory, Retail & Consumer, Technology Consulting Leader, PwC In this session, we’ll hear from venture-backed startups that have developed solutions enabling sharing economy businesses to thrive. These solutions leverage data science to authenticate both customers and providers, and use automated tools to screen, hire and onboard a vast and constantly churning on-demand workforce. We’ll learn how these technologies enable both the sharing economy and traditional businesses—including retailers—to improve both marketing and operational efficiencies.

NOTES

Over $1 billion dollars has been invested in online rental services in the past three years. This new wave of startups have developed highly specialized platforms and logistics operations to provide convenient and cost-effective access to a variety of products including clothing and jewelry. While making products more accessible, these models are also changing the economics and attitudes towards purchasing and ownership. Hear from startups on the emergence and growth of the rental industry and the impact on product demand, prices and the relationship people have with brands.

3. Peer-to-Peer Models Disrupting Commerce 11:30–12:10pm Yacob Girma, General Manager, Las Vegas, Lyft Aaron Hirschhorn, CEO/Founder and "Top Dog", DogVacay Richard Wolpert, CEO, HelloTech Moderator: Nimay Mehta, General Partner, Lead Edge Capital The peer-to-peer economy has empowered millions to monetize underutilized assets such as cars, homes, time and skills. It has also allowed consumers to access products, services and experiences more conveniently and at lower cost. The emergence of peer-to-peer marketplaces has called traditional business models into question and redefined consumption for an entire generation. In this session, peerto-peer startups will discuss industry disruption, customer experience and regulatory considerations—speakers will also discuss the potential for partnerships with traditional businesses and the factors needed to succeed in this important and emerging new segment.

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track and session descriptions Track 3: Measurement, Analytics and Insights WEDNESDAY, MAY 18 1. (A) New Frontiers in Measurement and Optimization 10:00–10:40am Tom Redd, Global VP, Strategic Communications, SAP Retail Dan Siroker, Co-Founder & CEO, Optimizely Moderator: Josh Goldman, Partner - Retail & Consumer Technology, PwC Optimization is changing as the amount of data available and the sophistication of tools increases dramatically. Commerce businesses are not only personalizing the customer experience at an individual level and ensuring their content drives conversion, but also optimizing inventory and assortments by location to meet the demands of today's anywhere, anytime customers. In this session, leading solution providers will discuss how businesses are testing, analyzing and optimizing the shopping experience.

(B) Market Research: Retail Volatility Index Kasey Lobaugh, Principal - Chief Retail Innovation Officer, Deloitte Consulting In this session, Deloitte will share how it uses empirical data about market share to measure industry disruption and market share fragmentation. Deloitte will present the findings from its inaugural report on Retail Volatility Index including how the accelerated pace of disruption since 2009 presents unprecedented challenges and opportunities for large and small retailers alike.

2. Intelligent Pricing and Merchandising 10:45–11:25am Guru Hariharan, CEO, Boomerang Commerce Greg Petro, CEO, First Insight Alexander Rink, CEO, 360pi Geoff Watts, CEO & Co-Founder, EDITED Moderator: Peter Callahan, Founder & President, Arkle Pricing and merchandising have firmly moved from art to science— retailers are now using real-time data and predictive analytics to offer consumers the right product at the right price and at the right time. In this session, technology leaders will discuss the new developments in merchandising optimization and dynamic pricing that retailers need to know in order to convert shoppers and maximize profits.

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3. Gen Z Panel: A Conversation With 14-16 Year-Olds About Their Habits, Preferences and Interactions With Brands 11:30–12:10pm Melanie Shreffler, Senior Insights Director, Cassandra Teenagers confound parents and marketers alike. These digital natives are in near constant communication with their peers and interact with brands in a way that's very different than their predecessors. In this session, a panel of teenagers will join us on stage to talk about how they use different social platforms to communicate, their views of different brands and how companies should think about engaging with this demographic.

NOTES


Track 4: Changing Consumer Preferences WEDNESDAY, MAY 18

3. (A) Market Research: Quantifying Shopping Behavior

1. Changing Consumer Needs Driving Ecommerce Innovation

11:30–12:10pm

10:00–10:40am Harish Abbott, CEO, Symphony Commerce Nitin Mangtani, Founder & CEO, PredictSpring Matt Munson, Co-Founder & CEO, Twenty20 Eran Outmazgin, Co-Founder & CEO, PhraseTech Moderator: Tim Parry, Managing Editor, Multichannel Merchant Shoppers increasingly want commerce experiences that are both genuine and inspirational. To create these next generation shopping experiences, across all devices and touchpoints, companies are looking to new technology partners that can help differentiate their offerings from the competition. In this session, we'll hear from venture-backed startups that are helping new independent businesses get off the ground and scale faster than before—we'll also hear from those that are helping businesses drive engagement in new ways, from providing high-quality, user-generated images that add authenticity to enabling businesses to optimize their product descriptions through algorithmic analysis.

Michelle Grant, Head of Retailing, Euromonitor International In this session, Euromonitor will present insights into how different consumer groups discover, shop and buy today and what consumers will look like in 10 years.

(B) Market Research: Future Retail Destinations Petah Marian, Senior Editor, Retail Intelligence, WGSN With technology-driven change accelerating and retail destinations fragmenting, WGSN looks at where the shoppers of the future will be and how retailers need to adapt to serve them.

2. Emerging Digital Strategies for Local Businesses 10:45–11:25am Ethan Anderson, Founder & CEO, MyTime Noah Glass, Founder & CEO, Olo Farbod Shoraka, Co-Founder & CEO, BloomNation Christopher Webb, CEO & Co-Founder, ChowNow Moderator: Benjamin Sun, Co-Founder & General Partner, Primary Venture Partners While some shoppers prefer to buy locally, many smaller local businesses haven't fully migrated online, making them less digitally accessible. New technologies and platforms, however, are making it easier for even the most solidly offline businesses to engage with connected consumers, enabling them to shop, order and book through digital channels. In this session, hear from technology leaders that are bringing small, traditional businesses online, enabling connected consumers to more easily tap into their desire to buy and consume locally.

TRACK & SESSION DESCRIPTIONS • #SHOPTALK16

39


300+ amazing speakers

40

Parham Aarabi Founder & CEO, ModiFace, Inc

Harish Abbott CEO, Symphony Commerce, Inc.

Neil Ackerman Global eCommerce Lead, Mondelez International

Bill Adler CEO, True Fit

Ajay Agarwal Managing Director, Bain Capital Ventures

Anil Aggarwal Founder, Shoptalk

Alexei Agratchev CEO & Co-Founder, RetailNext

Lars Albright Co-Founder & CEO, SessionM

Jonathan Alferness Vice President, Product Management - Shopping, Google

Gihan Amarasiriwardena Co-Founder, Exec. Chairman & Chief Design Officer, Ministry of Supply

Saeed Amidi Founder & CEO, Plug and Play

Ethan Anderson Founder & CEO, MyTime

Lockie Andrews CEO & Managing Director, Catalyst Consulting

Pano Anthos Managing Director, XRC Labs

George Arison Founder & CEO, Shift

Rico Arrastia Sr. Director – Wholesale Ecommerce, Levi Strauss & Co.

Ryan Babenzien CEO, Greats

Adheer Bahulkar Partner, A.T. Kearney

Mark Baldwin President & CEO, TUKU Inc.

Sarabjit Baveja Co-Founder & CEO, Trooly

Katia Beauchamp Co-Founder & CEO, Birchbox

Conor Begley President, Tribe Dynamics

David Bell Author, Professor, The Wharton School

Dan Bendler CEO, Shopic

Laura Berger Attorney, Division of Privacy and Identity Protection, Federal Trade Commission

Sandeep Bhanote CEO, Radius8, Inc

Prama Bhatt VP of Digital & e-Commerce, Ulta Beauty

Harvey Bierman VP eCommerce Technology & Operations, Crocs

Andrew Blackmon Co-Founder, The Black Tux

Bill Bobbitt Co-Founder & CEO, Move Loot


Cyril Brignone CEO, Arrayent

Sonya Brown General Partner, Norwest Venture Partners

Brendan Cahill Vice President, Corporate Projects, Penguin Random House

Rob Cain Partner - Advisory, Retail & Consumer, Technology Consulting Leader, PwC

Peter Callahan Founder & President, Arkle

Mark Campos Product Strategy, Waze

Neil Capel Founder & Chairman, Sailthru

Casey Carl Chief Strategy & Innovation Officer, Target

Daphne Carmeli CEO & Co-Founder, Deliv

Scott Carr President & CEO, Modria

Paul S. Carroll Vice President of Digital & E-commerce Creative, New York & Company

Manish Chandra Founder & CEO, Poshmark

Mariah Chase CEO, ELOQUII

Ivy Chin SVP, eCommerce & Omnichannel Digital, Belk

Ryan Ciovacco President, Connected Living & Consumer Electronics, Sears Holdings

Chris Colborn EVP, Global Chief Design and Innovation Officer, R/GA

Bryon Colby SVP, Digital Commerce, Cornerstone Brands

John Costello President, Global Marketing & Innovation, Dunkin’ Brands

Healey Cypher CEO & Co-founder, Oak Labs

Christina d’Avignon CEO, Ringly

Anne D’Innocenzio National Retail Writer, The Associated Press

Rob Daley Co-Founder & CEO, 4moms

Sanjit Dang Investment Director, Intel Capital

Raj De Datta CEO & Co-Founder, BloomReach Inc.

Michael Dekshenieks Managing Director, Accenture Interactive

Jason Del Rey Senior Editor, Re/code

Steve Dennis President & Founder, SageBerry Consulting

Tracy DiNunzio CEO & Founder, Tradesy

Paul do Forno Director - Customer Engagement & Commerce Practice Leadership, Deloitte Digital

Michael Dubin Founder & CEO, Dollar Shave Club

300+ AMAZING SPEAKERS • #SHOPTALK16

41


300+ amazing speakers

Andy Dunn Founder & CEO, Bonobos

Mike Edwards CEO, eBags

Brian Elliott General Manager, Google Express, Google

Bobak Emamian CEO, Prolific Interactive

Scott Emmons Head of Innovation Lab, Neiman Marcus

Amy Errett CEO & Founder, Madison Reed

Kevin Ertell SVP, Digital, Sur La Table

Katie Evans Editor, Mobile, Mobile Strategies 360/ Internet Retailer

Todd Everett CEO, Newgistics

Sebastien Fabre CEO & Co-Founder, Vestiaire Collective

Ted Fagenson CEO, Skrownge

Caroline Fairchild New Economy Editor, LinkedIn

Matthew Faustman CEO & Co-Founder, UpCounsel

Frerk-Malte Feller Messenger for Business, Facebook

Leura Fine CEO & Founder, Laurel & Wolf

Jeffrey Fisher Global Store Experience & VM Director, Luxottica Group (Sunglass Hut)

Kim Fitzsimmons

Chris Fralic Partner, First Round

Nicolas Franchet Director, Global Vertical Strategy, Facebook

Brent Franson CEO, Euclid Analytics

Peter J. Fusco Partner, Lowenstein Sandler

42

Julie Fredrickson CEO & Co-Founder, Stowaway Cosmetics

Weston Gaddy Managing Partner, Radian Capital

Marc Freed-Finnegan Co-Founder & CEO, Index

Paul Gaffney SVP, IT, Home Depot

Head of Global Ecommerce and Large Omnichannel Commerce Solutions,

Chase Commerce Solutions

Lauren Freedman SVP, Digital Strategy & Chief Merchant, the e-tailing group, An Astound Commerce Company

Chris Gardner Head of In-Store Products, PayPal

Scott Friend Managing Director, Bain Capital Ventures

Patrick Gauthier VP, Amazon Payments, Amazon


Maelle Gavet EVP Operations, The Priceline Group

Alex Genov Head of UX Research & Web Analytics, Zappos

Jonathan Gerber CEO, Fitted Solutions

Ari Ginsberg CMO, Cognilyze

Noah Glass Founder & CEO, Olo

Jason “Retailgeek” Goldberg SVP Commerce & Content, Razorfish

Jason Goldberger President, Target.com & Mobile, Target

Josh Goldman Partner – Retail & Consumer Technology, PwC

Melissa Gonzalez CEO & Founder, The Lionesque Group

Michelle Grant Head of Retailing, Euromonitor International

Kirsten Green Founder & Managing Director, Forerunner Ventures

Amanda P. Greenberg Sr. Director of eCommerce, Ferrara Candy

David Gudai Co-Founder & CEO, Ideally

Apu Gupta Co-Founder & CEO, Curalate

Cory Haik Chief Strategy Officer, Mic

Cathy Halligan Independent Board Director, Ulta Salon, Cosmetics & Fragrance and FLIR Systems

Marco Hansell Founder/CEO, Speakr

Guru Hariharan CEO, Boomerang Commerce

Brooke Harley Partner, Campfire Capital

Michael Haswell Director, Product Partnerships, Google

Debbie Hauss Editor-in-Chief, Retail TouchPoints

Phoebe Hayman CEO, Seedling

David Heath Founder & CEO, Bombas

Dan Herman CEO & Co-Founder, ChatID

Amanda Hesser Co-Founder & CEO, Food52

Sara Hicks Co-Founder & CEO, Reaction Commerce

Jim Hilt EVP, CMO & eCommerce, EXPRESS

Josh Himwich VP & GM, The Bump, an XO Group company

Aaron Hirschhorn CEO/Founder & “Top Dog”, DogVacay

300+ AMAZING SPEAKERS • #SHOPTALK16

43


300+ amazing speakers

44

Darnell Holloway Head of Business Outreach, Yelp, Inc.

Cathy Hotka Principal, Cathy Hotka & Associates, LLC

Chieh Huang CEO, Boxed Wholesale

Christine Hunsicker Founder & CEO, Gwynnie Bee

Nick Huzar CEO, OfferUp

Diishan Imira CEO, Mayvenn

Michael Jaconi Co-Founder & CEO, Button

Sid Jatia Vice President, Omnichannel Digital, Under Armour

Ron Johnson CEO, ENJOY

Rebecca Kaden Partner, Maveron

Shaz Kahng Board Director & CMO, OMSignal

Matt Kaness CEO, ModCloth

Mike Karanikolas Co-Founder & Co-CEO, REVOLVE Clothing

Ariel Kaye CEO & Founder, Parachute

Mary Lou Kelley President, e-Commerce, Best Buy

Richard Kelly Chief Catalyst, Fung Group

Tim Kendall President, Pinterest

Asif R. Khan Founder & President, Location Based Marketing Association

Liza Kindred Founder & CEO, Third Wave Fashion

Jed Kleckner CEO, Delivery.com

Dana Klein VP eCommerce Reebok North America, Adidas Group

Michael Klein Head of Industry Strategy - Retail, Adobe Systems

Ofer Klein Founder & CEO, kwik

Thejo Kote CEO & Co-Founder, Automatic Labs

Melanie Kovach Founder, reKindness

Josh Krepon Vice President, Global Digital Commerce, Cole Haan

Philip Krim Co-Founder & CEO, Casper

Jakub Krzych CEO & Co-Founder, Estimote, Inc.

Katrina Lake Founder & CEO, Stitch Fix

Raghav Lal EVP, Chief Data & Analytics Officer, Westfield Corp.


Stephenie Landry Worldwide VP of Amazon Prime Now, Amazon

Aimee Lapic SVP/Chief Marketing Officer & Online GM, Banana Republic

Mary Beth Laughton SVP Digital, Sephora

Mark Lavelle CEO, Magento Commerce

Ratnakar Lavu CTO, Kohl’s

Bill Lee Vice President Smart Home Product Marketing, Samsung

Brian Lee CEO & Co-Founder, The Honest Company

Jenny Lefcourt Partner, Freestyle Capital

Bastian Lehmann Co-Founder & CEO, Postmates

Jordy Leiser Co-Founder & CEO, StellaService

Ben Lerer Founder / Managing Director, Thrillist Media Group / Lerer Hippeau Ventures

Max Levchin Founder & CEO, Affirm

Jeremy Liew Partner, Lightspeed Venture Partners

Chris Lindland Founder & CEO, Betabrand

Kasey Lobaugh Principal - Chief Retail Innovation Officer, Deloitte

VP, New Technology Group, Strategic Relationships and Business Development, New Devices Group, Intel

Sandra Lopez

Marc Lore Founder & CEO, Jet.com

Steven M. Lowy Co-CEO, Westfield Corp.

Shan-Lyn Ma CEO & Co-Founder, ZOLA Registry

Ryan Mac Staff Writer, Forbes

Sapna Maheshwari Senior Business Reporter, BuzzFeed News

Nitin Mangtani Founder & CEO, PredictSpring

Ted Mann President, Slyce

Petah Marian Senior Editor, Retail Intelligence, WGSN

Rafeh Masood Vice President, Customer Innovation Technology, Dick’s Sporting Goods

Leah Malone Regional Director, Brand Partnerships, Foursquare

Dottie Mattison Owner Operator / Chief Executive Officer, Gracious Home

Billy May SVP - Digital, eCommerce, & Corporate Development, Abercrombie & Fitch

Maghan McDowell Technology Reporter, WWD

300+ AMAZING SPEAKERS • #SHOPTALK16

45


300+ amazing speakers

Matt McKenna Founder / President, Red Fish Media

Joe Megibow President, Joyus

Nimay Mehta General Partner, Lead Edge Capital

Vishaal Melwani Co-Founder, Creative Director, CEO, Combatant Gentlemen

Michael Mente Co-Founder & Co-CEO, REVOLVE Clothing

Rahul Mewawalla CEO and President, Everfave

Lisa Milgram SVP, Membership Programs, Interactive Advertising Bureau

Ron Miller Enterprise Reporter, TechCrunch

Hilary Milnes Retail Reporter, Digiday

Uri Minkoff Co-Founder & CEO, Rebecca Minkoff

Karen Moon CEO & Co-Founder, Trendalytics

Scott Morey Executive Vice President, General Growth Properties

Andrew B. Morris SVP, Head of Content, Money20/20

Leslie Muller Co-Lead, The Shop, VSP Global

David Munczinski CEO & Founder, Brickwork

Matt Munson Co-Founder & CEO, Twenty20

Amar Nagaram Vice President, Engineering, Flipkart

Khaled Naim CEO & Co-Founder, Onfleet

Andy Narayanan Head of Visual Intelligence, Sentient Technologies

Yoni Nevo CEO & Co-founder, Cimagine

Andy Nielsen President & CEO, Everything But The House

Salvador Nissi Vilcovsky Founder & CEO, Memomi Labs Inc

Jonathon Nostrant CEO & Founder, ivee

Brian Nowak US Internet Analyst, Morgan Stanley

Bill O’Farrell Co-Founder & CEO, Body Labs

Brian O’Malley Partner, Accel

Nigel Oddy CEO, House of Fraser

Jonathan Opdyke CEO & Co-Founder, HookLogic

JB Osborne Partner, Red Antler

Eran Outmazgin Co-Founder & CEO, PhraseTech

46


Tim Parry Managing Editor, Multichannel Merchant

Barney Pell, Ph.D. Owner, Decision Theory

Richard Phelan Managing Director Retail, OMD

RJ Pittman Chief Product Officer, eBay

Katherine Power Co-Founder & CEO, Clique Media Group (CMG)

Mohan Ramaswamy Partner, Strategy, Work & Co

Roberto Ramos Senior Vice President, Global Strategy, The Doneger Group

Ramesh Ratan CEO, Bell and Howell

James Reinhart CEO & Co-Founder, thredUP

Nick Rellas Co-Founder & CEO, Drizly

Alexander Rink CEO, 360pi

Meaghan Rose CEO & Co-Founder, Rocksbox

Ross Petersen CEO & Co-Founder, Blitsy

James Rhee Executive Chairman & CEO / Founder & President, Ashley Stewart/ FirePine Group

Dan Rosen Partner, Commerce Ventures

Lee Peterson EVP, Brand, Strategy & Design, WD Partners

Patrick Petitti CEO & Co-Founder, HourlyNerd

Greg Petro President and Chief Executive Officer, First Insight

Dan Preston CEO, Metromile

Chris Protasewich Principal, Highland Capital Partners

Ariff Quli Chief Commercial Officer, Americas, Blippar

Phillip Raub Co-Founder/CMO & Head of Retail, b8ta

Courtney Reagan Retail Reporter, CNBC

Tom Redd Global Vice President, Strategic Communications, SAP Retail

Jeff Richards Managing Partner, GGV Capital

Amanda Richardson VP Product, HotelTonight

Lionel Richie Lionel Richie Home

Sam Rosen Founder & CEO, MakeSpace

Arden Rosenblatt CEO, PieceMaker

Gabrielle Rosi Senior Design Director, Whole Foods Market

300+ AMAZING SPEAKERS • #SHOPTALK16

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300+ amazing speakers

48

Ryan Ross Executive Vice President — Marketing & Digital Commerce, HSN

Slava Rubin Chief Business Officer, Indiegogo

Mike Russell CEO, Paintzen

Keith Ryu CEO, OnboardIQ

Lorraine Sanders Journalist & Founder, Spirit of 608

Marcela Sapone CEO & Co-Founder, Hello Alfred

Naseem Sayani Group VP, Strategy, Huge

Ian Schafer Founder & Chairman, Deep Focus

Kegan Schouwenburg CEO & Founder, Sols

Jared Schrieber Co-Founder & CEO, InfoScout

Emilie Arel Scott CEO, Quidsi, an Amazon company

Ken Seiff Managing Partner, Beanstalk Ventures

Amit Sharma CEO, Narvar

Linda Shein Managing Director, Baker Retail Center, The Wharton School

Farbod Shoraka Co-Founder & CEO, BloomNation

Melanie Shreffler Senior Insights Director, Cassandra

Scott Silverman Principal, Scott Silverman Associates

Rohit Singh Managing Director Consumer Products & Retail Group, Americas | Corporate Client Solutions, UBS Securities

Dan Siroker Co-Founder & CEO, Optimizely

Ajit Sivadasan VP/GM Global eCommerce, Lenovo

Davis Smith Founder & CEO, Cotopaxi

David Sobie CEO & Co-Founder, Happy Returns

Anthony Soohoo Founder & CEO, Dot & Bo

Mollie Spilman Chief Revenue Officer, Criteo

Spencer Spinnell Director, Emerging Platforms, Google

John Squire CEO, DynamicAction

Todd Starcevich VP, Direct-toConsumer, Americas, VF Corporation

Jeroen Stedehouder CEO, Meanbuy.com

Anne Marie Stephen CEO & Founder, KWOLIA

Mike Stern CEO, Connected Lab


Mike Stone CEO & Co-Founder, MakersKit

Jerry Storch CEO, Hudson’s Bay Company

West Stringfellow Vice President, Internal Innovation & Operations, Target

Brian Sugar Co-founder & CEO, POPSUGAR Inc.

Ben Sun General Partner, Primary Venture Partners

William Susman Managing Director, Threadstone Advisors

Nick Taranto Co-Founder & Co-CEO, Plated

Shanna Tellerman Founder & CEO, Modsy

Dana Telsey CEO & Chief Research Officer, Telsey Advisory Group

Kunal Thakkar SVP Global Operations, Newegg

Scott Thompson CEO, ShopRunner

Alan Tisch Co-Founder & CEO, Spring

Michael Tobin SVP, Strategy & Innovation, Macy’s

Rakesh Tondon Co-Founder & CEO, LE TOTE

Cory Treffiletti VP of Marketing and Partner Solutions, Oracle Data Cloud

Hans Tung Managing Partner, GGV Capital

Helen Vaid VP, Digital Store Operations & Experience, Walmart Global eCommerce

Pawan Verma Senior Vice President/ Chief Information Officer, Foot Locker

Andrea Wasserman Senior Advisor, McKinsey & Company

Alex Vratskides Co-Founder & CEO, Persado

Chantel Waterbury CEO & Founder, Chloe + Isabel

Phil Wahba Senior Writer, Fortune Magazine

Geoff Watts CEO & Co-Founder, EDITED

Josh Udashkin CEO & Founder, Raden

Jaron Waldman Co-Founder & CEO, Curbside

Christopher Webb CEO & Co-Founder, ChowNow

Neal Ungerleider Reporter, Fast Company

Mark Walker CEO, JackThreads

Jonathan Weiner Founder, Shoptalk

300+ AMAZING SPEAKERS • #SHOPTALK16

49


300+ amazing speakers

Deborah Weinswig Managing Director, Fung Global Retail & Technology

Andrea Weiss Founder, The O Alliance

Ellie Wheeler Partner, Greycroft Partners

Rodney Williams Founder/CEO, LISNR

Scot Wingo Executive Chairman & Founder, ChannelAdvisor

Alex Winter Founder & CEO, Placemeter

JuE Wong President, Elizabeth Arden Brand, Elizabeth Arden

Matt Wong Senior Research Analyst, CB Insights

Janie Yu Partner, Fung Capital

50

Jac White CEO, Savoteur

Zia Daniell Wigder SVP & Head of Content, Shoptalk

Donald Williams Chief Digital Officer, Horizon Media

Maggie Winter Co-Founder & CEO, AYR

Bayard Winthrop CEO & Founder, American Giant

Richard Wolpert CEO, HelloTech

Molly Wood Host & Sr. Tech Correspondent, Marketplace

Bernardine Wu Founder & CEO, FitForCommerce

Yory Wurmser Retail Analyst, eMarketer

David Yeom CEO & Co-Founder, Hollar

Joe Zadeh Vice President of Product, Airbnb

Liat Zakay CEO & Co-Founder, Donde Fashion

Mark Zurada CEO, Shopography


sponsors 220+ pioneering sponsors LEVEL 5

Chase

Feedzai

Jet.com

PayPal

Slice Intelligence

Westfield Labs

Chase Commerce Solutions is a leading provider of payment, fraud and data security, capable of authorizing transactions in more than 120 currencies.

PayPal gives people better ways to connect to their money and to each other

Fight fraud. Keep commerce moving.

With a panel of over 4 million online shoppers, Slice Intelligence gives the most detailed and accurate digital commerce data available.

Jet is a next generation e-commerce destination that empowers both consumers and retailers by optimizing the underlying economics of online shopping.

Westfield Labs is dedicated to developing pioneering digital technologies that help shoppers and drive sales for retailers.

Zendesk

Better business comes from better relationships

220+ PIONEERING SPONSORS • #SHOPTALK16

51


220+ pioneering sponsors LEVEL 4

Adobe

Google

Mintbox

Sailthru

TSYS

United States Postal Service

Adobe is changing the world through digital experiences. We help our customers develop and deliver high-impact experiences. Visit Adobe in booth 1103.

Retention, simplified.

Google is a technology leader focused on improving the ways people connect with information. Its innovations in search have made it a top Internet property and brand.

People-Centered Payments

Visa

Visa is a global payments technology company enabling the use of digital currency in 200+ countries and territories worldwide.

52

You've never shopped like this before! Request your Personal Sale.

The USPS is the only delivery service that reaches every address in the nation and has more than 31,000 retail locations.


LEVEL 3

adjust

Amazon Payments

Blackhawk Network

Blackhawk Network, a leading prepaid and payments network.

Data from 75 million consumers per month maximizing digital real estate value with the BloomReach Personalization Platform.

Button

Commerce Ventures

MailChimp

Magnetic

We make data work for you

Button makes it easier for apps to monetize, and commerce companies to drive sales by helping users discover their next action, not ad.

Amazon Payments extends the trust and familiarity of the Amazon buying experience to merchant customers around the world.

@CommerceVC funds early-stage innovators digitizing retail and commerce. We help by connecting startups with customers, distribution partners and key recruits.

MailChimp helps e-commerce businesses around the world optimize their marketing with email, marketing automation, and analytics tools.

BloomReach

Magnetic's marketing platform helps find, keep and bring back customers, while connecting people with products they want and love.

SM

MasterCard

MasterCard is a technology company in the global payments industry, making everyday commerce easier and more secure.

Point Inside

Point Inside’s StoreMode is the biggest opportunity in retail, enabling in-store, contextualized, digital shopping experiences via mobile.

Narvar

PerimeterX

PEX

Shopify

Ubiquity Global Services

Yoyo Wallet

Go Beyond the Buy Button. Narvar creates intuitive and beautiful SaaS solutions for the world's best retailers to drive sales, customer engagement & loyalty.

Shopify is the leading commerce platform that allows anyone to sell online, in person and everywhere in between.

PerimeterX Bot Defender: Behavioral-based web protection for automated threats to e-commerce sites. Stop brute force attacks and scraping.

Ubiquity Global Services - Business Process Outsourcing Transformed

Enable spend. Maintain control.

The Future of Payment & Loyalty: Know Your Customer. Engage Them. Sell More.

220+ PIONEERING SPONSORS • #SHOPTALK16

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220+ pioneering sponsors LEVEL 2

Affirm

BigCommerce

Bluecore

Brickwork Software

Bronto Software

Catchpoint Systems

Chargebacks911

CIBC Capital Markets

commercetools

CoursaRetail

Catchpoint is a leading Digital Performance Analytics company that provides unparalleled insight into your customercritical services.

Chargebacks911 is a Tampa-based company dedicated to optimizing merchant profitability through innovative chargeback management techniques.

Criteo

Curalate

DHL eCommerce

Discover Financial Services

Distil Networks

Extole

FedEx

Affirm is a better way to pay. With Affirm, shoppers pay in simple installments that best fit their monthly budgets, helping boost sales.

Criteo delivers personalized performance marketing at extensive scale. Criteo ads reach over 1.1 billion unique Internet users (comScore).

dotmailer

Beat your best results. Then beat them again.

54

BigCommerce is the leading cloud ecommerce platform that drives higher sales for fast-growing brands. Learn more at bigcommerce.com.

Unlock the Power of Pictures and Inspire Commerce with Curalate

Dynamic Yield

Dynamic Yield helps eComm & Media brands maximize revenue by quantifying, optimizing and personalizing every user interaction in real time.

Stop Integrating. Start Marketing.

CIBC Capital Markets delivers cutting-edge innovation and financial technology solutions — backed by the experience and strength of a global bank.

DHL eCommerce – The global e-commerce enabler

Echidna

Customer delight inspired by fresh perspectives.

Brickwork is the system of engagement for retail stores, delivering digital-tostore consumer experiences to drive incremental revenue.

commercetools will revolutionize your omnichannel business with its fully cloud-based, highly responsive API-first commercetools platform.

Discover Financial Services is a direct banking and payment services company with one of the most recognized brands in U.S. financial services.

Our technology lets marketers easily launch, measure, and optimize refer-a-friend programs, because referred customers are better customers.

Commerce Marketing Automation

Infrastructure-free, location analytics for B&M, enabling your mobile app on customers’ phones, capturing sales from missed conversions on previous visits.

Distil Networks is the first easy and accurate way to identify and police malicious web traffic, blocking 99.9% of bad bots.

Connecting people and possibilities around the world.


First Mile

ECommerce Shipping Starts Here

FitForCommerce

FitForCommerce is the leading boutique ecommerce and digital consultancy, helping 100s of omnichannel retailers/ brands make informed investment decisions.

GPShopper

GPShopper builds native branded Android and iOS mobile apps for retailers focused on Commerce, Loyalty, In-Store and Social Engagement.

IA Interior Architects

Lightspeed

IA is the first and largest global architectural firm focused exclusively on interior architecture and workplace strategies.

Lightspeed is the world’s most powerful POS and eCommerce solution for online and brick-andmortar retailers, powering over 36,000 businesses.

Listrak

Magento

Monetate

Multimedia Plus

My:Time

Olapic

Optimove

OrionCKB

PMG

Raise

RetailNext

ROI Revolution

S5 Stratos

Salsify

SAP

Transforming Retail

Olapic is the only visual marketing platform that is a badged member of both Facebook Marketing and Instagram Partner programs.

Optimize The Shopper Experience Through Comprehensive In-Store Analytics

Trusted by over 250,000 businesses worldwide, Magento is the leading provider of omnichannel innovation across B2C and B2B industries.

Grow your business through your existing customers with Optimove - the industry’s leading Customer Marketing Cloud, used by 180+ brands

A digital marketing agency providing expert full-service management of PPC, online shopping, social media advertising, and SEO

Monetate is the global leader in Experience Marketing for brands worldwide.

OrionCKB is a performance marketing agency specializing in Facebook, Instagram & Twitter advertising focused exclusively on direct response.

Consumer Centric Assortments - Now! S5 Assortment enables the creation of profitable assortments, tailored to the needs of your consumer.

Multimedia Plus provides app-based communications to improve performance.

PMG is an independent, full-funnel digital agency that drives results for global retail brands across 50+ countries worldwide.

Salsify’s product content management platform enables brands and retailers to increase revenue, market share, and productivity.

Can’t get the undivided attention of distracted multi-tasking consumers? #WTF. Get interruption-resilient digital engagement with My:Time.

Raise is transforming the gift card into a powerful tool for brands to drive new sales, loyalty and engagement.

RETAIL. DIGITAL. INFINITE OPPORTUNITY.

220+ PIONEERING SPONSORS • #SHOPTALK16

55


220+ pioneering sponsors LEVEL 2 (continued)

SparkPost

Email evolved. Transactional and marketing email delivery without the baggage.

Sysorex

Virtual + Physical = Better Insight

Tata Consultancy Services

Tata Consultancy Services is a partner to 8 of the top 10 US retailers. We offer global IT services and business transformation solutions.

Transfix

Freight Automation Technology

Tulip Retail

A mobile platform built exclusively for store associates that provides them with access to all product, customer, and store information.

PARCEL ACCOUNTABILITY

TurnTo

UNBXD

Vantiv

Verifone

VeriShip

Virtual Incentives

VoyageOne

Webcollage

WGSN

Zmags

TurnTo provides a suite of customer content tools for retailers, including Ratings & Reviews, Community Q&A, and more.

Virtual Incentives provides innovative incentive & rewards solutions proven to increase engagement, strengthen brand awareness and maintain customer loyalty.

56

Unbxd enables eCommerce companies to boost customer engagement with relevant Site Search & personalized Product Recommendation solutions.

We are a B2C “crossborder” ecommerce focused company for China, helping U.S.-based retailers and brands sell their products directly to consumers in China’s top online marketplaces.

Vantiv is making payments smarter, faster and easier for all our partners, as well as the consumers they serve. Visit Vantiv.com.

Webcollage provides the tools you need to deliver consistent content to power online sales conversions and improve the customer experience.

Connecting Merchants and Consumers Through Innovative Payment and Commerce Solutions

WGSN is the world’s leading trend authority. With you – we create tomorrow.

VeriShip is a cloudbased parcel audit and intelligence company providing innovative parcel audit, intelligence, and engineering solutions.

The Shoppable Content Company


LEVEL 1

12 Digit Marketing

1WorldSync

24-7 Intouch

4moms

ACI Worldwide

Adlucent

Advanced Pricing Logic

Algolia

AngelHack

AppCard

Apruvd

ATTRAQT

Bain Capital Ventures

bedgear performance bedding

Belly

Blue Acorn

BlueSnap

Branch Metrics

A transformational way for Retailers and Brands to engage their shared consumers.

Connecting Trusted Product Data Everywhere.

Let Us Do The Talking.

4moms, a consumer tech company, leverages robotics and innovative design to make high-tech baby gear. Believe in better.

The Universal Payments (UP) company.

Full-service digital marketing and analytics.

®™

Turn Raw Data Into Pure Profit.

30+ years of partnering with disruptive B2B founders to accelerate their ideas to market. Located in the Bay Area, Boston and New York.

Milliseconds Matter!

Sleep Fuels Everything®

AngelHack, the world’s largest and most diverse global hacker community.

Belly, the top loyalty SaaS platform in the US, is on a mission to make businesses personal by helping brands connect with their customers.

Intelligent Marketing & Loyalty Platform.

eCommerce, meet Intelligence.

100% Guaranteed Fraud Protection.

A payment gateway solving checkout abandonment worldwide.

A sophisticated online visual merchandising platform, delivering exceptional ROI.

Drive mobile conversion & engagement with deep linking. Used by Jet & more.

TM

RECOVER YOUR LOST REVENUE

Buzztala

Video Ads in Search and Display.

ChatID

Enabling brands and retailers to continuously provide expertise to consumers wherever they are.

CashStar

Optimize the customer experience with prepaid commerce.

Chop Technologies

Order your usual, save time.

Cayan

The Payments Possibilities Company.

Cimagine

Sales at First Sight

Certona

Personalize Anytime Anywhere.

Classy Llama

Magento-focused eCommerce veterans, delivering more by doing less.

Chargeback Gurus

Chargeback.com

Clearbridge Mobile

ClearSale

360° bulletproof solutions to protect your business.

Building Custom Mobile Websites and Apps for Retailers. User Centric Design and Engineering.

Your customers rock, but they’re human. We’ve got your back!

Card-Not-Present fraud prevention operation to protect e-commerce against chargebacks.

220+ PIONEERING SPONSORS • #SHOPTALK16

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220+ pioneering sponsors LEVEL 1 (continued)

Cognilyze

Psychology-Based Personalization and Product Recommendation for E-Commerce​

Connected Lab

Building connected software experiences for the world’s most ambitious brands.

CountBOX

Comprehensive in-store shopper analytics and consumer insights..

Creditcall

P2PE, EMV, RKI & Tokenization – Payment SDK for Windows, Linux, iOS & Android.

Deloitte

Comprehensive in-store shopper analytics and consumer insights.

Deloitte Technology Fast 500

Fast growing? Get recognized! Apply for Deloitte’s Technology Fast 500.

 



Digital Retail Apps

Dropoff

eZCom Software

Fashion Metric

Granify

Greycroft Partners

Digital Certainty Evolving Optimization.

EDI that speaks your Lingo™

Granify boosts revenue for e-tailers by finding shoppers that won’t buy & changing their mind real time via machine learning & digital psych.

imgix

Real-time image enhancement, optimization and delivery for web and mobile.

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Skip the checkout line with secure in-app payments.

Machine learning solutions that unlock human body data to help apparel retailers and brands increase conversions and reduce returns.

Greycroft Partners invests in the world’s most promising Internet and mobile companies.

Index

Performance-Based Marketing for Offline Retail.

DynamicAction

EspyIt

Experian Data Quality

Faster to Retail Action.

The Espy App provides personalized mobile experiences based on physical location.

Findly

First Insight

flexReceipts

GoSend

HookLogic

Hyperwallet

Ideally

iGlobalStores

iovation

JDA Software

We solve same-day delivery for business. With a superior experience built on convenience, reliability and superb customer service - we’re not your typical courier.

The Hive™ Employment Marketplace Stand Out Recruitment Marketing Automation

Performance Marketing for Brands.

Infinite Buyer

When Buyers Make Deals, Sellers Convert More.

Introduce The Right New Products At The Right Price.

Pay the planet with a single payout platform.

Innovative Retail Technologies The premier source for innovative solutions in the retail industry.

flexReceipts helps retailers send smart email receipts that contain dynamic offers, recommendations, and personalized marketing content.

Shopping Reimagined.

Device-based Solutions for Customer Authentication & Fraud Prevention.

Intelligent interactions, every time.

Changing the Way the World Shops.

Cross-Border eCommerce Technology Add international cart software to any website

JDA delivers endto-end supply chain solutions that help you seamlessly connect your supply chain and profit more in an omni-channel world.


public relations+marketing

Ketner Group PR + Marketing

Kwik

Marqeta

MeanBuy.com

Nventify

OmnyPay

Jumpshot

Your Business is Customer-Centric. Your Analytics Should Be Too.

Payments Infrastructure for Scaling Innovators.

A full-service PR agency, Ketner Group specializes in retail technology and serves clients in N. America and Europe.

MeanBuy.com - Next Generation Sale & Clearance.

The next generation of retailer branded commerce.

Lightspeed Venture Partners

Loop Commerce

Shopping for others is hard. Loop is leading in Gift Commerce to make it easy.

The industry’s premier eCommerce digital agency.

MediaTree

Meed

Meridian Display

NEA

OnboardIQ

OnTrac

Orzota

Paul Evans NY

Kwik enables re-order of products and services in a push of a button.

Online Power, RealWorld Reach: Reward customers the way they live — Digitally

On-demand workforce hiring for the modern age.

Lightspeed Venture Partners is a VC firm that was the first institutional investor in Snapchat, The Honest Company, Bonobos, Affirm & others.

Meed’s social banking model has banks pay users for growing the Meed Community, helping financial mobility & providing much-needed income.

On Time Delivery for Less.

Meridian Display is a full service manufacturer of corrugated P.O.P. displays and signage. Our digital printer is ideal for custom messages.

Faster Big Data insights using the Orzota all-in-one Big Data Platform.

Pay vendors in 200+ countries and 150+ currencies: fast, flexible and low cost.

Primary Venture Partners

Primary Venture Partners is a NYC-based, earlystage venture capital firm managing over $125MM in capital, focused on Next Generation Commerce and SaaS investing.

Pinn

Powering frictionless, secure, and intuitive physical interactions.

PUDO

PUDO connects eCommerce & consumer through parcel delivery locations: PUDOpoints.

Pitchtime

Personal live video sales channels that make professional direct selling & fulfilment easy.

Radius8

Local Stores. Infinite Possibilities.

NEA is a global venture capital firm partnering with entrepreneurs to build transformational businesses across multiple stages and sectors.

Made in Italy. Designed in New York. Step up your shoe game.

Pf

PITCHTIME

Payoneer

LYONSCG

Placemeter

Walk-in Rate: a new way to maximize your store’s revenue

Radix

Radix has launched new domain extensions like .store, .online, .tech, .space, etc. that will host the next big idea, initiative or community.

PowerInbox

PowerInbox's DynamicMail delivers 30% higher CTR with hyper-targeted, relevant & personalized email content that keeps your customers enchanted.

Ragtrades

Pricing intelligence to win in the fashion industry.

MARKETPLACE

Pricefalls.com Marketplace

The marketplace you’ve been waiting for.

RBM Technologies

RBM optimizes merchandising execution at each store for the world's leading brands.

220+ PIONEERING SPONSORS • #SHOPTALK16

59


220+ pioneering sponsors LEVEL 1 (continued)

Recite

Recall/Review/ React: Recite enables enterprises to archive public web pages for search and review so they can confidently plan their future.

Reflektion

Real Time Individualized Commerce.

reKindness

Swap To Shop.

Riskified

The Answer to eCommerce Fraud Riskified: Guaranteed Results & Peace of Mind

ROAR

RobotLAB

ROAR is about bridging a gap between consumers, brands and retailers through Augmented Reality.

RobotLAB drive tangible business returns by using service robots to leverage client and product data to provide better in store experiences.

SHAREDROBE Secret Sauce Partners

Sentient Aware

Sharedrobe Surround yourself with the styles YOU love! Shop, sell and interact with the people you choose.

ShieldSquare

ShipHawk

Room right, live right.

Shippo

ShopForce

Shopic

Shopkick

Shopography

shopswell

Sift Science

Signifyd

SmarterHQ

SmartGift

Snapfulfil WMS

Sociomantic Labs

Roomi

The API and dashboard for all your shipping needs.

Automated fraud prevention powered by real-time machine learning.

Sourceeasy

Build your brand, Leave the manufacturing to us.

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Data Driven Merchandising Transforming apparel & footwear shopping through data

On-Site, On-Demand Next Generation Workforce.

Never pay a chargeback again.

Spendgo

Make every dollar you Spendgo further.

We get what you want.

NEVER WAIT FOR CHECKOUT AGAIN.

SmarterHQ is the contextual marketing technology brands use to power the relevant email and website experiences their customers demand.

Springboard Retail

Robust, cloud POS & Retail Management Platform for the omnichannel SMB retailer.

Most-used US shopping app connecting shoppers to physical retail.

Product e-gifting tech for nextgen commerce.

Star Cloud Services

AllReceipts - A Safe and Secure Digital Receipt Solution for your Mobile Wallet.

ShieldSquare is the one stop solution for bot prevention and automated attacks protecting businesses across 68 countries.

A product discovery and purchase platform for just about anything.

Rethinking your order fulfillment strategy? Let Snapfulfil help!

STARS Online Product Reviews

STARS Online Product Reviews - Growing your business one review at a time.

technology that delivers.

Shopping Smarter Together.

Grow customer relationships with personalized advertising.

STRATACACHE

We’ve turned the store of the future into the Store of the NOW.


SweetIQ

Get More Shoppers.

True Fit

True Fit helps people find clothes and shoes they’ll love to keep. Its first-ever Genome for shoes & clothes powers its Confidence Engine.

Swell

Swell creates innovative, highlytailored rewards and referral programs. We help brands incentivize the actions that truly drive results.

TUKU

Sell Smarter, Sell More.

Webgility

Helping revolutionize the way online retailers run their business.

Symantec Corporation

Temando

Two Tap

Happy Customers and Merchants, Guaranteed.

Order placement & crossborder solutions for retailers. No integration required.

WebLinc Commerce

Flexible, Unified Commerce Platform and Operations Management.

Zebra Technologies

ZEBRA OEM ENABLES SMARTER, MORE CONNECTED RETAILERS AND CONSUMERS.

Zipdrug

Third Wave Fashion

TrendBrew

U-PIC Parcel Insurance

Verizon Digital Media Services

VTEX e-Commerce Cloud Software

WePay

World First

Shipping Platform for Commerce.

Ship your packages with any carrier, and insure with U-PIC for less. Covering damage, loss and shortage.

payments partner to the platform economy.

On-demand prescription medication delivery.

Fashion tech, wearables, and the future of commerce.

A Better Content Delivery Network for Commerce.

Brew Trends…Make Money!

Meet The True Cloud Commerce™ Platform. Trusted by the world's leading brands.

We're changing money.

Zooz

Maximizing Payments Performance with Smart Router.

Interested in 2017? Email 2017@shoptalk.com

now to set up an onsite meeting with Caroline to book and rebook exhibit space!

220+ PIONEERING SPONSORS • #SHOPTALK16

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media partners

Mobile Marketer

THE NEWS LEADER IN MOBILE MARKETING, MEDIA AND COMMERCE

Retail

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MEDIA PARTNERS • @SHOPTALK

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Profile for Shoptalk

Shoptak 2016 Workbook  

Shoptak 2016 Workbook